Waynebrook Inn Est 1865

4/10

Poor

26 Jan 2026

judy

Yes the room was cold no heat only 68 had to get them to bring a portable heater bathroom was ice cold
Staff was friendly

Partner

6/10

Pleasant

20 Jan 2026

Louise

Staff were very nice. Room needs new carpet, a plumber and tile repair. Mattress needs replacing. Restaurant was great.

Partner

10/10

Exceptional

16 Jan 2026

Evgeniia

I loved the atmosphere

Business Family

10/10

Exceptional

13 Jan 2026

Robert

Everything was great

Leisure Partner

8/10

Excellent

06 Jan 2026

Will

It was a great old feel hotel,did not get up for breakfast so I can't speak on that but everything else was great.one thing they could improve on is the space in the showers.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Bobbi Jo

The stay at Waynesbrook was a wonderful trip. Originally my reservation was to stay in King Suite, however, I received a phone call before check in, informing me the jacuzzi tub was out of service, and offered my reservation to change over to the Queen Suite, this was fine. I appreciated the communication. During the stay the elevator was out of service, causing any time leaving room had to use the stairs. Queen suite is on 4th floor, needless to say I got my exercise in. New Years Eve upon arrival a young gentleman who also was working at the dining area helped get me checked in. Super helpful, and informative with all my questions. In the am, we woke up to have the continental breakfast, a young lady tended this breakfast. This young lady kept tye garden room, tidy, and very well stocked with coffee, assorted begals, and muffins. Sweet and yummy danish, oatmeal, cereal. The attendant asked me if I needed anything when she seen me run out of cream cheese immediately offering me the new container as she even opened it for me. The only small complaint I had was about parking. Sure it was due to we stayed on New Years Eve. There was zero parking anywhere close to the building so another form of causing my exercise to increase. Just wish there was a loading area designated for the guests from the dinner customers. But overall great place to stay, wish I could've stayed more days than the one day I actually stayed. Maybe next time. Thank you for the wonderful stay, and service.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Michael

Cozy, quiet room at a decent price.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Phillip

Congenital staff with simple check in/out.

Leisure Self

10/10

Exceptional

14 Dec 2025

Barbara

The room was very nice..floor 4.. quiet and comfortable. Parking lot at dinner time was full, but was able to find 1 open spot. Very convenient for travels to Shady Maple.

Leisure Partner

2/10

Poor

04 Dec 2025

Kenneth

The images on the website are not even close the the three rooms we booked. On arrival the elevator was broken to the second floor (all our rooms were there). The carpets were old and filthy, the refrigerator in one room was broken and the thermostat in. one room did not work. The shower was literally less than 2'x2' and a tiny sink and bathroom (nothing like the internet pictures). The furniture was so old and beat up it was not even suitable for a dorm room. It looked so nice online but a disaster on arrival. Luckily we were able to relocate to the Holiday Inn (it was less as well) and the rooms were wonderful.

Friends_and_family Family

4/10

Poor

02 Dec 2025

Mary

Beautiful old building but the rooms were not in good shape. Because we booked on line we were delegated to the 2nd floor, the elevator doesnt stop on the second floor. Our companions booked theough the hotel and were given a much more recently updated room on the 4th floor. The carpeting in the hall was decent but the carpet in our room was dirty, and very old the mattresses were awful. The bathroome floor was missing tile and the sink had a chip in the cabinet. You had to turn sideways to get passed the incredibly short vanity to get to the toilet. I think this room was probably redone in the 70s or 80s. Would not recommend.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Lyudmyla

Clean renovated room, location

Leisure Family

4/10

Poor

30 Nov 2025

Mary

This quaint beautiful old hotel has several resturaunts and pubs, because we booked online, we were delegated to a room on the 2nd floor. The elevator doesnt stop on the second floor. The room was large The carpet was dirty, you had to turn sideways to get past the bathroom sink to go use the toilet. Tile was missing from the floor. The short single sink vanity had a chip on the side. The bathroom appeared to have been installed in the 1980s. The mattresses felt like they were even older. My friend booked through the hotel, she got a room on the 4th floor, with nice much newer mattress. Spacious sitting area and large bathroom with double sink.we chose this hotel because my husband had stayed here about a month ago. At that time the elevator didnt stop at the second floor. He enjoyed the restaurant and the pub.

