Name: Welcome Inn
Address: 1840 Colorado Blvd., Los Ángeles, 90041, US

8/10

Excellent

22 Jul 2026

Juan D

The room was clean, didn’t have cups, the soap bar, had only 2, the towels only,2, everything was ok, staff was ok, the parking was$5, should be free, air conditioning was good, overall was quiet, will stay there again, the outside has some type of charm

4/10

Poor

21 Jul 2026

Carlene

Easy parking in front of and behind the property for 5 bucks a night, or street parking is pretty easy also. Some food and coffee spots within easy walking and driving distance.

Room was clean enough, but definitely old and outdated. I felt it was a tad overpriced for what it was. (No washcloths, no hairdryer, very minimal bedding, etc) My room has 4 small cockroaches in it over the 2 nights I stayed. There’s a small pool but I didn’t have a chance to use it. Air conditioning worked great. It was a fine stay for 2 quick nights, but I probably wouldn’t stay again.

Self

2/10

Poor

21 Jul 2026

Shelini

Everything they have listed on their site is a lie. There is NO phone in room, Any Staff on the property doesn't speak English. The shower head was broken so ,there was only 2small towels. One bed. The TV only picks up about 3-5 channels. Most are forien. Customer service is horrible

4/10

Poor

21 Jul 2026

Randi

Parking was an extra fee upon arrival. No staff on site, all check in is through a computer to India. Towels were tiny. Toliet wouldn't flush. Room was so hot we had to go buy a fan and sleep with windows open which was next to a loud street. Pool closed at 7pm so we never got to use it. Location was very inconvenient. Even pizza hut was too far for delivery, no food nearby. Carpet was old dirty and floor had lumps. No water pressure in the shower.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Olena

Found bedbugs in our room. Tons. It seems like they are well aware of them and trying to poison them, but even then don’t don’t clean up dead once. We caught a few alive. And found out a dozen of dead once behind the fridge. Room number 103.

Family_with_children

4/10

Poor

20 Jul 2026

Porscha

The Mini Fridge smelled horrible like it hadn’t been used in a long time and never been turned on. We tried turning it up to 5 to get it cold and never did. The ice machine was out of order the whole time we stayed there. The carpet was disgusting and gross we had to wear socks in the room the time just walk barefoot.

Friends_and_family Family

2/10

Poor

17 Jul 2026

PATRICIA

Muy mala la atención, me cancelaron mi reserva a las 11 pm que llego cansada y me dicen que fuy yo misma la que lo hice. Decepcionada y aparte si me cobraron la noche

2/10

Poor

16 Jul 2026

Murid Ahmad

It was not a clean place to spend the night at that room

6/10

Pleasant

15 Jul 2026

David

It is a good spot for staying the night at a great price. The electric outlet was coming off the wall I didn’t like that since I have kids, no coffee maker or microwave as well

Family_with_children

4/10

Poor

14 Jul 2026

Jennifer

Days before checking we confirmed that we were able to check in earlier than 3:00 upon checking in we were told we had to wait until 3:00 being tourists with no car we had to wait outside of the hotel for 2 hours before we were able to check in. The room was pretty smelly and very humid. My fiancé got bitten multiple times by a spider that was in the bed sheets. The room did not have a microwave. It was overall pretty dirty unfortunately. The housekeepers were very friendly but you can only have 2 towels at a time. The neighborhood was very nice and felt self, a lot of cute little restaurants and shops. This hotel definitely has a lot of character and could be very charming with a little tlc :)

Partner

6/10

Pleasant

14 Jul 2026

Eric

Fridge not working, office said it would be taken care of , 2 hours later I asked a cleaning lady about the fridge, she looked to see if plugged in and didn’t know about it , We ended up checking out a day early, $5 a day parking, ice machine wasn’t Don’t give them the $100 deposit, still waiting for it , The pool was nice .

Partner

6/10

Pleasant

14 Jul 2026

Janis

Used to love the neighborhood/retro vibe here.
All gone. Digital kiosk now -- for check-in and check-out.
Ice machine -- one of two amenities on the property!! -- out of service.
TV subscription service poor.

