Glendale Express Hotel

United States , Los Angeles - CA
GLENDALE, 450 West Pioneer Drive
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100 reviews shown

10/10

Exceptional

30 Jun 2026

Luis

Location is really great. Staff is friendly and the rooms are very spacious

Family

8/10

Excellent

28 Jun 2026

Javier

It was convenient for a place to sleep and shower and close to venue where work shop was being held. Very close to universal studios.

Family_with_children

6/10

Pleasant

27 Jun 2026

Carol

They changed to paid parking after we booked. The first counter person told us we would have to pay. I asked to speak with a manager. He told us there would be no manager around for the weekend. The following day I spoke with a manager and she cleared the parking fee. The breakfast also was lower quality than in previous stays.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Alejandra

No me gusto que ya cobran el parking y pue nosotros somos clientes continuos

Partner

10/10

Exceptional

27 Jun 2026

Alassandrea

Clean room

Family_with_children

8/10

Excellent

26 Jun 2026

Dennis

The rooms are very clean and tidy. Excellent location and cleanliness; I recommend it.

Family

10/10

Exceptional

26 Jun 2026

Lucero

This is my favorite hotel to stay at while visiting Glendale and its surrounding areas. I love the look and vibe of the hotel and the staff is always helpful. The rooms are big and clean. The balcony is a wonderful addition to the rooms. The only downside is paying for parking.

Partner

2/10

Poor

26 Jun 2026

Melissa

The receptionist was clearly overworked, and check-in took over 30 minutes. When I arrived, I was told the two-queen room I booked through Expedia was unavailable and that only a room with two double beds remained. The hotel blamed Expedia, while Expedia later told me otherwise.

The room was dirty, poorly maintained, and in need of serious updates. Several items were broken, and it did not feel clean. Unfortunately, because our stay was prepaid, we had no choice but to remain there.

Around midnight, we found a cockroach near the kitchenette. Worried about bringing pests home, I moved many of our belongings to the car. Then, around 4:45 a.m., we watched a mouse run across our room. I repeatedly called the front desk, but no one answered. I even went downstairs, and there was no employee at the desk.

At checkout, I reported both the cockroach and the mouse. The receptionist simply told me to call back on Thursday to speak with the manager, Lala. There was no apology or concern. Since then, I’ve called several times and have only been given the runaround.

I wasn’t given the room I reserved, the room was dirty and in poor condition, there were both cockroaches and a mouse, and the customer service was unacceptable. I would not recommend staying here.

Family_with_children

6/10

Pleasant

24 Jun 2026

You get what you pay for, so if you want a decent location and clean room, you get that. The ac was loud, shower didn’t get very hot, and they turned off the water for the first day which we didn’t learn about until check in. My hallway door had layers of paint which made the door stick and require a shoulder push to open it. My senior mom had trouble opening it. I told the staff and not sure if they will fix it. They are updating the place so hopefully they will.

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Onie

Staff not that friendly. Rooms not to be cled

Family_with_children

6/10

Pleasant

23 Jun 2026

Jenna

Pool was nice. Rooms are very outdated.

Family_with_children

2/10

Poor

23 Jun 2026

Claudia

Very disappointed with the condition of this hotel. The walls were yellowed, the wallpaper was peeling, and there were visible rust stains on the ceilings and around the fire sprinkler fixtures. The air conditioning unit appeared to have mold inside, which is a serious health and maintenance concern. It was absolutely disgusting.

What made the experience even more frustrating was that the property looked nothing like the photos advertised on the hotel’s website and booking platforms. The online images gave the impression of a clean, well-maintained hotel, but the actual condition was significantly different. The advertising was misleading and did not accurately represent the state of the property.

Overall, the hotel felt poorly maintained and neglected. Cleanliness and upkeep fell far below expectations, and I would not recommend staying here unless substantial improvements are made.

The staff was the best part, specifically Hurley!

