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Holiday Inn Express Waterloo - St. Jacobs Area

Cambridge - Kitchener-ON · Canada

14 Benjamin RdView location

8.8/10Excellent1,301 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.8/108.8
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Waterloo - St. Jacobs Area

Welcome to the award-winning Holiday Inn Express & Suites - Waterloo/St. Jacobs, located in Southern Ontario, just steps from St. Jacobs Farmers Market, Antique Market, and the Factory Outlet Mall. We're just over an hour west of Toronto and a short drive from the Region of Waterloo International Airport (YKF).

Our hotel is also conveniently close to RIM Park, the University of Waterloo, Wilfrid Laurier University, and Conestoga College. Traveling for business?

Our tastefully appointed hotel offers a free corporate shuttle service Monday through Friday to major companies such as BlackBerry, Google, OpenText, NCR, Home Hardware, AGFA Healthcare, Manulife, and Sunlife. Join us for our Manager's Reception every Tuesday evening for complimentary appetizers and beverages.

Our 100% smoke-free rooms feature a refrigerator, microwave, iron and ironing board, a 42-inch flat-panel TV, and an in-room safe. Each room includes a speakerphone with voicemail and free high-speed internet access. Guests can enjoy our year-round indoor saltwater pool and water play area.

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Our friendly staff is dedicated to making your stay relaxing and memorable.

With a stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG, you'll be centrally located in Township of Woolwich, a 1-minute drive from St Jacobs Farmers Market and 6 minutes from University of Waterloo.

This hotel is 0.1 mi (0.1 km) from St. Jacobs Outlets and 0.1 mi (0.2 km) from St. Jacobs Market District Visitor Information Centre. Make yourself at home in one of the 103 individually decorated guestrooms, featuring refrigerators and LED televisions. Your Select Comfort bed comes with Egyptian cotton sheets.

Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Township of Woolwich?

This hotel has 1200 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Pool access available from 6 AM to 10 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Rollaway bed fee: CAD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Ukrainian

    Filipino

    English

    Italian

    Indonesian

    French

    Spanish

Nearby attractions

St. Jacobs Market District Visitor Information Centre 0.1 km / 0.1 mi
St. Jacobs Outlets 0.1 km / 0.1 mi
St. Jacobs Country Playhouse 0.3 km / 0.2 mi
St Jacobs Farmers Market 0.3 km / 0.2 mi
Stockyards Brewing 0.5 km / 0.3 mi
Waterloo Central Railway 0.6 km / 0.4 mi
Max's Golf Centre 1.1 km / 0.7 mi
David Johnston Research and Technology Park 3.1 km / 1.9 mi
City of Waterloo Museum 3.5 km / 2.2 mi
Conestoga Mall 3.5 km / 2.2 mi
Laurel Creek Conservation Area 3.8 km / 2.3 mi
University of Waterloo 3.9 km / 2.5 mi
Conestogo River Horseback Adventures 4.1 km / 2.5 mi
Brubacher House Museum 4.6 km / 2.9 mi
Wilfrid Laurier University 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 103
  • Number of floors (main building): 6
  • Double rooms: 68
  • Suites: 40
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 32 more facilities & services
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 33 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable6 photos

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE EXECUTIVE KING BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • TV
    • Toiletries
    • Pillow menu
    • Wi-fi
    • Wheelchair-accessible
    • Desk
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Housekeeping
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 37 m²SUI.KG

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Kitchenette

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-3

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accesible DeluxeTWIN • Accesible DeluxeTWN.H6-DX

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    TWIN Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 BedroomSUI.EJ
    SUITE EXECUTIVEPhoto unavailable2 photos

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDS • 1 BedroomSUI.2B
    SUITE TWO BEDSPhoto unavailable6 photos

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 33 m²ROO.ST

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 30 m²DBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    Room Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 37 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 37 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 37 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Express Waterloo - St. Jacobs Area

    SUITE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Holiday Inn Express Waterloo - St. Jacobs Area

