Name: Quality Inn Burbank Airport
Address: 2255 N. Buena Vista St., Burbank, 91504, US

4/10

Poor

12 Jul 2026

Nicole

Non

Partner

6/10

Pleasant

11 Jul 2026

Kathy

The staff were super friendly, helpful and professional

Self

8/10

Excellent

10 Jul 2026

Kendra

Room was clean. Staff was friendly and responsive to needs like refilling breakfast foods. Staff let my son eat breakfast at 3am before left for airport. Hot tub water was good temperature but felt itchy, pool water a bit cool but I like it warm. One morning received a call if wanted maid service which woke us all up and felt was unnecessary. Parking was not great, difficult to get in and out of spots. Overall would stay there again for the value.

Family

8/10

Excellent

10 Jul 2026

Ricardo

There was too much noise, could not sleep. The walks were to thin, I could hear everything from the outside! This property needs an upgrade!!

Self

8/10

Excellent

09 Jul 2026

JULIO

Conveniently located. Just perfect for the budget and quick visit to Burbank

8/10

Excellent

08 Jul 2026

Bharath

Convenient location to airport. Good complimentary pickup and drop off facility.
Help desk was very nice and helpful.
Complimentary breakfast was reasonable.
Good choice for LA attractions being very near by.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Luisa

It was terrible nothing like the pictures super thin walls that u could hear the other people rooms conversation then sleep in the 2nd floor u could hear all the noise from the 3rd floor walking jumping couldn't sleep. Then forgot my wallet with my ID and bank card and money when checking out call right away when I found out they said they didn't found anything but then several minutes later they try to use it on the vending machine super rude clerk didn't help at all 100% not recommended

Friends

10/10

Exceptional

04 Jul 2026

Brenda

Hotel stay was great for a quick 1 day trip to LA for a Dodger game. The room, beds and bathroom were very clean. Staff was very friendly and informative. Thanks for great hospitality. Parking was a bit tight and only a few parking spots. Overall a great experience

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Clemente

The room was very clean, very organized.

8/10

Excellent

02 Jul 2026

Keena

The room was very nice. You could tell it had been upgraded. The breakfast was next to nothing and the area was so small that there wasn’t space for people to sit.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Ashley

Has a very comfortable stay! Clean room, breakfast was good. No issues

Friends

8/10

Excellent

30 Jun 2026

Francisca

The staff and the complimentary finger breakfast was great! I just wish there was a noise barrier between us and the freeway and the darn airplanes. Good for the price. Exactly what we needed for a quick couple nights at Universal .front desk was very helpful in the morning and at night.

Family_with_children

2/10

Poor

29 Jun 2026

Gopikrishnan

Worst cleaning and worst room

10/10

Exceptional

28 Jun 2026

naomi

The room was beautiful and cleaned to perfection, front desk was so sweet about extra towels, even greeting us everytime we walked in or out. I’ve stayed here twice and I’ll be coming back.

Partner

10/10

Exceptional

25 Jun 2026

Adriana

Service was great. Clean room.

Partner

6/10

Pleasant

23 Jun 2026

MIchelle

I want to start off by saying that all of the staff were super friendly and helpful. Even the maintenance staff was cordial and greeted us and other guests in passing. The front desk girls were always ready with a smile and helpful during the breakfast hours. The rooms were actually very nice inside. But I can’t say that about the outside. When we pulled up there were a few unhoused individuals lying down in the parking area. Let’s get to the pool and hot tub! Yikes! The water reeked of sulfur and chlorine. We got in thinking it was the outside air that smelled like sulfur but that wasn’t the case it was the pool. So we moved to the hot tub and that was even worse. The smell stayed on us after the shower which makes us believe it was the sewer system. I can’t give the lowest score because we did enjoy most of our stay and the staff was friendly and I wouldn’t want to mess that up for them. But buyer beware!

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Yendry

Ok

4/10

Poor

21 Jun 2026

Sai Krishna

The rooms were clean, and the staff were helpful and friendly. However, the breakfast was extremely disappointing. Serving low-quality, packaged fast-food items and calling it breakfast is not acceptable. Most of the food options looked very cheap and unappetizing.

If a proper breakfast cannot be provided, it would be better not to offer one at all rather than serving food that may negatively affect guests' health during their travels. The quality of the breakfast does not match the otherwise positive experience with the rooms and staff, and it needs significant improvement.