Family

10/10

Exceptional

23 Jun 2026

Sanjay

Had a great stay. This is an old property but very well maintained with a great retro vibe. The location is excellent and it is located in a safe area with many conveniences close by. The staff was very helpful with providing advice for seeing the local area.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Vivian

It’s an older hotel but clean and well maintained.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Maisa

Its worth the price!

Family

10/10

Exceptional

22 Jun 2026

Lorraine

The staff was helpful, and the room was nice and clean. Nice place. Would stay here again.

Family

6/10

Pleasant

21 Jun 2026

Kyana

Hotel was very nice and unique. They had snacks for purchase in lobby. The AC in the room did not work well. The water pressure was not powerful in the shower nor sink. Beds were not very comfortable.

Family

10/10

Exceptional

21 Jun 2026

Anthony

Muy buenas la experiencia nada más abrir más temprano la alberca 😃

Family_with_children

8/10

Excellent

21 Jun 2026

Wendy

Rooms were clean

4/10

Poor

20 Jun 2026

Mauricio

Cleaning service es very bad. I Stayed with my family for three days and cleaning staff never emptied the trash cans at the room.

The room’s large window only has a blackout curtain and no sheer curtain, which creates a privacy issue. It’s not possible to open the blackout in the morning without being fully exposed to people walking by the parking lot. In other words, there is no privacy even for simple things like getting dressed so we had to keep it closed and turn on the room lights even during the day.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Cindy

I've stayed at this hotel a few times now with my kids and hubby and overall, it's usually been a good stay. The beds are comfy and the shower is clean. For the price you pay, it's not bad. This time I got the kitchenette room and it wasnt really impressive. One of the cabient doors was broken. I would stick to the standard room next time. The location is really what I love. Close to the galleria and good eateries. Parking shows free in Hotels.com but they charge $10 a night. Not high but it needs to be updated. If you're looking for something affordable, this may be your place.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Deleepkumar

Property is very old, dusty and looks like still some renovation going on.

Family_with_children

8/10

Excellent

16 Jun 2026

Donald

We liked our room, location is good. We were disappointed to find out they now charge for parking!

Partner

6/10

Pleasant

15 Jun 2026

Alma

I’ve stayed here before which is why I stayed here again but I can see a decline in the maintenance of the property and the staff was not friendly at all to include the front desk.

Family

6/10

Pleasant

15 Jun 2026

Heather

The staff was super friendly & helpful. The location was great! Go Dodgers!!! The decor of the lobby is fantastic…the beds though :(

Partner

10/10

Exceptional

15 Jun 2026

Stelica

Everything is good

8/10

Excellent

14 Jun 2026

Roberto

I stayed for four nights. The rooms were well maintained, staff were really helpful. The parking was $10 each night which I didn’t know until we got the room but overall it was a good stay.

Family_with_children

10/10

Exceptional

14 Jun 2026

seng

Clean room and nice staff

Partner

6/10

Pleasant

14 Jun 2026

Arpi

Room was decent based off of the pricing

Family

2/10

Poor

14 Jun 2026

Mark

Hotel could use an update. First thing we notice when we walked in was cockroaches roaming the floor. Weird person at the front desk as well. He would just laugh for no reason while check in us in.

Family_with_children

10/10

Exceptional

13 Jun 2026

Reyna

It's a great hotel only problem we had was the tub was clogged and the carpet felt dirty, the staff was amazing kids loved the pool and we loved the hot tub.i recommend it to everyone the price was great ,had an amazing time.please don't forget to turn on your fridge, I didn't know I had to turn it on until the my third day their😂

Family_with_children

2/10

Poor

13 Jun 2026

Dennis

The rooms it was really dirty ,we stay in the 3 floor and the bathroom for the 4 floor it was liking and all the water it was in my bathroom.
I was not available to use the restroom and I told the staff and they told me that they can’t do nothing about it because I was using this app to rent the hotel.
Honestly it was a bad experience I don’t recommend it !!

