Staybridge Suites Austin Airport

10/10

Exceptional

15 Feb 2026

John

Great

2/10

Poor

31 Dec 2025

Mohammad Reza

Not a pleasant experience.

10/10

Exceptional

20 Nov 2025

Shelby

Clean room, good breakfast, helpful staff

Leisure Partner

6/10

Pleasant

09 Nov 2025

Jena

The front desk staff were kind and helpful. The room itself was dated and not to the standard I’m used to for this hotel brand.

Leisure Partner

6/10

Pleasant

03 Nov 2025

Ida

Our room, 419, was in the midst of renovations! Unfortunately that meant there was splattered paint in the bathroom, a bathtub with a hole that, hopefully, will be fixed! However the bed was clean, AC was working, and we had a lovely sofa and TV to rest on besides the bed! There was even a kitchen that we didn’t get to utilize! The whole property definitely needs some renovation, however the staff was awesome and lovely and it was a great location for a two day stay for our friend’s wedding!

Leisure Partner

8/10

Excellent

09 Sep 2025

Marshall

Yyyyyyyyyyyy

Leisure Partner

10/10

Exceptional

08 Aug 2025

Dawn

This hotel is in a remodel, but the rooms were nice and clean. Staff was great!!

10/10

Exceptional

03 Aug 2025

Joel

Great staff

Business_and_leisure Partner

10/10

Exceptional

30 May 2025

Raye

Matt and Beto helped us with a family get together. They were so accommodating Can’t thank them enough!

Friends_and_family Family

10/10

Exceptional

14 Apr 2025

Kenneth

Place was very quiet and the staff was very friendly

Business

10/10

Exceptional

06 Apr 2025

Federico

There was a little construction but nothing really noticeable clean rooms and friendly staff excellent breakfast

Leisure Partner

8/10

Excellent

27 Mar 2025

Verified traveler

Housekeeping

Check out was at noon. At 9:00am the housekeeper knocked & quickly used her key. Thank goodness I had the security bar engaged. She did it again at 11 & then called my room to check if I needed late checkout.

Self

6/10

Pleasant

11 Mar 2025

Verified traveler

Needs renovation

Stay was ok. Nothing special. But the rooms were being renovated. The room we had was missing a drain plug, something to wash the dishes with (sponge), shower head had little water pressure which made it just dribble out and hit the water dispenser and splash onto the bathroom floor and was missing a blanket for the pull out bed. Our floor was also being renovated so there was a strong smell of paint or lacquer and plaster stains on the rug as well as plastic covers on a door or two. Breakfast was decent as well as the social event. Water was turned off for a few hours just before we had to leave, but apparently they had an emergency of some kind.
Overall, it wasn’t that bad, but could have been better. Very convenient location tho. And staff was great.

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

Edward

Need some TLC

The place was dated and needed some TLC starting with the Elevators. Over all rooms are spacious and Beds were comfortable with freshly washed sheets.

Friends_and_family Family

6/10

Pleasant

29 Jan 2025

Amy

Under construction which is ok. Not very clean, had a funny smell. Would not stay here next trip.

Business

2/10

Poor

13 Jan 2025

Drew

Misleading pet policy. No mention of a fee online.
Terrible condition in and out, with poorly planned Renovations progress. Saw 3 roaches…COMPLETELY IDIOTIC ELEVATOR LOCATIONS THAT ARE NOWHERE NEAR THE MAIN ENTRANCE AND THESE ELEVATORS ARE HIDDEN BEHIND DOORS THAT RESEMBLE ROOM DOORS. INCONVENIENT

8/10

Excellent

11 Dec 2024

jesse

although we found a roach essentially the room and service was perfect. we understand there could be improvement but maybe a fumigation should clear problem.

