Ascend Collection Hotel Tilt Hotel

United States , Los Angeles - CA
LOS ANGELES, 3241 Cahuenga Blvd W
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50 reviews shown

4/10

Poor

15 Mar 2026

Kaili

Cleanliness - when I got to my room, the toilet wasn't flushed from whoever was there before me. The toilet continued being an issue and I had to fill the tank twice by filling water bottles and pouring them into the tank since it wouldn't flush properly (explains the previous people but doesn't explain the hotel not fixing this). A weird sewage smell would periodically fill the bathroom. Big dirty hand smears on black cabinets. Socks found in random spots from previous people who stayed there. Frist day I hung \"Do Not Disturb\" but cleaning service went in anyways. All 3 kids didn't want to step foot into the pool - said it was dirty (I didn't check myself but they live in the water and wouldn't go near it).
Amenities - we had hot water one day, the rest of the days we were showering in cold water. I tried to call down but the phone didn't work in the room. When I checked out, front desk staff mentioned the lack of hot water - not sure why this wasn't said before or why we weren't offered a new room or anything? The business center (a computer in the front lobby) didn't work - I needed one (which was a factor when choosing this hotel) and it didn't work. The front desk staff was very bizarre in letting me know this too. No hair dryer in the room - had to ask for one. Most outlets didn't work in either room.

2/10

Poor

14 Mar 2026

andrew

- Parking is terrible with only about 20 spaces available.
- The overall condition of the property is horrible starting with the smell. The elevator has missing wood trim with dead bugs inside the light fixtures. The carpet in the hallways is wrinkled enough that can cause you to trip on. The door to the room appeared to have some parts missing from the handle. The floor seemed to have a significant \"Tilt\" with a leak coming through flooring. Some of the lights in the room didn't work along with 50% of the outlets also not working. The windows were stuck open with with mechanism to close them being broken. This allowed us you hear all of the sounds of downtown Hollywood and the freeway. There was a microwave as well that I never used, but the light on the inside stayed on for the 2 days we visited. Last but not least, there was no hot water.

Overall this was the worst Hotel stay I've ever had.
Most military bases have more adequate housing than the \"Tilt Hotel\".
We stayed in room #201
Hopefully this helps others!

Friends_and_family Family

2/10

Poor

13 Mar 2026

Ashlee

I did not like it at all. We had no hot water to take showers or a bath. I let the front desk know. They said there was no maintenance available until the next day when I was checking out. Also, the owner walked into our hotel room, not even 20 minutes after we just checked in. The towels weren’t even full body size and the beds were too big for the boxspring. Definitely not going back again.

6/10

Pleasant

13 Mar 2026

Inez

The Tilt was just ok. Staff was kind and helpful. Room was clean. Part of the ceiling was missing, the toilet flusher was broken, showers were cold to luke warm. The outlets, only half of them

2/10

Poor

11 Mar 2026

David

Tiny no parking but charges for parking. It smells so bad, such strong chemical smells, room was full of mold and hair and black spots in bed when we told the front desk they switched us to a room that was just as bad. Was told management would call us and haven't heard from anyone.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Andy

The location is very convenient if you are going to Universal (we walked there). The staff was very friendly. The room was clean and decent. However, the bed was lumpy and the pillows are awful...super small and uncomfortable. The toilet is also very low (you almost feel like you're sitting on the floor) and trying to reach the toilet paper is pretty comical. The exterior is a little run down. The wood is warping and coming apart. Could use some updating there (and adding in some USB plugs in the rooms would be nice). There is no continental breakfast, but there is a Starbucks right across the street. Overall, it was okay. If we were to go to Universal again, I wouldn't mind returning to Tilt (but would bring my own pillow)!

Friends_and_family Family

8/10

Excellent

11 Mar 2026

vianey

Yes parking was easy and secure. They do charge extra for parking. Hotel was really close to Universal studios. Area was clean and safe.

