South Congress Hotel

United States , Austin - TX
AUSTIN, 1603 South Congress Avenue
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100 reviews shown

8/10

Excellent

27 Apr 2026

Jeffrey

Great but shutting down so maybe attention to detail issue. But everyone was great.

10/10

Exceptional

24 Apr 2026

Tavis

10/10

Exceptional

15 Apr 2026

Cherry

Great location, close to everything including a delicious coffee and matcha spot on site. Our family really enjoyed our stay!

Family_with_children

10/10

Exceptional

15 Apr 2026

Susan

Great location and amenities.

Pet

10/10

Exceptional

05 Apr 2026

Daniel

The staff were truly amazing. So helpful and kind. The rooms were comfortable.

Friends

10/10

Exceptional

31 Mar 2026

Falana

Great location. Hotel is modern chic with a young vibe. Bed was very comfortable. Good restaurants on property. Only complaint is the weird glass window in the shower that looks directly into the main room. Why?!

4/10

Poor

28 Mar 2026

Amy

The first night was lovely. The second night was a nightmare. There was a wedding that kept me up half the night. When I called the desk, they initially apologized for the “raucous” party happening in the courtyard below me. They promised they would cut off the music by 10:00, then 10:30, then 11:00, and finally around 11:30 they said they were doing the “send-off” which apparently included sparklers. So I was lying in bed listening to 1) fights between guests and 2) guests expressing concerns about SETTING THE TREES ON FIRE WITH THE SPARKLERS. So, please don’t believe that the rooms are soundproofed as it says on the website.

10/10

Exceptional

27 Mar 2026

Haley

It was great and the Monroe suite is amazing

Self

8/10

Excellent

25 Mar 2026

Jessica

Location, location, location! It's in a great spot with lots of shops and delicious food. Everyone at the hotel was so nice and helpful. Our first room had a great view, but the bathroom only had warm water. They moved us to an interior room and the water was hot in the bath and shower. Overall, a great spot for a long weekend.

4/10

Poor

25 Mar 2026

Robert

Partner

10/10

Exceptional

23 Mar 2026

Jeffrey

Aging bathroom

Self

10/10

Exceptional

23 Mar 2026

vanessa

Highly recommend love this hotel great location great amenities, fantastic!

Friends_and_family Friends

6/10

Pleasant

20 Mar 2026

Meghan

The grounds are nice, but the rooms lack some basic bathroom amentities (i.e., q-tips, shower caps etc) and a true closet. The rooms are also not business-friendly. My internet went out during multiple calls, and there were only two useful outlets (one under the desk where the TV is, and one next to the bed) and no USB / USB-C ports. Didn't have a chance to use the gym or pool. Drip coffee served downstairs in the morning.

Self

6/10

Pleasant

18 Mar 2026

Laura A

Room was clean and this was my husbands first stay here and I wanted him to love it. Unfortunately, we had no hot water on our first day-the coldest day Austin had seen-high of 55, with windchill at 36! We called the front Office, they sent an engineer and 30 minutes, replaced shower head?!?!? Obviously, that didn’t help. It was still freezing. The told us the next day they’d be moving us to a new room with hot water. The room was very nice and we did have hot water but we were only there 2 nights. So, it was a bummer. When we wanted to order room service, it was closed! Closed by 8 pm-and I had raved to my husband about the deviled eggs! So, needless to say, it wasn’t the great jaunt I thought it be.

Partner

6/10

Pleasant

17 Mar 2026

Rahul

Why they can’t have hot water at any point in our five day stay is embarrassing. Or refresh amenities without asking. Or leave hair on floors after cleaning. Or have missing trim on the floors. Been steady fans of South Congress for years and this has been the worst experience. And our last stay.

Partner

8/10

Excellent

15 Mar 2026

harley

Clean room. Property is starting to show some wear. Excessive deposit on the room, especially for not having a vehicle in valet.

We love staying here. Restaurants and coffee shop are all great. The vibe is coo and location is perfect.

Partner

6/10

Pleasant

09 Mar 2026

Jessica

Pros: great location. Nice small pool area. Comfortable bed and linens.
Cons: Room wasn’t ready for more than two hours after check in time. Hotel bar seems to frequently close for private events. Shower never got more than luke warm. Room had a funky mildew smell.

Partner

6/10

Pleasant

02 Mar 2026

Jaslyn

Shower had a clear window to the room. No blackout curtains. Water took a long time to get hot. Nightstand lamp constantly flickered like a strobe light. Women’s public restroom in lobby didn’t lock. Location was perfect.

