Name: Glendale Express Hotel
Address: 450 West Pioneer Drive, Glendale, 91203, US

8/10

Excellent

21 Jul 2026

Ana

❤️muy bien y limpio y todo el personal muy amable

Friends_and_family Family

4/10

Poor

21 Jul 2026

Walter

Unfortunately, the hotel falls far short of both its online description and the pictures used to promote it. The rooms are outdated, poorly maintained, and cleanliness standards are well below expectations.
What was even more disappointing was the lack of customer service. Staff members seemed either unable or unwilling to resolve issues, creating the impression that guests should feel grateful simply for being accommodated, rather than welcomed and valued.
The advertised “breakfast included” is also misleading. Unless you consider a cup of coffee and a cereal bar to be a proper breakfast, do not let this influence your booking decision.
Overall, the property does not deliver the experience it promises and offers poor value for money. I would strongly recommend looking at other options before making a reservation.

Family_with_children

6/10

Pleasant

20 Jul 2026

Danitza

Clean bedroom. We sleep only 1 night, quiet area.
Traditional not modern, 2 lights wasn’t working & also the bathroom extractor fan.

Friends_and_family Family

2/10

Poor

20 Jul 2026

yasmin

Rooms do not match pictures. Broken door knobs to get in to facility , ripped curtains , hot rooms , different smells in every hallways and room. Staff is not friendly. This is not a hotel definitely giving more upscale motel.

Friends

10/10

Exceptional

19 Jul 2026

Deivis

Family_with_children

8/10

Excellent

19 Jul 2026

Mia

Hotel is in a very ideal location. It is close to the freeway on/off ramp and most chain restaurants and the malls are a 10-15 minute drive away. The property has sufficient parking spaces and there are vending machines and a small store in the first floor if you need a quick snack or some toiletries/OTC meds. However, the facilities are on the older side and could do with an upgrade. I was a bit disappointed that the pictures on the website were not even close to what we actually got during our stay, but since were out during most of the day and we were only there for the weekend, I can't really complain too much. The AC was nice and cold, the room was clean and the area was secure, so I'm happy for the price I paid.

Family_with_children

8/10

Excellent

19 Jul 2026

James

Not too bad, but I’d have to say the property needs to be renovated.

Family_with_children

6/10

Pleasant

18 Jul 2026

Keenan

The staff is very courteous and kind. They are prompt with service needs.

Partner

8/10

Excellent

18 Jul 2026

Tatyana

Convenient place location wise.
Clean, pool.
I was placed in a quiet area, thanks

Self

10/10

Exceptional

18 Jul 2026

Vishal

Everything was as expected. Light breakfast was good. Only thing is pool timings should be like 8AM to 10PM so kids can enjoy pool before it becomes hot.

Family_with_children

2/10

Poor

17 Jul 2026

david

on the curtans was drops of blod, shower drain was not drainig the water, after two days later they fixd. terrible experians, they advertize that all services are included but i was charged for the parking,

Family_with_children

10/10

Exceptional

17 Jul 2026

Susan

Location is perfect for Griffith Observatory and downtown LA . Surrounding neighborhood is super cute. Lots of good restaurants in Glendale

Friends

6/10

Pleasant

17 Jul 2026

mauricio

Good

10/10

Exceptional

17 Jul 2026

Gerry

Awesome flat screen TV that allows you to watch your Netflix,prime video or any of your streaming membership.

Friends_and_family Family

4/10

Poor

16 Jul 2026

SARAH

Their kitchenette is a microwave in the room.... no actual kitchenette. Just a microwave.... VERY disappointed.

