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The Granite Luxury Hotel

Penang · Malaysia

191a Magazine Road George Town PenangView location

8.6/10Excellent298 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood9.0/109.0
Value9.4/109.4
Amenities8.6/108.6
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Granite Luxury Hotel

Set in George Town, a 2-minute walk from Rainbow Skywalk at Komtar, The Granite Luxury Hotel offers accommodations 200 metres from 1st Avenue Penang. Free WiFi is available in some rooms. An automated tower car parking system is available for in-house guests. It is 350 metres to Komtar Tower.

Penang Times Square is a 6-minute walk from the accommodation, while Wonderfood Museum is 1. 3 km from the property. Penang International Airport is 14 km away. The Granite Luxury Hotel is simply the perfect one-stop centre for romantic escapes, family vacations, work assignments and business meetings.

Spread over two interconnected buildings, The Granite Luxury Hotel offers 52 single/double rooms and 100 suites. At the hotel, all rooms come with a desk. The private bathroom is equipped with free toiletries.

All units at The Granite Luxury Hotel come with a seating area and a flat-screen TV with satellite channels. Meeting facilities as well as secretarial and legal services are available upon request. Speaking English and Malay, staff are always on hand to help at the reception.

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Business centre and meeting room facilities are available upon request. There is a fitness centre.

A stay at The Granite Luxury Hotel Penang places you in the heart of George Town, steps from KOMTAR and a 2-minute drive from Gurney Drive. This hotel is 2.7 mi (4.3 km) from Gurney Plaza and 3.1 mi (4.9 km) from Penang Adventist Hospital.

Make yourself at home in one of the 152 individually decorated guestrooms, featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in George Town? This hotel has 4000 square feet (372 square meters) of space consisting of conference space and 3 meeting rooms.

A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 200 per accommodation, per stay
    • A tax is imposed by the city: MYR 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Touch 'n Go eWallet, DuitNow, and MaybankPay
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MYR 150 per vehicle (maximum occupancy 3)
    • Covered self parking fee: MYR 50 per day
    • Rollaway bed fee: MYR 120 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

KOMTAR 0.1 km / 0.1 mi
1st Avenue Mall 0.1 km / 0.1 mi
Prangin Mall 0.2 km / 0.1 mi
Hin Bus Depot Art Centre 0.3 km / 0.2 mi
Kidland Penang 0.3 km / 0.2 mi
The Top at Komatar 0.4 km / 0.2 mi
Pasar Chowrasta 0.7 km / 0.4 mi
Armenian Street 0.9 km / 0.5 mi
Chit Tiau Lor Ban San 1 km / 0.6 mi
Georgetown UNESCO Historic Site 1 km / 0.6 mi
New World Park 1 km / 0.6 mi
Cannon Street 1.1 km / 0.7 mi
Batik Painting Museum Penang 1.1 km / 0.7 mi
Kapitan Keling Mosque 1.1 km / 0.7 mi
Leong San Tong Khoo Kongsi 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • hotel
  • Car park
  • 24-hour reception
  • Check-out hour
  • Wi-fiExtra charge
  • Concierge
  • Bar
  • Outdoor freshwater pool
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PREMIUMFAMILY ROOM • PREMIUMFAM.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    FAMILY ROOM PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSIC KING BEDSUITE • CLASSIC KING BEDSUI.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSIC DOUBLE BEDSUITE • CLASSIC DOUBLE BEDSUI.AS-DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Granite Luxury Hotel

    SUITE TWO QUEEN BEDS

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

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  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

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    The Granite Luxury Hotel

    SUITE KING SIZE BED

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

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    Room code: SUI.KG-2

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  • SUITE PresidentialSUITE • PresidentialSUI.6S

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

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    The Granite Luxury Hotel

    SUITE Presidential

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

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  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

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    The Granite Luxury Hotel

    Double or Twin PREMIUM KING BED

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

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  • SUITE DELUXESUITE • DELUXESUI.DX

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

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    The Granite Luxury Hotel

    SUITE DELUXE

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

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    Room code: SUI.DX

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  • SUITE CLASSICSUITE • CLASSICSUI.AS

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC

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    The Granite Luxury Hotel

    SUITE CLASSIC

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS

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  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

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    The Granite Luxury Hotel

    SUITE DELUXE TWO BEDS

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

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  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

