Name: Country Inn Suites By Radisson Ames Ia
Address: 2605 Southeast 16Th St, Ames, 50010, US

6/10

Pleasant

24 Jul 2026

Charles

We had a bathroom stool problem and they gave us a plunger to fix ourselves

10/10

Exceptional

23 Jul 2026

Michael

I booked the room specifically for the pool/hot tub. It was closed and I was not real happy. The lady at the front desk was very accommodating and me got me a room with the whirlpool tub. Thank you so much and now I am officially spoiled.

2/10

Poor

20 Jul 2026

Meryl

Non of the ice machines worked, and terrible pillows

Friends

10/10

Exceptional

19 Jul 2026

Tracy

Staff was super friendly and attentive to any needs. Hotel was fast with check in and check out. Breakfast was good, coffee was hot and fresh.

Carpet could use updating and they were repairing a ceiling leak near elevator. Can’t beat the price for the quality!

Family_with_children

4/10

Poor

19 Jul 2026

Barbara

Sink drain was broke. We reported it. Nothing was done, the toilet would not flush. Reported nothing was done.
Desk staff stressed and no showing good customer service

10/10

Exceptional

18 Jul 2026

Tracy

Hotel was nice for the price. Breakfast was good. Staff was friendly. Check in and check out were fast and easy.

Carpet and rooms could use updating, but otherwise everything was fine.

Family_with_children

4/10

Poor

18 Jul 2026

Jeremy

Showers did not drain. All the ice makers were broke and the hotel coukd use a make over. Staff was speedy and helpful though.

Partner

10/10

Exceptional

16 Jul 2026

brandon

great place to stay just dont go to the breakfast after 830 most food will be gone and they dont refill the milk orange juice and drinks

8/10

Excellent

14 Jul 2026

Lori

The hot breakfast was cold and cereal was stale. The rooms were nice, clean, and our king size bedroom was roomy. Front desk lady was very friendly.

Family

10/10

Exceptional

11 Jul 2026

Ronda

Very nice and quiet. Wish the hot tub was working. Might want to put that out there.

Partner

8/10

Excellent

10 Jul 2026

Scott

N

Self

2/10

Poor

10 Jul 2026

Edward

The first room they assigned to me had a 2 foot diameter blood stain in the middle of the room (I truly think someone was murdered there). They did move me to a different room (one with a hot tub) and that room was clean but the hot tub shot out some black flecks when I added the water. TV quit working at about 9pm so the only thing left to do was try to sleep. The bed felt like a cement slab - absoutly no cushion. Breakfast was... well the worst hotel breakfast ever - eggs were grainy, cheerios were stale and the milk and juice were luke warm. Needless to say I do NOT recommend staying at this hotel.

Self

2/10

Poor

06 Jul 2026

Stacey

When we arrived at the hotel it did not appear as the it did in the pictures. You could tell the property was not well kept. The hot tub by the pool was closed for maintenance the 4 days we were there. There were no towels in the pool area. The room was dirty. The room smelled and the carpet was wet. There was tons of dust and dirt in the bathroom under the sink. When I turned on the hot tub in the room black dirt came out of the gets. There was tape on the walls covering up holes. There is no housekeeping during your stay. The breakfast was absolutely disgusting. The batter for waffles was separated. The sausages was gross. The fruit was all rotten. Will never stay there again!!!!

Family_with_children

6/10

Pleasant

06 Jul 2026

Tracy

Ok place to spend the nite while in the road. There were only 9 rooms being used that nite for the entire place, let the check in staff. Asked for 1st floor but was told no clean rooms. It felt like a sketchy location but it was clean and it did have a good breakfast.

Family

10/10

Exceptional

29 Jun 2026

Elaine

Comfortable bed, hot breakfast

Partner

4/10

Poor

23 Jun 2026

Sara

Very poorly maintained. We only stayed 1 night

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Orlando

Breakfast was good,clean room

Friends_and_family Family

2/10

Poor

21 Jun 2026

Stephanie

Had bugs in the room, staff was not friendly at check in, she acted like I was bothering her for coming in. In the morning I left the keys in the room and my daughter left her phone so had to go to desk and get a new key … nobody was manning the desk. I waited 25 minutes, ringing the bell, calling the desk nobody around, yelled “does anyone work here” I finally had to walk down the hall to breakfast room and yelled for someone in there for a key. When I came back down 4 more families were waiting to be helped at desk and leaving due to cockroaches in the rooms. This was by far the worst country innn and suites I’ve ever stayed and will Not be back. Did not feel safe or secure with my kids there at all.

