Fairfield Inn and Suites Ames

4/10

Poor

20 Apr 2026

Alexandra

The breakfast staff was very friendly and always available to refill whatever needed to be filled.
The room itself looked old and dingy, really used and abused, stained chairs, horrible pillows.
We booked this particular hotel because we wanted to have the option to have an indoor pool. I called beforehand and asked about the condition of the pool and if if it was open. I was assured that it was. When we got to the Hotel and wanted to use the pool, we were told that the poolPool was closed indefinitely!!!!
We were not impressed at all with the Fairfield and will not come back!

10/10

Exceptional

18 Apr 2026

Callie

It was very clean and comfortable

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

darien

Hotel seemed clean, breakfast was fine. Refrigerator in room did not work and there was no remote for the TV.

10/10

Exceptional

08 Apr 2026

Danny

Hotel is a little bit older but very clean. Staff were very pleasant and friendly

Partner

10/10

Exceptional

29 Mar 2026

Terri

Clean room, friendly staff, good breakfast, lots of parking

Family_with_children

8/10

Excellent

21 Mar 2026

Emily

Parking was easy and was able to park close to room.
Room was clean, although it had a moderate musty smell.
The pool area was clean and nice, but the lighting was very dark.
The breakfast was good, but there was no butter for toast or waffles.
The coffee was very good! They did not have plain creamer available, only hazelnut and french vanilla.

Family_with_children

10/10

Exceptional

10 Feb 2026

Bruce

Room was fine, there is wear on some of the furniture and in the bathrooms. Overall though it is a fine hotel. The breakfast was very good and fresh. Hot water for tea available 24 hours a day is nice touch.

Friends_and_family Family

8/10

Excellent

27 Jan 2026

Amy

The room was clean, the staff was always courteous and kind. They offered free breakfast, which was good, and water bottles. We enjoyed our stay, we would have liked for the pool and exercise center to be open.

Leisure Family

8/10

Excellent

31 Dec 2025

Marie

Very friendly staff. The building could use some maintenance/decor changes. There are broken/cracked shades on the hall lights. One of our rooms was still slightly dirty, but the staff accommodated us immediately. Breakfast was really good and well supplied. Entrees were hot when they should be hot and cold for cold items. Tables needed some cleaning here and there.

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Christina

Clean. Nice breakfast. Amply seating for breakfast.

6/10

Pleasant

27 Dec 2025

Sheri

Toliet was plugged we had to switch rooms verses it being plunged. The room wasn’t as clean as I expected. The mattress was very hard. Hot water faucet didn’t work on bathroom sink.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Clark

wonderful staff and amenities ,clean, easy access to the rest of the area.

Leisure Family

4/10

Poor

18 Oct 2025

Jake

Bathroom in our room was disgusting. Mold in the shower, hair from previous guest in shower, shower head full of limescale, shower curtain dirty, overall not pleasant feel for getting ready in the AM.

Family

6/10

Pleasant

12 Oct 2025

Lori

Fine but lots of broken amenities

The room, beds, breakfast and shower were good. We were very disappointed, however, that the pool was closed, and when we went to use the exercise room, none of the equipment worked and the air conditioning was broken. The ice machine on the first floor was also broken.

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Kelly

Nice hotel, just didn’t realize the lack of restaurants nearby.

Leisure Family

10/10

Exceptional

07 Sep 2025

Dawn

Close to Iowa State University where we have a student

8/10

Excellent

22 Aug 2025

Marcos

The Hotel was great breakfast and the room was very comfortable. A little disappointed that the pool was closed and air conditioning was out in the gym.

Friends_and_family Family

4/10

Poor

10 Aug 2025

debra

Booked a room for our 2 grandchildren since they were having a time because their parents had taken a vacation without them. Plan was to take them to a hotel to go swimming. Booked on line with “a pool”. Not working. It was raining outside Saturday morning so no swimming outside either. This confirmed that I am done paying extra to stay at Fairfield at Marriott.