2/10

Poor

16 Jul 2026

DJ

Avoid this Hotel. My daughter woke up after our 2nd night with multiple bites on the front and back of her legs including 3 bites in a line. We'd only ever heard about bed bugs in movies so we were in denial and didn't realize the seriousness of it until we researched it on our drive home after I noticed bites that had developed on my legs. We then had to isolate all of our luggage, clothing including new purchases, make a special trip to the laundromat spending extra time and money to avoid bringing a possible infestation into our home. It has been incredibly stressful. The hotel refused any refund. Expedia gave $30 future credit which doesn't come close to covering the added unexpected laundry costs. I booked because property was listed as Days Inn by Wyndham. Instead it was Glendale Express at the same address which was confusing and the pictures on Expedia are very misleading to the actual rundown state of the property. Now the Days Inn by Wyndham listing is gone. I can't say for certain what caused the bites because we didn't know enough at the time to do a proper inspection before leaving. The property manager isn't responding with the results of the inspection. Between the bites, the stress, the unexpected costs and complete lack of accountability, I would never stay here again.

Family

10/10

Exceptional

16 Jul 2026

Jose

Good

10/10

Exceptional

15 Jul 2026

Samir

Cleaned

Partner

6/10

Pleasant

13 Jul 2026

Paul

The 1st room we were given the bathroom was covered with some sort of liquid. They gave us a room on the 4th floor next. Its clean enough just dated. We ran out of toilet paper no cleaning staff around to get more had to go to front desk and wait to get more after 2 others checked in. The back door by pool the lock is broken. Laundry was convenient and worked well. No pop tarts just neutra grain bars and no decaff coffee. Over all worked.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Karen

Clean

Friends

4/10

Poor

12 Jul 2026

gabriel

Necesita mucho trabajo el hotel , los enchufes no pueden sostener un cargador , tuve que cargar mi cell en el enchufe dell baño, el aire del baño no servía, la puerta del balcón no se podía asegurar, el toilet no bajaba bien tenías que sostener la palanca hasta que se vaciara el tanque de otra manera solo se llenaba la taza de agua y te cobran $10 Dlls por estacionamiento sin avisar , si no hasta la hora de registrarte,

Debería tener el microondas en el cuarto ya que solo hay en el lobby para uso de todos.
No tuvimos experiencia en la alberca.

Y solo quiero resaltar que de todo lo malo lo bueno fue la amabilidad de las personas a la hora de registrarte y salir del hotel , gracias!

Family_with_children

10/10

Exceptional

12 Jul 2026

Jonathon

Great hotel. Stayed here 3 times now

Family_with_children

6/10

Pleasant

12 Jul 2026

Annette

Our shower ran the whole time with a huge leak and no where does it say you have to pay for parking so add that expense in too , you have to pay to park in there parking lot., coffee is meh and no breakfast it’s granola bars. But wasn’t a horrible stay just
Meh

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Malvina

Great location

Family_with_children

10/10

Exceptional

06 Jul 2026

Nicole

Staff was great, room was clean

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Jeff

Close to Galleria mall. Restaraunt on property was closed

Family

4/10

Poor

06 Jul 2026

LaTonya

The hotel need renovations, paint peeling, old iron and ironing boards, window drapes are worn and tub fixtures missing screws. The best thing about the hotel is the location. Pictures on website is misleading.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Amanda

Lady at front desk
So sweet

Family_with_children

10/10

Exceptional

06 Jul 2026

Stephanie

Clean room loved the pool and vibes

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Erick

Good place to rest

Family

8/10

Excellent

05 Jul 2026

Sanae

The rate is reasonable. Easy to access Dodger Stadium, downtown LA, and more places if you can drive.

Friends

4/10

Poor

05 Jul 2026

Tanmayi

not very clean but okay for a night or two

Friends

8/10

Excellent

04 Jul 2026

David

Clean large rooms nice bed great views from the balcony. Safe and quiet place. Restaurants fastfood markets and grocery stores all close by. And easy on and off the 134. And real close to Dodger stadium.

