Sonesta Select Atlanta Norcross I-85

2/10

Poor

26 Apr 2026

Doris

The lobby looks well kept, my room had sheets w stain, lounge chair stained, no internet so I couldn’t connect to Netflix, the hall way in 2nd floor near room 277 was discolored, some woman look like she’s selling weed or prostitution. Rooms are very shallow, we heard the next door having sex lol thank god I ain’t had my kids w me…looks like a lot of people live there.

Partner

8/10

Excellent

26 Apr 2026

Jlon

Cc

Partner

2/10

Poor

24 Apr 2026

Doneshia

Air conditioning don’t air in first room. Second room the ceiling had mold and the fridge was broken and not getting cold. Floors were dirty and the hotel reeked of marijuana. There was dust on everything. Just terrible. There are people that sit outside and hang around the hotel and watch you. Police was called almost everyday because of disruption. I would not recommend staying here.

Partner

10/10

Exceptional

24 Apr 2026

Lucio

, Perfect

2/10

Poor

23 Apr 2026

Renita

I didn’t stay at this property It was no light in the room the lamp was hanging down and broke he didn’t even go check to see if he could solve the issue the clerk told me he wasn’t a maintenance man and that there was no other rooms available then he told me i can get my $100 and I wasn’t going to be charge for the room i end up getting a room somewhere else

Family

2/10

Poor

23 Apr 2026

Jamar

The front desk attend was very ignorant and rude. Didn’t know how to accept a cash drop with a receipt, he just thought I was going to give him the money without any form of receipt. Avoid him!

2/10

Poor

20 Apr 2026

Nguyen

the room look clean but then smell from outside

10/10

Exceptional

20 Apr 2026

Sandra

Great, so thank you i’ve been staying with them for five months love, Service

Self

10/10

Exceptional

19 Apr 2026

Cesar

Good

10/10

Exceptional

19 Apr 2026

Cesar

Good

2/10

Poor

15 Apr 2026

Ly

The room I rented has a bad smell, the air conditioner is very noisy, and the water from the sink splashes everywhere and gets on my clothes. Overall, I’m very dissatisfied with the room.

2/10

Poor

13 Apr 2026

Lucio

for one thing the air-conditioning is ether gonna leave you hot or cold. There’s no in between the actual rooms and actual hotel looks like it has been renovated in years. There are stains everywhere in the carpet not to mention in our suite there was a hole that was patched up in a really bad condition to be more specific room 217. The only thing that was a saving grace was the price, the housekeepers, and one front desk attendant he should be the manager of that hotel. The other front desk attended that helped me on both Saturdays and the manager we’re both a complete waste of time did not help me at all when our lights were off told us we would have a microwave in our hotel which it did not only to be told that microwaves are only available in upgraded suites not to mention the room itself was not cleaned correctly, but I do not blame the house attendance I blame the managers. Sonesta representatives please check this hotel.

Partner

2/10

Poor

11 Apr 2026

Zuleyka

Mold in the rooms

Family_with_children

2/10

Poor

11 Apr 2026

Calvin

Room was dirty as was the bed and towels. Stains were all over the carpet in halls leading into the rooms. The entire hotel smelled molded and mildewed

10/10

Exceptional

08 Apr 2026

Hector

Clean

2/10

Poor

06 Apr 2026

Shenell

The TV didn’t work. No one would answer the front desk phone. There was no iron in the room. I had to walk to the front desk at 6am and the young male was so rude, he continued to talk on the phone about technical issues. I had to interrupt and ask for an iron and tell him the TV didn’t work. He said housekeeping would be in at 7:30am; however no one ever came. I called back and got an answer around 8:30am. The young lady working brought the iron to me…. I rate this place an overall 0-1.

Self

4/10

Poor

05 Apr 2026

Nikki

I came in town with my daughter for spring break vacay. I initially booked the hotel because of them having a pool and no parking charge. Well when I get to check in I am told I now have to pay for parking WHY? I was told , “ oh it started today! “ what does that have to do with a reservation that booked BEFORE you thought that up to charge because of the holiday. I assume the girl was new NEW because the TRAINER was doing all the double talking. Had I not been exhausted from a 10 hour drive I would have went elsewhere. Then to find out the pool 1 wasn’t open and 2 closed at 8pm like really? I will not be booking here again and I want my money back!!