Self

10/10

Exceptional

13 Jul 2026

Martin

Parking was sufficient

Family

2/10

Poor

12 Jul 2026

Madhu

Dirty, smelly, poor condition. Regret choosing this place for our stay

Family_with_children

4/10

Poor

12 Jul 2026

Nancy

Pro: The parking lot had nice railing and greenery. The bed was comfortable. The room was clean. The shower worked. Air worked well.

Cons: The pool was closed by 7pm. We had paid extra for an extra person in the room and we didn’t have enough towels and there wasn’t a real person to check in with, just someone on video. They didn’t put extra toilet paper in the room. There was no microwave. The towels were blue and stained with bleach. Parking lot was small and tight fit.

Overall, it was inexpensive. Simply a good place to sleep and go to your destination, but not somewhere I’d stay again for any regular vacationing trip.

Friends

2/10

Poor

11 Jul 2026

George

Property claimed that the reservation was never made. I did not have a room, so I had to find another place to stay.

Family

6/10

Pleasant

07 Jul 2026

Oxana

Some outlets were not working in the room, sink was dirty, some stuff are broken. But it’s okay stay for low budget.

Self

10/10

Exceptional

05 Jul 2026

Mario

Great

Family_with_children

2/10

Poor

05 Jul 2026

Laura

Contrary to the description, service is not available 24hrs. There is a person on a screen from India available who checks you in but obviously cannot do anything else from India. For example, I desired a blanket but was could not attain one because the cleaning people had left.
The motel has some charm from the exterior with its lacey black iron-work but the room was dilthy and the one blanket disgusting. I feel like I was catfished with the price I paid.

Self

6/10

Pleasant

05 Jul 2026

Courtney

It was good and decent for what we needed the room for but the remote or tv wasn’t working and some of the blinds were broken and it looks like it’s been like that for awhile or it’s not priority.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Patrice

No electrical outlet in bathroom for curling iron.
Room not as it looked online.

Family

2/10

Poor

02 Jul 2026

DAndre

I was charged one dollar / minute for early check-in without any notification after letting them know what time I would arrive. The representative is virtual seemingly from another country and has no care whatsoever for the customer. She was extremely rude and they ended up doubling the amount that I paid I had to call and fight with the booking company to get a refund. Do not recommend. The worst customer service I’ve ever experienced at a hotel.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Martin

.

Self

2/10

Poor

02 Jul 2026

Edward

The only positive critique is the location BUT otherwise the hotel needs to be remodeled -please remove the carpet -very bad for asthma and allergies and NOT hygienic n the smell of carpet mold very bad smell and uncomfortable and why only 2 usesd towels ? No fresh clean towels -!
It just needs to be updated

Self

2/10

Poor

29 Jun 2026

Ona

Reeked of cigarettes and mold, smoke alarm had been removed, bathroom window wouldn’t close, blinds were broken…there is no manager onsite…the TV wouldn’t work…so far they have been uncooperative when I asked for a refund because of the dingy and unsafe conditions. The insurance I paid for is also completely unhelpful. Because of this, I couldn’t even afford to get a new motel. Do NOT stay at this motel.

Self

6/10

Pleasant

29 Jun 2026

Carolyn

The price was affordable but there were cigarette burns in the blankets and pillow cases. The bathroom door would not close. There were no outlets in the bathroom and the outlet by the mirror did not work. You also have to pay to park your vehicle, which should be included.

Family_with_children

6/10

Pleasant

29 Jun 2026

Dana

Pool was nice…

Self

4/10

Poor

29 Jun 2026

Carly

The outside of this place is quite clean and well kept. The pool area is nice. The rooms, however, are incredible sparse and worn down. There were so many roaches in my room that I ended up leaving at 1am and staying elsewhere.

Self

10/10

Exceptional

28 Jun 2026

Hardev

Great place to stay at a decent location.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Adam

The bed was like a rock, the pillows were trash. The ac was mediocre

Self

10/10

Exceptional

27 Jun 2026

Peter

Convenient location and good accommodations

Self

10/10

Exceptional

26 Jun 2026

Nisren

Good

2/10

Poor

26 Jun 2026

Nisha

Dirtiest motel room ever

The pictures describes everything . I have no words how dirty , filthy this room (105 ) was.

