Chrismar Hotel Livingstone

Zambia , Livingstone
LIVINGSTONE, Plot 4035 Sichango Rd, 4035
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50 reviews shown

4/10

Poor

25 Apr 2026

guy

We arrived later in evening. Property was poorly lit. The paths to our room hardly had any lighting. During the night the power kept going out. The next morning,we went to get breakfast before we left for the day. The information in the room says 6:30 am. They wouldn't let me sit in the room. Breakfast wasn't being put out when we left at 7:15 am. Friday, we were gone most of the morning and our room had no clean towels and wasn't cleaned. We had to go and ask. It was questionable if we were going to get hit water. Sometimes we did and sometimes we didn't. Looks like the property is struggling. I hope they get it together, it could be a hidden jewel. However we will be coming again and will choose another place.

Partner

2/10

Poor

04 Jul 2024

margaret

When I made the reservation it was for Livingston MT I have asked for a refund. It is ridiculous that you are in Montana and show a place in Zambia?????

2/10

Poor

21 Nov 2022

Karim

Grand entrance - not much inside. Seats are full of insects.

2/10

Poor

16 Oct 2022

Richard

Originally we were in the wrong room. Whirlpool was broken door didn’t lock. Management kept saying they were not told. No spray for mosquitoes. Nothing fixed during stay. They had food and tables but no restaurant. Definitely not a four star establishment. One towel for a family. This hotel is very close to Safari Park and the African Queen boat ride. It was very convenient to Victoria falls and other attractions. If the hotel had been run properly It would’ve been a truly stunning and uniquely African experience. The wildlife was literally right outside the property fence this could’ve been one of the finest hotels for visiting the falls and seeing the animals

Leisure Family_with_children

8/10

Excellent

25 Apr 2019

Verified traveler

the closeness to the park the cleanliness and the setting around the compound ,

Leisure Family

10/10

Exceptional

29 Dec 2018

Verified traveler

I stayed here before, 2 1/2 years ago. My family joined me this time and it was a great place to be together and as a base for excursions.

Friends_and_family Family

6/10

Pleasant

28 Aug 2018

Jesse

We stayed there two years ago, and decided to stay there a night to revisit some memories. We had the same waitress and bartender as two years ago. That was really nice to see. The place kind of seems to be falling apart. Doesn’t seem like many people stay there or it could’ve been just the timing though. It is such a beautiful place. It just didn’t have the same feel to it as last time.

4/10

Poor

08 Apr 2018

Can't go by the pictures or the stars.

The hotel has not been kept up over time. The public areas and rooms are very dated. The rooms are not very clean and they made little to no effort to avoid insects in the rooms. Our room had gaps around the door where anything smaller than a rat could get in. Our room was infested with ants. Other than breakfast, other meals were at Cattleman's which is a restaurant next door. Food was good but took forever to get it. The hotel said free wifi. That was true, although that is only in the lobby. In addition, after the first two hours, their wifi was not connected to the internet. The only redeeming quality about this hotel were the people. The staff was very nice including the manager. She tried to make it right, but we ended up moving to another hotel.

6/10

Pleasant

31 Dec 2017

Adan

Not walkable, everything is broken, weak internet

They were nice to let us check in early.
The toilet didn’t work, called the front desk, a repair person came to fix it, the next morning and then the next didn’t work again. A guest should not have to deal with.
This place has a bar in the middle of the pool.
They have tried to hard to make it look “African” but it looks like Disney .

4/10

Poor

04 Dec 2017

Tom

The room was boring. the wifi did not reach beyond the reception area, big disappointment.

8/10

Excellent

06 Nov 2017

Steve

Nice hotel. Lovely setting.

Spent 7 days enjoying the area around Victoria Falls and this was a good base. It's near the falls with a national park on the doorstep and not too difficult to get a cab into Livingstone.

8/10

Excellent

16 Jul 2017

Jan Louis

Aging but still good

This hotel is getting a bit rundown but the service and staff are really good.

6/10

Pleasant

06 Jul 2017

Nicole

Far from town

Hotel facilities are nice but it is far from town and expensive/difficult to get taxis. Hotel staff capacity is low. They can only assist one person at a time, causing long wait times, and unwilling to make change (either providing smaller bills or converting currency). Check out was quite a long process. Internet is slow to non-existent when large conferences are at facility.

8/10

Excellent

16 Jan 2017

family

Nice hotel, friendly staff and close to attractio

The food was a let down....every thing was over fried.

4/10

Poor

24 Dec 2016

Verified traveler

Clean hotel. Not that up to date. Breakfast not great, limited options. Pool was green. Hotel staff were slow.

