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El Polo Apart Hotel & Suites

Lima · Peru

Av La Encalada 1515 MonterricoView location

8.6/10Excellent100 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort7.8/107.8
Condition8.4/108.4
Location9.6/109.6
Neighborhood9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About El Polo Apart Hotel & Suites

This business hotel offers an excellent working environment and superb facilities in a strategic location. Adjacent to El Polo shopping center, guests enjoy easy access to various shops, restaurants, mini-markets, drugstores, a library, banks, and the U. S. Embassy.

This relaxed hotel is conveniently located 2 km from Highway 1 and 6 km from the Museo de la Nación, with complimentary shuttle service provided. The popular Jockey Plaza mall is just a 5-minute drive away. All laid-back rooms feature free Wi-Fi, flat-screen TVs, and minifridges.

Suites include separate living/dining rooms and kitchens, while the two-story penthouse boasts a whirlpool tub and private terrace. Room service is available. Guests can also enjoy a gym with fitness coaches and a casual restaurant with a patio.

Read more about this hotelShow less

Located in Santiago de Surco, El Polo Hotel & Suites is just steps from United States of America Embassy Lima and 4 minutes by foot from San Pablo Clinic. This hotel is 0.3 mi (0.5 km) from Clínica Internacional, Sede Surco and 1.4 mi (2.3 km) from Jockey Exhibition Center.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Santiago de Surco? This hotel has 700 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 20333712505
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 18 for adults and USD 18 for children
    • Airport shuttle fee: USD 45 per person (one-way)
    • Airport shuttle fee per child: USD 45 (one-way)
    • Late check-out is available for a fee (subject to availability)
    • Facilities fee: USD 10 per person, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro Comercial El Polo 0.1 km / 0.1 mi
United States of America Embassy Lima 0.2 km / 0.1 mi
San Pablo Clinic 0.3 km / 0.2 mi
Clínica Internacional, Sede Surco 0.5 km / 0.3 mi
Gold Museum 1 km / 0.6 mi
ESAN University 1.2 km / 0.8 mi
Jockey Exhibition Center 2 km / 1.2 mi
University of Lima 2.2 km / 1.4 mi
Jockey Plaza 2.4 km / 1.5 mi
Patio Panorama 3 km / 1.9 mi
San Borja National Children's Health Institute 4.1 km / 2.5 mi
La Molina National Agrarian University 4.1 km / 2.6 mi
Friendship Park 4.2 km / 2.6 mi
UNIFE 4.4 km / 2.8 mi
USIL 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1999
  • Year of most recent renovation: 2020
  • Total number of rooms: 36
  • Number of floors (main building): 7
  • Single rooms: 20
  • Double rooms: 7
  • Apartments: 6
  • aparthotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 51 more facilities & services
  • Visa Electrón
  • City centre
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Special dietary options
  • Vegetarian meal
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BED • 1 Bedroom • 25 m²DBL.PI-QN
    DOUBLE PREMIUM QUEEN BEDPhoto unavailable4 photos

    El Polo Apart Hotel & Suites

    DOUBLE PREMIUM QUEEN BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Room amenities

    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Mini fridge
    • Ironing set
    • Carpeted floors
    • Hairdryer
    • Plug adaptor
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Bathroom
    • Shower
    • Bathtub
    • TV
    • Radio

    Facilities with extra charge

    • Cot on demand
    • Direct dial telephone
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 25 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    El Polo Apart Hotel & Suites

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Plug adaptor
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Cot on demand
    • Minibar
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 40 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    El Polo Apart Hotel & Suites

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Cable TV
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Plug adaptor
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Minibar
    • Direct dial telephone
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUM QUEEN BEDSINGLE • PREMIUM QUEEN BED • 1 Bedroom • 40 m²SGL.PI-QN
    SINGLE PREMIUM QUEEN BEDPhoto unavailable4 photos

    El Polo Apart Hotel & Suites

    SINGLE PREMIUM QUEEN BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI-QN

    Room amenities

    • Desk
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Bathroom
    • Shower
    • Bathtub
    • Plug adaptor
    • Cable TV
    • Toiletries

    Facilities with extra charge

    • Cot on demand
    • Minibar
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO DOUBLE BEDSSUITE • DELUXE TWO DOUBLE BEDSSUI.2D-DX

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 1 Bedroom • 40 m²SGL.DX
    SINGLE DELUXEPhoto unavailable3 photos

    El Polo Apart Hotel & Suites

    SINGLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Room amenities

    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Alarm clock
    • 220V power supply
    • Mini fridge
    • Wake-up service
    • Wi-fi
    • Plug adaptor
    • Cable TV
    • Desk
    • Toiletries