Carpet filthy, ancient grandpa chair - dirty, filthy, crumbs all over , under the bed- trash
Smoke detector - broken or dismantled
Pillows , they gave 2 pillows for 3 people , so flat without life. A thin blanket , the mattress doesn’t even have a fitted sheet just a mattress protector sheet .

There’s no staff present on property, some remote lady on the screen checks you in and out.
The fridge is off the hinge so the freezer has frozen over and the fridge does not stay cold. Bathroom sink faucet leaks .

Never book this place. The pictures on the Hotels.com site are deceiving from what we actually got. Outside area seems nice , pool is decent .

6/10

Pleasant

26 Jun 2026

EDITH

The stay was ok. I did happen to find a needle stashed on the lining of the reclining chair.

Family

2/10

Poor

24 Jun 2026

Luis

The property is very outdated and the room smelled moldy and disgusting. The staff is not very helpful I asked for a new tv remote since mine didn’t have any batteries in it but it never arrived And don’t forget They charge for parking as well

Family_with_children

6/10

Pleasant

22 Jun 2026

Briana

I only have two complaints .

1st one ! I got a call from the front nonexistent front desk team telling me they saw a woman walk into their room with a cigarette. So I don't smoke cigarettes. I was smoking weed and I had things in my hands. My partner went in the room first and I put my things down by the door and shut the door behind me so no smoke would enter the room. I smoked a little while longer by the ash tray near my room. I put it out, put it my container and walked back into my room ! I Never entered the room with no weed nor cigarettes. Extinguished! Yes, but definitely not lit.

Second
House keeper came into my room on day 3 and changed my towels but did nothing else .. Didn’t take the trash out DID NOT MAKE OR CHANGE THE SHEETS BUT TOOK AND REPLACED THE TOWELS ONLY.
Out of all the hotels and motels I’ve stayed in not one time have I ever had that happen!

I will not be back due to the last situation! That’s very creepy

Partner

6/10

Pleasant

21 Jun 2026

Colette

The location and price are great. It is outdated, which is fine, but dirty. There is no staff available onsite. They use a video receptionist. The video receptionist was not helpful when we needed towels (not enough placed in the room before the stay) and the audio didn’t work. We needed to use the telephone. Will not stay there again.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

AMY

Good location for my need. Parking $5 a day. Virtual assistant was unusual but helpful.

Self

4/10

Poor

19 Jun 2026

Rostislav

It was no coffee maker and no coffee in the loby, no alarm clock, parking on site$5,
the worst was antenna local channels in many languages but few in English, very noise because close to busy road, and it was no ice in the icemaker so after long they hiking we had to go to local fast food to buy drinks, morning coffee was from close by 7/11...

Partner

4/10

Poor

19 Jun 2026

Sarah

The outside of this hotel looks cute (and simple) enough, but the room I stayed in smelled gross (like old cigarettes masked by some sort of air freshener or spray). The carpet was likely installed in the 90s, which seems unsanitary. The bathroom towels seemed ancient. I did not use the shower because I was so put off by the bathroom. I would not recommend staying here. There are other hotels closer to the 2 that I have stayed in when visiting the area that are low-budget, simple, and more up to date.

Self

2/10

Poor

19 Jun 2026

Ling

On the day of 6/12 at around 8:00PM, there was no real staff but kiosk in reception room. We have been asked to wait for 20 minutes by the remote staff through kiosk because she said of internet problem to check my reservation. Surprisingly, my reservation was canceled by Expedia according to the remote staff because of payment issue. However, we did not received any notification of cancellation either by text message or email. The staff offered 2 single bed rooms, total $273.60 per room. We asked for the receipt but the staff insisted that she had no receipt until we check out. We found that each room is $90 1st night and $150 second night by the time we checked out. We strongly feel that we have been gouged under such conditions.
As far as room cleanness, carpet and towers do not seem clean enough. Broken window shield found, bath room mirror has crack. No USB for phone charging, no alarm clock, no hair dryer, no cups and tissue paper. The air conditioner has no preset temperature control which it won’t stop automatically . The room does not worth $150 per night !

Overall experience is terrible. The biggest problem is why my reservation was canceled ? If there is any problem, why no notification was sent to me in advance ?
Do you have answer ? If you do, please let me know.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Veronica

Staff very kind and professional. Small parking but I found one close to my room. Room a little out dated but worth it for 1- night stay. No microwave and carpet looked old. TV had limited channels and no cartoons for my kids.

