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Comfort Inn Cambridge

Cambridge - Kitchener-ON · Canada

220 Holiday Inn Dr.View location

8.0/10Excellent1,098 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.6/107.6
Amenities7.4/107.4
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  • Business hotels
  • Sustainability certification
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Cambridge

Located in a beautiful, park-like setting, this hotel is a good choice for those who wish to experience all that the Cambridge area has to offer.

Easily accessible from Highway 401, the establishment is centrally located, just minutes from Heritage College & Seminary, Conestoga College and within walking distance of Tim Hortons. It offers guests a number of amenities and services, all carefully selected to contribute to a comfortable and unforgettable stay.

Guests will be able to take advantage of the wireless high-speed Internet access, while enjoying a cup of free coffee, available 24 hours a day. This pet- friendly hotel offers rooms with patio door access. All come equipped with a 32' LCD flat screen TV and microwaves.

Read more about this hotelShow less

A stay at Comfort Inn Cambridge - Highway 401 places you in the heart of Cambridge, within a 15-minute drive of Cambridge Butterfly Conservatory and Chicopee Ski and Summer Resort.

This hotel is 9.9 mi (15.9 km) from Kitchener Memorial Auditorium Complex and 10.6 mi (17 km) from Stone Road Mall. Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding.

43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Green Key Global LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Pet deposit: CAD 100 per stay
    • Pet fee: CAD 20.00 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mill Run Trail 2.6 km / 1.6 mi
Jacob's Landing 2.7 km / 1.7 mi
Hespeler Memorial Arena 3.4 km / 2.1 mi
Cambridge Sports Park 3.7 km / 2.3 mi
Airborne Trampoline 4.4 km / 2.7 mi
Riverside Park 4.5 km / 2.8 mi
Wedges 'N Woods Golf Academy 4.7 km / 2.9 mi
Shade's Mills Conservation Area 6.5 km / 4 mi
Cambridge Bingo & Gaming Centre 6.8 km / 4.2 mi
Maple Grove Rd Leash Free Dog Park 7.1 km / 4.4 mi
Ibowl.ca Family Fun Center 7.8 km / 4.9 mi
Dickson Centre 8.1 km / 5 mi
Fire Hall Museum and Education Centre 8.4 km / 5.2 mi
Cambridge Arts Theatre 8.5 km / 5.3 mi
Dickson Park 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 81
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Fireplace
Show 18 more facilities & services
  • Gym
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • BarExtra charge
  • Restaurant
  • Conference room
  • Business centre
  • TV lounge
  • Green Key Global Eco-Rating
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Comfort Inn Cambridge

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 37 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Comfort Inn Cambridge

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Hairdryer
    • Radio
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Comfort Inn Cambridge

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Comfort Inn Cambridge

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 37 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Comfort Inn Cambridge

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Radio
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Comfort Inn Cambridge

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Comfort Inn Cambridge

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Fridge
    • Microwave
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Comfort Inn Cambridge

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 42 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable19 photos

    Comfort Inn Cambridge

    DOUBLE NON SMOKING

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Tea and coffee making facilities
    • Hairdryer
    • Radio
    • Fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Comfort Inn Cambridge

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Comfort Inn Cambridge

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²QUA.2Q-4
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable6 photos

    Comfort Inn Cambridge

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-4

    Room amenities

    • Fridge
    • Microwave
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Comfort Inn Cambridge

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Inn Cambridge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Comfort Inn Cambridge

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 42 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable17 photos

    Comfort Inn Cambridge

    DOUBLE KING BED NON SMOKING

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Comfort Inn Cambridge

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Cambridge

8.0
Excellent
1,098 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.6 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Jocelyne
Very clean and competent staff. And great breakfast.
Partner
8/10
Excellent
19 Jul 2026
Adam
Nice stay. Helpful staff. Good hot breakfast. Close to highway.
Partner
10/10
Exceptional
19 Jul 2026
Sophia
I like the area I was in It was peaceful and quiet
Family
4/10
Poor
19 Jul 2026
Jerison
When we first arrived the smell of cigarette smoke was strong due to a staff member smoking at the front entrance.

As we headed upstairs to our room, the stairwell was unkept and there was a pungent smell on the second floor. Luckily, our room appeared clean.