Friends_and_family Friends

10/10

Exceptional

29 Nov 2025

Tiffany

Staff is super friendly. The restaurant was delicious with a fun vibe. Plenty of amenities!

Leisure Partner

6/10

Pleasant

24 Nov 2025

Beth

Room was nice. Bathroom was in vast need of improvement.

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Derrick

Don't drink and didn't have breakfast. Had lunch in the restaurant there and Was very good

10/10

Exceptional

18 Nov 2025

Brooke

Clean room, staff were helpful, quiet and really cute place. We will stay again.

Leisure

2/10

Poor

16 Nov 2025

Susan

I booked this room the day we were to arrive. We arrived around 8:30 at night. We were informed the elevator doors would not open on our floor. As my husband has a knee problem climbing stairs is painful. We requested a room on a floor where the elevator worked and were told no rooms were available. Consequently we had to manage the stairs. The room was in horrible condition. Filthy carpets, broken furniture and lights that did not work. When we checked out in the morning we spoke to a young woman who said she was a manager and told her what happened. She stated she called me on Friday to inform us of the elevator. We did not book the room until Saturday. She then informed us if we had a complaint why didn’t we say something the night before and stay somewhere else. I do not recommend this hotel. It has a rating of 8 which is why I chose it but it clearly was a 3 at best.

Partner

10/10

Exceptional

14 Nov 2025

Janet G

Room was large. Everything was clean and adequate.

Leisure Family

8/10

Excellent

02 Nov 2025

Kevin

Friendly staff. Cool vibe

Business Family

10/10

Exceptional

02 Nov 2025

Tricia

Large room, great service and quiet surroundings.

Leisure Family

4/10

Poor

26 Oct 2025

Maria

Unfortunately we did not have a good stay. Elevator was broken . We were told it had been broke for over a week. Our room was on the 4th floor. Loud traffic could be heard all night long. No one was there for check out. The bath towels were dingy. Overall it was dark

Leisure Partner

10/10

Exceptional

26 Oct 2025

Kimberly

Such a welcoming place to stay. And the restaurant on thr property great food

Leisure Partner

8/10

Excellent

24 Oct 2025

stephen

The hotel is older but it is not a cookie cutter chain .. it has charm and a great feeling about it ! Everything was clean .. just an old building and the little inconveniences that comes this this type of place. We enjoyed the stay a lot.

Partner

6/10

Pleasant

20 Oct 2025

Eric

The people that work there are very friendly. The bed was pretty old and I woke up with a bad back. The shower is a little small, but the room has a nice old-timey feel to it. Set the thermostat early in the day so it doesn't knock on all night and keep you up.

Partner

10/10

Exceptional

19 Oct 2025

Virginia

Charming hotel with historic beginnings.

Partner

10/10

Exceptional

16 Oct 2025

Alison

Nice big room but could hear your neighbor

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

Judy

Bit run down but decent for the price. Worse continental breakfast I've ever seen. Staff was limited but okay.

Leisure Family

8/10

Excellent

05 Oct 2025

Paula

There was only a half of a roll of toliet paper in bathroom with no extra rolls. No wash cloths. Had to carry luggage up two flights of stairs which wasn't ideall as I have back issues. But other then that the hotel was great.

Partner

8/10

Excellent

30 Sep 2025

Jamie

The staff was wonderful. Could use a little more attention to details in rooms. Had to request a hair dryer. Had to go to the 2nd floor to get coffee. No hooks for towels. No counter space for toiletries. Small things but kind of inconvenient. Would stay there again though. Very clean and the staff was great!

Leisure Partner

6/10

Pleasant

29 Sep 2025

Karen

Staff were great & helpful. Received a call that elevator was out of order, but not before I had already left home. So getting another hotel wasn’t an option because of weekend. Used back steps to take luggage up 4 floors. Ugh! I didn’t feel the room I had was clean. I accidentally spilled water on my slippers & had to go barefoot & my feet were so dirty from the rug. I had to wash before going to sleep. I’m home now & even the things in my suitcase I felt I had to wash. Ceiling has numerous water stains. Refrigerator didn’t work. Breakfast was poor. Not much variety & purchase from Walmart. Containers for water, juices & milk weren’t clean. I wouldn’t stay here again.

