Name: Comfort Inn Amish Country
Address: 626 W. Main St., New Holland, 17557, US

10/10

Exceptional

01 Aug 2026

Robert

I had a good breakfast of waffles, scrambled eggs, sausage links, yogurt, orange juice and coffee. There were other options as well. Staff were very helpful and pleasant. The room was clean, and the bed was comfortable.

6/10

Pleasant

28 Jul 2026

Joe

It appears the facility is under new management or ownership, because the quality of the rooms and hallways are getting run down. Cleanliness is also down from where it used to be. This used to be a preferred location for my trips to the area, but now it will not be my first choice.

8/10

Excellent

24 Jul 2026

Katherine

I like the location. The rooms weren’t very clean.

4/10

Poor

19 Jul 2026

Donna

The location was great!
Had problems till 11 pm kids screaming and running the halls slamming doors. The room was something out of the 70’s . Shower had a curtain not a liner and flooded the bathroom when you took a shower. Paint was on the furniture and the floor. It just needs a major overhaul.

Partner

8/10

Excellent

18 Jul 2026

Debra

The hotel is clean and appears to be getting updated. The staff were attentive and very nice. Our room was large with two queen beds. It was quiet. We have no complaints

Partner

6/10

Pleasant

17 Jul 2026

Laura

If you need towels you have to ask, they do not tend to your room. The curtains barely cover the windows.
Breakfast was a pleasant surprise. And you had ample time to get up and get there. I think till 11:00. Always had coffee and lemon water in lobby. I would stay there again.

Partner

6/10

Pleasant

14 Jul 2026

Julia

The toilets are too low for elderly people.

8/10

Excellent

13 Jul 2026

Christina

Our bathroom door was hard to open and close. Pillows were quite small. Otherwise our stay was ok.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Iraida

Every time I go to Lancaster, Pennsylvania I stay there! I love the people that work there. They already know me! I really love this place!

Family_with_children

10/10

Exceptional

12 Jul 2026

Virginia

Comfort Inn was very nice and relaxing. Clean rooms, ,beds were very comfortable. Breakfast was great. Would stay again.

Friends

8/10

Excellent

12 Jul 2026

Robin J.

Other than it rained the whole time we were there, the hotel was great!

Family

2/10

Poor

11 Jul 2026

Kenneth

The room was hot and smelled like weed and fabreeze. The whole hallway walking to breakfast smelled horrible. No one seemed to care. They do not answer their phone, I have been trying for a week to retrieve a lost item. This place is the worst

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Marla

Very spacious, clean , comfortable rooms. The staff was exceptional. Great value for the price. We were pleasantly surprised and completely impressed.

Friends

10/10

Exceptional

11 Jul 2026

Laurie

Friendly & easy Check-in. Quiet premises! Huge bathroom & living space. Complimentary breakfast was perfect. We will stay here again.

Partner

8/10

Excellent

06 Jul 2026

Aaron

Not bad for the price.

Family_with_children

8/10

Excellent

03 Jul 2026

William

Nice place to stay! Enjoyed our trip.

Partner

8/10

Excellent

29 Jun 2026

Paul

Waffles were excellent

Family

6/10

Pleasant

25 Jun 2026

Laurie

Room was dank and musty, dated and the carpet was filthy. Staff was excellent and the breakfast was great.

8/10

Excellent

25 Jun 2026

Halina

The room was clean okay , safe place , brakfest not the best but okay .

Family

8/10

Excellent

22 Jun 2026

james

Staff was very friendly.

Family_with_children

8/10

Excellent

21 Jun 2026

Rohan

Staff.

Family

4/10

Poor

21 Jun 2026

Jennifer

Our shower drain was clogged and requested for it to be fixed. It never happened and we were not able to shower. Whoever painted did a hire job especially in the bathroom… there were blobs of it all over the place. The carpet felt gross to walk on.

Family

10/10

Exceptional

20 Jun 2026

Kateri

Our check in was easy. The front desk staff was very nice and friendly. Great location in the heart of Pennsylvania Amish Country. We felt safe and they offered a good free breakfast.

Family

2/10

Poor

17 Jun 2026

Karen

Stayed here for a soccer tournament, the lady at reception was rude at checking in and so does the guy at check out. Room had a weird smell and shower was dirty.