Leisure Family

10/10

Exceptional

08 Dec 2024

Francisco

Check in was quick and easy. Access to property was easy, area was quiet,

Leisure Family

10/10

Exceptional

28 Nov 2024

John

Good value

10/10

Exceptional

22 Nov 2024

Audrey

Great hotel bad Manager

The facility although under renovations, was great. The room outstanding. The service sucked.
On checkin, i was told that there was a $50 incidental. I was preplexed as i had called the hotel and was not made aware. I was making a suggestion that that info should be given up front. The, i guess, manager, cane out with a big attitude. She told me it was non-negotiable and they could cancel my reservation and i could go somewhere else. Only prayer kept me from retaliating!!! I told her i was not talking about the charge, just that people should know in advance. As i was standing there, another person came up and was shocked when they heard about the charge.
While the hotel was a 5 star, because of her attitude, i will never go back.
I was there to do a class for the police department, with students from different locations, i did tell them about the incident and recommended they not use the faculity.

Business

6/10

Pleasant

19 Nov 2024

Lori

I would not recommend staying here until the renovations are complete. Nothing was outright bad, but I would choose to stay elsewhere. The food was room temperature instead of warm. The sofa was well worn and pulled so that the stuffing was coming out. The bathtub had chips in the surface. The bed, however, was pretty comfortable.

Business Self

6/10

Pleasant

11 Nov 2024

Verified traveler

Hotel is under renovation and currently a bit dingy. Services are reduced and breakfast was not as good as at other Staybridge Suites.

Friends_and_family Family

8/10

Excellent

14 Oct 2024

Tonya

.

Leisure Family

8/10

Excellent

30 Sep 2024

Thomas

Staff was very accommodating. Sign on elevator said out of order and our rooms were on the 4th floor. We had an 87 year old that could not make the stairs so they changed our rooms to the first floor

2/10

Poor

27 Sep 2024

Preeti

Extremely disappointing! The place was under renovation and very very unkept. There were 2 elevators on either end of the propery, so was a long long walk to get to the elevator

Besides, i went for breakfast at 9:30 AM and they had already closed the service.

I would never select this again!

Business

8/10

Excellent

27 Sep 2024

DANA

It was under some construction and newly renovated. My stay was clean, quiet and had free parking.

Self

2/10

Poor

13 Sep 2024

Carolyn

Terrible

4/10

Poor

17 Aug 2024

James

Roach in kitchen area and ants in bathroom. Room was very musty and ac quality terrible with thermostat barely hanging on wall. Remodeling in progress.

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Mark

Home away from home

This place is perfect for a weekend getaway spot. Each suite is like a little one or two bedroom apartment that is fully equipped with a kitchen and living room space. The hotel is clean, safe and accessible. My favorite thing about this hotel is that I can bring my fire tv stick and plug it into the tv and have literally everything just like home. The staff is friendly and helpful, overall it’s home when you are away from home. Great place!

Partner

8/10

Excellent

09 Aug 2024

Ricky

Close to the airport, studio, mini kitchen, couch.

Property under construction, 2,3 floors closed, crew lives and works there.

4/10

Poor

30 Jul 2024

Ana

Dont stay there.

The place is under renovation and everything is half done. The shower pressure was weak, and the work on thr shower is half ass.

Partner

10/10

Exceptional

29 Jul 2024

LaSunji

They had renovations going on, but the crew was very quiet. Of course I stayed Friday through Monday. The breakfast was nice and everything was clean. I appreciate it thanks, Staybridge.

Leisure Friends

2/10

Poor

20 Jul 2024

Dawn Danelle

Would never stay there again.

The hotel was in the process of a huge remodel so the ere were plastic tarps draped all over, missing ceiling tiles with exposed wiring, and gouges along the walls. The elevator was in bad shape and the room smelled overwhelmingly of mildew. We stayed about an hour but elected to move to another hotel. We were still charged even after a call to hotels.com and speaking with management. The place was unacceptable. Completely disappointed.

