Glendale Hotel

United States , Los Angeles - CA
Glendale, 1510 E Colorado Street
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100 reviews shown

10/10

Exceptional

09 Jun 2026

Robert

Located in a great area!!

Partner

4/10

Poor

09 Jun 2026

michael

No live person at checkin .15 dollar parking fee that I was not aware of when I made my reservation on line. I will not stay there again.

Self

10/10

Exceptional

09 Jun 2026

Mauricio

No complaints . All was in great shape and very clean

Partner

2/10

Poor

09 Jun 2026

Victor

Room was dirty and a lot of sketchy stuff going on

Self

10/10

Exceptional

08 Jun 2026

Kirk

Nice place

Family

10/10

Exceptional

08 Jun 2026

Jorge

Everything was fine, clean detail, checking in was easy. The only thing that I was not impressed. It was the coffee machine, even though there are two. Even a sparkling water dispenser.. I think they can do better with the coffee also some milk and fresh coffee cream overall I’ll give him a five out of five

Partner

8/10

Excellent

06 Jun 2026

Kofi Ra

This is definitely my new home love the cleanliness and amenities and treatment

Partner

8/10

Excellent

06 Jun 2026

Julializa

When making the reservation, ask the stuff, they guarantee that the rooms will be quiet and what they plan to do if the people above you or next to you are being very loud or have children that are uncontrolled. It’s not fair for all the guests to suffer because of really Child or a child. That’s not properly raised by parents. If they cannot control their children, they must always be told that they should leave the hotel. As a parent myself, I never had to worry about that. My children was never ever allowed to bother anyone on the first floor or floor for that matter.

10/10

Exceptional

05 Jun 2026

Leon

A very nice place and very economical too.

Self

8/10

Excellent

05 Jun 2026

William

1st time having to check in thru video w/ someone overseas. Had no idea where to check in until asking another guest. What I did not like, was the surprise parking cost. Never been to a hotel where parking was an additional charge. Would prefer to have it included in the price. The TV did not work w/ the remote.

Self

10/10

Exceptional

04 Jun 2026

Loeurenz

Quick and easy check in process

Partner

8/10

Excellent

03 Jun 2026

Delia

Like :Friendly staff
Clean room
24 /7 free coffee and flavored water

Don’t like : not Senior friendly- bathtub not a single handle
Toiletries un satisfactory

Self

10/10

Exceptional

03 Jun 2026

Bita

The hotel was in the proximity of some very good restaurants.
We enjoyed our stay here.
On our next trip, we know where to stay.
Thank you.

Family_with_children

10/10

Exceptional

03 Jun 2026

Tammy

It was a great property but no breakfast and a $15 parking fee that was not told to me when making the reservation.

Family

10/10

Exceptional

03 Jun 2026

Kevin

Always a great stay when I am in town for business

6/10

Pleasant

01 Jun 2026

Robert

this is a remote check in facility. there is no actual front desk but rather a video screen with a person somewhere remote with whom you check in and check out. very little information shared about how this hotel operates ( room cleaning , room repairs) there is not enough signage in the rooms or in the lobby to inform you how to ask for things ( cleaning, room service etc) and how to operate tvs, room air etc.

the place smells dank. the fixtures are working but need improvements ( shower heads and diverters). lots of hallway and parking lot noise in the rooms.

Self

10/10

Exceptional

01 Jun 2026

Michael

I keep coming back because everything is always good. Thank you, Glendale Hotel.

Self

8/10

Excellent

01 Jun 2026

Gayatri

The stay was overall good. Check in process was easy at the front desk kiosk. The room was definitely not the cleanest. I found previous person’s belongings in the room. There was leftover food in the fridge and a hair tie on the bedside table. Plus one of the towels had a stain on it. This shows the rooms are not cleaned thoroughly after each guest and it’s disgusting.

Partner

6/10

Pleasant

01 Jun 2026

Alvaro

To check in was through a kiosk with someone on the other end in video. Only had 1 kiosk which made check in take a very long time. Hotel is non smoking but room smelled like smoke or strong musk smell.