Family_with_children

2/10

Poor

21 Jun 2026

Mady

When I tried to call before getting there the phone was not working. Red flag number one. I went there In fear that I wouldn’t have a room. Once there they were out of the body wash, shampoo and conditioner. The mini fridge was broken and so was the outlet in the bathroom. The tub did not drain and the spout/ shower head were both going at the same time and I couldn’t get that to work properly. Needing to stop the shower at fear it would spill over. Additionally the hot tub was not working. Finally, the breakfast was out of coffee, and eggs. The waffle machine was clearly not cleaned regularly and when I tried to contact staff zero reply and no one at the front desk while myself and another guest waited. Literally should have packed up my stuff and left.

Family_with_children

4/10

Poor

11 Jun 2026

DARREL

This place was run down. The hallways smelled foul. They had a shortage of maid service, so the rooms were not getting cleaned. I will avoid in the future.

Friends_and_family Family

4/10

Poor

22 May 2026

Darrell

the breakfast was very poor. at 8:45 wife's coffee she threw away my second pull emptied the container. staff member watched then said wait a second i will get more . 10 minutes later when we left no more coffee added. egg omlette & sausage ok. one piece of bread left for toast, waffle mix ran out. the two people working the breakfast were at the front desk to check us out .

Partner

6/10

Pleasant

21 May 2026

ONeal B

The room was ok for an overnight stay but I would have booked somewhere else if I knew the conditions of the property. I bathroom ceiling was separating from the ceiling board and the tube drain was clogged. The water would just sit there for over 30 minutes after showering and also the shower was dirty. Also there were black nets in the room, not sure where they were coming from. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Andrew

Staff was awesome!

10/10

Exceptional

18 May 2026

Kristin

Great stay. Clean, quiet, and comfortable.

Friends_and_family Family

8/10

Excellent

17 May 2026

Maureen

Clean

Partner

6/10

Pleasant

15 May 2026

Ambre

The rooms were clean and the staff was very nice. The hotel is older and we did have some issues. Breakfast was not good. There are no closets in the rooms to hang things. Overall our stay was fine and all issues were resolved, we did feel like the staff was quite helpful.

Family

8/10

Excellent

12 May 2026

Karen

Older hotel, clean rooms

Partner

6/10

Pleasant

05 May 2026

Kent

The breakfast area was not clean and some of the hot food looked like it was left over from the weekend. It was not up to the usual standards of this hotel chain.

Friends_and_family Family

6/10

Pleasant

04 May 2026

Scott

We stay at country Inn and suites all over United States and this one was not up to the country Inn and suite standards that we are used to not as well maintain not as clean not as well staffed asked for handicapped room did not get one we were able to make it work, but it was not what we wanted We booked out well in advance like six weeks just saying we are a little disappointed in this one.

Family

8/10

Excellent

04 May 2026

Morgan

Overall, we enjoyed our stay and would likely stay again. Attention to details would take this place from good to great. When we first checked in, we found a large pizza from the previous occupant in our room fridge. This made me question the thoroughness of the cleaning staff, but the rest of the room did appear to be clean. An included breakfast is always a perk that I look for when booking a hotel room. There were quite a few yummy options, which would’ve been made better if the bagels weren’t stale enough to be inedible. The bed was comfy and the staff was pleasant.

Partner

4/10

Poor

03 May 2026

Rebecca

First the hotel has a horrible gas smell! Second the hotel if very run down, stains on the floors, ceiling falling down, floor uneven. The gym has equipment that doesn’t work.

Family

10/10

Exceptional

20 Apr 2026

Stacy

Breakfast was fantastic and well
Stocked, pool was great, beds were comfy!

Family_with_children

4/10

Poor

14 Apr 2026

Chet

Outside Building siding is dangling in some parts. Carpet needs replaced. King suite had no hvac control unit. Stayed two nights, both mornings for breakfast was bad experience cause no one kept the it stocked and was out of alot of stuff. Staff was nice and friendly. The pool and hot tub was relaxing to enjoy.

Partner

4/10

Poor

06 Apr 2026

Jocelin

They were very shortstaffed. The breakfast was not refilled properly. Many times the front desk was not attended and you’d ring the Bell and no one would show up.

