Diamond Resort

Thailand , Krabi
KRABI, 242 Moo 5 Tsaithai
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50 reviews shown

10/10

Exceptional

14 Apr 2026

William

People were super friendly

10/10

Exceptional

06 Apr 2026

Lazaro

The staff is very friendly and helpfull all the way to the entry guard.

8/10

Excellent

23 Mar 2026

Harvey

Used this hotel as a stop off before our flight home. Perfect for that. Clean and modern with good dining options

6/10

Pleasant

01 Mar 2026

Adele

Room was fine although don’t see the point of a kitchen if you don’t provide equipment and utensils. Pool area is just awful. Cramped, lack of sun loungers and permanently in the shade.

Partner

8/10

Excellent

24 Dec 2025

Michael

The staff was very helpful. Breakfast buffet could use some work. Not much of a selection

Partner

10/10

Exceptional

04 Nov 2025

Laura

Excellent facilities

4/10

Poor

30 May 2025

Robert

Construction all around the facility. Heavy trucks coming and going on the dangerous narrow road all day long. No good restaurant choices nearby. Tiny balcony. No Thai themed art or photos. Finished the stay with the front desk saying a hand towel was missing. It wasn’t! Bad experience… will not go back….

Leisure Partner

6/10

Pleasant

04 Mar 2025

Carlos

Rooms are very small, the design of the floor plan is very bad.

10/10

Exceptional

28 Feb 2025

Michael

Great staff

Leisure Friends

10/10

Exceptional

25 Feb 2025

Paul

Ton was a joy to work with and he scheduled a tour with Elephants, going on a boat to see the islands (and kayak) and we took his tour of the old town.

Leisure Family

10/10

Exceptional

28 Dec 2024

Shelley

Clean, modern and lovely hotel. Hotel transport to bang Tao beach which was great.

Leisure

10/10

Exceptional

28 Oct 2024

Nice room with good breakfast, free shuttle to beach and shopping area

Leisure Family

10/10

Exceptional

28 Sep 2024

Stephen

Clean, good facilities

Leisure Self

10/10

Exceptional

22 Sep 2024

Rose

Staff are amazing

Business_and_leisure Friends

2/10

Poor

10 Aug 2024

ALI

Very bad experience and I do not recommend it at all

Leisure Family_with_children

10/10

Exceptional

01 Aug 2024

Benjamin

Very nice hotel and staff were great

Leisure Partner

10/10

Exceptional

28 Jul 2024

MELVIN

Me and my family really enjoyed the hospitality we received from the time we checked in. Great food at the restaurant, maids services were excellent.

Diamond Resort was excellent attending to any needs you requested with a smile. I highly recommend future travelers to check out Diamond Resort.

Leisure Family

6/10

Pleasant

14 Jul 2024

Verified traveler

The hotel is situated on a narrow road with no pavements but theres not really anywhere within walking distance anyway. There is however a really good spa, Mona, just 1 min walk along the same side of the road as the hotel if you turn left as you come out the hotel. The 2 hour massage I had here was amazing, pressure just right, so relaxing. Would recommend the restaurant within the hotel, Infuse, we had breakfast and dinner and it was really tasty. The room was very small for 3 of us and we were asked wait 15mins on checkin while they made up the sofabed despite me contacting them beforehand to let them know this would be required. Were also asked to wait 5mins on checkout while they checked the room for any damage/loss. We were charged 500thb for an umbrella (£10gbp) which is extortionate!! Not happy with that. They must have hundreds of these things go missing every year and there is no way the cost to replace is that high. Overall it was just about passable for 3 cramped nights. The pool was great but I wouldnt return as we like to walk and explore. The shuttle was good but the night market at boat avenue was not as good as the one in ao nang (krabi).

