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Breakfast For Two Guests
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Palms by Eagles Airport City
Accra · Ghana
P.O.Box CT97,Cantonments,Plot 19&20 Airport CityView location
8.0/10Excellent68 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort6.4/10 6.4
Condition8.4/10 8.4
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Palms by Eagles Airport City
Stop over at the stylish Palms by Eagles Airport City hotel to feast in its elegant restaurants and bask on the pool terrace. Breakfast and Lunch Buffet has resumed with strict Covid protocols.
Our complimentary shuttle bus will pick you up when you land at Kotoka International Airport, 1km away, on request. Try local okra crab stew in Wiase Restaurant with a slate-chiselled world map as the backdrop, while wild animals adorn the murals in Safari Bar.
Leave your vehicle in our complimentary car park when you arrive via Accra's main Abose-Okai Road. Report back to the office with complimentary high-speed Internet from your Guest room after Central Business District meetings at Barclays and Ecobank, 1km away.
We can ease your workload with printing and secretarial services in our Business Centre. It's just 10 minutes' drive from Palms by Eagles Airport City to Accra's 400km stretch of white sandy beaches.
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Monuments commemorate liberation in Independence Square, 6km away, while modern Ghana's founding father is remembered at nearby Kwame Nkrumah Museum. Just ask our Guest Relations staff to help you plan your Accra travel.
Work up an appetite on the cardio machines in the air-conditioned Gym at Palms by Eagles Airport City. You'll soon feel relaxed after a few lengths in the 16-metre swimming pool and a massage in the beauty salon.
With a stay at The Palms by Eagles Airport City in Accra (Airport Residential Area), you'll be within a 5-minute drive of Accra Mall and Marina Mall. This luxury hotel is 4.5 mi (7.3 km) from Labadi Beach and 9.4 mi (15.1 km) from Teshie Beach.
Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and slippers. Conveniences include phones, as well as safes and desks.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
15
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Special Instructions
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
15
-
Spoken Language
English
Nearby attractions
Marina Mall
0.3 km / 0.2 mi
El Wak Stadium
2.4 km / 1.5 mi
Accra Mall
2.8 km / 1.8 mi
W.E.B. DuBois Center
3 km / 1.9 mi
Embassy of France
3.2 km / 2 mi
Jubilee House
3.3 km / 2 mi
U.S. Embassy
3.5 km / 2.2 mi
Embassy of China
3.6 km / 2.3 mi
Wild Gecko Handicrafts
4.3 km / 2.7 mi
University of Ghana
4.4 km / 2.7 mi
Oxford Street
4.3 km / 2.6 mi
Golden Dragon Casino
5 km / 3.1 mi
Wheel Story House
5.8 km / 3.6 mi
National Theatre of Ghana
6.1 km / 3.8 mi
Accra International Conference Centre
6.3 km / 3.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2008
- Year of most recent renovation: 2014
- Total number of rooms: 168
- Number of floors (main building): 7
- Single rooms: 142
- Double rooms: 16
- Suites: 8
- Accessible rooms: 2
- hotel
- American Express
- Visa
- Maestro
Show 74 more facilities & services
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Projector
- Secretarial serviceExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- FaxExtra charge
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- SaunaExtra charge
- MassageExtra charge
- Spa treatments
- Hairdressing salon
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Buffet lunch
- À la carte dinner
- Special dietary options
- Vegetarian meal
- Snacks
- Non-smoking establishment
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Palms by Eagles Airport City
20
reviews shown
Natalie
I had a wonderful stay. Although there was a delay with my packages, the shuttle driver was incredibly patient and kind enough to wait about an hour, which I truly appreciated.
I really love the hotel’s renovation. The refreshed look has created a comfortable and inviting atmosphere. Overall, it was a great experience, and I look forward to staying here again.
I really love the hotel’s renovation. The refreshed look has created a comfortable and inviting atmosphere. Overall, it was a great experience, and I look forward to staying here again.
Richard
Stayed for 2 nights. Room was fine, but the dark breakfast room with quality offer didn’t meet expectations. Instant coffee? Really? The pool was ok but getting any kind of service or a towel was way too much effort. I wouldn’t stay here again.
CollinsKwaku
Rooms was so nice
Mr Francis
Nice and clean
Check in is simple
Reception
Very professional
Friendly
Check in is simple
Reception
Very professional
Friendly
UFUOMA
The property has recently bn renovated. It was clean. Staff were helpful and courteous
Christopher Fiifi
The rooms are very clean and the staff are very supportive, it’s a good location close to the airport
One change the hotel needs to implement is their bathroom amenities. Especially the towels. They look worn out and very outdated. With the renovation that went on after the taking over, I think those towels that are in the bathrooms should be changed.
One change the hotel needs to implement is their bathroom amenities. Especially the towels. They look worn out and very outdated. With the renovation that went on after the taking over, I think those towels that are in the bathrooms should be changed.
Priscilla
Extremely friendly staff and overall great customer service
Dominic
Unfortunately my bathroom was not spotless. Here were female long hair all over the bathroom floor. No iron and no menu in room.