Friends_and_family Family

10/10

Exceptional

13 Jul 2024

Fresh

Up to

2/10

Poor

06 Jul 2024

Ricardo

Bad rooms and very hot

We got there to find out it was being remodeled. Next we got a room that the ax was not working. The whole hotel seemed to have the AC off halls and elevetaors were extremely hot. Got switched to a different room to find out the shower head was broken and the sink splattered water everywhere. Conditions were addressed but never offered us a better accommodation. Never staying there again. Rather stay at a motel 6 for these conditions. Honestly hotel looked very run down on the inside.

Friends_and_family Family

10/10

Exceptional

23 Jun 2024

Brenda

Even while renovations are going on now the hotel was still very clean, quiet and accommodating. The breakfast are had to be moved because of the renovations but the staff still made sure that guest were made aware and the area was clearly marked. The breakfast was still hot and they had a good selection. I would definitely recommend this property .

Leisure Family_with_children

4/10

Poor

13 Jun 2024

samuel

Property was under construction with painting being conducted within walking entrance of corridors area no rerouting guiders, no signage or safe guards protecting customers from fumes or paint over spray. Staff was polite but, had delayed flight, as a member of IHG hotels nothing was accommodating for the issue. Asked what would be the process for any points or amendments to reclaim due to the delayed flight arrival. Staff stated the situation would be considered a no show!

Business Self

10/10

Exceptional

29 May 2024

Robert

Under renovation—will be great when complete!

10/10

Exceptional

22 May 2024

Andres

Other then the renovation perfect stay

Business_and_leisure Friends

10/10

Exceptional

21 May 2024

Sandra

.

10/10

Exceptional

20 May 2024

SCOTT

I had room 304 nice large suite very quiet elevator just down the hall self parking no fee very clean 👍

Leisure Self

8/10

Excellent

13 May 2024

Kimberly

Smelled nice, clean

4/10

Poor

11 May 2024

NELLIE

We chose Staybridge because it is pet friendly. The website showed a lovely lobby and free buffet style breakfast. Unfortunately, the lobby was closed off for renovations. The breakfast pastries were still frozen. No waffle maker. The room has a coffeemaker but did not provide filters or regular coffee (decaf only). We had to go to a nearby restaurant for breakfast. The a/c kept shutting off and the room was consistently hot. The mattress was very uncomfortable. Regretted not spending 10 dollars more for one of the newer hotels nearby.

Business_and_leisure Pet

6/10

Pleasant

29 Apr 2024

SUSAN

The lobby was under construction which caused a claustrophobic feel with plastic hung all around. The breakfast area was moved to a meeting room - they did their best, but the food and beverages were not organized. In my room, it was so humid that the carpet felt damp. I would not visit that location again.

10/10

Exceptional

28 Apr 2024

gus

Close to Airport.

Leisure Family

8/10

Excellent

27 Apr 2024

SUSAN

Facility is under construction/remodel… a bit of a hassle up and plastic hung in lobby area

8/10

Excellent

27 Apr 2024

Brian

Construction inside should likely warrant much more discount

10/10

Exceptional

26 Apr 2024

Jesus

Everything is good

Business_and_leisure Family

8/10

Excellent

13 Apr 2024

Michelle

Currently undergoing some renovations. April 2024

Leisure Partner

10/10

Exceptional

13 Apr 2024

Mary

Rooms were clean and roomy with full kitchen, little stove, refrigerator and dishwasher!

Bed was comfortable. Plenty of room to relax and a desk to work on.

Leisure Family

6/10

Pleasant

09 Apr 2024

Felice

Good wifi! Very limited airport shuttle service. No dining. Older facility.

10/10

Exceptional

08 Apr 2024

Lea

Close to the airport and staff are excellent! Reno’s in the lobby happening now but it’s alright. Breakfast was ok.

Leisure Partner

10/10

Exceptional

07 Apr 2024

Lori

Easy access, professional and courteous staff. Highly recommend!

Leisure Family

10/10

Exceptional

23 Dec 2023

Dena

We like staying here because of the 2 bedroom suite. Half the elevators were out. And bathrooms need updating- toilets needs to be replaced and tub faucets pour out water with the shower- wastes so much water.