Family_with_children

10/10

Exceptional

05 Apr 2026

Jasmea

Nice stay

2/10

Poor

04 Apr 2026

Carlos

Worst place ever. My key didn’t work and wouldn’t not be able access to access room until next day. Guy in front was asleep and not helping. Had to spend the night in another room until maintenance came in the morning. After moving to a different room same thing happened once again

2/10

Poor

01 Apr 2026

Deyiia

Extremely disappointed.No elevators so you have to walk upstairs on fifthy carpet once you reach your rooms floor your meet by the strong smell of drugs marijuana.The carpet is fifthy black and I heard babies crying and couples arguing.Its no different than the projects in Chicago only thing one good thing happened I made it out alive.Terrible!!!

Self

8/10

Excellent

31 Mar 2026

Jammel

Clean rooms nice staff. Smelled wonderful
One of the stair way doors doesn’t allow you outside. Outdated rugs.

Self

2/10

Poor

29 Mar 2026

Takia

This hotel is dirty the person at the front desk was rude to my 86 year old grandmother. The rooms smell like urine and there are stain and trash in the hall way.

Family_with_children

2/10

Poor

29 Mar 2026

Mary

This was the worse hotel I’ve ever stayed in, it smelled like mildew and the rooms as well as the property in general were not cleaned properly. We also dealt with a a very rude make desk clerk…I would not recommend this hotel to a dod

Family_with_children

8/10

Excellent

28 Mar 2026

Terry

The room was clean and everything worked in the room. Staff was wonderful.

Partner

2/10

Poor

27 Mar 2026

ERICA

The young man at the front desk was very kind and understanding and tried to correct some of my complaints but I still decided to leave the property and not stay for the time I reserved. My room smelled like mold and I had to get some spray from the front desk..the carpet was FILTHY…there was a cigarette burn in the ottoman…the towels had a yellow hue and I had to request new ones because a hair was imbedded in 1 of them…a dog was barking incessantly….they say it was renovated but I think the only thing renovated was the lobby!!

Self

6/10

Pleasant

24 Mar 2026

Renee

The rooms on the first floor are not in good condition smells of order covered with bleach and the a/c was not working properly the lights and phone was not working in one of the rooms I had to switch rooms twice would not stay here again was just pass through Atlanta

Friends_and_family Family

4/10

Poor

16 Mar 2026

Ornella

This is the trap. If you’re ok with that then you’ll love it here.

Family_with_children

10/10

Exceptional

12 Mar 2026

echo

Ff

10/10

Exceptional

12 Mar 2026

E’Marria

Cool

10/10

Exceptional

09 Mar 2026

echo

No hot tub

6/10

Pleasant

22 Feb 2026

Kerry

Website said there was a microwave in room. There wasn't. Room did not get cleaned. You had to ask to get it cleaned. It said it was a smoke free but smelled of smoke in hallway.

Self

6/10

Pleasant

21 Feb 2026

Shawnte

I would never stay here again. Filthy and Funky. They changed my room. It was better but too late at that point.

10/10

Exceptional

21 Feb 2026

echo

Me

8/10

Excellent

21 Feb 2026

echo

Me

4/10

Poor

18 Feb 2026

Casey

Carpet was extremely dirty. The pillows are small and flat. I had to purchase my own pillows. Didnt care for the horrible smell in the hotel. The front desk didn't seem to care about my concerns.

Self

4/10

Poor

18 Feb 2026

Jaida

Rooms were neglected and unclean. Galway’s and stairway smell of dog urine. No elevator. There was no breakfast as advertised. I was told by front desk that they haven’t served breakfast in 2 years. So false advertising lured me into staying at this property with promise of included breakfast that offered vegan options.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Ciara

Was on the 2nd floor with a lot of luggage and there’s no elevator, dirty shower liner, couldn’t close the door when leaving out the room without using the key, will not be staying there again

Partner

6/10

Pleasant

15 Feb 2026

sandra

Submitted request ahead of time ask for a room with two queen size beds. We got one with one queen size bed and one full bed first floor smelled like nothing but animals going down the hallway had to request a room change gave us a second floor now there are four floors in this hotel they gave us a second floor and there was a homeless guy walking around inside. He was also outside baking night time doesn’t feel safe there.

