Highbank Hotel

2/10

Poor

10 Mar 2026

Russell

The ground floor was infested with fleas the pictures are not from anytime recent its shockingly bad.

Business

2/10

Poor

09 Mar 2026

Errol

6 rooms booked all rooms were not habitable, only two rooms were actually used only because no hotels in Leeds were available. My other guests refused to stay. This is not a hotel at best it is a hostel or for asylum seekers. Owner refused to resolve my complaints and I have raised a dispute with my credit card company.

Business

8/10

Excellent

01 Mar 2026

Anne

The hotel was clean and the staff were excellent.

Self

8/10

Excellent

17 Jan 2026

Simon

Did the job !

2/10

Poor

05 Dec 2025

Paul

Mattress was so ubcomfotable and guests fighting in hallway.noisy guests and shower leaked all over floor . Glove put over smoke alarm by previous guest so was room cleaned correclty

Friends_and_family Family

4/10

Poor

30 Nov 2025

Richard

Dangerous tiles in bathroom could cut feet
Room nit clean

8/10

Excellent

28 Nov 2025

Audrey

Welcoming staff, big clean room. Good value for money - no breakfast. I am not from Leeds and travel there on business. The cab driver who drove me from the train station did not sound impressed when I told him I was staying at the High Bank Hotel. However, his tone and opinion improved when he dropped me off. He said he was very impressed at how well the property looked with its modern renovations and he noted that it was well lit. I told him I always stay here on business trips. Shops, restaurants, supermarkets and takeaway shops are 10 minutes walk down the hill. Bus stop outside the hotel. If walking, to reach the hotel entrance, you walk a short distance up a very steep incline. I have not seen any accessible adjustments in place and there are wide steps leading to the hotel entrance.

Business Self

4/10

Poor

21 Nov 2025

Richard

No tv
Moved another room no heating

6/10

Pleasant

15 Nov 2025

Jonathan

Room was pretty clean though some dirt beneath the window

Self

4/10

Poor

08 Nov 2025

Dermot

Despite pre-paying on hotels.com the receptionist still needed my bankcard to 'check me in' - having already taken a photocopy of my id

Woken up just after 8am by the fire alarm. I was heading to fire exit when it was switched off - it then went off 3 more times over the next 20 mins. I decided to check out early because of this. Reception said it was caused by someone having a shower!

Self

4/10

Poor

26 Oct 2025

Jessica

Nothing seems to work in the hotel. The wardrobe was coming off its hinges, the shower was stuck on a scalding hot setting and when I told the staff they might want to put up an out of order sign on it to avoid guests getting burned, nothing was done while I was there. Even the batteries in the TV remote were dead! I wouldn't recommend.

Leisure Self

8/10

Excellent

22 Oct 2025

Audrey

Appropriate pricing for what is offered. Older property. Double room was a good size with usual complimentary products included. No breakfast facilities. The iron I requested was promptly delivered to my room. Very dusty TV and electric fire on the wall. Friendly staff (Varun). Quite a steep hill to access the property. Broad, windy paved steps to the hotel entrance. Unsure of accessibility options outside and inside the property. The overall property met my needs and will book to stay here again.

Business Self

2/10

Poor

28 Sep 2025

david

Absolutely appalling hotel. Rooms were too cold to sleep, no extra blankets available. Beds are metal frame, squeak & rattle at every movement. Toiletries were the smallest bottles I've ever seen. No breakfast available at all. Stench of weed being smoked in hallways despite no smoking on premises. Perhaps only refers to tobacco. Staff rude. Tiny shower. Definately the worst hotel I have been to in my life.

Leisure Friends

6/10

Pleasant

25 Sep 2025

Philip

No breakfast

Business_and_leisure

2/10

Poor

22 Sep 2025

Marco

The window blinds were broken. Some of the slats were missing. I was at ground floor; people could see me in bed.
Shower kept alternating between scorching and freezing.
The only light switch was next to the entrance door - no light control by the bed.
In the communal area, there was mouldy food that had been there for a long time, by the look of it.

