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Citadines Connect Bertam Georgetown Penang

Penang · Malaysia

Jalan Penang, 428View location

9.4/10Excellent12 Reviews
Cleanliness9.6/109.6
Condition10.0/1010.0
Value10.0/1010.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citadines Connect Bertam Georgetown Penang

With a stay at Citadines Connect Bertam Georgetown Penang, you'll be centrally located in George Town, steps from KOMTAR and a short 2-minute drive from Gurney Drive. This aparthotel is 2. 5 mi (4 km) from Gurney Plaza and 9. 4 mi (15. 1 km) from Ferringgi Beach.

Be sure to enjoy recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Citadines Connect Bertam Georgetown Penang, you'll be centrally located in George Town, steps from KOMTAR and a short 2-minute drive from Gurney Drive. This aparthotel is 2.5 mi (4 km) from Gurney Plaza and 6.7 mi (10.8 km) from Queensbay Mall.

Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Service animals not allowed Only dogs and cats are allowed Maximum number of pets per room 2 Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MYR 88 for adults and MYR 38 for children
    • Pet fee: MYR 1000 per pet (varies based on length of stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

The Top at Komatar 0.1 km / 0.1 mi
Prangin Mall 0.2 km / 0.1 mi
KOMTAR 0.2 km / 0.1 mi
Kidland Penang 0.3 km / 0.2 mi
Hin Bus Depot Art Centre 0.4 km / 0.2 mi
1st Avenue Mall 0.4 km / 0.2 mi
Pasar Chowrasta 0.5 km / 0.3 mi
New World Park 0.7 km / 0.4 mi
Georgetown UNESCO Historic Site 0.9 km / 0.6 mi
Armenian Street 0.9 km / 0.6 mi
Chit Tiau Lor Ban San 1 km / 0.6 mi
Cheong Fatt Tze Mansion 1.1 km / 0.7 mi
Cannon Street 1.1 km / 0.7 mi
Loo Pun Hong 1.2 km / 0.8 mi
Kapitan Keling Mosque 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • hotel
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE PREMIERQUADRUPLE • PREMIERQUA.PE

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    QUADRUPLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ROOM WITHOUT WINDOWSTUDIO • ROOM WITHOUT WINDOWSTU.NW

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    STUDIO ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIERSTUDIO • PREMIER • 1 BedroomSTU.PE

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    STUDIO PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIERSTUDIO • PREMIER • 1 BedroomSTU.PE-1

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    STUDIO PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIER TWO BEDROOMSQUADRUPLE • PREMIER TWO BEDROOMSQUA.B2-PE

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    QUADRUPLE PREMIER TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIERSTUDIO • PREMIERSTU.PE-2

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    STUDIO PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIER KING BEDSTUDIO • PREMIER KING BEDSTU.KG-PE

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    STUDIO PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIER • 1 BedroomSUI.PE-2

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER TWO BEDROOMSRoom • PREMIER TWO BEDROOMSROO.B2-PE

    Photos are not available for this room type.

    Citadines Connect Bertam Georgetown Penang

    Room PREMIER TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citadines Connect Bertam Georgetown Penang

9.4
Excellent
12 Reviews
Cleanliness
9.6 /10
Condition
10.0 /10
Value
10.0 /10
Amenities
9.4 /10
5 reviews shown
10/10
Exceptional
21 Apr 2026
James
The staff were really friendly and helpful, we arrived super early and the hotel front desk lady let us into our room around 12:00 - usually it's 3:00 before you can check in. Room was very big for a family of 4 and area is right in the centre of George town.
Friends_and_family Family
10/10
Exceptional
25 Jan 2026
ELLIOT
Room was excellent - clean and cosy. Overall service very friendly and the location is brilliant.
10/10
Exceptional
26 Dec 2025
Eric
Clean room, great location
Friends_and_family Family
10/10
Exceptional
06 Dec 2025
Shawaal
Luxurious room and furnishings. Lovely amenities.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Betsy
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Leisure Family

Location & surroundings

Citadines Connect Bertam Georgetown Penang
Jalan Penang, 428, Penang, Malaysia

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