Name: Fairfield Inn Suites Portsmouth Exeter
Address: 138 Portsmouth Avenue, Exeter, 03833, US

6/10

Pleasant

15 Jul 2026

Lizbeth

This place was at a convention location fir the activities I had planned; however, not ONCE they made an attempt to clean the room. I had booked a room with 2 queen beds and that was helpful as I switched beds during my stay. When I asked the front desk how often they clean the rooms they said every other day but they were very short handed and asked if I needed anything. I asked for towels and a working fridge as the one in the room wasn’t working and the food I place in there spoiled. She looked at me and said okay. When I came back to my room that night, the fridge was working and they had left clean towels but room was in the same condition as I left it that morning. During my check out I was asked how as my stay and told the front desk of my experience and they said “okay, thank you for stying with us”.
I always stay at Marriott properties and this was a disappointment to say the least.

Self

10/10

Exceptional

15 Jul 2026

Angela

I stayed 2 nights on a solo trip. The hotel is updating rooms, the first room the air conditioner didn't work so they immediately moved me to another room with no issues. The price is very reasonable for the quality of this hotel. The breakfast is good too. Coffee with real cream every morning is the best start to my day. The bed is super comfortable too

Self

10/10

Exceptional

13 Jul 2026

Jodi

Room was clean and comfortable, staff was pleasant and it was a great location for our plans in the area

Partner

10/10

Exceptional

12 Jul 2026

Timothy

Very clean, great breakfast!

Friends_and_family Family

2/10

Poor

12 Jul 2026

RHOSHAUNDA

We checked in at our church in time and were assigned a room without a working phone and no internet connection for the apps on the tv. Cell reception is terrible and you have to connect to the WiFi to use your cellphone. We were offered another room but they could not confirm it for a few hours and we had toddlers who needed a nap. So moving didn’t make much sense especially since we had already settled in and were only staying one night. But still that room should have been taken out of commission and or repaired. They are very short staffed so we just made the executive decision to stay there and just use the room for shower and bed. The manager said that she would add points to our bon boy account t but did t even give enough points to cover one night. I understand they couldn’t refund the night as we booked through Hotels app. But issuing enough points to cover one night stay with them would have been fair.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Natalia

Very very very very very good

6/10

Pleasant

11 Jul 2026

Katharine

No working ice machines in the hotel and the refrigerator in my room did not work.

Self

6/10

Pleasant

11 Jul 2026

Shyann

My room was clean however the TV did not work

Partner

10/10

Exceptional

10 Jul 2026

Mohammed

Nous avons passé un excellent séjour dans cet hôtel.
L’emplacement est idéal.
Le personnel est extrêmement gentil .

Friends_and_family Family

4/10

Poor

09 Jul 2026

Nakiia

Overall compared to other hotels that I have stayed at that one was not that great mainly because my bathroom floors were dirty and they had ran out of towels at one point. It was just not what I expected I should say.

Family_with_children

2/10

Poor

08 Jul 2026

Jordan

Both rooms had issues

8/10

Excellent

06 Jul 2026

Gary

Good place to stay, good breakfast, location is in the middle of nowhere, do not sleep on couch mattress it will be nightmare for your back

Family

10/10

Exceptional

06 Jul 2026

paul

perfectly good hotel, the front desk was super helpful kind and professional

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jeffrey

Breakfast was great and the staff were fantastic.

Partner

6/10

Pleasant

02 Jul 2026

suzanne

Breakfast was fine. Fresh fruit was a plus.

There was a mixup on our arrival for a 2 night stay, and we were sent to a room that contained a pile of dirty towels in the bathroom. They gave us another room, ,which was fine.

The following day, we were gone all day, returning after midnight to find no housekeeping services had been provided - garbage remained and used towels were still in the bathtub. Next morning, staff told us we had to request housekeeping services; it was not the practice to clean rooms daily.

Friends

8/10

Excellent

01 Jul 2026

Keith Leslie

Clean room, good breakfast and nice staff.

Partner

10/10

Exceptional

30 Jun 2026

Albert

Good place to spend the night. Great location

Partner

2/10

Poor

22 Jun 2026

Dan

room wasn't very clean floors had stuff on them. staff was rude

10/10

Exceptional

19 Jun 2026

Ellie

Great Place, lovely staff and rooms are fab for an overnight!