    Facilities with extra charge

    • Direct dial telephone
    • Minibar
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 40 m²TWN.DX
    TWIN DELUXEPhoto unavailable3 photos

    El Polo Apart Hotel & Suites

    TWIN DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Plug adaptor
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Radio
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Cot on demand
    • Direct dial telephone
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BED • 1 Bedroom • 25 m²JSU.DB
    JUNIOR SUITE WITH DOUBLE BEDPhoto unavailable2 photos

    El Polo Apart Hotel & Suites

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Room amenities

    • Bathtub
    • Shower
    • Bathroom
    • Ironing set
    • Mini fridge
    • Hairdryer
    • Radio
    • TV
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Plug adaptor
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Minibar
    • Direct dial telephone
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    El Polo Apart Hotel & Suites

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about El Polo Apart Hotel & Suites

8.6
Excellent
100 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
8.4 /10
Location
9.6 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
50 reviews shown
10/10
Exceptional
24 Mar 2026
Moises
Room is very quiet and that is what you need in Lima. Internet speed is great. Plenty of places to hang out and restaurants
Self
8/10
Excellent
08 Feb 2026
Michael
The staff was great.
Business
10/10
Exceptional
17 Dec 2025
BERTHA
Great
Leisure Family_with_children
10/10
Exceptional
09 Aug 2025
Elizabeth
The property was very clean, the staff was helpful and attentive, the room was clean and perfect
Leisure Family
10/10
Exceptional
27 Jan 2025
Rudiney
Very good but much expensive
Business Self
10/10
Exceptional
26 Jan 2025
Ana
Everything was great ! Staff and service wonderful 👍
10/10
Exceptional
03 Aug 2024
KENNETH MARTINEZ
Great location,
10/10
Exceptional
09 Mar 2024
James
Great hotel, wonderful staff.
In a beautiful location, everything right there, anything you need.
Would definitely recommend and stay again.
10/10
Exceptional
27 Sep 2023
Caius
Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Business Partner
10/10
Exceptional
16 May 2023
Christopher
What a nice surprise to find this hotel. Clean, great staff and good price.
Business_and_leisure
10/10
Exceptional
03 Mar 2023
Jean-Pierre
This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Business_and_leisure Partner
10/10
Exceptional
15 Dec 2022
Gladys

Grear location!

Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Friends_and_family Family
10/10
Exceptional
14 Sep 2022
Omar
Excellent service and rooms
Business_and_leisure Family
10/10
Exceptional
10 Apr 2022
Omar
The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Business_and_leisure Family
10/10
Exceptional
09 Apr 2022
CONRAD
very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
Business_and_leisure Self
10/10
Exceptional
24 Mar 2022
maria
Excelente servicio
Business Partner
10/10
Exceptional
15 Dec 2021
Omar
The best hotel I have stayed in Lima.
Business_and_leisure Family
8/10
Excellent
17 Jun 2020
Verified traveler

ood hotel under conditions

Stayed here at the peak of the pandemic because of the location. Very clean. Hotel was short staffed and understood on delayed times. Vreakfast took more than 2 hrs and necer received it. Even though we paid and no refund was given.
Partner
8/10
Excellent
04 Jan 2020
Christopher

Good hotel

It was good but the desk refused to give us a receipt for the vat tax. Other than that a beautiful hotel.
Business
10/10
Exceptional
23 Sep 2019
Verified traveler
very good location if you are going for a business trip. Traffic is very tedious in Lima so you need to stay close to your meetings
Business Partner
8/10
Excellent
20 Aug 2019
Verified traveler
Didn’t like the fact that taxes where not included in the price, had to pay them after checkout.
Business Self
10/10
Exceptional
13 Jul 2019
Sean
Very clean and very kind people that work there. Right next to US Embassy.
8/10
Excellent
04 Jun 2019
Verified traveler
The staff was very friendly and helpful. The location was perfect for our needs
10/10
Exceptional
02 Jun 2019
Verified traveler
The food is amazing. Try the Polo Salad! It is excellent!
Leisure Self
10/10
Exceptional
24 Nov 2018
Verified traveler
Great location, large and clean rooms, friendly staff.
Business Self
6/10
Pleasant
06 Nov 2018
Christo

Business Stay

This was an Ok stay in a hotel that is busy going through an upgrade- I stayed in one of the new rooms and this was very comfortable.
Breakfast is nothing special, but no complaints either.
6/10
Pleasant
21 Mar 2017
Verified traveler
Small hotel with ample rooms but very small windows, very hot temperature and noisy air conditioning.
No free water in the room and wifi was working intermittently. I think I inserted my room number and password 500 times.

