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Quality Inn Kitchener

Cambridge - Kitchener-ON · Canada

2899 King Street EastView location

8.0/10Excellent1,833 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Amenities7.6/107.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Kitchener

Located in Kitchener, Best Western PLUS Kitchener Hotel is a perfect starting point from which to explore Kitchener (ON). The hotel has everything you need for a comfortable stay.

All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, are at hand.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, non smoking rooms, air conditioning, heating, alarm clock.

Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna. For reliable service and professional staff, Best Western PLUS Kitchener Hotel caters to your needs.

Read more about this hotelShow less

With a stay at Quality Inn, you'll be centrally located in Kitchener, within a 15-minute drive of University of Waterloo and St Jacobs Farmers Market. This hotel is 1 mi (1.6 km) from Cineplex Cinemas Kitchener and 1 mi (1.6 km) from Fairview Park Mall.

Make yourself at home in one of the 97 air-conditioned rooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. 32-inch Smart televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    19
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Spanish

Nearby attractions

Fairview Park Mall 1.4 km / 0.8 mi
Cineplex Cinemas Kitchener 1.6 km / 1 mi
Chicopee Tube Park 1.6 km / 1 mi
Chicopee Ski and Summer Resort 2.2 km / 1.4 mi
Rockway Golf Course 3.2 km / 2 mi
Kitchener Memorial Auditorium Complex 3.6 km / 2.2 mi
Peter Hallman Ball Yard 4.3 km / 2.7 mi
Activa Sportsplex 4.4 km / 2.7 mi
Ken Seiling Waterloo Region Museum 4.4 km / 2.7 mi
Kitchener Market 4.7 km / 2.9 mi
Frederick Lanes 4.9 km / 3 mi
Concordia Club 4.9 km / 3 mi
Sportsworld Crossing 4.7 km / 2.9 mi
Sportsworld Arena 5.1 km / 3.2 mi
Historic St. Paul's Lutheran Church 5.2 km / 3.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 97
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Sofa bed
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
Show 24 more facilities & services
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Gym
  • Luggage roomExtra charge
  • Smoking areaExtra charge
  • Banquet hall
  • Business centre
  • Sauna
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 15 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable8 photos

    Quality Inn Kitchener

    DOUBLE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Wake-up service
    • Alarm clock
    • Cable TV
    • Hairdryer
    • Tea and coffee making facilities
    • Desk
    • Ironing set
    • Microwave
    • Fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Quality Inn Kitchener

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Quality Inn Kitchener

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Quality Inn Kitchener

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Quality Inn Kitchener

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 15 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable12 photos

    Quality Inn Kitchener

    DOUBLE NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 15 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable8 photos

    Quality Inn Kitchener

    DOUBLE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Fridge
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Quality Inn Kitchener

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 15 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Quality Inn Kitchener

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Quality Inn Kitchener

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Quality Inn Kitchener

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 15 m²DBL.H6-6
    DOUBLE AccessiblePhoto unavailable6 photos

    Quality Inn Kitchener

    DOUBLE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-6

    Room amenities

    • Desk
    • Cable TV
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn Kitchener

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Quality Inn Kitchener

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 15 m²DBL.QN-3
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Quality Inn Kitchener

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-3

    Room amenities

    • Radio
    • Direct dial telephone
    • Internet access
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Hairdryer

    Facilities with extra charge

    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Quality Inn Kitchener

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn Kitchener

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Quality Inn Kitchener

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 15 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable10 photos

    Quality Inn Kitchener

    DOUBLE TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Microwave
    • Fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Centrally regulated air conditioning
    • Ironing set

    Facilities with extra charge

    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn Kitchener

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Kitchener

8.0
Excellent
1,833 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
06 Aug 2026
Donna
The place really needs upgraded. You get what you pay for.
8/10
Excellent
05 Aug 2026
esetnesh
I like free self parking clothes to for the place I wanted.
6/10
Pleasant
04 Aug 2026
Marcus
Bedding/Towels were Clean, Hotel Room fridge/TV are aging. could use some upgrades, but got a good nights rest.
6/10
Pleasant
04 Aug 2026
Ellie
One thing that needs to be addressed is bathroom cleaning. Although things were cleaned there was a lot of hair in the floor and in corners of bathtub maybe from cleaning cloths or mops Amenities are looking worn with rust spots in bathroom and loose taps An upgrade would be wise to keep hotel more aesthetically pleasing to the eye. Rate was good for the room I asked for one queen bed for one person and got two Enjoyed the stay
6/10
Pleasant
03 Aug 2026
Stephanie
Breakfast was not good. Sausages cold and hard. Eggs were wet. Few choices. Asked for a late check out and was told okay, then told the next morning we could not have it. Dark room
8/10
Excellent
02 Aug 2026
Tammy
Pros - clean and comfortable. (I slept very well) Decent parking. Friendly staff, efficient
Cons - small, crowded breakfast area, very little variety breakfast, not easy to get into for someone new to the area, and difficult to navigate getting back to it if you miss it the first time.

