Quality Inn Burbank Airport

United States , Los Angeles - CA
BURBANK, 2255 N. Buena Vista St.
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100 reviews shown

2/10

Poor

25 Mar 2026

Jennifer

Horrible area, horrible parking, dirty small rooms!

We left and had to find other accommodations, and didn't receive the refund that we were told that we would get back by the front desk attendant. I hope that the gentlemen that checked in just before us and left for what I assume were similar reasons, at least got his full refund back.

Do your research, as I should have done, and stay somewhere else!!

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Ruby Anne

The room is clean

10/10

Exceptional

23 Mar 2026

Eleanor

Great place for a stop and sleep

Friends_and_family Family

2/10

Poor

23 Mar 2026

James

The property is run down. Underrisable people around loitering at 12:30 am. We checked in and and checked right back out, we didn't stay. They charged us for our reservation. We stayed at the Courtyard by Marriott in Burbank for the night. I would take this property off your site. Had to go through a run down lobby to get to the rooms, limited pool hours, run down parking area, etc.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Richard

Great treatment and hospitality

8/10

Excellent

22 Mar 2026

Timothy

The rooms are nicer than the exterior and common areas. There isn't a place to sit and enjoy a breakfast unless you are alone or with one other person.
The pool was cold and the hot tub was comfortable. My kids enjoyed the pool area.

Family_with_children

8/10

Excellent

21 Mar 2026

Mark

Stay was comfortable and room was clean. Basic room with a small fridge and microwave. Perfect for a short stay.

Self

8/10

Excellent

21 Mar 2026

Thomas

Nice room for short work stay.

Self

8/10

Excellent

19 Mar 2026

Maruka

Stayed 2 nights for a family trip , room was clean the out side is a bit run down but for the price it was a good place to stay a bit noisy do to highway noise but not that big of a deal everyone sleep just fine . Staff was friendly ,pool was clean , would book again.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Mark

property was good for the price.

Family

6/10

Pleasant

18 Mar 2026

Amy B

Floors were absolutely disgusting
Showered and had sat down to get in bed and my feet were black.
Breakfast selection was minimal
Staff was nice
One didnt seem to understand or care when i told her that staff was in my room and cleaned it when i had the sign on the door to not enter. (This had nothing to do with the dirty floors) they didnt clean the floors, they made up the bed and gave new towels, which we never ask for
We left valuables out and would have hid them
The location to where i needed to be was perfect
Noise level a little loud
Dogs out back barked anytime i tried to look out the window
Perfect location to airport
Parking was rough on some nights but always found a spot. They are just smaller spots so if u have a bigger vehicle
Would definitely stay again
Would just bring slippers with

Family

10/10

Exceptional

16 Mar 2026

Nicholas

Very friendly & attentive staff, wonderfully clean & comfy room, & nice breakfast if you’re in the go

Also great shuttle accommodations as well

Partner

6/10

Pleasant

13 Mar 2026

Lauren

Elevator constantly broken, only one entry isn’t ideal either if room is back around to other side. Need bigger coffee cups, way too small.

10/10

Exceptional

10 Mar 2026

Patrick

Staff was very kind, room was clean

Self

8/10

Excellent

09 Mar 2026

Theodore

Nice staff -
did not use pool or laundry.
Vending machine did not give me change but did dispense the product I selected

Self

6/10

Pleasant

09 Mar 2026

Eleanore

Refrigerator and coffee pot did not work. Replaced. Basic room, very noisy traffic, large gap around door is probably how the mouse get inside.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Simranjeet

The staff were excellent and very helpful. However, the room I stayed in had a few issues. The refrigerator kept making noise, and the radio clock produced static. There was also noticeable noise from the upper floor and outside, which was quite disturbing. Not much selection for the breakfast.

Family_with_children

10/10

Exceptional

07 Mar 2026

LaMonica

Was a great place to stay.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Jessica

recently stayed here and would rate it 3/5. The bed was comfortable and the sheets were clean, which was definitely the best part of the stay. I also appreciated that the shower pressure was strong.