Cleaning staff just walked in to our room about 20mins after we had checked in without announcing themselves

Woke up to staff doing work on another room about 8am on a Sunday.

Honestly, I stay at a lot of hotels for business work, and I felt like I took a chance at a Comfort Inn vs the usual hotels I stay in. I will be avoiding them at all costs after this experience.

Also my first time using hotel.com. So i don't know if this is par for the course for hotels on this app. The price does not match the services received.
Partner
8/10
Excellent
19 Jul 2026
Ryan
Pet friendly
Self
10/10
Exceptional
17 Jul 2026
Michael
They allowed dogs for $25 per night.
10/10
Exceptional
17 Jul 2026
Ronald
This is a very nice property with very good breakfast items. The front desk staff were wonderful. Went above and beyond to print items for us. Also we had to cancel our 3rd night and there was no charge for that !!! Will be returning there again and again.
Partner
8/10
Excellent
15 Jul 2026
Jennifer
It was close to everything we needed
10/10
Exceptional
12 Jul 2026
XIUHUI
pet friendly
8/10
Excellent
09 Jul 2026
Amber
This hotel was so clean and quiet. The staff was very helpful and it was a great place to stay!
Partner
10/10
Exceptional
02 Jul 2026
Anthony
Greeted nicely & clear instructions where to go & told the times for everything
Partner
8/10
Excellent
29 Jun 2026
LILIIA
breakfast, staff, parking
Family_with_children
10/10
Exceptional
24 Jun 2026
Kevin
Great place
10/10
Exceptional
24 Jun 2026
Kevin
Very comfy place
8/10
Excellent
21 Jun 2026
Doreen
Breakfast needs some variety, Needs upgrading.
Partner
10/10
Exceptional
21 Jun 2026
Lance
Everything was very good
Family
10/10
Exceptional
16 Jun 2026
Glenn
Approachable staff breakfast is great
Partner
8/10
Excellent
16 Jun 2026
Erin
Great place when you need a hotel. Clean, comfortable room. Decent breakfast. Good value
Self
2/10
Poor
15 Jun 2026
Jamie
This was probably one of the worst hotel experiences we've had, especially for a room costing over $150 per night.
We knew it wasn't a luxury hotel and chose it because it was on the more affordable side, but we still expected a clean, functional place to stay. Unfortunately, that wasn't what we experienced.The upper floor was designated as non-smoking, yet the entire hallway absolutely reeked of marijuana. When we first entered our room, it looked acceptable at a glance, but once we settled in, the issues became obvious. The bed had a mangled pillow-top mattress cover that we had to physically adjust ourselves just to make it comfortable.We were in town for a funeral, and when we returned late that evening, we discovered the shower didn't work properly. The bathtub wouldn't drain, and the main water spout wasn't even sealed to the wall. To their credit, management did move us to the room next door, but by that point it was 1:00 a.m. and we were completely exhausted.The next morning, things got even worse. After waking up and opening the curtains, we noticed the headboard was covered in fingerprints, smudges, and grime. It was honestly disgusting, and we felt sick knowing we had slept in that bed.
We packed up and headed for the complimentary breakfast, but as soon as we entered the breakfast area, the smell was so unpleasant that it completely turned my stomach. Icouldn't bring myself to eat there, so we left.
Partner
10/10
Exceptional
13 Jun 2026
Baljit
Good
6/10
Pleasant
07 Jun 2026
Amy
The bed was comfortable and away from the Main Street noise and close to Heritage bible seminary where the conference was taking place. Screens in the window in my room need replacing because there was a big hole in the screen. The staff was helpful and pleasant.
4/10
Poor
06 Jun 2026
Akber ali
The bathtub water drain very slow and there is no lift in this hotel
10/10
Exceptional
31 May 2026
chris
Nice clean and comfy bed. No issues staying here
Self
10/10
Exceptional
28 May 2026
Jerry
The staff member who cooks breakfast for people is very polite and does a great job, always has a smile on her face and welcomes everyone in the early morning, keep up the great service.
Self
10/10
Exceptional
25 May 2026
SOLOMON
Excellent customer service, neat and quiet environment
Partner
8/10
Excellent
24 May 2026
Loesje Marie
Terrific place and cost!
Partner
10/10
Exceptional
18 May 2026
Christina
Fabulous Staff and property
Pet
10/10
Exceptional
16 May 2026
Wanda
it was just enough of a variety
Self
8/10
Excellent
05 May 2026
Stephen
Yes
6/10
Pleasant
03 May 2026
Suthasinee
The hospitality at this hotel is lacking. The front desk team appeared indifferent and unhelpful. Instead of engaging with guests, they gave scripted responses that didn't address my specific needs. It’s frustrating when you feel like you're talking to a machine rather than a professional service team.
Partner
10/10
Exceptional
28 Apr 2026
Janet maria
Was good
10/10
Exceptional
27 Apr 2026
Sandra J.
Fantastic breakfast. Yes I felt safe.
Self
4/10
Poor
26 Apr 2026
ian
Shower drain must have been full of hair or something as it would not drain. One of us got to have a shower because we only stayed one night and no time to have it fixed. Towels all had marks on them

