Pasadena Inn At Old Town

6/10

Pleasant

18 Jul 2026

Lucy

Location and price was the best. Bed was too soft!

Partner

2/10

Poor

18 Jul 2026

Sebastian

Toilet did not flush, sink had no running water, and there was a loud beeping in the room when we first got there. I told an employee and they came to my room and ripped it off the wall. There was also a big stain on the bed sheets.

Partner

10/10

Exceptional

17 Jul 2026

Norma

Very nice room and comfortable beds.

Friends

2/10

Poor

15 Jul 2026

Oliver Jesse

Horrible my room had black mold and rust the towels were stained had to go buy towels in the morning. Had a huge rip on the window.

Business

8/10

Excellent

13 Jul 2026

Ryan

It was great staying here. The location is close to the original Trader Joe's! The staff are friendly to approach.

Self

6/10

Pleasant

11 Jul 2026

Glenn

They were doing construction onsite in half of the building. There were no signs of apology for the remodeling.

The stairwell was filled with plaster and paint on the carpets.

4/10

Poor

09 Jul 2026

Rosa Vilma

The property needs a major renovation!

Partner

8/10

Excellent

09 Jul 2026

Rukiye

staff air conditioning is great parking is very easy , location is really convenient, only thing disgusted me there was dirty towels and saw hairs on our blanket :/ , the bed was really uncomfortable. for a short stay.

Partner

4/10

Poor

09 Jul 2026

Arthur

Hotel appeared to be going through renovations

Partner

10/10

Exceptional

07 Jul 2026

Yue

nice

8/10

Excellent

06 Jul 2026

Saul

Room felt a bit outdated; needs some renovations, but it was still clean

Friends

6/10

Pleasant

06 Jul 2026

Christine

great location! room was pretty clean but the sheets had a couple of stains. good cable TV. bathroom needs work though.... toilet was running - My husband had to open up the tank and make it stop each time we flushed. he finally fixed the handle. we will stay here again because the price was good. we will just ask for a different room - maybe we had a dud. Thank you!

Partner

2/10

Poor

06 Jul 2026

Neil

Too much to write about our experience. Overall, our room was not pleasant, as the bathroom sink was stopped up with a pretty bad sewage, smell and particles of sewage floating in it. There was a half a roll of toilet paper, no privacy shade only a blackout shade with very dim room lighting.

Our room was never serviced as requested, nor was the bathroom sink ever fixed after multiple request to the front desk and maintenance. Our hotel room phone did not work because it had a broken microphone. Anytime we needed to get a hold of the staff we had to head to the front desk ourselves. They didn't seem to care about any of our request, and I will not return to this property again in the future. We had purchased three nights stay at this property.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Alfrank

I miss free breakfast but overall great place

Friends_and_family Friends

2/10

Poor

03 Jul 2026

Dennis

Blinding lights right outside the window blasted through the minimal curtains preventing me from sleep. Staff didn't care, had to cover the window with garbage bags to make it dark enough to sleep.

Self

10/10

Exceptional

02 Jul 2026

Eugene

Great little place to stay for the price

Friends

8/10

Excellent

01 Jul 2026

Franklin

Excellent location and a good price.

Self

8/10

Excellent

28 Jun 2026

Mohamed

.

Self

10/10

Exceptional

26 Jun 2026

Catarina

Great spot, still under remodeling. So if that’s a problem, that’s the only problem. Great otherwise for value.

Self

10/10

Exceptional

25 Jun 2026

Diana

Staff were very friendly. The property and room were nice

4/10

Poor

24 Jun 2026

MICHEAL

Really nice and accommodating staff. Safe neighborhood and walking distance to Colorado Blvd district for restaurants and shopping. Missing towels and otherwise semi clean room, no weatherstripping around door and no way to raise or lower the window shade. Oh and did I mention the frequent police helicopters overhead at night? Irritating on-site construction, someone has noisy pet birds and other guests that have no common courtesy and slam doors loudly at all hours of the night and early morning. That’s the clientele at this place. We’re talking motel 6 or less. But conveniently close to the Rose Bowl flea market so gotta take the good with the bad.

