HB
Half Board
Usually includes breakfast and one additional meal.
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Jen Penang Georgetown by Shangri-La
Penang · Malaysia
Magazine Road, George TownView location
8.8/10Excellent1,000 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Jen Penang Georgetown by Shangri-La
JEN Penang Georgetown by Shangri-La enjoys a prime location in Georgetown's commercial and shopping district, just a 20-minute drive from Penang International Airport. This hotel offers easy access to shops, businesses, historical sites, and the Bayan Lepas Industrial Zone, plus convenient connections to two local shopping malls.
Guests can also utilize the complimentary shuttle bus to the beach. The hotel features an outdoor swimming pool, a 24-hour fitness center, a steam room, and sauna. Its 443 guest rooms and suites provide comfortable accommodations with panoramic city views.
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With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This family-friendly hotel is 0.6 mi (0.9 km) from Prangin Mall. Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions.
Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, a business center, and limo/town car service.
Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
- Airport shuttle fee: MYR 96 per vehicle (one-way, maximum occupancy 4)
- Nearby parking fee: MYR 72 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
Malay
Japanese
English
Chinese (Mandarin)
Nearby attractions
1st Avenue Mall
0.1 km / 0.1 mi
KOMTAR
0.2 km / 0.1 mi
Prangin Mall
0.2 km / 0.1 mi
Hin Bus Depot Art Centre
0.3 km / 0.2 mi
Kidland Penang
0.4 km / 0.3 mi
The Top at Komatar
0.4 km / 0.3 mi
Chit Tiau Lor Ban San
0.8 km / 0.5 mi
Armenian Street
0.8 km / 0.5 mi
Pasar Chowrasta
0.9 km / 0.5 mi
Georgetown UNESCO Historic Site
0.9 km / 0.6 mi
Cannon Street
1 km / 0.6 mi
New World Park
1 km / 0.6 mi
Loo Pun Hong
1.1 km / 0.7 mi
Kapitan Keling Mosque
1.1 km / 0.7 mi
Leong San Tong Khoo Kongsi
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2017
- Total number of rooms: 443
- Number of floors (main building): 17
- Twin rooms: 178
- Double rooms: 209
- Suites: 9
- Apartments: 6
- Family rooms: 40
- Accessible rooms: 1
- hotel
- American Express
- JCB
Show 85 more facilities & services
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wired Internet
- Wi-fiExtra charge
- Local and international calls
- Car hire
- Transfer service
- Secure parking
- Valet parkingExtra charge
- Room service
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Garden
- Concierge
- Gym
- Luggage room
- Electric kettle
- Towels and bed linen
- Café
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- Secretarial serviceExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Sauna
- Steam bath
- MassageExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunchExtra charge
- À la carte lunchExtra charge
- Set menu lunchExtra charge
- BrunchExtra charge
- Buffet dinnerExtra charge
- À la carte dinnerExtra charge
- Set menu dinnerExtra charge
- Breakfast and dinnerExtra charge
- Special dietary optionsExtra charge
- Vegetarian mealExtra charge
- SnacksExtra charge
- Children get free accommodation, meals payable on the spot
- Deposit on arrival
- Early Check-in
- Early departure
- Identification card at arrival
- Table tennis
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE CLUBSINGLE • CLUBSGL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SINGLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
APARTMENT KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE DELUXE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CLUB DELUXETWIN • CLUB DELUXE • 1 Bedroom • 28 m²TWN.CB-DX
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN CLUB DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB-DX
Room amenities
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLUBTWIN • CLUB • 28 m²TWN.CB
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Rollaways on demand, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Extra beds on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN CLUB
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Rollaways on demand, Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB
Room amenities
- Children share the bed with parents
- Extra beds on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CLUBRoom • CLUBROO.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Room CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BED • 1 Bedroom • 32 m²FAM.KG
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Soundproof room
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Welcome pack
Show all 35 amenities
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Telephone in the bathroom
- Hot tub
- Radio
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Pillow menu
- Cot on demand
- Turndown service
- 220V power supply
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
FAMILY ROOM KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.KG
Room amenities
- Soundproof room
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Welcome pack
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Telephone in the bathroom
- Hot tub
- Radio
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Pillow menu
- Cot on demand
- Turndown service
- 220V power supply
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLUBTWIN • CLUBTWN.CB-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 28 m²TWN.DX
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width, Rollaways on demand
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Extra beds on demand
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width, Rollaways on demand
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Children share the bed with parents
- Extra beds on demand
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CLUB KING BEDFAMILY ROOM • CLUB KING BED • 1 Bedroom • 28 m²FAM.CB-KG
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Hot tub
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
Show all 35 amenities
- Cable TV
- Satellite TV
- Welcome pack
- Make-up mirror
- Slippers
- Bathrobes
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Pillow menu
- Cot on demand
- Turndown service
- 220V power supply
- Alarm clock
- Toiletries
- Desk
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
FAMILY ROOM CLUB KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.CB-KG
Room amenities
- Tea and coffee making facilities
- Hot tub
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Satellite TV
- Welcome pack
- Make-up mirror
- Slippers
- Bathrobes
