Name: Residence Inn Atlanta Norcross/Peachtree Corners
Address: Triangle Drive Norcross, 5500, Norcross, 30092, US

6/10

Pleasant

26 Jul 2026

Ruth

The staff was friendly and helpful. However, the hallways and elevators aren't very clean and the property appears to be very dated. The lighting in the room is inadequate. Had to turn on everything to have even a reasonable amount of light.

10/10

Exceptional

21 Jul 2026

Mary

We had a very pleasant stay at The Residence Inn Peachtree Corners. The room was clean and fairly well maintained. Really the only problem was with the door to the room. Someone had damaged the door in some way which caused it to be extremely difficult to open and close. If you weren't careful, you would think the door was closed when it really was still open. And, you could use the deadbolt because of the damage.
The management was very helpful when we needed to extend our stay. Unfortunately, the rooms we were in were not available, however, the staff accomodated us with rooms that were as close to what we had as possible. They extended our checkout time and made one of the new rooms available early so we could make a smooth transition.
We will stay here again because we have family we visit in the area.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Tim

It is a great room. There is lots of room. There was a stain on the floor near the end of the bed. I accidentally stepped on it and it was sticky. No telling how long it's been there. Breakfast was good the first day. On Monday, the breakfast was supposed to open at 6:30. It wasn't ready. Eventually there was enough that I could put together something for breakfast.

Self

10/10

Exceptional

11 Jul 2026

LaDonna

I truly love this property. The staff is not only professional but super helpful. I will definitely be returning.

Family

10/10

Exceptional

07 Jul 2026

Luciano

Clean

Family_with_children

4/10

Poor

27 Jun 2026

ahmed

Bad Weed smells almost everywhere

Family_with_children

8/10

Excellent

14 Jun 2026

Uchechi

They charge $12 a day for parking which is ridiculous.

8/10

Excellent

12 Jun 2026

Amanda

Staff was great! Dining area for breakfast was very small! It looks hard for staff to move about the tight space to refill food and clean the counters.

Very quiet throughout the building, just occasional noise from ppl going into their room.

Rooms were clean but the Carpet was dirty and needs to be replaced with Tile Flooring throughout! It made the room look bad.

Bathroom was nice and clean and bright!

Luggage cart was extremely difficult to maneuver with and without luggage on it.

Other than that, had a great stay!

Self

2/10

Poor

09 Jun 2026

Natyah

First they lied about the deposit it was supposed to be a $40 deposit they took $50 from my card when I confronted them they lied and said part of that money was for parking that’s a lie because I paid $24 separate for parking and I have both recipiets. They said it would be a 3-5 day wait on me getting my deposit back that was a lie. They told me I would receive my full deposit now they are saying I would only receive $25 of that. The amenities sucked the pool was nasty the breakfast was never refilled even if you were there on time. Staff was rude just not a good experience. And the hotel stinks I paid almost $300 for this hotel and they’re talking about I can’t get a refund . I DO NOT RECCOMEND .

Friends

10/10

Exceptional

08 Jun 2026

MYRA

The location was, excellent off the main rd. But it was tucked away from the noise of traffic. The staff was pleasant and accommodating. I would stay here again.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Doris

Didn’t go to breakfast.

Family

2/10

Poor

06 Jun 2026

Phillipa

A storm knocked out the card reader system so we could not check in. Ever heard of a manual transaction? I had to take my disabled mother out in the rain at 2am to another location because the management doesn't have a clue how to do a manual credit card transaction. Horrible! Several families had to be turned away. Then they tried to charge a non-cancellation fee because we weren't checked in. Are you kidding me? Horrible.

Family

4/10

Poor

04 Jun 2026

Lenai

There were numerous issues upon check in. Initially we were sent to a room that hadn’t been cleaned, the next room, both tvs didn’t work, an electrical outlet was pushed into the wall & unsafe, the next room was ok but housekeeping ignored multiple requests to clean our room. There was a major water leak from the 2nd floor laundry room onto the 1st floor. In the laundry room, the dryers weren’t working. We were given a late check out however the mgr neglected to let housekeeping know. Upon coming back to the rm to get the rest of our belongings, housekeeping threw our groceries away. Mgmt did provide some $ to cover the groceries and did credit the parking. However for a Marriott and as a member, our overall stay & the problems we encountered was disappointing to say the least. As part of the Marriott hotel chain Residence Inn at Peachtree Corners/Norcross needs to do better!