Leisure Family_with_children

6/10

Pleasant

04 Aug 2025

Bruce

Quick stopover in Ames to do the Rail Explorers rail ride in Boone and the High Tressel Bridge night bike ride down in Madrid. Unfortunately, a few things in the hotel needed some TLC (clogged- slow draining bathroom sink, toilet was running- probably a slow leak, dresser drawer just kept opening on its own...ghosts? Pool area was closed for some maintenance). Bad luck maybe for the hotel... but we did do the things we came here to do! Parking was ample and the breakfast area and selection was good!

Leisure Family

10/10

Exceptional

03 Aug 2025

Jennifer

Very nice room!! Pool was nice too!!!

Leisure Family

2/10

Poor

03 Aug 2025

Sandra

Nothing

Leisure Family

10/10

Exceptional

25 Jul 2025

Amanda

Staff was great

Leisure

10/10

Exceptional

19 Jul 2025

Karla

It was great!

Business_and_leisure Family

10/10

Exceptional

15 Jul 2025

Lisa

Enjoyed our stay at Fairfield.

Leisure Family

10/10

Exceptional

19 Jun 2025

Lyle

Stay was good but it would have been most helpful to have a handicapped room on the first floor or a room not so far from the elevators.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2025

Julia

Front desk agent extremely nice!

Leisure Family

8/10

Excellent

05 May 2025

Judith

Motel was excellent as well as the breakfast. Our only complaint is that someone unplugged the refrigerator and there was a very wet carpet in front of the refrigerator that we got wet before we realized that the carpet was wet. Told the front staff and they said that we could move the next day but decided to stay in our room and we were careful not to walk on the carpet.

6/10

Pleasant

14 Apr 2025

Verified traveler

I was just a little disappointed that the phone in my room didn't work, and I couldn't get any shampoo out of the dispenser.

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Dave

.

Leisure Family

10/10

Exceptional

02 Apr 2025

Michael

Excellent stay

The front desk employee was exceptionally kind and professional. He greeted us warmly and seemed genuine in serving us. The rooms were clean and comfortable. Complimentary bottled water and 24/7 coffee and tea was a nice perk. The hotel was also in a convenient location - just down the road from several restaurants and shopping areas. This place exceeded our expectations, especially for the price.

Friends_and_family Family

8/10

Excellent

29 Mar 2025

Jean

.

Leisure Partner

10/10

Exceptional

08 Feb 2025

Pat

Nice

Leisure Friends

8/10

Excellent

03 Feb 2025

kristi

Nice

10/10

Exceptional

22 Jan 2025

Anthony

All went well.

Business Self

10/10

Exceptional

20 Jan 2025

Jody

Iowa nice

The staff were so Iowa nice. Very pleasant and friendly. New to area and gave great advice. Room comfy. Very accommodating. Definitely would stay here again

Self

6/10

Pleasant

19 Jan 2025

Srikanth

I do get same breakfast daily, House keeping is not so good.

Business Self

8/10

Excellent

22 Dec 2024

Adanaka

Hotel was clean, but WiFi didn’t work for my entire 7 day stay. My room was cleaned only once in the 7 day. I had to request it. Not what I am use to.

Business

10/10

Exceptional

08 Dec 2024

Verified traveler

Good for the price. Room and pool area were set up nice for our family

Friends_and_family Family

10/10

Exceptional

01 Dec 2024

Jacqueline

Very kind staff. Free breakfast. Easy stay.

Leisure Family

6/10

Pleasant

28 Nov 2024

Pat

Nothing special and nothing bad - average in most respects

4/10

Poor

05 Nov 2024

Renee

This antiquated property would benefit from a deep clean and additional staffing. Rust on the handrails for the pool and hot tub, the pool area only had 5 of the 12 lightbulbs lit when we went in the evening, (and the pool had clouds of floating debris that needed vacuuming). At breakfast the powder eggs were overcooked, all bagels, bread and muffins were stale, and they were out of waffle batter and coffee with not attempt to refill either. The bed was comfortable, which was the only redeeming aspect of our overnight stay.

