Extended Stay America - Los Angeles

4/10

Poor

21 Mar 2026

Joel

This hotel was promoted with breakfast. The breakfast is packaged muffins, oatmeal and granola bars.

Friends_and_family Family

4/10

Poor

20 Mar 2026

Ramsey

Not the best.

6/10

Pleasant

13 Mar 2026

Ivan M

Interior appliances were too old, microwave would not heat up properly. Had no hangers and hair/blow dryer in room. Had to ask

Family_with_children

10/10

Exceptional

08 Mar 2026

Ashley

The staff is friendly and welcoming.

Partner

10/10

Exceptional

15 Feb 2026

Ashley

The property is well maintained and the staff is welcoming and friendly.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Reggie

The pull out sofa didn’t work

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Ashley

Front desk is amazing! Specifically Cassandra, she is friendly and makes you feel welcome.

Leisure Partner

2/10

Poor

02 Feb 2026

Vicki

Rooms are outdated not on the best area .Although it came with a kitchen nothing was stocked . There were no pots , pans , silverware basic things that have been in all the extended stays I’ve been to. We went down for a grab and go breakfast at 8:30 there was a cereal bar and nothing else . This was definitely not like the other extended stays.

10/10

Exceptional

12 Jan 2026

Gerald

Staff, location and room were all fantastic!

Business

8/10

Excellent

28 Dec 2025

Zhanar

I really liked staff work, free parking and available area.

8/10

Excellent

23 Dec 2025

Vishal

Hood

6/10

Pleasant

30 Nov 2025

Pradeep Kumar

Stay was ok

Leisure Family_with_children

2/10

Poor

30 Nov 2025

Oscar

From a rude receptionist, to filthy rooms, mold on walls and cockroaches nothing about this hotel was good. All three rooms we reserved were unsatisfactory, absolutely disgusting. We checked out the next morning and went to another hotel.

Leisure Family

8/10

Excellent

25 Nov 2025

david

Great simple place to sleep or rest with a kitchen while visiting the nearby attractions, which is a life safer for those who have kids. Clean room and nice staff members.

Leisure Family_with_children

2/10

Poor

10 Nov 2025

TERRI

Not very clean and felt unsafe on property.

10/10

Exceptional

06 Nov 2025

Lino

Easy access to everywhere by public transportation walking distance easy access to freeway 5 and 2. Above and beyond

Business_and_leisure Self

4/10

Poor

02 Nov 2025

Dana R

It was not the staff’s fault, this facility has been let go/ignored for far too long.
Kitchen not usable due to no running water in sink, no pots/pans or plates/utensils and cabinets & counters in disrepair. Lights at bed, desk and kitchen seat with burnt out bulbs. Bed and bath linens threadbare and well past expiration date! Do not get me started on the bugs/insects I saw! Would have changed hotels but was prepaid through Hotels.com! Highly recommend avoiding this location.

Friends_and_family Friends

4/10

Poor

25 Oct 2025

Ian

The drawers for putting clothes in were disgustingly dirty. I spoke to reception and they said I would have to pay extra to get them cleaned, They said the rooms onluy get cleaned every 2 weeks, although these were obviously not cleaned in months. The bath had someone elses hair in it, so obviously wasn't cleaned. When I arrived, there were no pots/pans/dishes nor cutlery in the room. I was not told this when I arrived. They did however provide these on request. The carpets had lots of burn holes from the days of smoking. I won't stay there again.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Windie

Great trip!!!

6/10

Pleasant

10 Oct 2025

Maria

I did not like the fact that for our breakfast no creamer for my breakfast when it say free breakfast include expected a little more just muffins and coffee abd cereal bars us a snack was disappointed since I have stayed at other hotels with free breakfast included had bagels and cereal.