2/10

Poor

20 Jun 2026

Yonique

The room was nasty, floor was sticky and room has a horrible scent. I didn’t get a shuttle or a taxi from the airport. Breakfast is was a frozen breakfast sandwich, fake orange juice, granola barre, cereal and fruit. They have Folders coffee and hot water for tea. It is not worth the cost. I paid $366 for two nights

Family_with_children

8/10

Excellent

18 Jun 2026

Francisco

The room was a decent size, comfortable and clean. The TV took some getting used to but we weren't there for the TV exactly so no problem. The grab and go breakfast was decent and front desk staff was friendly. There is a small pool and spa too. Its in the top picks for our next stay.

Family_with_children

6/10

Pleasant

16 Jun 2026

Jeanne

Breakfast was coffee orange juice
Cereal food bars danish
No eggs or sausage or waffles

Good location

Self

8/10

Excellent

16 Jun 2026

Solomon

I love this place, for a number of reasons such as Safe, clean, convenient and the staff, specially the front desk.

Self

6/10

Pleasant

15 Jun 2026

Amanda

Was nice to take the kids to the pool and hot tub. Love the Jack in the box next door and a nice Mexican restraunt 2 blocks away. 15 min drive to universal.

Family_with_children

2/10

Poor

15 Jun 2026

LaShunda

Landed at 11:30pm got to hotel at 2am staff was rude and upon entering the room tub was completely dirty. Told staff she said they were sold out didn’t offer refund upon asking at all. It’s really sad choice of a hotel. Do not book!

6/10

Pleasant

15 Jun 2026

JoAnna

*

Self

8/10

Excellent

11 Jun 2026

Sami

Need to improve and upgrade the breakfast for a hotel this good.

Family

4/10

Poor

08 Jun 2026

Fernanda

It was not the best, we just used it to sleep and shower only since we were at universal studios all weekend. The towels were not fully clean and there was no toilet paper. Had to ask a couple of times for it. The keys didn’t work and all 3 nights I had to go ask for new ones. Wouldn’t return. Plus side is that the location is close to a big shopping center and the free parking was great. The staff cleaning was nice as well but the hotel owners need to do better and do some major upgrades.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Satish

Rooms are updated and very clean. The only issue is that it closed to 5 freeway which creates some noise and may disturb your sleep. Staff is extremely helpful.

Friends_and_family Family

10/10

Exceptional

31 May 2026

pat

The check-in was very easy. The two ladies at the front desk were very helpful and explained everything, the continental breakfast in the morning was more than I expected. Ron was clean, even though it is right next to the freeway there is no freeway noise. Very comfortable beds room was spotless, clean check out in the morning was easy. Will be staying here again around the Fourth of July.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Philipp

Very nice and clean place,

Partner

8/10

Excellent

30 May 2026

Deogracias

Thanks for the airport shuttle.

Partner

6/10

Pleasant

26 May 2026

Paula

Bfast was plain. Nothing warm

Self

10/10

Exceptional

26 May 2026

Chris

We love staying at Quality Inn Burbank. And the staff was great!

Friends_and_family Family

8/10

Excellent

25 May 2026

Garret

Not a bad spot at all

Family_with_children

8/10

Excellent

23 May 2026

Christy

Clean rooms and helpful, friendly staff. The hotel is very conveniently located near Burbank Airport.

Family

6/10

Pleasant

23 May 2026

Amy B

Biggest complaint is the floors in the room being dirty. Feet are black after a shower.
I will still stay here.
They are under construction so giving grace there
This is my go to
Close to universal, Costco, Walmart and target and the Burbank airport

Family

8/10

Excellent

23 May 2026

Adan

Super basic. The included “breakfast” were not great. I think blocking off one of the stairways while under repair is probably a fire code violation…

Self

8/10

Excellent

21 May 2026

Mohit

20-minute drive from Universal Studios, which was super convenient. Rooms were clean but it’s right by the highway so expect some road noise. Breakfast wasn’t good - just basic juice, packaged snacks and coffee. Still a solid spot for a short stay.

Family

4/10

Poor

20 May 2026

josh

Shower had cracks and dirt all over it. Hard to sleep on the beds. Uncomfortable.

Family_with_children

10/10

Exceptional

18 May 2026

John

This was a convenient motel for our stay in Burbank. The room was clean and comfortable. We enjoyed the pool and hot tub. Their \"grab and go\" breakfast worked well for us. On top of that, the staff was friendly.