I’d stay here again. It did the trick.
10/10
Exceptional
02 Aug 2026
Asieh
Clean rooms, great breakfast, recommend it.
10/10
Exceptional
02 Aug 2026
Judy
Everything was great
10/10
Exceptional
02 Aug 2026
Anita B
Really nice stay, but it was terribly difficult to find the hotel because the signs are not very bright, or at the entrances. We drove right down one not knowing we were there.
10/10
Exceptional
02 Aug 2026
victoria
everything
8/10
Excellent
31 Jul 2026
Kelly
My room was clean and comfortable.
The outside noise from the highway was not noticeable in the room at all and the blackout curtains kept the room dark for sleeping.
The fridge was good but the freezer didn't keep my ice packs frozen. Microwave and coffee maker in the room worked fine.
Breakfast was good with lots of options.
I'd stay there again.
4/10
Poor
30 Jul 2026
Kunj
Mold smell all over the place and towels were stinky and could smell it all over also there was like chips and all kind of garbage in the lobby outside the room etc. There were other guests making constant noise until 2 am at night opening and shutting doors and talking and laughing loudly in the lobby could not sleep well. Door in my room did not shut properly either it was like partially closed and could barely lock it.
10/10
Exceptional
30 Jul 2026
Paul
Good location. Good room.
2/10
Poor
29 Jul 2026
justin
we got there and i dont own a credit card and there was nothing they could do for me . the woman at the desk was very ignorant
8/10
Excellent
29 Jul 2026
Chris
I am tired of providing these reviews
10/10
Exceptional
29 Jul 2026
Victor
I was at our room mostly for sleeping it was great ...
4/10
Poor
28 Jul 2026
Karen
The hotel is very dated and needs an extensive renovation. The room smelled smokie and found long dark hair in the bathtub. Only stayed one night, thank goodness! Not sure how other reviewers experience was so different than ours.
6/10
Pleasant
26 Jul 2026
Petar
.
10/10
Exceptional
26 Jul 2026
Demetrius
amazing chef & great hotel!
6/10
Pleasant
25 Jul 2026
Kathleen
Room was nice and clean, Breakfast was typical continental breakfast, cable on tv sucked for channels, lots of parking, great ice machines, location had everything you need within a 5-10 min drive.
8/10
Excellent
25 Jul 2026
Tezeta
Clean, fairly priced and close to everything!
6/10
Pleasant
24 Jul 2026
CARLOS
Fair price, good breakfast but building overall is in rough shape.
8/10
Excellent
23 Jul 2026
Jon
We were pleased with the property. Liked the fact that it had a breakfast
8/10
Excellent
23 Jul 2026
Joanne
Good location!
10/10
Exceptional
22 Jul 2026
Terry
Room was clean and staff were helpful
Partner
6/10
Pleasant
22 Jul 2026
Prisca
N/A
6/10
Pleasant
21 Jul 2026
Gord
Parking good
Room outdated and dirty spots on chair and curtains
Bottom floor good
Partner
2/10
Poor
21 Jul 2026
GERRY
Front desk staff was hostile and combative on check in. I get everyone has bad days, and I am certainly not a \"the customer is always right\" type of person... But holy smokes this lady was miserable.
Same thing when we checked out two days later. Just a nasty individual.
Would never... and I mean NEVER, stay there again.
8/10
Excellent
21 Jul 2026
Susan
Rooms were very clean
Good parking
Breakfast was very mediocre
Partner
6/10
Pleasant
19 Jul 2026
Kim
Hotel was okay.... Pretty good breakfast. The rooms are fairly run down and could use some TLC. The towels and sheets seemed clean but the room itself could have been cleaned better for sure.
Family_with_children
8/10
Excellent
18 Jul 2026
Caroline
Good and clean, weird frozen chicken tenders for breakfast instead of sausage or bacon..,
Family
4/10
Poor
17 Jul 2026
Edwin
Place was not in good shape. Did not like at all.
Family_with_children
8/10
Excellent
16 Jul 2026
Chris
Stop with the constant requests for feedback
Self
10/10
Exceptional
16 Jul 2026
William
For the price the quality Inn was a very much a surprise the cleanliness of the rooms and inside of the building the staff were very friendly and helpfull i would definitly stay there again I would recommend the Quility Inn in Kitchener Ontario to everyone thank -you.
Partner
8/10
Excellent
16 Jul 2026
Patrick
.
Family
8/10
Excellent
15 Jul 2026
barb
great staff, would recommend
Self
10/10
Exceptional
15 Jul 2026
weimin
Everything is good
Family_with_children
10/10
Exceptional
13 Jul 2026
Sean
Very good location
6/10
Pleasant
12 Jul 2026
Valentino
Clean room, quiet...mediocre breakfast
Partner
8/10
Excellent
12 Jul 2026
Rachel
Comfy clean rooms, good location,
Friends_and_family Friends
8/10
Excellent
12 Jul 2026
Beth
Breakfast room a bit small.
Partner
8/10
Excellent
11 Jul 2026
RAJESH
Keep up the good work. You can raise the standard for breakfast for sure.
Partner
4/10
Poor
09 Jul 2026
Paul
Room was a corner unit that was very small. You couldn't adjust the thermostat as there is no way to in the room. Old hotel which needs upgrades
Partner
10/10
Exceptional
09 Jul 2026
Lana Gail
Great breakfast
Partner
8/10
Excellent
08 Jul 2026
hui
A little bit old than I thought
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Patricia
The breakfast was excellent
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
Nygel
Ok
Family_with_children
10/10
Exceptional
04 Jul 2026
Scott and Katie
Hotel was clean, friendly staff.
Family
6/10
Pleasant
03 Jul 2026
Randolph
Ok in a pinch
8/10
Excellent
01 Jul 2026
Eva
Nothing unique...just a basic hotel room... clean sheets and nothing falling apart, so it was ok for a night. Didn't try the breakfast this time...but had it before, and its super basic.
Self
8/10
Excellent
29 Jun 2026
Diana
Breakfast was varied, well thought out and delicious.
Self
10/10
Exceptional
28 Jun 2026
Janeth
Family friendly hotel, we had a good time there, comfy beds , good breakfast, wifi, clean
Family_with_children
10/10
Exceptional
28 Jun 2026
Lana Gail
I was staying over to visit with my brother who was at K-W hospital. Hnavigate e was quite ill and passed away. The staff were excellent helping me navigate the last minute changes that happened during my stay.
Partner
6/10
Pleasant
26 Jun 2026
Uzair
I must say the room we stayed was ok. Carpet was stained and their was the smell of something that I just couldn’t get over with. Usually the quality inn hotels are good but my room was good enough for night stay that’s as far as i go if you are looking for extended stay please choose carefully as you get what you pay for.its budget friendly option so just keep that in mind.
Partner
8/10
Excellent
26 Jun 2026
Peter
N/a
8/10
Excellent
26 Jun 2026
Diane E
Enjoyed having a hot breakfast and the place was great for the price. No extras like a pool etc but was what we needed.
Family
8/10
Excellent
25 Jun 2026
Michael
Clean Room
Self
4/10
Poor
25 Jun 2026
Amy
The location of the hotel it’s weird. I almost missed the entrance. It is right before the traffic light if you are coming from the highway. The room is considered cleaned. Breakfast was extremely basic.. It is just a very low end hotel.
Friends_and_family Friends
8/10
Excellent
24 Jun 2026
Rashmi
This property is good, Staff was friendly, rooms were clean & all Amenities were there.
Family
8/10
Excellent
24 Jun 2026
Lana Gail
Good breakfast
Partner
8/10
Excellent
23 Jun 2026
Ellen
A little rundown, but overall a good nights sleep not 100% on the tidy factor but a solid 75 try the bent elbow pub across the way for a quiet atmosphere and large beer selection
Partner
8/10
Excellent
22 Jun 2026
Michael
Very Clean
Self
6/10
Pleasant
22 Jun 2026
Peggy
The staff was really nice and courteous, the stay was comfortable, the only thing that I see for an upgrade is the bathroom as to the fact the sink was attached to the wall out side the bathroom and very small inside where toilet and tub were, not much space to dry off and because tub and toilet in close proximity it makes it difficult to get in the shower, everything else was great!
Partner
6/10
Pleasant
21 Jun 2026
Tierra
The building was really old and run down. My ground floor room had a sliding glass door out to the parking lot and no bar in place for security so as a woman travelling alone I hated that.

