Name: Eastbrook Inn
Address: 21 Eastbrook Road, Lancaster - Pa, US

4/10

Poor

13 Jul 2026

EVETTE

Room was dirty

6/10

Pleasant

02 Jul 2026

Meagan

Very dated and no frills, but clean and was fine for one night.

Family_with_children

8/10

Excellent

30 Jun 2026

Forrest D.

We were going to a concert and needed an overnight stay within walking distance of the theater. This place was perfect. It was clean, quiet and comfortable.

Their profile mentioned that they had refrigerators but didn’t say there was a microwave. We were surprised to find one in the room. That’s a selling point that should be included in their profile.

Partner

8/10

Excellent

28 Jun 2026

Rudolph

This is a “bed and shower” place. No frills. Place is clean enough. Breakfast is cereal, bagels and bananas. Good for an overnight.

Partner

10/10

Exceptional

28 Jun 2026

Isabel

The hotel was clean and it has so much space for my family of 5. The bed was confortable but the sheet were too thin.

Family_with_children

6/10

Pleasant

22 Jun 2026

Elijah

It says it has continental breakfast and there is only cereal, bagels, and coffee. Very noisy, the refrigerator is bad quality. I put ice in the freezer and it melted. The cards to enter the rooms sometimes do not work. All in all, I would say a 3 star stay. Mediocre at best.

Partner

8/10

Excellent

22 Jun 2026

Marvin

Staff are courteous. Clean room. Parking was easy. A lot of shops nearby including Rockvale Outlet Mall. Actually this is our second time booking this property. We only had a poor internet connection during our stay.

Family_with_children

8/10

Excellent

21 Jun 2026

Maria

The hotel was extremely clean. Very very outdated older type hotel cleanliness and staff was excellent property condition fair

Partner

8/10

Excellent

14 Jun 2026

Esther

Smelled very fresh. Very friendly staff.

Family_with_children

10/10

Exceptional

14 Jun 2026

Blake

Worked well for us and over $200 cheaper for a family of 6. Room has 3 full beds, which worked great for us. Location was excellent for us, seeing a show at Sight and Sound. Highly recommend anyone to see a show there. Absolutely excellent. And this place is a great value and location for that

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Kyle

Good value. Place was clean (although a little dated), staff was friendly, location was great.

10/10

Exceptional

12 Jun 2026

Connie

Very clean and staff was very helpful

Partner

8/10

Excellent

10 Jun 2026

Kasey

The staff was very friendly and helpful. The room was fairly large considering and had 3 double beds. This worked out great for our family of 5. The price was reasonable especially for the rates in the area. We had to stay in the area for an event. Bathroom could have been cleaner (old urine left around seat lid, hair in the tub/shower, etc) and room and bathroom could use some fixing as some of the ceiling tiles were stained and out of place, sink was coming apart (cosmetic not functional issue), staining on bed skirt, shower is older. For the money, this place was on par.

Family_with_children

8/10

Excellent

09 Jun 2026

Tina

The bed was horrible way to hard for me but other than that
The room was clean the ac unit worked very well and the staff was very friendly

Partner

6/10

Pleasant

07 Jun 2026

Katherine

Breakfast was lame

Family_with_children

6/10

Pleasant

05 Jun 2026

Alena

Coffee and bagel is OK, but room outdated, especially bathroom.

6/10

Pleasant

02 Jun 2026

Jodi

The room and hotel were good. If I stay again I will stay on second floor. We could hear the people above us walking back and forth and dropping stuff a good part of night. Had to keep TV on to drown out the rude people. I told manager next day. He said no no u call and tell us we will take care of it. This is my 2nd stay there.

Friends_and_family Family

10/10

Exceptional

31 May 2026

sheila

Excellent this is our 2nd time staying here.. staff very professional and helpful.. will be staying again..

Partner

10/10

Exceptional

26 May 2026

MD ABU BAKAR

It was good.

Friends

8/10

Excellent

23 May 2026

Doreen

The staff was very pleasant and accomodating. The place was clean and there was adequite parking and close to shopping areas.

Friends

10/10

Exceptional

23 May 2026

Penny

Our shower was not working, but within minutes it was cared for. Breakfast is minimal, but in a pinch it was fine. In that area, however, there are many good places to eat so that wasn't important at all to us. Clean, easy parking, quiet, and a find deal.

Partner

2/10

Poor

20 May 2026

William

This place is a DUMP. Worst place I ever stayed in my life. Bathroom ceiling stained furniture broken. had family living over our unit letting their children make noise until 1am food the worst I ever had. I would not stay there again for free. Took pictures on cell phone in case they dispute the facts.