Breakfast had no room to sit more than a few guests and there was a bus of people staying.

The eggs were from soggy to burnt black on edges, sausages the same way and potatoes to mushy for hash browns. No omlete machine just pancake machine that was out of pancake mix and we had to ask someone not speaking English well to fill it by telling them the machine had a message on it saying it needed to be filled. The staff said back to us \"does the machine say so?\" Umm did we not just say that.

The apple juice was out and we had the same type of conversation getting it filled up.

The only fruit available were oranges

No oatmeal

Probably more I forgot about.

It gave us a place to sleep out of the weather that's about all I can say for our experience
Partner
8/10
Excellent
22 Apr 2026
Michael
Very Clean Room
Self
10/10
Exceptional
21 Apr 2026
Illuminada
Clean room, staff are friendly and good breakfast and also the parking are ok .
8/10
Excellent
20 Apr 2026
Wanda Jill Ronson
Staff were very friendly and as I was checking in late it made for at atmosphere that made me feel safe
Self
8/10
Excellent
20 Apr 2026
Glen
I stayed at this Comfort Inn a few years ago and it was pretty bleak back then. But I'm glad I decided to give them another chance, because the place has been renovated and is night and day improved. The room this time was very nice, well equipped, clean and inviting and made up each day. The price was reasonable. The staff were helpful.
Self
8/10
Excellent
18 Apr 2026
mark
Room was comfortable
Self
10/10
Exceptional
17 Apr 2026
Amanda
Great place to stay. Will be back again for sure!
Friends_and_family Family
8/10
Excellent
16 Apr 2026
Michael
Staff is Great
Very clean room
Self
8/10
Excellent
13 Apr 2026
Brian
Please change the mattress. They give off a crunchy noise when you move.
Partner
10/10
Exceptional
12 Apr 2026
Melissa
Clean room, nice shower
Self
10/10
Exceptional
12 Apr 2026
Paul
Thee is great value for money at this discount Hotel. The property, staff and rooms went beyond expectations. The breakfast was plentiful and had a significant amount of Variety. A good place to stay close to the 401.
Self
6/10
Pleasant
06 Apr 2026
Karen
Very noisy hotel as it’s very close to the 401. I would not recommend this hotel, if you plan on sleeping
2/10
Poor
05 Apr 2026
Vlorat
Staff long nails (andy)
10/10
Exceptional
05 Apr 2026
Ebuka
Very nice place
Business
8/10
Excellent
02 Apr 2026
Michael
Very Clean Room
Self
8/10
Excellent
29 Mar 2026
Sze-Linn
It's an old building. They are doing the best they can with such an old building. The carpets could use a changing.
But it was as clean as staff could make it. It was fine. Staff was friendly.
2/10
Poor
28 Mar 2026
Ahmed
Very bad hotel and poor service and breakfast. Bathtub doesn’t work
Partner
10/10
Exceptional
27 Mar 2026
Melissa
A great place to get a good night's sleep on a journey.
Self
8/10
Excellent
25 Mar 2026
Michael
Room very clean
Self
8/10
Excellent
24 Mar 2026
karl
It was good.
Family_with_children
8/10
Excellent
19 Mar 2026
Premlal
Breakfast was good, staff was friendly and helpful, but the hotel did not have an elevator, was not aware of it. Had to carry the luggage upstairs.
Family_with_children
4/10
Poor
18 Mar 2026
Christina
There was a lot of damage to the room. I took pictures when I arrived to ensure they were time stamped as close to checking in as possible. The one side of the bed had a very deep crevice making for a very poor sleep. Missing base boards. Ripped screen on the screen door. Damaged furniture and scratches on the floor from it getting dragged across the floor. The light fixture coverings beside the bed were very dirty, the toilet was not cleaned from the last user, the smoke alarm covers were opened and the towels had this grey tinge to them. I didn’t feel comfortable showering due to the dirty towels, bathroom and the ceiling appeared to have major moisture damage.
Pet
8/10
Excellent
12 Mar 2026
Michael
Rooms are always Clean
Self
4/10
Poor
10 Mar 2026
Laurie
This is not really a pet friendly hotel has stayed at so many others that are so much better!!!! Before we even unloaded the car we knew a dog was there!! The receptionist was borderline rude!! And so slooooowwww!!
Partner
10/10
Exceptional
09 Mar 2026
Jay
ye yas
Partner
10/10
Exceptional
08 Mar 2026
Mel
Very pleased with the hotel, great price.
Family_with_children
10/10
Exceptional
08 Mar 2026
Dan
Very clean and good breakfast in clean breakfast room
10/10
Exceptional
06 Mar 2026
Elan
Good value!
Self
6/10
Pleasant
03 Mar 2026
Moyez
Stairway run down, hallways smell musty, near highway 401 so very noisy.
Self
2/10
Poor
01 Mar 2026
Kathy
Would not recommend. Very rundown and not even a two star.
8/10
Excellent
01 Mar 2026
Elvis
A little out dated in areas but overall, a clean place to stay. Comfortable rooms and beds. The free breakfast is great and staff is friendly.
8/10
Excellent
27 Feb 2026
Jeannette
Clean room, friendly staff, comfy beds
Family
2/10
Poor
27 Feb 2026
Dean
The remote for the TV didn’t work and they didn’t have another one. The water pressure is weak. I was locked out of my room for 40 minutes in the morning because the batteries in the handle died and they didn’t know how to change it which made me late for work.
Self
10/10
Exceptional
24 Feb 2026
Rob
Staff were great. Room was exactly what i wanted.