The door to my room had half inch crack that showed the corridor light.

Overall really bad hotel for international standards.

Probably it is good for Peruvian ones.
10/10
Exceptional
20 Mar 2016
Verified traveler

Comfortable Stay, A+

Great Hotel next to the US Embassy.
2/10
Poor
07 Mar 2016
Jean P

Bad experience

The hotel And the room is very old, small lobby, no personal for the nights, ac not working correctly, bad breakfast, to expense for this hotel.
8/10
Excellent
08 Oct 2015
David

Comfort

No hassle and everything you need in one place
8/10
Excellent
25 Sep 2015
Verified traveler

Project Manager

Was there for business. Had everything I needed to make my stay pleasant. Helpful and friendly staff.
8/10
Excellent
24 Jul 2015
Royce

Great location And asesine staff

Great location next to a upper end shopping center. The staff was amazing and super helpful. They would solve any problem. My only complaint is the carpeted rooms seem out of date and the cool jacuzzi shower tub can be a bit troublesome to step in and out of. Small things. Overall. I would definitely stay there when I go back.
8/10
Excellent
20 Jul 2015
janete

El Polo

Nice area, safe neighborhood.
6/10
Pleasant
02 Sep 2014
Verified traveler

Within a convenient street-mall .

The hotel was average but in front of the US Embassy, so the area (SURCO), was safe. To me that was the most important factor when traveling in business. There was no central heating but, the room was equipped with a portable electrical heater that was excellent. Two of the rooms beside mine, we're under renovation. Didn't hear any noice b'cause I was out the whole day and during night time it was very quiet. Had excellent rest e/night.
8/10
Excellent
17 Aug 2014
Verified traveler

Perfect for the US Embassy

Quick trip for business. Hotel is very adequate. The rooms are quite large although somewhat dated. Large jacuzzi tub, separate bedroom, kitchen, and convertible couch are nice touches. I would definitely stay here again.
10/10
Exceptional
13 Mar 2026
Juan Esteban
excelente hotel y muy buen servicio
Self
6/10
Pleasant
13 Sep 2025
Zeng

not match five stars

I think this hotel has three stars at most. The tariff is too expensive. Their service and installation doesn't match the price at all.
Business
2/10
Poor
28 Feb 2025
Verified traveler

Dirtiest hotel ever

Dirtiest hotel ever.
Business
6/10
Pleasant
15 Sep 2024
Verified traveler
Staff nota Very friendly, noisy maintenance. Full of bugging procedures.
Business
10/10
Exceptional
10 Sep 2022
FRANCISCO
Atención del personal
Business Self
10/10
Exceptional
05 Mar 2022
Luis Falen
Limpios y acogedores
Business_and_leisure Family
10/10
Exceptional
25 Feb 2022
MARIA FERNANDA REYES
Excelente instalaciones
Business Self
8/10
Excellent
10 Feb 2022
carolina
Muy bien
Friends_and_family Family
8/10
Excellent
19 Aug 2020
Luis

Tipo de Servicio

Servicio Regular
Business
8/10
Excellent
18 Aug 2020
Luis

Problema con servicio de Internet

Buena atención solo lamentable el servicio de internet presentó problemas casi todo el día
Business
2/10
Poor
03 Jun 2020
Marco
NUNCA UTILICE ESTA RESERVACION POR EL COVID-19 Y HOTELS.COM NUNCA ME REALIZO LA DEVOLUCION DEL PAGO REALIZADO....MUY MAL SERVICO DE HOTELS.COM
Business
4/10
Poor
26 Nov 2019
sergio
Poca flexibilidad para solucionar inconvenientes. Check in tardío a pesar de haber solicitado una excepción.
Family
6/10
Pleasant
16 Nov 2019
Verified traveler
Conveniente si trabajas cerca de Monterrico Surco, sin embargo ofrece muy pocos servicios para ser un 5 estrellas.
Business Self
10/10
Exceptional
10 Nov 2019
S
Todo ok. Sin problemas x
Business Self
10/10
Exceptional
19 Aug 2019
Verified traveler
Muy lindo cuarto el penthouse, excelente comida y buena atención
Leisure Family_with_children

Location & surroundings

El Polo Apart Hotel & Suites
Av La Encalada 1515 Monterrico, Lima- Surco, Peru

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El Polo Apart Hotel & Suites

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