Partner

6/10

Pleasant

15 Jun 2026

Michael

It was ok, over paid for what it was

Friends_and_family Family

10/10

Exceptional

12 May 2026

Wendy

From check in to check out everyone was smiling and saying Hello. Asked if I needed anything. Breakfast was great. Room was clean. Only thing housekeeping didn't check the microwave. Stinky food in there.

Self

10/10

Exceptional

11 May 2026

Kevin

Check-in was easy and friendly. Room was spacious and clean. Bathroom spotless and comfortable. Bed was comfy. Breakfast was perfect. Staff was caring and helpful led by the energetic and charming Sarah. We would not hesitate to stay there on our next visit to the area.

Family

10/10

Exceptional

09 May 2026

Arianny P

The place is nice, clean and warmly welcomed. However, for the price you paid to stayed, the room are kind it small in compare with the Hampton Inn down the street.

Friends

10/10

Exceptional

01 May 2026

Tara

The staff was amazing from check in to check out. Our room was spotless clean and the bed was sooo comfy. Slept in and missed breakfast though.

Partner

10/10

Exceptional

01 May 2026

Jennifer

We felt welcomed when we arrived. Facilities were clean.

10/10

Exceptional

29 Apr 2026

Amber

Very quick and easy late check-in and friendly. Checked out the next morning no problem and ate a delicious breakfast. The bed was comfortable, bathroom was clean, what more could you ask for?

Self

10/10

Exceptional

20 Apr 2026

Mary Beth

Coffee was pretty good, with real cream! Better than average hotel breakfreast

Partner

8/10

Excellent

10 Apr 2026

Susan

People were very friendly and breakfast was very fresh.

8/10

Excellent

20 Mar 2026

Jeremy

Stayed here for a kids soccer tournament. Staff were very friendly. Place was clean. We would stay here again.

10/10

Exceptional

11 Mar 2026

Leonel

Clean room, and friendly staff

6/10

Pleasant

06 Mar 2026

Yvette

breakfast was just meh. Woman at the front desk was loud and kept interrupting the check in process. Room clean and comfortable but the heater/ac was loud.

Self

10/10

Exceptional

05 Mar 2026

Sheriann

Staff was great, breakfast was great and amenities were clean. Good experience, I’d stay there again.

Family_with_children

10/10

Exceptional

03 Mar 2026

Michael

Clean room.

Friends

10/10

Exceptional

02 Mar 2026

Kevin

Everything was as expected. Exceptional front desk staff.

Friends_and_family Family

8/10

Excellent

12 Feb 2026

Felicia

Room was very clean. Staff was super friendly. We had forgotten it was going to snow and hadn’t brought our ice scraper/brush for the car. They had several placed on the bench outside for guests - super helpful.

10/10

Exceptional

06 Feb 2026

Michelle

Clean, comfortable beds, friendly staff.

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Peter

Staff not totally friendly the women in charge of breakfast was great and the most friendly room ok and clean only negative was because you get no room service the garbage will overflow no service for three days to long

10/10

Exceptional

18 Jan 2026

Ravinder Reddy

Excellent over all experience

8/10

Excellent

29 Nov 2025

Deborah

The front desk and breakfast buffet gal were very helpful, courteous and friendly.
The bed & linens were super comfortable and we liked the huge TV and channel selection.

The sink in our room’s bathroom sprayed water everywhere!
The shampoo, conditioner & body wash were very pleasant smelling and I liked the volume control on the shower.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

keri

I liked that I was able to check in early. It was clean and comfortable

Leisure Family

8/10

Excellent

17 Nov 2025

Tatiana

Clean hotel, clean room. Very nice staff. Decent breakfast. Thank you.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Matthew

The facility is under construction, which was not disclosed. Upon arrival, I had to wait several minutes the front desk for someone to appear to check me in. I was asked if I wanted housekeeping during my stay, which I did as it was for three nights. The room was never serviced. Just a generally mediocre experience.

Business_and_leisure Self

10/10

Exceptional

11 Nov 2025

Keith

Everything was fine. The seat at the desk could have had a little more cushion. Everything clean, great breakfast.

Business

6/10

Pleasant

02 Nov 2025

Damian

Shower was cold and did not warm up. Asked if manager would contact me to discuss after checking out but they never did.