Family_with_children

4/10

Poor

14 Jun 2026

Christina

The room didn’t have a very good smell! The carpet was dirty but for the cheap price not bad! Cute in the exterior but could use some updating!

2/10

Poor

13 Jun 2026

Joshua

The room that I had was room 111 and it was horrible the door there was a 2 inch gap from the bottom where the leaves from the plants from the outside was coming in. There were dead bugs around the windows. There was trash was left behind behind the dresser when My Phone fell down and I noticed against the wall of forks some plastic wrappers they’re from there the restroom there was mold around the window and the room itself. Nothing was was wiped down. There was still dirt marks on the windows curtains the walls, even the furniture and then the room was had paint on scratch up. It looks like they got it from the outside and just put it in the room and they were just massively, dirty, and stains on it from their the bed felt like it had bugs and I was itchy for two days, I prefer no one come to this hotel.

6/10

Pleasant

11 Jun 2026

Rosio

I stayed in a room that had 2 bedrooms and the outlets were barely hanging on not safe and the second bedroom had no door no privacy at all. There automated now so not an issue that can get easily fixed.

Family_with_children

2/10

Poor

09 Jun 2026

Brando

Where can I start !
I was trying to take a shower. The shower valve was not turning. I couldn’t take a shower. I went to the office which no one was in the office. There is a virtual guy pops up on the screen ! and I told him the problem he said let me see if somebody will come then he kept me waiting I will let you know if somebody will come, well I am not gonna sit waiting around if somebody come or not .
Beside all that the armchair was broken the AC was not working good which I couldn’t rest so I had to leave the hotel early
And they charged me $5 for parking on top of around $78 dollars I paid
They refused to give me a refund and still they charged me for parking even though I left early after three hours I can’t believe it !

Well, someone need to teach them that customers always write
and customer service comes first

This is my first and last time there !
even if they offer me $25 a night thanks but no thanks

Self

4/10

Poor

07 Jun 2026

Isaac

Everything was good until I got a call that a plumber was coming to my room to do some work at 11am, I don't understand why rent a room that would need work done.

Self

2/10

Poor

07 Jun 2026

Shawna

This was a very poorly equipped room. 2 small towels, nothing else. 2 pillows. Sheets that were too small for the bed. 1 blanket. No ice no coffee. No pool towels. Noone in person only on a computer. Scared it could have bed bugs so marginally maintained. Missing drawer from dresser. Broken tiles really a unpleasant spot.

Partner

4/10

Poor

07 Jun 2026

Andiania

The carpets were so disgusting, there were no towels sheets had stains. No staff on site! I would not recommend!

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Angela

I love this place, thank you!

8/10

Excellent

03 Jun 2026

Jacqueline Ann

The room was very clean and everything worked. Refrigerator was an unlisted amenity bonus and hotel was close to Trader Joe’s. Public transportation a 1 minute walk. Nice view with a seating area outside of my room (probably for smokers, but no smell seeped into the room). Not much staff on site and check in and out was done via video kiosk. Supplies in the room were pretty bare bones - no cups, coffee,tea etc.,though 7-11 is right next door. Minimal soap and towels were provided but available if requested. The room smelled a little like dog pee upon entry and it was supposed to be pet free, but that is the world for you now. 🙄.

I found it to be good value for the money.

Family

6/10

Pleasant

02 Jun 2026

Ofelia

The ice machine was broken my room smelled horrible and the carpet was so dirty

Partner

8/10

Excellent

01 Jun 2026

Joseph

A good place to stay to walk to different restaurants, coffee shops, and bars.
They charge $5 a day to park on site.
Room 208 has a small separate room of the main room.

Family

6/10

Pleasant

31 May 2026

Ludin

TV SERVICE NOT WORKING, NO HOT
WATER!

Partner

10/10

Exceptional

31 May 2026

Rich

great for the money and very well run

Self

4/10

Poor

30 May 2026

Kara

Dirty room. It was supposed to be 2 bedrooms. More like a room with a giant closet that had another bed. No door separating the beds. Carpet was filthy and stained. Bathroom door barely shut. Stains on walls. Blinds were all broken. Chair was so old and gross we couldnt sit in it.Just gross. I'm all for a cheap hotel but this was the worst hotel I've ever stayed in.