4/10

Poor

19 Aug 2016

Verified traveler

I won't be going at this hotel

Family

6/10

Pleasant

16 Aug 2015

kajilo

You get what you pay for

I didn't want a cheap bed and breakfast so thought a middle of the range hotel would do. Hotel is ok but at £150 a night only has one outdoor restaurant. Breakfast is good though staff should just let the guests get on with it. I got told I was using the wrong plate for my full English breakfast! Wifi is diabolical. A bit extra will get you a superior hotel like the David Livingstone which by the Zambezi itself.

Family

6/10

Pleasant

07 Apr 2015

Verified traveler

Overall nice experience. Very friendly staff, quick to solve any problem. Food was good too and at reasonable prices. The rooms were cleaned on a daily basis but before going to bed it was necessary to make sure there were no dead bugs over it. Also there was a strong smell in the room, as if it was recently fumigated.

4/10

Poor

24 Feb 2015

Verified traveler

could be better

we knew it wasn't the best place in town, but it wouldn't take much to improve. The bed was tiny, made much smaller by the mozzie net, water pressure was terrible, room was hideous, bottled water was expensive and the pool was dirty. It was much more expensive than an equivalent place at home but cheaper than many in Livingstone.

Partner

8/10

Excellent

07 Feb 2015

Verified traveler

Good hotel for good price

Leisure environment. Nice vicinity.

8/10

Excellent

21 Jan 2015

Verified traveler

Good property

Good location midway between town and the falls. Rooms are large. Some rooms are better than others from a location standpoint as some face the back of other units. Although each room has a small patio, there is no furniture on them making them unusable. They also need to supply towels for the pool. The restaurant is quite good and reasonably priced.

Partner

8/10

Excellent

12 Jan 2015

Arthur

Improve on Standards

The stay was good,staff friendly,only the geaser was not switched on and we had to wait to get water heated,and the TV reception on most channels was hazey and not clear.There is a need to improve on the TV entertainment.Noticed rooms and surrounding ares need constant inspection and more efforts to cleaning properly,also bath requirements MUST always be refreshed.

Family

4/10

Poor

04 Sep 2014

delia

Not worth the money - sadly disaapointing

I misconnected on my flight to Livingstone and I ended up stuck in Lusaka, instead of arriving at Livingstone. I called the hotel at 5 p.m., let them know I was stuck in Lusaka and would not arrive until the next day. When I arrived the next day, they told me that I had to pay for the night anyway because they have to be notified 7 days in advance if you are not going to be there as scheduled. To me this is a stipulation meant to take your money. I arrived there at 10:30 on Thursday morning and they told me that I couldn't check in because checkin starts at two and the hotel was full from the night before because they had a lot of guests. I was dumbfounded. After two room switches, I ended up in room which was in front of the pool and right next to the outdoor kitchen. In the morning, I was awoken by staff noisily banging pots and talkiing loudly. My other issue is that they begin to serve breakfast at 7 a.m. I was leaving to go to Chobe National park and I had to leave before 7 a.m. The hotel that I stayed in in another part of africa served breakfast at 6:00 a.m., so everyone who had to leave early was able to eat something before leaving. When I went to the dining room at 6:30 a.m. they told me that nothing would be ready before 7 a.m. and handed me some cereal to eat. When I came into the room on Friday afternoon, it had been cleaned, but there was a dead fly sitting on the side of the bathtub, I was grossed out.

6/10

Pleasant

27 Jul 2014

Jack

It has all the bits but the glue is missing!

This hotel has all the things you expect of a good hotel but for some reason it does not come together as a good hotel. When things don't work when you arrive you wonder what is the quality control like? The staff were friendly and helpful and the activities centre staff were very helpful in getting the adventures sorted.

6/10

Pleasant

16 Jul 2014

Verified traveler

Mixed review

My mother, my sister and I stayed 2 nights at Chrismar hotel. Overall, we liked the hotel decoration, room and the service. Particularly, a staff whose name was Innocent, was very helpful. But we had a problem with one staff there. He called himself a manager for the hotel restaurant and also a driver for the car service. In one morning, he approached us and offered us to arrange a taxi service to go shopping and then go to the airport in the afternoon. He gave us the quote of the price and we agreed to use the car service. When the taxi showed up, I asked him to confirm the price again so I will have cash ready for the driver. The price he told us was much more than the one he told us in the same morning. ( $25 more US dollars) I later found out from the driver that he was getting paid $65 whereas we were told to pay the driver $40.
$40 was already expensive for is but I thought of being a supportive tourist for he local tourism. Once I realized that he tried to cheat on us, I lost trust in the staff at the hotel. One thing is that you can get wrapped off on the street but I didn't expect to be cheated at the hotel.

8/10

Excellent

11 Jun 2014

CCS

Nice hotel

Overall it is very nice hotel and the hotel will arrange for all the airport transfer. Free Wifi in hall and dining area

8/10

Excellent

01 Feb 2014

Verified traveler

A very nice and quiet environment ....

