La Quinta Inn Austin North

United States , Austin - TX
AUSTIN, 7622 I-35 North
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100 reviews shown

8/10

Excellent

27 Apr 2026

Deidra

Stayed at la Quinta this property is central to most things I needed. Price was affordable. Walmart is close if your traveling with a family restaurants arent to far away either. The property needs a deep clean visibly dirty curtains you can see from outside of the building. Carpets could use a steam cleaning and floor two smells like it was flooded previously. The staff are friendly never walked inside without a greeting and never came back without a greeting. We didnt come down for breakfast so cant speak to that also did not use pool or hot tub. Beds are comfortable AC pumps great.Parking is free watch out for raccoons. If property had a deep cleaning we would definitely stay again.

Partner

2/10

Poor

26 Apr 2026

Hampton

Very run-down La Quinta. I regrettably booked it without much thought, thinking it would resemble some of the other La Quinta’s I’ve stayed in— this was the worse one. This is not to bash the hotel, because the lady working the desk was very kind and helpful but the hotel was awful.
Check-in took far too long because I had to get three different rooms. The door was ajar to the first room and it was not cleaned and the bed wasn’t made, as if someone was still staying there. The second room’s AC was broken. The third was fine but the condition of the hotel made for an uncomfortable stay. I do not recommend unless this is your only option.

Self

6/10

Pleasant

24 Apr 2026

Janine

The hotel needs a lot of love, a bit of curb appeal, new carpets, a fresh coat of paint and updated fixtures. The pool was closed by the sanitation department 😱
Staff was very pleasant, bed was very decent, bathroom too. Good location for where I need to go. I’m praying they get the funding needed for the much needed updates. Again, the staff was super nice.

2/10

Poor

24 Apr 2026

Edith

Cleaning was not done in room I stayed. Stains in blankets

8/10

Excellent

19 Apr 2026

Griselda

I selected this

6/10

Pleasant

19 Apr 2026

Michael

Windows rattled, had to put a cushion and chair to prop it up.

Partner

2/10

Poor

19 Apr 2026

Ratana

Oh man this place is a dump. Stains, inadequate lighting, exterior windows that don't lock, tv didn't work. Furniture is disrepair. Saving grace is that the sheets are clean and bathroom is clean. The staff is overworked.

Friends

4/10

Poor

18 Apr 2026

Edwin

Pro's: 1. The handicap accessible room had grab bars at toilet and in the shower/tub. 2. A shower chair was provided that was comfortable and of good quality construction. 3. The queen beds were comfortable.

Con's: 1. The hallway carpet outside rooms was stained and dirty. Looked like it had not been steam cleaned in years. Our room carpet was stained and dirty also. I did not feel comfortable walking on it without shoes to protect my feet.
2. Base of the furniture enclosure around the mini-fridge was scratched & chipped- needed to be sanded and stained.
3. Walls in the hallway and room were stained and needed to be painted.
4. The curtain banister had a huge dark stain (I have no idea how something splashed 6 feet above the floor!)
5. Breakfast was horrible - NO HOT FOOD like scrambled eggs, grits, hashbrowns, beacon, sausage. No Danish pastry, donuts or bagels. Instead, it only consisted of boiled eggs, bowl of apples & oranges, milk, juice (tasted like Tang powder drink mix), bags of instant oatmeal, cereal (in two dispensers), pancake/waffle mix in a water pitcher covered by cellophane wrap, a waffle skillet, slices of bread arranged on an open platter, pop-up toaster, jelly in a squeeze bottle (top popped off when I tried to use it), thin flimsy paper plates that drop anything placed on it. No staff available to keep the area clean and supplies replenished - Front Desk Manager ran over there upon demand.
6. Pool & Fitness Room were unavailable due to repairs

Family

2/10

Poor

18 Apr 2026

Cesar

Deberían de limpiar mejor las habitaciones y el desayuno es un total engaño, solo huevo duro y manzana y naranja nomás…

Friends

10/10

Exceptional

16 Apr 2026

Nelly

Price and location very good

10/10

Exceptional

16 Apr 2026

SENTHILKUMAR

All Good

2/10

Poor

12 Apr 2026

Dinorah

This place is nasty.

Partner

4/10

Poor

07 Apr 2026

Thomas

The property is dated and in need of renovation. The staff greeted me cooly and the breakfast was sparse and poorly organized. I liked the internet, up front free parking and there location on the highway. However, don't ever pay more than $70-75 for this gray-brown, sad, forgettable hotel.

