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Tru by Hilton Lancaster East

Lancaster - PA · United States

2320 Lincoln Highway EastView location

8.6/10Excellent1,108 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Lancaster East

Mix quaint with modern at the new Tru by Hilton Lancaster East. Located in the heart of Amish country, you’ll be close to unique attractions, shopping and several corporate headquarters. Find just the right balance in each room with free WiFi, plenty of natural light and a comfy mattress.

Breakfast is fun again. From healthy to indulgent, selection abounds with our ‘Build your Own’ Breakfast toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market.

A four zone lobby lets you work, play, lounge and eat. Energize in a fully equipped fitness center, then unwind in the indoor heated pool. Affordable travel now comes with unexpected things – like certainty.

Read more about this hotelShow less

Located in Lancaster (Dutch Countryside), Tru by Hilton Lancaster East is within a 10-minute walk of Amish Farm and House and Dutch Wonderland. This hotel is 0.5 mi (0.8 km) from Tanger Outlets Lancaster and 0.6 mi (1 km) from American Music Theatre Lancaster.

Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Amish Farm and House 0.7 km / 0.4 mi
Dutch Wonderland 0.7 km / 0.4 mi
The Shops @ Rockvale 0.7 km / 0.5 mi
Tanger Outlets Lancaster 0.8 km / 0.5 mi
American Music Theatre Lancaster 1 km / 0.6 mi
Mennonite Life 1.2 km / 0.7 mi
Biblical Tabernacle Reproduction 1.2 km / 0.8 mi
Lost Treasure Mini Golf 2.1 km / 1.3 mi
The Amish Village 3.8 km / 2.4 mi
Bird in Hand Farmers Market 4.7 km / 2.9 mi
Village of Dutch Delights 4.9 km / 3.1 mi
Sight and Sound Theatre 5.2 km / 3.2 mi
Bird-in-Hand Stage 5.4 km / 3.3 mi
Waters Edge Mini Golf 5.5 km / 3.4 mi
Harrisburg Area Community College 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • Number of floors (main building): 5
  • Double rooms: 64
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
  • Airport
  • Small pets allowed (under 5 kg)
Show 43 more facilities & services
  • Small pets allowed (under 5 kg) not available in all rooms
  • Large pets allowed (over 5 kg)
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Launderette
  • Day-care centre
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Gym
  • NewspapersExtra charge
  • Luggage room
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • TV lounge
  • Game room
  • Hot tubExtra charge
  • Breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-6

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 27 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable2 photos

    Tru by Hilton Lancaster East

    Room TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Tru by Hilton Lancaster East

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible
    • Living room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Tru by Hilton Lancaster East

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wheelchair-accessible
    • Living room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 21 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Tru by Hilton Lancaster East

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Tru by Hilton Lancaster East

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wheelchair-accessible
    • Living room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Lancaster East

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 27 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable2 photos

    Tru by Hilton Lancaster East

    Room TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Living room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Lancaster East