Leisure Self

8/10

Excellent

15 Sep 2025

Tom

Friendly staff and adequate accommodation, reasonably priced

10/10

Exceptional

14 Sep 2025

Roger

Does the job

Decent location and good quality room.

Friends_and_family Friends

6/10

Pleasant

09 Sep 2025

Emuobome

I like that it was quiet and peaceful and it was afordable

4/10

Poor

26 Aug 2025

George

Window did not lock
Bathroom was stinking of cigarette smoke
Corridor smelled damp
Bed was not sturdy
Shower did not work
Holes in floor underneath carpet

Leisure Family

4/10

Poor

14 Aug 2025

Verified traveler

As sson as we pulled onto the drive, the highbank hotel looked really unkept. The room we booked we found was right at the top of the hotel up quite a lot of steep stairs. The room itself was fairly clean but the bedding had dirty marks on it. We had originally booked for 2 nights, but left after 1.

Partner

6/10

Pleasant

11 Aug 2025

Beth

It had not been made clear that I’d need photo ID in order to check in. The bed was very squeaky (metal frame) and there was a strong smell of damp coming from the shower room because the extractor didn’t work. Otherwise, the staff were extremely pleasant and it was a very quiet place to stay.

Leisure Self

2/10

Poor

03 Aug 2025

Sam

No hot water
Room grim
Blinds don’t work

Business

2/10

Poor

02 Aug 2025

Ryan

I have never felt less safe in my life and I'm 6\"1 180lbs Male who does Thai boxing. The C word is spray painted in big letters on the carpark wall, broken wooden crates on the carpark, a lamppost completely pulled out of the ground. The guy checking me in was actually a really nice guy but needed to scan my licence and credit card which I've never had to do for a hotel in my life. I mean this with the greatest of respect to homeless people but This does feel more like somewhere to help people get off the streets for the night. 1 toilet and 1 shower between 5 -10 seperate rooms is wild - this is the \"shared bathroom\" I didn't even stay the night and left after 30mins as a group of guys who were talking like they regularly stay there were staring and pointing at my car. Lesson learned anything under £80 per night in Leeds is a risk. I have not been refunded for the room either

Leisure Self

6/10

Pleasant

29 Jul 2025

susan

Stayed 2 nights in single room with shared bathroom. Very basic but sufficient room for my needs.Shared bathroom close to my room. Shower very hot and couldn't seem to reduce the temperature.
Main issue was check in ...they wanted photo ID proof. This wasn't mentioned in check procedure, luckily l had an ID badge through work but a couple checking in at same time didn't and we're told it policy that they couldn't stay without Photo ID ...not sure if they got a refund .. probably not

Leisure Self

6/10

Pleasant

20 Jul 2025

JOHN

Difficult to find by walking

Business_and_leisure Self

2/10

Poor

17 Jul 2025

Ben

Bearing in mind we'd travelled 6 hours and booked last minute to meet up with friends in the area as we weren't sure when we'd be arriving so I didn't actually get chance to review the property.
We paid £70 for a double room about 10 minutes out from Leeds city centre which seemed decent enough.

Upon arrival the bottom of the entrance looked fancy but from there it unfortunately just went downhill.
It looks as though once you're in the car park the hotel is still under construction.
There's the word \"c**t\" written on the wall in big letters which they could've painted over!!!
Then going to the entrance we weren't actually sure if it was the reception as there was some wired hanging down and no obvious signs it was in fact the main entrance - as I say it looks like it's still under construction.

The reception itself was fine, no issues there but some interesting \"rules\" such as no make up or food stains on the towels as they'll charge you for this.
First time I've come across this.

Outside our room the carpets looked dirty but this may have been the colour of them, hard to say.
Room was pretty decent overall.
Unfortunately our pillow had a cigarette burn on it which we were surprised wasn't chucked out and replaced but anyway not a huge issue.
Also the dresser was dirty under the glass which again not a huge issue but I've been in £35 motorway hotels which allow dogs in the rooms which were cleaner overall.