Self

4/10

Poor

22 Jun 2026

Zachary

Unfortunately, this was not a particularly good experience. The pool is being actively renovated, which also means half the parking above ground is blocked. The room was quite dirty — hard floors, but I had brown feet after walking barefoot for a few minutes. The shower was visibly quite dirty (brown tub, with several large chips in the surface), and the grouting was molding; if it was an apartment shower, you would not be getting your deposit back. No shampoo in the room. Hand soap only in the shower (none at the sink — only lotion at the sink). The sink area wasn't properly cleaned. The only trash bin was in the shower room (nothing by the desk or by the microwave and fridge). The bed was not particularly comfortable. The refrigerator was set so cold that it froze drinks overnight. The curtains were visibly dirty and partially torn. The AC worked (it was very loud, but it worked). On the up side, it is walkable to Whole Foods, Trader Joes, and a few restaurants. I definitely would not recommend the property until it is significantly renovated.

Self

8/10

Excellent

22 Jun 2026

Jesus I

The room was clean and the staff was very friendly and informative

Family_with_children

6/10

Pleasant

22 Jun 2026

Saegan

Was a good hotel in a really good spot only problems I had were cosmetic and that there was construction going on so past 8am and about 6pm was construction all day

Self

2/10

Poor

21 Jun 2026

Anthony

Worst hotel experience I’ve ever had. The property is currently under construction and is an absolute mess. While I understand renovations happen, that is no excuse for the condition of the room we were given.

The room was filthy. There was sawdust and drywall dust all over the bed frame, floors, and walls. To make matters worse, the towels in the room were dirty. After requesting fresh towels, we were given replacements that were somehow even dirtier.

We asked multiple times for the room to be properly cleaned, but the staff failed to address the issue each time. The lack of cleanliness and attention to guest concerns was completely unacceptable.

I contacted management several times after my stay seeking a refund or some form of compensation, but received nothing. The owners and managers of this hotel should be ashamed of how this property is being operated. I would strongly recommend staying elsewhere.

Partner

2/10

Poor

21 Jun 2026

Anne

Ew! Bed was stained all over, towels were incredibly dingy, there was construction in the courtyard at 6am, and there is NO BREAKFAST. They should really work on advertising accurately and their staff needs to take complaints seriously. Whoever was at the desk this morning could not be bothered.

2/10

Poor

18 Jun 2026

Brian

Extremely dirty. Did not even stay the night. There was sticky residue all over the floor. The hallways were caked in dirt. The bedroom had an extreme smell of paint. There was no comforter. We ended up going to stay the night at another hotel.

Partner

8/10

Excellent

18 Jun 2026

Jeanie

Great location.

Friends

4/10

Poor

16 Jun 2026

Gary

There were no Blankets, and were told they didn't have any
no waste baskets,
Floors were bare & uncomfortable to walk o

Family

6/10

Pleasant

16 Jun 2026

monica

under new management and under construction, hotel doesn’t offer breakfast anymore.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Marcella

I originally booked the Greentree Pasadena Inn in November 2025 for June 2026 graduation because it looked cute, had free parking, grab-n-go breakfast, and a pool. Unfortunately, we arrived after 11pm from a late evening flight and the pool was completely torn up, piles of rubble all around the parking lot, and only a sketchy underground parking garage available. The hotel had been sold in April and was under construction and now called the Pasadena Inn at Old Town. The Pasadena Inn did not offer a breakfast or pool at this point. We should have been informed ahead of time about these changes. In addition, were not impressed with the cleanliness of our room. The towels were stained, dirt or something on one of the pillowcases, hair and a bar of old soap in the shower, the sink had gunk in it... There was an overall feeling of it not being very clean. We were exhausted, so attempted to sleep on the flat, squeaky mattresses, but checked out the next morning instead of staying for the next two nights that we had prepaid for online. This place could be fine eventually, but they definitely have a lot of work to do. I would not recommend it.