Leisure Family_with_children

10/10

Exceptional

17 Oct 2024

John

Was a great stay.

Leisure Family

6/10

Pleasant

29 Aug 2024

David

Only negative I had is I was there 3 days and never got any clean towels even after asking.

Business_and_leisure Family

8/10

Excellent

23 Aug 2024

Christina

The stay was prefect but I would never book through Expedia EVER again! They charging card 5 weeks before I went to my hotel. I’m 55 years old I’m never ever had that happen before. I have always been charged when I stay at my hotel not 5 weeks before. I called and tried to talk to rep and they did not care at all.

Business_and_leisure Family

8/10

Excellent

20 Aug 2024

Heather

Overall was a good property to stay at compared to others I have stayed at. We first checked into a room that did not look clean and had a bad smell. The front desk, moved us right away and that room was a lot better.

Leisure Family

8/10

Excellent

17 Aug 2024

Pamela

Comfortable and clean, don’t count on breakfast

Clean room, comfortable beds, friendly staff. Our only complaint was the breakfast. The staff was not able to provide plates and food offerings throughout our 6 night stay. The staff shared their boss forgot to place an order and another staff member was excited to be leaving soon as she was fed up with never having what she needed to properly serve guests breakfast in the morning. I see this as a management issue and felt bad for the staff who had to deal with constantly needing to tell guests they were out of the basics.

Friends_and_family Family

4/10

Poor

16 Aug 2024

Mamoon

Breakfast preparation lady was noisy. Breakfast was below average. Not up to mark for Fair Field Inn. Main hotel entry doors were broken. Room service was reluctantly done despite the request. Won’t stay there again. Not worth the money. Would rather stay at quality inn.

Business Self

6/10

Pleasant

11 Aug 2024

Dawn

Toilet did not work in first room, had to report to front desk, they moved us to another room on a different floor, we moved our belongings to new room & noticed door to room did not latch. Had to go back down to report to desk, they put us in a different room again. After we came back to room to go to bed, TV did not work. It was 11pm, we were tired, we did not feel up to reporting it & have to another room. Rooms were clean but i would not recommend, there are plenty of other hotel options in close area.

Leisure Family_with_children

8/10

Excellent

10 Aug 2024

Stephanie

Pretty mediocre breakfast for how much a room costs, and hot tub was not hot. But the bed was super comfortable and the place was clean.

Business_and_leisure Self

10/10

Exceptional

07 Jul 2024

Michelle

Just like being at home!

Second time we stayed here. Couldn’t be more pleased with this hotel. Great condition. Rooms are clean, kept up to date and comfortable. Like being at home. Highly recommend!

Friends_and_family Family

4/10

Poor

07 Jul 2024

NaTina

The rooms were FILTHY. The breakfast was limited. The staff is very nice.

Leisure Family

4/10

Poor

01 Jul 2024

Verified traveler

Look elsewhere

This hotel is run down. Do not recommend. Staff is friendly. Breakfast terrible

Friends_and_family Family

6/10

Pleasant

26 Jun 2024

Jose

Cigarette smell in elevator and hallway

10/10

Exceptional

13 Jun 2024

Luzminda

Amazing

Business

8/10

Excellent

06 Jun 2024

Scott

Lobby was clean and inviting. Loved the coffee area. Room was clean. Breakfast was good. The staff running it this morning - the lady - so sweet and fun to listen to her singing in the back!

Leisure Family

6/10

Pleasant

03 Jun 2024

Josh

Kids running halls/screaming on 1st floor until 1am, yet management did nothing. Bed was the most uncomfortable night of sleep I've had in years, hot tub was out of order. My wife and I pick hotels based on whether they have a hot tub. Breakfast was ok but potatoes and eggs were barely warm. We've stayed at many Fairfield Inns over the years and this was not the typical experience. Disappointed. Possible FF Inn's good run is over.