For the price I expected a little more care in the hotel...

Leisure Partner

4/10

Poor

16 Jul 2025

Stella

It looked more like a motel than a hotel, poor standards

Leisure Friends

4/10

Poor

10 Jul 2025

Darrin

Rooms as says on the tin

Was a quick last minute stay unplanned cheap !! Room was in need. Of a deep clean was sneezing from the dust was thick on top of wardrobe and skirting boards carpet was in need of deep cleaning smelt like leak & damp moved bed hadn’t been hovered. ! Bed was to small for my 6’4 self bathroom needed deep cleaning also damp around windows and tiles mould was told charging option available as never had plug 🔌 with me just cable had to move room around so could work on phone while charging from tv at other side of room if done a heat test that bed would of been full of bugs. Staff where very nice tho

Self

2/10

Poor

08 Jul 2025

Steve

Very poor..

10/10

Exceptional

29 Jun 2025

Leigh

I had a bike with me and they kindly ket me leave inside the hotel. Just found the water in the shower very hot

Leisure Self

2/10

Poor

27 Jun 2025

Heather

No curtains so let all the light in through paper this. Blinds, half of which were broken so privacy was not possible. Bathroom was clean enough but bin was covered in crap at the bottom.

Leisure Self

8/10

Excellent

21 Jun 2025

Michael

Room was clean. Facilities adequate. Tea /coffee kettle provided. Kettle too biv for tap. 2 night stay but room was not cleaned. Hotel as advertised by the name situated in its own grounds driveway is a steep gradient. Bannister for steps from driveway to front patio worse than useless and in serious need of repair. DISABLED ACCESS NON-EXISTENT. Price was very reasonable hence the 4 stars.

Leisure Friends

6/10

Pleasant

21 Jun 2025

Andrew

Basic to poor condition, squeaky soft bed, broken TV.
Limited facilities within immediate vicinity of hotel.

Business

10/10

Exceptional

09 Jun 2025

Mr G P

Great location

Great location opposite a lovely park and with view of city in distance.
Plenty of parking.
Friendly staff.
Place needed a bit of TLC - litter in car park, broken mirror and shower wasn’t brilliant.

Partner

4/10

Poor

26 May 2025

Emma

Awful

Awful hotel. At check in the lady at reception demanded photo ID. We had none & almost didnt get our room. We had the reciept & proof of payment but this was not enough. Looked through photos & found one of my old passport. This still wasnt good enough & had to produce my card details. We dont carry cards so managed to find full details on the banks app. Didn't feel comfortable giving the details & didnt see why she needed it as i had payed with another card. I had asked for the manager & spoke to him on the phone but he still hadnt appeared by the time we got into the room 45 minutes later. Fuming by this time. Room was no better & the whole hotel was tatty to say the least. Thred bare carpets on the way up to the room & a broken drawer left in the corner of the room, couldnt find a remote for the TV & the batroom was tiny. Very disappointed

Partner

4/10

Poor

22 May 2025

Ari

Dirty carpets; trash lying around the property.

Business

4/10

Poor

09 May 2025

Stephen

A Room in a big house

On arrival the parking area was full of litter . On entry to a big house I checked in which was fine . Made my way up 3 steep set of stairs to a small attic room . Supposed to be a delux single room . Nothing delux about it bar it had an ensuite shower and toilet which had turning space only . Very small , no use for larger people . Other rooms are shared toilets . Dirty carpets on the stairs as it is a free gravel carpark which needs work done , as in tarred. Single metal frame bed ok but not suitable for a hotel bed . The room was very small and needed a proper clean . Dust and hairs at boxing in at the side of the bed. Sheets need boil clean as had marks on them . Only booked 2 nights as I was working Nightshift . This is only a room in a big house that calls itself a hotel which it is not. It has potential but the owners need to spend money on it . Not for me I am afraid so I won’t be back .