Family

10/10

Exceptional

15 Jun 2026

Natalie

The room was nice and quiet.

Self

8/10

Excellent

14 Jun 2026

Edmundo

Terrific place and staff hospitality. The room was good for the value and I would definitely stay here again. I need to experience their new pool being built.

Family

2/10

Poor

11 Jun 2026

Juan

Hotel is under construction, pool under construction, no hot water. Office personal was rude.. This should be noted on website, not give you any hidden surprise when you show up thinking there's a pool. Thats one reason i booked there. Will not stay again

Self

8/10

Excellent

08 Jun 2026

James

Nice location, parking, clean but no breakfast, coffee, construction in progress. Nice room, would stay again.

Friends

4/10

Poor

06 Jun 2026

Gabriel

Front desk was very helpful but the room was poorly maintained and bed was uncomfortable

Partner

8/10

Excellent

03 Jun 2026

Brian

Very reasonable hotel/motel on the southeast side of old town Pasadena. They are in the process of remodeling right now. My room was remodeled and was in excellent shape. They are redoing or installing a pool right now. There is no breakfast at this time but apparently they’ve had it in the past. You are within walking distance of some good restaurants and a Whole Foods market. Parking onsite including an underground garage which I didn’t use since my room was on the ground floor with a parking space right in front of it. The area felt fairly safe and I walked around plenty

Self

8/10

Excellent

02 Jun 2026

Jim

In defense of the property there was a major renovation demolition project going on when I stayed there which caused a huge mess everywhere and shut down many parking spots and dirt and debris was everywhere. Jackhammer work started at 8:00 AM. Comfortable room with a great bed and good shower pressure and plenty hot water. Wanted to walk to the convention center but was too far for me. Overall it was a good stay but would rather be in walking distance to the Convention center.

Self

2/10

Poor

01 Jun 2026

Victoria

This was our 3rd stay here and I was really hoping it would have been better than the last time
This was by far the worst stay we had and will NOT be coming back.
The room was once again dirty all over the place, the floors weren't covered in things this time, but every surface was still dirty and turned all our disinfection wipes brown. When I turned on the AC, after checking the filter which was thankfully clean, a plume of plaster powder wafted out all over me and my bed. My partner has asthma and this was a big concern and dangerous. They had clearly recently remodeled things in the room but hadn't cleaned up the plaster dust from most if not all surfaces. If they don't clean the basics, why should I assume they cleaned anything else?

They were remodeling the pool and we were told it wouldn't happen during the weekend, it did. Blaringly loud.

And of course the main reason we came, the stunning breakfast spread they put on, was not at all available. Said it was on the website, not when i was booking or I wouldn't have bothered. Terrible time, will not come back, wasn't worth the price jacked up because of the event nearby which is why we had come as well. The staff was a dream but that's meaningless when I'm sleeping in a dirty room on a rock hard bed with no breakfast to look forward to and save a bit of money on.

I don't recommend this place, it's been filthy two different stays years apart, no improvement and it's only gotten worse. Zero Stars

Partner

6/10

Pleasant

31 May 2026

Cliff

The swimming pool was being ripped out and at 9:00AM the jackhammer was loudly working away.
No coffee machines in the room and the free breakfast wasn’t available because the guest kitchen was being renovated (or removed).
No backup toilet paper or tissues in the room and the trash cans were full when I came back, but the constant item seen both days was a reminder to tip the cleaning staff.
The wall A/C unit worked well and I was allowed to park for the afternoon after checkout. The front desk was always occupied by a clerk.

Self

10/10

Exceptional

31 May 2026

Jeff

Solid

Self

4/10

Poor

31 May 2026

Ashley

A very run down and dirty hotel. There's construction going on so be prepared for early morning jackhammering right outside your room. Everything felt kind of gross. Plus side is that there's free parking and it's a ten minute walk to the convention center, which is where I needed to go.