Leisure Family

8/10

Excellent

25 Nov 2023

Dena

We stay here all the time. AC works great. There were several maintenance issues with my room that need to be addressed. My Biggest complaint and I have never had this happen but we paid for a king room with two queens in a two bedroom. We had three queens. Every time i went to find a manager no one was available- i will ask at check in next time to make sure i get the king. There was also a door at end of hall that had been “Taped” up- felt weird hearing people and having light come thru the door-

Leisure Family

2/10

Poor

10 Sep 2023

John

Old , time to start over.

Leisure Family

4/10

Poor

16 Apr 2023

Andrew

Not sure who was more to blame in this case: Expedia or the hotel. Maybe both. When we arrived at the hotel I called the hotel because the *main* reason I booked this particular one was because Expedia said it had free hotel to/from airport shuttle transport. The front desk said they did *not* have shuttle surface! So we had to cab it at $60 bucks for literally a 5 minute drive. When we got there the front desk explained they only offered “limited” shuttle but not on the days/hours we were there so that was a. Implore letdown and a costly one at $120 cab/Uber fair round trip. Second issue; when we arrived the front desk lady was apologetic but said the room we booked was not available… So we had to split up our family which was a bummer. Certainly things happen but this was a disappointing hotel stay all way around and I would not stay here again if traveling to Austin there are far better choices.

Leisure Family

10/10

Exceptional

02 Feb 2023

Ozzie

Everything was very good. No complaints. Staff very friendly, rooms clean, bed comfortable, bathroom clean and everything in working order. Breakfast was very good. Pet friendly. We would definitely stay here again.

Leisure Pet

8/10

Excellent

09 Jan 2023

Beverly

Good stay

Leisure Family_with_children

8/10

Excellent

10 Dec 2022

Larry

Good value

Stayed for a week, the room needs upgrades & things cleaned thoroughly (bathroom corners, kitchenette area). Plenty of space & I absolutely loved the daily new towels delivered & light turn off the bedding. Overall a good value.

Business

10/10

Exceptional

26 Nov 2022

Rabia

I had a great time staying at the Staybridge. I love the buffet breakfast in the morning. Staff was really nice.

Leisure Family

8/10

Excellent

14 Nov 2022

Michael

First time in Austin

We booked this hotel because they advertised airport shuttle service. So i was fairly unhappy when we landed and i called the hotel and was told that there was no shuttle service on that day. So, our stay didn’t start out great but we thought the room and the hotel overall was nice and clean. The staff was very nice and helpful and the breakfasts that they offered were great!! They even changed what was offered from day to day.
We would stay here again.

Partner

10/10

Exceptional

25 Oct 2022

Danny

Great price for F1 weekend

Leisure Friends

8/10

Excellent

18 Oct 2022

Dena

We love the location of this hotel but have noticed how it needs to be updated. Pros were the AC worked well and the beds were comfy; ice maker didn’t work, half the electric outlets were not working ; i fell in tub it was so slick: toilet wouldn’t flush; it was weekend no housekeeping; i was very disappointed in the condition of the room. We basically slept and left early each day. I’m sure we will stay again when we visit city. This review is to inform hotel to update not to bash them. It’s a great location.

Leisure Family

10/10

Exceptional

21 Aug 2022

virginia

I liked the 2 bedroom suite with there own bathrooms. I like the breakfast buffet and the airport pickup

Business Family

10/10

Exceptional

23 May 2022

Jeffrey

Very clean and well maintained property with friendly, welcoming staff.

Leisure Family

2/10

Poor

06 May 2022

Brigittine

BE WARE: WHILE THE POLICY STATES CHECK IN IS AT 3:00, ON-SITE DON'T GUARANTEE A CHECK IN TIME ALL. THEY WILL LET YOU IN WHENEVER THEY WANT OR CAN. BE PREPARED TO WAIT FOR YOUR ROOM FOR HOURS BEYOND THE STATED CHECK IN TIME. SHADY.