Partner

10/10

Exceptional

01 Mar 2026

Brian

Great place. Impeccable service. Friendly staff. Immaculate. Perfect location. Great vibe. Couldn’t ask more!

Family

10/10

Exceptional

22 Feb 2026

Gina

Cool loft like room, excellent bar, great staff, nice pool area.

Self

4/10

Poor

20 Feb 2026

brian

Staff was great. Rooms are tired and worn. Floor buckles, tables peeling and scratched. Tiles broken in bathroom and toilet doesn’t flush right. Shower never got hot. This place needs a renovation badly. The shower has a window that goes into the bedroom area so if you wake up early for a work event, you blast the whole place with light. Also, the hotel had some sort of buy out by a company so on our second day all of the restaurants were closed in preparation for that. Would have been nice to know that before we booked. Felt like we weren’t supposed to be there.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Denise

Love the location, staff is super helpful and kind( appreciate our business ). Will def stay again!

Family

8/10

Excellent

19 Feb 2026

Melissa

Very nice staff.

6/10

Pleasant

17 Feb 2026

Hannah

The beds/pillows were a bit too soft and irritated our backs (and I’ve never had historical back problems!). It would’ve been great to have options to improve this I.e. mattress toppers, pillow variety, or changing rooms if there were newer beds available.

Partner

6/10

Pleasant

09 Feb 2026

Ron

Everything was great. Not to happy to have to pay $30 a day for a fold out bed when the room advertised it sleep 3 people but only had one bed.

10/10

Exceptional

24 Jan 2026

Peter

My wife and I have been going to this hotel since its inception. The staff is warm and helpful. The accommodations are great and we love the location.

Leisure Family

10/10

Exceptional

10 Jan 2026

Tiffany

Great location, helpful staff, quiet property, and great restaurant onsite. We would stay here again. Bonus to have a parking garage on the property.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Megan

Easy to park, great hospitality and friendly staff. Clean rooms, very stylish decor.

Self

10/10

Exceptional

04 Jan 2026

Michael

Wonderful experience I will definitely be staying here again next time i am in Austin.

Leisure Family

10/10

Exceptional

04 Jan 2026

Molly

I came to Austin for a one night trip to spread my father‘s ashes on his college campus that he loved so dearly. The hotel staff did not know this, but upgraded me upon my arrival to the Milton suite which was the most magnificent hotel room I’ve ever stayed in! It made my state that much more memorable and special.

10/10

Exceptional

04 Jan 2026

Irving

Room was spacious and stylish. Great view of pool from large terrace. City street noise was not an issue from our position. Very friendly staff. Restaurant cafe was delicious. They do have self parking in the garage below but thought $45 dollars was a bit on the pricy side. There is paid street parking available that you can pay from your phone. The area is safe with lots of restaurants, shops, bars, all within walking distance. Even the walk to the river was within reach. We would definitely consider staying here again.

Partner

10/10

Exceptional

03 Jan 2026

Michael

The parking was close to the entrance and the room was very comfortable.

Leisure Partner

6/10

Pleasant

01 Jan 2026

Eric

Room was in good condition and the staff was friendly, except the bar tender.

Business

10/10

Exceptional

27 Dec 2025

Kathryn Baker

Great staff and lobby!!

Leisure Partner

10/10

Exceptional

26 Dec 2025

Roderick

The staff was awesome!

10/10

Exceptional

15 Dec 2025

Vicki

loved location and room. can't beat it, the only thing would be to improve, water temp in shower was chilly esp with open door. thank you for having a cool bar to relax at and good coffee in the am. can't wait to visit again.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Morgana

The entire experience was great! The staff are friendly and welcoming. The bar was comfortable, trendy, and had great specialty cocktails. The design and style of the lobby and rooms is warm and comfortable. We had a great stay!

Leisure Partner

10/10

Exceptional

14 Dec 2025

Sylvia

Yes

Leisure Family

10/10

Exceptional

12 Dec 2025

PAULA

I am giving the hotel five stars because the staff was exceptionally helpful and friendly. The public spaces of the property are very inviting and stylish. My room, a corner loft, was well appointed and quite clean. However, several things in the room require repair. For instance, one of the shower knobs continually fell off, one of the sink faucets significantly leaked when turned on, and one of the tv remotes was non-functional even after having the battery changed.

10/10

Exceptional

08 Dec 2025

Nora

Beautiful modern hotel in the perfect Austin location! I was upgraded to a suite on the top floor with a pool view which was gorgeous, and the $40 credit to use was a great bonus. You’re within blocks of some of the most iconic spots on South Congress - highly recommend!

