Name: Home2 Suites by Hilton Frankenmuth
Address: 1088 S Main Street, Frankenmuth, 48734, US

10/10

Exceptional

21 Jul 2026

elaine

This was an extra nice hotel.Besides having coffee and hot chocolate available they also had fruit like oranges,bananas and apples always available. They were very friendly and check-in was a breeze. Loved having a kitchen in my room and a walk in shower. You won’t regret staying here. I will be coming back to this hotel whenever I’m back in town. Breakfast was really nice with so many different options that other hotels don’t have.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Carol

Very new property, everything was excellent, clean, well maintained ( new) staff was very helpful. Close to downtown area (5-10 minutes walk) dining and shopping

Partner

10/10

Exceptional

15 Jul 2026

Michael

No thanks. I dont write comments

Partner

10/10

Exceptional

13 Jul 2026

Robert

The bed was amazingly comfortable. All staff were courteous and pleasant and very helpful. The room design is efficient and we liked the full size refrigerator/freezer. So useful to keep food and drinks cold and and keep ice handy.

10/10

Exceptional

07 Jul 2026

Rabecca

LOVED this place glad I found it we will stay here again loved the grill out doors, the firepit and layout. We need more of these in other cities...

Partner

8/10

Excellent

06 Jul 2026

Dennis

Could not see anything through our window due to swimming pool roof blocking view!

Partner

10/10

Exceptional

04 Jul 2026

Murray

Home 2 Home is our go to whenever we travel and this new hotel in Frankenmuth was amazing. Great location, lots of parking and beautiful room.

Partner

10/10

Exceptional

04 Jul 2026

Kimbra

We enjoyed our stay. My husband usually hates hotel breakfast and was impressed with the egg bites and chicken sausages, he actually ate and was pleased

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Melissa

We booked a king suite for our anniversary. The hotel was in excellent condition and very clean. The gym looked to be in great condition although we didn't use it. The pool was very clean and looked well cared for, again we didn't use it. Our room was very clean with a very comfortable bed. Ask for a extra pillow because they are feather I believe and they only provide 3 for 2 people and you sink right into them. The walk-in shower was amazing and they provide shampoo, conditioner, and body wash attached to the shower wall. They also provide body lotion next to the hand soap which are also attached to the wall. The kitchen is well stocked with a dishwasher, microwave, and a decent sized refrigerator/freezer. There is a Keurig type coffee maker. The kitchen is set with a four piece dishware set and silverware. There are cooking utensils and pots and pans for your use.
The staff was very helpful and very friendly! We definitely will be back for another stay!

Partner

2/10

Poor

21 Jun 2026

Lisa

Never and I mean Never Stay here. I have been charged 5 times now. I always book through hotel.com I booked my room and had the receipt at check in. I was told my card was declined which I could clearly see it was not since I could see the 2 charges and had the paid in full receipt. The night front desk lady was beyond rude and very loud as she kept repeating my card was declined. Then told me the rooms I booked were not even available. Then continued told me I could go somewhere else. I had already paid for my room and had paid in full receipt with confirmation number. At this point its 9 30 at night and we just want a room so we paid for the room with another card. She charged that card 3 times for the rate of the room. So not only did i pay for my original booking but then she charged my boa card 3 times. 2 charges of 10 deposit and 3 times at the nightly charge. I have never had a hotel clerk so disrespectful and so rude. She embarrassed me for a room I clearly paid for and am still charged for. Not once but a total of 5 charges between hotels.com & boa card. So how was my card declined? The manager apologized the next morning and said he would refund the charges but still not refunded or fixed. He also said this happens when ppl book through third parties alot. Beware...Would not allow me to show the pictures of charges (personal info & pricing) This place was New but very Plain nothing special about it.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Rodger

The door had a 1\" gap on the bottom you could see into the hallway

Family_with_children

10/10

Exceptional

15 Jun 2026

Sue

NA. one night stay.
Did not use kitchen amenities.
Everything appeared very clean.