Family_with_children

6/10

Pleasant

12 Jun 2026

Tony

The room was clean and it was convenient since our air conditioner had stopped working. However, my room was right across from the laundry and many of the staff were lingering in the doorway of the laundry area and talking loudly early in the morning. The young man at the front desk also was difficult to communicate with upon checking in.

Self

10/10

Exceptional

08 Jun 2026

MICHAEL

Desk attendant was nice and the room seemed cleaned and the property cared for.

Partner

10/10

Exceptional

07 Jun 2026

Harvey

A nice older hotel with a very nice staff and a good breakfast

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

PATRICIA

Hotel is dated, needs some refurbishing.
Need to update to higher toilets.

Friends_and_family Friends

8/10

Excellent

03 Jun 2026

Ben and Sue

Did not partake of breakfast. Air-conditioning was great.

Partner

2/10

Poor

01 Jun 2026

Robert

They lost my booking
Which turned out good as the property is filthy and the front desk is brain dead
DO NOT STAY HERE !

Friends

6/10

Pleasant

22 May 2026

Dorcas

Unfriendly staff and very old facility. I was not that pleased.

Family_with_children

8/10

Excellent

21 May 2026

Rich

A dated but nice clean hotel and rooms with a standard free breakfast.Plenty of parking and restaurant's within walking distance.

Partner

10/10

Exceptional

15 May 2026

thad

the room was very good, but the fitness room is really really in need of an upgrade since the treadmill is so bad shape and takes a long time just to get it started and then you are afraid to push any buttons since it will just take off on you....the breakfast was very good.

Partner

6/10

Pleasant

08 May 2026

Beverly

Breakfast was fine. There were two hot items—eggs and sausages. There were many options otherwise.

Partner

8/10

Excellent

08 May 2026

Fernando

everything was good. We were happy.

8/10

Excellent

08 May 2026

David

Room was nice and clean staff was helpful breakfast was ok basic free breakfast overall stay was very good

Partner

10/10

Exceptional

08 May 2026

Crystal

Breakfast was hot and good was very clean and staff was very nice and helpful

Partner

10/10

Exceptional

06 May 2026

Maria

Overall great booking

10/10

Exceptional

04 May 2026

Glenn

Clean room, friendly staff. Good breakfast.

8/10

Excellent

03 May 2026

Yvonne

Was good for the price, it’s an older hotel. enjoyed that the was breakfast every morning included!

Self

6/10

Pleasant

02 May 2026

Susan

Paid for hotel in advance on hotels.com with virtual version of my cc. Woman at front desk kept saying my card declined and her boss had to come out and tell her again and again the room was prepaid and that she couldn’t use the virtual cc on file with hotels.com for room incidentals and that’s why it said declined. She could not understand and he had to take over. This took awhile so not a good check in.

Friends_and_family Family

2/10

Poor

28 Apr 2026

Igor

I stayed at this hotel briefly but had to leave before midnight due to excessive noise. There was a loud gathering with shouting and disruptive behavior that made it impossible to rest.

I attempted to contact the front desk multiple times to report the issue, but my calls were not answered. There was no visible effort from management to address or control the situation.

This reflects a lack of basic guest support and noise control, which are fundamental expectations at any hotel.

As a result, I had no choice but to leave and find alternative accommodation late at night. This was extremely inconvenient and disappointing, especially after a long day.

I would not recommend this hotel to anyone looking for a quiet, safe, and professionally managed stay.

Unfortunately, the experience felt more like being next to an unmanaged party than staying in a hotel.

Self

8/10

Excellent

27 Apr 2026

Donna

Very clean property

Partner

4/10

Poor

23 Apr 2026

Richard

Sometimes you get what you pay for

Partner

6/10

Pleasant

23 Apr 2026

Carmine

Could have definitely been cleaner. The bathroom was clean the rest not so much. Staff was friendly especially the lady in the coffee/breakfast area in the morning.

Business

8/10

Excellent

14 Apr 2026

george l.

Yes

Partner

10/10

Exceptional

10 Apr 2026

thomas

I was in the area for a few days and this location was perfect. Clean, quiet, ample parking and plenty of things to see close by. Hope to visit the area again and will definitely consider staying at this Comfort Inn again.