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Waterloo - St. Jacobs Area

8.8
Excellent
1,301 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
suzanne
Room was clean. No issues
Family_with_children
10/10
Exceptional
14 Jul 2026
Christopher
Perfect if you're going to the Farmer's Market, nice indoor pool. Breakfast was decent.
Partner
10/10
Exceptional
14 Jul 2026
Mathew
My partner and I stay at this hotel once a year, and it never disappoints. Every stay has been excellent, the staff are always friendly and welcoming, the amenities are great, and the breakfast offers plenty of options. The hotel is clean, and we were happy to see that the rooms have been beautifully renovated. We always look forward to coming back and would highly recommend staying here!
Partner
10/10
Exceptional
13 Jul 2026
Mahmut
Super clean, well renovated, friendly staff. These are more than enaough for me. Thank you.
Family_with_children
8/10
Excellent
13 Jul 2026
Lorna
Excellent stay
8/10
Excellent
12 Jul 2026
Rick
Breakfast wasn’t that good had much better at other hotels with breakfast included
Rooms Staff Parking was a great
Family_with_children
10/10
Exceptional
12 Jul 2026
Kelly
Staff was very helpful. I appreciated the fact that housekeeping staff left a note on the door apologizing for not cleaning our room even though we purposely left the door sign out. For 2 nights I don't feel housekeeping needs to worry about my room. Staff allowed us to play cards in the dining room in the evening. Nice to be able to go to market early in morning then return to room to freshen up before heading home due to the noon checkout.
Friends_and_family Friends
10/10
Exceptional
10 Jul 2026
Elizabeth
Breakfast was good, room was very clean so was the hotel lobby staff was very friendly and parking was free.
10/10
Exceptional
08 Jul 2026
kay
Surprisingly great breakfast! all the items were tasty. Nice breakfast area.
8/10
Excellent
07 Jul 2026
john
The room was clean and spacious, Overall the hotel was great, would give it 5 stars but the A/C unit and the fridge compressor was extremely loud at night when sleeping. Beside this had a great stay.
Family_with_children
10/10
Exceptional
07 Jul 2026
Helen
Breakfast cleanliness
Partner
10/10
Exceptional
06 Jul 2026
Denis
*
10/10
Exceptional
06 Jul 2026
Guy
Clean rooms staff was excellent. Breakfast was so so parking was great.
10/10
Exceptional
06 Jul 2026
Emily
We went to the Holiday Inn Express in St Jacobs to stay while we attended a wedding. The room was wonderful and clean. The breakfast was also surprisingly delicious and filling. The staff was helpful and allowed us early to check in to accomodate the wedding times.
Friends
10/10
Exceptional
05 Jul 2026
Sarah
The room was nice and clean. The breakfast was good and the staff was helpful.
Friends
10/10
Exceptional
05 Jul 2026
Marie-Anne
Nice and clean hotel. Very pleasant staff
Friends
10/10
Exceptional
04 Jul 2026
Gurpreet
I had an excellent stay at this hotel. The rooms were spotless, comfortable, and well maintained. The staff was welcoming, professional, and always ready to help with a smile. The check-in and check-out process was smooth, and the overall service exceeded my expectations. The hotel’s location was convenient, and the amenities made my stay even more enjoyable. I truly appreciated the attention to detail and the warm hospitality. I highly recommend this hotel to anyone looking for a comfortable and relaxing stay, and I look forward to returning in the future.
Family_with_children
10/10
Exceptional
03 Jul 2026
Shelley
Nice clean room and good location for hotel.
Family
10/10
Exceptional
02 Jul 2026
Hongbiao
We were pleased to stay in a Holidays Inn in Waterloo, Canada. The room was bigger than we expected and the location is great.
2/10
Poor
01 Jul 2026
Victor
Not very good stay; power outage in the morning had us walking down 5 flights of stairs in the dark with our luggage because we were stranded in our room; no backup power available.
2/10
Poor
01 Jul 2026
Amel
Dear Hotel Management,

I am writing to formally report a serious cleanliness issue in Room 222 at Holiday Inn Express & Suites Waterloo – St. Jacobs Area.

When I checked the bed, I found that the bed sheet was extremely dirty and had multiple blood stains on it. This is unacceptable and raises serious concerns about hygiene and cleanliness standards in the room.

I was informed that Kyle was responsible for cleaning the room. I kindly request that this matter be properly investigated, as this situation does not meet the expected standards of your hotel.

I also request an immediate replacement of all bed linens with clean and properly sanitized ones.

I would appreciate your prompt response and clarification on how this issue will be addressed.