Self

8/10

Excellent

29 May 2026

Kathryn

Great location close to the DelMar train station and 10-minute walk to Trader Joe’s, CVS and restaurants. Fridge & microwave in room were convenient. Lots of outlets to charge devices. Room was clean & modern.
My only suggestion is that they keep an extra blanket or two in the closet.

Self

10/10

Exceptional

20 May 2026

Solomon

Always so accommodative, come here every time I’m in town

4/10

Poor

14 May 2026

Jordan

Very loud can’t get sleep because of them fixing new things on hotel

Partner

10/10

Exceptional

12 May 2026

William

The staff were extremely accommodating and helpful. The room was clean and had a working fridge and microwave. No problem with parking. We would stay there again.

6/10

Pleasant

12 May 2026

James

The first room we were assigned the door wouldn't lock. The second room the toilet didn't flush. We wound up back in the first room and only had the flip-over privacy lock to lock the door, not very secure. Also, both rooms didn't have towels. The staff was very nice, and the place has been undergoing upgrades. I think it will be a nice place to stay once they pay attention to the details.

Partner

6/10

Pleasant

11 May 2026

Joshua

The room was in good condition and clean but had an odd smell. There were no curtains so we didn’t get to sleep in. Construction started at 7am. There was less than a half a roll of toilet paper and we had to go the front desk to ask for more.

Partner

8/10

Excellent

10 May 2026

Marjorie

Great location, great price and value. Property was being upgraded while I stayed there, parking was easy. Got excellent daily housekeeping services which is not available in all hotels in the area. Friendly desk staff went above and beyond!

Self

6/10

Pleasant

04 May 2026

Holly

Rating this hotel three stars as while the staff were friendly and the location was great, unfortunately the hotel itself fell short. The elevator was not available while there was construction going on, and so I had to carry x2 28KG suitcases up a flight of stairs to check in and out. When I got to the room, it had a strong urine smell and so I had to go and buy air freshener to try and get rid of it. There was also an orange stain in the bathtub that wouldn’t go away. Rooms were revamped and had amenities including microwave, fridge, ironing board, hairdryer etc.

Self

6/10

Pleasant

03 May 2026

Yolanda

My partner and I stayed for a staycation near Old Town.
The first time we stayed was better but this second time was disappointing because of new management changes, like no more breakfast. Unfortunately we won't stay at this location any longer moving forward.

Partner

2/10

Poor

03 May 2026

Mingchen

Breakfast was closed, but it was still advertised as included, and we were charged the full rate. This was misleading.

10/10

Exceptional

27 Apr 2026

Mindy

The property is currently being renovated. It will be much better in the future. I was disappointed to find that the complementary breakfast was discontinued.

Business

4/10

Poor

22 Apr 2026

David

They decided to do construction starting 7ish am demolishing rooms… couldn’t sleep. I came back to after a long day to take a nap at 3ish and they decided they would do demolition again for a few hours. Crazy.

Staff did not warn me or tell me. It was pretty horrendous. Get what you pay for.

Self

10/10

Exceptional

21 Apr 2026

Peter

Fully updated rooms with good furnishing, fridge and micro. Parking was first come. first serve due to the main parking facility closed for repairs.

Partner

4/10

Poor

21 Apr 2026

Susan

Excellent location but under renovation. Many broken or missing or poorly installed.

Partner

10/10

Exceptional

19 Apr 2026

John Gaylord

The in

10/10

Exceptional

19 Apr 2026

Janairo

Nice place. Whole foods across street

10/10

Exceptional

14 Apr 2026

ALESSANDRA

Good parking spot, clean rood and ac works

Partner

10/10

Exceptional

13 Apr 2026

David

The hotel was nice and clean. It was a great location for what I wanted.

Friends

8/10

Excellent

12 Apr 2026

Christopher

Clean room, new staff very pleasant but are still learning the ropes. Overall, good budget option for the area

Self

8/10

Excellent

11 Apr 2026

Leya

Parking Garage is kinda murdery but the room was clean and updated. Pool closed for renovations although it looked fine. Staff as excellent and very nice.