Prosper
Everything was perfect
Angela
This hotel is rated as a 4-star property, but it is closer to a 2.5-star experience at best. The staff was very friendly and courteous; however, the facility and guest rooms are in serious need of renovation. Water from the shower leaked onto the bathroom floor, forcing us to use towels to manage the overflow. The room temperature was inconsistent, even though the thermostat settings never changed. The bedding was stained, and the mattress was in extremely poor condition, with visible tears and dark stains.
Safety and security were also major concerns. There appeared to be no security presence, and anyone could walk onto the property and sit in the lounge area, making it difficult to distinguish hotel guests from non-guests. There were activities in the lobby that appeared questionable, which further contributed to feeling unsafe. Additionally, the room doors did not have chains or deadbolts, adding to the lack of security. Overall, the condition and safety of the property did not meet expectations for a 4-star hotel, and I did not feel secure during my stay.
Safety and security were also major concerns. There appeared to be no security presence, and anyone could walk onto the property and sit in the lounge area, making it difficult to distinguish hotel guests from non-guests. There were activities in the lobby that appeared questionable, which further contributed to feeling unsafe. Additionally, the room doors did not have chains or deadbolts, adding to the lack of security. Overall, the condition and safety of the property did not meet expectations for a 4-star hotel, and I did not feel secure during my stay.
Evelyn
I didn't use the laundry service. The staff was very professional, kind and caring. The air conditioning was too cold and I had to ask to turn it up to make the room less cold. They adjusted the a/c to a more comfortable level for me.
Robin
The room was very clean. The air conditioner worked well. The staff was courteous and andknowledgeable for
Mathew
I had an amazing experience. The staff were super friendly and helpful, and the room was clean and comfy. The breakfast spread was great .
The hotel's location is also great
The hotel's location is also great
Farida
I have stayed at this facility multiple times to the point I know most of the staff by their name. The only thing that makes me come back is the convenience to the hotel.
But I have to say the service at this hotel is deteriorating by the days it’s incredible how everything is a mess.
You always have to call for something. If it’s not toiletries missing, it’s the cleaning not showing up unless you call, it’s the laundry bags that aren’t in the rooms.
And for a newly renovated hotel,the walls in some of the rooms are so filthy: it’s just so sad.
And now let’s come to the kitchen. When you order food, plan for an average wait time of 90 minutes and that if you are lucky they bring everything you order.
Staying at this hotel is a constant frustration. I have decided after my patience being tested over and over again, to never lodge at this facility ever again when am in Ghana.
But I have to say the service at this hotel is deteriorating by the days it’s incredible how everything is a mess.
You always have to call for something. If it’s not toiletries missing, it’s the cleaning not showing up unless you call, it’s the laundry bags that aren’t in the rooms.
And for a newly renovated hotel,the walls in some of the rooms are so filthy: it’s just so sad.
And now let’s come to the kitchen. When you order food, plan for an average wait time of 90 minutes and that if you are lucky they bring everything you order.
Staying at this hotel is a constant frustration. I have decided after my patience being tested over and over again, to never lodge at this facility ever again when am in Ghana.
Gurbax
Yes the room was clean
Youssif
Its very dirty room bed full of dust
Jasper
Clean room. Friendly staff. I enjoyed staying here.
Samuel
Good
alex
Check was smooth, rooms clean, water flows out the bathroom floor due to leakage.
Awab
My experience was disappointing overall. The reception team was not very helpful during my stay. I was initially placed in room 622 where the air conditioning wasn’t working. Despite several complaints, the issue wasn’t resolved until my final night when the maintenance team, who I truly appreciate, arranged a room change.
Additionally, the fridge in my room was non-functional, with the power cord visibly cut off this also wasn’t changed until I went again to complain.
There needs to be proper communication from the team especially when one makes a complaint and there’s no solution. My room did not have any hotel contact information or number card to call the hotel or even room service menu. If I needed assistance, I had to leave my room from sixth floor and go all the way downstairs, which was very inconvenient.
There also seemed to be poor coordination around airport transfers. With multiple guests needing to leave at the same time, the situation was made worse when the driver couldn’t locate the bus keys, causing unnecessary delays.
Please do better as the guest experience is a Big No for me.
Additionally, the fridge in my room was non-functional, with the power cord visibly cut off this also wasn’t changed until I went again to complain.
There needs to be proper communication from the team especially when one makes a complaint and there’s no solution. My room did not have any hotel contact information or number card to call the hotel or even room service menu. If I needed assistance, I had to leave my room from sixth floor and go all the way downstairs, which was very inconvenient.
There also seemed to be poor coordination around airport transfers. With multiple guests needing to leave at the same time, the situation was made worse when the driver couldn’t locate the bus keys, causing unnecessary delays.
Please do better as the guest experience is a Big No for me.
Location & surroundings
Palms by Eagles Airport City
P.O.Box CT97,Cantonments,Plot 19&20 Airport City, Accra, Ghana
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Palms by Eagles Airport City
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