Sincerely,
Amel Al-Jarah
Room 222
Partner
10/10
Exceptional
30 Jun 2026
Helen
Excellent breakfast and short walk to St Jacob’s market!
Partner
10/10
Exceptional
29 Jun 2026
Christopher
Great staff, nice breakfast, and excellent location.
Partner
10/10
Exceptional
28 Jun 2026
elizabeth
I have absolutely no complaints! I would stay there again
Partner
10/10
Exceptional
22 Jun 2026
Gail
All about this trip was handled very efficiently and with minimum effort by myself. The site was very clean and we
lcoming.
Family
8/10
Excellent
22 Jun 2026
Michael
Enjoyable 2 night stay. Very polite staff, quiet hotel. Didn't use pool or gym, but they both looked better than I've had elsewhere. Continental breakfast offered more than I'd expected. No issues arose.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Jenny Lee
Clean room. And friendly staff
Family_with_children
8/10
Excellent
21 Jun 2026
Maria
Location is ideal for St Jacob's market. Hotel is clean and staff are very nice. Breakfast was plentiful and coffee was delicious. My only complaint were the beds. Not comfortable at all. They need upgrading. The jacuzzi in the room is a nice touch but it has seen better days.
Partner
4/10
Poor
21 Jun 2026
ZHEN
I recently stayed at the Holiday Inn Waterloo and was extremely disappointed with the housekeeping service and overall cleanliness.
During my stay, the room was barely cleaned at all. The staff only emptied the trash and made the bed superficially, but the floors in both the bedroom and bathroom were never properly cleaned. There was visible dirt, dust, and hair on the bathroom floor that remained for the entire duration of my stay. It felt unsanitary and uncomfortable.
When I politely complained at the front desk, I was told that the hotel only does a full cleaning every five days. This policy was never mentioned when I booked or checked in. As a guest paying full price, I expect basic daily cleaning standards — especially in the bathroom — not just trash removal.
Having to clean the room myself or live with dirty floors is not what I expect from a Holiday Inn. This significantly ruined what should have been a comfortable stay.
I would not recommend this hotel to anyone who cares about cleanliness and hygiene. Hopefully management will review their housekeeping policy, as it falls well below the standards expected from this brand.
Family
10/10
Exceptional
20 Jun 2026
Lani
Stop was very friendly and the beds were super comfortable
Friends
8/10
Excellent
20 Jun 2026
Mary-Ann
The room was very clean and comfortable beds. The staff were very friendly and helpful. Noon check out is very helpful and appreciated. Continental breakfast was good and the coffee great. Would definitely go back as the location is walking distance to markets and restaurants.
Family
8/10
Excellent
20 Jun 2026
ADELE
Amazing room, spacious and clean but the room was way too expensive for one night.
Family
10/10
Exceptional
19 Jun 2026
Coralee
The room was lovely. Bathroom, fantastic! Nice pool. Breakfast was delicious. Great staff, very friendly and super helpful. And such a convenient location!
6/10
Pleasant
15 Jun 2026
lisa
We were a group of 4 staying in a 2 queen bed with pull out couch. We paid extra for 2 people. When we arrived there were only 2 towels, 2 facecloths and 1 hand towel. Because we paid for the extra 2 people even though the room says up to4 they should have had that many in the room upon arrival. They should also have extra blanket in the closet
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Tim
Great stay. Will definitely revisit
Partner
10/10
Exceptional
14 Jun 2026
Phil
So very close to wonderful Family restaurant!
Partner
10/10
Exceptional
13 Jun 2026
Jenny
Great locations for the St Jacobs Market. Everything you need is nearby.
Partner
10/10
Exceptional
13 Jun 2026
Diane
Easy checkin, friendly staff, great breakfast, easy parking
Friends
10/10
Exceptional
13 Jun 2026
Jerry
Everything was perfect and fantastic room
Family
8/10
Excellent
11 Jun 2026
Bauke
Everything near perfect. Only 1 bath towel, not a big thing but one demerit point!
Partner
10/10
Exceptional
10 Jun 2026
Enock
Well maintained
Family_with_children
10/10
Exceptional
08 Jun 2026
Patti
This was our second stay here and will definitely stay again if in the area. Check in was smooth and easy, our room was clean, the continental breakfast was excellent as well. Did not use pool this time but it was fabulous the last visit and it looked clean and inviting this time as well.
The staff are very friendly and helpful as well. Great stay- thank you!
Partner
8/10
Excellent
07 Jun 2026
Darlene
n/a
Family
8/10
Excellent
07 Jun 2026
Karen
Parking was close. I could even see my car from my room. Breakfast was not bad. Staff we not always easy to understand. Generally good. The room was clean and everything was updated. However, the bed was squeaky. It made it harder to sleep.
Partner
10/10
Exceptional
03 Jun 2026
Terry
All of the above met and exceeded expectation - clean room
Staff
Breakfast
Parking