Leisure Family

8/10

Excellent

26 Sep 2025

Todd

Delightfully helpful staff and on-site dining servers. Ample continental breakfast. Loved waking to the sound of Amish carriages (horses) riding by in the early morning. Would definitely return.

6/10

Pleasant

25 Sep 2025

Ronald

Hotel was ok, an older hotel.

Leisure Family

10/10

Exceptional

17 Sep 2025

philip

Definitely stay again

Business Self

10/10

Exceptional

16 Sep 2025

Deborah

The moment we entered the hotel, we had a wonderful homey feeling. The room was spacious and clean. The only problem was the elevator was not working. We had to walk up on set of stairs. Luckily we were on the second floor. Any higher and there would have been a bigger problem. We will be back.

Friends_and_family Family

8/10

Excellent

15 Sep 2025

Michael

Very friendly staff and comfortable beds. We have stayed there 5 times and going to stay next year.The restaurant has excellent food.

Leisure Partner

8/10

Excellent

15 Sep 2025

Nancy

Very nice place to stay.

8/10

Excellent

14 Sep 2025

Margaret

Stay at the Waynebrook Inn

It was good, the best part was the nice hot water and the water pressure, and the bed was comfortable. The bad part was the people upstairs were very noisy, there was no phone, no alarm clock, no extra blankets and I thought the room that I reserved was a king deluxe and it was just a room with a bathroom and a king size bed, your ads for the rooms are very misleading. Will we stay again, probably because now I know what to expect and what to bring with us. Overall it is a very nice place to stay, very quaint with a lot of unique history.

Partner

10/10

Exceptional

12 Sep 2025

Howard E

Nice restored period hotel. Restaurant , rooms and bars were nice with friendly staff

Leisure Self

8/10

Excellent

01 Sep 2025

Donna

Kids thought this would be \"haunted\" 😆

My kids picked this hotel because the cover photo looks spooky. It wasn't. It is very old, the elevator is so slow we just took the stairs. When we arrived to check in, there was no staff and a sign that said they stepped away. Eventually a young woman from the bar helped us and was able to check us in by calling someone and they walked her through it. That was weird but the room itself was clean, comfortable and our floor had a little bookshelf and sitting area, next to a table with free coffee and water. Soda machine drinks only $2. I requested 2 rollaway cots, and they were already in the room, set up and ready to be slept in. There's a bar off of the lobby and complimentary breakfast- bagels, oatmeal, granola bars, yogurt, hard boiled eggs, pastries.... only issue was parking filled up and we weren't sure if we could use the lot access the street because it had a no trespassing sign. Other than the limited parking, this was a nice stay.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Peter

Great place, great price.

The room was very clean and quiet. The restaurant had delicious food and was perfect after a long day. Parking in the main lot is tough but there is a second lot right across the street. The continental breakfast was nice and convenient. There wasn't a hairdryer and I forgot to bring mine. Other than my mistake the room was perfect. We definitely plan on staying again.

Partner

10/10

Exceptional

29 Aug 2025

Autumn

Very cool place. Visited The Long Way Home for dinner and drinks and everything was great.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Phillip

Expectations Exceeded

The Waynebrook exceeded my expectations.

Self

8/10

Excellent

24 Aug 2025

David

Over all an ok place to stay, despite it being “smoke free”. Other occupants were smoking marijuana in their rooms Which wafted into my room and hallways outside dining area smelled heavily of manure.

Leisure

10/10

Exceptional

24 Aug 2025

Eugene

Everything was excellent i dont have one bad thing to say about it besides the staff and hotel were excellent!

Leisure Partner

10/10

Exceptional

19 Aug 2025

Mark

Needed get away

Self

8/10

Excellent

16 Aug 2025

Valerie

Great staff, clean room.

Our stay at the Waynebrook Inn was decent. The place was clean and the staff was kind and friendly. The price was affordable. The only issue was the noise if the traffic. The room faced a very busy roadway with traffic starting before dawn.