Friends_and_family Family

4/10

Poor

14 Feb 2026

Omar

I walked into a guest complaining about staff stealing personal items, and they gave my room away even with me reserving my room as well as leaving instructions that I’d be there after 3pm

Business

6/10

Pleasant

14 Feb 2026

Justin

it was ok

Leisure Partner

2/10

Poor

10 Feb 2026

Jessica

Customer service is very important here in adequate not consistent and very rude to customers even married

2/10

Poor

10 Feb 2026

Marion

Night attendant there was rude to three other customers besides me customer service is poor. Hotel is great nice rates but the cashier they cashier at night. They need to change that is very rude to customers. He argued with a American couple no reason as if he

Business

6/10

Pleasant

10 Feb 2026

Darlene

No breakfast, hallways smelled like dog pee, bathroom had mold in it

Leisure Self

10/10

Exceptional

09 Feb 2026

albert

Greta staff

4/10

Poor

09 Feb 2026

Victoria

Went to check in but no one was there smelled like weed workers were very sweet tho then just smelled the stove didn’t work just wasn’t ideal

6/10

Pleasant

08 Feb 2026

Khori

Room was decent, slight stains on bed coverings

10/10

Exceptional

04 Feb 2026

Ronald

Nice and quiet

2/10

Poor

03 Feb 2026

Lane

The room was clean but the hallways smelled like Marijuana. There were also a large number of permeate residences at the hotel. I did not feel safe there was a domestic dispute in the room right next to mine and hotel staff did nothing. DO NOT STAY!!!!!!!

Business Self

4/10

Poor

03 Feb 2026

Christie

The room set up was cute, but only one plug worked in the entire room, no hot water in sink, a little in shower, toilet didn’t flush good, balcony door was broke so couldn’t step outside. We thought it was a HOTEL but they had homeless people living there it gave an independent living vs hotel.

Business_and_leisure Friends

2/10

Poor

01 Feb 2026

Dardareious

My room heater kept going out.

Partner

2/10

Poor

28 Jan 2026

Tyesha

I would never book at this hotel ever again. The first room I checked into was on the first floor and the sheets along with the towels were dirty. Hair was on the bed sheets. So I go to the front desk and ask for another room on the second floor. I came with a big suitcase and had to carry it up the stairs because the hotel has no elevators. The second room door lock was broken. It would not lock at all. I go back to the front desk and the receptionist says “I think all of the locks are like that”! Which is not safe at all. So I ask for a third room, it stink but it was clean. At around 11pm at night, a man knocked at my door and stated “we got a notification that you unplugged the fire alarm”. As a solo traveler, I was immediately frightened. When I called the front desk, the woman acted like she didn’t know what I was talking about. I immediately checked out. There were random people hanging out in the parking lot and around the hotel. I didn’t not feel safe and would not recommend this hotel for anyone especially women. Believe the reviews that are warning you because I didn’t read them until after I left the hotel, my mistake. Be aware

Business

10/10

Exceptional

27 Jan 2026

Sandra

Pleasant the patron do not bother you. They are respectful and friendly.

Self

2/10

Poor

24 Jan 2026

Tegan

I got my money back as soon as I could this is not a great place to stay. It does not look like the pictures on the site. The furniture is ripped and dirty as people standing outside in the hallway. I have never experienced something that I thought that was so beautiful for a good price that looks like this.

Business_and_leisure Partner

6/10

Pleasant

19 Jan 2026

Kenyatta

Parking did not feel safemy room had patches on the walls and ceiling material was missing in some area's of the room.
Room 258!