Family_with_children

6/10

Pleasant

18 May 2026

Pennie

Close to the airport. Except we missed the last shuttle a few minutes after 10 pm. Rooms were clean and the staff were friendly. They were in the middle of some remodel and we had no hot water. Overall, I would look elsewhere.

Family_with_children

2/10

Poor

17 May 2026

Adam

The hotel is going thought some renovations, but our room was just poorly kept. The bathtub was gross enough that I couldn’t bathe my kids in it. When I asked if they could send house keeping, no one was on site, they looked at switching rooms but no other room with two beds was available. I asked if they had cleaning supplies, and I would clean it, but they didn’t have any. We asked for additional towels to use to wipe out the tub and they were stained. There is a difference between things being mid-renovation and just gross. This place is gross.

Family_with_children

6/10

Pleasant

17 May 2026

Hou-Yi

The room is clean and spacious. The front staff is very nice. I give 3 stars due to the following reasons:
(1) The provided breakfast is too limited.
(2) We are in an end unit of the top floor (the 3rd floor), and the noise from the I-405 is fine, as we can take that as white noise in the background. But people's conversations in the hallway outside the room are quite clear late at night, preventing people from getting a good night's sleep.

Next time, if I stay in this hotel, I will bring my own while noise maker to block out human conversations

Family_with_children

4/10

Poor

16 May 2026

Karen

Property was a mess. Under construction and very disruptive. The vending machines were both out of order. The room was clean on the surface, but in serious need of maintenance. The tub fixture was not attached to the wall, the tub appeared to have been painted poorly. The TV remote was extremely difficult to use, and the channels were hard to find. Apparently, you have to ask to have your room cleaned. Lastly, they advertised a shuttle to the airport, which was they would call a Lyft for you. Not quite the same thing. This place was highly rated, which I feel was incorrectly advertised.

Self

4/10

Poor

14 May 2026

Jane

Just was unpleasant overall. The staff was nice but the rest left a lot to be desired.

Partner

10/10

Exceptional

13 May 2026

Louise

Le personnel est souriant, accueillant et soucieux de notre satisfaction. La chambre était propre, la literie très blanche et les lits confortables. Le déjeuner modeste mais ok.
Certainement, nous y retournerons si nous avons l’opportunité de séjourner à nouveau dans cette région.

Partner

8/10

Excellent

08 May 2026

Eric

The price was very reasonable for this area. The proximity to the airport was great. The property has a mixed experience. The reception staff young lady was super professional, efficient and courteous. Great employee. The room was updated, clean and nice. The pool area was nice. The exterior of the property was a work in progress, but you can see this hotel is in a continuous improvement motion. Parking was reasonable. For a simple stay close to the airport, this was a great place to stay.

Friends_and_family Family

8/10

Excellent

08 May 2026

llacneli

Clean, confortable, fine for the price

4/10

Poor

06 May 2026

William

The room was ok but smelled musty. The person at the desk had my family wait in the lobby at least 15 minutes while she was resolving a billing dispute.

Family_with_children

10/10

Exceptional

05 May 2026

Ava

Perfect for my business trip, staff was super helpful and attentive. Room was clean and well up kept as well.

Self

8/10

Excellent

04 May 2026

Mary

Very noisy room. Staff is wonderful.

8/10

Excellent

01 May 2026

Victoria

The jacuzzi wasn't hot enough and the temperature comes and goes.

Family_with_children

6/10

Pleasant

28 Apr 2026

Phil and Laura

The floor in our room was so dirty it made the bottom of our feet black. We had to repeatedly ask for more washcloths. There were two of us and they only kept giving us one. The location is near the airport and I-5 so was extremely noisy. Weekend help was bad and non-attentive. The weekday staff was better. The area around the doorknobs was dirty in the lobby area. The chairs in the lobby were old and lumpy and looked dirty. The free breakfast was pretty good. The whole place just looks rundown and dirty.

Partner

10/10

Exceptional

28 Apr 2026

Kazuko

The receptionist at the hotel, on the day of

10/10

Exceptional

27 Apr 2026

Aram

Clean room. Pleasant staff.

Self

4/10

Poor

21 Apr 2026

Ana D.

Honestly the rooms had good clean beds and bathrooms, we stayed in room 217 and had to keep the drapes clis d because it looked into a dreary neighborhood. The building itself is in bad need of repairs, the door frames to our room was peeling and cracked, the hallways need more light, the lobby is sad , but there was always coffee, creamer, pastries and apples . The bright spot was the young lady at the front desk both when we checked in and check out ( ending her shift still had a smile and very pleasant! The hotel is 5 minutes from the airport, a little sprucing up will di wonders for everyone. The building needs painting , you are not the cheapest, don’t look like it !