Partner

6/10

Pleasant

15 Aug 2025

Katie

It was mostly a nice experience but you can tell that the hotel is quite old. Things felt clean but there was lots of grime and peeling paint on the walls and the ceiling. The bed was very nice but the stains on the bed frame under the mattress were questionable. Overall it was pretty good for the price.

Leisure Partner

8/10

Excellent

12 Aug 2025

Jara

Clean, comfortable and affordable.

Partner

10/10

Exceptional

26 Jul 2025

Patricia

The barmaids was very friendly

Leisure Friends

6/10

Pleasant

20 Jul 2025

Oksana

Shower fan is VERY moldy, not all lights worked in the room. Ceiling covered in leaks. I didn’t expect much from breakfast, just wanted a cup of coffee and a piece of fruit. Milk served went bad, coffee was ruined. Eggs didn’t taste fresh either. I don’t know how this place got 8.2 stars. Maybe 5/10, with a big stretch

Leisure

10/10

Exceptional

20 Jul 2025

Eric

A really charming hotel. Highly recommended although morning breakfast was out of milk, juice, and condiments.

Leisure Family

10/10

Exceptional

18 Jul 2025

Cortney

It’s a pretty building and room is so spacious!!

Leisure

2/10

Poor

18 Jul 2025

Verified traveler

No Kleenex in room or hair dryer since apparently people steal. Tried to discuss concerns with male manager but after no response after weekly calls told manager was lady in charge if housekeeping. When called for Kleenex told very busy and 5 h later 2 girls brought up to room together. Place so old. Didn’t want to write review and just talk about disorganization

Friends_and_family Friends

4/10

Poor

13 Jul 2025

Wendy

When we were checking in, there was a hole in the ceiling of the lobby that was dripping on us. The rooms were extremely dirty. Air vents were black and filthy. Someone’s old food was left in one of our room’s refrigerators and a used tissue and wrapper was left in our other room by the nightstand. The whole place smelled old and musty.

2/10

Poor

13 Jul 2025

Danielle

Stay at your own risk.

Ac did not work, couldn’t find anyone to help, they told me owner will not fix the place up he doesn’t care. He’s been told about ac as per Derek. They gave me a ac unit to vent out the window. Wouldn’t refund me anything and we spent over $300 for 2 nights. The shower was horrible. Tub filled up and pressure was horrible in shower, toilet wasn’t attached to floor. Only thing that was good was the food before 8 at the pub.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Robert

Thoroughly enjoyed our stay. The housekeeping manager was delightful and very helpful. The restaurant on site was good. Coffee bar on the 2nd floor -- yum!

Negative comment--the bathroom is quite dated and the breakfast bar was basically muffins and cereal.

Leisure Family

10/10

Exceptional

07 Jul 2025

Keith

Very nice.

10/10

Exceptional

06 Jul 2025

Bernard

Family event

The entire staff was excellent. There needs to be some rooms updated to ADA compliant, especially the bathroom.

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Robert

Historic property with a nice restaurant and downstairs bar with entertainment.

Leisure Partner

6/10

Pleasant

05 Jul 2025

jeremiah

Average, the room was clean, the shower was hot, my wife and I are in our 70’s we handled the stay just fine. Everything is bare bones. We stayed 4 nights, no room service unless you request it, we didn’t. The chairs in the room were rickety, falling apart. No grab bar in the bathtub/shower. Things taken for granted not there. If you are looking for amenities forget this place. If you want a clean bed, hot shower and TV, you are good to go. We could have requested room service, but they didn’t even offer, lol.

Leisure Family

4/10

Poor

05 Jul 2025

Rebecca

Worse stay ever

The hotel needs a serious makeover. It’s sad because it’s very nice on the outside but they’ve let the hotel get old. Rugs are old, walls are broken, and the vents need a serious cleaning. I had asthma every day, my husband got bad allergies and to top it off, looks like they have bed bugs! My husband and I got bitten several times! I’m so bummed out about this because I truly liked the hotel and the area. I’ve stayed a few times before, but this time has been the worse experience ever. The restaurant has good food but could also use a makeover. I won’t be returning ever again.