6/10

Pleasant

07 Oct 2025

vinay

This property has a very good service and only the area is not that great for families

Business_and_leisure Family

2/10

Poor

06 Oct 2025

olivia

My husband and I were shocked to enter this establishment. It was late check in and has no choice but to accept. Expedia charged us too much to this property. Breakfast is no seat in, kitchen has no coffee maker and utensils. You have to pick up dishes for kitchen from the receptionist. So inconvenient and entrance glass door not clean. Garbage at the parking area. So disappointed and we paid $700 plus for this place which is supposed to be only $95.00 direct booking than using Expedia.

Leisure

4/10

Poor

03 Oct 2025

jesus

not trash can in the room even in the bathroom and kitchen and i found s dirty blue color towel in the kitchen floor

6/10

Pleasant

30 Sep 2025

Karina

The rooms were a little dirty and the sofa bed in the room was broken. Couldn’t be used at all.

Friends_and_family Family

4/10

Poor

28 Sep 2025

Harvey

Dirty

2/10

Poor

21 Sep 2025

Joseph

We were going to stay four days but we were not going to step in the shower. Mold and dirt everywhere. I have pictures. We stayed one night and found a Hilton that had clean walkways, hangers in the closet, clean rooms and no dirt or mold in the shower. We will need our money back for the 3 nights we didn’t stay. It was uninhabitable. Glendale extended stay was not for us. Sorry but that place needs an upgrade.

Leisure Partner

2/10

Poor

21 Sep 2025

Gloria P

Disappointed

I drive , over 400 miles from Las Vegas, NV to attend my daughter’s baby shower because all of my family members live in California
I was so excited to be able to prepare some food for the baby shower.

Upon arriving, the first thing we saw a person smoking marijuana by the front door, which was a very excessive smell

Entered to lobby, it looked dirty, walking through the hallway it got worse. When we entered the room it smell so unpleasant, all of the appliances were filthy and disgusting, bathroom was worse, we had to go and get supplies to clean and candles to cover the smell. I had to buy sheets for the bed, cause they were so filthy and slippers to wear in the shower

Unfortunately we couldn’t go anywhere else due to, we had no money to stay elsewhere

I spoke to the manager Casandra and I also did a complaint to corporate on this situation.

The manager did reach out to me on September 11,2025 to inform me that they are going to reimburse me for 1 night, and that it would be refunded back to Expedia
I believe it’s through your company.
I requested it in writing, but I have not received anything as today

Friends_and_family Family

2/10

Poor

18 Sep 2025

Sanie

The property was so dirty and stinky. Reception and hallway are dirty and smell so bad.

Leisure Family

2/10

Poor

16 Sep 2025

ricardo

Terrible experience so surprised Expedia my travel partner of 20+ years would have this property to offer customers

Business Self

6/10

Pleasant

08 Sep 2025

Alicia

okay

Leisure Friends

2/10

Poor

07 Sep 2025

Jordan

So nasty

The hotel looked clean and nice from the outside but the inside was far from it! The room smelled musty and old and was filthy and run down. The bathroom was disgusting and didnt look like it had been cleaned at all. We had to get cleaning supplies and airfresheners to even make it bareable. For the price being $200 per night, definitely not worth it.

Friends_and_family Friends

4/10

Poor

31 Jul 2025

Ellen

The floors in the room were filthy; especially the bathroom. There were bugs in the bathroom and on the counter in the kitchen. (cockroaches and ants) The tub needs to be refinished or replaced.

Leisure Partner

4/10

Poor

29 Jul 2025

veronica

We stayed for one night at this hotel. We were able to check in an hour early. Once we got to the room we realized there is no working light in the bathroom. We noticed front desk at night when we noticed it and told us there’s nothing they can do about it and said to just wait until the morning. We then told them again the following day at check out and they said they weren’t aware of it. I hope it gets fixed.

Business_and_leisure Partner

8/10

Excellent

29 Jul 2025

Brigitte

I feel very safe and relaxed in the room. It is very comfortable and the staff is nice. I had a pretty major
plumbing problem, and had to wait a full day til the next to get it fixed, it was a little inconvenient, but the staff allowed me to use the bathroom and the gentlman who fixed the problem was SO very nice! I would feel very comfortable recommending this location to friends. It is a little odd to me, that the weekdays are more expensive than the weekends, though. I extended till Thursday of this week. Have a great day!

