Pasadena Hotel & Pool

United States , Los Angeles - CA
PASADENA, 928 E. Colorado Blvd.
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100 reviews shown

6/10

Pleasant

12 Mar 2026

jolanda

Very nice rooms and pool but lobby and breakfast unimpressive.

Friends_and_family Family

6/10

Pleasant

10 Mar 2026

Lauren

I love the location and the amenities the hotel has to offer. Staff was nice and friendly and allowed me to check in early after a long travel day and waived the fee. My last three visits have all been the same, my room is right by the elevator and or faced the street causing me to be woken up at all hours of the night by guests and pedestrians outside of the room making it unpleasant and disruptive at times. I know that the rooms arent great for those who book through a third party and it shows. I just wish there were better rooms available when booking through a 3rd party.

Self

10/10

Exceptional

09 Mar 2026

richard

all great

8/10

Excellent

09 Mar 2026

Mladen

Nice hotel, somewhat weird bathroom with opening to room.

10/10

Exceptional

05 Mar 2026

Gennadiy

Historic hotel in the heart of Pasadena. It was our second time staying there. We enjoyed it.

Family

8/10

Excellent

05 Mar 2026

Nicholas

Clean rooms and helpful staff. Great place to stay

Family_with_children

8/10

Excellent

04 Mar 2026

Lingyun

Beautiful lobby and court yard. Rooftop swimming pool is nice. Room on the smaller side. Could hear people next door talking.

Family

8/10

Excellent

04 Mar 2026

Karina

Pretty hotel in a convenient area! The bar is often unattended so we had to go next door for coffee each morning. 1 of 2 elevators did not work our entire stay so it was a long wait time each day. Staff was very nice and the hotel was clean. Rooms are very small but fine for 2 people.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Paul A

Friendly staff, Clean room!

10/10

Exceptional

03 Mar 2026

Kirsten

We loved our stay here both for the lovely hotel and the location. Staff were very helpful.. but they could provide more amenities in the rooms to make a more comfortable stay. For example, there’s just one towel hook, just one luggage stand, and no flat surfaces to put your things on beyond a small desk, there are no drawers and the closet is teeny tiny.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Michelle

The hotel is beautiful and clean, the bed was comfortable

8/10

Excellent

03 Mar 2026

Joseph

10/10

Exceptional

02 Mar 2026

NATASHA

Loved this hotel! Everything looked like the pictures. The hotel was everything i expected and more! The lobby and the rooms were very clean. The staff was super friendly and helpful with my late check in. I wish I could have stayed more days, but I will be back for sure.

Self

8/10

Excellent

01 Mar 2026

Suzie

The staff were very friendly. The only issue I found was with the pool, which is advertised in their name. The area is small, and gets shaded in the afternoon. Also, it felt like a section of the area was occupied by influencers and not hotel guests. I actually did not enjoy the pool area at all and ended up leaving after about 15 minutes.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Evelyn

The hotel is historic and in a great location. Ron was nice. Staff was friendly. The pool area was cool and gave off an old Hollywood vibe.

Partner

10/10

Exceptional

28 Feb 2026

James

Yes

6/10

Pleasant

24 Feb 2026

Mauricio

Room cleaning could be improved, we had requested room cleaning and no fresh towels had been delivered.

Partner

10/10

Exceptional

24 Feb 2026

Julian

always a great stay here

10/10

Exceptional

24 Feb 2026

Christopher

Always have a good experience every time I stay here. Staff was wonderful, and it’s close to a lot of food options.

Self

10/10

Exceptional

23 Feb 2026

Kevin

Room was perfect and exceeded my expectations

10/10

Exceptional

23 Feb 2026

Gonzalo

The area is close to a lot of food, drink, and bar options.

Friends

8/10

Excellent

23 Feb 2026

Miguel Angel

Friendly staff, convenient location, nice pool and clean.

Only thing is you have to request room service a day before or else they don’t come. Not too bad just have to plan around it. Also, parking was a lil pricey especially having to take 2 elevators, walk through the lobby and out to the parking garage. If you have a lot of luggage it can be a hassle.