Self

8/10

Excellent

04 Jul 2026

James

This is a great place to stay for Dodger games. Lots of restaurants in the area and close to the freeway. Its clean and the staff is very helpful. Plenty of parking for a reasonable fee. The hotel has a vetro vibe and plays music from the 60's in the lobby which sounds great. Drinks and snacks are available for purchase. I would recommend to anyone in visiting the area.

Partner

10/10

Exceptional

04 Jul 2026

Mathew

Very nice location, clean great staff

Self

8/10

Excellent

03 Jul 2026

Valerie

Area is great , hotel is great for the price. One thing I’d add is rooms need a little update but other than that it was great.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jazmyn

Only thing that can be better is parking included!!

Family

10/10

Exceptional

02 Jul 2026

Samary

Super comfortable bed and pillows!

Partner

4/10

Poor

01 Jul 2026

Joshua

Nobody in front lobby during prime check in hours?
Room was dirty, smelled like wet clothes.

Family_with_children

10/10

Exceptional

30 Jun 2026

Luis

Location is really great. Staff is friendly and the rooms are very spacious

Family

8/10

Excellent

28 Jun 2026

Javier

It was convenient for a place to sleep and shower and close to venue where work shop was being held. Very close to universal studios.

Family_with_children

6/10

Pleasant

27 Jun 2026

Carol

They changed to paid parking after we booked. The first counter person told us we would have to pay. I asked to speak with a manager. He told us there would be no manager around for the weekend. The following day I spoke with a manager and she cleared the parking fee. The breakfast also was lower quality than in previous stays.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Alejandra

No me gusto que ya cobran el parking y pue nosotros somos clientes continuos

Partner

10/10

Exceptional

27 Jun 2026

Alassandrea

Clean room

Family_with_children

8/10

Excellent

26 Jun 2026

Dennis

The rooms are very clean and tidy. Excellent location and cleanliness; I recommend it.

Family

10/10

Exceptional

26 Jun 2026

Lucero

This is my favorite hotel to stay at while visiting Glendale and its surrounding areas. I love the look and vibe of the hotel and the staff is always helpful. The rooms are big and clean. The balcony is a wonderful addition to the rooms. The only downside is paying for parking.

Partner

2/10

Poor

26 Jun 2026

Melissa

The receptionist was clearly overworked, and check-in took over 30 minutes. When I arrived, I was told the two-queen room I booked through Expedia was unavailable and that only a room with two double beds remained. The hotel blamed Expedia, while Expedia later told me otherwise.

The room was dirty, poorly maintained, and in need of serious updates. Several items were broken, and it did not feel clean. Unfortunately, because our stay was prepaid, we had no choice but to remain there.

Around midnight, we found a cockroach near the kitchenette. Worried about bringing pests home, I moved many of our belongings to the car. Then, around 4:45 a.m., we watched a mouse run across our room. I repeatedly called the front desk, but no one answered. I even went downstairs, and there was no employee at the desk.

At checkout, I reported both the cockroach and the mouse. The receptionist simply told me to call back on Thursday to speak with the manager, Lala. There was no apology or concern. Since then, I’ve called several times and have only been given the runaround.

I wasn’t given the room I reserved, the room was dirty and in poor condition, there were both cockroaches and a mouse, and the customer service was unacceptable. I would not recommend staying here.

Family_with_children

6/10

Pleasant

24 Jun 2026

Tu

You get what you pay for, so if you want a decent location and clean room, you get that. The ac was loud, shower didn’t get very hot, and they turned off the water for the first day which we didn’t learn about until check in. My hallway door had layers of paint which made the door stick and require a shoulder push to open it. My senior mom had trouble opening it. I told the staff and not sure if they will fix it. They are updating the place so hopefully they will.

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Onie

Staff not that friendly. Rooms not to be cled

Family_with_children

6/10

Pleasant

23 Jun 2026

Jenna

Pool was nice. Rooms are very outdated.