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    The Granite Luxury Hotel

    SUITE STANDARD

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

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  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    The Granite Luxury Hotel

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

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  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

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    The Granite Luxury Hotel

    DOUBLE LUXURY

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

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Guest reviews

What other guests saying about The Granite Luxury Hotel

8.6
Excellent
298 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
9.0 /10
Value
9.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Tai
This hotel exceeded my expectations! Definitely one of my favourites and I’ve already been spreading the word to friends and strangers. This is does NOT feel like a 3-star at all. Service is impeccable and the rooms are top notch, offering things like a pillow menu (which I happily used). Joshua at the concierge desk was phenomenal and suggested many local food places that were authentic and very tasty!
8/10
Excellent
15 Jul 2026
JOHN
Granite Hotel was great SStaff at reception , maintenance staff, pool staff were all v helpful.cant remember name unfortunately
John
Self
8/10
Excellent
15 Jul 2026
Val
Convenient location , beauful pool , clean and helpful staff
Self
10/10
Exceptional
15 Jun 2026
Sukhjeet K
Very clean room, a bit dark in the bathroom but super clean and helpful staff. The pool and the gym were great. Towels provided at pool. Shuttle in the morning to various breakfast areas. Lots of malls close by.. lol. We went to the pool every night to cool off. Bedrooms were comfortable, great sleep. Staff at reception were super helpful!
Family_with_children
10/10
Exceptional
12 Jun 2026
Chong Hock
The staff helping with cehck-in was very friendly and helpful.
We booked the suite room and it was special and well equipped. The sofa bed was however abit stained, but they provided additional.bedding set for used as bed.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Glenn
Suite was large, spacious, close to most things to see in Penang.
Partner
10/10
Exceptional
20 May 2026
Ria
Staff were extremely friendly and helpful! Rooms very all very clean and nicely decorated. Hotel
Is very well kept
Friends
10/10
Exceptional
15 May 2026
Sook Han
The staff are all very friendly and helpful. When we informed front desk staff about a faulty TV . To our surprise the maintenance staff was already at the room door waiting for us immediately. When the card could not work for the elevator, staff immediately rectify the issue.
Especially Ady who is very helpful and provides information and clarifications to assist guests with a cheerful smile.
Well done! Keep up the good work!
Family
8/10
Excellent
07 May 2026
Gary
Large rooms excellent staff good AC poor fridge
Partner
10/10
Exceptional
14 Apr 2026
Nadia
Gorgeous hotel and beautiful room for a very good price. Prob the best hotel on our Malaysian travels. Amazing rooftop swimming pool (with crazy see through bottom) and rooftop bar with stunning views. Downside was no breakfast available at hotel but they offered a free morning bus service into town and suggested food places for breakfast. 5 stars and would definitely recommend xx
Family
8/10
Excellent
13 Apr 2026
MEI KUEN
Clean room, Good service.
Family
8/10
Excellent
04 Apr 2026
Emily
Great hotel, very modern and clean. Only downside, there was loud music until midnight during the week.
10/10
Exceptional
03 Apr 2026
Jay
Could be a 5 star … guess only thing missing is a resturant … fab place. Recommend it 👍
Partner
6/10
Pleasant
02 Apr 2026
Russell
Clean room ok pool. No food or bar
Partner
10/10
Exceptional
30 Mar 2026
Pam
Room was fantastic and rooftop pool was great!! Location was perfect - everything was within walking distance
Partner
8/10
Excellent
26 Mar 2026
Tracie
We stayed here for three nights while visiting Georgetown. Nice room that was very clean. Location was walkable to many things and also a quick Grab ride to anything. Only thing we didn’t know was no restaurant attached so we couldn’t order room service and no coffee! They did have tea available in the room. Filtered water dispenser on the floor. We would stay again.
10/10
Exceptional
22 Mar 2026
Eamon
This was a very enjoyable stay in the centre of Georgetown. The staff were fantastic, very helpful, typical of Penang.
Self
8/10
Excellent
18 Mar 2026
Tuong
Really enjoyed our stay! The rooms were spotless and the air conditioning worked perfectly. It was very convenient having the gym and pool on the same floor. The location is excellent. A special thanks to the staff for being so helpful-they even arranged our transportation to Ipoh upon request. Highly recommended and will definitely book again