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Kelly

Everyone is so friendly, and give great recommendations. It is a peaceful place to stay at. Although it is somewhat hidden is has everything you need for a simple stay.

Family

10/10

Exceptional

18 Apr 2026

Noel

Staff was very friendly and helpful, and the standard queen room felt so roomy and comfortable.

6/10

Pleasant

18 Apr 2026

AGNES MARIA OLIVA

The property could be managed better ! Surroundings / ambiance not very inviting, cleanliness much to be desired. Vendo machines not properly stocked. There were also breakfast food on the refrigerator that the guests weren't oriented about its like find a \" gold mine\" to get fuller \" that guests never knew existed.

Self

10/10

Exceptional

18 Apr 2026

Nixon

Great hotel for the price and in a good accessible location.

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Amy

We did not partake in the breakfast - nothing looked appealing. Hot tub was ok, could have been warmer. Staff was friendly.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Nathalie

.

10/10

Exceptional

11 Apr 2026

Vanessa

Clean rooms and comfortable beds, we had 2 rooms and they were able to give us adjoining ones.

And trolly thing for luggage was great plus hotel had an elevator.

Family_with_children

6/10

Pleasant

11 Apr 2026

Hamid

The staff are super friendly, but the facility is quite old and needs an update. The room was okay and needs more cleaning touches. The facility is right next to the highway, so noise was an issue.

Self

10/10

Exceptional

07 Apr 2026

Elias

Th

6/10

Pleasant

06 Apr 2026

Julie

The team did a great job with what they had they were friendly but there is only so much in their control. The hottub and pool are pretty rundown but usable. the rooms are great. But the website said 'Hot Breakfast\" but it is actually a \"Grab and Go\"

Self

2/10

Poor

06 Apr 2026

Michelle

The elevator was broken the walls were so thin you could hear full conversations through the walls, the floors in the room made your feet black the shower was dirty so we them asked to clean while we were gone and they didn’t the came like 20 minutes later and cleaned right there and then with us in room, hot tub looked dirty and the breakfast was not a good quality just snacks

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Vivian

Everything good

8/10

Excellent

30 Mar 2026

Julie

Room was decent a few things broke down first day but after that was fine lady with red hair very good customer service

Family

4/10

Poor

30 Mar 2026

Hortense

The hotel itself was nice, but the location wasn’t ideal. It’s situated near metro tracks, and you can hear trains passing by regularly. It’s also close to a busy intersection, and during both nights of our stay, we heard ambulances at all hours.
I’m not sure if rooms are rented on the third floor, but both nights we heard someone enter their room around midnight. The person was extremely loud and disruptive, which disturbed our sleep.

Family_with_children

10/10

Exceptional

28 Mar 2026

Philipp

Very good

4/10

Poor

28 Mar 2026

Mark

Street is quite loud and busy. It’s very outdated inside. Didn’t feel too safe for family outing.

Family_with_children

10/10

Exceptional

27 Mar 2026

Stephney

Parking felt safe

Partner

2/10

Poor

25 Mar 2026

Jennifer

Horrible area, horrible parking, dirty small rooms!

We left and had to find other accommodations, and didn't receive the refund that we were told that we would get back by the front desk attendant. I hope that the gentlemen that checked in just before us and left for what I assume were similar reasons, at least got his full refund back.

Do your research, as I should have done, and stay somewhere else!!

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Ruby Anne

The room is clean

10/10

Exceptional

23 Mar 2026

Eleanor

Great place for a stop and sleep

Friends_and_family Family

2/10

Poor

23 Mar 2026

James

The property is run down. Underrisable people around loitering at 12:30 am. We checked in and and checked right back out, we didn't stay. They charged us for our reservation. We stayed at the Courtyard by Marriott in Burbank for the night. I would take this property off your site. Had to go through a run down lobby to get to the rooms, limited pool hours, run down parking area, etc.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Richard

Great treatment and hospitality

8/10

Excellent

22 Mar 2026

Timothy

The rooms are nicer than the exterior and common areas. There isn't a place to sit and enjoy a breakfast unless you are alone or with one other person.
The pool was cold and the hot tub was comfortable. My kids enjoyed the pool area.