Leisure

8/10

Excellent

26 May 2024

Tracy

Friendly service. Drain in bathroom slow. Clean and comfortable.

8/10

Excellent

20 May 2024

Adewale

Besides not having outside the bathroom, I have no complaints.

Business Self

10/10

Exceptional

12 May 2024

WEI-LIN

Very good, I like it!

Business Self

8/10

Excellent

18 Apr 2024

Amy Alexandria

Everyone was very nice and helpful. Very quiet and convenient to freeways. The only thing I would say could have been better is the cleanliness of the room I stayed in. Bathroom door looked like frosting finger marks from little ones as well as on the window. Also the bathtub had that pinkish/red fungus in a couple spots.

Business_and_leisure Self

4/10

Poor

03 Apr 2024

Derek

There was no hand soap. When we asked, we were told that they didn’t get their shipment in. To me, that is unacceptable. The breakfast options were limited and the juice was served in bottles and there was no more when we came down at 8 am.

Leisure Family

10/10

Exceptional

02 Apr 2024

Juliana

Enjoyed the friendly staff at check-in including a complimentary cookie and 24-hour coffee/tea bar.

Leisure Family

6/10

Pleasant

25 Mar 2024

Billie

We were just passing through, so didn’t stay long. Service was friendly and everything was in good order. The room was super noisy. We had to unplug the fridge and there was still a lot of noise from heater? Each of us to wait for hot breakfast food.

Partner

8/10

Excellent

23 Mar 2024

Lauren

This hotel was 3 miles from Iowa State and located close to a Mexican restaurant and several full service convenience stores

Business

10/10

Exceptional

05 Feb 2024

Jesper

s

Business Self

8/10

Excellent

18 Dec 2023

Manuel

ISU Graduation stay in Ames

The hotel is clean and the personnel is very cordial and warm. Especially Lisa from the kitchen ; she goes beyond her duty to give a special service to the guests . Our only dissatisfaction was the night when we arrived with the thermostat of the room , it was broken and the night was chilly. Nevertheless, as soon we informed the situation , we got another room in perfect conditions.

Friends_and_family Family

8/10

Excellent

06 Dec 2023

Ronald

As always very good.

Friends_and_family Family

6/10

Pleasant

25 Nov 2023

Ronald

Nice, quiet, comfortable

Leisure Partner

10/10

Exceptional

04 Nov 2023

Julie

Great stay

The staff where great. We stayed a week, and never once had an issue. Room was clean, guest service was fantastic the staff always greeted us and checked in to see if we needed anything.

Business Family

4/10

Poor

22 Oct 2023

Joanna

Please don’t stay here

I typically do not leave negative reviews but this hotel is horrible. The first room had disgusting black hairs and yellow stains all over the beds. The lady at the front desk was nice enough and said we can either change the sheets or change rooms..we changed rooms. The second room did not have black hairs in the bed but had them all over the bathroom floor. The walls were filthy, the carpet was disgusting, there was soda or something else splashed on the wall and just left to dry, the pool was ice cold, there was bugs all in the lobby, and the bed was extremely warn out. I am disappointed Marriott is allowing these owners to use their name.

Friends_and_family Family

6/10

Pleasant

02 Oct 2023

Susan

My shower curtain had mildew growin on it. I didn’t want or need housekeeping services so I dealt with it.

10/10

Exceptional

30 Sep 2023

Heriberto

Great location, near of highway.

Leisure Family

8/10

Excellent

25 Aug 2023

Rebecca

The hotel was much better than expected for the price. Staff was very friendly and helpful. The room was clean and spacious. The breakfast wasn’t much to rave about but decent enough. The pool and jacuzzi were clean but small. The work out room had equipment that didn’t work which was a bummer. But overall it was a good hotel.

Leisure Family

10/10

Exceptional

15 Aug 2023

Verified traveler

Convenient location and good rates. Room was very clean and comfortable. I'd stay here again.