Partner

10/10

Exceptional

27 May 2026

Luis

Great hotel to stay.

6/10

Pleasant

25 May 2026

Linda

Rooms were nice. Breakfast needs updating. Seems to be more
Emphasis on personnel at breakfast than quality and variety of breakfast foods. One guest made overuse of waffles.

Partner

6/10

Pleasant

24 May 2026

William

After first day (of a three day stay), we at breakfast at outside restaurant..... breakfast disappointing. Hotel looked \"tired\" and we were wondering if Marriott was going to sell the property. The elevator needed new carpeting and was dirty. Outside halls were not clean. Bathtub drain not working well .... filled up tub with water while taking a shower. Over three days, towels and washcloths not picked up even after I made request to so.

This was our last stay at a Marriott facility. Years ago, I traveled much and Marriott facilities were excellent .... not so good as they once were.

Family

10/10

Exceptional

23 May 2026

Pat

Great place to stay. Very convenient location and our 2 bedroom suite provided plenty of room for the 3 of us. We didn't use the pool or patio area but it looked very nice.

Family

10/10

Exceptional

17 May 2026

Serguei

Clean room, full kitchen in the room.

Family

10/10

Exceptional

17 May 2026

James

Shanta was awesome!! She treated us like family!!

We could feel the love for us!!

Thank you for hiring this person!!

Partner

4/10

Poor

07 May 2026

Tiffanie

Staff is absolutely amazing. The rooms are dark and dank and depressing to say the least. They need an upgrade asap. The carpets are old and need to be pulled up . If they would get rid of the carpet and upgrade .. it would be a decent stay. It literally rained in my room .. the staff was very concerned and caring but the building need to be leveled and rebuilt.

Self

10/10

Exceptional

02 May 2026

Everton

Checkout time too inflexible. Need to offer stay until 1

Business

10/10

Exceptional

30 Apr 2026

Nery

Great stay!

4/10

Poor

28 Apr 2026

Dmitri

We stayed last year in different building and it was great. This time the room was dirty. The door on the cabinet was broken and taken off. The sofa bed wasn’t prepared.

Family_with_children

6/10

Pleasant

26 Apr 2026

Tyler

The staff is great it’s just the people who smoke and got the rooms smelling like weed

Friends_and_family Friends

4/10

Poor

11 Apr 2026

Loc

Does not needs those..

Partner

2/10

Poor

10 Apr 2026

Thao

Check in was quick, asked for a second key since we’re family of 5 but receptionist said 1 is the limit. Hallway to room was smell full of air fresheners, suffocating. Room was not vacuumed, trash from previous stay was still there, no bath mats. Overall, this property could use a major upgrade and staff could be better.

Family_with_children

10/10

Exceptional

06 Apr 2026

Elizabeth

Great

Self

10/10

Exceptional

05 Apr 2026

Azra

love it

Family

8/10

Excellent

02 Apr 2026

Eleanor

The breakfast menu was fresh and they even had a vegan burrito item for those that may be vegan.

Family

10/10

Exceptional

29 Mar 2026

Jabre'el

Clean room

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Rachel

Perfectly fine, a bit outdated hotel

Partner

8/10

Excellent

24 Feb 2026

Blake

Clean and spacious room.

Partner

8/10

Excellent

15 Feb 2026

Tim

The room was spacious and clean. Lots of amenities.

Friends_and_family Family

6/10

Pleasant

14 Feb 2026

Jae

Just ok

Partner

10/10

Exceptional

11 Feb 2026

JAMES

Staff was very courteous

Leisure Family

10/10

Exceptional

19 Jan 2026

Doris

Breakfast was served too early for me, but I hear it’s really good.

Business_and_leisure Family

10/10

Exceptional

09 Jan 2026

Doris

The staff is very friendly and accommodating.

Business_and_leisure Family

10/10

Exceptional

09 Jan 2026

Angelica Maria

We continue using the facility because all our expectations are not disappointed.