A very good experience
Partner
10/10
Exceptional
02 Jun 2026
JOYCE
Great location, comfortable room
Partner
10/10
Exceptional
01 Jun 2026
ray
Everything was awesome. The bathroom sink did not drain at first, but they got on it as soon as I mentioned it very professional actually the breakfast was even pretty good. Lots of options so I really enjoyed it.
10/10
Exceptional
31 May 2026
Kelsey
Clean rooms, free breakfast, great location for visiting the market, and awesome pool with a bonus splash pad area for the kids.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Andrew
The rooms were clean and very quiet. All rooms have a microwave and fridge.
Breakfast was hot, a lot of variety and constantly replenished. Breakfast area was very clean and tables were constantly wiped down.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Rhonda
The whole experience was great from start to finish
Partner
6/10
Pleasant
31 May 2026
jean-luc
No help to be able to print 4 pages from the print desk. Also you could see thru the door of my room so you could hear all that was happening in the hallway
Self
8/10
Excellent
28 May 2026
Savo
Parking was convenient.
Breakfast was ok
Partner
10/10
Exceptional
27 May 2026
Gail
Very clean rooms and good breakfast
Partner
8/10
Excellent
25 May 2026
Denise
Room size was good. Comfortable beds. Would stay there again!
Family
10/10
Exceptional
24 May 2026
Cassiopeia
Amazing staff, Kristine and Justine are the best. Very helpful. I highly suggest that if you are traveling in this area with family you have to pick this hotel. The cleanliness is spectacular and very organized. Breakfast was amazing too
Friends_and_family Family
10/10
Exceptional
23 May 2026
Deborah
Perfect location for a visit to St. Jacobs market. The hotel was clean and bed was comfortable. No complaints!
Partner
8/10
Excellent
19 May 2026
Michael
Room was great. Amenities were great. The breakfast was lacking. No bacon/coffee!!
10/10
Exceptional
17 May 2026
CHRISTOPHER
Such a pleasant stay the room was gorgeous and has exactly what you need in a standard room the layout is modern and love there is a n area to lay your luggage and bags will definitely come back
10/10
Exceptional
17 May 2026
Amrit
Breakfast was wonderfully managed. Ample food and was refilled regularly. Overall food items were good. Limited choices for vegetarians.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Meaghan
Great stay, loved the 24hrs coffee/tea bar.
Breakfast was delish and suite was large and beds were comfy.
Like everything though these days the price was in our opion high.
10/10
Exceptional
17 May 2026
Myla Melissa
good breakfast
Partner
10/10
Exceptional
17 May 2026
Laurie
Clean spacious room
Partner
10/10
Exceptional
17 May 2026
Randolph
Convenient location near the Farmers Market, St. Jacob’s and Waterloo. Staff was helpful and the room was good size and quiet. Restaurant next door.
Partner
10/10
Exceptional
17 May 2026
Margaret
Very convenient location, comfy room.
Self
10/10
Exceptional
16 May 2026
Rob
Queen suite was a large, spacious room with nice sitting area and space to spread out.
Family
10/10
Exceptional
16 May 2026
Aida
Adding a potato option to breakfast would be good
Partner
8/10
Excellent
16 May 2026
Clyde
I enjoy visiting this hotel. It is in a good location with free parking. The staff are friendly and helpful. The rooms are very clean.
Partner
10/10
Exceptional
14 May 2026
Shelley
I didn’t really get to use all the amenities. Breakfast was great STAFF they all need a round of applause to be honest. From front desk to the maintenance guy I met in the elevator all professional all friendly. Thank you for everything.
Self
10/10
Exceptional
13 May 2026
Katie
Overall a great stay, perfect location!
Friends
8/10
Excellent
12 May 2026
Megan
Enjoyed my stay, everything was good except that our room was an adjoining one and the neighbours had their tv on very loud well into the night—because of the connecting doors we could hear it very quickly.
Family
10/10
Exceptional
10 May 2026
Richard
Na
Family_with_children
10/10
Exceptional
08 May 2026
Laurie
Excellent breakfast provided. Room was large, clean and comfortable. Staff was very helpful and pleasant.
Partner
10/10
Exceptional
07 May 2026
Earle
Great breakfast. Clean room. Nice staff.
They also provide free charging for EV’s.
10/10
Exceptional
07 May 2026
Marvin
Yes, breakfast was good. Parking was good.
10/10
Exceptional
05 May 2026
MELISSA
Very nice hotel. Amazing room.
Partner
10/10
Exceptional
01 May 2026
Beckyann
Great breakfast, helpful and very friendly staff.