Family_with_children

8/10

Excellent

21 Mar 2026

Mark

Stay was comfortable and room was clean. Basic room with a small fridge and microwave. Perfect for a short stay.

Self

8/10

Excellent

21 Mar 2026

Thomas

Nice room for short work stay.

Self

8/10

Excellent

19 Mar 2026

Maruka

Stayed 2 nights for a family trip , room was clean the out side is a bit run down but for the price it was a good place to stay a bit noisy do to highway noise but not that big of a deal everyone sleep just fine . Staff was friendly ,pool was clean , would book again.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Mark

property was good for the price.

Family

6/10

Pleasant

18 Mar 2026

Amy B

Floors were absolutely disgusting
Showered and had sat down to get in bed and my feet were black.
Breakfast selection was minimal
Staff was nice
One didnt seem to understand or care when i told her that staff was in my room and cleaned it when i had the sign on the door to not enter. (This had nothing to do with the dirty floors) they didnt clean the floors, they made up the bed and gave new towels, which we never ask for
We left valuables out and would have hid them
The location to where i needed to be was perfect
Noise level a little loud
Dogs out back barked anytime i tried to look out the window
Perfect location to airport
Parking was rough on some nights but always found a spot. They are just smaller spots so if u have a bigger vehicle
Would definitely stay again
Would just bring slippers with

Family

10/10

Exceptional

16 Mar 2026

Nicholas

Very friendly & attentive staff, wonderfully clean & comfy room, & nice breakfast if you’re in the go

Also great shuttle accommodations as well

Partner

6/10

Pleasant

13 Mar 2026

Lauren

Elevator constantly broken, only one entry isn’t ideal either if room is back around to other side. Need bigger coffee cups, way too small.

10/10

Exceptional

10 Mar 2026

Patrick

Staff was very kind, room was clean

Self

8/10

Excellent

09 Mar 2026

Theodore

Nice staff -
did not use pool or laundry.
Vending machine did not give me change but did dispense the product I selected

Self

6/10

Pleasant

09 Mar 2026

Eleanore

Refrigerator and coffee pot did not work. Replaced. Basic room, very noisy traffic, large gap around door is probably how the mouse get inside.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Simranjeet

The staff were excellent and very helpful. However, the room I stayed in had a few issues. The refrigerator kept making noise, and the radio clock produced static. There was also noticeable noise from the upper floor and outside, which was quite disturbing. Not much selection for the breakfast.

Family_with_children

10/10

Exceptional

07 Mar 2026

LaMonica

Was a great place to stay.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Jessica

recently stayed here and would rate it 3/5. The bed was comfortable and the sheets were clean, which was definitely the best part of the stay. I also appreciated that the shower pressure was strong.

However, there were some issues that made it feel overpriced. The shower head was leaking, and the shower curtain felt very thin and cheap. There was also a noticeable crack in the wall that had been patched over poorly, which made the room look a bit run down. Small details like that made the space feel less maintained.

Overall, it was okay for a short stay, but it didn’t feel worth the price. Comfortable bed, but the room condition could definitely be improved.

Partner

8/10

Excellent

28 Feb 2026

Donna

Only there for one night but had no issues. There was a fast food restaurant right next door for dinner. Staff was friendly and room was clean. There was a beautiful view of the mountains from the outside walkway.

Partner

10/10

Exceptional

27 Feb 2026

Echo

Clean room, courteous staff, great shuttle service to and from airport, close to various food choices.

Family_with_children

2/10

Poor

23 Feb 2026

mari

This place sucks.. nothing works

10/10

Exceptional

22 Feb 2026

Kelly

Great! Friendly, informative, and lovely room!

Self

10/10

Exceptional

21 Feb 2026

Alfred

Easy check-in room was clean.Easy access to parking and the breakfast was amazing

Partner

10/10

Exceptional

21 Feb 2026

Albert

Clean room, helpful staff, good location

6/10

Pleasant

19 Feb 2026

Shera

Staff was good. Breakfast was a bonus as was. The ride from the airport. Rooms were updated but do show wear, including the bathrooms and the tub imparticular. It would’ve been nice to have a sitting area somewhere outside for smokers. Hotel was right on a pretty busy freeway though and therefor a bit noisy. Overall descent price for what you get.

10/10

Exceptional

17 Feb 2026

Yesenia

The staff was friendly and the room was very clean. Sometimes the key card had a bit of trouble opening the door but not to much. Would stay here again.

Family