Self

4/10

Poor

01 Apr 2026

Eric

The stay was OK for the price. The breakfast selection was very limited.

Family_with_children

4/10

Poor

31 Mar 2026

felipe

The carpet was dirty,I walked in and out quickly. Feel free to see it your self, go see room 104 for your self. You will pat me on the back and thank me later.

2/10

Poor

30 Mar 2026

Megan

The hotel was so rundown outside and in that I’m surprised La Quinta had not taken their flag. Clearly, the pictures on the Internet were of some other hotel because it looked very nice online and as soon as I pulled up, it was just a complete dump The only reason I stayed there is because I got in late and I didn’t have time to mess with that. Otherwise I would have complained and changed hotels. Do not stay at this hotel ever it is so bad, so dirty and falling apart. I don’t know how this hotel is even open, I guess from lying on the Internet about how nice it is. I couldn’t even sleep well because the hotel was so dirty and not kept and I also thought that my car was going to get broken into. The hotel was so dirty, I don’t even know where to start just everywhere everything. I slept with all my clothes on because I didn’t even know if the sheets were really clean or not.

Friends_and_family Family

4/10

Poor

29 Mar 2026

Charles

Below average

Family

10/10

Exceptional

26 Mar 2026

Jaquan

Everything was clean and my stay was great.

Business

2/10

Poor

23 Mar 2026

Thomas

Breakfast ran out every morning 10 minutes after it started and the staff refused to refill anything. The property is in a state of utter disrepair—which they claim is renovation but there is zero evidence of said renovation. Pool drained, looks like a rotten pit. The carpet in my room was wet for some reason and remained so most of the trip. They let unhoused people come in and eat breakfast and sit on the floor in the lobby. At night, a dude with a knife circled the parking lot on a bike. The staff laughed at me and made fun of me and rolled their eyes and got mad at me when I complained. I wasn’t the only one who complained. It seemed no one was happy to be staying at this hotel.

Partner

6/10

Pleasant

20 Mar 2026

Stephanie

The lobby smelled like cigarette smoke. The room felt musty and smelled like urine. Not a great experience. Will not be returning, ever.

Partner

2/10

Poor

19 Mar 2026

Mallory

Would NOT recommend! Bed was clean, but room was NASTY!! Front staff acted like we interrupted her cell phone conversation when checking in & the front lobby smelled of marijuana. Bathroom light didn’t work, shower didn’t work, air conditioner made noises all night & the walls were NASTY!! Forfeited our 2nd night & left!

Friends_and_family Family

2/10

Poor

18 Mar 2026

April

Let me give some context before I begin. I picked this place because I was only staying for SXSW a few days. It had a free breakfast and fitness center, perfect! Upon arrival, the place looks like an abandoned building. The staff, not polite, no welcome they just looked like they didnt want to be there. I paid extra to check into my room early because I had a long day traveling. When I walked into my room, I couldn't believe my eyes. Spots on the walls, carpet ripped, stained and beyond filthy. I checked my bed for bedbugs...all clear thank god! But I laid a towel on the floor because, I don't know whose been there. The next morning went to breakfast and they had eggs, some kind of hash browns, little sausages, cereal, pancake mix, bread, coffee. It was decent. That never happened again. The second morning where scrambled eggs should be normally, filled with hard-boiled eggs....and thats it. The 3rd morning....nothing and they didn't bother making more coffee until I asked. And the coffee came out disgusting.....how do you mess that up? Other people sitting in the dining room thanked me for saying something and were just as disappointed with everything in that place. Also, the gym was under maintenance which apparently the entire property was being updated. However, there was ZERO transparency upon checking in about it, no information about a sister property guests can walk to to workout. The rudeness level, INSANE! NOBODY WORKING THERE CARES! Wyndham you should be ashamed!

Business

4/10

Poor

18 Mar 2026

Sergio

The kitchen was not fully cooking. There was a bug in room. The spider web was on the wall. The service was bad.

Family

4/10

Poor

18 Mar 2026

sanjuanita

No breakfast by 7am the excuse was a crew of workers finished it sll

Family

6/10

Pleasant

17 Mar 2026

Encarnita

The floor smelled urine. The shower did not work well. Breakfast was not great.

Partner

4/10

Poor

15 Mar 2026

Benjamin

Building is old and there is no upkeep. Beds are clean but rooms are not. No amenities. Maybe one of the worse breakfasts I have had in a while.