Partner

10/10

Exceptional

04 Jul 2025

Magalie

Very safe and quiet easy checking. I will definitely recommend to friends and family's.

Leisure Family_with_children

6/10

Pleasant

04 Jul 2025

Brittany

The air conditioning stopped working and took hours to be accommodated with a window unit.

10/10

Exceptional

30 Jun 2025

Bradley

Very nice and well kept older property

Leisure Family

8/10

Excellent

30 Jun 2025

Timothy

The location was very centralized. It is difficult to enter later if you don't have cell phone.

10/10

Exceptional

22 Jun 2025

Maryjane

Great space! Close to Lancaster and Longwood.

Leisure Partner

8/10

Excellent

22 Jun 2025

Jason

Business trip

Beautiful old inn ..rooms are smallish . Bed was good. Some staining and such on celing tiles but otherwise nice place for a stay !

Business

10/10

Exceptional

20 Jun 2025

Rick

For a building built in 1865 this place is awesome, big rooms, clean and great amenities. The attached restaurant and sports bar were great and the service was great.

Friends_and_family Friends

8/10

Excellent

14 Jun 2025

Joslin

Check in was easy and staff was extremely friendly. Our king sized room was very roomy and even had a small pull out couch. Bathroom was a bit dated, but it was functional, so that didn't bother us.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Martin

.

Leisure Family

6/10

Pleasant

13 Jun 2025

Els

Friendly staff but Inn is very outdated.

Leisure Family

10/10

Exceptional

08 Jun 2025

Marianne

amazing.Loved the hotel

Partner

10/10

Exceptional

08 Jun 2025

Nushin

Really nice staff and comfortable rooms

Leisure Family

8/10

Excellent

07 Jun 2025

Kelley

We stayed one night. Room was nice but could use some updates. Our power went off so we didn't get a shower in the morning. But that was not the hotel's fault. Townwide outage.

Leisure Family

10/10

Exceptional

05 Jun 2025

Brianna

My friend and I booked this for a last minute trip, and I think we stumbled across a hidden gem! It was comfortable and clean, and the water pressure in the shower was to die for! We loved the basement bar and outside patio area connected to it. We will definitely be back!

Leisure Friends

10/10

Exceptional

02 Jun 2025

Paula

The bathrooms are spotless.

Leisure Partner

8/10

Excellent

25 May 2025

Natalie

Nice, quaint and lovely

We were in the area to celebrate a friend birthday and did not want to drive an hour and a half home so I was able to find this hotel on hotels.com. I never heard of it before but I'm glad that I found it! I thought it was really cute, quaint and nostalgic in a way. The decor Was classic I guess, but I liked it! Not very fancy but also nice. I can't really explain it. Not modern at all, which goes with the hotel itself singing that it was built in 1800s. They managed to keep that feel for the rooms there are upgrades that need to be done in the hallways, etc. but overall I would recommend it. It was clean. It was nice. I slept very well in the bed and it was quiet on the floor overall, I will come back again especially seeing that they have comedy shows and karaoke things at night. We're in the area again I will stay here again

Partner

10/10

Exceptional

24 May 2025

Lee

Near September Farm Cheese shop and Green Dragon Farmer's Market.

8/10

Excellent

11 May 2025

Richard Campbell

We stayed at the Inn for one night and liked it. It’s an older property, so just keep that in mind. Staff was very helpful and friendly.

Leisure Partner

10/10

Exceptional

09 May 2025

CATTINA

The rooms were bigger than a normal hotel. Staff were awesome. They have their own restaurant pub the food was phenomenal. I recommend the salmon bowl and the apple crisp. My kids had a great time. Parking is very limited though with no clear markings for where else you can park. But overall I will definitely be staying here in the future.

Leisure Family_with_children

10/10

Exceptional

04 May 2025

Justin

Quiet and inviting. Comfortable room and bed. Attached restaurant was excellent! A hidden gem with still being close to Auto Malll and major highways.

