Name: Ke Lan Tan House
Address: 27 Kelantan Road Georgetown, Penang, 10050, MY

10/10

Exceptional

15 Jul 2026

Dan

Beautiful heritage house near everything in Georgetown. My first room the AC wasn't working but the next night they helped move to another room which was complimented. No elevator so you must carry your bags but only one flr. Place is kept clean and a very cute place to stay if your visiting Georgetown. I would stay there again.

Self

2/10

Poor

04 Jun 2026

Thomas

The check in staff was very helpful and friendly. He charged 4 MR as local tax at check in. The next day a different staff member knocked on my door even a \"Do not disturb\" sign was hanging on the door knob. He said I needed to pay another 20 MR for \"Tourism Tax\". I showed him that I paid the 4 MR at check in, he insisted that the Expedia was wrong. He said all hotels would charge me this tax even it is not on my receipt. So I changed to a different Hotel \"Le Dream\" for the next 3 days, they didn't charge me any \"tourism tax\" at all. I believe that the staff scammed me. Also we were not able to open the window since a strong sew smell come in the minute we did that. So beware that you might be charged extra \"tax\" depending on which staff is on duty.

Family

10/10

Exceptional

10 Nov 2025

Peter

The staff were warm and welcoming and helpful with ideas. The water turned off due to maintenance work and when we enquired that fixed it immediately. The room was clean, cool and comfortable. This is second time I've stayed and would come back a third time.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Takaomi

hotel is safe & clean

8/10

Excellent

02 Jul 2024

Yoichi

This hotel is good for those who want to feel the atmosphere of the life in the old shophouse.
I felt like I’m having a home stay.
The location is not convenient to access to the historical sightseeing area, but you can use Grab.

Leisure Friends

10/10

Exceptional

10 Jun 2024

Michael

Nice and clean and the front desk and other staff are nice.

10/10

Exceptional

29 Apr 2024

Morexette Marie

George Town is a culturally and historically rich place, and staying in Kelantan House offers you the opportunity to experience what life was like in Penang in the 18th and 19th centuries.

The location is also quiet even if it's right in the middle of the city. Will definitely stay here again.

Leisure Friends

10/10

Exceptional

21 Jan 2024

Paul

Big thumbs up to all the staff in particular Marcus with his knowledge and anecdotes about Penang and he even went out of his way to write a list of all the local specialties to eat
We were also allowed to check in 2 hours ahead
Great service ethic
Definitely will stay again 👍🤗

Leisure Partner

8/10

Excellent

26 Sep 2023

Verified traveler

Nice environment

It's walking to many nice food. The staffs are very nice and helpful. Should be nice and peaceful during off peak, it's probably more noisy if all rooms are taken up as the place is mostly wood, so walking around will create some noise.

Overall, Im very happy staying at Kelantan House.

Partner

10/10

Exceptional

12 May 2023

Alice

Beautiful house - must stay place in Georgetown

Super clean and a beautiful heritage house. Our room was very comfortable and even though the bathroom was outside the room we didn’t mind as this was such a great chance to stay somewhere special and unique. Complementary water, coffees and snacks were a nice addition.

Partner

10/10

Exceptional

17 Dec 2019

Michael

Great value in tourist area

Great value and extremely friendly and helpful staff. You can walk to the tourist area or there's a bus stop right outside. Nice tea/coffee/snacks all day long. The only downside is having to bring your key every time you want to use the bathroom.

Self

10/10

Exceptional

09 Dec 2019

Verified traveler

Beautiful heritage hotel, absolutely stunning. Highly recommend. Staff are lovely, its a short walk to main Georgetown attractions and its great value to stay in such an amazing

8/10

Excellent

10 Nov 2019

MAZIAH

A nice place

Good property, but limited parking sowce, close to attractions in georgetown
Wish the worker had proper etiquette for entertaining guest would be better, otherwise ok

Partner

10/10

Exceptional

30 Sep 2019

Traveller

Great hotel in the centre of George Town. Room was really spacious and very clean. All the staff we met was really nice and attentive. If we ever come back to Penang, this will definitely be our hotel!

Leisure

10/10

Exceptional

01 May 2017

ibrahim

Beautiful Hotel

Helpful & Welcoming Staff
Super setting
Excellent Location

10/10

Exceptional

23 Apr 2017

Verified traveler

Great stay!

Had booked another hotel but had to relocate due to some problems there. Arrived at its doors within 30 minutes of booking, and the staff have already prepared my room for me. They were super helpful and gave me lots of useful tips about where to go in Penang. There is also biscuits, tea and coffee laid out in the courtyard common area for free consumption.