Partner

4/10

Poor

31 May 2026

Truc

When looking for hotels to book, Glendale Hotel looked promising with good ratings. I’m not sure how it rates so high. I booked a King Suite and was given an outside room. The virtual check-in process was fine, everything was fast and efficient. I wish there was more than one kiosk as I had to wait about 5 minutes for the person in front of me to get checked in. Then we got assigned to the third floor… when we opened the door, we were taken aback by what we experienced. The room had air fresheners (yes, plural) that were stifling and did not do a good enough job of hiding the musky old smell. The lights were dim. The carpet looked like a 1970s throwback, and not in a good way. The bathroom sink didn’t drain well (washing our hands always ran the risk of dunking our hands in slow draining dirty water). The bed was not very comfortable and was quite soft.

One highly positive for Glendale Hotel was the on-site house keeper who was very friendly and accommodating. We ran into her randomly one night and asked for more toiletries and towels and she obliged even though it wasn’t regular housekeeping times.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Kaitlin

While the room was clean and neighborhood was fine, we had a few issues.
First - the check in is done with a virtual agent. The check in itself was fine but never saw an actual employee on site which could be an issue if you need something.
Second - the room wasn't terribly well insulated. Lots of creaking, car noise, and happy chirping birds in the morning. If you're a light sleeper, bring ear plugs.
Last was the main issue - luggage storage. When we booked, the ad at the time indicated luggage storage was available. It does not say this now. The virtual agent informed us they will only hold luggage on check in and not out. This almost ruined our plans for check out day. We had to search out an alternative as we also did not have a rental car to leave luggage in. I explained to the check in kiosk agent who said she would speak to management but that they don't store it. Management called the room (i guess, we weren't there) then wrote me an email confirming they refuse to store luggage. Perfectly fine policy i guess but I have never encountered a hotel do this. Perhaps because of the lack of on site staff? If I needed luggage storage or any on site help I wouldn't stay here again.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Chinnawat

Clean room

Friends

10/10

Exceptional

29 May 2026

Jorge

Everything was just perfect! The hotel was clean, comfortable, and beautifully maintained. The staff was incredibly friendly and attentive, always making sure we had everything we needed. The atmosphere was relaxing, and every detail exceeded our expectations. I truly enjoyed my stay and would definitely come back again. Highly recommended!

Partner

10/10

Exceptional

28 May 2026

Gohar

👍👍👍👍

10/10

Exceptional

27 May 2026

Maureen

i travelled with my family. it's a virtual staff but the lady who help us was very accommodating. she explained everything and even offer some good recommendations where to eat good food as it was our first time . will definately use it again

Family_with_children

10/10

Exceptional

27 May 2026

Eduardo

Everything was great

2/10

Poor

27 May 2026

Steve

Partner

8/10

Excellent

26 May 2026

Kaliym

Clean basic hotel. Not a fan of the virtual check-in experience but no complaints otherwise. Would stay again

Self

10/10

Exceptional

26 May 2026

Beibei

Pretty great but it would be the best if there was a kettle

Family_with_children

8/10

Excellent

26 May 2026

Ashley

Property check in is kiosk only. Had to call the number to schedule room service and they did a great job. Would recommend.

Family_with_children

10/10

Exceptional

25 May 2026

Sadia

Amazing place , loved everything! Super clean has a lot of food options nearby. Staff was very helpful and nice . Loved the drink station which was available 24/7 safe location with many stores and restaurants nearby - it is little away from main tourist spots but bus stop is 2 minutes away

Friends

8/10

Excellent

25 May 2026

milagros

the problem the aircon too hot!

Friends_and_family Friends

8/10

Excellent

25 May 2026

shaunak

Good and clean rooms.
It should have some food options available for travellers

Family_with_children

6/10

Pleasant

24 May 2026

Jaszmin

Hot tub was move

Partner

10/10

Exceptional

24 May 2026

Devorice

Friendly staff

Family

8/10

Excellent

24 May 2026

Connor

Room was clean, air conditioner ran extremely cold, good price. A bit dated, but can’t complain!