Self

6/10

Pleasant

15 Mar 2026

Wayne

We stopped over for a quick night sleep and breakfast. Entrance way, first opinion, was full of bagged salt and a stored snowblower. All necessary equipment, but could have been stored another place. The frig for storing the yogurt and butter and such was in a corner and the door hinge was on the wrong side that couls easily been reversed. Also, this frig was cramped in the corner with a table hindering access. Small things like the manager's office door was open at the front desk and this office was a wreck. Not a professional first impression.

Family

6/10

Pleasant

13 Mar 2026

Kim

I have nothing good to say about my stay. The one thing that I liked, was location. It was centralized to what we did.

Partner

6/10

Pleasant

09 Mar 2026

Michael

Old sheets, ripped curtains, crumbling facade

10/10

Exceptional

08 Mar 2026

Shiryl

Comfortable and clean. Close to what we wanted.

Partner

10/10

Exceptional

06 Mar 2026

Bob

Friendly staff. Clean room

Self

8/10

Excellent

04 Mar 2026

Timothy

The mattress was

4/10

Poor

03 Mar 2026

Carolyn

We use a back entrance to go back and forth because of the location of our room. The steps and railing were not clean and there were cigarette butts all over the ground.

4/10

Poor

16 Feb 2026

Kevin

Haven't got my refund yet

8/10

Excellent

15 Feb 2026

Andrew

Good place to stay.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Stephen

Yes awesome

Partner

8/10

Excellent

25 Jan 2026

Andrew

The room was very clean and the breakfast was great. Thank you.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Mary

Such an easy check in. No fuss.
Great room. Very clean bathroom and invigorating shower. Recommend this hotel highly.

6/10

Pleasant

21 Jan 2026

LaTosha

All the juice was out. When told only oj was stocked. The pastries looked and tasted like they were what stores reduce price on cause of date. The fruit was drying out. Our bedding was dirty. The bathtub had hair in it. We asked to not stay where it was to noisy. And we got put right by a high school wrestling team and a barking dog and a crying baby. The hotel was extremely outdated. I will never return. Or recommend this place.

Partner

6/10

Pleasant

16 Jan 2026

Emmanuel

The breakfast was terrible, o I r room was never ckeaned

Leisure Family

6/10

Pleasant

14 Jan 2026

Nicholas

I've been staying at this location for over a decade and it's typically been a nice clean hotel. Over the last couple years after it was sold it has gone down hill dramatically. They are currently painting some of the rooms and oddly over the stained room doors, but it's obviously not being done by a professional. There are water leak stains in the ceilings, and their painter is just painting over light switches and fixtures. The building is not being kept up and it's getting progressively worse. I currently have no plans to return.

On the upside, the staff has always been nice and the breakfast is adequate. It's a shame that this property has become so run down.

Business

2/10

Poor

30 Dec 2025

Kendall

Overall wasn't horrible until i found bed bugs

Partner

10/10

Exceptional

29 Dec 2025

Iraida

The room was spotless! The employees super courteous! Maria and Sandra excellent job as always! I love staying in this Hotel.

8/10

Excellent

28 Dec 2025

Katherine

Great stay recommend this property

6/10

Pleasant

28 Dec 2025

Anjelica

room dated and could use fresh paint and new door that isn’t broken on the bottom. The main door lock was hard to keep locked but we got it to work. the hotel had a weird musty smell all around it too. about a year ago we enjoyed our stay a lot but this time it just seemed much different. room overall was clean, bed and pillows not the best but for a quick trip it’s fine

Partner

10/10

Exceptional

27 Dec 2025

Tracey

Check in and parking were easy, room was clean, and location was good.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Daniel

Our room was clean . Check in was easy and staff was informative

Leisure Self

6/10

Pleasant

22 Dec 2025

Miles

Room was nice but wasn't vacuumed

10/10

Exceptional

20 Dec 2025

Amy

Friendly staff, comfortable room

Leisure Family

10/10

Exceptional

01 Dec 2025

Esperanza

Excellent service!!!