Family_with_children

2/10

Poor

30 Mar 2026

Erika

Room smelled

Self

8/10

Excellent

27 Mar 2026

Clarita

Breakfast only bagel and small muffin and to go cereals only 😰

Self

6/10

Pleasant

25 Mar 2026

Edward

Room was mostly clean but the floors were not. After walking on the floor with wet feet I made black foot prints on the white bath mat. The breakfast was nothing like the description on the web. There was no hot food.

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Cliff

It was decently priced

Self

6/10

Pleasant

22 Mar 2026

Vincente

Room phone didn't work.
Bathroom paint seemed unfinished.
Wall on opposite side of bathroom looked like had REALLY bad water leak that wasn't repaired right, just painted over.
I stayed 3 days and maid service never brought more towels/rags even after asking front desk for that to happen. To top it off the floors were so bad they made feet almost black after using the shower. Not to mention the shower head really sucked because it only had about 4 or 5 holes for water to come out of. Last but not least the sink drain was busted and couldnt plug to fill sink. It felt like all they did was slap lipstick on a pig.

When mentioned all said issues all i got was \"I'm sorry, were in process of changing owners\"

Ive heard that line before from other places ive stayed at when i mentioned an issue. They did offer to change rooms but i was tired, already had stuff in room and my kid with me so I didn't wanna deal with moving my stuff again. Besides ive stayed in worst.

Only real positive to my room i saw was the AC worked pretty good. So they have that going for them i guess.

6/10

Pleasant

20 Mar 2026

Jessie

Everything was great, but our AC did not seem to work too well. It took a while for it to get cold in the room

Partner

10/10

Exceptional

16 Mar 2026

Robert

Everything was good and really appreciate the late check-out accomodation.

Self

10/10

Exceptional

14 Mar 2026

Destiny

Room was clean

Family

8/10

Excellent

11 Mar 2026

Laura

Staff in the lobby are super nice and attentive. Some hiccups with the electrical in the room but managed. Room was clean and plenty of towels.

Family

4/10

Poor

10 Mar 2026

LINDA

This hotel has really slipped downward. Toilets run constantly, rooms smell like urine, repairs are shoddy, and the place feels greasy and filthy. We have gone there for years, but will NOT stay there again.

Partner

10/10

Exceptional

03 Mar 2026

Constance

Clean room , amazing staff .

Self

10/10

Exceptional

21 Feb 2026

Sanjay

Clean spacious room. Excellent location.

8/10

Excellent

20 Feb 2026

Cindy

Location was close to everything. Cleanliness could be better but we only stayed 1 night so not bad for a quick trip.

Partner

8/10

Excellent

20 Feb 2026

Joselyne

Room was nice and clean but the shower barely drained. Pretty good besides that

Self

6/10

Pleasant

19 Feb 2026

Lori

It was fine. Just fine. The water wouldn't really ever get hot. We booked a room with a sofa in it - but didn't get a sofa..It was clean. The parking was good. Fine is definitely the word.

Family

2/10

Poor

18 Feb 2026

Anais

The breakfast kitchen was not open, we only got cereal, milk or coffee and fruits they had to go only. The hotel its not in good condition, the towels were dirty and had stain, the room had a horrible smell. The people next to us were making a lot of noise and it was a scary night for me because I was with my family. Sorry but I will not recommend this Motel it was a disaster!

Family_with_children

4/10

Poor

17 Feb 2026

London

There wasn’t any hot breakfast like stated on the booking site. DO NOT USE TRIVAGO. They will not actually take the deposit and you will need to be ready to pay full price at property. Room is clean and staff is friendly.

Partner

4/10

Poor

16 Feb 2026

Habib

That was as advertised. Bathroom and shower was not clean.The conditioner container was empty. Hair dryer didn’t work per power outlet issues. Sink was smelly. Breakfast was not compatible with advertising list.
Parking spots were good and enough. Staff were friendly and helpful.

Leisure Family

10/10

Exceptional

16 Feb 2026

Timothy

The room was clean, the bed very comfortable, the staff members were pleasant.