The hotel itself is a delightful little heritage building with only 10 rooms. The one deterrent is some of the rooms do not have en-suite bathrooms, but instead there are stand-alone bathrooms down the corridor. It is not too inconvenient though, and you are the only one who has the key to the bathroom so it's quite private.

The location of the hotel is also great, just off the main tourist area of Georgetown, but within easy walking distance to everything.

Would definitely stay here again!

8/10

Excellent

14 Feb 2017

Marion

Lovely boutique hotel with a lot of character

Lovely settings in an old Chinese house. It feels more like a private house than a hotel.
Superior rooms don't have attached bathrooms though so watch when you book. I had to upgrade my room on arrival as the description on Expedia is not accurate and doesn't mention it.
Otherwise, brilliant location walking distance from the centre (5min) and very quiet area.

8/10

Excellent

04 Feb 2017

Verified traveler

A little gem of a place for people like me

It's like staying in a well to do relative's house which has been refurbished and updated. Have your mental faculties and five senses stimulated as all around are lovely bits of furniture and rescued or recycled objects put to innovative use. If you can't climb stairs to the second floor ask for one of three ground floor rooms. Quirky and not for those who want the usual highrise type hotel. You can't help bumping into other guests and staff now and then. No en suite but personal bathroom and toilet with your own key at the rear for each room. Lovely small central courtyard like a little oasis of peace and calm, make your Boh tea or instant coffee with grape or strawberry biscuits to sit at the KopiTiam table and chairs to relax a while. The fridge there has Spritzer water and beer to purchase with space to put your own stuff for breakfast or food. No cooking facilities but you would want to eat out in Penang. The Moody Cow cafe just down the road facing the hotel, turn right and turn left, has \"Durian Madness\" cake, an enormous slice enough for three costing 42 ringgit and gigantic 10' chocolate cookies for 12 ringgit, a must go to cafe.

8/10

Excellent

07 Dec 2016

Mui Kim

Authentic old Penang living

Hotel staff are very friendly and helpful. They make us feel at home. Family suite was very comfortable. Those who seek for authentic old Penang feel...will love this place. My only disappointment is the detached toilet!

Family

10/10

Exceptional

15 Sep 2016

Ivy

Very unique and beautiful heritage house stay

Before going to Penang, I would like to find a place in the city center and in a traditional house. Kelantan was exactly what I was looking for, in the city center, affordable. We were there in the low season, so we nearly have the whole hotel for our own and was very quiet. The toilet was situated outside the bedroom, but was privates (not a public toilet, like some said in their remark). One thing should be noted that if you want an upstairs room with windows. you have to accept the single beds, rather than a double bed bedroom, and with a window in the salon and courtyard. Staffs were very friendly, and suggested us places to visit. The hotel was very beautiful even according to a local when we showed them our restaurant. I would stay in the same place if I go back to Penang again.

10/10

Exceptional

20 Aug 2016

Allen Chan

Great boutique hotel.

Overall was a great experience to stay at old house with combination of new + unique design - awesome!!! Value for money and will be back here again if visit Penang.

8/10

Excellent

21 Dec 2015

nor azieta

Free Parking should be provided by the hotel. Our bed was quite dusty. May be nobody hasn't use it for a while.

Family

10/10

Exceptional

01 Dec 2015

Yang

Great place to stay! 5 stars!

Great place to stay in Penang. Reasonable price, very convenience to go around Penang, and very patience customer service. Highly recommended!

Family

10/10

Exceptional

23 Sep 2015

Christopher

Heritage comfort at an excellent price

Beautiful heritage house which has been turned into a stunning accommodation. Room was comfortable and ornate. No breakfast offered at the accommodation which is a shame because the courtyard would be a nice place to have it. Slightly out of the way location but not too bad. Overall - fantastic

Family

8/10

Excellent

21 Jul 2015

Wan

can hear people talking who are next to the room, can hear children jumping on upstair when you are at downstair

Family

8/10

Excellent

01 Mar 2015

Verified traveler

Great staff and deco

We enjoyed our stay and staff were friendly. Staff was very accommodating and helpful. The only slight discomfort is that in some rooms the toilets are not attached, but this is due to the age of the house which we thought was not a big deal. Thanks for a great stay.

Family

8/10

Excellent

26 Feb 2015

Zhuo

Beautiful house

It was a very beautiful old style house in the middle of the city centre, it is close to every thing, the museums and restaurants. We had very nice stay and we will come back.

Family

2/10

Poor

22 Jan 2015

Verified traveler

Very noisy - no ensuite washroom

I'm not sure how this place got such good reviews.

1) Most rooms don't have windows
2) Your shower and toilet are not ensuite. You can also hear everyone else cough up their phlem and flush the toilet when you are bathing.
3) It's really noisy. I was woken up every morning at 7 am by the hotel staff talking.