Friends

10/10

Exceptional

02 Apr 2026

KAREN

The hotel was very clean and the staff was very friendly and helpful

Friends_and_family Family

4/10

Poor

25 Mar 2026

Michelle

Hotel room had a smell paint chipping too

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Hollis A

Very kind staff during blizzard conditions outside.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Mary

The pool area was not clean at any point. I know customers are mess but this was bad paint off the hot tub floating in the hot tub and pool, towels laying all over the floor and tables, the bathroom had several towels on the floor. Trash by the from desk was full and falling on the floor. We had a suite and the air conditioner was not powerful enough to cool the sitting area.

Partner

8/10

Excellent

18 Mar 2026

Scott

Our stay was very good with no issues.

Partner

8/10

Excellent

14 Mar 2026

Tangie

Great pool and hot tub.

Partner

6/10

Pleasant

12 Mar 2026

Brody

Room was run down chipping paint and could hear neighbors in other rooms mos hotells now days are sound proofed and bed was hard as a rock

Self

10/10

Exceptional

10 Mar 2026

Jaydrien

The first night of our stay the ac would not turn on. We arrived late and decided to wait until the next day to let the desk know. When we told them about the issue, they were amazing. They came up right away to take a look. Within 20 minutes they had an entire new unit installed and running for us. The female manager also came up to the room with the male maitenancr worker to make us feel comfortable as it was a group of young women staying in the room.

Friends

10/10

Exceptional

08 Mar 2026

josh

Yes

6/10

Pleasant

08 Mar 2026

Amanda Singletary

Building smelled not to great when walking in like a mix of natural gas and chlorine. Check in guy was super nice. Room didn't seem very clean. Stepped in something sticky in multiple spots on the carpet. There was no vent fan in the bathroom so it got ultra steamy. U could see all the paint bubbling up. Took the shower 10 minutes to drain after shower. There was no shampoo or conditioner in the wall mounted bottles. They did bring some up after asking. I wiped the surfaces off with Clorox wipes when I got there and there was clearly, soda or food spilled on multiple surfaces. Bedding looked and smelled clean. Where the ice machine was smelled like a garage truck.

Partner

8/10

Excellent

02 Mar 2026

Andrew

Nice, clean, basic hotel.

Partner

6/10

Pleasant

01 Mar 2026

Lynn

Ok condition. Shower head covered in pink mold. No shower for me! Could use a good vacuuming, especially behind the nightstands.

Partner

4/10

Poor

18 Feb 2026

melanie

It was a run down hotel that is in great need of updates. The carpets are stained, the floor creeks when you walk on it and there was no temp control in the king suites. Only good thing about breakfast was the waffle maker.

Family

6/10

Pleasant

15 Feb 2026

Tamula

The bed was hard. The breakfast was okay.

10/10

Exceptional

08 Feb 2026

Matt

I couldn't drain the water in the sink/tub for whatever reason, but everything else was perfect.

4/10

Poor

07 Feb 2026

Harish

Very bad experience the bathroom temperature is not controlled may be broken vent. Bed is not comfortable

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Orlando

Everything was excelent

Partner

10/10

Exceptional

13 Jan 2026

Julie

Great breakfast

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Julie

Good breakfast

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Jean

The young man at the front desk was very polite. I appreciate that. The temperature in our room when we arrived was set to 90°! That was odd. The bathroom door closes if you use a little bit of muscle. The breakfast had a variety of foods. Staff was friendly. The hotel has a very convenient location and was more than adequate for our needs. Thank you.

8/10

Excellent

30 Dec 2025

Tami

The entrance/parking lot had too much ice that should have been salted a lot more. The staff were very nice and willing to accommodate. Thanks for a last minute reservation that kept us safe during the storm!

Leisure Family

4/10

Poor

20 Dec 2025

Greg

The entire facility seemed like sulfur. The hot tub was out of service. The heat was not turned on in the room when we arrived, and the outside temperature was in the single digits. The clerk explained how he had been sick with sinner sort of virus for the previous three days, so we didn’t really want to touch anything. There was a dried up cloth left in the tub. The breakfast want very good. The eggs and sausage were cold. The coffee was okay. It was clean overall and nice facilities.

Leisure Family

6/10

Pleasant

11 Dec 2025

John

Occupant

10/10

Exceptional

10 Dec 2025

Margaret

Friendly and accommodating staff.