Leisure Family

6/10

Pleasant

15 Feb 2026

Holly

Façad and cleanliness, the place is like putting makeup on a pig. But this is perfect for a last minute stay, the amenities are nice, and I felt relatively safe as a woman travelling alone. Decent number of channels, grab and go breakfast is perfect, but the cleaning is like when a man has you over for the first time. He did his best but you can see the spots

Business_and_leisure Self

2/10

Poor

15 Feb 2026

Frank

No hot breakfast as advertised. Renovating dining area due to water damage. Not communicated of not having a hot breakfast at booking or check-in. Toilet was clogged for first 4 hours. Fixed later in the evening. Shower drain clogged due to hair. Complex reeked of cannabis in the evening hours. Not recommended at all. No compensation offered for any of the inconveniences.

Business Family

10/10

Exceptional

05 Feb 2026

Jason

Really nice joint. Staff was amazing and the free complementary breakfast is die for. 4 thumbs up.

Business Family_with_children

10/10

Exceptional

03 Feb 2026

Joe

it was a nice place with good workers and very helpful

10/10

Exceptional

30 Jan 2026

Bill

The staff was courteous, the room was clean, affordable and convenient to the convention center.

10/10

Exceptional

24 Jan 2026

Jaime

Great

2/10

Poor

21 Jan 2026

Nathanael

Moldy shower, filthy floors, torn shade with broken mechanism anyway and did not cover the window, maid service was set for every THIRD day, clean linen and more than 2 towels required special request. Desk unmanned for long periods. Phone to outside was dysfunctional. One chair. TV service incomprehensible. Mystery extra $50 charge appeared on bill. Price should have been $29 a night.

6/10

Pleasant

19 Jan 2026

Dita

Great location, but the room was less than stellar. Curtains were dirty and there was water damage all over the walls and ceiling in the bathroom. The room was clean, but overall condition not great

Friends_and_family Family

8/10

Excellent

17 Jan 2026

Jennifer E

Clean room and good customer service.

10/10

Exceptional

15 Jan 2026

Michele

The woman who checked us in was fantastic.

10/10

Exceptional

15 Jan 2026

Charles

Fast, easy check-in. Clean room. Whole Foods store basically across the street. Plenty of parking. Good place to stay for the occasional appearance before the Ninth Circuit Court of Appeals.

Business Self

6/10

Pleasant

13 Jan 2026

Joshua

Everything was fine except they said they had full hot breakfast and instead they had grab and go muffins. They should have updated to indicate that as the breakfast was a factor in picking this hotel.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Melissa

It was clean

Partner

4/10

Poor

02 Jan 2026

Patricia

Room as large, bed was comfortable and location was good, but walls were thin, bathroom amenities (shampoo, etc.) were watery, and there was mould in the bathroom.

Leisure Partner

2/10

Poor

28 Dec 2025

Keenan

I was disappointed with the condition of the room compared to what was advertised
. The bed feels like a king sized mattress placed on a queen size frame which makes the bed flipping out on both side of the bed. The window shade is damaged and one of the drawers is missing on the left side and even found a sock left behind on right drawer. It shows the room was cleaned properly before my stay The photo online made the hotel and rooms appear much nicer than what I walk into. Unfortunately the actual doesn’t match the advertisement. I also read the reviews from 1-3 years ago and nothing has improved ever since. I also read their reaction to those review with word “we are strive to improve” but nothing has changed ever since. We do not recommend anyone to book this hotel.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Bryan

Comfortable bed and great shower pressure

Leisure Partner

10/10

Exceptional

17 Dec 2025

Dennis

Clean, great value! Good free breakfast, didn't get to use the pool but looks clean!

10/10

Exceptional

16 Dec 2025

William

Everything was great

4/10

Poor

15 Dec 2025

Catherine

Check-in was horrible. The staff couldn't find our reservation because he had \"given it to someone else.\" The room was gross, dirty, floors were disgusting. My socks turned BLACK in the two minutes I had my shoes off to find my slippers in my bag.