Business Self

8/10

Excellent

26 Apr 2022

Raymond J

Staff was very polite and accommodating.
Building was dated.
No restaurant or bar area

Leisure Family

6/10

Pleasant

03 Mar 2022

EUN JIN

convenient locations but cleanness wasn't good. Breakfast bars were good enough.

Leisure Family

10/10

Exceptional

02 Mar 2022

Martin

great place to stay

Nice hotel, great breakfast, EXCELLENT and FRIENDLY STAFF.

Business

10/10

Exceptional

28 Feb 2022

Lindsey

So comfy!!

Partner

8/10

Excellent

18 Jan 2022

Dena

Close to airport and my daughter's home. Easy to find - restaurants and shopping close by. Super nice staff - good breakfast - nice rooms -

Leisure Family

6/10

Pleasant

28 Dec 2021

Faustino J Carmona

Ok

Leisure Family

6/10

Pleasant

25 Dec 2021

Verified traveler

My stay at Staybridge

My stay was okay. My only complaint is that the hotel is very dated. The furniture in the room is old. Qnd has stains in it. Beds are comfy. Water pressure and hot water issues need to be addressed. Breakfast was good. Parking is good. Location of hotel ia great.

Friends_and_family Family

10/10

Exceptional

25 Dec 2021

Yeltsin

Very comfortable rooms.

6/10

Pleasant

05 Dec 2021

Jacqueline

Average stay with a poor conditioned tub

This hotel was near the airport with other hotel brands. There wasn’t anything near the hotel to walk to, but it was expected. The hotel had free continental breakfast which made me think that I don’t ever want to have a free continental breakfast again. It was free though. The worst part of the room was that the bathtub’s finish was chipped and looked sketchy.

Self

6/10

Pleasant

24 Nov 2021

Lizette

The grab bars in the shower were very loose. There was a musty smell to the room.

Friends_and_family Family

8/10

Excellent

22 Nov 2021

Graciela

I brought back a breakfast snack, placed on the counter in the room. When i went back for it, a roach ran from the plate.

Friends_and_family Family

8/10

Excellent

26 Oct 2021

Debbie

Needs an update but not bad, convenient to airport

Not bad but needs painting and updating. The bed was comfortable. Oddly, we only had very hot water sometimes, in the bathroom and kitchen - no cold water available at all. This happened several nights of our stay. Cleaning is only once per week.

Partner

8/10

Excellent

26 Oct 2021

Verified traveler

Everyone was very nice but the hotel is old and not in the best condition. Everything worked but the pipes were nois

Partner

8/10

Excellent

06 Sep 2021

Jonathan

The hotel is very nice and clean only complaint was the hot water pressure

Leisure Partner

10/10

Exceptional

12 Jul 2021

Verified traveler

The elevators are very little in size and not enough sanitary supplies

Leisure Family

8/10

Excellent

07 Jul 2021

Verified traveler

The room was spacious and the bed was very comfortable!

Business_and_leisure Partner

10/10

Exceptional

13 Jun 2021

Verified traveler

Peaceful

8/10

Excellent

25 Apr 2021

Samantha

Shuttle service

The shuttle service was not great and although it was a courtesy shuttle the shuttle driver failed to let us know there was a service, but wanted to take us as little distance as possible and wasn’t in a hurry to offer suggestions, options, etc and I think didn’t want to work.

Friends_and_family Friends

6/10

Pleasant

21 Apr 2021

Verified traveler

The rooms are clean and the location is good. But when you walk down the halls and the general areas... it smells like water damage was trying to be covered up. It attacked you when you would open the door in your room to the hallway. But the rooms escaped this pleasure thankfully.
It was affordable and not completely atmosphericly unkind. May stay again if the pennies are tight.

Leisure Family

8/10

Excellent

16 Apr 2021

Ruby

Staff was very attentive,room was exceptionally clean, free laundry amenities were great. Would definitely recommend to a friend or colleague.