Partner

10/10

Exceptional

11 Jun 2026

Jessica

The room was very large and comfortable. Very clean, the staff was friendly and great location. I would definitely stay here again

Partner

10/10

Exceptional

10 Jun 2026

Glanda

The property was very clean, well kept, and updated. I love the rooms, how they are set up and have everything you could possibly need. I really like the real kitchen setup and additional roll out desk space if need, very roomy and upscale. The coffee was great, really good coffee, good coffee matters even when your not an everyday drinker of coffee, you know the difference. The breakfast was ok with the waffles, sausage, fruit, bagel, and cereal options. It could of been better if had bacon, scrambled eggs, real diced potatoes or hash browns. The mini hashbrown circles was thin and too dry, made them taste imitation and nasty. They did have hard boiled eggs but the circle egg flats definitely need to be trashed, they was not thick enough and hard, not good enough for any type of sandwich. I did like the circular cheese curds they were great, so overall not bad. Breakfast on a 1-5, I give it a 3. The indoor pool was at a good temp, not to cold and I loved the seating outside with lights and grilling options. Staff was friendly, nice, helpful, and happily conversative. Will stay here again.

Partner

10/10

Exceptional

10 Jun 2026

cynthia lou

Had a great stay .

Family_with_children

8/10

Excellent

09 Jun 2026

Kristian

All good

10/10

Exceptional

07 Jun 2026

Teresa

Location was great. Very nice atmosphere. Beds and pillows were very comfortable. Breakfast had many choices and was delicious.

Friends

8/10

Excellent

01 Jun 2026

Samuel

The property is great unfortunately I was overcharged and I still haven’t heard from management. But hopefully I will get it resolved in the next day or two.

Family

4/10

Poor

30 May 2026

Alison

Double check on your way there that the room will be ready by check in time. Ours was another hour wait after arrival. And they hold money for another week after you’ve left.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Donald

The property just started in October 2025 so was extremely well kept clean and much more than we ever expected. Best breakfast ever.

Family

10/10

Exceptional

25 May 2026

Lloyd and vicki

My husband i for are 25th an best stay ever

8/10

Excellent

25 May 2026

Brooke

Great rooms. Good location.

Family_with_children

10/10

Exceptional

24 May 2026

Ronda Jo

This was the best hotel I have ever stayed!! I have been to many Really!! The bacon for breakfast was so good! The place was clean pretty room was very nice and clean with a kitchen was great trip and walk to down !! Thank you see you again!!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Thomas

Breakfast was subpar. Yogurt from a pump container?? Poor selection. Stale breadgoods.
Would be nice if there were a hot tub/jacuzzi.
Rooms were great.

Partner

10/10

Exceptional

17 May 2026

Jose

Nice hotel

10/10

Exceptional

09 May 2026

Jennifer

Breakfast was good. Lots of options.

Partner

10/10

Exceptional

21 Apr 2026

Linda

Breakfast was poached eggs, sausage patty, different breads, toaster, waffles, donuts and water, juice, coffee. Plenty of seating outside the small room where you choose your food. Hotel is new, we stayed in a suite that could have easily slept 6. 16cubic Fridge, microwave, dishwasher and all the plates glasses bowls cutlery provided. But only 1 chair in the room. There was a small pull out table. But unless you eat on the couch or beds. 6 people and 1 chair won’t work. We took our delivered pizza downstairs.
There was a group of older people who were drunk in the halls late that night. But that wasn’t the fault of the hotel. Just inconsiderate adults.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Dawn

Perfect

10/10

Exceptional

12 Apr 2026

Bonnie

Room was very clean and comfortable. Staff were very friendly and helpful. They were truly dog friendly. The pool was clean and comfortable.
The breakfast buffet was just ok. They could have used better egg options and fresh fruit. The only fruit there was brown bananas. The breakfast staff however was very pleasant and attentive.

Pet

10/10

Exceptional

11 Apr 2026

Linda

Went with grandchildren. They loved the pool. Rooms were very nice. We had a handicap accessible room. Had everything we needed

10/10

Exceptional

04 Apr 2026

Jane

Great breakfast and overall property cleanliness. Highly recommend.