6/10

Pleasant

03 May 2025

Caroline

Pushing it for 3.5 star stay. Free parking. Great staff. Large room. Bed comfortable but pillows terrible. Room needs an update. Located in center of town but right on a main junction and my room was about 30 ft from the main traffic light junction in the town. Heard all the traffic all night. Breakfast was adequate but need to update and repair some basics in the rooms and common areas. Toilet didn’t flush well. Tables all wobble terribly. Nice outdoor garden area. Bar/restaurant areas have events…karaoke, comedy etc

Self

8/10

Excellent

28 Apr 2025

Amey

It was decent. Bar at night was fun. Walls thin. Stayed 1 night

Leisure Family

4/10

Poor

27 Apr 2025

Lynn

The rooms we had reserved are in need of much updating!! One could go to mediocre motels in the area for similar or less money and be in better shape and their ratings reveal that..

Leisure Family

10/10

Exceptional

25 Apr 2025

Patricia

Restaurants and bar inside the hotel.

Leisure Partner

8/10

Excellent

23 Apr 2025

david

Very small, old building but has many things happening. Good restaurant downstairs

Leisure

4/10

Poor

21 Apr 2025

C

I like this place because it's convenient to a range I go to and it has a good bar and restaurant but the mattress on the bed was so hard I couldn't sleep! I would have been more comfortable on an Army cot! The air conditioning did not work and the room was stifling hot. The staff need to try sleeping on these hellish mattresses, i'm
sure they are the cheapest.

Leisure Self

8/10

Excellent

20 Apr 2025

Robert

Am I asking for too much?

Two night stay. A+ for cleanliness & the attitude of the employees. However - no coffee in the room. Had to go to a different floor to find coffee. However - no water in the Keurig coffee maker & no where to get any except to go back to the room & fill one of the empty water containers sitting close to the Keurig. Don't mean to be picky, but the cost of the rooms should include coffee, other than available at the Continental breakfast on the 1st floor. Bar is nice, but pricey, as is the food.

Friends_and_family Family

10/10

Exceptional

09 Apr 2025

Verified traveler

Quiet, easy to locate, executive rooms are outstanding with plenty of room.

Self

10/10

Exceptional

07 Apr 2025

Brian

We love it here !! We have stayed many times and have never had any issues. Staff is friendly and very accommodating. We love the restaurant and bar. Close to Amish shopping. Love the atmosphere.

Leisure Family

10/10

Exceptional

29 Mar 2025

John

Very quaint little Inn. Grea food and very friendly staff

Partner

10/10

Exceptional

28 Mar 2025

Theresa

Loved our stay !!!

10/10

Exceptional

27 Mar 2025

Brittany

Love the old feel and theme of the hotel.

Leisure Family

6/10

Pleasant

18 Mar 2025

Jeffrey

Nice, clean and bar and restaurant we're good. Bathroom and shower too small.

Leisure Partner

6/10

Pleasant

11 Mar 2025

Isabel

If you’re looking for a lovely inn near Lancaster, Pennsylvania, this is definitely not it.
Although the staff were gracious and helpful, the inn itself was a great disappointment. The first room was in such deplorable condition that the staff agreed to “upgrade” me, and move me to another room. The second room, although larger and in better condition, still had issues. I did not bring up the issues with the staff as I was confident they had done all they could to be helpful. I will say the facility was quiet, and the bed was comfortable.
In addition to these photos there was a wobbly table, a credenza with the hinges completely broken (unfortunately I didn’t get a picture) & many outlets that either did not work or were so lose the plug would immediately fall out.
This review is in no way a reflection of the hotel staff. They were sweet, helpful & accommodating.

Friends_and_family Family

10/10

Exceptional

01 Mar 2025

Victoria

Peaceful

The staff, the views, the huge room, the cute country of it.

Friends_and_family Friends

2/10

Poor

22 Feb 2025

Jonathan

The positive was the room was very large. The negatives were the beds/mattresses were very uncomfortable, there was lots of noise from trucks driving by at all hours of the night, the walls were very thin so we heard a guy next door talking and coughing at 5 in the morning, the wallpaper was peeling, the heat lamp in the bathroom did not work and the food in the restaurant was adequate at best.

10/10

Exceptional

11 Feb 2025

Brian

We have stayed here several times. We love it here !!!

Leisure Family_with_children

10/10

Exceptional

04 Feb 2025

Donna

Convenient and lowkey

Leisure Family