Robert
When we arrived we found that there is no office on-site and no way to communicate with anyone. They expected clients to reach out 48 hrs prior to let them know where to drop keys. Many customers left waiting in building outside trying to figure out how to contact and get to rooms. Upon reaching them finally on whatsapp as waited hours for reply they stopped communicating when found I got another room for first night since tired and was not going to wait around for them to get to us and many other customers. Again, not one person to help us and other renters in building and offices said this is every day for this company not to communicate and they get 10-20 people daily trying to check-in with them to only have to redirect them to company. This is my first and only bad review ever for a company. Ended up staying somewhere else when they stopped communicating next day as had no recourse.