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Pillow menu
- Cot on demand
- Turndown service
- 220V power supply
- Alarm clock
- Toiletries
- Desk
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 60 m²SUI.EJ-2
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Soundproof room
- Slippers
- Safe
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
Show all 20 amenities
- Direct dial telephone
- Hairdryer
- Bathtub or Shower allocation on arrival
- Bathroom
- Bathrobes
- Satellite TV
- Housekeeping
- Desk
- Toiletries
- Individually adjustable air conditioning
- Pillow menu
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SUITE EXECUTIVE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-2
Room amenities
- Soundproof room
- Slippers
- Safe
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathtub or Shower allocation on arrival
- Bathroom
- Bathrobes
- Satellite TV
- Housekeeping
- Desk
- Toiletries
- Individually adjustable air conditioning
- Pillow menu
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB DELUXEDOUBLE • CLUB DELUXE • 1 Bedroom • 28 m²DBL.CB-DX
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom: 1
- Hot tub
- Telephone in the bathroom
Show all 35 amenities
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Satellite TV
- Welcome pack
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- 220V power supply
- Turndown service
- Cot on demand
- Pillow menu
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Radio
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE CLUB DELUXE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-DX
Room amenities
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom: 1
- Hot tub
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Satellite TV
- Welcome pack
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- 220V power supply
- Turndown service
- Cot on demand
- Pillow menu
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Radio
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
FAMILY ROOM KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 60 m²APT.ST-22
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Pillow menu
Show all 34 amenities
- Cot on demand
- Turndown service
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Welcome pack
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Hot tub
- Wake-up service
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
APARTMENT STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST-22
Room amenities
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Pillow menu
- Cot on demand
- Turndown service
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Welcome pack
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Hot tub
- Wake-up service
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUBDOUBLE • CLUBDBL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CLUBFAMILY ROOM • CLUBFAM.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
FAMILY ROOM CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: FAM.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLUBTWIN • CLUBTWN.CB-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 28 m²DBL.DX
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Hot tub
- Telephone in the bathroom
- Soundproof room
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Towel menu
Show all 37 amenities
- Plug adaptor
- Cable TV
- Satellite TV
- Wake-up service
- Pillow menu
- Cot on demand
- Turndown service
- 220V power supply
- Alarm clock
- Extra beds on demand
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Welcome pack
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Bathroom: 1
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE DELUXE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Toiletries
- Hot tub
- Telephone in the bathroom
- Soundproof room
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Satellite TV
- Wake-up service
- Pillow menu
- Cot on demand
- Turndown service
- 220V power supply
- Alarm clock
- Extra beds on demand
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Welcome pack
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Bathroom: 1
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SINGLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CLUB DELUXESINGLE • CLUB DELUXESGL.CB-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SINGLE CLUB DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CB-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 28 m²SUI.EJ
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SUITE EXECUTIVE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Room amenities
- Living room: 1
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CLUB KING BEDTWIN • CLUB KING BEDTWN.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 28 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- 220V power supply
- Turndown service
- Cot on demand
Show all 35 amenities
- Pillow menu
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Hairdryer
- Radio
- TV
- Direct dial telephone
- Bathtub
- Bathroom: 1
- Shower
- Hot tub
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Satellite TV
- Welcome pack
- Make-up mirror
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
DOUBLE DELUXE KING BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- 220V power supply
- Turndown service
- Cot on demand
- Pillow menu
- Wake-up service
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Hairdryer
- Radio
- TV
- Direct dial telephone
- Bathtub
- Bathroom: 1
- Shower
- Hot tub
- Telephone in the bathroom
- Soundproof room
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Satellite TV
- Welcome pack
- Make-up mirror
Facilities with extra charge
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
FAMILY ROOM KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CLUB DELUXERoom • CLUB DELUXEROO.CB-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Room CLUB DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CB-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 28 m²SUI.EJ-KG
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
SUITE EXECUTIVE KING BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Room amenities
- Living room: 1
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUB DELUXEDouble or Twin • CLUB DELUXEDBT.CB-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Double or Twin CLUB DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUBDouble or Twin • CLUBDBT.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJen Penang Georgetown by Shangri-La
Double or Twin CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Jen Penang Georgetown by Shangri-La
100
reviews shown
Raymond
Room was cleaned.