6/10

Pleasant

05 Jan 2015

Verified traveler

good experience

the room is clean but the sound prove is not that good, we can hear people talking at night. the location is little bit far from the center area.

6/10

Pleasant

01 Jan 2015

Verified traveler

Nicely renovated place

Hotel in renovated old style Penang house. Friendly staff, good location, but difficult to get a good sleep due to the thin walls and wooden floor. We found the separate bathroom only to be a minor inconvenience.

Partner

10/10

Exceptional

24 Dec 2014

Splendd

Nice nostalgic hotel

Nice nostalgic hotel. Friendly staff. They advised us on places to go and places eat various local food fares. We do not have toilet inside the room. But it does not matter. We have a private toilet outside the room. The toilet is nearby and exclusive to our room only. The bedroom is clean and tidy.

10/10

Exceptional

21 Dec 2014

Umar

Lovely house

This house is absolutely wonderful. although a little pricier than other hostels around it, i will definitely stay at the same place when next i visit Penang.

10/10

Exceptional

20 Dec 2014

Gabriella

Authentic Chinese House with good feng shui!

Very pleasant stay in this newly restored
yet authentic Chinese house with a much desired cooling inner courtyard.

8/10

Excellent

18 Dec 2014

Pei Hwang

Good environment and great location

It's was a pleasant stay, the hotel was newly converted from old pre-world war shophouses, it located very near to World Heritage Site and just 5 mins walk to Penang Road. The hotel also provided bikes for rent to roam around.

The only drawback was there are not free parking for the hotel but finding a parking shouldn't be a problem, so we need to purchase the parking coupon from the hotel reception.

Family

2/10

Poor

09 Dec 2014

mohd yatim

stay at hotel more better.

noisy from upstair room..but not too bad..only price vs room condition little bit expensive

Partner

4/10

Poor

01 Dec 2014

Sally

NO BATHROOM ATTACH FOR 5 STAR ROOM!!!

NO BATHROOM ATTACH TO THE ROOM... HAVE TO USE PUBLIC TOILET!!!!
NO WORTH PAY 5 STAR RATES.... WITH NO BATHROOM ATTACHED!!!!! NO WORTH YOUR MONEY!!! ARRGGHHH

Family

8/10

Excellent

18 Nov 2014

Verified traveler

Close to Line Clear Nasi Kandar !

Simple and straight forward stay. Nice and clean rooms. Very close to famous streets with local delicacies.

Partner

6/10

Pleasant

12 Nov 2014

Tan

Average

Herritage feel.

Family

10/10

Exceptional

08 Sep 2014

Verified traveler

Friendly staff and atmosphere

Really enjoyed the place. Dowstairs was a bit noisy as all the walking upstairs was able to be heard. (But maybe that was just the particular people, they had young children) Lovely rooms. Would recommend upstairs and especially the room with the ensuite.

10/10

Exceptional

25 Aug 2014

Six

Fantastic place to stay in Penang

I like the decoration of the hotel. Though the bathroom is separated from my bedroom, I feel comfortable and satisfactory overall. Also, it offers bicycle for free so we can ride around Geroge Town, it is definately a plus of the hotel.

8/10

Excellent

11 Aug 2014

Bin

Old Nyonya style hotel with good maintenance .

The hotel is off the main road(2-3 mins by walk),so it won't be noisy at night. As it's redesigned from an old Nyonya style house and most are wooden structure,it's not so good at sound-proof,especially when people are walking up/down. But it's not a problem after midnight when most people go sleeping.

The maintenance and management of this small hotel is quite good.All facilities such as air-conditioner,TV and water heater with pump are all equipped in the room. If you wanna use hair dryer,you could request to the front desk. It also has WIFI coverage both upstairs and downstairs,however the speed is disappointed .

There are small open sitting rooms on ground and 2nd floor. The hotel provides free coffee/tea and drinking water at the sitting room on the ground floor 24/7 too.

The staffs there are very friendly and they're always ready to solve your problem. My wife and I really enjoy our stay there.

