Name: Comfort Suites Austin Airport
Address: 7501 E. Ben White Blvd., Austin, 78741, US

6/10

Pleasant

24 Jul 2026

Rachel

.

6/10

Pleasant

23 Jul 2026

Theresa

This was last minute stay. Room was clean, however, those extra small pillows are terrible, granted there were 3. Still terrible choices for pillows. Would be nice to have extra bedding for the 2nd double bed. The 1st bed had ample bedding. Breakfast was chicken nuggets and eggs?? Um ok. The patio was unavailable. Clean tho for a lat minute stay.

4/10

Poor

14 Jul 2026

Betty

I have paid full price but I was given a room with a non-working television. Hotel was full so couldn’t change rooms.
Desk clerk said router was locked up in manager’s office and they wouldn’t be available until the following day. Bad service!

6/10

Pleasant

06 Jul 2026

Idolina

Please was old but comfortable :)

8/10

Excellent

02 Jul 2026

Marivel

Good

Family_with_children

10/10

Exceptional

07 Jun 2026

Janet

It was a great stay

10/10

Exceptional

27 May 2026

Kiariliz

Me encantó y volvería muy amable y servicial

Family_with_children

4/10

Poor

25 May 2026

Cristian

Not the best experience, property was kinda dirty and janky looking. The lady at the front desk was on the phone with who I assume was a boyfriend or something and paid no attention when we were trying to check in and ask questions, don’t recommend staying here

Friends_and_family Friends

10/10

Exceptional

23 May 2026

Martha

Nice people

10/10

Exceptional

17 May 2026

Erik

The room was perfect, clean everything the staff are nice and they’ll be working good also, the breakfast in the morning hit the jackpot waffles and eggs and sausage cereal a little bit of everything will be staying there again

Family

8/10

Excellent

17 May 2026

Russ

Showers weren’t too hot

Self

6/10

Pleasant

15 May 2026

William

unhelpful overnight help at desk with no personality and looked lazy sitting back in chair.

Self

4/10

Poor

14 May 2026

Thane

Bathrooms uncleaned

10/10

Exceptional

12 May 2026

Rory

Great

10/10

Exceptional

08 May 2026

Karen

Our shower / bath had issues with turn on and off but everything else was wonderful. Breakfast sausage a bit weird but we got there I. The last 15 minutes

Partner

10/10

Exceptional

04 May 2026

Jamie

Comfy clean rooms. Very close to the airport, that's why I chose it because I had an early flight. I left too early so I didn't have breakfast. Good hotel and great value!

Self

10/10

Exceptional

26 Apr 2026

Rachel

Great place

Friends_and_family Family

2/10

Poor

24 Apr 2026

Brad

The ac didn’t work I tried getting help or to switch rooms but couldn’t and wouldn’t let me very disappointed and a waste of money

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

Darryl

The staff I met on location were average. They only came out if necessary, and minimal conversation took place. I spoke with somebody on the phone a week prior, who helped me greatly with a delayed plane situation. From my experience, he is the star employee.

The restroom sink handle bumped into the mirror. The mirror had to give a little to turn the water on. The LED lighting around the bathroom mirror was flickering and not working properly. The shower had medium pressure.

For the price, however, this was a good deal and met all of my needs. The room was spacious and clean enough. It had the amenities I needed. I probably wouldn't get ice out of the machine that was on my floor though.

Overall good for the price. A decent Mexican restaurant down the street. We walked it, but some may wish to drive. Denny's (if I recall) was very close.

Partner

8/10

Excellent

21 Apr 2026

Valri

Went to breakfast at 6:40 and the coffee was cold, hot water had run out. The room was nice, clean, comfortable. Would stay again ...just not plan for the breakfast.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Michael

We arrived and were given a room that was already occupied. The staff didn't know who occupied it but was able to give us another room. Fine, no big deal. However, the room we were given had other occupants, spiders. I understand you can't control what crawls into a room. One spider in the bathroom, that is fine. Three more spiders in the bedding and under pillows is unacceptable. Only to be told by the person on staff that they are sorry and there is nothing they can do, there are no more rooms available.

The room, overall, was rundown and nothing special. Carpets were dirty, so we wore our sandals around the room. Breakfast was some very weird powdery eggs, that looked like what you scrape off the pan when you are done cooking real eggs.

Checking out, I couldn't get a receipt because of the room mix up. I guess I just have to trust that my security deposit will be returned to me for the correct room.

Other than all of that, the room was quiet. They keep the inner sliding door locked after a certain hour and you need to ring the doorbell to enter, which feels a little more secure. It is in close proximity to the airport.

I can't recommend this hotel and won't be going back.