2/10

Poor

30 Nov 2025

lisa

Could not stay so lost a couple hundred dollars..Outside building was not at all as pictured. I saw plastic on a window and the curtains looked terrible from the outside. I walked i and it was very dark and poorly lit. There were people in the main hallway who looked like employees and were not very professional looking at all..Caution tape outside of an entry door that also had cardboard boxes thrown about. Iwas definitely not sleeping there so my husband and I left and drove 2 hrs home. I definitely would not recommend this hotel and not sure I will use Expedia again after this due to the review given on your site..

10/10

Exceptional

30 Nov 2025

Neelma

I was thoroughly impressed as usual. I have stayed at comfort Inn in Ronks Lancaster, I never felt disappointed. This comfort Inn in New Holland was even better, Aditya the receptionist was very good and helpful. Place was clean and comfortable. The breakfast was good, even though there is not much variety of hot food. The attendant there was very helpful and pleasant. My huge thanks to all. Always will recommend this place.

Leisure Family

10/10

Exceptional

30 Nov 2025

Carmen

I will come back, I liked the hotel, it was very clean.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2025

Janet

I needed a handicap room . Very good but there was a tub instead of a walk in shower.

Leisure Family

2/10

Poor

19 Nov 2025

Mary

The whole of the hotel’s interior felt very rundown and dark, especially since a few of the lights in the hallway were burnt out.

The bed my husband and I slept in was a bit tired and maybe in need of a replacement. Neither of us slept well as a result.Bathroom also had an eerie warm light and was cramped.

The key cards also did not work well and looked a bit worn. The front desk clerk was also rude about helping us get into our room, and tried to mansplain how to use the keycard to me -.-

Only positive of this place was the breakfast-especially for the waffle with the Amish horse and buggy stamp!

Glad I only stayed here for a night-not worth being here longer than that

Leisure Friends

10/10

Exceptional

18 Nov 2025

Brenda

The check in/out process was quick and easy. All the staff we encountered were great. The room was very clean, but the bed was uncomfortable.

Partner

8/10

Excellent

17 Nov 2025

Catherine

Room was dated but clean, quiet and close to everything. Would stay again

6/10

Pleasant

15 Nov 2025

Kevin

Hotel was clean but under renovations

Business Self

8/10

Excellent

11 Nov 2025

Kevin

Nice place,will stay again

10/10

Exceptional

11 Nov 2025

Karren

Great breakfast. Friendly staff

Partner

10/10

Exceptional

09 Nov 2025

Elizabeth

Great!

6/10

Pleasant

08 Nov 2025

Andrew

the room was very dated and it looks like they attempted to paint, but the paint in the bathroom was pealing and there were stains on the carpet.

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

Verified traveler

The wall behind the bathroom door had been very crudely patched where the door knob had broken the drywall, the bottom of the bathroom door was broken and pieces were missing. But the worst part of the stay was that we were given the wrong room. We had reserved a king bed with a separate seating area and were given a two queen room. I couldn't check the reservation through Expedia because for some reason I couldn't receive my itinerary number from Expedia Customer Service. So, unfortunately I will not be staying at this location in the future not will I be booking any more trips through Expedia.

Business_and_leisure Partner

6/10

Pleasant

02 Nov 2025

Douglas

Room was good. When we checked out at 5 am, the check out guy acted like it was pointless for us to check out, we just should have left without letting them know.

Friends_and_family Family

6/10

Pleasant

02 Nov 2025

Kimberley

When we arrived to check in, the housekeeper had to call someone twice to get them to come to the front desk. There was someone in front of us who had been waiting even longer. Not acceptable.

Leisure Family

6/10

Pleasant

01 Nov 2025

Mark

We were supposed to have a non- smoking room. It was awful so staff gave us another room. At first it snelled fresh, but after a few minutes of entering, it also smelled smoky. We were awakened overnoght by the smell of food, followed by the stench of pot. What the hell?

Also, we appreciated the coffee maker in our room; it would have been nice to plug it in without moving it.

Lastly, we felt like the commode was baby's first potty. Obnoxiously small and low to the ground.

Passing marks on cleanliness.

Leisure Partner

10/10

Exceptional

29 Oct 2025

John

Everything was fine.

Leisure Self

8/10

Excellent

29 Oct 2025

Mary

Room was clean and check-in was easy.

Leisure Family

6/10

Pleasant

27 Oct 2025

Elaine

The placed really smelled of powerful cleaning material.
Also st dinner time till 9.00 it smelled badly of curry cooking .