Self

10/10

Exceptional

20 Jul 2025

Zaavin

Closer to everything

10/10

Exceptional

20 Jul 2025

Rachel

Light switch didn't work at the bed desk, but a great deal in a secluded corner of town. Food trucks park on street nearby for meal options.

Business_and_leisure Pet

10/10

Exceptional

27 Jun 2025

Robert

Excellent

Leisure Family

2/10

Poor

15 Jun 2025

Adrian

In terms of cleanliness and perhaps my own accident, the room was definitely a miss and not worth the quick stay. We felt so grossed out by the overall maintenance of it.

2/10

Poor

12 Jun 2025

Andrew

The staff are great, the facility, amenities, terrible vibe are not worthy of the price point. I stay in better motels in Burbank for less.
This facility has lost touch with the main mission which should be all about hospitality.

Business Partner

10/10

Exceptional

28 May 2025

Monica

Great

Friends_and_family Friends

10/10

Exceptional

25 May 2025

John

Will never stay there again

Business Family

2/10

Poor

11 May 2025

Patricia

My reservation was for May 8th, the person at the front desk told me that I didn’t have a reservation (which I reserved months in advance) l showed her my confirmation from Expedia, then she told me wait,she
Went in the back and then told me (oh, Expedia) over booked you and they tried calling you. Which was a lie.
I showed her my phone. She also said they had no room,
For me and if I want she could check another hotel. She
Kept asking me several times (Do you have money?) I
Felt offended. I asked her why do you keep asking me if I have money, she replied and said you have to pay for your hotel again, I told her I already paid for my hotel. Why would I have to pay again. With a attitude she said I don’t
Want to argue with you, I told her l’m not arguing with you.
I repaid for a hotel and you want me to pay again? I got ahold of Expedia, the person told me (Expedia) didn’t
Over booked or cancelled your reservation but I would be happy to get you another hotel and you don’t have to pay again. My family and I, have stayed in this hotel for many years a few times a year. Never again! I saw homeless people in the back. And a lot of men hanging around. I was just there in October and now I didn’t feel safe.

Leisure Family

6/10

Pleasant

27 Apr 2025

Geraldo

I asked for silverware, a toaster, and plates when i asked there are 2 postings that say they will bring it up to us. I had to go down to the front desk and pick it up. Clearly that should be removed.

Leisure Partner

2/10

Poor

22 Apr 2025

Hari Sankar

I found this property as unclean. The trash was not cleaned, perhaps it was still left after the previous guest checked out. The cooktop was not working, i had to struggle with food. Breakfast was only few muffins and few protein bars and coffee.

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

Phillip

Very good sta

2/10

Poor

09 Apr 2025

Verified traveler

avoid this place

very poor condition of the property. paint peeled off. no room service for towel or kitchen utensils. need to go to lobby get anything. beds not comfortable and stains.

Friends_and_family Family

8/10

Excellent

10 Mar 2025

Maria

My overall honest review

The room had a kitchen but I had to wait a day to get all the kitchen accessories, the room was clean, but the cabinets of the kitchen and bathroom were in poor shape, the beds were so hard, not even a little soft, I woke up with backache every day.

Friends_and_family Family

10/10

Exceptional

23 Feb 2025

Catherine

This property is perfectly adequate. However, the rooms lack really basic amenities. No hair dryer, no coffee maker, and not one single hanger in the closet. These places need to do better. Front desk, Addison, was great.

Business_and_leisure Self

2/10

Poor

23 Feb 2025

Pamela

We arrived at the property and they wouldn't let us in
Said no one was there to check us in. So we were stuck. I better receive a full refund for this trip or I will be filling a formal complaint

Business_and_leisure Partner

10/10

Exceptional

22 Feb 2025

Timothy

Our work crews stayed here and I visited them for a night. I found the property very nice and one of the nicest Extended Stay Americas I'd been at in terms of the room space, amenities, and kitchen.