Business

8/10

Excellent

08 May 2025

julie

Good for room only

It was good enough as long as you don't want breakfast as they had the area too do it but didn't, so if you're just after a room only its not bad, i would recommend going with an ensuit bathroom though as the shared facilities wasn't up to standard but mine was clean and had what i needed for an overnight stay

Business

6/10

Pleasant

20 Apr 2025

Verified traveler

It'll be good when it's finished!

Well, outside was a building site! You can tell it was once quite swish! The old gardens are lovely.
The outside of the building has recently been refurbished as has the floor in the entrance hall. After that everything needs attention. I'm guessing it's \" work in progress?\"
The receptionist was very polite and showed us to our room up in the top floor. The view over Leeds was amazing.
The bed was comfortable and clean.

Partner

6/10

Pleasant

15 Mar 2025

charles

Interesting older building reminded us of college fraternity or sorority house
Probably wont stay here again

Leisure

4/10

Poor

12 Mar 2025

Verified traveler

Would not recommend

Outside of the hotel is very scruffy with litter dumped in car park and the outside seating area has broken paving. Whilst this a budget hotel and I didn’t have high expectations, first impression was poor. Receptionist very pleasant and helpful when TV not working. Room was fairly clean but decoration tired and broken window blinds behind curtains. Public areas had marked carpets and it all felt very

Business

4/10

Poor

09 Mar 2025

Kelly

The hotel signage is hidden by the bush the way we came so missed the turning in. Kurb appeal was shocking. Broken swing chair in what's meant to be a garden. Rubbish everywhere. Broken and missing patio stones. Carpets all round the property were dirty and unsafe. On our floor they were different shades of grey, not matching or tacked down properly. Stairway going up to our room were dirty, handrails and wall edging Long black hair in our bed. Disgusting. Checking out. See clean towels and sheets on floor for next guests.
Not worth the price. Stayed in better places cheaper and breakfast is included. Having used one of the toilets when we arrived the pullie in there is dirty to a point. Needs washing. Signage inside the place that meant to be a 'hotel' is paper stuck on the walls, umm ok. Room was lovely but few things broken, caps missing and roasting hot, yet radiator wasn't on ever. Sharp edged bedside table inches away from the bed. One cup to share. We had to ask for another.
Massive fixing and finishing job day needed for this to ever be a good place to stay.

Leisure Friends

8/10

Excellent

07 Mar 2025

Steven

Ive stayed here a few times ideal for a contractor

6/10

Pleasant

26 Feb 2025

Steven

Cheap and cheerful odesl for a contractor

2/10

Poor

07 Feb 2025

Victoria

Freezingroom

When we arrived we was met with empty reception. Eventually someone cametp help

We then got shown to our room. Theroom was somewhat clean but msrks everywhere, and cold.

We asked for the heating to be turned kn while we attended a funeral when we returned a few hours later the room was freezing cold.

We asked for the heating again or extra blankets. The room remained freezing to the point we moved the matress near the radiator.

Friends_and_family Family

2/10

Poor

08 Jan 2025

Hwee

The price is cheap, but this is the worst hotel I have ever stayed in. The bed sheets were unclean and had hair on them. A coffee sachet had been opened and left in the bowl, and the toilet smelled bad. Additionally, their terms and conditions require photocopying your ID and credit card, which I have never encountered before. I will never stay at this hotel again—I personally don’t think this place should even be considered a hotel.

Business Self

8/10

Excellent

26 Dec 2024

Ruth

Good

Room was spacious and warm, the bed was comfy, the only thing was the toilet was wonky and towels were really small

Friends_and_family Friends

4/10

Poor

17 Dec 2024

Pamela

Cigarette butt hotel

Have filled what was requested, but missed out the entrance was horrible, lots of rubbish around the car park, and so many cigarette butts everywhere , even rammed in a whole at the top of handle ( do have photos) and the room and bathroom housekeeping poor , plus broken drawer, night manager was helpful and got fresh bedding/ quilt were both disgusting and not clean, and food marks on the carpets raised so the room I do not believe had been cleaned ! Tiles and flooring also need a good clean.