Business_and_leisure Family

10/10

Exceptional

07 Jan 2026

Doris

Everything is of excellent quality, every time I visit.

Business_and_leisure Family

10/10

Exceptional

05 Jan 2026

Doris

Breakfast is too early for me, I’d rather have brunch 9:00-11:00 fyi

Business_and_leisure Family

10/10

Exceptional

05 Jan 2026

Doris

I never participated in the breakfast, it was too early for me. But everything else is good.

Business_and_leisure Family

8/10

Excellent

03 Jan 2026

Lori

It was fine and near family. Breakfast was too crowded and they had limited items available

Partner

10/10

Exceptional

01 Jan 2026

LaDonna

Awesome like always

Business_and_leisure Family

8/10

Excellent

01 Jan 2026

Syarif

All good 👍

10/10

Exceptional

30 Dec 2025

Patrick

Nice experience

10/10

Exceptional

29 Dec 2025

LaDonna

Staff was amazing and very professional. The rooms are really comfortable.

Business_and_leisure Family

10/10

Exceptional

28 Dec 2025

Doris

All staff is very pleasant and helpful.

Business_and_leisure Family

10/10

Exceptional

27 Dec 2025

leisa

Yes...good job

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Doris

This hotel was one of the best. The staff was professional and super friendly. They were a blessing while we waited to close on our home.

Business_and_leisure Family

10/10

Exceptional

23 Dec 2025

Shekina

Great place for a reasonable price , Marcus at the front desk has the

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Doris

The staff is wonderful.

Business_and_leisure Family

2/10

Poor

07 Dec 2025

Amanda

They charged my incidental card an extra $143 and tried to say the Expedia would not work which I had the receipt showing it paid the night before. Then tried saying we had a late check out at after 5 pm which was also not true we were at the aquarium in Atlanta and then home in hamilton Alabama then. I also had to get the maid to come so I could show her the serious issue we had when we woke up to ants covering the wall to the kitchen area. Having to throw food and snack away. The maid and I spoke around 10to 10:15 am and she apologized said she would let the manager know and went ahead and took the room key and told me I was good to go that I only had to leave the key on the room for check out but she would take it down now and speak to staff about the ants. When I discovered the charge I called them at 5:30 to ask why I was charged and got the two different excuses she told me she wasn’t sure what the issue would be but had to talk her to her manager and would be returning my and I have not heard back.

Leisure Family_with_children

2/10

Poor

07 Dec 2025

Nicole

Trust me, you do not want to stay here. I was traveling alone - checked in, got to my room, then picked my stuff back up and left. It was completely unsafe. The lock to the building was busted and in the short time I was there I saw many people coming and going, not using a key to get inside. People were sleeping in the parking lot, meandering around the halls. About 10 people were staying in the room next door and they were loudly yelling. My room was filthy and had stains all over the floor. I immediately asked Expedia for a refund and was denied. They said the hotel refused, but honestly I blame all parties. It should be illegal to take money for a hotel room that you can't stay in. Sometimes your gut tells you when you're in a dangerous situation. I left and stayed at the nice Hilton down the street.

Business Self

6/10

Pleasant

07 Dec 2025

Doris

I never went to breakfast since it was not in our building and going outside early in the morning was not for me, especially when it is cold or rainy.

Business_and_leisure

10/10

Exceptional

30 Nov 2025

Ann

The staff at the Peachtree Corner Marriott are some of the friendliest and most helpful that you will find; whoever is hiring is doing a great job of finding nice, competent people! Our room location was wonderful - on the back side of the hotel away from parking lot lights (!!!) and noise. Good selection of items at breakfast. Very pleased with all of our stays here.

Partner

10/10

Exceptional

27 Nov 2025

Roben

Very good and quite

Business Family

10/10

Exceptional

02 Nov 2025

Zakiy

Great staff and clean

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Doris

It was just another hotel stay.