6/10

Pleasant

30 Oct 2025

Monica

My room was not vacuumed. Mattress was old and had a huge pit in the middle. Staff was friendly but poorly trained. Breakfast was less than subpar. It smelled like a laundromat as you walk into the reception area.
Run down and tired - not what I expected from Marriott

Business Self

8/10

Excellent

29 Oct 2025

Timothy

Clean, fully renovated.

Leisure

2/10

Poor

26 Oct 2025

Elissa

This place was a disaster. They didn’t honor my reservation although I booked it through Expedia two queen beds, they only had king beds available. I had to drive and pay extra money because we needed two beds. They blamed it on Expedia.

10/10

Exceptional

25 Oct 2025

Xavier

Great staff!

Leisure Family

6/10

Pleasant

22 Oct 2025

Bonnie

The hotel was under renovations, which I had not realized when I reserved. I had been looking forward to using the pool but it was closed because they were storing mattresses in the pool area. Then when I went to bed I found that the bottom sheet was queen size and the bed was king size. Of course the sheet was falling off all night. The breakfast was pretty good for a buffet and the staff was friendly under the circumstances. They were probably dealing with a lot of complaints.

Leisure Partner

6/10

Pleasant

15 Oct 2025

Ana

The hotel is undergoing renovations. It was a holiday weekend and a bit understaffed in front desk.

Leisure Family

2/10

Poor

28 Sep 2025

Katie

Disappointment

Didn’t know there would be construction everything was a mess son was very disappointed the pool wasn’t open wasn’t mentioned on website and I booked for his birthday. It was honestly disgusting

Friends_and_family Family

8/10

Excellent

18 Sep 2025

Gerald

Enjoyed our stay. Staff very pleasant and helpful. Location is very handy for the highway and also restaurants.

10/10

Exceptional

13 Sep 2025

Steven

Under construction so part of parking lot was blocked. Tough to get around with truck and trailer.

Leisure

4/10

Poor

13 Sep 2025

Verified traveler

Check your booking carefully

Hotels.com overbooked the rooms
I was asked if I could take a different room one with two queen beds and no pull out couch instead of the King bed I had booked so I could accommodate Marriott rewards members( which I was one a one time), because of the overbooking by your company
After much searching the desk staff was able to find what I had booked
It worked out but I don’t get the miss communication between your booking and hotel I was not the only person in this situation

Partner

8/10

Excellent

09 Sep 2025

Gerald

The hotel is undergoing some updates and renovations. Rooms were comfortable and clean. Close to the highway to grt in and out pf town easily. Close to attractions. Staff super helpful

Leisure Partner

8/10

Excellent

02 Sep 2025

Gerald

Under renovation but quiet and clean

Leisure Family

10/10

Exceptional

28 Aug 2025

Felicia

A little construction going on but we got one of the newly renovated rooms. Very modern and nice.

Leisure Family

8/10

Excellent

20 Aug 2025

Joseph Ashwin

Friendly staff and a nice clean room. My family and I had a comfortable stay here.

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Kenneth

.

Leisure Family

2/10

Poor

18 Aug 2025

John W.

There was a lot of repair and upgrades going on. Our room had a piece of blue tape with the room number on it. My wife has asthma and the smell in the room from the construction was really bothering her. We could not stay in the room so the person on the front desk was very nice and said we could leave and we would get our money back. Fortunately we found another place to stay. This was not a good experience !!!

8/10

Excellent

10 Aug 2025

Verified traveler

Quite satisfied

Had a good stay. Room was clean and as expected. Had a really good spread for breakfast. There was unexpected construction happening at the hotel but it wasn't bothersome. The elevator is ridiculously slow, take the stairs.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Ashley

They were renovating the property, which I did not know until I got there. But staff was very friendly. I did get a renovated room. Which had an open shower with no curtains. Didn’t like how close the vanity was to the shower because the vanity would just get completely wet. There was only one mirror in the whole room and it was tiny and not the best lighting. No full length mirror. I would stay again, but it is very pricey, especially for the renovations and the quality of the renovations.

Leisure Family

10/10

Exceptional

10 Aug 2025

Thomas

Very good place to stay. We especially enjoyed the continental breakfast as it was delicious and the staff was wonderful. A beautiful clean and comfortable room made our stay wonderful.