Family_with_children

2/10

Poor

23 Jun 2026

Claudia

Very disappointed with the condition of this hotel. The walls were yellowed, the wallpaper was peeling, and there were visible rust stains on the ceilings and around the fire sprinkler fixtures. The air conditioning unit appeared to have mold inside, which is a serious health and maintenance concern. It was absolutely disgusting.

What made the experience even more frustrating was that the property looked nothing like the photos advertised on the hotel’s website and booking platforms. The online images gave the impression of a clean, well-maintained hotel, but the actual condition was significantly different. The advertising was misleading and did not accurately represent the state of the property.

Overall, the hotel felt poorly maintained and neglected. Cleanliness and upkeep fell far below expectations, and I would not recommend staying here unless substantial improvements are made.

The staff was the best part, specifically Hurley!

Family

10/10

Exceptional

23 Jun 2026

Sanjay

Had a great stay. This is an old property but very well maintained with a great retro vibe. The location is excellent and it is located in a safe area with many conveniences close by. The staff was very helpful with providing advice for seeing the local area.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Vivian

It’s an older hotel but clean and well maintained.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Maisa

Its worth the price!

Family

10/10

Exceptional

22 Jun 2026

Lorraine

The staff was helpful, and the room was nice and clean. Nice place. Would stay here again.

Family

6/10

Pleasant

21 Jun 2026

Kyana

Hotel was very nice and unique. They had snacks for purchase in lobby. The AC in the room did not work well. The water pressure was not powerful in the shower nor sink. Beds were not very comfortable.

Family

10/10

Exceptional

21 Jun 2026

Anthony

Muy buenas la experiencia nada más abrir más temprano la alberca 😃

Family_with_children

8/10

Excellent

21 Jun 2026

Wendy

Rooms were clean

4/10

Poor

20 Jun 2026

Mauricio

Cleaning service es very bad. I Stayed with my family for three days and cleaning staff never emptied the trash cans at the room.

The room’s large window only has a blackout curtain and no sheer curtain, which creates a privacy issue. It’s not possible to open the blackout in the morning without being fully exposed to people walking by the parking lot. In other words, there is no privacy even for simple things like getting dressed so we had to keep it closed and turn on the room lights even during the day.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Cindy

I've stayed at this hotel a few times now with my kids and hubby and overall, it's usually been a good stay. The beds are comfy and the shower is clean. For the price you pay, it's not bad. This time I got the kitchenette room and it wasnt really impressive. One of the cabient doors was broken. I would stick to the standard room next time. The location is really what I love. Close to the galleria and good eateries. Parking shows free in Hotels.com but they charge $10 a night. Not high but it needs to be updated. If you're looking for something affordable, this may be your place.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Deleepkumar

Property is very old, dusty and looks like still some renovation going on.

Family_with_children

8/10

Excellent

16 Jun 2026

Donald

We liked our room, location is good. We were disappointed to find out they now charge for parking!

Partner

6/10

Pleasant

15 Jun 2026

Alma

I’ve stayed here before which is why I stayed here again but I can see a decline in the maintenance of the property and the staff was not friendly at all to include the front desk.

Family

6/10

Pleasant

15 Jun 2026

Heather

The staff was super friendly & helpful. The location was great! Go Dodgers!!! The decor of the lobby is fantastic…the beds though :(

Partner

10/10

Exceptional

15 Jun 2026

Stelica

Everything is good

8/10

Excellent

14 Jun 2026

Roberto

I stayed for four nights. The rooms were well maintained, staff were really helpful. The parking was $10 each night which I didn’t know until we got the room but overall it was a good stay.

Family_with_children

10/10

Exceptional

14 Jun 2026

seng

Clean room and nice staff

Partner

6/10

Pleasant

14 Jun 2026

Arpi

Room was decent based off of the pricing

Family

2/10

Poor

14 Jun 2026

Mark

Hotel could use an update. First thing we notice when we walked in was cockroaches roaming the floor. Weird person at the front desk as well. He would just laugh for no reason while check in us in.

