White Mansion Penang

2/10

Poor

09 Dec 2025

Kendra

Property insisted on cash deposits, including double payments that were already made to Expedia, and tried to make us keep our shoes in the lobby.

Leisure Partner

8/10

Excellent

25 Oct 2025

WS

Needed a clean and quiet room for my business trip, this one is quite good for the price

Business Self

8/10

Excellent

24 Sep 2025

Too

.

2/10

Poor

05 Jul 2025

Amelie

Worst hotel ever

Family_with_children

2/10

Poor

01 Feb 2025

Glynn

Very small room, only 9 m2. The photo is deceptive and it does not say anything about it on the web site. You could only just walk around the bed.
Wardrobe, was a small rail above the small fridge on the work top. No space for anything.
We only had 1 pillow each and asked for another one, but were told no there are no more and use the cushions, which was unacceptable.
The only positives are. Very clean, nice hot shower and quiet A/C during the night.
Unfortunately, we would not stay again.

Partner

6/10

Pleasant

16 Nov 2024

LE QING

Floorings a tad dirty
Bathroom shower handles had algae, the hand soap is in a plastic bottle btw
Air conditioning shuts off in 10 hours btw and it’s not very cold btw
There’s a loud engine sound everywhere and wifi only works when you’re at the door

Leisure

4/10

Poor

17 Aug 2024

Verified traveler

No parking available , not inform before

Friends_and_family Family

6/10

Pleasant

26 Jun 2024

Verified traveler

I stayed in this hotel for an entire week, not once did anyone come to clean the room. The wifi is terrible, it cuts off regularly and when it does work it's sub 10mbps. There was no hot water, it's lukewarm at best. I didn't mind most days since it's so hot out but it's rather uncomfortable when you come back after a long day out and have already cooled down to then take a cold shower. Then there's the shoe policy, you must take them off and store it in a locker on the ground floor before going to your room. The room itself is small AF, there's nowhere to put or hang up your clothes... I mean this literally, there's like a little space on the counter where the fridge sits. The only good thing about this hotel is the location.

Self

10/10

Exceptional

29 Feb 2024

Suppawan

Best place to get away from busy life. Staff is good but we did not get any engagement in the hotel so that’s why.

Leisure Self

10/10

Exceptional

19 Feb 2024

Marie Anne

We liked our room with an heritage feel.

Leisure Partner

6/10

Pleasant

05 Feb 2024

ricky

No proper parking provided

Leisure Partner

8/10

Excellent

24 Jan 2024

Bridgette

While it stated that it was close to Komtar, it was, but there’s nothing much worth seeing or doing there unless you have little kids. Otherwise, this hotel is far from restaurants unless you want to eat all the time at the street vendors. There are also no bars unless you go to one of the nice high rise hotels. So the location is not really that great.

Leisure Partner

8/10

Excellent

23 Jan 2024

Chantal

Tres bien situé

Le personnel est aidant et accomodant. Chambre petite et fonctionnelle près du secteur touristique et de la station de bus. Seul bémol, un nouveau regroupement de street food faisait ces debuts à l'arrière du bâtiment. C'était a ce moment peu achalandé.
La fenêtre de notre chambre donnait sur le coté donc peu dérangeant. La musique jouait jusqu'à max minuit.

Partner

8/10

Excellent

08 Dec 2023

Suet fong

good: good location, boutique style hotel, value for money.

bad: background noise that cannot be ignored

Business_and_leisure Self

6/10

Pleasant

03 Nov 2023

Matthew

Didn’t stay

Although we booked this hotel, we didn’t’t end up staying. We found the room much too small, plus there was no wardrobe, just a rail above the desk (and kettle). We didn’t know you had to leave your shoes in the lobby before booking. The roadworks outside (although temporary) were the last straw so we stayed elsewhere. The receptionist was great about it, explaining that it’s more a backpacker’s place, which we are not. The receptionist was great and suggested we claimed a refund, so fair enough to the staff on-site.

Partner

6/10

Pleasant

02 May 2023

Karin

The hotel is well located and at walking distance of main attractions. Also, very close to the bus station. But there is a bar next to it with live (and loud) music until late at night every night. Rooms with balcony face straight to the bar. Not recommendable for people that want to sleep early.