Leisure Family

10/10

Exceptional

08 Dec 2025

Denise Bouquet

They told us we got a discount at a next door red and when we ask the restaurant told us wasn’t true…

Leisure Partner

10/10

Exceptional

07 Dec 2025

Reinaldo

amazing room. Great staff.

Partner

10/10

Exceptional

29 Nov 2025

ALEJANDRO DAVID

Everything excelent with this hotel. Comfortable beds, extra clean, nice decorated and very well located. Would stay again for sure

Leisure Family

4/10

Poor

29 Nov 2025

Yvonne

Our stay at South Congress Hotel in Austin was disappointing. We requested early check-in, but even the standard 3 p.m. check-in time wasn’t honored. Our room wasn’t ready until after 4, which threw off our plans. We had also asked for a rollaway bed, and it wasn’t in the room when we arrived.

The lobby wasn’t well maintained. There were dirty napkins and lemon wedges on the floor, and it didn’t look like anyone was keeping up with basic cleaning. The couches in the lobby were so worn they had tears in the leather. I tried calling room service twice with no answer, so I had to go downstairs just to place an order. One of the front desk staff members also wasn’t very friendly, which didn’t help the experience.

They did try to make up for the check-in issues by giving us three free drink tickets, which I appreciated, but it didn’t change the overall experience. The location was fine, but the room faced Congress Avenue and was loud. The bed was comfortable and the bathroom was nice.

Overall, the hotel feels worn down for the price, and I wouldn’t stay here again.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Ashley

Great room and staff

10/10

Exceptional

26 Nov 2025

David

The room was very nice

Leisure Self

8/10

Excellent

26 Nov 2025

karole

I did not know about my $40 credit, dosappounted i didnt get to use it!

4/10

Poor

24 Nov 2025

Carol

Had to leave early because rooms on South Congress are so loud - terrible. nights sleep with cars speeding up and down all night long - I do not know why they do not offer sound proof windows, it is a shame. Great location, great-ish staff - the other negative is that the rooms are very dark. If we were able to sleep it would have been worth it, but we were up all night by the sounds of sirens and cars speeding outside our room. Unfortunate.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Joel

Beautiful decor, great location, and lovely team.

Business_and_leisure Self

6/10

Pleasant

17 Nov 2025

Melody

Dark, small rooms. Weird glass shower that is open to the bedroom , so not privacy in the bathroom.

Leisure Family

10/10

Exceptional

17 Nov 2025

Jason

Great staff , clean hotel

Leisure Partner

6/10

Pleasant

02 Nov 2025

William

Room was to dark even with all the lights on. Not enough privacy in the shower. Anyone in the bedroom could catch you take a shower. Did not like the industrial (or whatever the look is they’re going for) look they seem to have going on. Had big problem with Maie Day restaurant, they managers seemed to be a little weak on the concern.

Leisure Family

10/10

Exceptional

25 Oct 2025

Lucy

Property was excellent. The hotel was clean and well maintained. There was a great vibe around the hotel. Staff were super friendly and helpful. No complaints to be made at all.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Andrea

I think some areas of the hotel need to be updated a bit, although I still really like this hotel and the location is amazing

10/10

Exceptional

30 Sep 2025

Katy

Great location

Located on south congress, close to lots of shops and food. Walkable to 6th street and bat bridge. Lovely roof top pool, nice way to spend the last day of our trip
Room and bathroom were huge!

Partner

10/10

Exceptional

26 Sep 2025

Jordyn

the room and all general areas were extremely clean and well maintained! the staff was overly kind and helpful throughout our 3 night stay - on numerous occasions at random various times of day! we've been raving about them all day on our travels home and would definitely stay again in the future!

Partner

10/10

Exceptional

22 Sep 2025

Hayley

Amazing hotel right on South Congress! The staff was so friendly and incredibly helpful. The rooms are very comfortable, and we felt right at home. Very dog friendly as well. Parking was easy - valet or self park. Great location and easy walking to many shops/ restaurants/ etc. Highly recommend!

Leisure Pet

8/10

Excellent

19 Sep 2025

Michael J

Love the look of the hotel. Great restaurants. Excellent service in all areas. The hotel is in a prime spot to check out a lot of shops, bars, restaurants and clubs. Safe neighborhood.
One caveat, what’s with the ice? Really missed having ice in the room.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Melynda

We loved our time at South Congress Hotel and highly recommend them! The pool and pool bar were great to have some relaxation and the staff of the hotel made us feel like VIP’s!

Leisure Family

10/10

Exceptional

16 Sep 2025

Samantha

Stayed at hotel with daughter for a concert. Staff very friendly and accommodating. They gave us great information on dining and shopping. Very attentive to my daughter and made sure she felt comfortable and welcomed. Super happy with overall service

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Tonya

Modern hotel with multiple food options. The staff was wonderful!