However, there were some issues that made it feel overpriced. The shower head was leaking, and the shower curtain felt very thin and cheap. There was also a noticeable crack in the wall that had been patched over poorly, which made the room look a bit run down. Small details like that made the space feel less maintained.

Overall, it was okay for a short stay, but it didn’t feel worth the price. Comfortable bed, but the room condition could definitely be improved.

Partner

8/10

Excellent

28 Feb 2026

Donna

Only there for one night but had no issues. There was a fast food restaurant right next door for dinner. Staff was friendly and room was clean. There was a beautiful view of the mountains from the outside walkway.

Partner

10/10

Exceptional

27 Feb 2026

Echo

Clean room, courteous staff, great shuttle service to and from airport, close to various food choices.

Family_with_children

2/10

Poor

23 Feb 2026

mari

This place sucks.. nothing works

10/10

Exceptional

22 Feb 2026

Kelly

Great! Friendly, informative, and lovely room!

Self

10/10

Exceptional

21 Feb 2026

Alfred

Easy check-in room was clean.Easy access to parking and the breakfast was amazing

Partner

10/10

Exceptional

21 Feb 2026

Albert

Clean room, helpful staff, good location

6/10

Pleasant

19 Feb 2026

Shera

Staff was good. Breakfast was a bonus as was. The ride from the airport. Rooms were updated but do show wear, including the bathrooms and the tub imparticular. It would’ve been nice to have a sitting area somewhere outside for smokers. Hotel was right on a pretty busy freeway though and therefor a bit noisy. Overall descent price for what you get.

10/10

Exceptional

17 Feb 2026

Yesenia

The staff was friendly and the room was very clean. Sometimes the key card had a bit of trouble opening the door but not to much. Would stay here again.

Family

10/10

Exceptional

14 Feb 2026

charles

Yes, yes, yes!
Very helpful and friendly
5 minute drive to the airport too

Business_and_leisure Family

6/10

Pleasant

12 Feb 2026

David

Room was great, hot tub was cold

10/10

Exceptional

10 Feb 2026

José

Clean Room, people was kind

Leisure Family

10/10

Exceptional

08 Feb 2026

DENISE

Cleanest hotel

Friends_and_family Family

6/10

Pleasant

07 Feb 2026

Regenna

The staff was rude, unprofessional and the amenities and room were not as advertised.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

joshua Michael

Good place

8/10

Excellent

03 Feb 2026

Maryann

Great support getting us to and from the airport

Partner

10/10

Exceptional

01 Feb 2026

Cynthia

Clean room

10/10

Exceptional

31 Jan 2026

Jacques

Clean room, team extremely courteous

8/10

Excellent

31 Jan 2026

John

Room was clean and staff at check-in and check-out were curteous and helpful. Free breakfast was quite adequate. Hotel was very close to airport for catching a flight out. Not many restaurants nearby, but a Jack-in-the Box right nextdoor. A gas station right across the street for toping off that rental car !

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Brandon

The ladies of the staff were friendly and helpful and the room was clean

Leisure Partner

8/10

Excellent

29 Jan 2026

Cher

Clean room, nice staff, washing machines available, near the Burbank airport NOT near LAX.

10/10

Exceptional

27 Jan 2026

Diana

Kept getting flights cancelled so stayed for extra days.

Kept staying when could have found somewhere else but there was no need. Place was lovely!

Leisure Family

10/10

Exceptional

27 Jan 2026

Diana

This is technically a Motel but VERY WELL kept and maintained. Rooms have completely been redone. Staff was very nice and never felt unsafe or uncomfortable.

10/10 coming from two women staying alone and I am picky about where I stay. Would stay again.

Leisure Family

10/10

Exceptional

09 Jan 2026

Joseph

Comfy beds & friendly check in

Friends_and_family Family

8/10

Excellent

08 Jan 2026

Edward

Early check in fee for 2 hrs early and rooms available so just walked the neighborhood for 2 hrs since they would not let me check in. Foolish I think..

Business Partner

6/10

Pleasant

03 Jan 2026

Gale

Check in time was at 3 and we arrived close to 5 yet the room was not ready. However, once in the room, it was well cleaned and staff was polite.

