Name: Ramada By Wyndham Austin South
Address: 4323 S Ih 35, Austin, 78744, US

2/10

Poor

11 Jul 2026

Rosalinda

I was very disappointed with my stay. The property looked and felt much more like a run-down motel than the hotel represented in the online photos. While the rooms shown on the website may resemble the actual rooms, the photos appear to be heavily enhanced and do not accurately reflect the condition of the property.

Both the first and second rooms I was assigned were musty, unclean, and had a strong moldy odor that was difficult to ignore. My reservation was for three days, but I could only tolerate staying for two nights. I even tried leaving the sliding door open while running the air conditioning just to make the room bearable.

It was clear that a refund was unlikely, even though I booked largely because of the appealing photos on the website. Breakfast was also disappointing. The main items were eggs that tasted powdered and sliced hot link sausages. The best part of breakfast was the coffee, mainly because it was hot.

The swimming pool area was also in poor condition and clearly needed power washing. Overall, the entire property appeared to need a deep cleaning, but the worst issue by far was the strong musty odor throughout the rooms. Unfortunately, I would not recommend this property based on my experience.

Self

4/10

Poor

09 Jul 2026

Patricia

I stayed at this hotel and had a very disappointing experience. My room door locked me out, and I was unable to get back inside. I went to the front desk for help, and the employee told me I would have to wait for the maintenance person to arrive. While waiting, he moved me to another room.

When the maintenance person returned, I was told that I would have to find another hotel because my original room was considered “dirty.” I had five children with me, and the way this situation was handled made me feel extremely uncomfortable and frustrated. I asked what exactly was dirty about the room, and the only thing mentioned was that there were crumbs on the floor.

Instead of trying to resolve the issue or provide good customer service, the employee made me feel like I was being blamed and argued with. I requested to speak with a supervisor, but the interaction continued to make me feel unwelcome.

I understand that issues happen, but the way the situation was handled was unacceptable. I expected better communication, professionalism, and consideration, especially while traveling with five children.
On top of everything, I never received my deposit back. No one explained why my deposit was being kept or provided any documentation showing the reason for withholding it. I would like an explanation and the return of my deposit if there were no valid charges against my room.

Family_with_children

4/10

Poor

08 Jul 2026

Ashley

They gave us the wrong room number and we walked into another persons room, same thing happened to another family except they were the ones getting walked in on. Made me feel really unsafe, especially because there was a random man sleeping in the lobby late at night. Couldn’t get into the gym for some reason.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Alexander

The front desk guy was verbally assaulted and threatened. Bro handled himself well. I give props to him

Self

10/10

Exceptional

07 Jul 2026

Michel

Was good

Self

6/10

Pleasant

07 Jul 2026

Clay

Need my deposit still hasn’t been given back

8/10

Excellent

06 Jul 2026

Cynthia J

Decent air conditioning. I liked the Casa Tulum restaurant food and drinks, located on the property.

Self

10/10

Exceptional

04 Jul 2026

Santos

Great stay

2/10

Poor

02 Jul 2026

Elizabeth

Property smelled like mold.. my room smelled like mold. Shower was nasty. Breakfast was bad. Terrible

8/10

Excellent

30 Jun 2026

Julian

It was good

Friends

2/10

Poor

29 Jun 2026

Kaitlyn

Moldy

8/10

Excellent

28 Jun 2026

Stephen joseph

Free parking. Excellent, free breakfast. Helpful and kind staff.

Partner

6/10

Pleasant

28 Jun 2026

Christine

Good location for a visit to Barton Springs and McKinney Falls. However room was dirty and not enough towels were in our room when we arrived. We asked for another set and was told there were no more available at 5pm. We were guaranteed a set in the morning but then were told all not in rooms were being washed. Ridiculous!

Family_with_children

6/10

Pleasant

28 Jun 2026

Jenny

It was alright

10/10

Exceptional

26 Jun 2026

Matthew

Easy booking ad easy checkin

2/10

Poor

26 Jun 2026

Philip

The worst experience at a hotel I have ever had. When it's just one or two things, I am willing to overlook. But I had a long list of issues at this property.

No Wi-Fi for the entire stay. This caused a major disruption, as we had a scheduled work call that could not be taken. Cellular reception in the room was also extremely poor, Additionally, our children were very upset as they were unable to access their shows.

In-room phone not working. Each time we had a question or needed assistance, we were forced to go downstairs to the front desk.