Family_with_children

10/10

Exceptional

18 Apr 2026

Evelyn

Excellent breakfast, staff and clean room. Quickly assistance to the airport. Definitely I will stay again in this hotel. Highly recommended.

Self

6/10

Pleasant

11 Apr 2026

Joseph

Bed was comfortable enough. Toilet had a constant drip leak. I unplugged the fridge because it was loud. Signs of wear all around. Clean enough though. Breakfast was subpar. Scrambled eggs were obviously powder. Sausage was lame. Waffle was decent.

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Monica

Room smelled mildewy and shower faucet was difficult to work. Room was not as nice as pictured.

Family_with_children

8/10

Excellent

05 Apr 2026

Erika

Nice to stay at for one night. TV did not work and we had to move rooms. Over all, it was okay.

Partner

10/10

Exceptional

04 Apr 2026

Anil

Staff was very friendly and attentive. The breakfast was okay.

6/10

Pleasant

03 Apr 2026

Katala

Okay

Business

10/10

Exceptional

01 Apr 2026

arron

Clean room staff was friendly professional and accommodating Great parking

Self

8/10

Excellent

31 Mar 2026

Selina

Parking was easy. Breakfast was great! Freshly made.

Family_with_children

8/10

Excellent

31 Mar 2026

Mary

The Lyft arrived quickly

10/10

Exceptional

31 Mar 2026

Luis

Centric Hotel, 20 min to Downtown, 15 to Airport and 20 to COTA. Perfect Hotel to attend the MOTOR GP or F1 Race.

Friends_and_family Friends

6/10

Pleasant

24 Mar 2026

Rok

very decent room for the price, proximity to the airport. the room is clean and a good size. the only complaint I have is the bathroom. The toilet seat was loose, the toilet made a very loud screech a few seconds after flushing, and there was no soap (body wash or hand soap) when we got in, though they quickly brought us some bars of soap to wash hands with after we asked. Overall, very good experience considering we booked last minute to rest before a flight, and they were able to accomodate a family of 8. I think if they pay a little bit more attention to the bathrooms, I'd definitely recommend it and return here.

Family_with_children

10/10

Exceptional

24 Mar 2026

Cynthia

Breakfast was ok.

Partner

2/10

Poor

24 Mar 2026

Tiffany

This place is an absolute dump. I arrived to a hot, stuffy room because the HVAC system was turned completely off. The TV didn’t work because it wasn’t connected to internet so streaming (the only option) didn’t work. The bathtub was ringed in mold around the caulking. It was truly an awful experience.

Self

8/10

Excellent

23 Mar 2026

Darryl

The room was clean. It was very nice for the price. It was quirky. The bathroom sink handle caught on the mirror. The mirror light strobed like a disco. The toilet made a terribly loud noise if not flushed just right. The shower pressure wasn't great, but it got the job done.

The staff was friendly enough on check-in and checkout.

All of the negatives were minor. It was great for the price, and it was convenient to the airport.

Partner

6/10

Pleasant

20 Mar 2026

Ruben

Room looked clean, but had a bad smell of mildew/mold. I asked the front desk if I could have a different room and was told that they were totally booked and had no room available. Guy at the front desk seemed to be annoyed that i asked for a different room.

Self

2/10

Poor

18 Mar 2026

Ashley

Awful place, DO NOT STAY. It was NOTHING like the photos, it was old, run down, and dirty. We checked in less than 3 hours after check-in was available, and were told that they overbooked the king size bed we wanted and were given 2 queens. I asked if we could have a discount, since that's not what I booked, and they said yes, and never did it. I contacted them after the stay, and they said they would not offer a discount. The fixtures were wobbly, the room smelled, there were no utensils to eat the snacks we bought at the lobby with. The fridge wasn't working, and the AC wasn't cold. Please avoid like the plague. I even contacted Expedia, and they didn't do a thing either. Save yourself.

Partner

2/10

Poor

17 Mar 2026

Leonardo

Horrible experience. Toilet stopped working and the front desk and management didn’t give a crap about us or the situation. Front desk hung up on me when I asked for assistance and manager didn’t want to talk or addrsss the issue. Horrible place and workers are young and don’t give a crap about you!! They got their money they don’t care. Be prepared if you stay there.

2/10

Poor

16 Mar 2026

Stephen

The lobby has water/liquid on the floor in front of the counter. There was sometimes no one available to speak with when needed. The room had no soap and very little towels. The shower knobs did not work.

Friends

10/10

Exceptional

15 Mar 2026

Lorena

This is the second time i stay here and i have no complaints!!
Easy check in and rooms are nice and affordable!

Friends_and_family Family

2/10

Poor

13 Mar 2026

Daniel

Toilet was broken and nothing was done to fix it. They were sold out so couldn’t move to another room. Shower hair female hairs still in the shower, hole in the shower, hole in the wall. The second day when we got back our keys were dis activated and the kid in the night time does not have any customer service experience. He was like what you want? I had previous stayed here in a first floor room but the third floor was horrible. Horrible experience and not able to use the restroom for our stay.