The wall between room to room seems very thin and I can hear people talking from the next room
The wall between room to room seems very thin and I can hear people talking from the next room
Ganesh
Clean room, great staff, location was amazing
albert
Everyone was helpful friendly
Cheryl
Location was fantastic. Staff were top-notched. Rooms are abit dated and has some mould in the bathroom around the bathtub
Gunalan
Horrible reception staff who screwed up my check in and check out with multiple mistakes and inattentive service and all without regard to my loyalty with the hotel as I have stayed or booked rooms for others there for over 30 days in the last two years. No understanding of or commitment to service quality.
Chin Tung
Great room with helpful staff.
Ian
Very helpful staffs and hotel is besides 1st Avenue Mall, one of the newer mall in Georgetown
Lee
Good hotel - great location
Joseph
Helpful especially Faiza
ADA WING TING
Staff at the counter was exceptionally efficient and friendly, helpful.
Tasneem
Excellent location. Close to a mall and lots of restaurants.
Yen Pheng
The hotel is located near komtar and 1st avenue mall and accessible from other night street food.
The spread in the breakfast was good as it has cereals, ham, Asian food and pantries. It would be nice to have more Danish selection instead of croissant.
The staff in the breakfast was attentive and excellent service.
The tv in the room hang when watching youtube. Perhaps the WIFI was weak. Since the tv was mounted on a wall, it would be good if it was bigger tv. see photo attached.
Excellent service provided by staff during check in and check out.
Overall it a pleasant stay.
The spread in the breakfast was good as it has cereals, ham, Asian food and pantries. It would be nice to have more Danish selection instead of croissant.
The staff in the breakfast was attentive and excellent service.
The tv in the room hang when watching youtube. Perhaps the WIFI was weak. Since the tv was mounted on a wall, it would be good if it was bigger tv. see photo attached.
Excellent service provided by staff during check in and check out.
Overall it a pleasant stay.
Ligek
Amenities were great and location was perfect to explore Penang. The Chambermaid on 13th floor have done an excellent job as the room was clean and well maintained. Thank you as you have make our stay pleasant and comfortable. 👍👍👍👍👍
My-Linh
Clean hotel in a great location near restaurants and shops, with friendly staff—though luggage space is limited.
Brett
Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that \"all bread is gluten free\", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay
Shu Hui
Great location, clean rooms, well-maintained premises. Most importantly, observant and proactive staff. From front desk to security staff, everyone we met was friendly and helpful. Highly recommend!
Fozia
Good breakfast, comfortable rooms. Mall is next door
Mohamed
Returning stay. love it. very accessible and convenient
Lee Peng
Nice location and very accessible to any places of interest.
Kim Huat
NA
Lesley
All fine
Anita
Nice staff and clean rooms. There are also some good dining options nearby.
Nur Dhamirah Sakinah
Clean room, walking distance
Puay Yong Shally
NIL
Simon
Polite staff and good location.
Chuey Lai
The reception staff n porter personnels are all very friendly n helpful in resolving customers problems whether is small or big. Hotel location is very convenient to attractions, eateries, Chinatown, bus interchange n the free CAT bus services that serve the Georgetown city.
Yasuyo
The plug on the bath tab does not work easily. Pls fix it.
Chee Heng
Clean
Rohit
Clean room
Hongshuen
Generally friendly staff
Hilda
Yes.
Jeremy
Staff was great. Complaints. Were poor layout of the room. 2 adults with 3 suitcases left us no room to put or suitcases out, no room to put clothes.
No garb bars in shower, no non slip on shower floor made it very slippery with nothing to hold onto.
No garb bars in shower, no non slip on shower floor made it very slippery with nothing to hold onto.
Junjie
good!
Christopher
Modern high-rise hotel at the south edge of Old Town. Right next door to several shopping malls and to Noordin Street. Very convenient to Thaipussam celebrations many of which take place right in front of the building. Armenian Street is about 15 minute walk. Beautiful views of Georgetown from club-level floors and from the lounge itself. Main breakfast restaurant was very busy, perhaps because of the ongoing Indian festival.
Gilda
The room is spacious,clean, nice bed, bathroom is spacious, good breakfast, the staffs are very friendly,nice,helpful,courteous,with smiling faces. Close proximity with the mall, bus station, very convenient.