Leisure Family

2/10

Poor

10 Aug 2025

Frances

Our room was not serviced at all. Bed was unmade. There were no clean towels, so we left immediately when we got back to the room after the event that we were at. We forfeited one night stay at the Fairfield by Marriott. I have never had such horrible service in any of my hotel stays

Leisure Family

4/10

Poor

09 Aug 2025

Peter

Under construction ,a mess and Tv did not work and toilet ran

6/10

Pleasant

05 Aug 2025

Terry

We checked into our room on the second floor. Things were good. Two days later we were told we had to move to another room. This room was clean but had no closet space, no hair dryer and had difficulty with the lock on the door not operating correctly when you went to leave.
Beds were comfortable and breakfast was good.

Partner

8/10

Excellent

28 Jul 2025

James

Construction limited parking

8/10

Excellent

27 Jul 2025

Cassandra

Hotel was clean and spacious. Appeared to be undergoing renovation. Parking lot was very limited and several parking spaces had nails and screws lying around. Free breakfast and warm pool.

Leisure Family

4/10

Poor

13 Jul 2025

Kylie

We went into our room and the toilet was not clean and was broken. There were other things in the room to show that it wasn’t cleaned properly.

2/10

Poor

13 Jul 2025

Verified traveler

Was not informed of being under renovation. Front desk staff had no empathy.

Friends_and_family Family

4/10

Poor

30 Jun 2025

Erica

Property was under construction but this wasn’t noted anywhere during the booking process. As a result 60-70% of the. Parking lot was filled with storage containers. Smoke detectors were missing in the hall ways. Breakfast was provided but quite average. Fitness center consisted only of 2 treadmills an elliptical and a handful of dumbbells in a very cramped space. Overall unfortunately a disappointing experience

Leisure Family

8/10

Excellent

25 Jun 2025

Verified traveler

Weekend get away

Location was nice and quiet. Hotel looked like they were remodeling since a lot of their parking were taken by construction container but manager was supper nice and told us were to park. Our room was the family suite for 5, we had a sofa bed with 2 queen beds, Room, bathroom, clean and spacious. We asked for extra blankets since my older son was going to sleep in the bed sofa but 2 out of the 5 blankets had stain, we did not made a big deal since we were exhausted from the beach and we checked in at 11pm. Breakfast was great. And if any one wonders yes my family and I agree if we go up to NH and Maine again we will stay in the same hotel again. We will just ask to please make sure the extra blankets are all clean.

Friends_and_family Family

2/10

Poor

24 Jun 2025

Joanna

Don’t do it

Roaches! Parking issues! Cooling issues! Dumpy rooms. So many problem.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2025

Thomas

I have stayed at the Fairfield Inn and Suites and have enjoyed it every time I have visited Exeter. We have been very pleased with the friendliness of the staff, the cleanliness and the proximity to quite a few great restaurants and attractions. (It is only 15 minutes from the beach)! The hot breakfast selection was also very good. The only downside was that the business center was temporarily not available due to renovations this trip.
It is a good hotel at an affordable price and well with the money.
Overall, it would be my first choice if I needed a hotel in the area.

Leisure Family

8/10

Excellent

12 Jun 2025

William

We were impressed when we checked in. The clerk made a mistake, and most apologetic and quick to correct it. It set a good tone for our two nights there. A good facility

Business Friends

10/10

Exceptional

06 Jun 2025

Paul

Awesom

Leisure Partner

6/10

Pleasant

02 Jun 2025

kevin

Construction going on, so hard to rate. Parking was a total wreck that night with no spaces to park. Front desk personnel ranged from professional to not so much.

Self

6/10

Pleasant

01 Jun 2025

Cindy L.

There was construction going on in the rooms surrounding ours. ( we were not aware so that wasn’t great ) and our room was in need of updating! Pretty shabby. Poorly patched tiles in the bathroom, old phone hanging on the walls!
Also , the indoor pool was nasty green.
We paid well over $300 per night. Not at all worth it.

Leisure Partner

8/10

Excellent

27 May 2025

Verified traveler

Solid choice

We enjoyed our stay. The staff was friendly and allowed an early arrival. The room was very clean. The hotel was busy and there is only one elevator.