Family_with_children

4/10

Poor

10 Mar 2026

Roselyn

Hard to check in just because I didn’t have my physical ID even if I have my DMV app online that has my ID info. No towels due to hotel wasn’t able to do laundry service.

Family_with_children

10/10

Exceptional

09 Mar 2026

Nancy

Big room and clean only you do need to paid for parking $27 for day

8/10

Excellent

08 Mar 2026

Marcella

Great stay for the family

Family_with_children

10/10

Exceptional

07 Mar 2026

Mary

Wonderful staff!

Family_with_children

8/10

Excellent

07 Mar 2026

Ernesto

The hotel in general was pretty good and the staff 👌 excellent service very friendly, we love there a close parking, nice amenities and affordable costs

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Andrew

Close to UNIVERSAL STUDIOS, staff ok, friendly no real dramas stayed 4 nights

Family

8/10

Excellent

02 Mar 2026

Noe

Clean room, but noise environment due to the thin windows makes the street noise coming through.

Family_with_children

8/10

Excellent

02 Mar 2026

Juanita

There were not many outlets to plug in chargers. The outlets on the lights by the bed were all too big, chargers would fall out. I had to use the alarm clock and the bathroom outlet. Maybe invest in usb ports.
Also, staff was not watching where guests were parking. There were cars in the red zone. We had a very hard time getting out.
Online should reflect that the pool is extremely small and extremely shallow. There were not any coffee pots in the room as stated online.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Jacob

Rooms was very clean bed are very comfortable had a great sleep love this place been here two times and it won't be are last

Family_with_children

10/10

Exceptional

02 Mar 2026

Devon

The staff was excellent

Partner

10/10

Exceptional

02 Mar 2026

Fernando

After reading some of the negative reviews online, we took a chance by making reservations and coming to this hotel. Our stay was great and the hotel staff were polite. Our room had zero issues and everything was clean. The housekeepers were also suoer hard working and very nice. They always greeted and they always have a smile on their face. The hotel does have juice, tea and coffee available 24/7, they don't do breakfast but there is a starbucks right across the street and pizza place i(f you're hungry later). There's also a pool and parking is around 27 a night but very worth it. Universal studios is literally 5 mins away by car and you can walk there too if you don't want to deal with parking. Will most definitely be staying here in the future.

Partner

10/10

Exceptional

02 Mar 2026

Krista

Everything was great

10/10

Exceptional

01 Mar 2026

Marina

Clean room. Very nice and polite staff!

Family_with_children

10/10

Exceptional

25 Feb 2026

Kathryn

Very nice hotel close to universal and shopping
I would definitely return

Family

8/10

Excellent

24 Feb 2026

Cristina

Room was clean, staff was nice and helpful.

Family

10/10

Exceptional

22 Feb 2026

Herman

Great room! Customer service above and beyond!

I highly recommend!

Business

10/10

Exceptional

22 Feb 2026

Craig

Great place close to universal studios

10/10

Exceptional

20 Feb 2026

Rhonda

Clean comfortable room and very friendly staff

Self

10/10

Exceptional

18 Feb 2026

Brian

Great staff, very clean, close to universal! Had a great time would come again!

Partner

10/10

Exceptional

17 Feb 2026

Ismael

The room was spotless. The only issue was day two we ran into an issue with hot water. I want recommend a room in the front close to the freeway because it is a little loud.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Jacquelyn

The room was clean,

10/10

Exceptional

16 Feb 2026

Gus And Donna

Yes

8/10

Excellent

15 Feb 2026

Lily

The rooms and common areas are very clean and smell great, and the beds are soft and comfortable. The hotel appears nicely renovated overall, though the pool and spa are dated. Staff were kind and helpful, and the location is excellent—within walking distance to Starbucks, several good restaurants, and Universal Studios.

That said, noise is a major issue. The walls are extremely thin, and you can hear everything—loud TVs, crying children, and even a couple in the room above us that kept our family awake for about an hour. We were told there were only two floors, but the hotel actually has three, and we were placed on the middle floor. Being on the top floor likely would have helped, so I strongly recommend requesting it.