Friends_and_family Family

4/10

Poor

11 Dec 2024

Verified traveler

bad

scruffy, overgrown exterior. old construction materials left in the car park, random furniture dumped outside. horrible, tacky white and grey dated interior. carpet coming up in the corridor which is easy to trip on. hairs and yellow stains on the bed, no heating or hot water in the morning it was freezing.

Partner

6/10

Pleasant

06 Dec 2024

Verified traveler

Friendly but basic

Friendly staff. Bed not ideal and right next to a radiator which was a health and safety issue. Duvet was barely large enough to cover and pillows very thin. The shower was small but nicely done. The extractor fan was dirty and towels were clean but stained. The aerial cable for the tv was broken.

Business

2/10

Poor

06 Dec 2024

Peter

Worst hotel I have ever stayed at

Absolutely ridiculous this place. Shower wasn't working, filthy, just a really odd place.

10/10

Exceptional

20 Nov 2024

Stephen

If your after somewhere to get your head down for the night and nothing more than that then this place is ok.

Leisure Partner

2/10

Poor

25 Oct 2024

Clinton

Needs repairs

The room had damp on the ceiling, bath plus broken no sink plug, blinds broken and plug socket broken.

Business Partner

2/10

Poor

23 Oct 2024

Robert

(Example Towels with holes)
Not will waste my time

Business

10/10

Exceptional

10 Oct 2024

Ruth

Was very clean and comfortable.

Partner

2/10

Poor

29 Sep 2024

Rebecca

I didnt stay. I checked in, went to my room, it smelled very strongly of air fresheners, the bed was horrible, no bedside lamps, water in the bottom of the shower where it was not draining. I didnt feel safe, the car park was like a building site. So i booked somewhere else and left.

10/10

Exceptional

22 Sep 2024

Martin

Basic but clean and tidy, friendly staff and easy check in. Would definitely recommend and use again.

Leisure Friends

6/10

Pleasant

19 Sep 2024

Stephen

Cheap and cheerful. No wifi for the room I stayed in. Staff said it was down but wifi picked up in other areas of the hotel

Leisure Self

2/10

Poor

19 Sep 2024

Stephen

It’s the worst hotel I’ve ever stayed at, I booked 2 single rooms for me and a friend, he left at 4 am but unfortunately I had to stay longer in time to be able to drive.

Business_and_leisure Friends

8/10

Excellent

05 Aug 2024

Stephen

Quite, and clean

It was clean, quiet and the staff were friendly and helpful.

Business

2/10

Poor

27 Jul 2024

Matthew

Building generally needs refurbishment.
Sheets had mould stains on them.

Leisure Self

6/10

Pleasant

26 Jul 2024

Evelyn

Improving but still a way to go

Decor and condition of the room was a lot better than last time and great the little toiletries etc. But to have a Tea/coffee tray with 1 kettle unable to be switched on at the wall because it was behind the immovable wardrobe and another that didn't seem to fit the charging plate that was plugged in next to the bed... Would also help to have a means of getting drinking water either bottled and available to purchase or option for a carafe of tap water. Always had to remember to get some while I was out.

Self

8/10

Excellent

26 Jul 2024

Edward

Fine

4/10

Poor

13 Jul 2024

Scott

The room I stayed in was not in the best condition it requires some work doing to it

Leisure Self

4/10

Poor

06 Jul 2024

JOHN

It was run down,but it is being renovated at the moment.I feel sure once all renovations are completed,it will come into its own!

Business_and_leisure Self

4/10

Poor

04 Jul 2024

Ethan

Good price, poor cleanliness, work in progress hotel. Towels were moist when we entered the room, stains on bedding and tap had intermittent hot water.