Leisure Family

2/10

Poor

26 Oct 2025

Susan

I was very disappointed. I believe I got food poisoning at the breakfast, and barely slept that night. The next day, I stayed in, hoping to catch up on some sleep. The entrance portico was badly damaged and roped off. It was directly outside my window. The crew started tearing off the portico roof, standing 15-20' from my window at times. There was no sleep. On the 2nd day, the side door being used now as the main entrance came off it's hinges, and was rested against the outside wall, with the doorway wide open (it was 37 degrees that morning!). I won't stay there again.

Leisure Self

4/10

Poor

26 Oct 2025

Peter

Think twice

Let me start out by acknowledging that this is an older property that is in dire need of an upgrade. Currently there is some sort of exterior work going on which so perhaps the interior is next on the schedule?
We had to enter the hotel through the side door because the exterior work was happening at the front of the property. The door on the side of the building was actually removed from its hinges and leaning against the side of the building. In other words, no door, open entry to anyone. It was like that for at least our first 24 hours……so you bet we made sure our room door was locked up tight. On day two they blocked the door with an appliance box and plastic (main door was again functional).
Anyway, hotel is very dated. Hallways and common areas are in sore need of a vacuum and wall sconces have cobwebs in them.
The room itself is tidy, but keep shoes on your feet. Everything in room is old and well worn
The breakfast buffet is not bad considering so many hotels have dropped it. Included eggs, sausage, waggles and the usual assortment of fruits, breads, cereals.
I would not choose to stay here again unless it went through a full refurbishment.

Friends_and_family Family

4/10

Poor

26 Oct 2025

shawn

Room was dirty! Lamps have mildew on them. Was told are room was use for storage, then the front desk say it was a mistake. Then entering the room, the window was wide open, smelled like cigarette smoke, smoke detector was wrapped in a garbage bag, which is totally illegal, carpet had stains on them. The only thing about I can say good was the pumpkin spice waffle I made, that’s it. Wouldn’t recommend this place to anyone. Sad part is most of the comfort inn are not like this. I don’t blame the brand, I blame the property owner and manager.

Leisure Family

6/10

Pleasant

25 Oct 2025

Christine

Rooms were okay - AC didn’t work very well (had it on LOW and but didn’t feel like it ever got chilly). The beds are hard as a rock. They were okay when you first lay on it - but wake up sore.

4/10

Poor

21 Oct 2025

Gabrielle

Finally got one night out of town with my husband and ended up at a bad hotel. The place is old and outdated. Wish I had taken pictures. Carpets have stains all over. Front desk was very casual about doing anything and not professional. In bedroom we were startled and unsettled to sleep after seeing a huge spider crawling down the drapes that looked like a Brown Recluse that are Poisonous! Had to kill it. Contemplated leaving but was late and didn't know where else to go. Next morning complained and maintenance guy standing at desk shrugged wondering how any bug could come in unless through AC. Worker at desk said he would have manager call us the next day but he never did. We called the day after that and manager not available. Saw other bad reviews and I think manager probably ignores things to not have to deal with it and accept that their place is bad. Would have been a nice weekend if it wasn't for that bad hotel and not getting good sleep. They never gave us a proper receipt either, just had me sign for third party booking for email confirmation and that was it. Very poor service and upkeep of place. Outside entrance was even blocked off due to carport falling apart and being repaired, so you had to come in back side door. I don't know how this place has good stars, must be paid reviews to make them look better than they are.

Partner

4/10

Poor

20 Oct 2025

kaif

Dirty

4/10

Poor

19 Oct 2025

Mark

Our room definitely hadn't been cleaned for quite some time. I took pictures. The dust was ridiculous and the sink was filthy. The bed was comfortable though. We won't stay there again.

Leisure Family

10/10

Exceptional

18 Oct 2025

Frances

Not fair to criticize as a lot of construction going on

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

Arthur

The actual room and bathroom were pristine. We were pleased with the room itself.

However, the lobby was poorly lit and dingy. We had to enter through a side entrance which smelled heavily of tobacco smoke. There was also some clutter in the side entrance.

Business Family

6/10

Pleasant

18 Oct 2025

Russell

Not very clean… needs maintenance work !!

Leisure Family