Friends_and_family Family

4/10

Poor

08 Dec 2025

Jeremy

Hot tub was not operational.
Nothing was done to manage the snow in the parking lot. Nobody bothered to use the shovel and salt that was located in the foyer to clear any snow.

Leisure Family

6/10

Pleasant

06 Dec 2025

Jacob

Ya not a king bed though. Hot tub in pool not working. Rest is good

Leisure Partner

2/10

Poor

03 Dec 2025

Jamonne

The room looks like it had mold on the walls in the bathroom, the bathroom door frame was rusted all at the top. Ben Lennon had look like things that they couldn’t get out. It was pretty rough.

Business Family

8/10

Excellent

01 Dec 2025

Catelyn

Friendly staff and a heated pool

6/10

Pleasant

28 Nov 2025

Claire

Food is meager

Leisure

8/10

Excellent

27 Nov 2025

Michael

Room was nice. Breakfast was good. Pool and hot tub were nice. Could use an automobile charge station, work out room , and a little more hospitality and responsiveness around the place, (had to ask for pool towels) but nothing lacking For a 3 star.

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Deborah

Was a wonderful stay from courtesy of staff to clean quiet room. The breakfast was welcomed on a rainy chilly day.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Pam

Yes

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Cheryl

All was great.

8/10

Excellent

06 Nov 2025

Andy

Check-in went well. We arrived before 3 pm. The lady said we couldn't check in, but the gentleman said we sure could since our room was ready. The pool was very warm, but the pool room was freezing cold. The towels were all damp and hard to dry off. The hot tub was out of order. Then, at 5:30 am, the fire alarms were all going off. They didn't have anyone directing, and several of us were outside standing in the cold. Others came out to say it is a malfunction of the system, no need to be outside. If the price is right, we could come back.

Family

10/10

Exceptional

05 Nov 2025

KaTrece

The room was nice and clean, the front desk worker was a big help when needing things.

8/10

Excellent

04 Nov 2025

Marie

It was a nice hotel. We’d stay there again.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Scott

Clean, comfy bed, pleasant stay.

Leisure Partner

4/10

Poor

02 Nov 2025

Chris

Fire alarm went off at 4am. We went outside to wait for it to turn off. Ended up sleeping in the car. There was no effort from staff to say it was all clear.

4/10

Poor

02 Nov 2025

Aaron

The hot tub was not available, the ice machine didn't work, and the fire alarms went off at 5:30AM and continued on and off for the next hour..

Friends_and_family Family

8/10

Excellent

01 Nov 2025

Beth

Loved the pool hours! Was really bummed the hot tub was down for maintenance. Beds and room were decently clean! Bathroom could use a better clean.

Leisure Family_with_children

6/10

Pleasant

26 Oct 2025

Bradley

The wifi didn't alwasy work and when it did it was so slow that I was hardly able to send emails. I was in Ames on business and needed reliable internet.

Business Self

6/10

Pleasant

26 Oct 2025

YVONNE

Upon checking in tried to use hallway restroom, handle was not engaged and prior guest had left it unusable, obviously been that way for days. Notified front desk, he gave me my room key so I could use the room before checking in. Very nice!
After checking in and getting all my belongings in and settled for the night, started noticing heater smelled like smoke, air registers were covered in THICK LAYER of dust. Breakfast: Eggs and Sausage Gravy were in warmer, it was on, but it wasn't working. They were both COLD at 8:30 am. I told the guy, he checked them and walked away. Luckily there were other options, like waffels that worked for us guests. Nobody wanted food poisioning as breakfast opened at 6 am. Air vents above breakfast buffet were worse than ones in room. Bed was comfortable, furniture was nice. Just needs a really good DEEP CLEANING as well as VENTS & CARPETS.

Self

2/10

Poor

26 Oct 2025

Justin

No hot water in room for 3 night stay. Hot tub was out of service and appears to have been so for a while. Room was never serviced during entire stay. Most country inn and suites have been low quality lately and this one fit the bill all around. Would not recommend.

Leisure Family_with_children

8/10

Excellent

24 Oct 2025

Darin

Breakfast was just ok. Not a lot of signage to help navigate to eating location.

Business

10/10

Exceptional

20 Oct 2025

Susan

Convenient location. Helpful happy staff.