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Lancaster East

8.6
Excellent
1,108 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
04 Aug 2026
Melvin
J
8/10
Excellent
03 Aug 2026
Michael
Service was very good. Quick and easy check in.
8/10
Excellent
02 Aug 2026
Violet
Parking was good. The hotel was close to several restaurants. Breakfast was okay but not enough variety.
8/10
Excellent
31 Jul 2026
Fangju
The room is clean
10/10
Exceptional
31 Jul 2026
Manuel
I loved everything about this place. The location, the amenities, how close things are and the Service was top tier, The Ladies and the 1 Gentleman that worked the front check in desk, were top tier and answered all and every question i had and super helpful on sights and things to do in the area. I would definitely recommend this hotel to anyone that is looking to go to Lancaster. I just wish i remembered their names and for that i am sorry. Nothing negative to say at all. My family and i will definitely come back again.
8/10
Excellent
31 Jul 2026
Tammy
The rooms are very clean the only problem for me was no place to put your non hanging clothes, staff very helpful and polite, excellent amount of parking and last breakfast was ok pancake makers always empty not enough variety of foods not your down south kind of breakfast but overall we would stay there again.
6/10
Pleasant
30 Jul 2026
Jeffrey
Only stayed 1 night, pool was closed for cleaning. Water looked very milky. Room thermostat did not work. AC ran non stop making the room very cold. The rest of the stay was fine. Good location.
10/10
Exceptional
29 Jul 2026
Sarah
This hotel was very clean, check in and out were quick and the room was quiet. The pool was a bit of a disappointment only in that there was so much chlorine in the water, your eyes began to burn and turn red. Some of us didn't even get in the water. We lasted 20 minutes and then left. It was definitely overkill.
8/10
Excellent
29 Jul 2026
Jodi
The room was clean. The beds were comfortable. The breakfast was great overall good experience.
8/10
Excellent
28 Jul 2026
Laura
We have stayed at this particular Tru several time since 2021. The hotel is definitely seeing some wear and tear and generalmgrime build up in the bathrooms these days. I feel like for the premium cost of this hotel, that these types of things should be addressed more regularly. Specifically the grime around the shower and the fact that the bathroom door drags and sticks on the ground because it has gotten swollen over time from the water that runs out of the shower.
Otherwise, the hotel is located central to all the attractions. Breakfast is good, although the day we left, the coffee was cold (at 5am and the desk clerk was just sitting at a breakfast table with his phone and computer)
One of the drawls of this hotel is that they are dog friendly, even though we didn't end up traveling with our dog this last trip.
We would stay here again if we were travelling with our dog, but we will probably look for a more economical option if the dog stays home.
10/10
Exceptional
28 Jul 2026
James
The breakfast was fantastic.
6/10
Pleasant
26 Jul 2026
Katrina
Our sheets were stained when we checked into our room. The staff was very accommodating and gave us a new room. While the lobby was nicely decorated the chairs were worn and hotel could use an upgrade in general. Noise level above us was loud. We didn't get breakfast, so we are unable to rate the food. The staff was extremely helpful. My travel buddy left her phone in the first room and the staff helped her to retrieve it.