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Marian

Clean room

6/10

Pleasant

02 Jan 2026

Guadalupe

It was raining all the night, and we listened the water dropping in the window.
The room was very clean, good size bathroom.

Leisure Family

6/10

Pleasant

02 Jan 2026

Brian

The room was nice with 2 bedrooms, clean, and recently remodeled. The other parts of the motel (room entrances outside) were very run down and it is right on a busy street and freeway entrance so it’s very loud. Doesn’t feel very safe.

Leisure Family

6/10

Pleasant

02 Jan 2026

Patricia

Staff was friendly and helpful. The breakfast could of been a lot better.

Leisure Self

6/10

Pleasant

01 Jan 2026

Boun

Everything was average about the hotel. The thing that did stand out was the wonderful staff members. They were friendly and helpful.

8/10

Excellent

30 Dec 2025

Robert

Room was nice & clean. Parking wasn't hard. But breakfast area was really small .

Leisure Family

8/10

Excellent

30 Dec 2025

Monica

Doesn't look very appealing from outaide, but the room was nice and clean. Looks to have been updated. Only one elevator and they had construction going on.

Self

4/10

Poor

27 Dec 2025

Kenia

To check in I was made wait the girls infront seemed like they were laughing about it. Once checked in they never came to replace the tp out light went out and they didn’t come fix it until the next day. We stayed because others had good things to say but it’s the holidays so maybe they were just mean they couldn’t be with their family?. Not sure either way not my fault they work th

4/10

Poor

26 Dec 2025

Howard

shower was terrible' room not as expected although bed was comfortable walls were thin and noise traveled , front door to lobby remained broken while we were there

Business Family

10/10

Exceptional

23 Dec 2025

Philipp

Excellent

6/10

Pleasant

22 Dec 2025

Soma

TV was not working.
Breakfast is of no use.

Friends_and_family Family

6/10

Pleasant

17 Dec 2025

Jarah

The rooms were nice but kinda dirty, shower needs renovations and our key cards always stopped working.

Business_and_leisure Friends

8/10

Excellent

17 Dec 2025

Robert

Room was very clean and the staff was very helpful.

Leisure Self

6/10

Pleasant

14 Dec 2025

Jon

No airport shuttle service available at airport.

Self

10/10

Exceptional

09 Dec 2025

donald

Airport shuttle was Lyft and very good.

Leisure Self

4/10

Poor

06 Dec 2025

Martha

I paid for two beds the girl who did the check in promised we'll have the room with 2 beds as was reserved then the girls at night who gave us the key said was out of service and she gave us a different room with one bed and a sofa bed, not satisfied with that last minute change.

Leisure Family

8/10

Excellent

01 Dec 2025

Karina

I have stayed here before and had a great experience, and my room was very nice. This is why I booked again, but this time around the room was not as before. It wasn't super bad, but when we initially got there, it had a (leftover diaper) smell and some things here and there that weren't visually pleasant. Not bad either and good for the price, but the second time around was not the same as the initial visit.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Amanda

The hotel staff, especially the front desk associate Danielle, was super friendly and she was able to gey me an earlt check in.

Leisure Self

10/10

Exceptional

30 Nov 2025

Brittany

We chose this hotel to be close enough to visit Universal Studios but also wanted to have free parking at the hotel.
This location was great! We were about 10-15 minutes from Universal. The hotel is right off the freeway if you need access elsewhere.

There was a shopping center about a mile down the road that had TONS of shopping and restaurants (Wal-Mart, Target, TJ Maxx, Outback Steakhouse, Olive Garden, etc.). We also went to the Burbank Town Center mall a few miles away that was 3 stories with a movie theater and arcade. So many places to check out nearby.
There is also a Jack in Box right next to the hotel, just walk across the driveway/parking lot.

The beds were comfortable enough. The room was clean. I loved the grab and go breakfast downstairs in the morning. Jimmy Dean sausage, egg, and cheese croissants to warm in the microwave, yogurt, granola bars, fruit, cereal. I grabbed the breakfast sandwiches and warmed them back in our room instead of waiting for the 1 microwave in the breakfast area.