8/10

Excellent

18 Oct 2025

Virginia

There were issues with our room but the staff took care of it fairly fast

Leisure Family

6/10

Pleasant

17 Oct 2025

Kirsten

Needs to be remodeled

Leisure Family

4/10

Poor

13 Oct 2025

Amy

Hot tub was broken, elevator was broken, juice ma

10/10

Exceptional

13 Oct 2025

Debra

Very friendly staff. Quiet area. Comfortable pillows

6/10

Pleasant

13 Oct 2025

Amy

The fresh food items at the breakst bar were unedible. The fresh fruit was rotting with visible fruit flies. The waffle mix was chunky. The gravy for biscuits was burnt. We ate packaged cheese and granola bars our first morning; went elsewhere for breakfast the second morning. If a hot breakfast is adverand included in the room price, guests should expect quantity and quality.

Leisure Family

8/10

Excellent

11 Oct 2025

Alberta

Poor stay

Elevator was broke. Front desk girl was very unprofessional. Breakfast was a joke. Wont be back

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Barry

Need a towel bar in the bathroom

10/10

Exceptional

06 Oct 2025

Melissa

The hit tub was out of service. The sink in my room was clogged or something - took forever to drain. I didn't bring it to attention as we were busy and wasn't a big deal. These 2 tiny things aside....Myra and all staff were awesome! Would stay again!!

Business

10/10

Exceptional

03 Oct 2025

Kasey

Was bummed hot tub was out of service. Thats why I picked this hotel.

Leisure

2/10

Poor

29 Sep 2025

Agnieszka

We were very disappointed with the condition of our room. The shower curtain had mold on it, and the shower itself had not been cleaned properly, we even found hair from a previous guest. By the time we noticed, we were in a hurry, but it was honestly unacceptable and quite unpleasant.

Leisure Partner

8/10

Excellent

28 Sep 2025

Matthew

Aged hotel but very clean.

Self

4/10

Poor

28 Sep 2025

JoDee

The hotel needs updating!
They gave us the wrong room. We opened up our door and there was someone laying on the bed.

Partner

4/10

Poor

27 Sep 2025

Richard

Overall, hotel could use some attention inside and out. Room was ok. Everything looked a bit worn out.

Partner

8/10

Excellent

21 Sep 2025

Iva

Basic but very nice. I felt we value for the money. Staff was very helpful.

Leisure Partner

4/10

Poor

21 Sep 2025

Lindsey

Room was full of moisture and felt sticky. Carpet was tore up and sharp. Bathroom floor was gross. Shower and jet tub do not drain. Shower tub filled up with water. Hot tub was not available. No towels at pool.

Leisure Family_with_children

6/10

Pleasant

20 Sep 2025

Lori

Staff was very nice but the room was very musty and smelled. Was going to use the fridge and when we opened it it wasn’t working and smelled horrible. Old worn furniture.

Leisure Partner

2/10

Poor

15 Sep 2025

Terri

Jacuzzi was broke. Look like it has been for awhile. We chose this hotel for that. Pictures on web are misrepresented. To look better then it actually is. Would not recommend this hotel.

Business_and_leisure Family

4/10

Poor

11 Sep 2025

Steven

Two of the lamps did not have lightbulbs. There were no towel racks. There was no ice machine on our floor.

Leisure Partner

8/10

Excellent

07 Sep 2025

Tamara

The staff and room were great. There were always snacks in the lobby in the afternoon, not sure if it was because of the cyclones/hawk game, but it was a plus. The only downfall was we didn’t have hot water in the shower, hot water in the sink but not the shower. So not sure if that would defer us staying again.

Leisure Family

8/10

Excellent

03 Sep 2025

Jennifer

Good standard hotel would stay again

Leisure Family_with_children

6/10

Pleasant

01 Sep 2025

Steve

I have always liked the cookies that are available in the lobby when you check in. But our room had a problem with the Ac/heat when we turned it on it began to smoke and set the smoke alarm off.Two people from the front desk came right away to check it out.Within a couple of minutes they said they would move us to another room,which was just next door. The next morning when we were getting ready to go down for breakfast we noticed something on the floor on the side of the bed close to the wall. Could not tell if it was food or digested food. If the room had been vacuumed it should have been picked up. We have had better breakfasts. The eggs were like chewing on rubber,so we went with waffels which were okay. The beds were comfortable.
.

youcheck-in.

Leisure Family