Thanks!
10/10
Exceptional
19 Feb 2026
Michelle
Clean room, good breakfast (with great coffee available all day) and super friendly staff. Would stay again!
6/10
Pleasant
18 Feb 2026
Herman
Had to shut off the heater due to noise. Hallways were a bit messy with food, pizza boxes, etc.
Breakfast was limited in choice and food (eg sausage, muffins) was unappetizing
6/10
Pleasant
17 Feb 2026
Shelley
It served its purpose
Family
10/10
Exceptional
15 Feb 2026
Heather
Friendly staff, very clean and convenient
Leisure Family
8/10
Excellent
15 Feb 2026
Gary
I STAYED FOR A COUPLE OF WEEKS... THE CLEANERS WOULD FIND REASONS TO NOT CLEAN THE ROOM. VERY LAZY
Business Self
6/10
Pleasant
15 Feb 2026
Melissa
I would not consider this hotel to truly offer free breakfast. During most of the time I was there, the breakfast area was empty, including the juice machine. One staff member was trying to manage the breakfast area alone while three others sat at the front desk and did not offer any assistance. Staff rushed through their duties and did not seem concerned that items were not restocked during opening hours. It gave the impression that guest experience was not a priority.

The only standout positive was the cleanliness. The hallways were clean, although they had an odd smell. The rooms were small and fairly basic.