Friends_and_family Family

2/10

Poor

13 Mar 2026

Crystal

When we arrived, the staff was friendly. However, when we went to our room, it had not been cleaned—there was trash everywhere and the beds weren’t made. We were given another room, but it was also dirty and moldy, and there was no toilet paper. The curtain looked like it had been burned and was covered in mold on the other side. There were also stains on the towels and bedding.

Mind you, we were in town for my son’s oncology appointment, so this was not a good environment for him. Additionally, the pool and hot tub were not working, which was disappointing because my kids had been looking forward to using them.

Friends_and_family Family

4/10

Poor

13 Mar 2026

Mike

While checking in, a young lady approached the front desk. She was visibly upset about seeing her 2nd room dirty. She took pictures. I encountered the same problem with my room. The associate was very apologetic. It wasn't her fault she was given the wrong information. My only complaint was only receiving one room key when I needed two. I was also disappointed at seeing the fitness center \"Closed for Maintenance \".

Family

6/10

Pleasant

07 Mar 2026

Jennifer

Outside of hotel needs a facelift. Pool and exercise room were both closed. Staff was not very friendly, the first lady I encountered was to eager to leave and couldn't be bothered with my questions.
Breakfast was blah, there was no fresh anything! I can say the room was clean and the bed was comfy.

Self

8/10

Excellent

06 Mar 2026

Tyffany

Needed a quick layover while traveling. Location was convenient and clean.

Partner

8/10

Excellent

04 Mar 2026

Julie

Older hotel. Near highway so O assume many contractors come to stay.

Pet

4/10

Poor

03 Mar 2026

Alan

Bad hotel. Bad bed. Bad staff. No recomend

Friends

8/10

Excellent

01 Mar 2026

James

need a batter bathroom sink

Self

2/10

Poor

01 Mar 2026

Esmeralda

Poca iluminación, sin jabon de baño, un poco descuidado y no muy buena limpieza

Family_with_children

4/10

Poor

24 Feb 2026

JELLYY

Dont look like nothing on the pictures

Partner

2/10

Poor

22 Feb 2026

Suhayla

Upon arrival the establishment looks ran down and haunted. No lights and very unwelcoming. Very dark in the lobby and throughout the hotel. Upon entering the room I immediately knew I wouldn’t be staying here. The floors were filthy, walls were stained, beds with crumbs and stains. I went straight to the front desk and asked for a refund and drove 2 hours back home.

Family_with_children

2/10

Poor

16 Feb 2026

Olga

The person at the lobby was very nice and professional. However the room 104 had a very stained carpet and the top of the window sill also had stains. The room did not smell nice even though it was a non smoking room. This room was not worth what I paid. I have stayed in much better hotels like the Drury in for less. Very dissatisfied with this hotel.

Friends_and_family Family

2/10

Poor

14 Feb 2026

Amanda

The room had roaches. I couldn’t sleep bc I was afraid they would crawl on me. I didn’t eat breakfast as well. I told the front desk but all she said was she’ll let them know. I’d like a refund.

Friends_and_family Family

2/10

Poor

18 Jan 2026

Jason

I booked the wrong location. I left and went to a different location

8/10

Excellent

14 Jan 2026

Terrence

Room was great! Very spacious and clean!

10/10

Exceptional

03 Jan 2026

Gladys

Good

10/10

Exceptional

31 Dec 2025

leopoldo

Only for the price. Hotel very dated, breakfast very basic. Exercise room not available.
They did let me check in early with no fee.

Leisure Partner

4/10

Poor

25 Dec 2025

JoAnn

Room ok. Building ugly Dirty with lots of dead plants and looking out the bedroom window I saw broken chairs outside.
It looked unsafe outside and the building smelled bad. Only slept one night of two. We went to other hotel.

2/10

Poor

23 Dec 2025

Vikram

Heater when switched on, gave a really foul smell which lasted for quite a while.
Rooms were unclean. Just 2 sets of towels, while we had booked for 3 occupants (toddler) in the room.
Sheets were torn.
breakfast was closed 30 mins prior to the scheduled time.
would avoid this hotel in future trips.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Samuel

I stay here every time I go to Austin for work. Staff is always friendly and helpful. Never have had any issues with the room.

Business Self

4/10

Poor

18 Dec 2025

Mary

I didn’t get my $50 deposit back after leaving the room in excellent condition. The phone number listed is disconnected and the parent company has no working phone or email contact for this location that is current.