10/10

Exceptional

17 May 2026

ORLANDO

Clean and very convenient

4/10

Poor

16 May 2026

John

The breakfast was disappointing. One package of muffins was green with mold and the milk was past the expiration date. There was a very limited selection for food.
The motel itself definitely needs some attention- for example there were water marks in the bathroom ceiling .
The staff was friendly and apologized for the problems with breakfast.

Partner

10/10

Exceptional

13 May 2026

Wanda

Staff was nice and helpful. Breakfast was just breads and cereal, did not eat there. Okay place to lay your head for one night. Good location. I would stay again if it was one night.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Basdeo

Breakfast was good and parking was easy and felt safe.

Friends

8/10

Excellent

09 May 2026

Micki

Did not sample breakfast, bed was the worst bed i have ever slept in, sleeping on plywood would have been more comfortable, otherwise it was a nice place

8/10

Excellent

03 May 2026

Dany

Good place no bells and whistle simple plain

6/10

Pleasant

30 Apr 2026

Biju

Check-in was quick and efficient, which made arrival easy. The property does not have elevators, so carrying luggage upstairs could be inconvenient for some guests. The room was clean and generally okay, but it lacked closets, which made storage a bit limited.

Breakfast options were quite basic—limited to Thomas bagels, coffee, and cereal, with no hot items like waffles or eggs. Overall, it’s a decent budget stay if you’re just looking for a clean place to sleep, but amenities are minimal.

Family

2/10

Poor

26 Apr 2026

Donna

No hot water
No elevated to get to the 2nd floor
The sofa was very old, dirt and low to the floor
The exhaust fan in the bathroom, sounded like a jet plan…

Partner

8/10

Excellent

26 Apr 2026

sandra

Close to everything

Partner

8/10

Excellent

25 Apr 2026

Dawn

My husband and I stayed for one night. Very close to the American Music Theater and other venues. Not upscale, but we only needed a place to sleep. We were very happy with them.

Partner

6/10

Pleasant

23 Apr 2026

Diane

The breakfast was adequate. There was a choice of cereals, and the bagels were grocery store bought, not bagel bakery bought. There was no waffle maker. The coffee and cream were fresh and the breakfast room was clean.

Friends

8/10

Excellent

19 Apr 2026

Tijen

I liked the nearby Shopping Centers.And I did not like horse smell outside next door.

Family_with_children

6/10

Pleasant

16 Apr 2026

Ron

Just ok, not worth the price

Partner

6/10

Pleasant

12 Apr 2026

Lisa

Stay was fine. The continental bre

4/10

Poor

09 Apr 2026

Nancy H.

Having stayed there several times , the property is in need of improvement. The shower needed assistance to get hot water, the air conditioning system was not functioning, the pillows were like pancakes etc!!! This was our last visit.

Partner

10/10

Exceptional

30 Mar 2026

Keva

Excellent stay clean room

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Lloyd

Clean establishment. Central place to stay for all our points of interest. Friendly staff. Fresh bath linens and empty trash cans daily.

8/10

Excellent

22 Mar 2026

Dreama

The staff was exceptionally friendly and helpful. However the beds were not comfortable at all, people were slamming doors all night, stomping above us all night as well. The toilet was not screwed to the floor so we had to be very careful using it. Also the toliet didn’t flush properly. I did feel safe here, and for the price it wasn’t that bad. Would I stay here again? No probably not.

Friends_and_family Family

4/10

Poor

15 Feb 2026

susanna

Loud ppl late nite and rooms dusty

Leisure Partner

10/10

Exceptional

15 Feb 2026

Sharon

Staff was very friendly. Our room was clean and large. We had 3 double beds. Parking was easy and it was close to a lot of restaurants and shopping.

10/10

Exceptional

14 Feb 2026

frank

Everything was fine.

Partner

6/10

Pleasant

17 Jan 2026

Kool

The refrigerator was filled with old food still in it. The floor around the bed frame had dirt and candy wrappers all around the frame like they forgot to sweep behind the bed skirt. Not my best experience but not the worst either.

Leisure Self

8/10

Excellent

11 Jan 2026

Daniel

Good space

6/10

Pleasant

27 Dec 2025

Jaime

Was not informed that there was no elevator; and with 4 kids and a wagon (that doubles as a pack-n-play for my baby), it was difficult to navigate. However, it was priced reasonably and the rooms were very clean. Breakfast was bare minimum but we ate and that was a nice bonus.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Cathy

5 stars for quick check-in, immediate fix of problem with shower, very courteous staff. 2 stars for
breakfast because toaster needs

6/10

Pleasant

11 Dec 2025

Bob

If all you're looking for is a clean room at a reasonable price, this was fine. The staff was friendly and helpful.
BUT... the \"breakfast included\" was cold cereal and bagels, so we had to go out to get a decent breakfast and spent nearly another $40. The wooden floor overhead creaked with every movement of the occupants, walls were thin and loud \"guests\" in the next room let every shout through, the wall mounted lamp near the bed flopped and USB didn't work. The shower faucet was loud, that is after we fiddled with it and finally got it to deliver water at all.