However the staff were great, the breakfast was decent, the rooms were clean.
Self
6/10
Pleasant
20 Jun 2026
Whitney
The hotel was ok for a budget hotel. The room needs some updates. The hallways smell musty and a little smokey. Our tv didn’t work which was frustrating. They did fix it but it took time.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Rebecca
The staff was helpful & friendly.
Breast fast was nice!
Location wasn’t at a very busy street so it was quieter than most places.
Room was clean & had all we needed.
Will definitely stay here again.
Family
4/10
Poor
19 Jun 2026
Frederick
The place was dirty and not well maintained. There was hair and garbage on the floor in the \"cleaned\" room. It is severely due for a refresh renovations.
Business
10/10
Exceptional
18 Jun 2026
Zaffarulla
Good location and nice and clean room, good customer service!!
Family
8/10
Excellent
16 Jun 2026
Tedros
The hotel was okay. Nothing special about it. It is outdated, needs a remodel. Very old TV, furniture etc but it was the cheapest I found on a short notice trip and the AC was great, the room was clean, the breakfast was decent.
Self
8/10
Excellent
16 Jun 2026
Xue
all good
Family_with_children
10/10
Exceptional
16 Jun 2026
Susan
Room was very clean and spacious!
No complaints whatsoever… thoroughly enjoyed our 2 nights there and price was very reasonable!
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Darcy
Simple, clean room. A bit tight on space, so beware of travelling with multiple suitcases. Love the waffle maker at breakfast!
Family
10/10
Exceptional
14 Jun 2026
Lamnu
Clean room, good hot breakfast , free parking. Excellent for budget travel.
Family_with_children
6/10
Pleasant
14 Jun 2026
Jane
Check-in was fine.
Room not extemely clean (hair everwhere and some stains)
Couch had holes and stains.
Water was usually lukewarm.
AC worked well.
A bright, blinking light that was very annoying all night from the carbon monoxide monitor.
Police presence just down the hall almost all day on Saturday.
Breakfast was mid. The coffee machine is very dangerous (spits hot coffee).
Bed comfy. Pillows small and lumpy.
Lots of staff, but the stairway and outside were always dirty.
Toilet bowl handle needed constant shaking. Toilet seat was loose.

