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Jawi Peranakan Mansion

Penang · Malaysia

Jalan Hutton, 153 1View location

9.4/10Excellent262 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.2/109.2
Condition9.2/109.2
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jawi Peranakan Mansion

The Jawi Peranakan Mansion (JPM), the latest addition to George Town Heritage Hotels' collection, is another creation of Chris Ong. The stately Anglo-Indian mansion, acquired in 2012 in a dilapidated state, has been artfully restored.

Three years of restoration revived the original architectural elements: lime plaster walls, wood lattices, plantation shutters, cornices, architraves, Doric columns, and Adam's wheel window arches. The building is an eclectic mix of 18th/19th-century British architecture and Mughal-era Muslim design, accented with Indian ethnic motifs.

The mansion offers eight rooms and six family suites.

Read more about this hotelShow less

With a stay at Jawi Peranakan Mansion, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. This hotel is 2.6 mi (4.2 km) from Gurney Plaza and 5 mi (8.1 km) from Penang Hill.

Make yourself at home in one of the 15 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No elevators Minimum guest age is 1 Noise-free rooms not guaranteed Caters to adults only Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
  • Optional fees
    • Rollaway bed fee: MYR 100 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

New World Park 0.5 km / 0.3 mi
Pasar Chowrasta 0.6 km / 0.4 mi
Georgetown UNESCO Historic Site 0.8 km / 0.5 mi
Prangin Mall 0.9 km / 0.5 mi
Kidland Penang 0.9 km / 0.5 mi
The Top at Komatar 0.9 km / 0.6 mi
Cheong Fatt Tze Mansion 0.9 km / 0.6 mi
Loo Pun Hong 1.1 km / 0.7 mi
KOMTAR 1.1 km / 0.7 mi
Wawasan Open University Main Campus 1.1 km / 0.7 mi
Kapitan Keling Mosque 1.1 km / 0.7 mi
Armenian Street 1.1 km / 0.7 mi
1st Avenue Mall 1.1 km / 0.7 mi
Hin Bus Depot Art Centre 1.2 km / 0.7 mi
Cannon Street 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • Double rooms: 8
  • Villas: 3
  • Family rooms: 4
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
Show 11 more facilities & services
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Electric kettle: 1
  • Towels and bed linen
  • Non-smoking area
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 40 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Jawi Peranakan Mansion

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Individually adjustable air conditioning
    • Shower: 1
    • Hairdryer
    • Mini fridge
    • Electric Kettle: 1
    • Housekeeping
    • Slippers
    • Toiletries
    • Wi-fi
    • Safe
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Jawi Peranakan Mansion

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST-1

    Photos are not available for this room type.

    Jawi Peranakan Mansion

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Jawi Peranakan Mansion

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARD • 1 Bedroom • 50 m²VIL.ST
    VILLA STANDARDPhoto unavailable4 photos

    Jawi Peranakan Mansion

    VILLA STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Room amenities

    • Toiletries
    • Wi-fi
    • Safe
    • Housekeeping
    • Electric Kettle: 1
    • Bathroom: 1
    • Hairdryer
    • Mini fridge
    • Individually adjustable air conditioning
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Jawi Peranakan Mansion

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Jawi Peranakan Mansion

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 2 Bedrooms • 100 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Jawi Peranakan Mansion

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Slippers
    • Toiletries
    • Housekeeping
    • Electric Kettle: 1
    • Safe
    • Individually adjustable air conditioning
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Jawi Peranakan Mansion

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Jawi Peranakan Mansion

9.4
Excellent
262 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
10 Mar 2026
Graeme
If you're looking for a stay that feels like a genuine step back in time, Jawi Peranakan Mansion is a total gem. It's less like a hotel and more like a beautifully preserved piece of Penang's history.

I stayed in one of the Mansion Rooms: The rooms are stunning, filled with character and old-world charm. While the beds were firm, they were still very comfortable.

Being in a historic building, you'll hear some road noise in the mansion rooms, but it didn't bother me-it just felt like part of the city's energy.

The pool is a wonderful. It's the perfect, quiet oasis to cool off after a humid day of exploring.

The staff are incredibly lovely and welcoming. Plus, the location is ideal-you're right in the heart of George Town's best food and culture.