Family_with_children

8/10

Excellent

04 Apr 2026

Jarod

Staff is amazing. Breakfast area was tight and could be larger but the food was good.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Kimberly

Breakfast was not fresh when I went downstairs on the second day. Juice machine was out of order. We went to Leo’s on the day we were leaving because at least it was edible. I stayed there for 2 nights, first night the people above us were just jumping and running around. I thought nothing of it and thought they would leave on the second day. From 8am-2pm the people above us were just nonstop stomping and I finally called the desk. She said she would get right on it and for a good two hours or so, they did stop but then it continued till after 11. I was annoyed and probably should’ve called again. I was sick and tried getting some sleep. Around 6am they were jumping around again that woke me up and then at 8am. I told the receptionist that I was very unhappy with my stay because of the excessive noise. All she said was okay, you’re all set. I’m definitely going to send a formal complaint to Hilton because spending $430 and some tax for two nights and not being satisfied is outrageous.

Partner

10/10

Exceptional

03 Apr 2026

Nicole

Clean room, kitchen was very useful

Family_with_children

10/10

Exceptional

31 Mar 2026

Amar

location and hotel was excellent, however since its a pet friendly facility i wish they assign some room which can be only for guest with the pet sometimes its hard to clean pet hair. The room we stayed in was pretty clean even then the pet hair was sticking to our socks and clothes.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Irene

The food was good but they ran out of waffle mix and the staff needed to clean up in the front of the hot food stations, that was about 9:15, my family was a little disappointed

10/10

Exceptional

29 Mar 2026

Mariah

Everything was perfect from checking to checking out. Staff were very welcoming, pleasant and friendly. I was greeted by Alex. He was nice & informative. I definitely plan to visit again in the near future.

Family_with_children

10/10

Exceptional

22 Mar 2026

Gordon

Very clean room and helpful staff. Great location. The only thing that I wish was different was more channels on the TV.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Claudia

Everything we needed was there and extra blankets!

10/10

Exceptional

21 Mar 2026

James

Great hotel. Great room. Highly recommend.

Partner

10/10

Exceptional

18 Mar 2026

Tyler

Hotel was clean, quiet, affordable, and an absolute pleasure to stay at. Not one single thing to complain about.

Family_with_children

8/10

Excellent

10 Mar 2026

Kimberly

This place was great! The only two things I didn’t really care for were how the pillows were so soft. I needed a more firm pillow. The other issue was breakfast. Most of the things that were available that are hot, were overcooked and the little bread pantry that they had was pretty stale. It’s like in a compartment thing but it wasn’t staying fresh at all. I wanted a bagel in the morning and it was rock hard.

Partner

8/10

Excellent

01 Mar 2026

Kristin

Friendly staff

10/10

Exceptional

26 Feb 2026

Carina

The room was very clean, breakfast was great, pool was new and clean, and staff were so so kind. It was close to frankenmuth but centrally located in Michigan so it was easy to get anywhere. We will absolutely stay again.

Family_with_children

10/10

Exceptional

22 Feb 2026

Roya

New hotel with really nice amenities for traveling, especially with family.
The rooms were very spacious and had separate bedroom and living room spaces. The complimentary breakfast had plenty of options and kept us full. The pool area and towels are great!

Friends_and_family Family

8/10

Excellent

17 Feb 2026

JANE

great

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

robert

Room was very clean and all the staff I had interactions with were very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Cathy

Very nice neq hotel in Frankenmuth. Staff is very friendly and text you after you settle in to see if uou need anything. Full size refrigerator is a bonus! Great location as well!

Leisure Family

10/10

Exceptional

10 Feb 2026

Rachele

Everything was fine

10/10

Exceptional

08 Feb 2026

Elizabeth

Room was great. Spacious. Breakfast was good.

Leisure

10/10

Exceptional

01 Feb 2026

Sumaya

Facility and staff

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Robert

Everything about this stay was great. The facility is in excellent condition as you would expect a new facility to be. Pool was clean, room was clean and lobby area was clean. We will definitely stay here again.

Leisure Family_with_children

8/10

Excellent

24 Jan 2026

Tausha

Breakfast stated a little late and was cold. Everything else was good.

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Craig

Humming noise heard all night, loud enough to us to not get much sleep.

8/10

Excellent

18 Jan 2026

Tammie

It was a nice room. To bad the pull out bed was to uncomfortable to sleep on.

Leisure Family

10/10

Exceptional

17 Jan 2026

Cheryl

Great experience! What's not to love. Newly built, clean, smooth check-in, breakfast included and convenient location (within walking distance to downtown shops and restaurants).