Business Self

4/10

Poor

11 Jan 2025

Malyssa-Lin

Room was dirty and it was not ready when it was time for our check in. We had to wait 2 and a half hours for our room to be ready only for it to be really dirty in there

Leisure Family_with_children

2/10

Poor

30 Dec 2024

Hugo

Run away to other place for your own good.

Horrible. Everything is old and could see damage on cabinets, fridge, furniture, etc.
AC/Heater does NOT work. Mattress are super firm, woke up with body aches every day that we couldn’t wait to leave. And wait, let me tell you, they clean the rooms ONCE A WEEK, yes, if you stay 4-5 days, same 4-5 days that you are on your own. If you need clean towels you must bring them down to the so called “lobby” and place them into the basket, make sure to count them in front of the person in charge, then they will hand you clean towels. Same goes for the toilet paper. Obviously there’s not shampoo unless you go and ask for it. Website states there’s hair drier, there isn’t, my guess is that you also need to go down and ask for it. Not a single chair or anything in the lobby, we had to wait on the “lobby” because our room wasn’t ready and just stood up there. Breakfast is a muffin and coffee, that’s all, not other choice. Employees are nice and friendly but helpless. Oh, also, there isn’t restrooms to use while waiting, is either you hold and wait until you get your room key or go elsewhere. So far is the worst place we’ve ever been, in all the possible ways.

Friends_and_family Family

10/10

Exceptional

30 Dec 2024

Brenda

Lamont went above and beyond on his customer service he made our stay very welcoming.

Leisure Family

8/10

Excellent

28 Dec 2024

Karen MC

Bare bones amenities, no housekeeping after five night stay. Unprofessional staff, housekeeper did check in with manager over the phone due to an emergency

Leisure Partner

10/10

Exceptional

12 Dec 2024

Piuline

It’s ok

6/10

Pleasant

11 Nov 2024

Verified traveler

Just ok. Good enough for one night.

Poor desk agent was the only one on staff that night, and he was running around helping a lot of folks. Room was missing sheets and pillows for the pull out, pots and pans not in room either. Our Non-smoking room had a terrible cigarette smell, and the heater stunk so bad we opted to just be cold all night instead of turning it on. The walls were so thin I could hear specific conversations from the party room next door, and the property as a whole looked run down. The neighborhood was decent, I felt safe enough there. Parking was free (best part of our stay!) the breakfast was a nutrigrain bar and a muffin, with coffee or tea. Not much of anything, but better than nothing and enough to hold us until we got a real breakfast elsewhere. Would I go back? Maybe, but with so many other options in the area, I’d probably choose to try something else.

Friends_and_family Family

2/10

Poor

31 Oct 2024

Agnes

Very unhappy had yo leave because there was several bugs in my bed than on counter also outside refrigerator. Lamp , tub n phone didn't work. Reported it several times

Self

8/10

Excellent

28 Oct 2024

Erna

We stayed for 2 nights. It was pleasant, safe, great location. Alot of places in walking distance to eat like restaurants/cafe's. Stores to buy something to drink, snacks and necessities. My downpoints were just walls and floors were thin and we heard and felt like kid(s) running back and forth. Suggest maybe a small 4-8oz coffee maker in rooms. Overall, Stay was nice. We would stay at Extended Stay again in the future. Thanks!

Leisure Family

4/10

Poor

26 Oct 2024

Verified traveler

Sad to see a once nice hotel fall into shambles

We’ve stayed out here a couple of years ago and it was a nice experience.
This past trip we had issue from the moment we walked into our room.
1. It smelled almost like a barn when we walked into the room. Wasn’t too worried since we had our small dog. But the room just doesn’t seem like it was cleaned, the floor was dirty
2. Opened some of the cabinets in the kitchenette & bathroom, looked like there was power all in the back area (like AJAX)
3. Our toilette backed up on first use and had to have a plunger for the rest of the trip
4. The Air Conditioner sounded like a lawnmower when the compressor kicked on.
5. The bathroom really needed help, the tub looked rough & there was mold on the ceiling.
6. Got another room and the keys would turn the light green but not disengage the lock, after several tries we just settled on the other room

Really sad because last time we had no issue at all. At least there’s a really good Greek Food Truck nearby.