Family_with_children

10/10

Exceptional

13 Jun 2026

Reyna

It's a great hotel only problem we had was the tub was clogged and the carpet felt dirty, the staff was amazing kids loved the pool and we loved the hot tub.i recommend it to everyone the price was great ,had an amazing time.please don't forget to turn on your fridge, I didn't know I had to turn it on until the my third day their😂

Family_with_children

2/10

Poor

13 Jun 2026

Dennis

The rooms it was really dirty ,we stay in the 3 floor and the bathroom for the 4 floor it was liking and all the water it was in my bathroom.
I was not available to use the restroom and I told the staff and they told me that they can’t do nothing about it because I was using this app to rent the hotel.
Honestly it was a bad experience I don’t recommend it !!

Pet

6/10

Pleasant

12 Jun 2026

sylvia

Staff seemed annoyed when asking questions. There was no coffee and the fruit was the fruit cups you eat as a kid. Location was the highlight because it’s near Hollywood sign. Griffith park, Warner brothers and Disney. They said we had a view but it was a wall and I did request a lower level so my fault. Room was clean and ac was cold.

Family

10/10

Exceptional

11 Jun 2026

Selena

Great, would def return !

8/10

Excellent

10 Jun 2026

Alejandra

Parking was great

Family_with_children

4/10

Poor

10 Jun 2026

Oscar

Got catfished. Hallways have a mildew smell. Mini fridge doesn’t do anything.
Go somewhere else.

Partner

6/10

Pleasant

09 Jun 2026

Thomas

Pretty basic room was cleanish but the bathroom was pretty bad and the shower was to low on the wall for me and I'm 5'4\" the knobs the shower and sink were backwards and the water pressure was a joke. Over all it was ok for the price but barley.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

James

Nice clean place to stay

Friends

10/10

Exceptional

08 Jun 2026

Wendy

We stay there Every year for CAIRO SHIMMYQUAKE!! Also whenever in the area.
EXCELLENT

Friends_and_family Family

2/10

Poor

08 Jun 2026

Rodolfo

I was very disappointed with my stay... my room smelled like cigarette smoke and requested a room change. I was granted a room change but seemed to just get worst. the other room had no pillows and when I turned on the shower, the water came out brown. I ended up keeping my original room and a very helpful housekeeper went in and sprayed disinfectant spray and made it a bit better. My daughter also booked a room there and her room was clean and smelled great. I will not stay here again, & feel like the hotel is overpriced and not well maintained.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

wanesia

Liked the place front desk older gentleman was great but we we can back he yelled at us because we told him our tub in our room was definitely dirty . He raised his voice & said now what I’m busy with customers. We were not rude & willing to wait. He did finally get back with us & we had to move out of that room & liked our 2nd room much better. Stay was pleasant but late nighy gentleman was probably overwhelmed & tired.
However, we would stay again! ;)

Family

10/10

Exceptional

07 Jun 2026

Ismael

Staff was great. The only issue we had was the room was OK. We booked a room with two queen beds and we were upgraded to another room and one of them had a queen bed. The other didn’t.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Carla

Staff was friendly and very helpful! Unfortunately the AC didn’t work very well and there were roaches around the sink and cabinets.

Partner

6/10

Pleasant

07 Jun 2026

Mayra

Plenty of parking. $10 to park per night. Pretty large hotel. Older hotel. Close to everything. I understand it’s an older hotel but it’s 2026 and the room was lacking outlets or plugs for electronics. Most hotels will have usb-c, usb, regular outlet plugs at the nightstand or nearby the beds. Our room did not. We did find extra plugs at the back of the tv, tv stand. The room also did not have an iron and those who checked them out at reception had not returned them. No microwave in the room, but one at the lobby accessible to all.