Leisure Self

10/10

Exceptional

15 Jan 2026

echo

Grest

10/10

Exceptional

15 Jan 2026

echo

Great

10/10

Exceptional

15 Jan 2026

echo

Great

Leisure Family_with_children

10/10

Exceptional

15 Jan 2026

echo

Great

10/10

Exceptional

15 Jan 2026

echo

Love it

10/10

Exceptional

15 Jan 2026

echo

Grat

10/10

Exceptional

15 Jan 2026

echo

Great

10/10

Exceptional

15 Jan 2026

echo

Great

10/10

Exceptional

14 Jan 2026

Niva

The manager and his employ1¹

Business_and_leisure

10/10

Exceptional

14 Jan 2026

Clifton

Clean rooms

Business

2/10

Poor

13 Jan 2026

Peter

Was charged a security deposit which was NOT explained on line, asked for non smoking and all you could smell in hallway and room was marijuana. Asked to have light fixed in room so wasn’t so dark, NEVER got done and had a phone IN the room but WASN’T CONNECTED or OPERATIONAL! Surfaces in room were STICKY and refrigerator wouldn’t stay shut, had to close the cabinet door.

Business Self

6/10

Pleasant

11 Jan 2026

Khori

Room had burn stains on tv stand, the shower liner was dirty, a random sock from previous person staying there, broken ice machine on 2nd floor, small tv and room had no telephone to use to make calls. Room had comfortable bed, big couch, a lot of space, good water pressure, consistent hot water.

4/10

Poor

10 Jan 2026

Jeremy

First room they put me in smelled really bad and it was a king suite. I go to take a shower and the shampoo and soap bottles where attached on the wall however the head of the pumps where all gone. Had them change my rooms and the next room wasn’t any better

Leisure Family

2/10

Poor

09 Jan 2026

Chi Vy

Terrible hotel

8/10

Excellent

08 Jan 2026

Carlos

Price

Business

8/10

Excellent

08 Jan 2026

Carlos

Yes

Business

8/10

Excellent

06 Jan 2026

Richard

the room was nice and roomy. Staff was nice. There are no extras. And the neighborhood is not all that great. But it is super to get to from the Jimmy Carter i85 exit.

2/10

Poor

05 Jan 2026

Sheneka

I watched multiple people outside dealing drugs. My room smelled horrible like pet urin I had to go out and buy cleaning supplies I couldn’t bear it and the bedding has not been changed. House keeping staff was rude and not willing to help. One night someone kept trying to open my back patio door which had a broken lock!!! I had to run to the front desk at 2am. It was so dangerous. I’ll never stay there again. The hotel is run down

10/10

Exceptional

04 Jan 2026

Lucero

The rooms are very clean

Leisure Family

4/10

Poor

04 Jan 2026

Francis

I stayed at this hotel on 12/31/25 and on 1/1/25. I specifically selected a Sonesta because of your reputation. This hotel was dirty and appeared to be primarily occupied by low income permanent residents. On arrival, I noticed a man on the property walking a pit bull not on the leash. The exterior landscaping was littered and unkempt. The interior halls were filthy and did not appear to have been vacuumed in days. My room had a dog smell. The next morning, I found the shower water was lukewarm and the towels were dirty.

I spoke to someone who said he was the manager and to a person behind the desk about these issues. The desk clerk was indifferent but did coordinate fresh towels. The manager said the problems with cleanliness arose from Sonesta's policy of encouraging pets. The manager stated that it was not possible to keep the hotel clean with the number of animals in the rooms. He also confirmed that people were permanently living in the hotel but said that they were cash payors.

The condition of this hotel was shocking to me based on my understanding of Sonesta's reputation. I'm available to discuss further as needed by phone or email.

Leisure Friends

2/10

Poor

03 Jan 2026

Ivan

When I arrived for check in somebody said there was someone in the parking with a gun and decided not to stay I didn’t feel safe to stay there and left

Leisure Partner

10/10

Exceptional

01 Jan 2026

Joseph

I was a little weary about the area however, hotel has fence around it. Check in was quick. Room was updated and spacious w comfy couch to watch TV. Bed was great and hotel was very quiet. Would stay there again for price.