Karen
Excellent location in the heart of George Town! Staff provided excellent service and was especially helpful with helping me book an outstanding tour of the city! Would highly recommend this hotel!
Tom
Clean room, well-appointed with good room service every day. Hotel location is walkable to historic centre but aside a busy road which can be hard to cross at times. Pool area leaves a lot to be desired, very basic with worn out chairs. Good breakfast options.
Patricia
Yes. The room was clean and the staff was helpful
Sonia
Staff were friendly and very helpful and accommodating. Room was clean and location is very convenient. Keep up the good work, Hotel Jen, Penang
Luxmi Devi
Friendly staff at reception and bar. We didn't have breakfast or dinner since we wanted to try local foods in local restaurants in the village.
TIAN LOY
Clean room
Conrad
room was clean, overall ok
Siow Wei
Our 3rd time staying in JEN. Excellent service as always. They helped to prepare a birthday surprise which is highly appreciated.
Chin Heng
Average
MingKhoon
Good location, friendly and helpful staff, clean room
Dejan
Room was clean, and well equiped.
Lee Chin
The stay was good overall, and I was satisfied with most aspects.
The counter staff and concierge were friendly and helpful. Their service was greatly appreciated.
However, the operator customer service was rude and often sarcastic, which negatively impacted the experience.
The housekeeping service did not replenish the tissues, which was a minor inconvenience.
The pillows were too soft for my preference.
The counter staff and concierge were friendly and helpful. Their service was greatly appreciated.
However, the operator customer service was rude and often sarcastic, which negatively impacted the experience.
The housekeeping service did not replenish the tissues, which was a minor inconvenience.
The pillows were too soft for my preference.
Qiping
The rooms are fine for a 4 star hotel. Convenient to tour around.
Srinson
Convenient.
Ashley
Family stay with 2 rooms. Convenient location, clean rooms and friendly staff.
Zi Guang Glenn
Great experience overall
Nur Dhamirah Sakinah
Delicious Breakfast
Cynthia
All good !
Por
Good
Por
Friendly staff and very cozy atmosphere. Will consider to comeback for next vacation.
Wing Kee
The room was spacious and clean
The bed was very good had a few good night sleep. STAFFaattattentive and vortiod
The bed was very good had a few good night sleep. STAFFaattattentive and vortiod
Ratnarajah
Ok breakfast n staff
Li Jing Elaine
Hotel Jen is very well maintained and a top notch hotel despite the age of the building. Beds are comfortable and water pressure was great. Superb location. Friendly staff.
Yap
Clean room & friendly staff
Ratnarajah
The stay was OK Z
jaspal
Room was clean, staff was very friendly and helpful.
Eshan
Staff services are not great. Average room and hotel operating under shangri la brand.
Ruth Sasha
Wonderful hotel , clean and the pillows are so comfortable. We rested well
Binte Mustafa
Strategic location to go around Penang
Thu lap
Very good breakfast lot of variety good customer service comfortable bed
JAE HO
Everything good
Lai Yue Gloria
The room is smaller than expected however location is very good
Loke
Yes
Celine
Excellent service at check in
JEAN-PIERRE
ok
Kevin
Location was great, breakfast was good too. Nothing I did not like.
MICHAEL
Overall a decent stay. I will steff
KEN GUAN
If there was be more vegetarian option in breakfast will. Great and the club room closes too early
Kevin
Good location, great staff and helpful too. Though within our price range it was a lot more 'luxury' than we are usually comfortable with. Lots and lots of food choices from streetfood to restaurants. The concierge was very helpful with information on hiking Penang Hill Heritage Trail and using the Penang Hill Funicular Train retuning. Very nice hotel.
Nadia
Love the hotel!! Room was amazing and so was the location - loved every part of my stay.
Only little thing is that they make you pay a heritage fee around 3RM per night which we weren’t aware of.
Only little thing is that they make you pay a heritage fee around 3RM per night which we weren’t aware of.
Phyllis pey yin
Nice hotel. Very convenient location
Chang Sen Tony
Clean room
Friendly staffs.
Friendly staffs.
Danniel Bo Lin
staffs were helpful, great location
Mohd Reza
Clean room, staff Mr Ramly at the reception area was very welcoming and helpful in providing assistance and advise. Hotel is conveniently located at the city area.
Alex
2 big standouts: Subbiah and his Team 2622622 in morning buffet breakfast over 3 consistent breakfast days took care of breakfast like it was his own hospitable establishment. Professional caring very hard working, gracious, 100% on the ball, make the whole experience top class. The food the drinks everything was crazy awesome. Kudos to this man and the team that brands this Shangrilla establishment.