Friends_and_family Family

6/10

Pleasant

20 Oct 2024

Patricia

Need to hire friendly staff

Leisure Self

8/10

Excellent

20 Oct 2024

Patricia

Room 205, smell like curry. The reception on
Monday morning not friendly at all.
Also no shampoo, conditioner or hair dryer
In room

Leisure Family

6/10

Pleasant

07 Oct 2024

Jason

The staff was really nice, it seemed like one guy was new and was being trained, and the only problem is the floors were filthy!!! My white socks were black by the time I checked out!!

Business_and_leisure Self

4/10

Poor

01 Oct 2024

Lina

The facility is dog friendly, staff was ok, the room needs some care, the floors were very dirty, cleaningless definitely needs imrprovement, the breakfast do not count with it, it is terrible.

10/10

Exceptional

30 Sep 2024

Tammy

Like a studio apartment

Friendly accommodating staff. The Continental breakfast isn’t that great but it is some coffee chocolate or tea, oatmeal, breakfast bar or muffin. The room nice because you have a big kitchen so that you can cook and then you have a full-size refrigerator to store your food so if you are looking for a place to stay like home, this is it. Plenty of places to eat and coffee in the area.

Business

6/10

Pleasant

25 Sep 2024

Gan

I couldn’t take shower because my shower room faucet came off.
They said they might not fix it.
But they didn’t clean both room.
One of my chest of drawers was broken.

2/10

Poor

21 Sep 2024

Kenneth

Full of marihuana smell

la propiedad se ve bien por fuera pero le falta mantenimiento por dentro, es viejo, y esta lleno de inquilinos que fuman drogas, bien por la ciudad que esta ayudando a la gente sin hogar pero malo que estas oersonas no dejan los vicios y uno al hospedarse sufre las consecuencias.

Friends_and_family Family

2/10

Poor

14 Sep 2024

marc

But I had to leave them in the fridge as I had a serious slip and fall. I told the girl at the desk
And she was sweet saying we will change to a better room. The room I had was disgusting with stains on theme carpet everywhere my dog never does that. So by the time I got back from
Breakfast the manager was pissdd I was even there I am disabled and needed to lie down. He told me me it would be a higher rate when I was told by a nice African American that it would be The same 129 sach day I stayed. The manager said no way200 I said to him
You are sick. He called the cops to throw me out. They showed up and they thioughtbthe mgr was nuts take your time I see I r hurting.
The cops said can young
Leave in a half an hour I said ui was waiting on a friend as I could not doo it alone They were so nice take yourtime asclingvasxyour friend is getting here in 10 minutes. By the time I left the cops were gone and didn’t care about the manager lying I emwascharrashing other guresrs. I never met ione

8/10

Excellent

10 Sep 2024

Tammy

Overall good experience

Overall good experience. Kitchen pots and pans were unusable tho; old cut up toxic.
The bed also had metal sticking out the end of it for a footboard but stuck out enough that I ran into it a few different times and it cutting my leg. They we are repaving the parking lot while I was here and so for a day or two parking was an inconvenience. Things were worn but overall taken care of. Because it’s an extended stay hotel there isn’t a whole lot of customer service so if you’re looking for that this isn’t the place to come to. It’s more like an apartment and you kind of do it on your own. Breakfast with a little crappy the coffee was water down and it’s basically breakfast bars and muffins. No proteins no milk no yogurt no fruit.