4/10

Poor

16 Dec 2025

Jomari

Pictures are not real. This places is falling apart. I had to book last minute due to a family emergency and booked the hotel based on the pictures. The outside looks sketchy and like an abandoned building. Inside the carpet is completely stained, walls are super thin, I could hear everything happening outside the building and inside in the halls.

Self

4/10

Poor

13 Dec 2025

Gregory D

Lady at the front desk, was very helpful and nice. The room we received smelled really bad like urine. The front desk clerk gave us another room smelled and looked better, but it was still poorly clean. I guess you get what you get for the price. However my boyfriend loved it

Leisure Partner

10/10

Exceptional

30 Nov 2025

Stephen

yes

4/10

Poor

28 Nov 2025

Verified traveler

Old, dirty and not well maintained, BUT…the breakfast was amazing!

4/10

Poor

25 Nov 2025

Alida

The worst experience ever. The host was so rude. She didn’t greet us, and she gave us a bad look when we walked in.

Leisure Partner

8/10

Excellent

20 Nov 2025

Jennifer

The room was very clean .... The only problem we had was the lack of help or even acknowledgement from the ladies at breakfast

Friends_and_family Friends

4/10

Poor

19 Nov 2025

Jumoke

The room smelt like pee , shower stained, I kept tripping on the hallway carpet on the 2nd floor because it’s so old and was lifting, there were stains all around the room from the ceiling , floors, and curtains (LITTERALLY everywhere) , the hot tub was out of service unfortunately when we went .. but ya know things happen . And the shower had no hot water . Luckily we had a very very very busy itinerary so we only needed to shower and sleep there because it’s not somewhere you’d want to or could unwind and relax it honestly.

Business_and_leisure Partner

10/10

Exceptional

17 Nov 2025

crystal

Bed was very comfortable

Business Self

6/10

Pleasant

17 Nov 2025

sheyla

Easy parking. Rooms are dingy. But define

4/10

Poor

17 Nov 2025

DeShawn

Stains everywhere, hot water didn’t work, towels were rough

4/10

Poor

16 Nov 2025

Allison

The pictures do not do it justice. It’s actually much worse. Used soaps in the bathroom, left over trash from previous guest, no hot water, and very unfriendly staff members.

Leisure Family_with_children

8/10

Excellent

16 Nov 2025

Virginia

AC did not keep room cool

Leisure Partner

2/10

Poor

16 Nov 2025

Keerthana

The smell was sooooo bad and the front person called me lazy and the landline was broken. Terrible experience overall and never coming back to any hotel owned by this place. I feel like puking.

2/10

Poor

15 Nov 2025

DIANA

Room was dirty hair everywhere on the restroom floor bath tub was dirty also on top of that my truck and trailer were broken into and I was never notified from hotel staff.

6/10

Pleasant

13 Nov 2025

Charles

Was there 3 nights and never received any clean towels…only two towels provided at check in.
Have stayed here in the past and the facility has become unkept since our last visit.

Friends_and_family Family

4/10

Poor

09 Nov 2025

Rafael

Parking lot dark, AC unit didn't work.

Business Self

10/10

Exceptional

09 Nov 2025

Cindy

Attentive staff during breakfast, patient and friendly staff at check in and out and a Clean room.

Leisure Partner

10/10

Exceptional

05 Nov 2025

David

Good clan servic

Leisure

10/10

Exceptional

03 Nov 2025

Sebastian

Amazing hospital and decent rooms, easy last minute changes

6/10

Pleasant

01 Nov 2025

Orinthein

The beds were good and comfortable. The furniture in the room was old and damaged. The bathroom walls could use a wipe down and fresh coat of paint and some bigger softer towels. The outside of the building is not inviting at all. The safe when we checked in was nice. The public areas carpets were stained and dirty.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Maria

Nice property for the area it is in

Leisure Partner

2/10

Poor

30 Oct 2025

Alexis

Catfish promotion for this hotel. It’s so bad do not stay here lol. Stains all over the carpet. Hand towels are being used as body towels. So not worth it, save your money and stay at comfort inn across the street

Leisure Family

2/10

Poor

29 Oct 2025

Skyler

I wouldn't recommend anyone here to stay. Multiple times of getting a ride service almost past the building because it looks abandoned. Area is unsafe , it’s under a freeway and a highway at the same time. Carpet looks like it was installed in 1976 appears to be never been cleaned and hallways smell like mold and mildew needs to be replaced. Evaluators constantly had issues. Also not to mention IT IS RIGHT NEXT TO A FUNERAL HOME!! Avoid at all cost!! the Building should be condemned for health and safety reasons. Staff was amazing and very nice, it’s not their fault but it is the owner. Should be ashamed to run a hotel in such horrible condition.