... Sometimes, what you see on the website is not really what you see on arrival. I spent only 2 nights at this hotel, and I was very impressed .... This is a great place (near the city & the falls) for the price you pay. I plan to come back for a longer stay.

8/10

Excellent

18 Jan 2014

Tom

Two nights inn Livingstone

Very comfortable stay with excellent staff, including the breakfast. We did not eat in the restaurant, so do not have any comments about that. Beautiful setting.

8/10

Excellent

27 Dec 2013

Verified traveler

stay was great but traveling back through border countrol each day was a problem

4/10

Poor

26 Dec 2013

Gawshams family

Too expensive for what you get

Moved from a room with a busted tele to a room with a busted air conditioner. The breakfast was extremely disappointing, options were eggs, beef sausages, rice, potatoes and baked beans. The swimming pool is a health hazard with the canopy over the bar leaking water and covered in algae and it cost me almost USD 200 for the night.

4/10

Poor

26 Dec 2013

Verified traveler

Overpriced!

Badly needs a renovation. Pool was very dirty, grass needed to be mowed, ac broke in our room and leaked everywhere, bed sheets were very dirty, meals were expensive and not cooked properly at times, no Internet unless you pay or sit at hotel lobby. It wouldn't have been so bad but for the price of it we definitely expected more. On the positive side, the majority of the hotel staff were quite friendly and nice to talk too.

Partner

6/10

Pleasant

25 Oct 2013

Jan

Not convenient for those who want to spend time in

Too costly to travel/ move between Livingstone and Victoria Falls. No where to go after dark. No entertainment either. Pool was a little dirty and several items broken or poorly repaired at pool area and in rooms. Class this hotel as a three star only standard.

8/10

Excellent

30 Aug 2013

Verified traveler

Extended

Liked the place and extended an additional night.

8/10

Excellent

30 Aug 2013

Steven Fish

Elephants outside the gate

Nice place, reasonably priced for Livingstone. There were occasionally Elephants right outside the gate as the property is adjacent to Mosi-oa-Tunia National Park. A bit out of town so you are stuck with the hotel restaurant unless you want to taxi in.

8/10

Excellent

26 Jul 2013

phil

nice people from robert on down .... we liked it !

10/10

Exceptional

11 Jun 2013

Saara

Wonderful waterfalls and relaxing holiday

The staff was very nice and arranged all kinds of things for people staying there: wifi, taxis and tours and they even let some people sing in the pool - they were very patient with customers - even some people weren´t polite enough to staff. The hotel has a lovely pool area, clean rooms, no bugs. I really recommend it. I had a very nice and relaxing five days. only mosqitoes bothered me outside in the evening, but no harm done.

10/10

Exceptional

02 May 2013

Kathy

Great Location!

The hotel was just what we needed! With the swimming pool just outside our door, restaurant and bar few feet away, it was very lovely in the evenings! Staff very helpful, although the bartenders could have been more friendly. The rooms we're comfortable, breakfast buffet very well organized, filled with delicious food! The food was amazing! Great place for the price! I would go back there again!

8/10

Excellent

04 Apr 2013

Verified traveler

Great Hotel for couples, single people and family

I really enjoyed Chrismar, it was a very quaint, authentic hotel and the staff were very attentive. I would definitely stay there again and i would recommend it to anyone traveling there.

6/10

Pleasant

25 Mar 2013

Amanda

Slightly decaying luxury

We experienced a lovely warm welcome from the staff, who were very attentive, warm and friendly. The hotel has great facilities (poor bar = amazing!) and nice rooms, and while we were there we were pretty much the only guests. However, I'd check every facility in the room as soon as you arrive, while the staff are still showing you the room, as it quickly transpired that our phone didn't work, the shower was pretty awful and we only discovered the spa bath didn't work on our last night there when the manager had already gone home for the night - I'm sure it would have been sorted out quickly if we'd been able to ask sooner, however. If you're staying for more than one night I also consider organising other places for dinner (depends on your personal taste in food though I guess!)

Partner

8/10

Excellent

20 Jan 2013

Andy

Mosi ou Tonya

Everybody who worked we came in contact with were very helpful, very kind and always available. They helped us with booking daily trips and even made calls for us. At one point we had a problem with a cruise where the attendant would not take a credit card unless a cash transfer was performed. The people at Chrismar stepped in and arranged for everything so we could continue on the cruise on the Zambezi River.
The rooms and grounds are very nice.

2/10

Poor

11 Aug 2010

Laura

Avoid this hotel

The hotel tries to be helpful but it has many problems. Decor is horrible, there were bed bugs, food is poor and location is very poor..not close to anything.