Pet

6/10

Pleasant

12 Jun 2026

sylvia

Staff seemed annoyed when asking questions. There was no coffee and the fruit was the fruit cups you eat as a kid. Location was the highlight because it’s near Hollywood sign. Griffith park, Warner brothers and Disney. They said we had a view but it was a wall and I did request a lower level so my fault. Room was clean and ac was cold.

Family

10/10

Exceptional

11 Jun 2026

Selena

Great, would def return !

8/10

Excellent

10 Jun 2026

Alejandra

Parking was great

Family_with_children

4/10

Poor

10 Jun 2026

Oscar

Got catfished. Hallways have a mildew smell. Mini fridge doesn’t do anything.
Go somewhere else.

Partner

6/10

Pleasant

09 Jun 2026

Thomas

Pretty basic room was cleanish but the bathroom was pretty bad and the shower was to low on the wall for me and I'm 5'4" the knobs the shower and sink were backwards and the water pressure was a joke. Over all it was ok for the price but barley.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

James

Nice clean place to stay

Friends

10/10

Exceptional

08 Jun 2026

Wendy

We stay there Every year for CAIRO SHIMMYQUAKE!! Also whenever in the area.
EXCELLENT

Friends_and_family Family

2/10

Poor

08 Jun 2026

Rodolfo

I was very disappointed with my stay... my room smelled like cigarette smoke and requested a room change. I was granted a room change but seemed to just get worst. the other room had no pillows and when I turned on the shower, the water came out brown. I ended up keeping my original room and a very helpful housekeeper went in and sprayed disinfectant spray and made it a bit better. My daughter also booked a room there and her room was clean and smelled great. I will not stay here again, & feel like the hotel is overpriced and not well maintained.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

wanesia

Liked the place front desk older gentleman was great but we we can back he yelled at us because we told him our tub in our room was definitely dirty . He raised his voice & said now what I’m busy with customers. We were not rude & willing to wait. He did finally get back with us & we had to move out of that room & liked our 2nd room much better. Stay was pleasant but late nighy gentleman was probably overwhelmed & tired.
However, we would stay again! ;)

Family

10/10

Exceptional

07 Jun 2026

Ismael

Staff was great. The only issue we had was the room was OK. We booked a room with two queen beds and we were upgraded to another room and one of them had a queen bed. The other didn’t.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Carla

Staff was friendly and very helpful! Unfortunately the AC didn’t work very well and there were roaches around the sink and cabinets.

Partner

6/10

Pleasant

07 Jun 2026

Mayra

Plenty of parking. $10 to park per night. Pretty large hotel. Older hotel. Close to everything. I understand it’s an older hotel but it’s 2026 and the room was lacking outlets or plugs for electronics. Most hotels will have usb-c, usb, regular outlet plugs at the nightstand or nearby the beds. Our room did not. We did find extra plugs at the back of the tv, tv stand. The room also did not have an iron and those who checked them out at reception had not returned them. No microwave in the room, but one at the lobby accessible to all.

Family_with_children

8/10

Excellent

07 Jun 2026

Carlos

Found a bloody bandit and a press on nail in the bed. Toilet wouldn’t flush properly had to ask 3xs for someone to look at it had to pay for parking

Family_with_children

10/10

Exceptional

07 Jun 2026

Amanda

They were good to us everything cleaned

Friends_and_family Family

4/10

Poor

05 Jun 2026

Ger

Booked the hotel because of the pool and hot tub. But the pool opens at 10am. We wanted to have a last swim before checking out. Well, that didn't happen.

Family_with_children

2/10

Poor

05 Jun 2026

Jaeseong

No clean. Outdated and rusty building. No breakfast. Bed bugs. Smells bad. Generally very poor hotel. Just picture looks good. Not again to this place. No recommendation at all

10/10

Exceptional

05 Jun 2026

Aubrey

I loved my stay here! In a cute convenient neighborhood and the staff were lovely. Plus I love the views of the mountains from my balcony area!