10/10

Exceptional

28 Oct 2025

Quoc

Most of the staff was good. Shower didnt work. Was there one night. Told front desk at checkout. They didnt do or say anything

Business_and_leisure Self

10/10

Exceptional

27 Oct 2025

Oscar

Clean snd Good early 6 am breakfast.

4/10

Poor

27 Oct 2025

Mary

Where to begin? This was one of the more horrible hotel stays ever. The bathtub was stained and dirty smelled of comet and it was very slippery. One grab bar is not enough. I was going to my sister‘s funeral and flew in from California and I wanted to check in early if there were any rooms available and I was told there would be a $55 fee since I did have to change my clothes before I went I accepted that fee. Also, I had made a reservation mistakenly at Wyndham North instead of Wyndham Southwest where I ended up and because I gave 24 hours notice and not a weeks notice I was charged the whole fee for both hotels. If I wanted a microwave in my room, it was five dollars more and if I wanted Refrigerator that was five dollars more as well. It felt quite like extortion to me since you’re there, and I was there under arrest, and there was no conversation about it and no talking about it or negotiating about it. On a less note, but still very important. There was no water in the vending machines and although it said credit card, it only took cash, but then it sent the wrong bottleout of the selection that I picked. I was looking for flavored water and I got lemonade. Very frustrating. The final thing and this is an accident. I’m sure, but the fire alarm rang in the middle of the night. After it rang a second time I called to see what the problem is and the guy at the desk said he wasn’t sure that fireman were coming to check it out. There was no “all clear” annoumcement.

Self

4/10

Poor

26 Oct 2025

Sonia

Terrible

4/10

Poor

24 Oct 2025

Sonia

Won’t lie the area is a little sketchy for me but we only stayed one night so for a quick trip it’s not bad

Leisure Family

2/10

Poor

19 Oct 2025

Riley

I had to wait almost 2 hours past my scheduled check in of 3pm. Once I got my key I went to my room to immediately see how filthy and unmaintained and unsafe the room was. I immediately called front desk for a room change. I went down and waited for over an hour to be assisted. I spoke to Monica and let her know that I would like to request a full cancelation and refund to which she understood and approved verbally. I do not recommend this property as it is unsanitary, unsafe, chaotic and understaffed.

Leisure Self

4/10

Poor

19 Oct 2025

Liliana

Deja mucho que desear. He tenido estancia en otros hoteles de ésta cadena... Éste en particular está viejo, las alfombras se ven sucias y en mal estado. El baño a pesar de estar limpio, las llaves están en mal funcionamiento (hay que darles golpes para que cierren y no malgastar agua). Las habitaciones son oscuras. El piso en el lobby y el comedor está bastante sucio. El personal en recepción es inexistente, hice check Out on line porque no había nadie. Atención con el personal, su actitud no es la mejor, están como de mal humor!. El ascensor da miedo... No cambié de hotel porque la época no me lo permite, todo está lleno!! Pero no vuelvo y no lo recomendaría nunca... Por el precio hay hoteles con muchas más comodidades...

6/10

Pleasant

18 Oct 2025

Jamarl

Place seems a little run down but stay was fine and cheaper than other locations. I was happy to see a security guard available to watch the parking lot.

2/10

Poor

18 Oct 2025

Renzo

The property was scary and dirty. We canceled and booked elsewhere.

10/10

Exceptional

18 Oct 2025

Rose

Robert from the front desk was absolutely lovely!

Leisure Friends

4/10

Poor

16 Oct 2025

Derecha

Dirty hotel that needs updates and better training for staff. I’ve machines down and breakfast wasn’t worth touching so advertising it is a waste of time. The hotel should be closed.

Business

6/10

Pleasant

14 Oct 2025

Brianna

The pictures on this site was not what we saw in person. The walls were dirty the floors were dirty and had trash, and old soap was left in the bathroom

Friends_and_family Friends

2/10

Poor

14 Oct 2025

Chloe

This is the worst hotel I’ve ever been to. We were running late for check-in, and called 10 times to make sure it was okay that we were checking in at 10pm. The phone was never answered, and come to find out the girl at the front desk was silencing the calls bc she was too busy on her own phone. I physically watched her do it to another guest’s calls. Second, the rooms were filthy. The carpet was stained, walls had footsteps on them, mattresses had huge brown stains. I killed a bug in the room every single day we stayed. I remember when La Quintas were such higher quality.