Had a great stay.
Family
10/10
Exceptional
01 May 2026
John and Glenda
Yes
Partner
10/10
Exceptional
01 May 2026
Kyle
Clean modern room, excellent breakfast, great price and fantastic location right beside St. Jacob’s. A+ stay
Family
10/10
Exceptional
28 Apr 2026
Cassidy
Good location and experience
Self
10/10
Exceptional
27 Apr 2026
Jamie
The breakfast was great! So was the pool and splash pad.
10/10
Exceptional
27 Apr 2026
Kimberly
Nice breakfast offered and family friendly clean rooms.
Family_with_children
10/10
Exceptional
26 Apr 2026
Nish
Yes
10/10
Exceptional
23 Apr 2026
Jung mi
Breakfast was good staff friendly ev charger free of use
Family_with_children
8/10
Excellent
18 Apr 2026
Kelly
Very easy to get to, and clean and comfortable.
8/10
Excellent
16 Apr 2026
Jennifer
The breakfast was fantastic, fresh, hot and lots of choices. The room was clean and comfortable. Staff was incredibly accommodating
Family
10/10
Exceptional
15 Apr 2026
Leslie
Nice breakfast, clean room.
Self
10/10
Exceptional
14 Apr 2026
evelyn
Spacious and clean rooms. The gym and pool were perfect.
Free EV charging and conveniently located by St. Jacob's market and the University of Waterloo and Laurier.
Family_with_children
10/10
Exceptional
12 Apr 2026
Doreen
The only 2 things are that the shower pressure was low and water lukewarm. And when we were eating breakfast between 9:30 and 10am, they had someone vacuuming the eating area. They could have waited until the breakfast time was over at 10am to vacuum.
Friends
10/10
Exceptional
29 Mar 2026
Lisa
Our room was really clean and spacious. The staff at the front desk were really friendly upon check in and check out. There was a local hockey tournaments in the area and the hotel was quite full and noisy. The staff that checked us in kindly switched us to a floor different from the hockey families.
10/10
Exceptional
27 Mar 2026
Heather
Breakfast was hot and fresh with lots of variety . Room was clean and comfy. Our family enjoyed the pool with the splash buckets and bubbler in one end. Staff were super friendly and helpful. Good place to stay to visit St. Jacobs.
Friends_and_family Family
10/10
Exceptional
24 Mar 2026
jeff
:)
Partner
10/10
Exceptional
24 Mar 2026
Carol
The hotel is well maintained, and we opted to pay a bit extra for a suite, which was more spacious and included a sofa, making it a great place to relax. The complimentary breakfast was fairly standard, with a decent selection to start the day.

One feature we especially appreciated was the pool reservation system. Guests are required to sign up for a specific time slot at the front desk, which may seem like an extra step, but it really makes a difference. It keeps the pool from getting overcrowded and allows for a more enjoyable experience.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Caron
Excellent hotel. Generous breakfast buffet included. Rooms spacious and clean.
Partner
10/10
Exceptional
22 Mar 2026
David
Room was clean
Breakfast was great
Staff were awesome
10/10
Exceptional
22 Mar 2026
Sarah Seritha
Great
Family_with_children
10/10
Exceptional
20 Mar 2026
Leslie Anne
I found the stay to be perfect for our needs. We enjoyed a comfortable nights sleep. We also had a nice breakfast with plenty of options.
Family
10/10
Exceptional
15 Mar 2026
Debra
This place is awesome, loved that it’s so close to everything. One of my favorite places to stay
Family
10/10
Exceptional
15 Mar 2026
LORAINE
Break fast staff was very helpful, very good food , clean, the two girl were very welcoming . The room was very clean . We enjoyed the stay.
Partner
10/10
Exceptional
12 Mar 2026
Maria
Staff is super helpful, partularly
Justine Cipriano who helped me make changes to my reservation. Hotel is clean, organized, and comfortable with great location.
Self
10/10
Exceptional
09 Mar 2026
Fabiola
Très bon hôtel. Le staff est accueillant et le déjeuner est très bien.
Family_with_children

Location & surroundings

Holiday Inn Express Waterloo - St. Jacobs Area
14 Benjamin Rd, Waterloo, Canada

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Holiday Inn Express Waterloo - St. Jacobs Area

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