Self

10/10

Exceptional

03 Jun 2026

Amanda

The staff

Family_with_children

2/10

Poor

01 Jun 2026

Audrey

We checked in to find out that the toilet backs up in to the bathtub. The manager said, "it happens all the time". House keeping came up to clean the tub, and she confirmed that it's an ongoing problem. We then decided that this is a huge health hazard. We told the front desk that we would be checking out and wanted a refund. We had to find other accommodations. Disgusting and a serious health issue for the guests. Will not reserve this hotel ever again.

2/10

Poor

01 Jun 2026

Maria

This is a terrible one of all the hotels I stayed in LA . Hated everything sorry. From the staff and all. I don’t recommend this hotel. I brought my pet which is a service dog but they still wanted me to pay the pet fee , it said on their site if it’s a service dog it’s free. If it wasn’t for my husband they wouldn’t give me back the pet fee. He had to explain everything. Anyway, just didn’t like my stay here. Terrible terrible 😞

Partner

2/10

Poor

01 Jun 2026

Maria

Do not waste your time coming here!! Pictures do not match the actual room. The rooms are very outdated, the wallpaper is falling off the walls, the bathroom is so small and didn’t even flush properly, the lightbulb in the bathroom was like a heating lamp. The room we got with sliding glass doors didn’t even close properly and would not lock since it wasn’t able to securely close. When we brought up all the issues to the staff they wanted to “upgrade” us to a room with a view but stated the condition of the room would still be the same. We did not stay and were still charged for the stay.

10/10

Exceptional

01 Jun 2026

Abigail

Love the room and hotel decor it’s so cute! Super comfortable stay and close to everything

8/10

Excellent

31 May 2026

Kevin

Price was right for my budget trip. Pool area wasn’t open a couple times I desired to hit the jacuzzi. The coffee situation was pretty crummy overall. Other than those “extra” amenities that I really don’t need or expect at the price I paid, service was good, the room was clean, the things in the room worked. For California, parking lot wasn’t terribly busy and the price to park onsite was very fair.

Family

6/10

Pleasant

30 May 2026

Hugh B

I liked location being close to lots of things I wanted to go to. The price was good. The hotel itself could use a serious renovation/refreshment.

Partner

2/10

Poor

29 May 2026

Ahmad

My car was keyed in the parking lot which was also paid parking lot
room has scent,door card not worrking changed twice,u have to try 8 times to open the door,Hope to get reimbursed for keyed car...
Whoever manager please contact me!

4/10

Poor

28 May 2026

Rebecca

The hotel advertised for a breakfast, did not offer. only fruit cups and coffee with no creamer choices. Staff was rude and did not want to help people. Elevators were broken during the stay and there was no

8/10

Excellent

27 May 2026

Michelle

This hotel offers budget friendly stays

8/10

Excellent

27 May 2026

Eric

Good place to stay , close to the freeways

Friends

10/10

Exceptional

26 May 2026

Joanna

Rooms are spacious, clean, and comfortable. The hotel staff are very welcoming, friendly, and knowledgeable. Housekeeping staff are amazing. Always a nice stay here.

Business Pet

6/10

Pleasant

26 May 2026

Felix

I like the hotel but this time around I was a little disappointed, first night I arrived I asked for an iron, but of the two for over 700 rooms (yes 2 irons for 700 Rooms) were not available. Other than that, it was an ok stay.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Claudia

Everything was good

Family

8/10

Excellent

26 May 2026

melissa

Friendly/quick check in. It’s an older property but the vibe is cute retro. I really appreciate how clean the bed linens are. Overall good value for the price

Business

8/10

Excellent

25 May 2026

Maria

Overall our stay was good. A couple of not so good things; there is now a $10 per night parking fee, which was not stated in the description when I booked and was not the case 2 months ago when we stayed there. Also, the restroom door in our room was sticking which made an incredibly loud noise when we opened or closed it. So much for trying to be quiet for the rest of my family as to not disturb them. All in all, ok, but there were just a lot of little things adding up.... will still consider staying here again.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Ankita

the room was fine for a couple nights stay! staff was kind and helpful.