Thanks
10/10
Exceptional
26 Jul 2026
Mariah
Everything was great! Clean room, staff, breakfast, parking.
8/10
Excellent
25 Jul 2026
Sandra
Hotel was nice but no coffee pot or microwave in room ( which should be stated in amenities) will make me look for different place to stay.
10/10
Exceptional
24 Jul 2026
Lonnue
Room was smaller than hoped for but great location for 3 days of activities.Staff is kind and good at their jobs . Breakfast is full of choices for my vegan tastebuds and my t rex husband . Definitely a modern stay in an Amish surrounding
8/10
Excellent
24 Jul 2026
Loretta
Front staff is excellent,helpful,friendly...
6/10
Pleasant
24 Jul 2026
Brittany
The staff was very friendly and helpful. However, the facility itself was questionable. The pool looked very murky and questionable. The gym was very nice and clean and spacious. The room itself was ok, but note there is no microwave in the room, that can be an inconvenience.
8/10
Excellent
22 Jul 2026
Tedra
Justice was so welcoming and helpful when he checked us in. Pool was decent. Room was smaller then I thought, but big enough.
10/10
Exceptional
22 Jul 2026
Yolanda
Great location, friendly staff, clean and comfortable rooms.
8/10
Excellent
18 Jul 2026
Glenn
Haven't stayed here in awhile when we walked inthe desk clerk welcomed us back . Deana was as Gracious this time as the first time we met her. Our room was nice but the Ac unit didn't work properly and was loud . Other than that our stay was good and hope to go back again soon
Friends_and_family Family
4/10
Poor
17 Jul 2026
Bo
The staff were friendly and location was good. However, the room was not very clean, I had rash on my back after my stay.
Family
10/10
Exceptional
17 Jul 2026
Diana
Convenient location. Great staff. Comfortable beds. Clean and great amenities!!
Friends_and_family Friends
4/10
Poor
16 Jul 2026
Miguel
Room wasn't cleaned enough, specially the bed and pillows, staff not too friendly except for a lady on the desk when we checking out, she was excellent!
Partner
2/10
Poor
14 Jul 2026
Joseph
They do not clean the room even when you request it so our room was left with no towels, no clean sheets and when we asked for them, they never brought them up to us. We had to go downstairs and wait and wait and wait until they gave them to us, I would never ever stay at this place again. It was also extremely loud because it’s right on the highway.
8/10
Excellent
13 Jul 2026
Mary G
The staff was very helpful friendly and accommodating. The downside for me was there was not a designated floor or part of the hotel for dogs. I woke up to a barking dog at 7::30 AM and the dog continued to bark for 3 hours. The staff was apologetic but it was upsetting considering we had wanted to sleep in. There was a big stain on the sheets on 1 of the beds but the staff addressed it
Family_with_children
8/10
Excellent
12 Jul 2026
Lavonne
Hotel and room were clean. A little noisy with road traffic from route 30. TV was out one night because of storms not anyone's fault but we weren't told this at check-in. Had to check at desk when we got to room to see what was wrong. Pool was clean but chilly. Breakfast was good but juice was not chilled and the OJ was not drinkable. Room had no drawers for storage. Hand soap container by sink ran out of soap on our first night and rooms are only cleaned and restocked every other day. Thought things would be a little better with the reviews I read and the price paid for the room.
Friends_and_family Friends
10/10
Exceptional
12 Jul 2026
GARY
location, staff, breakfast, and parking were very good
Family
10/10
Exceptional
10 Jul 2026
Kassandra
everyone was nice
10/10
Exceptional
08 Jul 2026
Tamara
Last minute stay and on the 4th of July! Price was perfect, staff was great. Beds were absolutely amazing. Only unfortunate part was there was no accessible ice machine. When I checked in we were told The only ice machine that was available was the one on the first floor but it was broken.. if we wanted ice we had to ask a staff member at the front desk. Little disappointing but nothing major.
Pretty sure this is going to be our go-to hotel when we come up to Lancaster which is quite often
Family
4/10
Poor
07 Jul 2026
Liju
linen we’re not changed it was from old customer
Family_with_children
10/10
Exceptional
06 Jul 2026
Ashley
I recently had the pleasure of staying at Tru by Hilton Lancaster East, and I must say, it was a very nice experience. From the moment I arrived, the staff welcomed me warmly, making the check-in process quick and easy.

The accommodations were modern and clean, with a comfortable bed that ensured a good night’s sleep.
The hotel’s location was convenient.