Business_and_leisure Family

2/10

Poor

16 Oct 2025

James

While the staff member I interacted with was polite. I was charged an additional fee for parking my car overnight. This fee was charged even though the Orbitz description clearly stated the price included ALL taxes and FEES. It is unacceptable. To add insult to injury there were at least 60 empty parking spots, the place is not a resort, the place is not in a busy or tourist area, and finally many cars in the lot did not have the required parking permit. If the reservation hadn't been non refundable I would have walked. I don't fly airlines that charge for carry-on bags and I don't stay at hotels that charge for parking

Business Self

8/10

Excellent

07 Oct 2025

Doris

Stay was nice.

Business_and_leisure Family

10/10

Exceptional

05 Oct 2025

Josh

Convenient accommodation with option for a two room suite which was ideal for me and my business partner.

Business

8/10

Excellent

02 Oct 2025

Doris

The staff is very cordial.

Business_and_leisure Family

10/10

Exceptional

29 Sep 2025

Araceli

Tk

Business_and_leisure Family_with_children

10/10

Exceptional

26 Sep 2025

Doris

The staff is super efficient and friendly.

Business_and_leisure Family

6/10

Pleasant

25 Sep 2025

Chester

The property is perfectly fine for a stayover. They host and hostesses are very, very nice. The breakfast is sufficient, but the carpets should be ripped out or deep deep cleaned. Wear slippers or thick socks and you will be fine.

Business

10/10

Exceptional

25 Sep 2025

Joel

staff was really friendly

Leisure

10/10

Exceptional

24 Sep 2025

Doris

The staff was very pleasant and expedient in service request.

Business_and_leisure Family

10/10

Exceptional

23 Sep 2025

Tayshynay

The rooms were clean and pool was nice

Leisure Friends

8/10

Excellent

22 Sep 2025

Doris

Everything was nice.

Business_and_leisure Family

10/10

Exceptional

19 Sep 2025

Carla

Enjoyed the 2 room suite. Extra space was important for the 2 of us.

Leisure Family

10/10

Exceptional

14 Sep 2025

Ashley

Convenient and quiet

Leisure Family

6/10

Pleasant

12 Sep 2025

Doris

My short stay.

We had a little difficulty with the air conditioning in the room, but was able to get a resolution.

Friends_and_family Family

10/10

Exceptional

10 Sep 2025

Nick

Great place to stay and great location.

2/10

Poor

09 Sep 2025

Mercedes

Do not book this hotel if you actually need the accessible room you reserved.

I reserved a two bedroom handicap room. Upon arrival, the room I rederved months in advance was unavailable. In addition, there was no no proper substitute offered, including a one bedroom handicap suite, despite me explaining that my mother needs an accessible bathroom. Then, I was met with the attitude equivalent to, \"Oh well, there is nothing we can do\", despite this being the fault of the property and its management.

I called to the front desk on the second day of our trip and the room I booked still being unavailable.

On the third day, the room I booked was still unavailable. However, my mom got moved to a handicap suite after I explained the bathroom challenges she had suffered the previous days.

The third day moved marked the second to last day of the trip. Essentially, my mom could not enjoy her trip here due to the insufficient response of the property.

Once again, do not book this hotel if you actually need the accessible room you reserved.

Leisure Family

10/10

Exceptional

03 Sep 2025

Andre

Must stay, home away from home

My new go to whenever im in town

Self

10/10

Exceptional

03 Sep 2025

erwin

Muy buen servicio

Business_and_leisure

8/10

Excellent

03 Sep 2025

Nnena

It was nestled in a quiet environment and very peaceful. The rooms were updated but the elevator, rugs and some public areas seemed outdated and needs a touch up. Breakfast was lacking options but generally okay for some guests. There was plenty parking space

Business_and_leisure Partner

8/10

Excellent

02 Sep 2025

Ann

Enjoyed out stay here

Although the hallways were a little dreary (could use new carpeting), the room was very nice: clean and comfortable. Kitchen was in great shape. The AC unit was very loud (as seems to be the case with all hotels), but we were able to adjust the temperature so that the compressor didn't kick in at night. Staff was fabulous - SO friendly and helpful. Really exceptional people. Good breakfast selection and good coffee. We were pleased with our stay and will be back.