2nd highlight was the reception manager on that day Keven who helped us on check in to help us with even our expedia booking converting our stay for 3 people to 2 people as my 80 yo mother in law got sick couldn't come and came up with using his discretion to throw in breakfast with Subbiah's team.
we will come back to Jen hotel again when we come back to Penang and hope to see Subbiah again.
By the way, subbiah never approached us, we approached him to tell him how good we thought he was and wanted to know how to provide a review.
Thank you all incl the room cleaning staff at 908.
2nd highlight was the reception manager on that day Keven who helped us on check in to help us with even our expedia booking converting our stay for 3 people to 2 people as my 80 yo mother in law got sick couldn't come and came up with using his discretion to throw in breakfast with Subbiah's team.
we will come back to Jen hotel again when we come back to Penang and hope to see Subbiah again.
By the way, subbiah never approached us, we approached him to tell him how good we thought he was and wanted to know how to provide a review.
Thank you all incl the room cleaning staff at 908.
Swee Tiang
Great location with many shopping and food options
Amanda Jane
Good
Kim Chye
Nice n clean staff very friendly will come back again
Yong
Clean cosy room and very convenient location close to all the food!
Suliasti
Good hotel & best location
Jerry
Good location and excellent customer service!
Jhonny
Nice and well maintained hotel. Good location for local food and shopping.
Michael
renovated the swimming pool
Yue Hann
Location is great and it is next to a mall with a supermarket. Clean, decent amenities and we had an enjoyable stay.
Junhong Jeremy
Excellent hotel for the price and walkable to various malls and the historic district. Also situated next to the bus interchange for long distance buses to other cities in Malaysia, Thailand and Singapore. Room was clean and comfy and the staff were excellent.
Jin Quan
An Exceptional Family Getaway - Exceeded All Expectations!
Rating: ★★★★★ (5/5 Stars)
Review: Our recent 3-day,2-night stay was nothing short of phenomenal. From the moment we arrived until we (reluctantly) left, every detail was perfect.
A huge standout was the breakfast—it was absolutely superb and far beyond our expectations. The variety and quality were excellent, and it was a fantastic start to our days, especially with our family.
What truly made our stay memorable, however, was the incredible friendliness of the entire team. We were greeted with genuine smiles by everyone: from the front office who ensured a smooth check-in, the security who made us feel safe, the bell hops who were always helpful, the cafe staff who were so attentive, to the housekeeping team who kept our room impeccable. Even the staff at the pool and gym were wonderful and engaging.
It’s clear that this hotel has a culture of excellent service, and it made our family trip so relaxing and enjoyable. We will definitely be returning.
Great job and well done to the entire team! 👍👍👍
Rating: ★★★★★ (5/5 Stars)
Review: Our recent 3-day,2-night stay was nothing short of phenomenal. From the moment we arrived until we (reluctantly) left, every detail was perfect.
A huge standout was the breakfast—it was absolutely superb and far beyond our expectations. The variety and quality were excellent, and it was a fantastic start to our days, especially with our family.
What truly made our stay memorable, however, was the incredible friendliness of the entire team. We were greeted with genuine smiles by everyone: from the front office who ensured a smooth check-in, the security who made us feel safe, the bell hops who were always helpful, the cafe staff who were so attentive, to the housekeeping team who kept our room impeccable. Even the staff at the pool and gym were wonderful and engaging.
It’s clear that this hotel has a culture of excellent service, and it made our family trip so relaxing and enjoyable. We will definitely be returning.
Great job and well done to the entire team! 👍👍👍
Lorenzo
Comfortable room. Near to a mall and the bus station.
Hua Teck
Lunch buffet is ok only as food would be better if it’s hot.
Rita
Comfortable bed, spacious room
Irene
Good location & comfort stay
Great location easy access either grab or walking distance to local market/food and shopping mall
John
Lovely hotel, staff and great location
Wonderful stay. Excellent breakfast buffet each morning! Good location and nice pool!
Verified traveler
A little old. But over all is good
Zi Qi
Comfortable stay, good as it it centralised
Seow Lian Jessica
Nil
Not as good as I expected to be even i pay for club room. Room is quite small
Very limited TV programs
Room aircon is very noisy with a irritating sound
Very limited TV programs
Room aircon is very noisy with a irritating sound
David
Nice hotel, great location, great breakfast
Location & surroundings
Jen Penang Georgetown by Shangri-La
Magazine Road, George Town, George Town, Malaysia
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Jen Penang Georgetown by Shangri-La
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