Family_with_children

8/10

Excellent

07 Jun 2026

Carlos

Found a bloody bandit and a press on nail in the bed. Toilet wouldn’t flush properly had to ask 3xs for someone to look at it had to pay for parking

Family_with_children

10/10

Exceptional

07 Jun 2026

Amanda

They were good to us everything cleaned

Friends_and_family Family

4/10

Poor

05 Jun 2026

Ger

Booked the hotel because of the pool and hot tub. But the pool opens at 10am. We wanted to have a last swim before checking out. Well, that didn't happen.

Family_with_children

2/10

Poor

05 Jun 2026

Jaeseong

No clean. Outdated and rusty building. No breakfast. Bed bugs. Smells bad. Generally very poor hotel. Just picture looks good. Not again to this place. No recommendation at all

10/10

Exceptional

05 Jun 2026

Aubrey

I loved my stay here! In a cute convenient neighborhood and the staff were lovely. Plus I love the views of the mountains from my balcony area!

Self

10/10

Exceptional

03 Jun 2026

Amanda

The staff

Family_with_children

2/10

Poor

01 Jun 2026

Audrey

We checked in to find out that the toilet backs up in to the bathtub. The manager said, \"it happens all the time\". House keeping came up to clean the tub, and she confirmed that it's an ongoing problem. We then decided that this is a huge health hazard. We told the front desk that we would be checking out and wanted a refund. We had to find other accommodations. Disgusting and a serious health issue for the guests. Will not reserve this hotel ever again.

2/10

Poor

01 Jun 2026

Maria

This is a terrible one of all the hotels I stayed in LA . Hated everything sorry. From the staff and all. I don’t recommend this hotel. I brought my pet which is a service dog but they still wanted me to pay the pet fee , it said on their site if it’s a service dog it’s free. If it wasn’t for my husband they wouldn’t give me back the pet fee. He had to explain everything. Anyway, just didn’t like my stay here. Terrible terrible 😞

Partner

2/10

Poor

01 Jun 2026

Maria

Do not waste your time coming here!! Pictures do not match the actual room. The rooms are very outdated, the wallpaper is falling off the walls, the bathroom is so small and didn’t even flush properly, the lightbulb in the bathroom was like a heating lamp. The room we got with sliding glass doors didn’t even close properly and would not lock since it wasn’t able to securely close. When we brought up all the issues to the staff they wanted to “upgrade” us to a room with a view but stated the condition of the room would still be the same. We did not stay and were still charged for the stay.

10/10

Exceptional

01 Jun 2026

Abigail

Love the room and hotel decor it’s so cute! Super comfortable stay and close to everything

8/10

Excellent

31 May 2026

Kevin

Price was right for my budget trip. Pool area wasn’t open a couple times I desired to hit the jacuzzi. The coffee situation was pretty crummy overall. Other than those “extra” amenities that I really don’t need or expect at the price I paid, service was good, the room was clean, the things in the room worked. For California, parking lot wasn’t terribly busy and the price to park onsite was very fair.

Family

6/10

Pleasant

30 May 2026

Hugh B

I liked location being close to lots of things I wanted to go to. The price was good. The hotel itself could use a serious renovation/refreshment.

Partner

2/10

Poor

29 May 2026

Ahmad

My car was keyed in the parking lot which was also paid parking lot
room has scent,door card not worrking changed twice,u have to try 8 times to open the door,Hope to get reimbursed for keyed car...
Whoever manager please contact me!

4/10

Poor

28 May 2026

Rebecca

The hotel advertised for a breakfast, did not offer. only fruit cups and coffee with no creamer choices. Staff was rude and did not want to help people. Elevators were broken during the stay and there was no

8/10

Excellent

27 May 2026

Michelle

This hotel offers budget friendly stays

8/10

Excellent

27 May 2026

Eric

Good place to stay , close to the freeways

Friends

10/10

Exceptional

26 May 2026

Joanna

Rooms are spacious, clean, and comfortable. The hotel staff are very welcoming, friendly, and knowledgeable. Housekeeping staff are amazing. Always a nice stay here.

Business Pet