Overall, I highly recommend Tru by Hilton Lancaster East for anyone visiting the area. It strikes a great balance between comfort, modern amenities, and affordability. I look forward to staying here again in the future!
Partner
4/10
Poor
05 Jul 2026
Abner
Sheets were stained, pillow cases pool was not cleaned properly needs improvement
Family_with_children
6/10
Pleasant
03 Jul 2026
Gerard
The room was clean but we were taken back that there were no drawers.
We went to the pool and initially there were no towels but we contacted the staff and the issue was resolved quickly.
The breakfast was okay but we have had better selections in the past at different hotels that offered breakfast.
Partner
10/10
Exceptional
03 Jul 2026
Jasmin
Great stay
Pet
10/10
Exceptional
02 Jul 2026
Onice
Everything was comfortable and amazing
2/10
Poor
01 Jul 2026
Matasha
We stayed there overnight and couldn’t sleep because it was kids running up and down the halls all night and slamming doors. When we finally dozed off it was about and 1/2 before breakfast was over. Asked about paying for extended stay and was told they didn’t offer it but allow children to run, jump and play in common areas of the hotel as in where you eat your breakfast. Would not recommend
Family
10/10
Exceptional
01 Jul 2026
Aletha
Staff was very welcoming and helpful. Great breakfast. Good location.
Friends_and_family Family
8/10
Excellent
01 Jul 2026
Michelle
This was our second time staying at a Tru Hotel, but first time in Lancaster. The room was clean, but only issue was the bathroom door was warped from the humidity. Overall the place was reasonably located for our stay in Lancaster. Breakfast was okay, out of the 4 days we stayed the eggs were not really that great and steamed - but served its purpose.
10/10
Exceptional
01 Jul 2026
Ray
Great experience and Deena st the front desk was fantastic!
Partner
10/10
Exceptional
30 Jun 2026
venus
Everyone and everything was great, would have another stay in the future
Self
8/10
Excellent
29 Jun 2026
Roberto
One of the service worker at night was very nasty had no patience but the money pelt are very nice and helpful
2/10
Poor
28 Jun 2026
Ariel
Cockroach in the bathroom.
Partner
10/10
Exceptional
27 Jun 2026
Tara
Very nice, staff friendly, buffet breakfast good.
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Julie
1
8/10
Excellent
25 Jun 2026
Marc
Bhgtygfdtyhvvvvvbbb
Family_with_children
8/10
Excellent
25 Jun 2026
Bonnie
The room was clean and the bathroom was very nice. I was surprised at the hallways were looking dingy and worn. Carpets were lifting in areas, and the room doors and hallway walls were dingy. There was a large area for the breakfast which was better than some but mostly gone 45 minutes before the end of time. The pool was nice but the water was cold. We requested two close rooms but got two different floors. Ok for a short stay but lacked warmth for a longer stay.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Scott
Lots breakfast options
Partner
8/10
Excellent
23 Jun 2026
Isabella
Nice stay! Enjoyed the pool and the breakfast! Very close to a lot of things! The only thing was the pillows on the bed. They were not very comfortable.
Family_with_children
4/10
Poor
21 Jun 2026
Claire
The room was dirty upon arrival, the shower head was covered in grime, and both the sheets and pillows had a strong musty odor. Several electrical outlets in the room did not work, and the toilet would not flush properly. Overall, the condition of the room fell well below expectations and was very disappointing.
Family
6/10
Pleasant
19 Jun 2026
Richard
For a single traveler it was very good for just an overnight en route. Everything was clean and well maintained. The room I had was very quiet, maybe because it was on the side away from the major street. The windows do not open, so you are stuck with artificial ventilation. Don't expect amenities like an in room coffee maker or ice machines on every floor (ground only). There were a few families with small children and it seemed the pool and the breakfast worked well for them.
Self
10/10
Exceptional
19 Jun 2026
Jeffrey
Very clean, love the decor perfect size rooms.
Staff helpful & friendly.