10/10

Exceptional

11 Jan 2026

Michelle

It would have been nice to have some gluten-free options for breakfast. Gluten-free bread or some gluten-free muffins.

Friends_and_family Family

4/10

Poor

09 Jan 2026

Caitlin

Overall, the hotel was just okay. For a newer property, I expected less wear and better upkeep. Our stay got off to a poor start. When we checked in, our room was clearly not clean. There were crumbs on the floor, and the bedding had obviously not been changed—very stained sheets, hairs and large makeup marks on the pillows. It was disgusting and made us want to leave. I asked to be moved to another room but was told the hotel was sold out. Housekeeping had already gone home, which was shocking for a sold-out Hilton property on New Year’s Eve. I was offered clean sheets to change the bed myself, which was not acceptable. This is where Harold at the front desk deserves credit. Despite being the only staff member on site, he contacted housekeeping to locate clean bedding and personally came to our room between checking in guests to change the sheets himself. While it took time, it became clear he was doing the jobs of reception, housekeeping, and more. The situation itself was unacceptable from a management standpoint, but Harold did everything possible and was appreciated. Guests should be aware breakfast ends early. On New Year’s Day, it was done by 9:00 a.m. We had to drive 15 mins to Birch Run for food. The next morning we arrived at 8:30 a.m., but all fruit was gone, and there were no refills. I have a gluten allergy, and aside from plain yogurt, there were no options. Overall the stay fell short of expectations for a Hilton property, but Harold’s service was exceptional.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Jakenya

We stayed around New Year’s Eve. The hotel was clean and inviting. The staff was very friendly. We really enjoyed our stay and look forward to staying there again the next time we’re in the area.

10/10

Exceptional

06 Jan 2026

Marilyn

I loved it! Clean courteous staff & accommodating

Partner

10/10

Exceptional

06 Jan 2026

Melissa

Our suite had everything we needed and was spotless. The stag was amazing and friendly.the breakfast was amazing. Will definitely be back and recommend this to anyone
Thanks for an amazing trip

Leisure Family

10/10

Exceptional

04 Jan 2026

Jennifer

Beautiful hotel and delicious free breakfast!

8/10

Excellent

31 Dec 2025

Carla

Very clean, staff was so kind and friendly. Cleanest area.

Leisure Family

10/10

Exceptional

29 Dec 2025

YVONNE

Staff was friendly, pool was great , room was very clean ans spacious! Price was very reasonable It was outstanding! We will be back!

Business_and_leisure

10/10

Exceptional

28 Dec 2025

Janet

Great new hotel- very nice staff!

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Joshua

Nice place

Leisure Family_with_children

8/10

Excellent

26 Dec 2025

Kevin

We were expecting to swim but the pool was very cold

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Yvonne

This newer hotel was clean and nice. It’s close to the Frankenmuth downtown area (several blocks, maybe you could walk there in the summer). There is a pool and breakfast.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Carl

Room was immaculate! All very new and very very clean. Also very spacious and the furnishing and fixtures nice and modern.

The only negative was the breakfast. Hotel was full I think when we stayed, and when we came down for breakfast there was no room to sit. That no big deal in itself - we were going to grab something and take it back up to the room, but and there was also very little food, had to hunt for a plate, no glasses for juice. Staff were not replenishing fast enough. We left to have breakfast somewhere else. Not a big deal, but when ostensibly you’ve already paid for breakfast it’s irritating.

Everything else great tho.

10/10

Exceptional

23 Dec 2025

Sara

Way too hot during breakfast

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Julia

Great hospitality

Leisure Family

2/10

Poor

21 Dec 2025

Konsuela

Staff was very unsettling!! Calling me to confirm prior to arriving or they will cancel because they are a full house and not even half the hotel was occupied. Entered my room found 2 backpacks and a scarf in the room that was supposed to be mine! Staff didn’t have a explanation and didn’t do nothing about it besides picking up the items when I called the front desk. Never had such a bad experience in Frankenmuth like this place before

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Heidi

The room was extremely clean and spacious. I would definitely stay there again.

10/10

Exceptional

15 Dec 2025

Kim

Newly opened hotel, clean, clean, clean! Great breakfast!

10/10