Partner

10/10

Exceptional

22 Feb 2026

Jose

Clean room friendly staff

Friends_and_family Friends

8/10

Excellent

22 Feb 2026

STEVEN

Was a great hotel across all areas just hidden fees told to you last moment

Self

10/10

Exceptional

22 Feb 2026

Colin

There’s something really lovely about walking into Hotel Pasadena. It doesn’t try too hard. It’s just… effortlessly cool. Like that friend who always looks put together in jeans and a T-shirt and somehow makes it seem easy.
The rooms? Honestly, they’re the kind of spaces you walk into and immediately exhale. Soft, warm tones, big comfy beds that practically whisper, “Cancel your plans.” The linens are crisp but cozy, the lighting is flattering (which, let’s be real, matters), and everything feels thoughtfully placed without being fussy. It’s modern, but not cold. Stylish, but still inviting. You could absolutely curl up with room service and a movie and not leave for 24 hours — and no one would judge you for it.
And the staff? They’re the kind of people who make you feel like you’ve stayed there a dozen times before — in the best way. Genuinely friendly, not scripted. You ask a question, and they don’t just answer it, they lean in a little, like they actually want to help. There’s warmth there. It feels personal. You can tell they take pride in the experience.
It’s comfortable without being boring. Chic without being intimidating. And the overall vibe? Relaxed, sunny, and just a little bit charming — very Pasadena, honestly.
Would I stay again? Completely. Probably with an extra night tacked on, just because.

Self

2/10

Poor

22 Feb 2026

Helena

The parking situation is a a really big turn off and If I would have known prior I would not have stayed here. You can’t go directly from the garage elevator to the lobby, you have to take an outside concrete hallway which is not ideal at night or as a woman alone. You also have to pay $35 a day per night per guest (not per room) which quickly adds up as I paid over $140 just to park our cars. I paid for an upgraded room with a view of the pool which wasn’t honored as we were put in a smaller corner room and I still haven’t received my receipt from checkout. One of the garage elevators and one of the hotel elevators was not working and only 4 guests can fit on an elevator at a time as they are very small. This was not what I expected and I recommend staying at the Hilton around the corner.

Partner

10/10

Exceptional

21 Feb 2026

Chris

Everything was perfect

Friends_and_family Friends

8/10

Excellent

20 Feb 2026

Yinxiang

Staff is friendly. The only con is carpet is dirty. My son white sock turns out black after walking on it.

10/10

Exceptional

19 Feb 2026

Seul Woo

Spacious and clean room, really nice architecture. Didn’t use the pool but it was smaller than I thought it would be. Overall really nice experience

Pet

10/10

Exceptional

19 Feb 2026

Gabriela

Great experience

Friends

10/10

Exceptional

18 Feb 2026

Adam

Great spot

10/10

Exceptional

18 Feb 2026

Andres

Very nice

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

wendy

Great property in a

4/10

Poor

16 Feb 2026

Kristopher Darnell

They don’t clean regularly. We requested for the room to be cleaned a day in advance. It was never cleaned and we had to constantly ask for towels because they didn’t provide enough.

10/10

Exceptional

16 Feb 2026

Felicia

Great hotel

Leisure Partner

10/10

Exceptional

16 Feb 2026

Pavel

The rooms were great, good night sleep

Partner

6/10

Pleasant

13 Feb 2026

Alejandra

Everything was great beautiful hotel. Only thing I didn’t like we had to pay extra $35 for parking which at first it said there was no parking fee

8/10

Excellent

10 Feb 2026

Mary

Nice hotel. Would suggest a more efficient bar service and how about complimentary coffee in the lobby. Rooms are small but quiet and clean!

Leisure Partner

10/10

Exceptional

09 Feb 2026

Katherine

Loved this location and hotel. I was born and raised in the area and it's a beautiful addition to the city. I just wish I was there longer to take it in.

Leisure Self

8/10

Excellent

08 Feb 2026

john

Everything was good but rooms hallways too tight

10/10

Exceptional

08 Feb 2026

wendy

Excellent staff and location. One of a kind property.

Business

2/10

Poor

05 Feb 2026

Ryan

I stayed here for 5 nights and it was an absolute disaster. The front desk staff have a hard time understanding English, making even simple requests frustrating. There were cockroaches on the parking floors, which was disgusting. I requested housekeeping for 4 days in a row—yes, you apparently have to request it the night before—but they never showed up.
When I asked to speak to a supervisor, I was told they don’t have one. On top of all this, the fire alarm went off and the fire department had to come—apparently there was a rat in the lobby! Everyone had to evacuate. The bathrooms were filthy, and the overall experience was absolutely horrendous.
I would strongly advise avoiding this hotel.