Overall, I expected better attention to detail, service, and coordination among staff.
Leisure Family
6/10
Pleasant
15 Feb 2026
Linda
The hotel itself was fine. However - there needs to be something on the website that indicates when a hotel does not have an elevator. I booked there cause I’ve stayed at other comfort inns, and it was conveniently located and inexpensive. I booked a room that was described as being on the top floor - that was fine, but there was nothing to say there was no elevator. My 76 year old mother (who has had 5 joint replacements) travelled with us, and had a very difficult time navigating this. The hotel was sold out so we could not change to somewhere on the bottom floor.
8/10
Excellent
15 Feb 2026
Sharon
Average hotel, but clean and courteous staff. Breakfast for us was not the best and we chose to eat elsewhere but probably comparable to most mid range hotels.
Business Family
8/10
Excellent
15 Feb 2026
Adam
Staff was friendly. Building and rooms were clean. Affordable rate. Easy stay. Would stay again.
Leisure Partner
8/10
Excellent
08 Feb 2026
Kylee
Staff was nice, room was clean.
The buffet breakfast was really nice, good food. They had a lot of different options which was nice.
Partner
10/10
Exceptional
05 Feb 2026
June
Room was clean. Check-in was very smooth. I had to drop my mom off to the hospital for surgery in the morning and needed somewhere to stay while waiting, so they offered us a late check out which was very helpful and accommodating.
Friends_and_family Family
8/10
Excellent
05 Feb 2026
Michael
Room was clean, lots of TV stations to choose from
Business Self
10/10
Exceptional
02 Feb 2026
Sandra
Excellent stay
6/10
Pleasant
30 Jan 2026
Sahar
would be very nice if the rooms included netflix or some other apps for the tvs. it’s 2026 and the rooms only have a few cable channels.
Business Family
8/10
Excellent
30 Jan 2026
Michael
Room was very clean
More tv channels here than most places I stay
Business Self
8/10
Excellent
25 Jan 2026
Alfred
The room was clean, but looks a little outdated.
Leisure Partner
10/10
Exceptional
25 Jan 2026
Suzanne
The room was awesome, the staff were friendly, and it was close to a lot of amenities. Will book again.
Leisure Friends
10/10
Exceptional
24 Jan 2026
Greg n Lisa
Room was good. Easy check in
Leisure Family
8/10
Excellent
22 Jan 2026
Jeffrey
Decent
6/10
Pleasant
18 Jan 2026
Rheaume
Clean room, confortable and reasonably priced. Friendly staff. Lots of good parking. Continental breakfast was below standard. I would return.
Leisure Family
10/10
Exceptional
17 Jan 2026
Ria Renuka
The staff is amazing!
Business Self
2/10
Poor
16 Jan 2026
Bryan
We weren’t allowed to check in so now I am trying to get a refund. The front desk person was very rude and asked my boyfriend to leave. He had to sleep in his car due to this as we didn’t want to spend more money on a hotel. He got stranded in the city due to weather.
10/10
Exceptional
15 Jan 2026
john
food better than all hotels I have stayed at
Partner
10/10
Exceptional
14 Jan 2026
Robert
Yes everything was perfect
Business Self
10/10
Exceptional
13 Jan 2026
Ashley
Could be. A little cheaper in the. Week. And.tune. Up. Reno’s. down the road. But great people. And. Awsoeme sleep. Thanks. !!! For the great help. And. A nice. Place to rest. 😊
8/10
Excellent
08 Jan 2026
Steve
Yes it was fine
Business Self
8/10
Excellent
04 Jan 2026
Danny
Acceptable breakfast choice
Business
10/10
Exceptional
03 Jan 2026
Terry
Staff was very good , bed was excellent along with a decent breakfast
6/10
Pleasant
01 Jan 2026
Tracey
Room was very clean and staff were very friendly
10/10
Exceptional
29 Dec 2025
Brenda
powdered eggs ..... highly recommend 😐
Leisure Pet
10/10
Exceptional
26 Dec 2025
William
Fine
4/10
Poor
21 Dec 2025
Kiersten
There were stain and what I believe spots of food and debris on the walls. The ironing board was broken. The iron had melted plastic on it. There were two nights in a row that hockey teams were running screaming through the hallways for hours until late at night.
Leisure Family_with_children
8/10
Excellent
17 Dec 2025
Gregory
Room was clean, quiet, well equipped.
Business
10/10
Exceptional
13 Dec 2025
Valerie and Gary
Furniture and towels are dated but bed was very comfortable
Leisure Partner

Location & surroundings

Comfort Inn Cambridge
220 Holiday Inn Dr., Cambridge, Canada

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Comfort Inn Cambridge

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