Family
10/10
Exceptional
18 Mar 2026
Mary
Great location and a comfortable spot.
10/10
Exceptional
13 Mar 2026
Denise
Close to malls, tourist attractions, great location for restaurants. Supermarket also close by, plus the usual 7 eleven for necessities. They have coin operated washers and dryers in site, best of all are the staff, such really nice people. Would definitely stay again. Spotlessly clean throughout our suite, nice Bed linen and towels - great experiece
10/10
Exceptional
12 Mar 2026
xuan
Very clean suite. Well located close to shopping and food markets
Family
10/10
Exceptional
10 Mar 2026
LEE HUAT
Hotel is very clean and staff very friendly, and helpful. They speak good English and are happy to assist you. Location is superb. Close to where we want to eat and sight see.
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Clinton Lyle
Great spot to stay, rooms are spacious and kept clean
10/10
Exceptional
23 Feb 2026
Joana
The room was really nice and spotless. Staff were very kind. Loved the rooftop pool. Very central location
Partner
8/10
Excellent
16 Feb 2026
Andrew
I was surprised how quiet it was inside the suite bearing in mind its location. Plenty of room, lovely bed and excellent rainforest showef.The views to the South are good and the pool on 14 is amazing. Thetes also a roof terrace on 25 open in the evenings. Alas it was storming the two nights so never experienced it. The shuttle to breakfast areas is novel too.
Leisure Self
10/10
Exceptional
15 Feb 2026
Katherine
All the staff were amazing but especially Arol on the desk and our Housekeeper Shohag. They were exceptional friendly and helpful.
Partner
10/10
Exceptional
13 Feb 2026
Sergio
Very friendly staff, spacious rooms
Leisure Partner
10/10
Exceptional
07 Feb 2026
Ann
Beautiful room and hotel staff
Leisure Family
10/10
Exceptional
07 Feb 2026
Mark
Clean room, amazing pool, unbelievable roof top terrace/bar, friendly staff and great location
Leisure Partner
10/10
Exceptional
31 Jan 2026
Thuong
The room was nice and quiet.
8/10
Excellent
12 Jan 2026
Shahrin
Everything spotless
10/10
Exceptional
12 Jan 2026
wee shyong
From check in, the front staff were great, attentive, offered a drink and cold towel. After minutes of entering room, they called to check if everything was good.
Car lift attendant both were great in helping first timer and do say thank you to both. Finally, Harun , the attendant on my 1906 floor was superb in helping me fill the bottle water when he saw me and greeted us whenever he saw us. Pleasant stay. I will return
Leisure Partner
8/10
Excellent
18 Dec 2025
Wai
The staff very helpful hotel with a great pool
10/10
Exceptional
01 Dec 2025
June
Good, central location
Leisure
10/10
Exceptional
15 Nov 2025
Gillian Fan-Mei
Hotel was located in a fantastic area, walking distances to alot of eateries.
Staff was friendly and helpful. Will definitely stay there again.
Leisure Family
10/10
Exceptional
11 Nov 2025
alan
Clean room, gracious staff
Leisure Friends
6/10
Pleasant
07 Nov 2025
Kam
The hotel is a bit run down. The location is very convenience.
Leisure Partner
8/10
Excellent
04 Nov 2025
Richard
The staff was very accommodating and very helpful
10/10
Exceptional
01 Nov 2025
Fanya
The room sizes are big with room amenities such as water, tea, coffee and bathroom necessities are provided. There was even a microwave in the room and water filtration system in the hallway. Two air conditioners....one for the bedroom and one for the living room makes the place cool and comfortable. Hotel staff are very friendly and helpful. This place is well situated and close to a shopping mall and within walking distance (around 10 min) to main tourist sites.
Leisure Friends
10/10
Exceptional
17 Oct 2025
Wai Leng
Excellent location. Second time I am here and I remain impressed.
Leisure Self
10/10
Exceptional
14 Oct 2025
Neil
Rooms were in great condition. Pool has a great view overlooking the city. Will stay here again!
Leisure Self
10/10
Exceptional
13 Oct 2025
NG
relaxing.......
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
NG
I feel very relax staying there. Will come back next time
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
wayne
Amazing staff beautiful spacious rooms with everything you need and more, highly recommended
Business
6/10
Pleasant
09 Oct 2025
George
Staff was outstanding. Five stars. Internet slow and spotty. Sometimes none at all.
Leisure
10/10
Exceptional
26 Sep 2025
Chin Ping
Loved the welcoming drink and 'freezing' cold towel to cool us down at the reception when we checked in. Room was very spacious and clean. Also appreciate the complimentary teas and coffee. We only drink coffees in the morning and we stayed 3 nights but there were only 2 pods so we had to ask for more for the next day. Everything else was great.
Appreciate that they offered free shuttle to a few places of interest.
Staff was very friendly & helpful.
10/10
Exceptional
25 Sep 2025
Christina
Stayed for 3 nights with my mom to celebrate her birthday.