I will say it was a little noisy. We happened to be there when it rained almost all weekend so we could hear the rain hitting the air/heating unit outside. Also the in-room fridge was loud when it kicked on to cool and the heater in the room of course. We could also hear people outside a lot. Noise is common and to be expected, it just seemed a lot noisier than other places.

Overall, a great stay! The staff were friendly, we had no issues.

Leisure Family

4/10

Poor

22 Nov 2025

WENDY

The room was clean but very noisy with construction. Staff was not friendly. No one on duty during check out and we had to wait over a half hour for someone to show up

10/10

Exceptional

22 Nov 2025

Andrew

Clean, comfortable and spacious rooms. Great place for an overnighter, near Hollywood Burbank Airport, has complimentary breakfast, too.

Leisure Friends

10/10

Exceptional

19 Nov 2025

Moana

l loved that it was a 2 bedroom. Lobby and hotel are worn and outdated but fairly priced

Leisure Family

10/10

Exceptional

18 Nov 2025

Alana C.

I gave the stay 5 stars because of their Hotel Front Desk Clerk Selena. She went above and beyond to help me especially with trying to get to my destination and when the first hotel shuttle ride didn't fall through, she found a solution quickly to get me safely to the hotel. She showed outstanding customer service and was extremely kind and helpful during my stay. Big thank you to Selena!!! And location of hotel was good also - close to the airport.

Leisure Self

8/10

Excellent

18 Nov 2025

Peter

The room was clean and the bed was comfortable. Was disappointed I couldn't get the Continental breakfast as I had to be at the airport early.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Jorge

The staff was so nice, room was relaxing, lemon water for refreshing, and food was good

6/10

Pleasant

17 Nov 2025

Zacharias

Staff was nice and bed was comfortable. Not the greatest breakfast but nice that it was available. The room was almost well cleaned. Our floor definitely needed to be mopped. All in all, I think you get what you pay for and it's a safe place to lay your head at night.

8/10

Excellent

12 Nov 2025

Marlene

Room was clean, and the staff were really nice.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Sharon

Staff was helpful. Room was updated. Everything was clean but the floor. It was filthy

6/10

Pleasant

10 Nov 2025

Abigail

Staff was great, there was some remodeling being done in the room right over.

8/10

Excellent

06 Nov 2025

Wendy

Excellent staff. Rooms nice. Bed comfortable. Convenient location. My socks got dirty walking on the floor. That is the only reason I did not give it a five.

Business_and_leisure Self

8/10

Excellent

04 Nov 2025

Senthil Kumar

Friendly staff ... older property and renovations were in progress on the wing we stayed(dust, noise) Breakfast was oats bar and packaged baked goods, so we essentially ate outside

Leisure Family

10/10

Exceptional

03 Nov 2025

thoppil

very helpful very good staff

Leisure Family

2/10

Poor

03 Nov 2025

Bernard

Never checked in. Their computers were down when I arrived. So I actually went to another hotel.

10/10

Exceptional

31 Oct 2025

Mike

Good value - nice staff - good breakfast.

Business

10/10

Exceptional

28 Oct 2025

Jianni

Friendly clean and affordable!

6/10

Pleasant

27 Oct 2025

Sandra

I booked the hotel specifically because of the hot tub. I have as injured and wanted to be able to use this amenity. The hot tub was not working at all and it never said anything on the website. The staff was wonderful though.

Business_and_leisure Partner

6/10

Pleasant

23 Oct 2025

William

Loud all night long, trains, planes and unattached mufflers on cars, highway right next door, seemed getto, but liked the suite room with a door between rooms and that was it.

4/10

Poor

17 Oct 2025

Aida

El olor de los cuartos

Leisure Family

6/10

Pleasant

17 Oct 2025

James

We chose this property because we had an early flight. The hotel had some construction, and this caused a very strong smell in our room. We had to move our room to another floor.

Leisure Family

8/10

Excellent

16 Oct 2025

Paul

This property was close to the airport. Rooms were comfortable and clean. Staff was very accommodating and friendly. Would have loved to see some gluten free options in their breakfast selection. Fortunately my wife brings her own cereal so she at least has something to eat.