10/10

Exceptional

04 Feb 2026

Michael

staff

10/10

Exceptional

03 Feb 2026

Derrick

Very clean and stylish room.

Leisure Partner

10/10

Exceptional

03 Feb 2026

David Vincent

Everything was great

10/10

Exceptional

02 Feb 2026

todd

Great stay. Rooms were very modern and clean, staff was over the top friendly. Perfectly located with restaurants and shops all around.

Leisure Partner

8/10

Excellent

02 Feb 2026

Noah

Excellent pool and patio

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Joshua

great room, pool area nice, good location.

10/10

Exceptional

01 Feb 2026

Jafra

Loved my stay here after a terrible hotel prior (the leef glendale, avoid)
They saved my entire trip. Clean rooms. Quiet. Really nice pool and staff. The woman bartender was amazing and very professional amidst rude guests rushing for their orders while she was the only one working with a super full bar. Parking was a dream and decent price per night for the ease and location just below the hotel and safe.
Will be making this my main stay for work trips. Thank you Pasadena hotel! Until next time!

Business_and_leisure Self

10/10

Exceptional

31 Jan 2026

Lynne

The lobby is lovely and welcoming with an outdoor space

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Robert

Very nice room….evident of room furniture, carpet and bathroom amenities. Staff was always helpful and professional. Great pool area with beautiful view of San Gabriel Mountains. Also very good proximity with walking distance to fine restaurants.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

David

Staff are always helpful and overall the hotelis comfortable and

8/10

Excellent

29 Jan 2026

Chris

The signage going into the 32 dollar a day parking is a bit confusing. Not large vehicle friendly.
It’s a beautiful old building, with narrow elevators oversized carts, loading in and getting around is nothing less than clunky. :-(

Partner

10/10

Exceptional

29 Jan 2026

Andy

Beautiful aesthetic. Views out the window to the mountains outstanding.

Leisure Partner

8/10

Excellent

28 Jan 2026

Julio

Good size room. Accommodating staff. Has an old to modern feel. Close to lots of restaurants. I would definitely stay here again.

Business_and_leisure Partner

10/10

Exceptional

27 Jan 2026

Niki

Super clean room that was very well played out to ensure spaciousness. Lobby was beautiful and staff very welcoming and helpful.

Leisure Self

2/10

Poor

27 Jan 2026

Hongbin

No hot water for shower

10/10

Exceptional

27 Jan 2026

Natasha

Nice hotel.
Rooms smell good. Great location

Business Partner

10/10

Exceptional

26 Jan 2026

ANGELA

Staff was really nice, rooms were very clean. The bartender was amazing!

6/10

Pleasant

26 Jan 2026

Christine

The room was clean. But not what the photos looked like online at all. Kind of surprising. Staff was nice but difficult to find.

8/10

Excellent

26 Jan 2026

Melissa

Staff at the bar couldn't be bothered to take orders in the morning. Stopped at the bar 2x to get coffee. first time had to leave after waiting 15 min, 2nd time 1 hour later after waiting 5 min had to walk over to staff who has leaning diagonally against the wall chatting with other staff to order coffee. All the other staff were fantastic.

Partner

10/10

Exceptional

26 Jan 2026

Helen

Clean room, friendly staff, great public spaces, including an outdoor courtyard. One of our favorites in Pasadena, especially for the price

Leisure Pet

10/10

Exceptional

25 Jan 2026

Royce

Clean rooms, friendly staff. Would stay here again on my next trip

Leisure Partner

10/10

Exceptional

25 Jan 2026

Margaret

Perfect location and lovely room;very comfortable. Staff was knowledgeable and extremely helpful.

Friends_and_family Friends

8/10

Excellent

24 Jan 2026

Gain

The room was clean, the bed was comfy and location was convenient. I wish I had time to enjoy the pool but it was a short stay for me.

Business Self

10/10

Exceptional

23 Jan 2026

Claudia

This was my 3rd stay at this hotel but my first time in the Executive room and it was great. Spacious. Beautiful free standing spa tub. Very comfy. My only complaint is street noise but that’s obviously out of the hotel’s control

Business Self

10/10

Exceptional

23 Jan 2026

John

Room was spacious, clean and looked new. Lobby was nice too!