Leisure Family

10/10

Exceptional

11 Jul 2024

Verified traveler

Excellent place . Gréât breakfast. Gréât staff. Gréât location . Quiet location far from the noise . Close to the beach

Self

10/10

Exceptional

08 Jul 2024

Yudelka Maria

Excellent love the people and clean environment loved. Staff was extremely helpful and kind. Place was really clean

Leisure Friends

10/10

Exceptional

05 Jul 2024

Janielle Dianne

Modern and lovely resort. The room was clean and had a great view of the pool. We were even given a small surprise upon check in as we were celebrating an occasion. The staff were all friendly and accommodating. They offered free shuttle services to the boat avenue and the beach.
They had laundry services but only did them by piece, as we are backpackers we had a lot of laundry to do but they kindly suggested where we would find a service nearby. The area is quiet and a only a 15 min walk to boat avenue in case you had missed the shuttle. Loved that they had floating beds for the pool.

Partner

10/10

Exceptional

27 Jun 2024

Janielle Dianne

Modern and lovely resort in Phuket. The room was clean and had a great view of the pool. We were even given a small surprise upon check in as we were celebrating an occasion. The staff were all friendly and accommodating. They offered free shuttle services to the boat avenue and the beach.
They had laundry services but only did them by piece, as we are backpackers we had a lot of laundry to do but they kindly suggested where we would find a service nearby. The area is quiet and a only a 15 min walk to boat avenue in case you had missed the shuttle. Loved that they had floating beds for the pool.

Partner

10/10

Exceptional

10 Jun 2024

Brandon Albert

Clean and spacious rooms. About a 5min tuktuk ride away from the bustling Boat Avenue. Staff are courteous.

Leisure Self

10/10

Exceptional

31 May 2024

Aurelio

Property was not close to the area where we stayed the most. However, it was calm, safe, comfortable ,and with a nice restaurant. We took taxis for transportation and in this way we could know more of local culture. All in all, it was a very nice option for us.

Leisure Family

8/10

Excellent

08 May 2024

Kevin

Too far away from shopping and dining .

Leisure Family

8/10

Excellent

17 Apr 2024

Nicholas

Gorgeous hotel

Amazingly beautiful hotel! My only critique was that the bed was very firm and not very comfortable. That is personal preference though and other than that it was perfect.

Partner

10/10

Exceptional

28 Mar 2024

Milledge

Very nice for a family vacation

Business_and_leisure

10/10

Exceptional

03 Feb 2024

Bradford

Great “business” hotel. No one bothers you. Quiet. If you want to lay low in a perfect area in Laguna near Ban Tao beach this is your place.

6/10

Pleasant

08 Jan 2024

Irina

Outdated! Poor communication. Bad breakfast.

Leisure Family

10/10

Exceptional

31 Dec 2023

Lori

Modern, spacious and clean room

Friendly and courteous staff. Front desk will arrange for a car service for points of interest. Nice, peaceful pool area. Property seems safe however there are not many restaurants or shops nearby. The location does not seem walkable.

Friends_and_family Family

10/10

Exceptional

20 Nov 2023

Josh

Great rooms and neat pool.

They also have a sauna which was an unexpected bonus.

The staff at the front desk and restaurant were great!

Leisure Self

10/10

Exceptional

30 Oct 2023

Meng Chuan

Its happened to my room aircon compressor was noisy intermittently when high speed fan cut in, we reluctant to change room as just a short stay anyway. Overall it's nice environment and with new furnishings resort.

Leisure Friends

10/10

Exceptional

13 Oct 2023

Butch

Awesome hotel...pool and breakfast were great...so glad they had a shuttle that goes to the beach and grocery store every hour. We would definitely stay there again.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2023

Verified traveler

Good location with free shuttle to beach and boat avenue. Good breakfast included.

Kindly allowed us an early check in after a long flight.

Property is well kept. Towels replaced daily and bottled water.

Kind and hospitable staff

Leisure Family

10/10

Exceptional

22 Jun 2023

Stephen

Always clean, efficient staff

10/10

Exceptional

30 Apr 2023

Kiran

Lovely hotel and staff very helpful and friendly

Leisure Friends

10/10

Exceptional

14 Apr 2023

Navarat

Everything good accept a little bit noise

Leisure Family

10/10

Exceptional

24 Feb 2023

Dale

Great staff

8/10

Excellent

14 Jan 2023

Kevin

Room was a bit musty smelling, had to buy an air freshioner. Otherwise all good especially front desk and the fantasic restaurant.