Family_with_children

10/10

Exceptional

12 Mar 2026

Lorenzo

Great service.

Family_with_children

10/10

Exceptional

09 Mar 2026

billy

Nice beds and room was clean . Love the breakfast. Great Location to the COTA and the Airport.

Partner

6/10

Pleasant

06 Mar 2026

John

Water pressure was not great had to wait 10 mins for the water to get hot

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Mildred

Nice place

4/10

Poor

02 Mar 2026

Melissa

Its a nice close hotel to the places we had to go but the room was super dirty like if they didn’t sweep before we got there, so much little trash everywhere. The beds were very uncomfortable

4/10

Poor

02 Mar 2026

Sandra

The desk staff was great. Receptionist gave us a water and snack bag. Breakfast was ok. But the room is way smaller than the pictures suggest. Two queen beds felt crowded with the sofa next to them. TV remote didn’t work and maintenance was gone during weekend. Floor and carpet had some small debris in them. Shower water was COLD, sink water was ok. Room rate was ok, but I’ll probably not stay at this hotel again.

Friends_and_family Friends

6/10

Pleasant

27 Feb 2026

kim

No stopper for tub and hot water was warm not hot. Bed was not soft or comfortable.

Self

10/10

Exceptional

27 Feb 2026

Jessica

Yea clean great staff

Friends_and_family Family

4/10

Poor

27 Feb 2026

kimberly

The staff was amazing but after about 2 hours in our room, two German roaches fell on us. They were very accommodating and would give us an other room but we couldn’t sleep after that. Aside from that, the rooms were clean and nice.

4/10

Poor

25 Feb 2026

Angela

Toilet did not flush, in room coffee broken, 2 sheets on bed, no blankets.

6/10

Pleasant

22 Feb 2026

Nancy

Great location to access airport. Nothing special

Partner

2/10

Poor

20 Feb 2026

Angela

I reached out to management as well as reached out to Expedia. Expedia reached out to management. We were told we we switched rooms. We were switched rooms three times and still have the same issues. We were tired after driving 14 hours. I’m beginning to feel like I cannot reserve through Expedia.

Family

6/10

Pleasant

18 Feb 2026

MAXINE

The room was clean, but the bathroom mirror light didn't work.

Self

8/10

Excellent

16 Feb 2026

pearl

Staff was an important factor. The parking lot always had space. Breakfast was served always in time. The room was ok too!

10/10

Exceptional

15 Feb 2026

Vanessa

Everything was really nice.

10/10

Exceptional

13 Feb 2026

Maria

Good

10/10

Exceptional

12 Feb 2026

Maria

Good

2/10

Poor

09 Feb 2026

Alejandra

I was charged $89 and they refused to refund. I had to get my refund from Expedia.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Irma

Rooms are very clean , towels and bed sheets fresh and clean

Business

6/10

Pleasant

05 Feb 2026

pearl

All of this!

4/10

Poor

05 Feb 2026

Sandra

Yes — bathroom stunk — good I brought my cleaning bleach ; staff person had a stinking attitude

Business

10/10

Exceptional

03 Feb 2026

Emory-Grace

Seemedbto be a good area and walking distance of a few restaurants! Staff very helpful also!

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Carrie

Ive never had a cleaner hotel room.even smelled fresh.

10/10

Exceptional

31 Jan 2026

Lowell

Good service

Leisure Partner

8/10

Excellent

28 Jan 2026

Edward

The room was clean and staff helpful

Business Family

10/10

Exceptional

28 Jan 2026

John

Excellent and clean

10/10

Exceptional

27 Jan 2026

Alex

Reasonable hotel for given cost.

Leisure Family

10/10

Exceptional

27 Jan 2026

Rebecca

The room was very nice and very clean. The bed was comfortable and it was nice to have a couch for watching TV.

Partner

8/10

Excellent

23 Jan 2026

Jason

Nice enough for a nights rest, after being moved to another room after the toilet wouldn't flush.

Partner

8/10

Excellent

21 Jan 2026

Martha

Nice

10/10

Exceptional

18 Jan 2026

Carlos

Excellent staff!!!

Leisure Self

8/10

Excellent

11 Jan 2026

Syed

Clean room, staff and quite.

Leisure Family

4/10

Poor

03 Jan 2026

GARRY

The heater was not working and it was 40 degrees outside. It was reported to the front desk and the front desk attendant said nothing could be done on a Holiday weekend. AND we were not offered a room with a working heater! The attendant in the breakfast room was extremely helpful !