10/10

Exceptional

11 Sep 2025

Aaron

We love this hotel so much we’ve made it an annual tradition to stay when we visit Austin (a city with a LOT of great hotel options). This last visit exceeded our expectations in terms of the room and hospitality of the staff. I highly recommend staying here, especially if you would like to be within walking distance of great dining and shopping.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Joshua

Great place for a staycation if you’re local. Enjoy the vibes of SoCo and east lake access for a walk.

Leisure Partner

4/10

Poor

01 Sep 2025

Marcelo

Bar Manager was Unprofessional

The bar manager was very unprofessional and tried to intimidate me They also put me in a handicap room and it was very uncomfortable

Partner

2/10

Poor

10 Aug 2025

Riccardo

Noisy you cannot sleep

Leisure Family

8/10

Excellent

08 Aug 2025

jennifer

Stylish stay

Stylish and comfortable hotel. Almost too cool, the rooms have definite “mood lighting” and feel a little too dark to me! Nice pool, great bathroom.

Partner

4/10

Poor

06 Aug 2025

Verified traveler

An downgraded upgrade

I did not get the room I booked, a pool side room, but instead was told I was automatically given a complimentary upgrade. It sounded great to me until I realized it was the corner room overlooking and loud and busy street. I was told they were fully booked and unable to accommodate a room change until Saturday. On Saturday I wasn’t given enough time to decide or repack myself. Otherwise the pool staff, the bar staff and the housekeeping were highlights. I didn’t sleep much because of the road noise. I just wanted the room I booked.

Friends_and_family Friends

10/10

Exceptional

04 Aug 2025

Laura

Very comfortable stay. Checking in was easy, the area is a prime location for food, shopping, and fun, and is very walkable. I will definitely stay here again in the future.

Leisure Partner

2/10

Poor

04 Aug 2025

Barry Joseph

Let’s start with the torn-up leather sofa in the Lobby and the temporary mobile AC. Upstairs the room overlooked an alley with dumpster, room was depressing and all night heard banging and bathroom drain gurgling. I wanted to go use the gym and it was the size of a coat closet, smelled of mold and drywall ceiling repairs were going on. Went to the pool and it looked like the size of a hot tub and that an out of control frat party happened the night before. Pool tiles smashed, missing and safety latter was collapsed and pulled up tiles and concrete! This was NOT the same boutique hotel as depicted in the photos online. I checked out that morning fleeing to a luxury hotel that made my trip to Austin enjoyable.

Leisure Self

10/10

Exceptional

30 Jul 2025

Trevis

Enjoyed my stay, staff were amazing.

6/10

Pleasant

18 Jul 2025

Burt

Had to move rooms because the AC couldn’t cool room. The second room wasn’t much better, as it never got below 72. Get better AC in the rooms, it’s Austin in July. Also, the rectangular toilets were super weird and hard to flush. The staff was lovely and did their best.

Leisure

10/10

Exceptional

14 Jul 2025

Karen

Excellent staff.

Leisure Family

10/10

Exceptional

14 Jul 2025

Meighan

Love the location, rooms are clean and no funky smells. We changed rooms because the mattress wasn’t comfortable in the first room but the staff was very accommodating and there was zero issues changing rooms. Wish the bathroom lighting was a tiny bit brighter. Pool was lovely. Food at hotel was tasty, drinks potent.

Leisure Family

10/10

Exceptional

13 Jul 2025

Pinar

Very friendly and helpfull staff at all levels.
Housekeeping was excellent.
My only ask would be coffee in the rooms.
Otherwise , wonderful property and stay

10/10

Exceptional

11 Jul 2025

Georges-Eric

Leisure Family

8/10

Excellent

10 Jul 2025

Tommy

Good.

Leisure Family

6/10

Pleasant

09 Jul 2025

NIEVES

Parking 45 dlls at night
The bed was very soft

Partner

6/10

Pleasant

09 Jul 2025

Georgianna

They charge you a daily fee for amenities (that they do not tell you about), do not clean the room while you are there, but on checkout day start knocking almost every 30 minutes starting at 8am - even though check out is at noon and you put out the do not disturb sign.

Leisure Family

10/10

Exceptional

07 Jul 2025

lorena

Great Stay in the Heart of South Congress

Got it. Here’s the revised version without em dashes:

⸻

Had a great stay at the South Congress Hotel. The staff was incredibly friendly and welcoming from the moment we arrived. Loved the bar with its great selection and lively atmosphere. The common areas are very comfortable and perfect for lounging, working, or socializing.