8/10

Excellent

23 Jan 2026

Lia

The room was clean and the staff was nice.

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Patricia

Nice property - the ground floor patio with fountain and the pool area are especially nice.

Partner

10/10

Exceptional

22 Jan 2026

Xiaowei

Good!

Business_and_leisure Self

10/10

Exceptional

21 Jan 2026

Bret

The hotel staff was very accommodating. We much enjoyed our stay, and so did our dog.

The pool was refreshing. We appreciated the opportunity to play ping pong and foosball.

Our only concern is that guests were not allowed to play the baby grand piano in the hotel bar. In fact, nobody played it! It was just there for looks! Decorative! I think that if a hotel has a piano in lobby somebody should play it, guests included!

Partner

2/10

Poor

20 Jan 2026

Kelly

Very overpriced for a very outdated hotel. My carpet was absolutely filthy. I had outdoor lighting that I could not block out with the blinds no matter what I did. The bed was probably one of the most uncomfortable beds. I’ve slept in in a long time. Lack of staff in the lobby when I left this morning. And really did not like the set up of the bathroom being that the toilet was basically open to the room was just a piece of glass that did not go to the ceiling very uncomfortable. If you had a roommate sharing a room with you. And having a 4 ounce bottle of water in the room available for a $200 a night room seems a bit excessive I would not recommend staying here.

Self

6/10

Pleasant

19 Jan 2026

Julie

We arrived about an hour after the beginning of check-in time and had to wait for our room to become available. We decided to have a drink in the bar while waiting. Bartender was very nice but my mother’s martini was watery and the only selection of Chardonnay was Daou which wasn’t even on the menu but fine. The room we were given was an accessibility room (not what I booked) which was clean but small. The main issue is that the bathroom vanity was too tiny for two women’s things or to share. There is also no coffeemaker in room (but they did bring a kettle when asked) and no sugar/creamer tea or coffee to make. For breakfast they have muffins and a couple of other pastries and coffee to purchase at the bar. For someone who is Gluten intolerant it wasn’t an option. Overall, for the price, and given they have limited food options, I’d expect the ability to at least make a hot drink in the room. They also don’t have checkout via the TV that I could find so we had to wait a while before we could check out. For a single night it was OK but I won’t be returning. Lastly I was supposed to get a 25$ VIP but I wasn’t reminded at check-in (guess my bad for not thinking about it at the time).

Leisure Family

6/10

Pleasant

19 Jan 2026

Mary M.

There was no free breakfast- fine
No coffee maker or supplies in rooms- fine but not great
But then there was on complimentary coffee in the lobby either.
They said there would be coffee available for purchase in AM but there was no one tending the bar. Also, the bar was supposed to be open until 10 pm but by 8:30 there was no service.
My room was on the 6th floor with a nice view but no place to sit and enjoy the view. The staff room and door to the stairs were on either side of my room and both were noisy- very loud inside my room

Friends_and_family Family

4/10

Poor

19 Jan 2026

DAN

The staff here are friendly, and the outdoor pool is nice. However, this hotel is not suitable if you want to have a good sleep. The walls are paper-thin, you can hear absolutely everything from neighboring rooms and hallway: footsteps, conversations, doors slamming, cabinets opening, even the elevator bell. Noise insulation is basically nonexistent. I would not stay here again.

10/10

Exceptional

19 Jan 2026

Ted

The staff was the best I did not receive any better benefits, or I was unaware of them

Leisure Self

6/10

Pleasant

18 Jan 2026

Colleen

The ad on Hotels.com was misleading. We got the impression that parking and breakfast were included in the room rate and were disappointed to find that we had to pay extra for each of those.
The TV was a \"smart\" TV, but had no smarts. No streaming movies. Should have brought our Roku stick! (But who knows if there was working WiFi with enough bandwidth to support that.)
My wife has Celiac disease. We were prepared for having no gluten free bread available, and I asked if they would toast the bread she had brought, but were told that would not be possible.
No coffee maker in the room, and no free coffee in the lobby.

For the price, it was a disappointment.