Business Family

6/10

Pleasant

09 Sep 2024

ariel

Location etc

Business_and_leisure Family

2/10

Poor

09 Sep 2024

Marco

Really disappointed

Business Family

4/10

Poor

04 Sep 2024

Tamika

Not the best nor the worst

We were asleep and the fire alarm went off and we were told to evac...it was a false alarm however we didn't sleep much better after that.

Friends_and_family Family

2/10

Poor

30 Aug 2024

sea

Not clean at all could not spent the nite had to check out within 2 hours.

Business Self

10/10

Exceptional

24 Aug 2024

Russell

Good for the Price

We have stayed here before. It is not a luxury experience but clean, worth the price and nice neighborhood. A little bit of a smell in the hallways but the room was fine.

Friends_and_family Family

2/10

Poor

20 Aug 2024

Christine

Our whole family stayed at this hotel and booked several rooms. Rooms are not that clean, sticky floors and bathrooms as well. Rooms are not well lit and hallway was dark. My nephew ordered door dash and was stolen.

Friends_and_family Family

2/10

Poor

15 Aug 2024

Kathleen

Not happy

Leisure Family_with_children

2/10

Poor

11 Aug 2024

susanne

The burners in the room did not work, dishes, utensils, pots, and pans were not provided; the room did not have a dishwasher in it, and the noise from the occupants in the adjoining rooms were too loud. A full kitchen with things to cook with and eat on were supposed to have been provided, but were not. Also, the room did not appear to have been cleaned prior to our arrival. We bought Lysol wipes and spray and cleaned it ourselves.

Leisure Partner

6/10

Pleasant

07 Aug 2024

randy

Spacious room that are outdated. And need some upgrades badly. Staff was great.

Friends_and_family Family

6/10

Pleasant

30 Jul 2024

JU MI

different from pictures, no feeling safe, too old

Business

8/10

Excellent

21 Jul 2024

Russell

Good for the Price and Great Service

I stayed here for a couple of weeks on a family emergency and everything went well during my stay. I enjoyed the location. I did on occasion have some room issues with lights but the staff worked to fix the solution as soon as they could.

Friends_and_family Family

6/10

Pleasant

13 Jul 2024

Robert

There was alot of noise from the street. The kitchen area is really outdated.The refrigerator was really dirty on the outside and had dents all over it. I asked the dront desk if they had an ice machine, the maintenance person who just happen to be in the lobby interupted my conversation with the desk and said you dont need ice you have a refrigerator.

Business Self

2/10

Poor

01 Jul 2024

SENTHILKUMAR

This place is totaly terrible and I came here along with family, my son didn't want to keep his leg in the room floor. Dog hair everywhere in the room they didn't clean the room. Dog pooped and that wasn't clean. I didn't understand how the team members handing over to the other person. In my life i never ever see this type of hotel room. Generally i never write the review in my life. This first time i am writing the reviews. Please don't choose this place.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2024

Elsa

Great service

4/10

Poor

24 Jun 2024

Brandon

Property is run down and needs some much needed TLC. There are other options in the area for a similar price.

Leisure Family

2/10

Poor

17 Jun 2024

Judy

Not recommended

Terrible. Room was not clean: bobby pins in the rug, extremely soiled bed skirts, hair in the tub, hair on toilet seat, brown substance splattered on bathroom wall.

Friends_and_family Family

4/10

Poor

14 Jun 2024

Ana

The room that we were given had roaches. Roaches were in the kitchen area and living room area. My family and I couldn’t sit on the couch as roaches were on that couch. I noticed the outside of the fridge dirty so I grabbed a rag and had to clean it myself. The burners on the stove were dirty as well. I had to wipe them down before using.Kitchen cabinets were falling apart.