Leisure Friends

10/10

Exceptional

20 Jun 2024

Lewis

Good price and friendly

4/10

Poor

18 Jun 2024

Verified traveler

Cheap if you only need a bed

I couldn't find a working shower, and it sometimes it wasn't clear which were bathrooms and which were bedrooms so I think I disturbed someone! My room was small, but comfy and I slept well, but it also smelt of smoke and there was no bedside light at all.

Business Self

4/10

Poor

10 Jun 2024

morgan

shower was broken and toilet wouldn’t flush and no tv remote in the room

Business Self

4/10

Poor

10 Jun 2024

Trevor

For a ‘basic’ one night stay not worth the money and respectfully argue have stayed in Hostel Dormitory accommodation that was way better for less.

Business

8/10

Excellent

30 May 2024

Paul

Was a nice stay we would come again

6/10

Pleasant

25 May 2024

Verified traveler

Hotel clearly on the up, but not there yet. Couple in charge really making in roads but room needed “finished” - bedside tables & hairdryer would see it increase its rating I think, also accessibility- would have been much better on my arthritic knee if I hadn’t needed to climb ( or more importantly descend) so many stairs both in and outside

Friends_and_family Friends

4/10

Poor

23 May 2024

Jason

Very unpleasant property – staff non-existent, the whole place felt ramshackle and dangerous. The only compensating factor was the good showering facility. Will definitely be avoiding in future and would recommend against this property in all circumstances.

Business Self

2/10

Poor

12 May 2024

Ryan

Worst “hotel” I’ve ever been too.

Absolutely disgusting. The whole place was run down, dirty, the grounds outside are dilapidated, overgrown and broken. The place inside smells fusty, unclean and grimy. The room was abismal, undecorated, wardrobe door was half hanging off. There was 1 toilet and shower shared between 12+ rooms which was not stated on the booking confirmation. There was mould on the table and draws. The carpets throughout have clearly never been cleaned.
Patch work everywhere. In the toilet there was a used plaster on the floor.
There were brown marks on the bedding.
When I was checking in, another couple turned up at the same time, the person on reception started trying to check us both in at the same time…
This place is more like a hostel than a hotel and even then that’s giving the place more character than it deserves.
10 minutes after being shown my room, I had booked a hotel else where and left, there was no way I was staying there any longer and I certainly wasn’t sleeping there.

Self

4/10

Poor

05 May 2024

Gnanapandithan

Mr

Room is not clean. Very dirty. Beds are not comfortable. Bathroom isn’t clean. Blocked sink.
Way to the room is very dark. And not clean.

Friends_and_family Family

10/10

Exceptional

04 May 2024

Kerry

We drove up the big hill to the hotel which was lovely and the room was basic but clean and had a great bathroom- no one bothered us at all and they had a swing outside which really made it for us as we are smokers. Thoroughly recommend and will be back

Partner

8/10

Excellent

01 May 2024

Rashid

Drains not good on sink and shower room needs to look at

Business Self

6/10

Pleasant

27 Apr 2024

Rashid

Smelly toilet and unfinished works , drains not working properly in shower room .. people smoke at from of the reception door many rubbish at the back

Business Self

8/10

Excellent

26 Apr 2024

Nnamdi

I like how friendly the staffs are

6/10

Pleasant

23 Apr 2024

Rashid

Bed comfortable but small room .. limited dining areas

2/10

Poor

21 Apr 2024

Andrew

The chrapest place i could find and the epitome of \"you get what you pat for\"

Staff were rude, you could hear right through the walls and the communal areas were tatty and exhausted.

I don't usually leave reviews but this place was not somewhere i would recommend to anyone

Business_and_leisure Self

2/10

Poor

19 Apr 2024

Shoaib

During my stay, I encountered an issue with the heater in my room, which unfortunately remained unresolved despite my attempts to bring it to the attention of your staff.

The lack of a functioning heater made my stay quite uncomfortable, especially considering the colder temperatures outside. Despite notifying the front desk about the issue multiple times, no action was taken to address the problem or provide an alternative solution.