Friends_and_family Family

2/10

Poor

18 May 2025

Michael

For a 3 night I had to ask for housekeeping and was told it was not routine. What's with that? When the room was \"cleaned\" they only made the bed and replaced the towels. The bathroom wasn't cleaned up, the coffee service was left a mess. The trash can was not emptied. There were people smoking right outside of the front door so everyone entering could get a nice whiff of tobacco. Overall a lousy and dirty hotel for a ridiculously high price to get a crappy room and service.

Leisure Partner

10/10

Exceptional

02 May 2025

Lee

Great value for the money

Had a great time. The hotel was under reservations but it wasn’t a bother. Excellent staff and a pretty decent morning breakfast

Friends_and_family Family

6/10

Pleasant

17 Apr 2025

Pamela

I realize that construction was going on, just small details . it was a good stay

Business Self

6/10

Pleasant

16 Apr 2025

Matthew David

So much construction and pool was the size of a bath tub. Would not stay there again

Leisure Family

10/10

Exceptional

14 Apr 2025

Jillian

.

Leisure Family_with_children

2/10

Poor

29 Mar 2025

Danielle

This was a horrible stay

Leisure Partner

6/10

Pleasant

17 Feb 2025

Wendy

Very dissapointed to find place is under renovations, wasnt notified of that and also pool was closed when it was the main reason i booked place in the first place for my daughter and her friend to be able to swim on their vacation.

Leisure Family

10/10

Exceptional

09 Feb 2025

Mark

We will stay again. This was our second time. Very convenient, clean, and friendly.

Leisure Family

8/10

Excellent

26 Jan 2025

Orissa

Only issue but a good one was that renovations were on going. But I've stayed here before and will again. convenient and close to Exeter town and close to my sons boarding school.
Bill (staff) is very helpful and kind and always has a smile!

Leisure Family

10/10

Exceptional

07 Jan 2025

Mark

No complaints!
Good overnight stay!

Business Partner

10/10

Exceptional

28 Dec 2024

Maria

The staff are phenomenal. The rooms were a bit dated but very clean. The staff really go out of their way to provide a fantastic stay.

Leisure Family

6/10

Pleasant

19 Dec 2024

ALISON

Ot happy with the condition of the room: closet door was damaged and not working well,
The interior door lock was broken so no extra security.
No housekeeping services on the day after arrival - not notified of this upon arrival.
Staff was very pleasant and helpful but unable to fix the problems - stated the first floor was to be renovated \"this week\".

10/10

Exceptional

16 Dec 2024

Susan

Great staff!

Bill was very accommodating.

Friends_and_family Family

10/10

Exceptional

15 Dec 2024

Elizabeth

Would stay again

The room was spacious, clean, bright. I was only here for one night, in town for a family event, but it was a place I would stay again. It is convenient to Exeter center. They offer breakfast. With two entrances hot options cold options grab and go options. It was lovely! Staff was very friendly. Highly recommended.

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Deborah

At night it was a little difficult to see where the entrance was to drive in. Although we liked that the main entrance was towards the back of the properly, maybe highlight the way to enter/drive in when coming from Portsmouth Ave.

Leisure Family

10/10

Exceptional

29 Nov 2024

Myrajo

Easy checkin. Comfortable bed. Clean. Wonderful array of am breakfast bar. Good coffee. Thank you for your employees.

Self

8/10

Excellent

25 Nov 2024

Christian

Nice staff always on hand. Decent simple breakfast. Feee business center and printing. Convenient coin op laundry.
Rooms okay. Could use upgrade furnishings which are a little out of date and clunky

Leisure Self

10/10

Exceptional

18 Nov 2024

Christopher

Clean, friendly

Great, friendly staff. Nice stay.

Friends_and_family Family

10/10

Exceptional

14 Nov 2024

Maryann

Overnight stay.

Nice hotel with breakfast

Self

6/10

Pleasant

11 Nov 2024

David

Pool was closed. Not notified prior to arrival. Would have chosen a different hotel had I known.

Leisure

10/10

Exceptional

14 Oct 2024

Hilary

Great Stay

This stay was for a family wedding. Our room was large, clean, and very comfortable, especially the beds. We got there at 11pm and we're greeted warmly by the desk clerk on duty. My only suggestion would be to extend breakfast on theMonday holiday to at least 9:30, hopefully later, to better serve guests, but I would definitely recommend this hotel.

Partner