Maintenance was another concern. The shower drain was slow and flooded the tub, and the sink made loud, intermittent noises that were disruptive enough that we had to keep the bathroom door closed. The air conditioner is also loud and blows very forcefully. The rooms are somewhat dark, the windows do not open, and one window was not properly sealed, causing a cold draft in our child’s room.

Additional notes: the in-room phones do not work, USB ports are only in the bathroom (bring a charging cube), there are plenty of outlets, a small fridge, microwave, drawers, and closets are spacious.

Overall, the cleanliness really saved this hotel. It’s a good value if you’re on a tight budget, and our second night was quie

Business Family

8/10

Excellent

15 Feb 2026

Karen

Staff was very kind and courteous. Room was clean but basic.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Alice

Clean room, staff was friendly

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Jose

We had an amazing stay here! Super close to Universal Studios amazing service from the moment we got there highly recommend!

10/10

Exceptional

03 Feb 2026

Gladys

buen hotel y muy cerca del parque para ir caminando.

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Rachel

Great walking distance to the park. We had an issue of the fridge in our room leaked all over the floor and was so wet inside it ruined all the food we brought for lunch. When we notified the front desk Jo real solution was provided it just kept being wet.

10/10

Exceptional

02 Feb 2026

Leslie

Everything was great. Really enjoyed our visit.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Alexis

Very clean, staff was so polite and courteous.

Friends_and_family Friends

6/10

Pleasant

01 Feb 2026

Cory John Clint

Smells funny.

Leisure Family

10/10

Exceptional

31 Jan 2026

John

Wonderful experience! Will stay here again!!!

Self

4/10

Poor

31 Jan 2026

Adrian

False advertise kine Co.olwrkeg different vs relajry

6/10

Pleasant

29 Jan 2026

Katie

Hotel was ok… clean. Employees were nice. Was definitely longer than a 13 min walk. If u r out of shape it’s a lot of up hill. Also early check in policy before 3 is ridiculous. Our company was hosting a holiday party that started at 3 so wanted to get settled before.. (but 25 bucks when we were there at 2:30) was harsh. It’s the rules but still some exceptions could be made.

Business Friends

2/10

Poor

28 Jan 2026

Brian

Outlets didnt work, fire alarm would go off to shower

Leisure Partner

10/10

Exceptional

27 Jan 2026

Emily

The staff was so kind and helpful. The room was comfortable and spacious. We had a great amount of hygiene amenities provided as well as extra towels when needed. The beds were very comfortable and the mini fridge was spacious with a small freezer in it. The kids loved the indoor pool, the only negative is that the pool is supposed to be heated, but it was not heated. All in all it was a great stay.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Christine

Great location for the price. Close to Universal Studios. Appreciate the indoor pool and complimentary juices and coffee.

Leisure Family_with_children

10/10

Exceptional

09 Mar 2026

ROSA

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Gabriela Leticia

Muy limpio, muy cerca de universal Studios
Pero debes pagar un cargo extra por estacionar tu carro, no lo
Incluye el precio que se paga por la habitación

Partner

10/10

Exceptional

13 Feb 2026

laura patricia

Amazing service, walking distance to universal, very comfy ! Highly recommended

Partner

6/10

Pleasant

09 Feb 2026

ARQUITECTO

El personal, fue amable, pero la habitacion tenia muy mal olor, cobraron el estacionamiento y un deposito de 250 dlls(que aun no rembolsan) y que no mencionaron durante la consulta de la reservacion.
el hotel esta bien ubicado, pero no me volveria a quedar ahi.

Leisure Family

10/10

Exceptional

07 Feb 2026

Margarita

Habitación

10/10

Exceptional

02 Feb 2026

Eduardo Ortega

El personal muy amable, la habitación está bien por el precio y las instalaciones muy lindas, recomendado

Leisure Family