Partner

10/10

Exceptional

28 Aug 2025

Nino

very nice

Leisure Family

6/10

Pleasant

23 Aug 2025

Bertram

The pull out bed mattress needs to change immediately, but everything was cool

Leisure Family

8/10

Excellent

31 Jul 2025

Chad

Glass laying around entry door to building.

Business_and_leisure Family

8/10

Excellent

27 Jul 2025

Michael

Baseball

We had a good stay but had to leave a day earlier than planned. The hotel manager on duty was kind to us and waived the additional night.

Partner

2/10

Poor

20 Jul 2025

Daniel

Don’t stay here

This is the worst experience we’ve had at a hotel. Had booked the reservation a month in advance only to be told upon arrival they had overbooked the hotel and no rooms were available. No apology, no assistance in finding another hotel, no help provided.

Business

10/10

Exceptional

20 Jul 2025

Jim

This is an older property. If you are looking for a new updated property, this is not for you. But the room was clean, everything worked well and it was a good value. Parking was convenient to the room.

No hassles. Good Value.

Leisure Self

6/10

Pleasant

09 Jul 2025

SAM

The surrounding looks fine, but in side the room where we stayed got small roaches.

Leisure Pet

6/10

Pleasant

27 Jun 2025

Daniel

Parking Charge For a Paying Hotel Makes Zero Sense

The room itself was fine; clean, comfortable and as advertised. The service was fine until at checkout I was informed of a $12 parking fee that I was not informed about at check-in not to mention as a Marriott Rewards member and all my stays plus being inside a business office park with thousands of empty parking spaces they are charging their guests for parking. I will never stay there again.

Business

4/10

Poor

21 Jun 2025

Kimberly

There were a few issues (key card, food quality, low staffing,

10/10

Exceptional

21 Jun 2025

Yasuyuki

Everything perfect, especially good taste breakfast.
Only one complaint is waffle was sold out everyday when I went to dinning room 30 minutes before closing time

Business Self

6/10

Pleasant

21 Jun 2025

Nichole

Rooms could use a deep cleaning

Business Self

10/10

Exceptional

11 Jun 2025

darcy

Very clean friendly staff.
Great rooms.
Large and clean with all amenities for a \"homelike \"stay.
Frige, stove micro dishwasher . All great . All necesities for cooking and eating.
Very compleete breakfast, hot and cold issues.

Business Partner

10/10

Exceptional

05 Jun 2025

Lui Ho

Good

Business

2/10

Poor

21 May 2025

James

Awful service

They canceled our reservation while on the road with two sick relatives and canceled theirs two I will never do business with them again

Friends_and_family Family

10/10

Exceptional

11 May 2025

Bernadette

The food was not so good. That’s the only complaint that I would have to say I have about this property however, Marcus Shanelle and Jabara were great with their services. The only complaint again that I would say I have is the food that was served for breakfast.

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

zakare

cleanliness

10/10

Exceptional

23 Apr 2025

Juvens

This place was great. I’d stay again.

10/10

Exceptional

22 Apr 2025

Bernadette

There was a gentleman at the front desk at the location at Peachtree corners in Norcross Georgia by the name of Ed he was exceptional had great exceptional customer service he should not go unrecognized

Friends_and_family Family

8/10

Excellent

13 Apr 2025

ERVIN

Property is pretty decent and clean. Although, we had some young kids above us stomping and running around. Once a few people notifying the front desk they piped down until the morning. Free advice, if a person has children book them on the first floor, that way they arent over anyones head.

Business_and_leisure Family

10/10

Exceptional

11 Apr 2025

Riazul Islam

Nice, spacious rooms. Full kitchen. Close to lots of food and shopping options.

Leisure Family_with_children

8/10

Excellent

31 Mar 2025

Stephanie

Great family stay

The hotel was located in a great place and is new-ishly renovated. We had a 2 bedroom suite and used the pull out couch. It didn't come with sheets but Ed hooked us up pretty quickly. All in all a really nice place to stay!

Friends_and_family Family

8/10

Excellent

30 Mar 2025

Linda

We were able to check in a few minutes early (since it was cleaned earlier) and get to our ball game.Thank you.
Cons - coffee maker didn't work, but manager brought us one that worked later. Thank you.
Price is equivalent to what I liked about the property.

Leisure Family