We've visited Penang multiple times and have been trying out different hotels.
This is by far one of the best and, in terms of value for price paid, this is the best!

Location is great, just a stroll away from 1st Avenue mall which meets our shopping needs.
And the hotel has daily morning shuttles to our favourite breakfast haunts! Though it's only a short Grab ride away, every dollar saved is every dollar available for shopping :)

The staff team is great too, from the bellhop to the receptionist, all smiley and friendly. A big shout out to Wardina for arranging for a birthday surprise for my mum! Thanks so much!

We had the one bedroom suite which has more than ample space for both of us. The room is very clean with very comfortable beds.
Shower pressure is also excellent!

Will defintely stay here again without any hesitation.

Thanks again!!!
Friends_and_family Family
8/10
Excellent
24 Sep 2025
Kuan Yin
Friendly staff
Business_and_leisure Partner
6/10
Pleasant
18 Sep 2025
Simon
No room sevice, no bar, no dining options in the hotel. The hotel itself is nice. No in house movies.
Business_and_leisure Partner
10/10
Exceptional
16 Sep 2025
michael
Liked everything
Leisure Partner
6/10
Pleasant
15 Sep 2025
Lena
Hotel is average. Location is convenient. Will not return to this hotel
Leisure Partner
2/10
Poor
11 Sep 2025
Soon
Room given was not as advertised. There was no complementary minibar as advertised. No change of towels was provided for our stay.
Leisure Family
10/10
Exceptional
30 Aug 2025
Johnny
Its very convenient to explore George Town. The swimming pool had a very nice view.
Leisure Family
8/10
Excellent
13 Aug 2025
Loh Wei
Tower in the room a bit worn out. All others amenities are good.
Leisure Family
8/10
Excellent
13 Aug 2025
Zeinab
Nice and clean. Missing coffee without sugar
Leisure
10/10
Exceptional
08 Aug 2025
Subhadra Devi
Good location, convenient
Business Self
10/10
Exceptional
22 Jul 2025
Lib Wen
Wonderful hotel, room is spacious and clean. Bathtub in the center of the toilet. Just be aware the toilet uses a curtain to cover up. Bed was cosy with options to request for different types of pillows. located in the center of town. Shopping malls just across the road. A great location will be definitely go back again. Oh and the door man named Vignesvaran provided excellent service and very helpful on how to use the automated carpark system.
Leisure Partner
10/10
Exceptional
21 Jul 2025
Poh Hong