Partner

10/10

Exceptional

17 Jan 2026

Angelica

The person who checked us in was very nice and professional, which made for a great first impression. Our room was very clean, and the same goes for the facilities and all common areas throughout the hotel everything was impeccably maintained. The building décor is unique and a bit different, but very cute and charming. The gardens and pool area are beautifully maintained and provide a lovely space to relax; it’s a perfect spot to enjoy a cup of coffee in the morning or a glass of wine in the evening. The hotel’s location is ideal, centrally located near shopping and a wide variety of restaurants, which made getting around very convenient.

Leisure Partner

8/10

Excellent

17 Jan 2026

Blair

Nothing really stood out. Just a nice hotel, clean and friendly

Leisure Friends

10/10

Exceptional

15 Jan 2026

Dennis

N/A

Partner

10/10

Exceptional

14 Jan 2026

Ryan

Staff was wonderful and the hotel was in a perfect location

Partner

10/10

Exceptional

14 Jan 2026

David

The staff was very helpful. The hotel was in a nice area. The room wa

8/10

Excellent

08 Jan 2026

Livia

Exceptionally courteous staff, charming decor, clean rooms. A wonderful stay!

However I would like to note that the lobby smelled of grease/fast food, likely due to the breakfast burrito spot’s doors opening directly into the hotel.

Leisure Family

6/10

Pleasant

03 Jan 2026

Angela

It was okay condition, sink didn’t work and the shower faucet kept falling off. And elevators didn’t work

Leisure Partner

10/10

Exceptional

03 Jan 2026

Michael

Breakfast menu limited

Leisure

6/10

Pleasant

02 Jan 2026

Kristin

The staff were lovely. The lobby was great. The rooms were nice. However, there was no maid service. No fresh towels. No toilet paper. No staff during the very very very busy RoseBowl week. And the price paid per night was exorbitant compared to a regular night stay at another time. Price gouging!!!

Leisure Friends

10/10

Exceptional

02 Jan 2026

Charity

The staff was extremely helpful during our stay. They answered all the questions I had about the parking garage and the traffic of the Rose Parade.

The location is great and we enjoyed being able to walk to good eateries along the parade route. We will definitely be staying here again.

Leisure Family

10/10

Exceptional

31 Dec 2025

Alison

Maybe tea and coffee machine access in the room, would have been preferable.

Family

10/10

Exceptional

29 Dec 2025

Greg

Gracious service at the morning bar.

Partner

8/10

Excellent

29 Dec 2025

Madeleine

Clean. Convenient

Leisure Partner

8/10

Excellent

28 Dec 2025

Lily

Decent value relative to location. Staff is a mix btwn good + needs more training, but all friendly. Great breakfast

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Jerome

Chose the upgraded room with the tub which was worth it - great tub. The shower had a broken leaky runny faucet which was a letdown.

Partner

8/10

Excellent

27 Dec 2025

Yao

courteous staff, clean room, but the size of room is on the small side for a little bit

6/10

Pleasant

22 Dec 2025

Chen

room too small and there's no coffee machine

10/10

Exceptional

20 Dec 2025

Marco

Staff was amazing, very good atmosphere at the Comet Club for breakfast (Adriana you're the best). Great location, absolutely loved it. Definitely worth the money, will stay again next time when I'm in town.

Business_and_leisure Self

10/10

Exceptional

17 Dec 2025

Mary

Great staff at check in. Great room. Great service at bar & food areas.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Kimberly

Located conveniently in downtown Pasadena, super clean hotel, friendly environment, game set up downstairs for the entire family!

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Yin Ju

The hotel is quite old. I booked a premier room but when we checked in the room smelled like bleach. Hotel said they didn’t have other big rooms for us to switch to, so we got downgraded to the standard room which was quite small. And because we booked via Expedia, we couldn’t receive refund for the price difference. The water in this hotel felt weird. I think they added some chemicals in the water. I wouldn’t stay here again.

Leisure Friends

10/10

Exceptional

14 Dec 2025

Joseph

Excellent

Business_and_leisure Self

6/10

Pleasant

11 Dec 2025

Rocio

The hotel was nice i just felt that charging $39 per day you are visiting is a bit much. Especially if im staying multiple days. We did ask for our room to be serviced and the maid did not arrive. There was a odd smell and the rooms were a bit tiny you could also hear everything going on with neighbors. Other than that the front staff is great and the rooms were well kept

Leisure Partner