Room was clearly not properly cleaned. There were visible stains on the counter, hair in the bathroom, dirt on the bathroom floor, and leftover items. This raised serious concerns about hygiene and housekeeping standards.

Serious privacy concern. Our room was accessed to drop off the iron while we were not present, despite a Do Not Disturb sign being displayed on the door. This is unacceptable and concerning from both a safety and privacy standpoint.

Air conditioning was ineffective. We had to set the AC to 64°F just to achieve minimal cooling in the room.

No iron in the room. There was no iron available. We requested one and waited approximately 45 minutes, but it never arrived.

Unprofessional front desk staff. The front desk agent was rude and unapologetic. She blamed housekeeping for the delay in delivering the iron and offered no assistance. she was sitting in the back on her phone and not professional.

Family_with_children

10/10

Exceptional

25 Jun 2026

Mark

Great location and friendly staff.

Business

2/10

Poor

24 Jun 2026

Shonvella

I didn’t like anything about this place, it was nasty and dirty. The tub was horrible, the room smelled like a dog had been living there, and they had big ass roaches.

Self

8/10

Excellent

24 Jun 2026

Nate

The hotel was very nice. My room was clean. The staff was friendly. The only downside is my room didn't get cleaned one night.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Griselda

Great location food shopping really close by good service great stay

Family_with_children

10/10

Exceptional

21 Jun 2026

Jairo

Room was very clean

Friends

2/10

Poor

18 Jun 2026

damon

Place was horrible was stuck in elevator switched 3 rooms

10/10

Exceptional

17 Jun 2026

Allan

Everything was fine. Friendly staff and great location.

6/10

Pleasant

16 Jun 2026

Aaron

Noisy air conditioner, tv never got replaced as discussed, door locks not properly working.

8/10

Excellent

14 Jun 2026

Eugene

Clean room, friendly and helpful staff, very convenient to major highways.

Self

6/10

Pleasant

14 Jun 2026

Alexandra

Both rooms we were in smelled musty. Not enough towels for 4 of us. Pool had green algae in some areas and didn’t have pool towels. When we asked we were told they hadn’t been washed. Staff was friendly and tried their best, but hotel is just rundown. Owners need to do a better job at overall maintenance. Breakfast was a nice addition and restaurant next door was good.

Family_with_children

8/10

Excellent

13 Jun 2026

Marlene

Place was nice, friendly staff.

Family

2/10

Poor

11 Jun 2026

Nina

The first room they initially had me in the shower was not working and they don’t like to answer the phone when you wanna call down to the lobby they will have you call 4 to 5 times and till they answer the phone then when they switched me over to the second room. It was no phone in there for me to contact them anyway so I still have to go back-and-forth back-and-forth to try to get what I needed in my room. It was just a bs experience and they just don’t care for real. They just care about the money as long as you keep giving them money that’s all they care about they don’t care about how you stay was. They don’t care how clean rooms are they don’t care if anything works in here and it shouldn’t be like That. Also, I have my reservation from Wednesday to Saturday and Friday. My key wasn’t working if I’m staying till Saturday and I gave you the money for Wednesday to Saturday why would you do that to my key?

Self

10/10

Exceptional

08 Jun 2026

Mahina Akter, Nazmus Sakib Muhammad

Overall it was a good experience. I appreciate the service

Family_with_children

4/10

Poor

08 Jun 2026

Blake

Sketchy activity around and in the hotel.

Self

10/10

Exceptional

08 Jun 2026

MARY

Clean rooms. Great pool. Very supportive staff. A really great hotel for the reasonable rate.

Partner

10/10

Exceptional

03 Jun 2026

Abelardo

Good experience! Clean and free breakfast

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Kailyn

Room was clean and staff was wonderful! I love the location of the hotel but I’m not sure I’d book again as there are no emergency exits or stairwells. The only option is to use the single elevator for all the … 6 -8 floors. This is an extreme fire hazard and really puts the hotel at a disadvantage.

10/10

Exceptional

29 May 2026

FNU

stay was great

Family_with_children

10/10

Exceptional

29 May 2026

Lisa S.

Continental breakfast is scrambled eggs, sausage, slice bread, bagels, muffins, two cereals, banana and strawberry yogurt, apple and orange juice, plus coffee.

Comfortable bed, clean sheets and towels.
The staff is friendly and helpful!
The property at the courtyard and pool beautiful and lobby area is lovely decorated and comfortable.
I would recommend.