Leisure Friends

2/10

Poor

12 Oct 2025

JAMES

We did not stay!!! upon entering the room we were sickened by the stench and immediately went back to the desk and informed them that the room was unacceptable. They did not have another room available and that was fine because we did not want to stay there in the first place, I can’t imagine anybody sleeping in those conditions.

Leisure

10/10

Exceptional

11 Oct 2025

Russel

okay

Business Self

8/10

Excellent

10 Oct 2025

Virginia

Nice quant

2/10

Poor

08 Oct 2025

Carol

The furnishings were broken, tattered, dirty. Rugs were filthy. Towels were thin and scarce. Breakfast was disgusting and they ran out of coffee before 9AM.

Leisure Friends

2/10

Poor

07 Oct 2025

Jessica

The hotel is in terrible condition, the curtains are stained, as are the blankets, the carpet is torn and unclean.

6/10

Pleasant

01 Oct 2025

Dana

The staff was the best her name was Joya . The furniture was old and chip I was a little cold so i had turn on the heater is smell like somebody was dead. It was clean but old furniture including the lobby. But i wouldn't stay there again.

Business Self

2/10

Poor

29 Sep 2025

Christopher

Dilapidated property with overgrown grounds, stained walls, tattered dirty carpet, burnt out light bulbs, etc. It looks like the owners of this hotel haven't put anything into upkeep in several years. The room was okay and the staff was nice enough. But it's in a less than wonderful neighborhood. The number of creepy people wandering around the parking area was a little disturbing. I was actually worried for my truck and its contents being parked there overnight. The food at breakfast was mediocre and there was no coffee to be found. All in all, not recommended.

Business Self

2/10

Poor

29 Sep 2025

Richard

What looked to be blood or at least some type of stains all over the curtains and carpet. Chunks of the carpet were torn and missing, definitely not what was advertised not in a good area either. We checked out 15 minutes after being there to go to a better hotel

Partner

2/10

Poor

28 Sep 2025

Alexis

Our first room was so dirty that we had to complain in order for them to move us. The second room wasn’t as dirty but it was still uncomfortable. You can tell there is no maintenance to this hotel. There are stains on the walls, the furniture the hallways. They never cleaned our room ( we were there for 3 nights). Overall I would not recommend

Friends_and_family Friends

8/10

Excellent

27 Sep 2025

Blanca

Dated building with updated decorations. Rooms were very comfortable and well kept Lobby lounge area very modern. Breakfast area was basic.

Friends_and_family Family

2/10

Poor

27 Sep 2025

Leticia

Everything was so dirty and smells so bad

Business Family

10/10

Exceptional

27 Sep 2025

Ricky

Clean room. Good breakfast

Business

2/10

Poor

26 Sep 2025

angeles

Everything was dirty, and the room smelled horribly damp. The hallways smelled like marijuana all the time. And at night, there was a bedbug in my pillow.

Business Self

2/10

Poor

24 Sep 2025

Dain

I only stayed one of two nights because bathroom light (fluorescent bulb in the two rooms they attempted to put me in both had issues. It was hard to see in both bathrooms because only one light above sink was working, however, it was a blown out light bulb. I asked to get money back for not staying second night. Unfortunately, the manager wasn't available and the manager does not empower the employees to make concessions to make guests feel resolved. Then Expedia called on my behalf and were unable to resolve the issue. Unfortunate experience.

Business Self

6/10

Pleasant

24 Sep 2025

Mariah

Well for one the pool was mice to have while it was hot day. The room was very well cleaned and had a nice clean bathroom and shower.

What I did not like was the smell of the carpet in the hallways, smelled like they had gotten wet and peeling up. The outside needed a grounds keeper to clean up, had tall weeds ad trash in the bushes and stuff. Also, seen a giant roach while walking into the hotel. But you get what you pay for. Was right next to the bypass so a lot of noise at night.

Leisure Family

2/10

Poor

24 Sep 2025

Karla

Came in,recepcionista ask for my ID, during

Business

10/10

Exceptional

24 Sep 2025

Carlos

Really comfortable stay