Friends

10/10

Exceptional

23 May 2026

Leah Brittany

N/a

Self

10/10

Exceptional

22 May 2026

Zolzaya

Very clean nice hotel

Self

2/10

Poor

21 May 2026

Ricardo

Hotel was terrible, when walking into our room. Strong odor. Head started hurting. We walked right out. Very run down hotel. Wouldn’t recommend staying overnight.

Partner

10/10

Exceptional

21 May 2026

Jennifer

Virtual check in was easy. Lobby was clean. Room was clean. Hotel was super quiet. Would stay again.

Self

10/10

Exceptional

21 May 2026

Anthony

Free coffee machines were a big plus and the room was nice. A good, affordable option within reasonable driving distance of several attractions. The daily parking fee was not fantastic.

Self

10/10

Exceptional

19 May 2026

Cesar

Good place to stay! Rooms were clean and there’s always staff at the kiosk. Good area with a bus stop right across the street that’ll get you to the train stations if you’re traveling without a car. Restaurants and a grocery store within walking distance!

Friends_and_family Friends

4/10

Poor

19 May 2026

Michael

Asked for a couple pillows @ 1600 hrs. The remote attendant at the kiosk said they couldn’t provide any because the staff was gone for the day. There were no additional blankets beside the worn one on the bed. For $240 a night, a guest should be able to get an extra pillow and/or blanket. Not here, though. Not good.

8/10

Excellent

16 May 2026

Timothy

I was surprised to not see a front desk but a person on a video screen that took all the information and helped check us in and answer any questions I had. The place was clean and just what I wanted, clean, less expensive and close to restaurants and a grocery store. I’d stay there again if I was going to a park or show near by.

Partner

2/10

Poor

13 May 2026

Roman

I upgraded to better room then she end up giving me handicap room I didn’t stay that night and I left that day. I would like to get reimbursed for that day. Terrible communication skills

2/10

Poor

12 May 2026

Matt

The hot tub does not get hot at all. In fact the entire water in room 111 was lukewarm so I checked out early and requested a refund.

6/10

Pleasant

12 May 2026

Sue

So old

Friends

6/10

Pleasant

12 May 2026

Elena

There is no physical staff to check you in. You check in with someone who is remote with spotty internet connection so it takes extra time to check in. No one comes by to clean your room, if you need any towels you need to go grab them yourself. Walls are supper thin can hear ppl next door and ppl walking around upstairs.

Partner

2/10

Poor

11 May 2026

Laura

Most Important Fact: There IS NO LIVE PERSON ON SITE. All issues are handled with a zoom-style video kiosk in the lobby with a person on the other end who is actually in San Dimas. Lack thereof made this a terrible experience, even though the remote person tried.

In the room adjoining that of my 81-year-old parents was a group of men yelling and cursing. I alerted the woman on video at the kiosk and she was going to send the (female) security person. That may have happened, but the noise continued. This noise was audible 4 doors down in my room, but horrible in my parents' room, because they had nothing but a connecting door in between, so no acoustic isolation AT ALL. No one helped.

Further, the multiple Febreze plugins in each room did not cover the heavy smell of smoke, and was terrible for the perfume-sensitive. In both rooms, the fan in the bathroom was incredibly loud, like a jet engine-our fan was hanging by wires below the ceiling. There was mod in the shower grout.

The table was dirty with something sticky. There were chips out of the bathroom counter and a smear of something red across the front. The water temperature of the shower when turned all the way to hot was about 1 degree above room temperature.

Again, NO HUMANS beyond morning housekeeping staff. Bad neighborhood, too.

We have zero idea, with such striking problems across the board, how this hotel gets a decent rating on any site.

This hotel should be rated as a one-star.

Family

8/10

Excellent

11 May 2026

Emily

This is a low-security hotel on a main drag in a very urban location. There is no human reception desk, just a screen where a remote worker checks you in. No flip locks or dead bolts on the doors, and the main doors are always open (not key-accessed). I came back after a late night, and found myself walking into an empty hotel that anyone could walk into, with no front desk person watching who was coming and going, walking down a long hallway by myself, then entering a room with no flip lock. For the first time in my life, I braced a chair under the door.

