Name: Palmetto Hotel Business San Borja
Address: Av San Borja Sur 413-415, Lima, PE

10/10

Exceptional

21 Mar 2026

Miriam

The hotel outdoor parking seemed secured enough, there is not enough space to park at front when it gets busy. The staff was always ready to help, kind, and courteous. Breakfast was really nice and flavorful. I enjoyed the Omelette with veggies, fresh fruit, and juice. The chef was always checking-in... I definitely come back again. Thank you!!

Self

10/10

Exceptional

12 Jan 2026

Jorge Jr

Room was great. Staff was professional and friendly.

Leisure Partner

8/10

Excellent

26 Nov 2025

Jose

Yes

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

JULIA TERESA

Friendly staff.

Leisure Self

10/10

Exceptional

18 Aug 2025

Francisco

Every thing was good

Leisure Family

8/10

Excellent

18 Jul 2025

Lisa

The staff was very helpful.

Leisure Family

6/10

Pleasant

11 May 2025

Chris

The twin beds are too small. Lots of hidden fees. Expect to pay more than the amount shown here.

Leisure Partner

10/10

Exceptional

18 Dec 2024

Robert

Nice stay. Good service

Business Self

10/10

Exceptional

05 Dec 2024

Judith

Costumer services they are professional and helpful

Leisure

6/10

Pleasant

03 Sep 2024

Maria

Ok

Business_and_leisure Partner

10/10

Exceptional

26 Aug 2024

John

The hotel is very clean and the staff is very professional and courteous. The included breakfast bar is a great deal and the coffee is some of the best I've ever tasted.

Leisure Partner

10/10

Exceptional

03 May 2024

Luis

The hotel is clean, safe and the staff is very nice. Good breakfast. Wi-fi is not the best but works.
If you need to stay in San Borja I would definitely recommend it.
Value for your money

Leisure Self

8/10

Excellent

16 Apr 2024

Juan

It was nice

Leisure Family

10/10

Exceptional

21 Jan 2024

Norma

The location was safe, the services were great, the front desk staff was courteous, polite and very helpful, especially Ms. Mayra, Mr. Marco and everyone who worked in that department. The staff in the dinning room was very attentive.

Self

8/10

Excellent

05 Sep 2023

Hugo Candiotti

I stayed in Palmetto Hotel two times this 2023 , and I found many good things (friendly and supportive staff, good location, close to public transportation, malls and other attractive neighborhoods, etc). The restaurant service (breakfast and dinner) was supper, and has a lot of options at a reasonable price (not too pricey). I would suggest letting other guesses know not to make noises after 10 pm. Some of them probably come from Peru's countryside or other LATAM countries and it seems they are used to make noise or talk too loud until late evening. I would also suggest waiving the service fees that I paid in addition to the hotel regular fees. It did not make sense for me to pay those extras (unless they are part of the tips or salaries of the hotel staff). It was a grey area for me I was required to pay for these fees Thanks.

Business_and_leisure Self

8/10

Excellent

23 Jul 2023

HUGO

I like the customer service (very helpful and thoughtful with the guesses) . The location is closed to almost all the most important destinations in Lima. I loved the breakfast and room service.
I would suggest to improve the laundry of the towels (not sure if it is the detergent used). I got a rush in certain parts of my body after using the towels. I had to apply an antifungals ointment to get rid of it.

Business Self

8/10

Excellent

14 Jul 2023

Julio

Central location, the only thing negative is the lack of information I was charge $30 extra dollars even when I pay all the fees before going there. When I explain that fee won't apply to me since I'm peruvian ( my passport said so) I was charged anyway. I won't recommend the hotel. I won't come back obviously

Business Self

10/10

Exceptional

01 Aug 2022

Michael

Met my expectations, knowing the city & it's street culture, parking access was an issue for me, that's why I came to this hotel.
Thanks a lot for your hospitality....

Leisure Family

10/10

Exceptional

12 Jul 2022

Andres

Hotel limpio tiene de todo. Buen desayuno buffet, buen customer service.

Leisure Partner

10/10

Exceptional

09 Jul 2022

KATHY

The staff was very helpful. They helped us get ubers and find places we needed. We don't speak Spanish and they were good at figuring out what we needed.

Business_and_leisure Partner

10/10

Exceptional

05 Jul 2022

Luis F.

Palmetto is an excellent hotel with friendly personal and great accomodations. Ver clean hotel and superior environment.

Leisure Self

10/10

Exceptional

13 Apr 2022

Oscar

The lomo saltado was fantastic.

Family

6/10

Pleasant

11 Oct 2021

Jorge

An Ok hotel

The hotel is small. It's nothing special and fancy.I don't have a major complaint. Bu the walls and doors of the rooms are very slim I guess, because I could hear everything from the guests on the room next to me. It was annoying and uncomfortable.

Friends_and_family Family

10/10

Exceptional

05 Sep 2021

Herbert

Lo recomiendo al 100 %.

Self

8/10

Excellent

13 Jul 2021

Verified traveler

Room it’s not clean everyday. Because of COVID 19 this should be done.

Business_and_leisure Self

6/10

Pleasant

10 Nov 2019

W T

Basic hotel with clean and new room

There wasn’t any bottle water provided in the room and water pressure was inconsistent on level 8 which I was staying. There wasn’t any bar only restaurant, in the hotel thought there are restaurants within the 10mins walking distance but I do not feel comfortable walking after 8pm alone in the street.Window can be open which Is a potential safety hazard.

Business

8/10

Excellent

31 Oct 2019

Verified traveler

Clean bedrooms, good breakfast, location, securitty.