Partner

6/10

Pleasant

09 Jul 2025

Rigmor

Vennlig men sen eller manglende service (f.eks kunne ikke skifte lyspære på lampe for å gi lys på badet)

Friends_and_family Friends

8/10

Excellent

19 Feb 2015

Jesper

Ett stenkast från Viktoriafallet

Mysigt och trevligt bungalowhotell som fyller alla behov till ett rimligt pris. Bra frukost med middag kan med fördel ätas på något av ställena vid zambesifloden.

6/10

Pleasant

04 May 2014

Verified traveler

별로임

공식 체크인 시간인 오후 2시가 훌쩍 넘어 3시 30분이되었는데도 청소가 안 끝났으니 마냥 기다리라고함. 수영장 관리 전혀 안되고 있고, 모기가 너무 많은데 방역 생각 없음.

Family

8/10

Excellent

29 Apr 2014

Jens

Sehr gutes Hotel mit afrikanischem Flair

Wir haben uns in diesem Hotel sehr wohl gefühlt. Das Personal war ausgesprochen freundlich und aufmerksam und hat auf unsere Wünschen prompt und sehr flexibel reagiert

4/10

Poor

28 Apr 2014

Verified traveler

一見、素敵に見えましたが・・・

プールを囲む形で建てられた茅葺屋根のロッジ、一見素敵な雰囲気でした。

・・・が、エキストラベッドをあらかじめリクエストしていたのに、何回催促しても入れてくれず、しかも内線電話が故障中のため、何度もフロントまで足を運ばねばならず。
挙句に入れてもらったベッドに蚤かダニかがいたのでしょう。そのベッドを使った家族は体中何か所も刺されてしまいました。

夕食に利用したレストランも、ウェイトレスが注文を取りに来てもトンチンカンな返事ばかり。
これも結局、厨房まで行って直にコックさんに注文しましたが、彼女が「今日はない」と言ったメニューが普通に目の前で作られていたり、やっと注文が通ったと思っても食事が出てくるまで2時間近く待たされたり・・・。

他にもいくつも近隣にホテルはあるようなので、あえてここである必要は全然感じられませんでした。

6/10

Pleasant

21 Jan 2014

Turist

Godt hotell i åpne omgivelser

Hotellet har fin beliggenhet og består av små hus med 2-4 rom i rekke. Hyggelige rom og fine åpne fellesomåder både inne og i hageområde. Maten er OK men vi valgte likevel å besøke andre hotell for bedre meny/kvalitet.

Stort svømmebasseng som vi benyttet, men skulle ønsket oss renere vann.

Lett å kjøre både til sentrum og Victoriafallene. Hotellet tilbyr også organiserte turer.

Totalvurdering sammenholdt med pris: anbefales

6/10

Pleasant

08 Jan 2014

Verified traveler

Bra medelklass lodge

Inget exklusivt, men vi trivdes. Intill safari park och bra service.

Partner

4/10

Poor

29 Dec 2013

Gerlinde & Rudi

Betonburg mit Strohdach

Für diesen Preis ist die Lage im Busch ohne besondere Natur, z.B. am Fluss gelegen oder schöne Bäume schon etwas enttäuschend. Die weitläufige Bungalow- Anlage ist grundsätzlich ok, die Zimmer sind spartanisch eingerichtet, der Whirlpool war nicht betriebsbereit. Der Service im Restaurant war schlechter als in der kleinsten Busch- Lodge. Der Pool mit einer kitschigen Asterix- Steinzeitbar in der Mitte ist sehr groß.
Alles in allem hat die Hütte \"Ostblockflair\", aber man kann es dort schon aushalten.
Das Positive wa die Bemühung der (meisst nicht anwesenden) Hotelmanagerin und vor allem der Hausgehilfen !
Nachdem wir so gegen 60.000 km durch Afrika gereist sind und viele außergewöhnliche Unterkünfte erlebt haben,
meinen wir, das das Preis/ Leistungsverhältnis in Livingston- dem Kitzbühel Zambias- schon anders sein sollte !

4/10

Poor

08 Nov 2013

Ane

Elendig service

Flott rom og spesielt stort og fint bad, men desverre var service og kvalitet på mat dårlig i forhold til prisnivå. Mange av de ansatte var fortsatt uner opplæring eller svært lite motivert til å gjøre det de var ansatt til og den verste opplevelsen var fra ledelsen som forsøkte ved flere runder å gi meg regning på utgifter jeg allerede hadde betalt (frokost betalt gjennom hotels.com). Svært uprofosjonell håndtering av kunder som ikke kommer på konferanse betalt av NGO eller government. Private gjester bør finne et annet sted, her får du ikke service etter pris på noe nivå (2 dager uten nye håndkær, 2 dager uten internet, en av 8 dager med håndkle ved svømmebasseng, feil mat til overpris osv).