Friends_and_family Family

2/10

Poor

28 May 2026

Kevser

This was one of the worst hotel experiences I’ve had. The room was extremely dirty and smelled so bad that I felt sick walking in. We stayed as 3 people, but they only left 2 towels. We asked multiple times for another towel, and nobody ever brought it, so we were forced to share towels.

To make things worse, one of the towels had lipstick stains on it, which was disgusting and clearly showed they were not cleaned properly. The blankets also smelled terrible and looked unwashed. Honestly, it did not feel sanitary at all.

Very disappointing experience, and I would not stay here again.

Friends

10/10

Exceptional

28 May 2026

Rosie

Our stay was awesome and clean and quiet

10/10

Exceptional

27 May 2026

Maureen

room was very clean . i like the fact that the ref was super cold and not standard temp. parking is very convenient and easy access to everything (good coffee, food and gas) the staff also greeted us with a smile / warming. will definitely use it again on our next vacation

Family_with_children

2/10

Poor

27 May 2026

Jason

You checkin to a person behind a computer screen. You WILL HAVE TO PAY for parking. I hate hidden charges in fine print. They don’t care though. And they also won’t refund your money.
The shutters didn’t completely close, so people on the walkway could see in my room.
Crumbs were under my bed. Bathroom was clean but there’s no outlet in the bathroom.
The carpeted floor was lumpy and needs to professionally cleaned.

NO microwave.

It’s a NO SMOKING property but this guy in the room next to me smoked all evening on the balcony. No one did anything.

Self

6/10

Pleasant

27 May 2026

Blanca

Not much to say.

Self

6/10

Pleasant

26 May 2026

Mahesh

Old Furniture and dirty room

Family_with_children

4/10

Poor

24 May 2026

Lexi

The rules are my claim. The only issue that I had was the door key card system never worked. I constantly always have to get a new key card that they offered to give us back some money and change rooms; however, because I was there for a work convention, it just wasn’t convenient for me to switch rooms at the times that they wanted to do, and they would reach out to me, and nobody had reached out, so I just gave the whole situation no stars.

Partner

8/10

Excellent

12 May 2026

Melany

Great

Self

2/10

Poor

12 May 2026

Joao

Not really, I look floor dirty and old, I look fan full dust, and outlet fall out damages.

I look pic online clean and went enter different not match and weird designer not look cleaning.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Gage

We were not actually able make it to the room or check in for the reservation but the property was very responsive via the Messenger and the refund process took no haggling or bs hoops.

8/10

Excellent

07 May 2026

laura

clean

Family

4/10

Poor

06 May 2026

oscar

the total cost is not included when you book on expedia they ask for money for parking your car ask for $100 dollars deposit, they said you will get it back in 3 days that's not good the tv intertainment sucks I didn't like so much

Self

6/10

Pleasant

05 May 2026

Efrain

Overall the property is ok for the price. For $75 a night you can't complain. My room had squeaky floors, floorboards are probably lifting. TV had only 3 local channels. If looking for a place to stay on the cheap this place will work.

Self

8/10

Excellent

04 May 2026

Danielle

Room was very basic but fine, the cost of parking is unnecessary as there is free street parking outside. Ice machine was broken so this hotel really had no amenities at all.

Self

10/10

Exceptional

04 May 2026

Joshua

Overall price and location was really good didn't interact with Staffing much but when it came time to get an iron it took a while so having certain amenities on hand already would be a major Plus

Self

2/10

Poor

04 May 2026

Cheryl

There was no staff. I checked in on a Maxine and spoke with someone off site probably in India. The machine was broken and would not print so I got no receipt. She said to write down the room info myself but I had no pen/paper and there was none in the small office. The internet did not work for me. The fire alarm was broken with top off and no battery. Carpet was more than grungy. The only saving grace was that the sheets appeared clean and the outside patio was lovely. No coffee in room and not even a single glass for water. No phone in the room. With a little effort this could have been a nice place but it is far from there now.