Partner

2/10

Poor

06 Apr 2021

Krandalynn

Vents were broken suffered from severe allergies, it smelled like a zoo in my room over at Staybridge , had to change rooms twice -in Austin tx at 1611 Airport Commerce blvd , the front desk agent was extremely rude , booked a 6 night stay but wanted to leave after I endure the bad experience from the room , also after talking with another guest on the elevator who said he was positive for covid , Staybridge argued me up & down behind my early check out refund I was requesting. She said she wasn’t gonna give me a refund. I was pissed!!! I immediately called corporate who filed a claim and 48 hours later I was reimbursed for the days I didn’t stay. Thank God for upper management!!!

Business

10/10

Exceptional

01 Apr 2021

Verified traveler

I liked that they had a full basketball court where my children could play. I loved that the suite had a home away from home vibe, with a fully stocked kitchen, appliances e.g, dishwasher, microwave, toaster, refrigerator. There were cabinents full of plates, glasses, bowls. The drawers had utensils even a can opener. Last but not least they even had a cutting board. This place is more bang for four buck.

Friends_and_family Family

4/10

Poor

22 Mar 2021

Ramiro

Texas vs New Mexico St.

The pictures that are posted on this hotel are misleading....1st as soon as we opened the door to the room there was a very strong musky old smell...the carpet in my room was very badly stained..furniture seats were stained..the tv in the living room did not work....the handle to the faucet sink stayed in my hand when i tried to turn it on..the back door of the hotel was hanging on for dear life...looked like someone forcefully kicked it open.....bed mattress need to be replaced..badly...do yourself a favor and find another hotel to stay at..never again

Partner

4/10

Poor

21 Mar 2021

Verified traveler

The property is old, and the rooms and furniture look outdated. The biggest issue was with the faucets. Either there was very hot water or cold. We had to use a plunger a couple of times for the commode. Breakfast wasn't great. The rooms are not worth the cost. The staff were good and helped us with extra towels when we asked for them. They do not provide room service for your stay. Better to book a different room for each day if you need a fresh room.

Leisure Family_with_children

4/10

Poor

14 Mar 2021

evdokia

Very dissapointing

Towels missing dirty dishes shower presser off and stained tub water too hot

Self

10/10

Exceptional

21 Feb 2021

Verified traveler

The room was a good size and had all the amenities that I needed. Very friendly staff!

Business Self

8/10

Excellent

15 Jan 2021

Frank John

Yet another good stay

Another good stay with SBS as usual. Front desk agent, I forgot her name, but most attentive and genuine. Clean lobby, corridors. Room is always sufficient with enough space, Homey, cozy. Kitchenette is always a plus. Bed was comfortable, bathroom clean, though issues this time with the toilet but am sure maintenance will fix that quickly. I usually bring certain things of my own, but one doesn't really need anything when staying here. Generally quiet and just 2 minutes off of 35 and BW so quite convenient as well. I dont see why one would pass up staying here as I will return. TY.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2021

Verified traveler

Establishment was very clean, quiet and peaceful, I loved the space. From here on out I will looking for staybridge suites facilities in any area Im in .

Business_and_leisure Self

4/10

Poor

02 Jan 2021

Wendy

My key card did not work on entrance by room, had to walk all the way around each time and breakfast on list was not available or it was rotten

Friends_and_family Partner

10/10

Exceptional

08 Dec 2020

Verified traveler

Excelente

es un excelente Hotel y mantiene el protocolo de seguridad ante esta pandemia, cuan viajo a Austin siempre me hospedo en este hotel

Friends_and_family Family

8/10

Excellent

07 Dec 2020

Christopher

Food was absolutely great . Driver was cool. Maybe some more channels to choose from on tv.

Business Family

10/10

Exceptional

27 Nov 2020

Verified traveler

Staybridge Suites always have consistent quality and the beds are super comfy!

Leisure Family

10/10

Exceptional

26 Oct 2020

Kay

The cleanliness, staff, breakfast, and room was excellent! It is an older hotel with dated furniture. It has been well maintained and was clean. The best 3-star hotel I have stayed in and I would choose it again for the price and accommodations in the future.

Leisure Family_with_children