Leisure Self

10/10

Exceptional

12 Mar 2023

Marcus

Great

Leisure Family

10/10

Exceptional

06 Mar 2023

Aimon

Love this place!

Loved staying here! The hotel has a beautiful aesthetic and they stick to it - from the outside to everything inside - it’s gorgeous even though it’s a bit on the small side. Perfect for solo/duo travelers. Even better if you’re the kind that enjoys music because right next door is the “hideaway” area (which our room’s balcony actually opened out to) which is like an open air area with food and drink vendors, with music every night. There are also loads of shops, great restaurants, cafes and even the mall is quite nearby. Overall, i have absolutely no complaints and having to store your slippers before going up to your room is a small price to pay for how clean the place is because of it

Partner

2/10

Poor

05 Oct 2022

lian choo

Not my standard . Sorry and will not stays in any boutique as too small and toilet facilities are poor.

Leisure Partner

4/10

Poor

14 Nov 2020

Tan

The awkward moment was when we ask to change our shoe n carry our shoe back into our room, each time when u going out or coming back to our room. Not counter service after 8pm, when we suddenly feel to request for extra pillow time we wanna sleep. Sink so small. N we get parking coupons

Partner

10/10

Exceptional

10 Oct 2020

edmund

White mansion review

White mansion is an excellent place to stay for a trip to Penang. The rooms are finished to a very high standard and the front desk team are very helpful. It is in a good location and we would stay here again in the future.

Partner

10/10

Exceptional

02 Sep 2020

Thiam Soon

Prepare Cash note.

This was amazing sty in this hotel. The only embarrassed it need RM100 cash for the security deposit. Unfortunately I only managed to get RM 50 include all the small note & coins

Partner

10/10

Exceptional

14 Mar 2020

chandran

Perfect stay

It was amazing stay. Those wants out of city life and try simple and heritage, this is it. The concept was good. Friendly reception.

Self

8/10

Excellent

20 Feb 2020

Ka Yi

Great location and nice historical building, but small room and limited amenities

Partner

6/10

Pleasant

24 Oct 2019

NK

The property was cheap and not too far from the centre of town & attractions. Cold & hot water dispenser available near rooms. Room was quite small, bathroom products not replaced daily, no tea available in room just coffee, supply not refilled. Breakfast rather ordinary. Bar was closed everyday.

Business_and_leisure Friends

8/10

Excellent

20 May 2019

Kevin

Nice, clean, neat, small hotel

A nice tidy small hotel. The staff pay attention to keep the place looking smart. The reception staff were always welcoming and helpful.It's nice to see one of the old colonial era buildings looking smart and providing such a worthwhile service. The hotel is close to Komtar and the bus station so travel to anywhere is easy. A little tip, free buses run in a circular route down to the ferry terminal and back.

8/10

Excellent

12 May 2019

Gwen

Good, convenient location to areas nearby, all within walkable distance

Leisure Self

6/10

Pleasant

18 Apr 2019

Helena

Has potential but disappointing

They never replied to any emails, forgot something in the room and that was apparently never found. Downstairs restaurant is quite loud too. Ppl are very friendly but without following though.

10/10

Exceptional

12 Apr 2019

Verified traveler

Everything was awesome.. The interior is something unlike typical hotel. However, the room was not soundproof as much as I would like it to be I can hear the clean lady outside even a light cough can be heard in the room. I understand some people are the quiet and I can see that the receptionist is one of them but she responded to all my requests humbly and smiled when we met eyes. Sambal Nasi Lemak needs a kaw one, other food and drinks were great.

Leisure

8/10

Excellent

17 Mar 2019

Pc

Overall okay, just not parking space.

Leisure Friends

8/10

Excellent

13 Mar 2019

Verified traveler

Great location in the historic part of town. Wonderfully and imaginatively renovated.

Business_and_leisure Family

10/10

Exceptional

25 Feb 2019

Verified traveler

friendly staff

8/10

Excellent

14 Feb 2019

Stephen

Newly renovated hotel in local neighbourhood.

This really is a boutique hotel.This area is becoming local hip + the bar downstairs was quite busy in the evening.The rooms are small but bright.Everything decorated in good taste.It appeared that the TV was not subscribed to any English channels + I was the only non Asian guest but the young lady at the front desk spoke good English.
Freshly ground coffee for breakfast with toast + jam.Cooked Asian food available.
Easy walk to KOMTAR where the bus station + mall is.
Demolition work in progress across the street but they didn't wake me until 8am.
No lift and polished wooden floors are slippy without shoes which you are required to remove.
Enjoyed my stay though.