6/10

Pleasant

03 May 2026

Pamela

My stay was ok. Just be aware the room is bare bones. There isn't even a plug in the bathroom. Only two plugs in the room so plugging in your accessories is a little hard. The room had a fridge but no coffee maker. Parking was a little hard. Otherwise it was safe and clean.

Partner

4/10

Poor

02 May 2026

Kristine

An alarm went off at midnight that went on for about 20-30
Minutes. It continued to go off several times before 1am. I don’t think anyone was on the property to address it. Then a car alarm went off before 6am outside my door. So I received no rest during my stay

2/10

Poor

02 May 2026

Robin

Parking good room horrible, bathroom no outlets, only two outlets in the bedroom and they weren't even in a convenient spot where you could hook up my breathing machine. The bathroom door behind it was where the toilet paper was attached to the door and the door itself was dirty and never been cleaned. The bed headboard has never been dust is thick and dust, and the carpeting had stains everywhere nicest thing about the room was the refrigerator I'm very disappointed and believe I need credit for that place it was nothing like I expected. And the blinds were broken I had to close each slat manually by hand. Just terrible I believe I do need a refund for this please.

Friends

10/10

Exceptional

29 Apr 2026

nahum

Clean and quaint. Well taken care of. The area is awesome too

8/10

Excellent

25 Apr 2026

Melany

Great affordable place & very nice staff.

Self

2/10

Poor

19 Apr 2026

Andrew

No smoke detector. No drinking cups. No iron, ironing board, or microwave. There was a fridge, and one hanger in a closet with no door. The tub faucet had a continuous, dribbling leak. Two thin pillows and two thin towels. Multiple broken window slats, making privacy impossible in a ground-floor unit. Only one accessible outlet, with a loose cover and plugs. Wall unit would produce only anemic air conditioning and no heat.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Ericka

Cheap and convenient. Safe and clean enough if you are just looking for a no-frills place to sleep. It was my first experience with a kiosk and virtual staff but it worked out okay.

Friends_and_family Family

2/10

Poor

18 Apr 2026

Janeen

First night it was raining and the whole roof on my side was leaking on me..it was brown water and the whole ceiling looks like they they tried to paint over it .I had to go to the front they did move me...which was midnight...had to my move two kid one in bed with me it was traumatic to the them being woken up worried the roof was gonna gave in ...2nd room better but no TV and no wifi that I had two kids needed internet to work and do homework which they needed to check in and couldn't I told the front desk and they couldn't figure it out and the bathroom had roaches I had to keep the lights on ...we were there for 2 nights i requested for a refund for the major inconveniences and was told it was asked but they just charged me normally and wouldn't answer my messages and emails I would not recommend..looks nice in pictures but it was a traumatic experience and to many issues and never compensation for all the issues never fixed

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Conrado

Everything was good

Self

10/10

Exceptional

17 Apr 2026

Conrado

Good service, clean

Self

2/10

Poor

14 Apr 2026

Kristen

There were roaches in our room. We told them at checkout. They were supposed to have management call us back. Never did. We called them. Same thing, management was supposed to call back. Never did. Very unprofessional. No employees on premises. We had to deal with someone through a kiosk.

Family

8/10

Excellent

14 Apr 2026

Carmina

Cute location and okay room

2/10

Poor

14 Apr 2026

Caitlin

This was the worst hotel room I've ever stayed in. It was mostly clean, though things clearly hadn't been dusted, and care was not taken to ensure the linens were clean. The carpets were disgusting, and the trim in the room was dilapidated, cracked, and peeling. Also, THERE WERE NO SMOKE ALARMS. One room smelled like smoke. Check-in and check-out was virtual, which I had never experienced before. I don't think this place is owned by an American. It was very uncomfortable. Any positive reviews of this place must be fraudulent.

Family_with_children

8/10

Excellent

10 Apr 2026

Kirby

No person spoke english very hard to communicate i asked for soap all i got was no speakie english tv channels would not work can not figure why the smoking section was in front of my door other then that peaceful

Self

2/10

Poor

08 Apr 2026

Ivette

The tv.was broken they charged me 20 for early check in and we did t check in early

2/10

Poor

08 Apr 2026

German

Our to

10/10

Exceptional

05 Apr 2026

Henry

Good place to stay recommend

2/10

Poor

02 Apr 2026

Nathan

Not unless you have to, but if you have an SUV sleep in car

4/10

Poor

01 Apr 2026

Oleg

I booked Welcome Inn through Expedia thinking, okay—$70–$90, not expecting luxury, just something simple. Big mistake.