Feedback

Staff very accommodating
Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater
Very helpful staff
Lovely pool and bar
Super good location
Friends_and_family Family
8/10
Excellent
25 Jun 2025
Mark
Very nice hotel, great location for walking around Georgetown. Very friendly and helpful staff. Only slight negative was rooftop bar. No wine by glass available and could only buy spirit s by the bottle ? Very strange. Overall, very nice hotel and would return.
Leisure Partner
10/10
Exceptional
21 Jun 2025
CLAYTON
Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors.
Leisure Partner
10/10
Exceptional
01 Jun 2025
Wai Hng
Awesome hotel
Business_and_leisure Self
10/10
Exceptional
01 Jun 2025
Chantale
Good hotel , nice pool
Leisure Family_with_children
8/10
Excellent
28 May 2025
Johnny
Property was nicely furnished and staff were friendly
Leisure Family
10/10
Exceptional
25 May 2025
rich
Great amenities and clean environment
Leisure Partner
10/10
Exceptional
21 May 2025
Audrey
Property is well located with amazing staff, great rooms and amenities - especially the pool area.
It is walking distance to the old town and all the spots you want to get to
Leisure Friends
8/10
Excellent
01 Apr 2025
Ronald
Nice hotel in a good location with very pleasant employees.Only thing I would change is a heated pool
Leisure Partner
6/10
Pleasant
30 Mar 2025
Gerd
chipped paint missing grouting in shower edge tiles in bathroom need attention leaking tap dirty sofa bed stained and worn out this in my opinion is not a luxury hotel and the staff need to pick up on their english language skills could be and should be so much better
Leisure Partner
10/10
Exceptional
30 Mar 2025
Stephanie
They have pillow menu which was really nice touch and make the stay more comfortable
Leisure Family_with_children
10/10
Exceptional
02 Jan 2025
Sarah
Accomodation was very spacious, wonderful staff.
Leisure Partner
10/10
Exceptional
30 Dec 2024
Mary
Lovely room and location.
Partner
10/10
Exceptional
16 Dec 2024
Chew Hak
I like the cleanliness and helpful staff.
Leisure Family
10/10
Exceptional
27 Nov 2024
Verified traveler
Very clean and good sound proof room. Staff is helpful
10/10
Exceptional
22 Nov 2024
Verified traveler
The stay is amazing. We really had a great time there.
Staff are nice, friendly and approachable.
Nice, big and clean room, and good location as well.
Will definitely return to this hotel on my next visit to Penang.
Partner
8/10
Excellent
20 Nov 2024
Tiziana
Das Zimmer war groß, schön und sauber. Das Personal war sehr freundlich und zuvorkommend. Leider war das Bett sehr hart, was auch die angebotenen Ersatzkissen nicht verbessern konnten. Wir hatten unser Zimmer in der 4. Etage, der Straßenlärm war leider stark durch die geschlossenen Fenster zu hören.
Partner
10/10
Exceptional
19 Nov 2024
Rozmin

Wonderful hotel in great location

Great hotel in convenient location. All the staff spoke English and were very helpful. They didn’t serve breakfast at the hotel but offered free shuttles to various locations. Hotel is walkable to lots of markets, shopping mall and sights.
Partner
10/10
Exceptional
15 Nov 2024
LER
The staff are friendly and always there to help whenever necessary.
Friends_and_family Family
10/10
Exceptional
09 Nov 2024
Hwee Hwee
The room is big and spacial.
Aircon is powerful.
This is what I like 👍
Leisure Family
10/10
Exceptional
02 Nov 2024
Darren
Good hotel to stay. Accessible location.
Business Self
10/10
Exceptional
01 Nov 2024
Chee Lim
A bit of walking to the main cafe and food street.
Leisure Partner
10/10
Exceptional
15 Oct 2024
Nicole
Great service. Very helpful and friendly staff
Partner
8/10
Excellent
09 Oct 2024
Ian
Staff were friendly and helpful. Great location. Excellent to have a street food hub right behind the hotel.
Our room, the Dazzle, had a bit of noise due to the car parking but nothing we couldn't sleep through.
Leisure Family
10/10
Exceptional
07 Oct 2024
Antonio Pak Tat
The accommodations were comfortable and well appointed, making it a perfect retreat, the location was right in the middle of all the exciting eating places.

What truly stood out to me, however, was the outstanding security measures in place. I felt safe and secure throughout my entire stay, which is something I highly value when traveling. The staff was not only friendly and professional but also vigilant, ensuring that all guests enjoyed a worry-free experience.

I want to give special thanks to Mr Vignesvaran for assisting me on my car breakdown during my stay.