Friends

6/10

Pleasant

22 May 2026

Carmen

Unfortunately our stay this time was not comfortable. We have come to this hotel for 3-4 years and this time the room we were assigned reeked of pee smell as soon as you started unlocking the room. Even having the balcony door open wasn’t helpful. My partner asked to switch rooms due it being unsanitary and we were told “it was a sold out night, that possibly in the morning someone could spray the room and try to clean it”. This issue seemed more like the room needed a deep cleaning and to clean the carpet no spray could fix that strong scent of pee.
After 30 min, I decided to go and ask again that the smell was so strong, I couldn’t be in that room, if they could please switch us. Then the person at the front desk was flexible enough to look for rooms again and found rooms available. Thankfully.
I appreciate the change in rooms and upgrade. I only wish this was the first thing they did instead of possibly lying to us and making us think we had no other option available.
Unfortunately this is my last time staying here. I hope they fix their pipes too because a strange smell comes out when using the sink in the bathrooms.

Partner

8/10

Excellent

22 May 2026

Brianna

8/10

Excellent

22 May 2026

Amol

Hotels looked little dated

Friends

10/10

Exceptional

21 May 2026

Ricardo

Really great staff services. Hotel is a little older. Rooms are well maintained. For the prices it’s not bad.

Partner

4/10

Poor

19 May 2026

James W

Noisy room. Only Instant coffee in room. Bathroom sink faucet leaked badly. Room key repeatedly did not work second time used. Had to get it redone at front desk. Breakfast was coffee and a protein bar. Parking was $10/day.

Self

10/10

Exceptional

19 May 2026

Erin

Lobby is super cute! They had a great vending machine that was fully stocked with nearly anything you might need. The rooms themselves haven't been as updated as the common area, but they were still very clean and comfortable. It was the perfect location for our group who required multiple rooms on a budget. And this was the first onsite laundry that worked AS IT SHOULD. (quickly, and with one cycle only required - I've had bad luck with needing to run/pay for 3 cycles in the dryer in order to fully try my clothes) Just remember to bring your quarters, because there isn't a change machine onsite. Would stay here again!

Business

10/10

Exceptional

19 May 2026

Nicholas

Parking was amazing. Staff was great and clean room was very clean

Partner

6/10

Pleasant

18 May 2026

Gloria

While it is a good location it is not very well kept up, parking lots dirty and rooms definitely need a remodel. Staff was fantastic, but actual hotel is a bit shabby and not in a chic way.

Pet

2/10

Poor

17 May 2026

Jaskaran

They sho

10/10

Exceptional

15 May 2026

Dulce

Safe and great experience

Family_with_children

2/10

Poor

15 May 2026

Shankaranand

Not good for a family to stay. No room cleaning every day. Staff at front desk were so Rudy in responding.

Family_with_children

8/10

Excellent

12 May 2026

Cassandra

The room was clean and the area feels safe. We have stayed here many times without issues. Our room was not up to snuff this time. One lamp had a light bulb out and the toilet ran all-the-time.
The pool and hot tub were great, parking is a breeze and the area is quite even though it's close to the freeway. We will stay again.

Friends_and_family Family

2/10

Poor

11 May 2026

Sarah

DO NOT STAY HERE. They are falsely advertising the rooms!! Not only that, when we were unpacking our car, the cops showed up because of suspicious people in the parking lot! The rooms smell strongly of chemical cleaner, the ceiling is LOW, the mold and layers of old paint are atrocious, the amenities do not match the listing. This place is a scam. DO NOT STAY HERE.

Partner

8/10

Excellent

10 May 2026

Suprena

Great night's sleep with accessible closeness to Universal Studios.

Friends_and_family Family

2/10

Poor

09 May 2026

Chantel Pedroza

Disgusting & infested with roaches, was there 10min and left!

8/10

Excellent

09 May 2026

Terri

The hotel staff was great. The room and parking lot were spotless.