Other than that, the hotel is clean, the cleaning staff that I saw the next morning were friendly, and the 24 hour the coffee bar is a nice amenity. If I had been staying with someone - preferably a big, strong someone - I may not have even noticed the low security.

Self

8/10

Excellent

11 May 2026

Travis

Clean and affordable - plenty of amenities.

Self

6/10

Pleasant

10 May 2026

Jemima

The restroom was rusty the rooms need a re fresh. I wouldnt stay here again. The property was closed to universals & it was $100 per night so I thought it was a good deal. Parking was $15 there is no staff to check you in you have to do that with someone on the other side of the screen, it was easy to do so.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Presley

The water in the shower barely got hot even with the temp handle turned all the way to hot. I also felt like it was weird not being taken care of by a front desk person. The virtual format was taking forever to process the people in front of me and I felt like it would have been easier and nicer to deal with an actual person

10/10

Exceptional

07 May 2026

Vekeen

Very good

10/10

Exceptional

07 May 2026

Abilash

Everything was good

Friends

10/10

Exceptional

06 May 2026

Beaux David

Area felt safe, easy walk for food or shops all within a few blocks. Free coffee/water 24hrs, was a nice perk. Room is clean and good bed, only down side is no charging ports, need electric plug, otherwise great stay, 3 nights.

Partner

10/10

Exceptional

06 May 2026

Adil MD Nowshad

Family

10/10

Exceptional

05 May 2026

Rosario

Amazing hotel and it was very budget friendly

Partner

10/10

Exceptional

05 May 2026

jorge

Good space in rooms!

Self

10/10

Exceptional

04 May 2026

Wilson

Spacious room. Perfect for our 1 night stay. The virtual check in and checkout was easy.

Partner

10/10

Exceptional

04 May 2026

Debra

Comfy bed, clean room, staff is awesome and was so helpful. 10/10 would stay again

Family

6/10

Pleasant

04 May 2026

Alfredo

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Partner

10/10

Exceptional

03 May 2026

Milagros

Sencilla pero limpia

Family_with_children

8/10

Excellent

03 May 2026

Graciela

Good location. Not super clean or well maintained but reasonably priced and good location.

Partner

10/10

Exceptional

03 May 2026

Erik

Really well kept and clean rooms, staff is super friendly and welcoming. On site parking for $15

Partner

8/10

Excellent

03 May 2026

Michael

Very central and clean. Didn’t know I’d have to pay for parking but the place was cozy.

8/10

Excellent

30 Apr 2026

Edward

Tv wasn’t working but luckily we don’t need it as much. Otherwise great stay, great staff great check in

Partner

2/10

Poor

30 Apr 2026

Justin

the rooms are hit or miss. the one i was in had a couch with big red and brown stains that had probably been there for years. the hotel smells of garbage and a sewer leak.

i worry for all the outstanding health hazards in this hotel. beware

Business

6/10

Pleasant

29 Apr 2026

Leslie

There’s no staff there’s a kiosk where you have to talk to.
There’s a $15 charge for parking

Family_with_children

10/10

Exceptional

29 Apr 2026

Sarah Jane

Everything is good 👍

Family

6/10

Pleasant

28 Apr 2026

Kenny

The room 100 is very loud with it being next to the stairs. There was also not hot water so we showered mostly luke warm water which felt cold during the time we were there. The air conditioner and everything was loud. The air vent was loud in the bathroom. Beds were nice on the other hand and the room was pretty clean.

Partner

6/10

Pleasant

27 Apr 2026

Edward

Property was fine but they don’t have in person front desk staff which was not helpful for my 75 year old dad. Would not recommend for low tech people.

Self

10/10

Exceptional

27 Apr 2026

Noah

Yes

Partner

6/10

Pleasant

27 Apr 2026

David

First room beside elevator… too noisy and smoke detector strobe light kept flashing disrupting sleep.
Noisy A/c
Asked to move and they accommodated to much better room.