Leisure

8/10

Excellent

14 Oct 2025

Kimberly

Great staff, easy check in process. Breakfast was nice.

Leisure Family_with_children

6/10

Pleasant

13 Oct 2025

Janessa

Good breakfast but hard beds

Breakfast had some good take and go choices. The bed was so hard and uncomfortable both my husband and i have sore backs today. It was clean and quiet so that was good.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Liana

Staff was super friendly, room was clean. Shuttle to/from airport wasn’t in service, but hotel provided complimentary Lyft. It was a bit of a hassle cus we had to call the hotel 8x before someone finally picked up, quick ride tho.
In the end we were super stressed but once we got to the hotel we were greeted with kind, caring, excellent customer service and a clean room on the top floor. Unfortunately the AC, when on, smelled putrid. The days were warm which had our room stuffy, so we left the one window wide open day and night. This would had been fine but the noise from the dogs barking, busy highway 5, and 2:00am freight train gave us no quiet and even less sleep. In the morning the construction would be started on the rooms around us.
Visited for HHN at Universal, on the day we got up to get ready and head to the park the water in the building was shut off due to the refurbishment of the rooms around us. This put a delay on our plans for the day unfortunately. Luckily the water shut off was not super long. Easy, fast ride to/from the park in an uber.
Pool and hot tub worked, which we used, and towels were provided.
Breakfast in the AM is definitely grab and go- coffee, cereal, microwave egg sandwiches, fruit and yogurt, but handy when u don’t have a kitchen. Kept very tidy.
Not a perfect stay but worked for 2 nights for my kid and I to go to Universal.
Highly recommend La Bamba Caribbean Restaurant for dinner, walking distance from hotel.

Leisure

10/10

Exceptional

11 Oct 2025

Alice

Close to BUR airport, staff cistomer service is excellent. Room is clean. I love the breakfast to go. Would definitely book again in this hotel.

Business_and_leisure Partner

6/10

Pleasant

09 Oct 2025

Mercedes

Ok just to sleep in staff is nice it’s clean just smelled a lil weird and bath tub had chipped paint inside the tub

Leisure Family

8/10

Excellent

07 Oct 2025

Charles

Quality Inn Burbank

Our room was very clean and neat. The linens smelled great! Their continental breakfast was pretty basic. Just heat up pre packaged stuff but the coffee was good. It's very close to Burbank airport and the front desk helped us arrange a lyft ride. We only stayed 1 night but i would stay again if i needed to be in Burbank.

Friends_and_family Family

8/10

Excellent

07 Oct 2025

Hannah

Room floor was dirty but otherwise it was okay. Close to airport but the shuttle doesn’t run when the airport opens.

Leisure Friends

10/10

Exceptional

06 Oct 2025

Jeri

A Jack in the box was next door

6/10

Pleasant

04 Oct 2025

Wejdan

The shuttle schedule is not accurate at exppedia

Leisure Self

4/10

Poor

30 Sep 2025

Sanmukh Sain

The staff provided room very fast and helped with early checkin

8/10

Excellent

28 Sep 2025

Matias

The hotel looks old. But the room was nice and comfortable. Employees friendly and helpful. Need to remodel the hotel exterior.

2/10

Poor

27 Sep 2025

Don

Lied about mandatory $100.00 incidental charge on file.

10/10

Exceptional

23 Sep 2025

Brandon

Very nice stay. Clean, comfortable bed. Staff is very hospitable. Very comfortable and a very adorable rate :)

Friends_and_family Friends

8/10

Excellent

22 Sep 2025

Shaun

I like this property

Business Self

8/10

Excellent

18 Sep 2025

Timothy J

Quiet Room

Quiet room just 5 minutes from the Burbank Airport. There is a nice Jack In The Box next door.

Shuttle not available until 5:30am. We had to Uber to get to the airport by 5:00am.

Partner

10/10

Exceptional

17 Sep 2025

Charlana

The staff was friendly and welcoming. The room was comfortable and clean.

Business Self