Showed up around 11 PM. I didn’t have my ID on me because the room was for my sister—she had her ID ready. Instead of just switching the name (which is basic common sense), the guy on some weird Zoom kiosk setup refused to help. Barely spoke English, no flexibility, just kept repeating “call Expedia.” Zero customer service.

The place itself? Dirty, run-down, and honestly feels sketchy. Cheap in every sense—not just price.

If you value your time, sanity, or even basic respect as a customer, skip this place. Not worth it at all.

Business

10/10

Exceptional

25 Mar 2026

Conrado

The staff very attentive

8/10

Excellent

23 Mar 2026

Melany

Convenient location & great property. Nice staff and parking space is spacious.

Self

10/10

Exceptional

18 Mar 2026

Angela

Great staff, clean and cute room!

6/10

Pleasant

16 Mar 2026

sofia

“had multiple 911 call” according to cops on our room next door during our stay there. lovers fighting and banging.

the carpet need steam clean. it is dirty and is making the room smelly. this should easily be remedied if the hotel really want to.

the entire room has one outlet and is far from the bed. the bathroom do not have an outlet. bring a strip and an extension cord if you want it to reach the bed for phone use or use a power bank.

sunken seat furniture.

bath tub do not have a plug so i just use a cloth.

Family_with_children

2/10

Poor

13 Mar 2026

Paul

Nothing was working. Rude staff.

Self

2/10

Poor

07 Jan 2026

john

This place was horrible, Do not stay here. We checked in after getting our room on Hotels.com, it was supposed to be 2 Queen size beds, which it was but one of them was in a closet with the doors removed, After driving 7 hours we went to check in and had to use a virtuall clerk who I thin was in another country similar to when you ask for tech support. We got the room key and went up to the room and used the bathroom after flushing the toilt overflowed and filled the room with pooh water, so gross. We went down to the virtual front desk attendant \"trevor\" and he said some one would clean the room tomorrow. We obviously asked for another room or money back and they did not have another room with 2 beds and said they would refund our money to hotels.com in a few days. A few days go by and nothing, so reached out to Hotels.com and they said the owner of the hotel rejected our request for a refund. A week later I am still trying to get them to honor thier commitment to a refund. Now I am having to fill out forms and mail them to VISA to prove my story and request for non payment to Hotels.com. This place sucks do not go there, pick somewhere else

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Heather

It is a No Frills Hotel for sure. Our stay was okay, at the end of review, I’ll give you a list of what to bring with you.
Outside it looks nice and well kept. Rooms are very outdated, furniture is broken and old, rod is closet is some sort of DIY fixture, lock on bathroom window was broke off, smoke detector was missing (?), two pillows for a King size bed, no microwave, ice machine was broken (and from past reviews from others appears to have been for while), only two small bath towels, no wash cloths or hand towels, no cups for water for brushing teeth, no hangers, no outlet in bathroom for hair dryer (not provided). Lighting was not great, especially if one of you is still sleeping (no bedside lamp). No cable, but there is wi-fi. know this all sounds bad, just giving you an idea of what to expect.
Check-in is on a Kiosk and a Zoom-like call. You scan your license and swipe your credit card.
Small shampoo, lotion and two hotel-size bars of soap are provided.

What to bring or pack, or Door Dash from Target down the road:
Hair dryer
Hand towel(s)
Wash cloths
Plastic cups
Hangers
Paper towels (bathrooms are very damp)
Rechargeable table lamp.
iPad or laptop to use your steaming service.
There is a 7-11 less than block away if you need ice.
No iron, pack your steam iron (and a hanger).

Partner

6/10

Pleasant

02 Jan 2026

Michelle

The room seemed to be cleaned, however the carpet was old and nasty. The light switches don’t work. I couldn’t turn off the lights. There was only one outlet. There were no wash cloths. No one is actually on sight. You check in with a kiosk. I was very disappointed.

Self

8/10

Excellent

01 Jan 2026

Jacqueline

Yes it was small but good bed was comfortable

Friends_and_family Family