Leisure Family_with_children

10/10

Exceptional

28 May 2024

Taebong

Good

10/10

Exceptional

28 May 2024

Taebong

Good

10/10

Exceptional

28 May 2024

Taebong

Good

2/10

Poor

21 May 2024

Gerald Chigwembele

We were on our way from the airport to the hotel and the front desk called us 10 min before check in to tell us there was no room available for us. We had already paid for the room. They offered a refund but we said no they needed to give us a room. There was no way we could find another room somewhere on such short notice when we needed to clean up and be somewhere within an hour. They offered two rooms instead of the one with two beds we had originally reserved. Fine. We get there and magically they came up with one room with two beds as originally reserved. Great. The room was not clean. The floors especially dusty and dirty. And anytime we asked the front desk for anything, like towels, hangers, dishes, etc, they didn't have any and we would have to wait till later after they were washed/returned/whatever. We would check again later, still nothing available. The front desk staff seemed annoyed anytime we spoke to them no matter how polite we tried to be. Just overall, not an experience I would like to repeat.

Family

6/10

Pleasant

12 May 2024

Sheryl

The property is old and really needs to be updated. The beds are uncomfortable and the lobby doesn't even have chairs to sit in. I will say there was one particular employee working when we checked in and she was very friendly and helpful.

Leisure Family

10/10

Exceptional

01 May 2024

Cookie

Awesome

Exceptional staff I am going to take each of them flowers. Best extended stay I’ve stayed in thus far.

Self

2/10

Poor

29 Apr 2024

Jocelyne

By far the dirtiest hotel I’ve have ever seen. To start off there was a lot of hair on the floor, bedsheets were not clean with hair on the bed and white stains on the bed skirt. The floor was not mopped because it had old stains of coffee and dirt. When I called to come get the room cleaned and complained about the bed not being clean. They offer a discount which is not okay. Then they said we can give you a a different room and then I was told nothing was available. Cleaning lady came in and asked what was going on and she hen i told her the room was beyond dirty she made a face. I had to end up going downstairs to cancel my stay. The level of dirtiness is just not okay and they need to have a talk with their cleaning employees about actually cleaning the rooms and checking the bedsheets. Never booking with this hotel again

Leisure Family_with_children

8/10

Excellent

29 Apr 2024

Linda

See above

Leisure Family

4/10

Poor

29 Apr 2024

Rafael

MY ROOM FLOOR WAS STICKY AND MY BATHROOM DOOR DID NOT HAVE A KNOB SO I WAS NOT ABLE TO CLOSE THE DOOR.

Business Family

2/10

Poor

29 Apr 2024

Prennie T.

Disappointing stay

I was disappointed with the quality of the hotel. Considering that the name of the hotel is Extended Stay América Suites, the room does not look like a suite. There is no shampoo, conditioner, or lotion in the bathroom. You have to ask for shampoo to get one. No coffee in the room either. When I walked into the lobby, t smelled like someone just smoked pot and when I got out of the elevator, you can tell that it is in bad need of maintenance work. From the hallway, you can see that the paint on the door frames are starting to chip, the bath tub has rust stains. Also, the bed sheets and the towels are not as white as it should be. It feels like it needs to be washed again. I stayed at other Extended Stay América a few times in the past, and this recent stay is so disappointing since the quality of the hotel is very poor. I almost withdrew my reservation when I checked in.

Self

6/10

Pleasant

22 Apr 2024

Valerie

The room was very nice, The reception unmanned until a very nice young woman came out and took care of me. The only worrying thing me were the men hanging around in back, but they turned out to be harmless.
All and all, a good value.

Leisure

6/10

Pleasant

21 Apr 2024

Anthony

The first impression was the overwhelming odor of marijuana. It was not pleasant at all. Was only staying for one night. No blankets available for the pullout sofa beds and one of the rooms offered difficulty getting the door open. I had to go back to reception where I was told I needed to pull up on the door handle. The other room I reserved opened normally. The lady who checked us in was very nice, friendly and pleasant. Other issues, not the hotel’s fault were many vehicles with modified exhausts speeding up and down the front street outside and I’m assuming close to a fire department due to the numbers of sirens heard.

2/10

Poor

28 Mar 2024

Verified traveler

breakfast was useless. No milk. Just muffins. No eggs even

10/10

Exceptional

21 Mar 2024

Janette

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Leisure Family

4/10