Partner

8/10

Excellent

08 Dec 2025

Donna

The staff was very kind. The room was clean. I wish they had more room in the breakfast area. A family kept using the whole space.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Joseph

clean room and hall ways

Business Self

8/10

Excellent

07 Dec 2025

sandra

Parking is easy and the parking spots are close to the door.
Very short ride to all the shopping

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Shannon

Room was clean and staff was friendly. Breakfast looked to consist of cereal, apples or toast which we skipped. Toilet flapper & shower head needed replaced in 229. Otherwise, fine hotel at a good price if you just need a place for a night.

Friends_and_family Family

2/10

Poor

06 Dec 2025

Donald

All of the above was terrible check in was bad room worse staff tried but failed and amenities what amenities??? Would not recommend this to my worst enemy.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Carol

We were just there for the night. Plenty of parking and a well lit lot. Staff were friendly and helpful.

Partner

8/10

Excellent

21 Nov 2025

James

Good

6/10

Pleasant

15 Nov 2025

Larry

The room had 1 door between the adjoining room and our room. We could not lock it from our side, and when we questioned the hotel manager about it, he said he alone had a key to unlock it. We did not feel at all safe and secure which did not provide us with a restful night.

The other issue was that the complimentary breakfast was only bagels, a couple of juices, coffee, tea, a couple kinds of cereal, and apples.

Partner

10/10

Exceptional

12 Nov 2025

Pamela

For the price the place wasn’t anything special. The breakfast had very little healthy choices. No protein options.

Leisure Partner

10/10

Exceptional

11 Nov 2025

daniel

the staff was great !

Partner

8/10

Excellent

09 Nov 2025

JayRobin

Room was clean and the staff was pleasant.

Partner

6/10

Pleasant

08 Nov 2025

duane

Could be cleaner

Leisure Family

8/10

Excellent

08 Nov 2025

Diane

Friendly staff

Leisure Family

10/10

Exceptional

08 Nov 2025

Melanie

Check in process was smooth. Front desk was very friendly. Room was fine.

8/10

Excellent

02 Nov 2025

Shelly

Room was clean.

Partner

8/10

Excellent

02 Nov 2025

Kelsey Stephanie

Room was ok. Front desk friendly

10/10

Exceptional

27 Oct 2025

William

Great

Leisure Family

6/10

Pleasant

27 Oct 2025

Gladys

parking area was lite where i parked,

Leisure Friends

6/10

Pleasant

26 Oct 2025

Edgar

The hotel serves its purpose for a quick place to sleep. The breakfast was not bad for a 2 star hotel, continental (cereal, bagels, english muffin,coffee, apple and orange juice), beats having no breakfast at all but you get what you pay for. Bed is comfortable enough to lay on without complaining but the pillows were hard as a rock.

Leisure Family

6/10

Pleasant

26 Oct 2025

Veronica

The staff was very kind and attentive. The quality of the continental breakfasts was good. My only issue was that the room was very dusty. The microwave was dirty and the tv had food splattered on it.

Leisure Partner

6/10

Pleasant

24 Oct 2025

Frank

Ok

Something you'd expect for the price

Friends_and_family Family

6/10

Pleasant

23 Oct 2025

Edna

Everything was good and everything I wanted to do was in 5 to15 minutes drive.

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Michael

Property was noisy. You could hear conversations in rooms next to yours and footsteps on ceiling.

Room was clean and staff nice.

Leisure

6/10

Pleasant

19 Oct 2025

Charles

Room was clean / Staff was friendly / Good Parking / Hotel is in the center or all the shops and attractions.

8/10

Excellent

19 Oct 2025

Rosemarie

It was good for our one night stoppage.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Carol

Everything was fine. We basically needed somewhere to spend the night and we found an available room here. It wasn't anything fancy, but was clean and met our needs.

Leisure Partner

6/10

Pleasant

11 Oct 2025

Douglas

A good three star facility. All that one would expect; no extras. Breakfast less than what one would expect, but adequate.

Leisure

2/10

Poor

11 Oct 2025

CERRENA

There was a heavy police presence at the room next to mine and although i asked to move rooms it was denied. There were no answers and the owner just said no worries all ok. The owner never even offered to accommodate us with any discount or refund even though the police were at the room right next to ours for hours. On top of that there was no hot water at all. Worst stay EVER!

10/10

Exceptional

11 Oct 2025

Robert

Clean, nice size rooms and friendly staff.