So, I'm not going to say you get what you pay for because I've stayed in cleaner, more updated, and well-taken care of places that cost even less than this. Not sure I would stay here again, as cleanliness is number one for me. I also didn't feel safe seeing a man with an ankle monitor, and the number of police that were there on one of the days. This place is more like a 2.5 out of 5.
Partner
8/10
Excellent
14 Jun 2026
Jodi
hotel was fantastic for the price
Family_with_children
4/10
Poor
14 Jun 2026
Arleen
Very run down, everything from the landscaping around the property all grown up, too the room amenities. I understand it’s a budget hotel, but this is a terrible place to stay. Way better budget hotels available in the area. Stains on bed skirting, and couch’s in rooms. Broken shower curtain rods. Also moldy muffins in the continental breakfast offered. While I sat there, another guest brought it up to the employee working. I stayed at this location in 2024, thought it was great then. Come back in 2026, they must have changed ownership. And it’s for the worse… next trip, will be staying somewhere else.
8/10
Excellent
14 Jun 2026
Ginette
The bed was comfortable but the room itself could have been better maintained. The wallpaper was peeling, water marks on the ceiling in the bathroom, a hole next to the faucet in the shower. For the location, the price was good.
Partner
8/10
Excellent
14 Jun 2026
LaRosa
The only thing I requested was a water- fill spout for my bottle. There was a springwater tap in the gym and the staff readily gave me the key. I've found most places have it in or near the breakfast room, someplace public. It was a great hotel, not top-of-the-line but neat and clean and friendly.
Partner
2/10
Poor
14 Jun 2026
Ameer
Nothing I liked there, the sheets had blood stains, the card system for the whole hotel was down from 8Pm-8Am,