Family_with_children

10/10

Exceptional

28 May 2026

BreCion

STAY WAS GOOD

4/10

Poor

26 May 2026

Shawn

Unfortunately our visit didn’t start out great. The phone in the room was ripped out if the wall. The fridge didn’t work. The tv remote was missing. We were promptly shown 4 other rooms with working phone/tv/fridge but sane run down look. The pictures that were listed of the property on the website is overly AI glossed over. The property is run down and needs major maintenance. The walls had cracks in them. The wallpaper needed replacing in multiple spots. The pool had noticeably peeling plaster in the bottom and didn’t look sanitary. I can say the breakfast was ok but nothing to write home about. Luckily we didn’t see bugs. The property was just in need of major updates and repair. The restaurant attached was awesome. The bartender who served us was very nice and the food was great!!

Friends

10/10

Exceptional

25 May 2026

kayla

Good place nice pool

6/10

Pleasant

25 May 2026

Leslie

Gym amenities( treadmill does not work)
No WiFi during our 3 nights stay .

Family

8/10

Excellent

25 May 2026

Vatsav

Nice

6/10

Pleasant

22 May 2026

Juan

Good experience just had trouble with the showers

Partner

4/10

Poor

21 May 2026

Ivan

Everytime I walked in my room a smell would hit me. The best way I could describe the smell would be a very hairy wet dog. I was scared to take off my socks or go under the bed sheets. The pillows were very small. The bath tub looked gross. The room had a walkout patio to the parking lot which in my option was a security risk as the only thing separating you from a person with bad intentions was a breakable sliding glass door. If you wanted to use the workout room you had to go to the front desk as no ones key could open the door. The only good thing about this stay was the people at the desk. They were all very nice and helpful but wow this place was disgusting. DO NOT let the pictures of the lobby fool you.

Self

8/10

Excellent

18 May 2026

Erik

Have rooms ready for check in. People are tired they want to rest .

Family_with_children

2/10

Poor

16 May 2026

Ashley

The place smelled horrible. The elevator broke. The bed was damp felt unclean. Breakfast was burned meat gym was closed.

Self

4/10

Poor

16 May 2026

Danielle

During our four-day stay, the hotel ran out of sheets and towels - how does that even happen? They shut down the elevators because of a rain storm. The in-room iron stained their pillowcase (because I was smart enough to test it on the pillowcase before trying it on my shirt). The continental breakfast was lacking, although a young girl did inform me that they were the best pancakes ever. The dry bagels (no cream cheese or butter) were fine, but definitely needed a spread. The eggs were powdered. The sausage was good, but spicier than reasonable for a crowd of strangers. There were huge bowls of something, maybe yogurt, that no one was eating because it was at room temperature (single-serve containers in the fridge would have been great). The balcony doors to both of our rooms were extremely difficult to open. The Internet was out throughout our stay, so no WiFi and no streaming on TV. The bathroom was very small. We had an unfortunate spill on the bed and were told there were no sheets or towels available to clean it up or remake the bed. The desk clerk was disinterested and unbothered. My husband insisted that at least they could take the sheets and towels from an unoccupied room, at which the clerk offered to move us to a new room. It was a pain to move all of our things, but it was better than nothing All in all, it was a passable place to sleep for the night, but not much else. The attached restaurant was very good. We would return to the restaurant, but not the hotel.

Partner

6/10

Pleasant

12 May 2026

Nicole Guadalupe Leal

Air conditioning was a hit and miss , we’d turn it on and would shut off from time to time and even then it felt as thought it didn’t cool. Staff were sweet but elevator was old fashion , shaking when going up / down and pillows were small / lap size pillow and not comfortable.
Bathroom towel too rough and tv did not have many Channels.

Partner

2/10

Poor

10 May 2026

Helen

Phone didn’t work and check out time is way to early.

Partner

4/10

Poor

10 May 2026

MICHAEL

Wifi is not working. The hotel is smelling.

Family

8/10

Excellent

05 May 2026

Hadisen

Budget friendly.

Partner

8/10

Excellent

04 May 2026

Elyjiah

Very chill hotel located near downtown. I appreciated the reasonable price and decent amenities.

Friends

10/10

Exceptional

01 May 2026

Josephine

The Ramada was great , just as it always is. Great staff , clean rooms and comfy beds.

Self

10/10

Exceptional

30 Apr 2026

Edica

I loved my room and the view; the balcony was nice amenity. The AC worked great, the bathroom was bright and spacious, and I had no issues getting restful sleep. I only wish the body mirror were not placed in direct line to the hanging station. There's bad lighting in that spot and it doesn't allow for full body pictures which defeats the purpose of the mirror.