Overall, I highly recommend this hotel for anyone looking for a safe, welcoming and comfortable place to stay.
Leisure Family
8/10
Excellent
06 Oct 2024
Yew Wing
Room is spacious and clean. Staff is friendly. Walking distance to some eateries and shopping malls.
Leisure Friends
10/10
Exceptional
09 Sep 2024
Binte Abdul Rahman
Service staff are good, room are clean and area is safe! 👍👍Walkable to all area of attraction!
Leisure Family
8/10
Excellent
07 Sep 2024
Antonio Pak Tat
the hotel parking is easy and location is very central easy to walkabout
Leisure Family
8/10
Excellent
07 Sep 2024
Verified traveler
Location not bad. But waiting of lift take some time. Was given few choices of pillow & bolster. Room not covered with carpet. Was a plus point for me.
Friends_and_family Friends
8/10
Excellent
26 Aug 2024
Mei Mei Bibi
Newly renovated. 2 blocks, hotel type and service apartment type. Nice infinity pool, surprisingly cold on a sunny day. Local snacks and drink provided as free mini bar items, thank you.
Leisure Family
2/10
Poor
11 Jul 2024
Kenneth
Front desk staffs are not helpful. The room is poorly maintained. Thin walls, you can hear everything going on outside. Housekeeping staff is not diligent in cleaning room or even replacing fresh towels. Forget about accommodating guests early check in request, checking guests into their room on time is a feat they cannot accomplish. We had to wait 45 minutes in the lobby after being turned away due to “no room available”.
Business_and_leisure Friends
10/10
Exceptional
25 Jun 2024
ROSS
Good value for money in a great area.
8/10
Excellent
17 Jun 2024
Verified traveler

Accessible and lovely

Helpful staff who were always quick to assist. Just spots of non-cleanliness here and there in the room, but otherwise awesome and centrally located hotel with wonderful amenities!
Friends_and_family Friends
4/10
Poor
17 Jun 2024
Steven

Bad experience

No reply on my request for upgrade and double bed and high floor.
Eventually given very low floor and twin bed and no view facing.
Front desk was not helpful
Partner
10/10
Exceptional
10 Jun 2024
SURANTIN
Staff are very friendly and very helpful.
Leisure Family
10/10
Exceptional
30 May 2024
Verified traveler
Stayed here 3 nights in the new wings. Highly recommended for tourists who like to visit Georgetown city core, Walkable to everywhere except to the beaches in Batu Ferringhi. Automated tower Parking is included the suite room.
Friends_and_family Family
10/10
Exceptional
30 May 2024
Fook Loy
Stayed here 3 nights in the new wings. Highly recommended for tourists who like to visit Georgetown city core, Walkable to everywhere except to the beaches in Batu Ferringhi. Automated tower Parking is included the suite room.
6/10
Pleasant
27 May 2024
Christy
The customer service was disappointed.Had a mis-matched booking record (booked 3 rooms,but only 2 rooms shown in their record).
I took their initial suggestion to call Expedia and I received confirmation of my booking is correct,however,during check in,they claimed they still do not have Expedia's confirmation for the third room's booking,and suggested again me to call Expedia,but I refused as I felt that is between them and Expedia for such incident, they should do the verification instead of asking the customer to do it.

Eventually I received 3 rooms per my booking and my experience with the hotel is good.
But I strongly feel that the hotel staff should be equipped with better problem solving skills as to able resolve any problems in different situations quickly.


Leisure Family
6/10
Pleasant
25 May 2024
Verified traveler

bad impression

The location not bad but is in a side street with bad smells. The Lobby is small and has 2 elevators up to room but only one was working properly & pool is very small
Partner
6/10
Pleasant
21 May 2024
Verified traveler

bad impression

The location not bad but is in a side street with bad smells. The Lobby is small and has 2 elevators up to room but only one was working properly & pool is very small
Partner
8/10
Excellent
01 May 2024
Wai Yee
The location is awesome for local culture. But will be nice if hotel just provide enough toilet paper and coffee for those who stay multiple nights
10/10
Exceptional
25 Apr 2024
Yeo Chee
Staffs was very attentive and helpful both at Concierge and Housekeeping.
Special thanks to front desk Ms Zulaika for service rendered.
Will strongly recommend to friends and family.
Leisure Partner
10/10
Exceptional
27 Mar 2024
Jen
We had a perfect 3 night stay at the Granite.
The suite is an amazing big suite and beautifully decorated in traditional colours.
The bed is super comfy and large.
The location is perfect and walking distance to all the streets art and other attractions.
The rooftop pool is making and great views over the city and the roof top bar, just tops it all.
I can highly recommend hiring a tuk tuk bicycle ride at night. We had the best night with our rider taking us round the street art through little India upto the sea front. It really made our stay in Penang perfect.
Go up the hill also, we spent over 5 hours up the hill and loved the walks and cooler air.
Our only regret is we didn’t have longer in Penang.
Thank you Granite hotel and Penang we will be back some day.
Leisure Partner

Location & surroundings

The Granite Luxury Hotel
191a Magazine Road George Town Penang, Georgetown, Malaysia

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