Staff was very rude especially the morning team.
6/10
Pleasant
13 Jun 2026
Jawaid
Dated hotel - old carpets in the hallways and run down elevators. However, our room was renovated and was fairly large.
Parking is $50 for that hotel which is ridiculously high!
Friends
10/10
Exceptional
11 Jun 2026
David
Early check in was not available, but everything else was great. Clean. Parking was tight at night.
Self
10/10
Exceptional
11 Jun 2026
Tat Yin
It was a lovely place to stay. Nice and clean. The breakfast was good too. Loved the soft omelettes. The room has everything covered. Microwave, coffee, iron with the ironing table, mini fridge. Air cond is old but very good.
Self
8/10
Excellent
11 Jun 2026
Jonathan
Room wasn’t as spic and span as we would have liked. Cobwebs, marks on the wall, handprints all over the patio door.
8/10
Excellent
10 Jun 2026
Marian
Clean room, comfortable beds, decent breakfast options, good value for the price.
Partner
10/10
Exceptional
10 Jun 2026
Rob
We had a good stay. The room was clean. It is very quiet to sleep there; there is no traffic noise. The breakfast was okay.
Family_with_children
6/10
Pleasant
10 Jun 2026
Cherie
The staff were very friendly and the location was perfect however the rooms could use some deep cleaning and updating
Partner
8/10
Excellent
09 Jun 2026
Michael
Clean Room
Self
10/10
Exceptional
09 Jun 2026
Steven
Rooms clean, breakfast was good. It’s great value. We had no issue with staying here with our two teenagers.
Family_with_children
6/10
Pleasant
09 Jun 2026
Susan
Staff were pleasant. Breakfast was fine. Outside grounds were terrible with tall grass and weeds in garden areas. There was an old mattress on the ground by the garbage container which was at the exit of the parking lot. Entry door windows need a good cleaning WITHOUT streaks. They were cleaned one day but were very streaky. It seemed that someone didn't care to do a thorough job. Bathroom light fixtures was very rusty. Bathroom fan was not inserted well and I wondered if it might fall but it didn't. I took pictures. TV worked on one channel but there was no volume. The fridge worked well the first night but the second night it froze my apples and yogurt. I had not changed the setting. Bed and towels were clean. Hotel was quiet. I appreciated being given a first floor room so I didn't have to carry my heavy suitcase up the stairs. Curtains were dirty and dragging on the floor.
Self
8/10
Excellent
09 Jun 2026
David
Was old school no USB port was crazy this day in age
Partner
6/10
Pleasant
08 Jun 2026
Zen
Room was clean but the carpets are old and dirty. Need a good shampoo . Edges all around the carpet dark and dirty. Bathroom tub had nicks in it. Two small thin complimentary bars of soap that barely kept the soapyness to them. Front desk staff pleasant but speak with thick accents and so fast we couldn't understand most of what they said. Did not get down in time for breakfast so assume it's your usual continental breakfast. No worries about parking . Plenty of spaces. From the outside the building looked old and run down. The grounds are right by the expressway so you can hear the traffic . The grounds need trimming and work as well. Bed is not that comfortable. Pillows old and lumpy. Had difficulty sleeping .
Partner
6/10
Pleasant
08 Jun 2026
Judy
Convenient location.
Partner
10/10
Exceptional
08 Jun 2026
Carleigh
Check in and out was quick and efficient. The staff was all so nice. I was very impressed with the continental breakfast! A good variety of hot and cold foods and drinks.
Partner
10/10
Exceptional
07 Jun 2026
Roxanne
Was a last minute booking,but everything went smoothly. No issues at all
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Peter
well looked after place would do it again
6/10
Pleasant
07 Jun 2026
Tania
Location was convenient. Staff was very friendly and helpful.
6/10
Pleasant
07 Jun 2026
Claire
I did not like the breakfast….no place to sit outside…the bed were excellent
8/10
Excellent
06 Jun 2026
Danny
Clean and quite room. Fridge and microwave work fine
Self
8/10
Excellent
03 Jun 2026
thanh
Everything is good but the water pressure is very slow. The shower hardware is very loose. The mattress not comfortable ro sleep. Other than that everything else is very good
Partner
10/10
Exceptional
03 Jun 2026
David
Place was clean
Business

Location & surroundings

Quality Inn Kitchener
2899 King Street East, Kitchener, Canada

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Quality Inn Kitchener

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