Partner

2/10

Poor

28 Dec 2025

Lauren

The shower barely had any pressure at all. I know lots of people say that, but the water only was coming out of the bottom 1/3rd of the showerhead and the water was coming out very slow. I got a video for the night worker, and they couldn’t move us rooms so that we could all shower. It was 1am, and we just wanted to get to sleep at that point. They were unable to discount the room at all.

Leisure Family

2/10

Poor

23 Dec 2025

Rushell

The room

10/10

Exceptional

12 Dec 2025

Jonathan

Good

2/10

Poor

12 Dec 2025

Luz Pamela

Staff isn’t anywhere to be found. I traveled with a bigger family and I went to sit at a bigger table for breakfast and the staff told me not to sit there because it was for computers and tablets only. The bathroom light flickered, I told the staff and their maintenance guy wasn’t there to fix it. And lastly the key cards stopped working out of nowhere(yes I know they deactivate if they’re held close to your cell phone) but one card was left behind in the hotel room and even that one got deactivated. I’m not sure that I’d come back. My sister said she found the receptionist outside with hugging up with their significant other. Not a good look.

Leisure Family_with_children

10/10

Exceptional

11 Dec 2025

Paola

It’s was just to dark side and back area and creepy 😬

Business Self

4/10

Poor

09 Dec 2025

Lucas

Room shower did not work, asked reception what could be done, was

4/10

Poor

08 Dec 2025

JORGE

Room pretty small, little to no breakfast options. No yogurt, no bananas, literally only coffees, waffles, eggs and cereal

Leisure Family

6/10

Pleasant

05 Dec 2025

Letodra

Where do I begin. First off the customer service was excellent but goes downhill afterwards. The bathtub is a lawsuit ready to happen. In all my years of traveling I've never taken a shower in a sink hole. It felt like at any moment the tub was gonna fall in. The fixtures were old and broken. Water pressure wasn't great either was the hot water. They need to take that room out of circulation ASAP!

Leisure Partner

10/10

Exceptional

29 Nov 2025

Taleh

everything was excellent

10/10

Exceptional

23 Nov 2025

Alonia

I was very satisfied with my stay. Hotel was quiet and located in a quiet area. Everything was clean and modern. Staff was very friendly and helpful.

Leisure Partner

4/10

Poor

22 Nov 2025

John

Parking was ok. Room was painted with new furniture. Bathroom was old and outdated, shower barely worked. Not enough pressure to take an acthal shower. Definitely needs some work. With multiple options surrounding this area, would not recommend staying here.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Jefferson

Room very clean and confortable.

Leisure Family

6/10

Pleasant

21 Nov 2025

Eva

Staff friendly

6/10

Pleasant

21 Nov 2025

Meagan

Air conditioner did not work well, mattress was not comfortable

Leisure Family

8/10

Excellent

20 Nov 2025

Alexa

Parking was easy very quiet

8/10

Excellent

16 Nov 2025

Mathew

Staff friendly and professional, breakfast was great, clean rooms

10/10

Exceptional

06 Nov 2025

Justin

it was a good stay!

10/10

Exceptional

02 Nov 2025

johns

Clean; good bed

4/10

Poor

01 Nov 2025

Caliz

stained towel, broken remote to the tv, semi-dirty bathroom

Leisure Partner

2/10

Poor

28 Oct 2025

Vincent

When we purchased the room we purchased a suite that In the image showed a bedroom that was seperate from the living room area.. not the business suite. However that’s what they gave us was a single room suite that was business. The place wasn’t clean, the toilet had stains on it. The room floor wasn’t clean.

Business_and_leisure Partner

2/10

Poor

28 Oct 2025

Sydney

Room had bugs and mold. Had to stay somewhere else due to how unsanitary it was.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2025

Marina

This hotel was very accommodating to me and my guests. Highly recommend checking this place out! Affordable as well!!

Leisure Friends

4/10

Poor

25 Oct 2025

Lucas

Hotel is what you should expect for the price. Our problem was that our room reeked of cigarette smoke, in spite of the entire hotel being “non-smoking.”

Partner

4/10

Poor

23 Oct 2025

Lucas

Hotel was fine, we’ve stayed here before and thought we knew what to expect. Unfortunately on this last trip, while the whole hotel is non-smoking, our room reeked of cigarette smoke. We even had to wash our clean clothes when we got home to rid them of the smell.

4/10

Poor

23 Oct 2025

Thu

Dirty looking hotel. There were dried blood stains on the bed and dust bunnies in the corners of the bathroom. One of our towels had hair on it. The room just looked dirty. We went to the front desk several times for towels and toilet paper. We rang the bell that was there, but no one answered.

Leisure Friends

8/10

Excellent

23 Oct 2025

Sandra

Nice place, friendly staff

Leisure