The gym is well equipped for a hotel, with Peloton bikes and fitness mirrors (I believe from Mirror or a similar brand), which was a nice touch. The pool has a relaxed, low-key vibe that we really enjoyed.

Our room had a good balance of style and function. The only downside was the very dim lighting, which wasn’t ideal on a rainy Fourth of July weekend. Still, everything else more than made up for it.

The location is fantastic, right in the heart of South Congress and within walking distance of great shops and restaurants. Highly recommend.

Partner

8/10

Excellent

05 Jul 2025

Alexis

Wasn't given my reward credit,although had it in writing.front desk staff wouldn't honor it.gym facility is tiny and not much equipment.Treadmills run-down w/uneven tread.Room service ended @9pm unfortunately.expected more from such a hip area of South Congress in Austin.

Leisure Family

10/10

Exceptional

04 Jul 2025

Dena

Very nice hotel with great service. Location was perfect.

10/10

Exceptional

01 Jul 2025

Alicia

Liked the location. You can walk to bars and restaurants. The pool was nice but calk coming off in the tikes a bit. Great service everywhere. We had snack and drinks at the pool. Room were nice and comfy water pressure not strong in shower but nice to have the soaps and lotions. A little W&T but that is expected. Dt and the lake are a short ride away. Plenty of shopping and food/drinks to walk to. Again service was great everywhere!! Thank you?

Leisure Partner

10/10

Exceptional

24 Jun 2025

Therese

magical stay!

all the staff were awesome!
friendly and fun, great travel advice. we needed some extra assistance and received it in plus!
Andy at front desk was a delight
Ashley at the bar was an alchemist making cocktails and made our evening a hoot!
The young woman at the pool was great as well’

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Laura A

Wonderful hotel. Great customer service and perfect location! Will stay here again!

Friends_and_family Friends

10/10

Exceptional

17 Jun 2025

Jeffrey

Very easy parking. Convenient location in Austin. Didn’t like the lighting in the room, especially the bathroom, where the lighting is all on one side of the face. No handle bars in the shower. Note that the water is very soft.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Nathan

Great amenities like restaurants, bars, pool, location. Rooms are big and nice. Staff was attentive and helpful. Love this place.

Leisure Partner

6/10

Pleasant

05 Jun 2025

Dominique

Pictures are not representative of hotel condition.

Leisure Family

10/10

Exceptional

04 Jun 2025

Jeffrey

Anniversary

Our 30th Anniversary Trip! Thank you to the staff and everyone that made this a perfect trip!! We’ll be back.

Partner

8/10

Excellent

13 May 2025

Edmund

The property is beautiful and the room was very spacious and stylish. However, the toilet didn’t work properly and the room and the bathroom, in particular, are not well lit.

Business

10/10

Exceptional

08 May 2025

Burton

My stay at South Congress Hotel was wonderful. The rooms were beautiful and the service was excellent. The location is unbeatable. I will be back for another staycation!

Self

10/10

Exceptional

06 May 2025

Juan

I enjoyed my stay at this hotel. Everything is immaculate. The staff is super friendly plenty of places to go eat especially the Italian restaurant right in front of the hotel across the street plenty of shopping to do around and the parking is free.

Business Self

10/10

Exceptional

28 Apr 2025

Craig

This is a beautiful Boutique Hotel with lovely staff. The area is perfect for walking shopping and dining. The room was a great size and had a great view of the pool area. Zero complaints.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Marilyn

Great location. Great staff. Lobby couches old, shabby and ripped. Lighting in room very very dim.

Leisure Family

4/10

Poor

13 Apr 2025

Kara

The property was great but the valet gave me a flat tire and refused to do anything about it, they simply told me to talk to my insurance… very shocked at this lack of customer service. They still made me pay for my valet! Very disappointed and shocked from a “luxury” hotel.

Leisure

10/10

Exceptional

09 Apr 2025

Shirley

Walkable to dining and shopping

Leisure Family

10/10

Exceptional

07 Apr 2025

Ben

Our favorite Austin hotel! Chic and cool just like the city. Staff is very friendly.

Leisure Partner

8/10

Excellent

11 Mar 2025

Rahul

It’s a great location. And a nice hotel, but it needs better servicing of rooms. And better lighting in rooms. Love a great mood lighting situation, but when you feel like every corner has misplaced items, it’s annoying.

Business Family

10/10

Exceptional

28 Feb 2025

Sherri

Excellent staff. Convenient parking. Great restaurant and coffee shop. Unbeatable location.

Business_and_leisure Family

10/10

Exceptional

16 Feb 2025

Elizabeth

Amazing service and staff