Partner
8/10
Excellent
18 Jun 2026
Elaine M
Close to everything.
Self
10/10
Exceptional
16 Jun 2026
Taylor
The employees are incredibly friendly and helpful. The hotel was well kept and looked very nice and inviting inside. The beds are really comfy and the rooms are spacious and clean. Breakfast was decent.
Partner
10/10
Exceptional
14 Jun 2026
Amy
Cute town, lots of amish culture surrounding.
Partner
6/10
Pleasant
13 Jun 2026
Melanie
The room was great! The only problem is that you could hear all the road noise! And when asked for when we want our housekeeper to come by we picked Thursday of that week, just to get fresh towels, they never came by. So if you are wanting your room cleaned or bed made everyday you best say everyday.
Other than that I would definitely stay again.
Partner
10/10
Exceptional
12 Jun 2026
Rachel
Clean, quiet as long as you ask for a room in the back of the building. Friendly staff great breakfast it’s around restaurants shopping and local stores . Amazing location!
Partner
10/10
Exceptional
12 Jun 2026
Rachel
Amazing staff all of them from front desk to managers, to servers for breakfast, maintenance, room cleaners . They were accommodating understanding and polite. Justice the manager helped me with my room accommodations and everyone that spoke to me through text were helpful and kind. The room they moved us to the back of the building was quiet and comfortable we slept so well. Felt like home away from home thank you. I would come again and recommend to others .
10/10
Exceptional
11 Jun 2026
David
Very friendly.
8/10
Excellent
10 Jun 2026
Rosemary
Nice hotel and we enjoyed our stay. Somewhat different than others: no desk in the room, nor microwave or frig.
Partner
10/10
Exceptional
10 Jun 2026
Eliezer
It was a really helpful staff and very welcoming. Clean and a very good breakfast option to start the day.
Family
10/10
Exceptional
09 Jun 2026
Carlos
In general was very nice! We enjoyed!
Partner
10/10
Exceptional
07 Jun 2026
John
Nice clean hotel and friendly staff
Friends_and_family Family
4/10
Poor
06 Jun 2026
Trisha
The truck traffic all night long is horrible with trucks loud exhausts and engine breaking all night long. We stayed on the 4th floor and the carpet looks to be deteriorating and as you walk on it white dust from the cement under it blows out of it and the carpet has white concrete dust all over it. The walls in hallway are all in horrible shape with wallpaper peeling and wrinkled. The entire corridor on the 4th floor has a sewerage smell. The beds were lumpy and were terribly uncomfortable. Without a doubt the worst Hilton named TRU property I have ever stayed at.
Family
10/10
Exceptional
05 Jun 2026
David
nice
Family
8/10
Excellent
04 Jun 2026
Jennifer
This hotel is located in a great location..very close to everything you would want to do. The rooms and property were clean and well maintained. The staff was SUPER incredible upon arrival until check out. Amenities were great too.
Self
10/10
Exceptional
03 Jun 2026
Kennia
Great stay, very clean and staff was extremely nice.
Family
10/10
Exceptional
03 Jun 2026
Alize
Very clean and staff was extremely nice.
6/10
Pleasant
31 May 2026
Kaila
Arrival check in was quick and easy.
Convenient carts to bring luggage up and welcoming staff who explain locations of gym pool and other amenities well.
Room was a handicap room which was not requested. I have a young child who only takes baths and unfortunately was not able to properly bath him. Thankfully it was only one night. Beds were very worn and uncomfortable. You could feel the springs in your back.
Rules were not followed by patrons. Kids running up and down the hall and people in lobby making lots of noise well past quiet time making it hard to sleep.
It was decently clean although could have been better. Floor was sticky to bottoms of feet in lobby area.
Gym area had newer equipment although cleanliness could be addressed as well as organization.
Pool seemed cloudy so we decided to not take our chances.
The room over all was very clean and well stocked with towels and soaps for showering that smelled quite good.
Also good coffee! Breakfast could use more fresh fruit and healthy options.