Leisure Partner

8/10

Excellent

21 Dec 2022

Mark

Good value in Bang Tao

Diamond Resort is a good value place to stay in Bang Tao. It's clean and comfortable, serves a decent breakfast and the pool is nice. We went for the grand two bedroom apartment, which was plenty big enough for a family with a small child/children. Don't go for the pool two bedroom, it's much smaller and darker overall.

Friends_and_family Family

8/10

Excellent

12 Dec 2022

Daniel James harrison

Nice large complex, family orientated, beautiful fresh clean rooms a very safe complex, bang tao beach only a 15 minute walk or free shuttle provided by hotel to the beach or local shopping area boat avenue, local restaurants nearby within walking good i enjoyed the green leaf across the road seafood restaurant thai cuisine. Didn't eat at the hotels restaurant more european feel with a few Thai options overall great experience

Leisure Self

10/10

Exceptional

12 Nov 2022

Brian

Great staff. Very friendly

Leisure Friends

10/10

Exceptional

08 Nov 2022

Dean

I want to Hank the Staff at Diamond because they work so hard to meet every guest satisfied. My room was kept & tidy daily and when I need something early in the morning the facility comes and assist. The ride shuttle to town made it more convenient which is like 10 drive and or 25 min walk and similar to the beach. The location is very quiet. Once again thank you Diamond for making my stay in Phuket a wonderful one. Dean USA

Leisure Self

8/10

Excellent

04 Jan 2021

mike

Great place big pool . Great restaurant and staff.

Self

10/10

Exceptional

04 Jan 2021

John

HIDDEN DIAMOND

Stayed here for 3 days and one word comes to mind.WOW... Felt like bei g in Bali even thiugh we live in Thailand and only 20 min away from our house..The owner Jo was a great guy and nothing was to much from him or his staff..The hotel itself is perfect in all aspects and an absolute pleasure to stay at..Infuse which is the restaurant at the property is excellent , but venture out 5 min and there's a plethora of restaurants to tantalize any palate..l cannot say enough for this beautiful resort and only way to find out is go yourself..You will be very impressed..Also Jo is around most times,take a few minutes and chat with him..Big part of the appeal of the property..

Partner

6/10

Pleasant

28 Jan 2020

Floor is dusty when we move in, had to call operator to do deep cleaning.The cleaning team did a good job to keep the floor sparkling clean. The 2nd day was quite unpleasant as there is no water supply in the morning and water supply only return around 10am.Breakfast choice is quite limited and they should cover the food as i can see flies landing on the food.

Leisure Family

8/10

Excellent

04 Jan 2020

Rhonda

Convenient location and very nice rooms

Very new property so everything is in excellent condition. Rooms are comfortable albeit somewhat cramped due to the layout. There is a sliding door between the bedroom and sitting area that, while offering privacy, limits ability to navigate around the bedframe without running into it. Well stocked mini kitchen with toaster, kettle, 2 burner hotplate.

Convenient shuttle bus available to Bangtao beach and Boat avenue. Approx 10 min walk to the beach should one choose to do so however note that the road is narrow and quite busy. The entrance from the road to this section of the beach is not particularly attractive however, if you can ignore the pigsty (yes, with pigs) the beach is beautiful once you are on it.

Staff are wonderful and multilingual. I forgot an item in the room, went back the following day and spoke to K. Tee (rooms division manager) who promptly has his staff locate it.
Would stay here again.

Self

8/10

Excellent

02 Jan 2020

Douglas

Great service and comfortable place to be!

We had a great stay at Diamond Resort. We did however have an issue with a smell coming from our bathroom. We asked to be moved on New Years Eve and the hotel was able to accommodate that. Their service and handling of our issue was notable. We very much enjoyed our stay here.

Friends_and_family Family

8/10

Excellent

31 Dec 2019

Verified traveler

Staff were very helpful,rooms were ok, doors were a bit noisy when closing

Leisure Family_with_children

6/10

Pleasant

30 Dec 2019

Lena

Tiny rooms and place not sound proof

The rooms were so small. not easy to walk around the bed. The veranda is very small. The place is not sound proof do every time someone closes the door It makes a loud bang, can hear people talking outside.

Friends_and_family Family