8/10

Excellent

13 Aug 2023

Rosemary

Needs a night light in bathroom

10/10

Exceptional

11 Aug 2023

George

Nice place to stay.

Business

8/10

Excellent

15 Jul 2023

Patricia

No unique features

Leisure Family

8/10

Excellent

08 Jul 2023

Patrick

Doors/Walls do not provide much for noise reduction. We could hear everything anyone said going down the hallway.
Property was clean. The only staff we had interactions were pleasant. Breakfast had good selection, typical heat and eat stuff, nothing fancy.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2023

Amy

Comfortable beds and room. Safe area and quiet. Only about 5 minutes from ISU.

10/10

Exceptional

21 Jun 2023

Barbara

Nice facility

Leisure Family

8/10

Excellent

15 Jun 2023

SUZANNE

Light over desk is out. Was replaced, but too dim to read a book or study. Shower walls are dirty. People are shouting down the hall @ one another.

Leisure Family

10/10

Exceptional

08 Apr 2023

Brian

Good value.

10/10

Exceptional

14 Mar 2023

Kristin Van

Comfy and quiet -- good price.

Leisure Self

4/10

Poor

18 Feb 2023

Tim

Tried to check us into two different rooms that the beds had not been made or the room cleaned.

Leisure Family

6/10

Pleasant

12 Feb 2023

Jessica

Bed was hard as a rock. We tried to get breakfast and coffee twice but everything was gone both times. So we had to pay to eat somewhere else.

Friends_and_family Family

10/10

Exceptional

17 Jan 2023

katie

Good price and excellent stay
Great breakfast

Friends_and_family Family

10/10

Exceptional

15 Jan 2023

james

Nice and cozy

Leisure Self

10/10

Exceptional

09 Jan 2023

Verified traveler

Great place for a weekend stay

Great staff! So friendly and helpful. Pool was small(as were the pool towels) but it was clean and temp was nice. Hot tub worked great. Highly recommend for families. Close to restaurants and gas stations.

Friends_and_family Family

10/10

Exceptional

03 Jan 2023

Kristi

Fantastic hotel

This hotel was part of an 8 day road trip. We stopped here on our last night. It was by far the best hotel we stayed at. Everyone in our family of 7 loved the breakfast. There were so many choices.
The rooms were very clean, beds were comfortable, and the hotel was quiet.
The hotel was clean and quiet.

Friends_and_family Family

8/10

Excellent

26 Dec 2022

Sheri

Hotel was just a little outdated, but very comfortable for an overnight stay. I did notice cobwebs in the corner of the ceiling. The breakfast options were good but the best part was the staff! Very, very friendly and helpful. I forgot my personal pillow when we checked out, but I called them and they held it for me for when I went back that direction a few days later. I would definitely stay again.

Leisure

10/10

Exceptional

25 Nov 2022

Ellen

Our room was very comfortable. The quality of the breakfast was better than what we have grown to expect from chain motels and the breakfast room was immaculate.

Thanks to the all the staff for making this a relaxing stay!!

Leisure Family

8/10

Excellent

20 Nov 2022

Rosalie

Good breakfast.

Noisy fridge in the room.

Leisure Family

8/10

Excellent

13 Nov 2022

wilhelmina

Overall good experience

Leisure Family

10/10

Exceptional

30 Oct 2022

Verified traveler

Great hotel

Great location near university, clean, safe and comfortable.

Friends_and_family Family

8/10

Excellent

03 Sep 2022

David

Didnt like being charged for 3 rooms by expedia when we were in one, called expedia that day and was told they took care of the extra rooms. But i still got charged!! Don't have to much good to say about expedia at this point.

Leisure Partner

10/10

Exceptional

18 Aug 2022

KIMBERLY

.

Leisure Partner

10/10

Exceptional

17 Aug 2022

Mary

Employees always wonderful. Clean hotel. Comfy beds.