Self

10/10

Exceptional

29 Apr 2026

David

Nice place to stay.

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

Andrew

Just OK. For the price we got compared to the surrounding hotels it was fine. To start with the whole property is old. The outside and the grounds are not very well taken care of. The parking lot needs a seal coat and there were rocks and debris all over the pavement. Exterior lighting out. The room was clean, bed was very comfortable and the A/C worked very well. The furnishing in the room is on its' last legs. It was old, worn, scraped, stained but functional. No smells in the room but I will agree with others that at times the hallways smelled not bad but funky. It doesn't help that the hallways don't have air-conditioning so they can get hot and therefore smelly. The smells were not overwhelming. Staff provided the minimum of perfunctory work. Interactions were not bad but no one was going an inch above the basics. If price is your main concern it will be fine. Otherwise I would try somewhere else. I certainly will.

Partner

10/10

Exceptional

29 Apr 2026

Carlos

I liked, no one bothers you, quiet, nice people, no complains

Self

6/10

Pleasant

27 Apr 2026

WILSON

El hotel esta ubicado en una zona de mucho trafico al lado de una avenida interestatal. Lo cual no facilita el regreso al hotel , esta un poco retirado de los lugares de interes . La habitacion es comoda pero un poco vieja ..... Hay parqueadero sin costo . Las habitaciones estan dotadas con aire acondicionado , Nevera y microondas. El desayuno es ofrecido en un area pequeña y un poco incomoda pero tiene lo basico . El servicio de staff es muy deficiente

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Catherine

Ac and Parking were fine. But not having coffee in the lobby because they only serve it during the breakfast hours is crazy very frustrating and rude about it when asked. Also the area that the lot was located was so small. People on top of each other.
Probably will not stay here again

Business

8/10

Excellent

26 Apr 2026

Rachelle

Great for the price. Very close to airport. Our only complaint was the parking, front of the building parking was full and all the side doors had signs saying Exit Only so you had to park towards back of building and walk all the way around building with luggage.

Partner

10/10

Exceptional

26 Apr 2026

Vannesa

AC worked well. Beds are comfy

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

ANDREA

Nice hotel for a night or two stays

2/10

Poor

21 Apr 2026

Ana s

The room and the hotel hallway smelled like mold

2/10

Poor

20 Apr 2026

Jagruti

They didn’t have Kleenex in room . Also didn’t have enough fruits for breakfast. Very bad smell in lobby on 3 rd floor. Never had this bad experience before. I will never recommend this hotel to anyone.

Friends

10/10

Exceptional

16 Apr 2026

Filiberto

Everything was great . They fridge wasn’t working in the original room but they swapped us out

8/10

Excellent

16 Apr 2026

Ruby

The air conditioning unit had a weird smell, I know my room couldn’t be help but didn’t like how the “patio” doors didn’t feel secure being on the first floor and facing the gas station.

Business

6/10

Pleasant

11 Apr 2026

Tim

It was all pretty good, without being amazing

Family_with_children

8/10

Excellent

09 Apr 2026

Susan

Yes

10/10

Exceptional

06 Apr 2026

edgar

Great

8/10

Excellent

05 Apr 2026

Eugene

Clean room, convenient location

Self

6/10

Pleasant

04 Apr 2026

Michael

The air conditioning in our room made the carpet immediately in front of it damp, so we needed to avoid that area of the room when walking without shoes. The breakfast is small, but we had to wait a long time to get food because the staff was making waffles and getting coffee for themselves during the breakfast rush. It's in a convenient location and a fairly clean place, but I wouldn't stay there again.

Partner

10/10

Exceptional

04 Apr 2026

Cesar

Good price and location

2/10

Poor

01 Apr 2026

Bilal (Cozmo)

Please please please do not stay here. I literally had my IPad stolen by the staff and ended up in a 24 hour long battle to get them to return it. I showed management the “Find My” app to prove they had it, but they continued to say they didn’t. It took me threatening to call the police for them to go “Find” it magically.

Pet

2/10

Poor

31 Mar 2026

Beverly

Will never stay there again.

6/10

Pleasant

30 Mar 2026

Daniel

Lil uneasy about parking Toilet was not working properly breakfast was poor for 200 plus s night was not worth it.

Friends_and_family Family

2/10

Poor

30 Mar 2026

Jennifer

The room wasn’t cleaned very well and the smoke from people in other rooms was very strong throughout the floor, which the staff didn’t do anything about.