Self

6/10

Pleasant

27 Apr 2026

Arcelia

Air conditioner smelled a little moldy

Partner

8/10

Excellent

26 Apr 2026

Ahmad

good

Self

8/10

Excellent

26 Apr 2026

Jaye

Very safe they need to put fans in rooms pedestal fan

8/10

Excellent

24 Apr 2026

Felicia

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Michael

I got the romance room. Even though I traveled alone. Loved it. 1 complaint would be the $15 parking. They have ample parking space and it's secured. I feel like they just trying get a much money as possible or of people and that the parking charge is petty. Overall the room was very nice and clean.

Self

10/10

Exceptional

24 Apr 2026

Jessye

Great deal, the rooms were clean, and quiet. I felt safe which is important for a woman traveling alone. Quick and easy check in. All in all a great price and a decent room. I’d stay there again

Self

10/10

Exceptional

24 Apr 2026

Jeffery

Awesome Staff and Location. Will definitely look into staying again when I’m near LA. Could have more options for drinks like apple and orange juice. The Bevi was cool for water refills but a little variety of other drinks would be cool. Otherwise it was tremendous! Would recommend!

Partner

10/10

Exceptional

24 Apr 2026

Joanna

Cute

Friends

8/10

Excellent

24 Apr 2026

Timothy

My wife and I stayed in the \"romantic room\" with the jetted tub, for our anniversary. Great price alot less then any other jetted tub room i priced. I did not see that they had payed parking only($15 a day). Still cheaper. Alot of good eats close, walking distance. Shopping too. Good stay, only negative was my wife had a bad fall when she slipped entering the shower the morning we were checking out.

Partner

10/10

Exceptional

23 Apr 2026

Jessica

Clean room
Super comfy hotel very homey
Very close to a lot of stores and food places!
Beautiful view right near the mountains :)

Self

10/10

Exceptional

22 Apr 2026

Valeria

Nice

10/10

Exceptional

21 Apr 2026

Artur

Clean room

10/10

Exceptional

20 Apr 2026

Marie

Check in without a kiosk virtual, the room was clean neat ample space. Jenny checked me out. She was very kind, professional and efficient.

Family

10/10

Exceptional

20 Apr 2026

Eunice Phamella

You may think it’s an old looking building but the room is so spacey and I love it !

4/10

Poor

20 Apr 2026

Vivian

It's not the nicest place. but its affordable

Self

6/10

Pleasant

20 Apr 2026

Christopher

Just basic bland property. Slightly poorly taken care of once past the lobby. Check in was a kiosk staffed by someone in the Philippines. For the price, it did its job…. But definitely better choices out there.

Partner

8/10

Excellent

20 Apr 2026

Benjamin

I don’t like the virtual check in

Family_with_children

10/10

Exceptional

20 Apr 2026

Allan

The use of a virtual desk representative is off putting.

4/10

Poor

20 Apr 2026

jeannie

The room was not clean. I found a pair of dirty socks behind the entertainment center. Then, when I sat on the bed, I started itching so bad all over that I couldn't sleep. I paid for the room with a jacuzzi tub. When I arrived, the Jacuzzi tub was right next to the bed, which was next to the shower with glass doors. Out in the open with no privacy. Lastly, the cord connecting the TV to the outlet was stripped, and the wires were exposed.

Self

8/10

Excellent

18 Apr 2026

HANNY

This place does the job. Probably not the best area of Glendale but still pretty safe their coffee and water machine in the lounge are very good

Partner

10/10

Exceptional

18 Apr 2026

Mandy

The room was big, comfortable, and clean. Loved the 24 hour coffee/ hot chocolate and flavored water station. We didn't have any issues with the virtual check in either. I would stay there again!

Family_with_children

2/10

Poor

18 Apr 2026

Ceasar

They held me against their own mistake, told me to take my time and convenience. and then rushed me by banging on my door.

Partner

10/10

Exceptional

18 Apr 2026

Albert

Everything was good and cheap