Friends_and_family Partner

6/10

Pleasant

25 Aug 2019

Pieter

Good service but not perfect comfort

Shower was bad but was fixed. The pressure continued below normal levels. WiFi did not work but was fixed. Breakfast ok

Business

8/10

Excellent

08 Jul 2019

CaSondra

Good

It was a little chilly, but we only stayed one night, a few hours between flying in and out. I'd definitely give it a second chance, as I doubt our 4 hours was representative of the hotel. It was very clean and staff inviting.

Family

10/10

Exceptional

07 Jul 2019

Jessica

Convenient, Affordable, Safe

We booked this last minute. We had stayed here the night before travelling to Cuzco. The second time around we got one of the newer rooms and the bed was much more comfortable than the first time around. The front staff was friendly, even at 3:00 am while we were checking in. The breakfast could have use some help. We did come down late but still had 20 minutes before closing at 10:00 am but there were just some bread and cereal. Most of the food was already gone, they did put some more food out but took them a little while to bring it out. The hotel is in a very safe neighborhood and close enough to the airport. We will stay again if needed.

Partner

8/10

Excellent

12 Nov 2018

Dave

Palmetto San Borja

Located in a decent area with comfortable rooms and a helpful staff. Front desk also spoke English which was helpful for me. Rooms aren't large but had everything there that I needed.

8/10

Excellent

21 Oct 2018

Verified traveler

very nice staffs, helpful and considerate. help me call local numbers for information.

8/10

Excellent

05 Feb 2018

Jorge

Just Ok

It was Ok. The hotel is clean but it is small. The rooms are small as well.The bathroom was tiny. And one thing I didn't like is that I could hear all noises from outside. The windows are not thick enough to cancel the noise. However the staff was friendly and very professional. The good thing about this hotel is they have a big parking garage if you have a car and it's free.

6/10

Pleasant

26 Oct 2017

Yoav

It is a business hotel but the internet is lousy, on and off and when it is on it is pretty weak. The staff is nice but it is on a noisy street.

10/10

Exceptional

24 Oct 2017

Verified traveler

nice staff good location

nice staff good location some limited facilities overall good for your money

8/10

Excellent

09 Oct 2017

Verified traveler

Is in a very centric area whic is convinience

Is very centric our room was at the second floor street facing it was very noisy because of the traffic the whole time and our last day they seem to be doing some repairs at the room above us because they were bagging the walls at 6am it was very annoying when you are asleep and the noise wakes you up and our baby and child. The bathroom did not have a fan so when shower all the humidity stays in the bathroom.

6/10

Pleasant

26 Aug 2017

Verified traveler

too small but clean room . if you have a meeting in the new Lima´s meeting center is a smart choise because the traffic is crazy

10/10

Exceptional

23 Aug 2017

Joseph

Fantastic small hotel

A fantastic stay in a small hotel. Clean, modern and a friendly professional staff. My favorite Peruvian hotel, and I've stayed in all the high end ones in Miraflores and other parts of Lima. Not the most luxurious, but perfect accomodations my needs. Will always stay here when in Lima. Best of all - the price.... The taxi they provided to the airport also a touch above.

8/10

Excellent

29 Dec 2016

Azi

Great business hotel

We used the hotel while my daughter attended a business conference for a few days. It was not a cheap hotel but they delivered great service. Breakfast was fantastic. Wifi was strong. 2 computers in lobby for common use too. The only improvement I could suggest is to have an English speaking person on staff. Our Spanish wasnt fluent enough so that wouldve been nice but we still managed.

6/10

Pleasant

18 Oct 2016

Verified traveler

Not bad. Wanted to be in that area, between Miraflores and Surco.

10/10

Exceptional

18 Oct 2016

Manuj

Nice hotel

It was very good.

10/10

Exceptional

21 May 2016

Javier

Good place, good location, good price

The hotel is very comfortable and clean. The staff from reception to dinning room were very friendly and always available to help.
This was a work trip and the internet speed was acceptable (not great).

The hotel is located on a main road. Easy access to taxis and several other parts of the city. There are several restaurant options within walking distance (famous Peruvian chiken, Japanese, Karaoke bars, etc).

My bedroom and bathroom were a little small. Clean and with the necessary amenities. Air conditioning was available and necessary since the windows looks to an interior patio. There was security box on the room.
Breakfast is a good buffet Dinner and lunch are available at the onsite restaurant, which was good.

My only observation for this hotel (and also the other three small hotels that I have tried on this trip) is the lack of a good lamp and desk on the room.

In general very satisfied. I would stay here in a future work trip to Lima,

4/10

Poor

27 Apr 2016

Yaoting

Will never stay again.

1. arrive late, be set to a room fact to street and is just on top of entrance. the window is thin as paper, very, very noisy. Ask to change room, got a room inside, no noise from street, but the door is another paper. You will know when your neighbor go in and out.
2. safe is not working
3. carpet is nasty.
4. bathroom is dark
5. toilet is broken, and never show up to fix it. (I just remove the top cover to flush it manually every time i go.)
6. they ask you to walk through a dark area to get to restaurant, when they have a group meeting in between lobby and restaurnat..

Overall, this hotel is the worst hotel i even stay in south America...considering spend +120 nights a year at hotels there.

Will never stay again.

8/10

Excellent

04 Oct 2025

patricia

Es un hotel pequeño pero funcional. Personal amable y dispuestos a resolver cualquier problema que se presente.
El inconveniente fue que estaban en obras cuando fui.

Leisure Self

8/10

Excellent

18 May 2025

Pablo

Todo bien, podrían mejorar la entrada a estacionamiento y la atención el desayuno

8/10

Excellent

22 Nov 2024

Abraham

Me faltó tiempo para conocer más, pero regresaré de nuevo a ese hotel

Business Self