10/10

Exceptional

08 May 2026

Carl

Staff was great, it's conveniently located, and the place is clean. The breakfast, fruit cup and fruit bar, left a lot to be desired. Also the bed could have used additional pillows.

Partner

2/10

Poor

08 May 2026

Brittany

Hotel has very run down rooms. There was much redeemable about this place except for the location which is very convenient to universal studios and Hollywood. I would not stay here again unless they had a complete renovation on the room.

Family

8/10

Excellent

07 May 2026

Sim

It’s a nice place n not expensive. Close to shopping areas n restaurants. Very quiet.

Friends_and_family Family

4/10

Poor

07 May 2026

Ted

Eesssh...I was standing in the bathroom, and gunk started gurgling from the tub emitting a horrific smell!! 15 minutes later, and the bathtub was halfway full. It was absolutely disgusting! The hotel is such an eclectic, old school vibe; but, that truly ruined the vibe for me and has caused me to never want to stay in a "retro" hotel again. Other than that, seemed pretty safe, quiet (a bit thin on the walls) and cute. But that experience...let's just say we were in and out before checkout time.

Family_with_children

10/10

Exceptional

05 May 2026

JUAN PABLO

It is currently undergoing remodeling.

8/10

Excellent

04 May 2026

Brielle

Room wasn’t on the same level as a Hilton but definitely comfortable. I enjoyed the balcony a lot. The rooms were a really decent size and my kids definitely enjoyed them. The bathroom is a bit small but big enough for us. But the hot water is a little finicky. The pool was heated which was super nice and the hot tub was awesome. The parking lot is a little dirty but not too bad overall. Unfortunately no microwaves in the rooms but there is one in the lobby. Coffee bar was basic but still useful and they have a “store” downstairs that you can use your deposit to pay (charge to room) so we really enjoyed that for our kids. Staff was 50/50, not totally unhelpful but things like when I asked about the laundry room I got all the way up there with my laundry to find out you have to get coins from the front desk. Just would’ve been nice to know that when I was inquiring lol but otherwise good.

6/10

Pleasant

03 May 2026

tae

Good

Family

10/10

Exceptional

02 May 2026

Shiawntae

Comfy

Family_with_children

8/10

Excellent

01 May 2026

David

Stay was good. However, had issues with door keycard reader over & over again. We had to get new keycards at least 3 separate times. Also, hot water seemed to come & go during morning shower. Vibe of the property was fun. Room was clean & quiet.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Freddy

Parking was safe and easy and the hot tub and pool were great, little small if you don’t mind going with strangers sometimes

Partner

8/10

Excellent

29 Apr 2026

jessie

I thought the parking was ok and hot tub but not having a microwave in the room kinda sucked. The only one there didnt work that good and didnt get my room cleaned at all for the 3 days I was there so yes could of been better with room cleaning and definitely need a microwave in room

Family_with_children

10/10

Exceptional

28 Apr 2026

Ofelia

Una muy buena ubicación y excelente servicio en recepción.
Cómodo y agradable

Family_with_children

10/10

Exceptional

28 Apr 2026

Jacqueline

Parking was easy! Checking in was easy. Super close proximity to everything we wanted during our trip. Staff were super friendly and accommodating! I would definitely book again :)

10/10

Exceptional

28 Apr 2026

Victor

Location was very good. They had everything we needed like shampoo, body wash towels. They even had a refrigerator and other essentials like free ice and free parking. Staff was amazing very helpful and informative and made sure that my experience was great. I will definitely be coming back here for future trips

Partner

8/10

Excellent

27 Apr 2026

Mariano

Staff came quickly to unclog toilet, nice area, good parking, only thing is no elevators on other end of the hotel so if you book a room opposite of Office there will be alot of walking

10/10

Exceptional

27 Apr 2026

Nehemias

Everyone is pretty friendly and the hotel is very nice and the aérea is nice.

Family_with_children

6/10

Pleasant

27 Apr 2026

mayumi

The shower drain is clogged and water is not draining properly.

Family