Family_with_children

2/10

Poor

27 Mar 2026

Stephanie

Filthy and smelly is the only way to describe it. In need of a full overhaul.

Business

10/10

Exceptional

23 Mar 2026

James

nice breakfast! good location.

Self

2/10

Poor

22 Mar 2026

Brittany

The hotel was out of towels, when I asked for towels after checking in I given less than needed. They had no extra for the pool. They did not clean the room nor provide more for the second day. The room was not clean.

4/10

Poor

22 Mar 2026

Karie

The hotel left a lot to be desired, even for an economical option.
It felt unsafe. All the exterior doors, except for the main entrance were exit only to avoid non-guests from entering. There was also a fight that happened on the 2nd floor which the single employee had to leave the front desk to deal with.
On top of that, they have an outdoor pool but no extra towels available in the entire hotel. Some rooms from our group didn’t have enough towels for the number of guests and when they asked for more, there were none available.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Patricia

Great location

Partner

8/10

Excellent

15 Mar 2026

Viridiana

Kind of old hotel

Partner

8/10

Excellent

14 Mar 2026

Luis Alberto Solorzano

The room I stayed in has extreme water damage to the bottom of the bathroom door to the point where the bottom had parts of the door falling off

Self

8/10

Excellent

13 Mar 2026

Armeythea

Would stay there again

6/10

Pleasant

12 Mar 2026

Mr

👍

10/10

Exceptional

11 Mar 2026

Lauren

I liked it, nice staff, good location. Would stay here again

Partner

6/10

Pleasant

11 Mar 2026

Lauren

Not bad, just older. Next to multiple highways, and they don’t have a mini store in hotel. Going to the gas station next door at 1a when Mother Nature hit, was extremely sketchy. The room was not bad per se, just old. Lots of wear and tear on everything. Super convenient to lots of places if you don’t have a car. Great budget choice.

10/10

Exceptional

08 Mar 2026

Kassandra

Great place

Family_with_children

4/10

Poor

06 Mar 2026

Carol

Feas intalaciones

Business_and_leisure Family

10/10

Exceptional

06 Mar 2026

Erik

People is friendly and so convenient, but he’s right next to a store in case you need anything

10/10

Exceptional

06 Mar 2026

Erik

Is it to check in, and people made everything easy

Self

6/10

Pleasant

05 Mar 2026

Danny

The beds were very comfortable and although the building is old it was very clean. Hats off to the cleaning staff.
However; the shower tub had no rubber or silicone mats or adhesives. I slipped and almost fell several times. Very unsafe!
We checked out at 6:30 am and returned the luggage cart. The on duty clerk took our key cards and the cart. My husband got a cup of coffee and we went to our vehicle. My husband went back in and asked if he could use the lobby restroom and he was told no. The male clerk claimed he didn’t have a key to open the bathroom door. So I guess since we were no longer guests it was off limits or he really didn’t have a key.
There is no place to sit down and eat breakfast, it is only a grab and go area with prepackaged pastries, fruit and some juices and coffee.
This particular hotel is in an area where we observed many street people. I assume they were homeless. We did worry about our vehicle, nothing happened and the hotel parking is well lit.
There is a restaurant located right next door. You can walk there and it seems to be on the same property. Terrible service. One waitress. They were not busy. The food was not that good and it was pricey.

Family

10/10

Exceptional

04 Mar 2026

Jaden

Welcoming

10/10

Exceptional

03 Mar 2026

Troy

Comfortable for my one night stay.

6/10

Pleasant

02 Mar 2026

Anthony

.

6/10

Pleasant

01 Mar 2026

Laura

Room good condition
No hot water in the room while I stayed there asked an attendant and his response is I’ll get with the manager and still by the time for my check out had none

Friends

8/10

Excellent

28 Feb 2026

Erica

Everything was great!

Partner

8/10

Excellent

28 Feb 2026

Don

Hotel stay was nice but has a smell of Urine at check in

Partner

6/10

Pleasant

25 Feb 2026

Alyssa

Staff were amazing!! Room gave me the old Las Vegas vibes but it was still good. They don’t have a bar in hotel (which is what I needed since I specifically looked for a hotel that had one inside that closed late) but they do have a restaurant next door that has one. Be mindful, they close early and not open until 1am like it says on their site.

Self

10/10

Exceptional

21 Feb 2026

Scott

The room was spotless, every amenity functioned well and I was very satisfied.

Self

8/10

Excellent

20 Feb 2026

Thabitha

The room is good. The only thing is not being able to check in early without a fee.