10/10

Exceptional

28 Jul 2026

Pernille

Ligger roligt, men i gå afstand.
Dejlige værelser. Sødt personale

6/10

Pleasant

28 Sep 2025

Oliver

Das erste Zimmer was ich bekommen hatte, war wirklich sehr basic, third-world-style. Dazu kam, dass es im Haus Renovierungsarbeiten gab und morgens mit Bohrhammer Wände durchtrennt wurden. Deswegen wurde mir angeboten, in den Neubautrakt zu wechseln, der ruhiger war. Allerdings musste ich für den \"Upgrade\" zahlen, selbst wenn mir ein Rabatt von 50% angeboten wurde. Ich hätte erwartet, dass bei solch unzumutbaren Zuständen der Gast ohne Mehrkosten umquartiert wird.
Das neue Zimmer war Western-Style und neu, also ganz passable. Gestört hat mich nur ein Klimagerät, das direkt vor dem Fenster montiert war und recht lärmig war.
Die Managerin, Chris, war sehr hilfsbereit und freundlich.
Ich hatte jedoch Probleme mit dem Zugangssystem und konnte eines Abends nicht mehr ins Haus kommen. Die Person, die eigentlich den Nachtdienst machen sollte, hat jedoch tief und fest geschlafen und nicht mein Klingeln und Rufen gehört. Zum Glück hat sich die Türe dann noch zahlreichen Versuchen doch geöffnet. Gut ist, dass das Hotel in einer Nebenstrasse mit sehr wenig Verkehr ist, so dass die Lärmbelastung durch die Strasse vernachlässigbar ist.

Leisure Self

6/10

Pleasant

17 Dec 2018

Madina

Ambiance sympa. Très propre. belle grande chambre. Mais salle de bain séparée nécessitant de traverser le hall d'entrée et pas mentionné dans l'offre et surtout très très bruyant. Nous avons eu l'impression d'être réveillée par un éléphant. Nous étions au rez de chaussée. Sans doute qu'il est mieux de demander d'être au dernier étage. Sinon personnel sympathique et endroit bien situé.

Partner

6/10

Pleasant

11 May 2018

corine

Goede locatie, smaakvol ingerichte Chinese woning

Jammer dat er geen sleutel van de voordeur wordt verstrekt, men vraagt de kamersleutel bij betrek in te leveren. De eerste avond hebben wij lang moeten wachten tot er opengedaan werd na aanbellen.ee is een privé badkamer maar niet ensuite. Er worden wel slippers maar geen badjassen aangeboden. dit is op de site niet duidelijk. De kamer heeft geen raam, ook dit is niet duidelijk aangegeven. De mineraalwaterservice is eenmalig bij aankomst en niet dagelijks. Er is gekoelde frisdrank te koop maar geen water. De enige handdoek werd niet automatisch verwisseld dagelijks, wel op vraag. De locatie is goed en de inrichting is prachtig. Wij vonden na 4 nachten verblijf en ervaring elders deze accommodatie te duur voor het gebodene. Geen ontbijtservice, wel goed maleis ontbijt te vinden op loopafstand. De gratis CAT bus- en streekvervoer halte zijn om de hoek.

10/10

Exceptional

22 May 2017

Christiane

Heritage House Hotel

Nous avions choisi la petite ville touristique de Georgetown après Singapour la Moderne. Ne pas oublier que nous sommes en Malaise et pas dans un quartier de luxe. N'attendez pas un équipement au top mais la tranquillité de cette maison chinoise totalement inattendue et la gentillesse de sont personnel (24/24) nous a conquis. Et l'air conditionné marche! Notez qu'il n'y a qu'une seule chambre avec sdb. Les autres ont leurs sdb privatives de l'autre côté du couloir.

Family

8/10

Excellent

26 Mar 2017

Verified traveler

Ke-lan-tan House

Beeindruckendes, liebevoll hergerichtetes Haus, relativ zentral gelegen, trotzdem sehr ruhig. Leider mit einem kaputten Fernseher aber mit hilfsbereitem Personal.

8/10

Excellent

24 Mar 2017

eliseu

Um sitio onde gostariamos de voltar

Uma excelente casa de hóspedes, mobilada com muito gosto e com grandes espaços, incluindo o quarto. Impecavelmente limpa. Atenção e simpatia enormes de todos. Boa localização, não muito longe do Komtar, embora dificil de encontrar. Não dispoe de serviço de pequeno almoço embora ofereça à discrição chás, cafés e bolachas. Boa internet

Partner

6/10

Pleasant

21 Aug 2016

r.k.

小洒落たホテル

空港へのバス乗り場があるKOMTARまで徒歩で行ける距離にあります。

中華系のホテルで内装は小洒落ていました。
無料でクッキーやコーヒー紅茶が飲めるスペースがあります。

スタッフも気さくでよく話しかけてくれます。

私の部屋はバストイレが別室でしたが共同ではなく専用のようでした。(他のお客さんを一人も見ていないので確かではないですが)

総じていいホテルなのですがただ一点…
どこからか部屋に羽虫が発生して、虫除けをかけたところベッドに羽虫とその幼虫？がぼとぼと落ちてきて夜あまり眠れませんでした…

4/10

Poor

27 May 2016

Verified traveler

見た目はなかなかきれいですが、アメニティーやハウスキーピングの提供など改善すべき点が多いと思う。　TVはローカル番組しか映らないし、WIFIの接続環境も悪い。

Partner