Leisure Family

10/10

Exceptional

04 Oct 2025

Jean

Very Nice front desk management. very friendly. Room was very clean. Breakfast area was exactly what we eat at home in the mornings. Different types of bagels, white bread, English muffins, 2 types of juice coffee tea and 3 types of cereal.

Leisure Partner

4/10

Poor

29 Sep 2025

Derrick

Very hard beds (we even tried changing rooms) and minimal service from the staff. OK on cleanliness but not clean enough. The breakfast is adequate (just cereal, toast, bagels, English muffins, juice coffee and tea) but ended too early 8:30! On a 4-day stay the toasters were not fully operational even though the staff knew it. This lack of attention to detail means we won't be back.

Leisure Partner

6/10

Pleasant

25 Sep 2025

Rachel

Staff not helpful

The hotel is old but relatively clean. No elevator and the staff that checked me in smirked when I asked if there was an elevator and he said no stairs. The stairs were old and creaky and I’m in my 60’s. If I did not have my younger daughter with me I would not have been able to bring my things up those stairs. If you have any mobility issues ask for the first floor when booking a room.

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

David P

Made to feel very welcome. Very clean

Leisure Partner

8/10

Excellent

22 Sep 2025

Steven

Property in good condition, beds and pillows were sufficient. I would try not too leave maintenance and housekeeping materal out in the public spaces.

Leisure Partner

6/10

Pleasant

20 Sep 2025

Lori

Staff were friendly. Bed was comfy but pillows were flat. Breakfast was minimal.

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

Marla

I liked their free breakfast. The staff was friendly and helpful.

Leisure Family

8/10

Excellent

16 Sep 2025

Robert W.

A good sleep and go motel.

It's an average motel, nothing fancy. So if you are only sleeping there and taking a shower and leaving for the day; it is hard to beat for closeness to the main attractions on Route 30.

Partner

8/10

Excellent

16 Sep 2025

Michelle

This is an older family run hotel. Some things are outdated, others have been renovated. The bed wasn't the greatest... Definitely not terrible though. Overall I was very pleased. The room was clean. The staff was very friendly. Would definitely stay here again. Big bonus for having a 3 double bed room!

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

Darrin

The rooms were clean , The beds were comfortable , staff was friendly

Leisure Friends

8/10

Excellent

13 Sep 2025

Scot

Very convenient to Sight and Sound Theater, which was our reason for visiting. The breakfast was a true continental breakfast, but was available and area was clean. Motel has 2 floors. We were on the second with one flight of stairs. If you aren't able to do stairs, request a ground floor room.

Leisure Family

8/10

Excellent

13 Sep 2025

Marjorie

Older property, doors to rooms stick, some effort required to open and close. Overall ok, good value for a quick stop.

Leisure

6/10

Pleasant

05 Sep 2025

Daniel

Although we were staying overnight the hotel had several families that ignored the rules after 8pm rowdy extreme banging noise and running around the hotel unfortunately.

Leisure Family

4/10

Poor

31 Aug 2025

Hannibal

Affordable, Yet Bed Bugs Ruined Our Stay”

Rating: ⭐⭐ (2/5)
I stayed at the Eastbrook Inn in Lancaster, PA. The staff was friendly and the price was affordable, which I appreciated. However, the cleanliness of the room was very disappointing. The breakfast was not good, and the worst part was that my wife got bed bug bites from the mattress, leaving her with skin irritation. Because of this experience, I cannot recommend this hotel despite the good attention from the staff.

Partner

8/10

Excellent

24 Aug 2025

Xiomiberth

Y

Leisure Family

10/10

Exceptional

22 Aug 2025

Erik

Great

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Michael

Private location for all your shopping and eating needs

10/10

Exceptional

17 Aug 2025

Cynthia

We enjoy our stay but breakfast was not good when I walk in glass coffee pot was sitting on hot plat and only drop in pot so it was burning. Need some donuts or something most just look and then they walk back out

Partner

10/10

Exceptional

17 Aug 2025

Ken

Manager was very helpful. He carried our luggage up to the second floor for us.

10/10

Exceptional

16 Aug 2025

David

The place and the room were very clean. The air conditioner wasn’t cooling the room. When we called the desk he came up in less than 5 minutes and replaced it with a new one that worked great

Leisure Family

6/10

Pleasant

16 Aug 2025

susan

Not much for Continental breakfast could have had at least a waffle maker

Leisure Family

8/10

Excellent

10 Aug 2025

judith

The lobby sold jewelry which we enjoyed buying. My three rooms were close together.

Leisure Family

10/10

Exceptional

10 Aug 2025

Ann

Overall it was a great experience! We had a smooth check-in, enough space for our family of 5 (we had 3 double beds in our room) and a clean/comfy room.
For the price, it was a good deal.

Leisure Family