2/10

Poor

09 Feb 2019

Verified traveler

The hotel is in a good location - a 25 minute walk to the centre of Georgetown. It's only been open 3 months.
24 hours after arrival I was asked to change rooms because of a mistake - not mine.
I had to ask twice for toilet paper.... you'd think that was a prerequisite!
Reception is not 24 hour, as stated and there was nobody there at 8am when my room key failed to work after breakfast. The chap who 'runs' the buffet (not great by the way) suggested I contact the manager by phone as so many previous guests had complained about the keys.
I sent two sms but no reply. I then sent an email and had a response 36 hours later with a very unsatisfactory response, thanking me for my feedback!!
Oh, and if you put the 'do not disturb' on your door, they still knock.
Poor staff training and dreadful service. Never again.

Leisure Self

10/10

Exceptional

09 Feb 2019

Naveen

Trendy property with good proximity to KOMTAR and yet provides a stay void of the commotion and noises. Friendly staff. Ideal place to stay if you appreciate simple things in life. Smaller room. Ideal for 2. Can see the care that has gone into every single detail of the property. Would recommend to friends.

Leisure Partner

8/10

Excellent

29 Jan 2019

Verified traveler

it was a pleasant stay

8/10

Excellent

25 Jan 2019

Angie

Newly renovated heritage building with lovely staf

This is a newly renovated guesthouse with lovely, helpful staff in a heritage building. Rooms are small with no drawer space at all and only 4 coat hangers on a rail; as we were there for a week this was a problem for us (we got 4 more hangers when we asked). Breakfast is very basic, the best thing being toast and jam. There are hot options but these are cooked early and left to go cold; in such a small property it would be easy to cook items freshly to order. The location is great with street food opposite and Komtar and Prangin Malls for lots of choice in eateries. Tip: buses are extremely cheap and download Grab App for cheap car journeys.

Partner

8/10

Excellent

07 Jan 2019

Verified traveler

It’s definitely a nice place to be BUT there is no parking! Plus there is NO parking area available to near by. It’s horrible. The site shown there is free parking but never state that we have to fight for it with the public. Maybe it’s best, you specify about the meaning of your “free parking”.

6/10

Pleasant

03 Jan 2019

Verified traveler

Building is old, I like to sleep without ear buds in. 50 bucks Canadian a night is a decent price. Noise is loud, water from floors above is loud, dogs out side the build and car noises are loud.

I suggest requesting a top floor room, I asked repeatedly for a quite room, end up with the vip room, language barrier defn played a room.

Over all for 50 bucks all in can’t go wrong. Any hotel in the city you should not except anytype of western standard.

Strong chemical smell in room from laundry, have a headache still.

Business Self

8/10

Excellent

02 Jan 2019

Verified traveler

nice hotel near to the town. But the troublesome part is have to take our shoes before we go upstairs to our rooms

8/10

Excellent

26 Dec 2018

Brandon

Room is nice and cosy. May need to have a few more hangers or space to hang clothes. It's a shop house so space could be a constrain if carrying large luggage. Overall it's convenient, near food/drinks places and clean.

10/10

Exceptional

23 Dec 2018

J

Overall a nice and cozy hotel

8/10

Excellent

21 Dec 2018

Verified traveler

Overall is good, just the shower gel provided is not enough for 3 of us to stay for 1 night

8/10

Excellent

21 Dec 2018

Verified traveler

The rooms' interior design is very beautiful and i would say very social media friendly. Perfect for taking pictures and momentos at the hotel. But, be prepared with limited space in the room. And also, i was a bit unpleased with the absence of a cupboard of any sort for my luggage. Nevertheless, I had a wonderful stay with my husband and child at the hotel.

8/10

Excellent

16 Dec 2018

L

Lovely hotel! Although is it quite small, they really optimize the room and made it very practical. Really beautiful as well! I love the idea of putting our shoes away and wearing slippers-- very homey :D

8/10

Excellent

12 Dec 2018

Verified traveler

Nice hotel and view

10/10

Exceptional

11 Dec 2018

Verified traveler

Nice and brand new hotel. Good location and value for money paid

8/10

Excellent