Self

10/10

Exceptional

01 Jan 2026

echo

Cool stay

Pet

10/10

Exceptional

01 Jan 2026

echo

Good

8/10

Excellent

31 Dec 2025

Acodell

Needs to be more clean

Self

8/10

Excellent

28 Dec 2025

Adebayo

Nothing

10/10

Exceptional

25 Dec 2025

Naomi

Beautiful hotel

Business_and_leisure Pet

8/10

Excellent

25 Dec 2025

gurjyot

Clean room
Nice beds

Business Self

8/10

Excellent

22 Dec 2025

Leon

well, for the relative price - it is fantastic. there's trash in the parking lot, and large dog poo outside. but the rooms are fine, the bed is nice and i sleep fairly well. don't love the pillows. also my tv was stuck on \"no signal\" and nobody picked up the phone at the front desk for me to ask about it, but i also didn't care enough to walk up to get someone at 10 pm

Business Self

10/10

Exceptional

17 Dec 2025

Terence

Customer service and staff were great. Property is very nice

Leisure Family_with_children

2/10

Poor

16 Dec 2025

Debora

Room was not when good condition towels are very old. Broken curtains.when I arrived was 5 police cars.

2/10

Poor

16 Dec 2025

Shamiqa

I had a very disappointing stay at this Sonesta location. The TV did not work properly, maintenance was sent and it only worked on the Weather Channel. As soon as I changed the channel, it went back to “no signal.”

The hot water did not stay hot for long, and the heater was blowing cold air instead of heat. I only had one wash cloth and two towels to dry with. On top of that, the hallways smelled strongly of urine, marijuana, and cigarettes, and there was trash piled outside one of the room doors.

I’ve stayed at this location before and never experienced any of these issues, which made this stay especially frustrating. This was not the level of cleanliness or comfort I expected.

Business_and_leisure Self

10/10

Exceptional

14 Dec 2025

Marius

Clean room clean bathroom

Business Self

10/10

Exceptional

12 Dec 2025

Acodell

Very Good stay

Business Family

10/10

Exceptional

12 Dec 2025

Acodell

Yes

Business_and_leisure Family_with_children

2/10

Poor

08 Dec 2025

Omar

Based on my standards when it comes to hotels, I wouldn’t stay here again. There were unknown foul odors throughout the hallway and in the rooms, roaches, outlets in the room didn’t work, heater didn’t work etc. staff responded to issues in a timely manner and took care of what they could though that was the only plus.

Business_and_leisure Self

2/10

Poor

08 Dec 2025

HIREN

No smoking room smells like smoking room

Leisure

10/10

Exceptional

07 Dec 2025

helga

Everything was fine.

Leisure Partner

2/10

Poor

07 Dec 2025

Brittany

Unfortunately, this was one of the worst hotel experiences I’ve had. The hotel smelled strongly of mildew and dogs as soon as we arrived. The walls were visibly dirty, the beds and hallway carpets looked unclean, and the room had no headboard. The pillows were extremely flat and uncomfortable.

We requested to switch rooms, hoping for better conditions, but the second room was even worse than the first. Due to the overall cleanliness issues and strong odors, we felt uncomfortable staying.

We checked out immediately, did not stay the night, and had to find another hotel. I would not recommend this hotel to anyone looking for a clean and comfortable stay.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Acodell

Good service

10/10

Exceptional

04 Dec 2025

Acodell

Good stay

Business Self

10/10

Exceptional

03 Dec 2025

Acodell

Good Comfortable stay

Business Family

10/10

Exceptional

02 Dec 2025

daniella malaika

Everything was great!

Leisure Self

8/10

Excellent

02 Dec 2025

Leon

i stayed here the prior weekend, so a good 7+ days and still saw the same trash out in the yard not more than 50 feet from the lobby entrance. so that's kind of ridiculous. also large piles of large dog poo. i get that you have sketchy customers who lack public common sense, but it's not a good look for the business not to care either. i stayed in a different wing this time near one of the exit doors and was shocked at how quiet and peaceful it was, like i didn't have noisy neighbors, crying kids, fighting or hip hop to 2 am. bed was great and i slept well.

Business

10/10

Exceptional

01 Dec 2025

Ronald

The Absolute Best Staff ever no kidding around they are extremely understanding I'm Grateful to God for such Good Service 🙏

Business_and_leisure Family

10/10

Exceptional

01 Dec 2025

Acodell

Good stay