Paying 300 a night for this quality is something I would never do again.
Friends_and_family Family
8/10
Excellent
28 May 2026
Shirley
Great location clean room friendly staff
Friends_and_family Friends
10/10
Exceptional
27 May 2026
Cindy
While I appreciate one may travel with their pet, I did not like the fact the pets were not banned from the dining/snack area. Nice hotel!
Friends_and_family Friends
10/10
Exceptional
26 May 2026
Belkys
Clean room was very clean and the breakfast was great
Family
2/10
Poor
25 May 2026
Carmen
The room want clean the next day, we request towels and wait, hair dryer dirty, sticky and with hair.
Family_with_children
10/10
Exceptional
22 May 2026
Shannon
Best value for what you get. A 2 star hotel with 3 star amenities
Friends
8/10
Excellent
16 May 2026
Barbara
Great location, in the middle of chain restaurants and shops but only a few minutes drive to Amish restaurants and shops, close to Sight and Sound Theatre.
Partner
10/10
Exceptional
15 May 2026
giovanni
Excelente ubicación
Family
10/10
Exceptional
15 May 2026
John
Breakfast and 24/7 coffee bar was a big plus. Parking was very convenient to both the front and rear doors.
10/10
Exceptional
15 May 2026
Dawala
My first time stay here in Lancaster Hilton hotel was truly amazing.My room was beautiful.
All the staffs were extremely helpful during my stay.It felt very homey.The location is also great.
I would definitely recommend anybody coming to visit to stay here.
Thank you!🙏
Self
6/10
Pleasant
13 May 2026
Diane
Room was clean. However, the pool was cloudy, the food was so-so and the staff were not very friendly.
Partner
8/10
Excellent
11 May 2026
Jim
Convenient location. Great breakfast.
Self
10/10
Exceptional
10 May 2026
Diana
Great service
10/10
Exceptional
10 May 2026
Lisha
Awesome breakfast choices
Friends_and_family Family
4/10
Poor
08 May 2026
Valerie
Breakfast was very limited and not appetizing. The juice is watered down. The coffee was okay. I had high expectations but was disappointed.
Self
6/10
Pleasant
07 May 2026
Theresa
It has a nice gym and nice breakfast buffet variety. The room had a slightly moldy smell, and the hallway had a stronger smell of mold. The furniture in the room and waiting area is stained and outdated, while there was a stain on one of my pillows.
Business
10/10
Exceptional
01 May 2026
Linda
Staff and clean rooms
Pet
8/10
Excellent
30 Apr 2026
Mehrdad
Good
Self
10/10
Exceptional
28 Apr 2026
Derek
Amazing experience, clean facility, it’s near many stores, great breakfast, nice gym. We enjoyed our stay.
10/10
Exceptional
27 Apr 2026
Laura
Clean room
Family
6/10
Pleasant
24 Apr 2026
Greg
The room was very small. The room lights did not function from the bed. The TV did not work. Handicap amenities were nonexistent.
Self
10/10
Exceptional
23 Apr 2026
Andre
It's in a very convenient spot
10/10
Exceptional
22 Apr 2026
Selina
Loved that the floors were wood and not carpet. So much easier to wheel around in my wheelchair!
The breakfast pancakes were scrumptious.
The placement of the toiletries in the shower are not conducive to those that cannot stand because they are mounted on the other side of the shower. I would have to be the Jolly Green Giant in order to reach them while seated. It always baffles me how able-bodied people make these decisions as to what is \"accessible\" for people who are not.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
carol
Always like to stay close
10/10
Exceptional
19 Apr 2026
EMILIA
Clean room and breakfast
Family_with_children
6/10
Pleasant
18 Apr 2026
Nathaniel
It’s everything I expected
10/10
Exceptional
16 Apr 2026
Dawn
Parking super easy . Hotel near shopping . Shares a parking lot with Longhorn restaurant!
Family
10/10
Exceptional
15 Apr 2026
Roshed F
We like our stay here.
Family_with_children
10/10
Exceptional
15 Apr 2026
Jasson
Clean
8/10
Excellent
14 Apr 2026
Nancy
Parking was safe and convenient. Near restaurants and popular venues. Room was clean and had everything needed for our overnight stay. My grandkids enjoyed the pool and hanging out in the spacious lobby with games. I was impressed with the spacious areas to sit and relax. I’m a coffee lover, so I enjoyed a cup while the kids played. They loved the hot chocolate!

The breakfast was fresh and the staff members were friendly and helpful in answering any questions I had.

The only concern was the traffic noise on the main highway during the night. I would probably turn up the air conditioner to block the noise.

We look forward to booking again!!

Thank you for making our stay enjoyable!!
Family_with_children
10/10
Exceptional
14 Apr 2026
Melissa
The hotel was bright and clean. Great shampoo in the rooms! Parking was plentiful and well lit.
Partner
6/10
Pleasant
14 Apr 2026
Mary
Beds were uncomfortable
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Jiehua
Breakfast is from 6am to 9am, a little too early for family vacation schedule. Parking is great and spacious.

Location & surroundings

Tru by Hilton Lancaster East
2320 Lincoln Highway East, Lancaster, United States

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Tru by Hilton Lancaster East

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