Business Self

4/10

Poor

14 Apr 2024

Verified traveler

Bathroom needed deep clean

Friends_and_family Family

4/10

Poor

08 Apr 2024

Armin

Small and short blankets also heater wasn’t work and too cold

Leisure Friends

2/10

Poor

18 Mar 2024

Luz

Horrendous

I booked an ensuite room but when I got to the hotel they said therewas some issues bcoz apparently the room they nooked for me is occupied by someone else so they have to give me a double room which apparently cost £100. When I got to the room (which is on the ground floor closed to reception and pantry) the bed was very small as a double bed. The duvet and pillows feels so old and soggy and thin. The bathroom toilet has some old pee tha's already discoloured from being left there for a while. When I used the sink it was clogged. I alarmed to wake up at 9am but I was already awoke around 6:38 as I can hear the staff from the pantryor kitchen talking to each loud.I cchecked out at 9:30
and told the lady in the reception about the issues

Self

4/10

Poor

06 Mar 2024

David

The en suite shower was dangerous as its temperature control was faulty and the only water coming out of it was scalding hot.

Leisure Family

10/10

Exceptional

11 Feb 2024

Natan

Nice and clean hotel

8/10

Excellent

22 Jan 2024

Fortune

no heating in my room

Business Self

2/10

Poor

13 Jan 2024

henar

Service and bed was so bad and awful

Leisure Friends

10/10

Exceptional

16 Dec 2023

Adrian

Excellent place to stay

Nothing bad to say. Room was tidy and clean few little niggles wire near the bed for aerial was hanging down but nothing I could complain about as a single room for the night. Nice that it was staffed all night and no noise issues. Excellent service in my opinion.

Self

6/10

Pleasant

07 Dec 2023

Verified traveler

Easy to find and friendly receptionist.

Business Self

6/10

Pleasant

07 Dec 2023

Luke

Average not the best but definitely not the worst

4/10

Poor

30 Nov 2023

Bethany

Worn down

Room was okay, cottage like and the bathroom was modern and clean. The shared areas of the hotel are very run down, the carpet is dirty and worn away and the tops of the bannisters were all fallen off and placed back on. The front door is unlocked and it leads through to everything else, meaning there is no security other than the lock on your individual room door. The fire escape door isnt fitted properly which is a fire hazard and break in hazard.

2/10

Poor

11 Oct 2023

Christopher

Awful. When there is cellotape holding the wallpaper on you know something isn't right. The room smelled bad and the poppers on the duvet were all broken. Toilet seat cracked, sink coming away from the wall. Curtain rail hanging off, bedside table falling apart the list goes on.

Business Partner

4/10

Poor

09 Oct 2023

Verified traveler

Disappointing

Wow this place is tired and unclean. The bedding had one massive stain and several smallers ones. There were several marks on the carpet. Duvet cover was ripped. The bathroom was especially disappointing. Very dirty around the toilet, broken tiles on the floor and peeling paint. There was no way to secure the bedroom window.

Self

6/10

Pleasant

29 Sep 2023

Hannah

A nice clean room, could have done with a bedside lamp. Particularly squeaky bed but comfortable enough. About £10 taxi ride from the city centre, no local facilities but a pleasant enough local area.

Leisure

4/10

Poor

17 Sep 2023

Lily

Fairly clean but for price I paid it could have been slightly better quality. No staff at front desk for ages to help us. Stank of weed and just was not up to a good standard overall. Don’t recommend

Leisure Partner

10/10

Exceptional

07 Sep 2023

Srinivas

Good value for money.

Business Self

6/10

Pleasant

31 Aug 2023

RACHAEL

It was a very clean comfy room however it would have been ideal if breakfast was included. More chairs and tables in the garden might be a good idea 🙂

Self

8/10

Excellent

30 Aug 2023

David

Very ok👍

Very quiet considering it was carnival weekend.

Self