Authentic, charming, and perfectly located. I'd go back in a heartbeat. Probably one of my favourite places in a long time.
Self
10/10
Exceptional
17 Feb 2026
J.
Undoubtedly one of best experiences, if not the highlight of my first visit to Penang and Malaysia in general. Beautiful, elegantly restored property with accommodating staff. Felt extremely safe and at home as a solo woman traveler.
6/10
Pleasant
02 Aug 2025
jing
While the mansion's architecture and design are truly beautiful, the actual stay experience fell short of expectations. The ground-floor room is particularly noisy, with street-level sounds like traffic and conversations being a constant disturbance. Adding to this, the proximity of the windows to the street meant that opening them for fresh air was not an option, as passersby were literally right outside. The staff were functional but not particularly warm or welcoming. Given these issues, I cannot recommend this hotel, especially for those seeking a peaceful retreat in Penang.
Leisure Self
4/10
Poor
18 Jul 2025
LS

Unfriendly stay and reception.

We booked 2 rooms for 3 nights as 2 couples for holiday trip. We expected a cultural peranakan experience in a mansion. But the moment we stepped into the premise, we realised we made the mistake booking this hotel. The receptionist, Mr Muiz checking us in was cold, unwelcoming and unhelpful. When I asked what was some of the interesting places to visit around there, he responded that \"everything is interesting in Penang.\" Mr Muiz whom we later was surprised to learn he was in fact the hotel manager, When we checked into the room, it was rather dark and bare; no wardrobe, no hangers. You have to be on all four to use the hotel safe as it was placed at the very bottom of a small cupboard. No telephone, no kettle nor basic coffee/tea facility in the room, no compendium to explain what guest services were available in the hotel. In fact, we only learned from the night staff that the drinks in the refrigerator were complimentary which the hotel manager did not bother to tell us. The TV was not working when we checked in. When we told the manager that the cable channels were also not working and when it could we expect that to be fixed, he told us that he had already informed the cable company who would come within 24 hours to fix it. The next day I checked with him, he responded \"you know this is Malaysia and you won't know when\". It was only on the last day, we were told by one of the staff it was finally fixed. Would not recommend this hotel to my friends.
Partner
10/10
Exceptional
11 Jun 2025
Hedwidge
Very pleasant. Staff were courteous and helpful.
Self
10/10
Exceptional
31 May 2025
Shirley
Nice staff comfortable spacious room. Clean
Leisure Family
8/10
Excellent
29 May 2025
Yoko
Homely, quiet, ornately decorated, tidy.
Leisure Partner
10/10
Exceptional
25 Apr 2025
Felicity
Gorgeous property!
10/10
Exceptional
25 Apr 2025
Joshua

Beautiful mansion

We loved our stay in this beautiful old mansion building. Our room was huge and the antique furniture added to the beautiful decor. The room was very comfortable and clean, but the air conditioning was not very strong and we needed to sleep with a loud fan overnight. The lap pool was a welcome addition and the hotel was an easy walk to lots of great restaurants and to the colonial centre.
Partner
10/10
Exceptional
25 Mar 2025
Christina
Atmospheric mansion. Rooms are spacious and place is welcoming. Coffee facilities and ironing are shared.
Very friendly and helpful staff. Quite close to many tourist spots but it was too hot to walk much. Caught Grab mainly.
Leisure
10/10
Exceptional
23 Dec 2024
Wilson
Great hotel location
Leisure Family
10/10
Exceptional
24 Nov 2024
Chihhsien

What a wonderful property

Saw some previous negative reviews a out this property after my booking. After checked in, all those negative reviews I read were already out of the window .

From the room to the front desk and staff, everything and everyone was so surprisingly friendly and comfortable. The location is great too. Walking distance to everything in Georgs town.


I am so glad I stayed with this property.
Self
8/10
Excellent
10 Nov 2024
DIANNE

Relaxed and pleasant stay at Jawi P Mansion

We loved our room next to the pool. The property is well maintained and really connects to the heritage experience. Nice lap pool which we used to cool off several times. Staff are extremely pleasant and provided everything we needed. Walkable to some sights and easy pick up by Grab when we needed it. Spoke to a member of staff about breakfast and they said they hoped to bring back this option in the future. A very relaxed stay and would definitely recommend Jawi Peranakan Mansion.
Partner
8/10
Excellent
18 Sep 2024
Jianshan
There was no laundry service in the premises but it is shown there is. I was hoping staff would be more attentive but they didn’t help us with the luggages to our room on the 2nd floor.
Leisure Family
10/10
Exceptional
14 Sep 2024
Janice
The room was in a heritage house and was beautifully decorated. It was lovely and cool and I didnt have to use the aircon
Jalan Penang is nearby with plenty of shopping and restaurants
The free CAT bus is close as well

I would recommend this hotel as a well situated and beautiful place to stay
Self
10/10
Exceptional
02 Jul 2024
Sidar Cem

Great experience

This was very good! The staff was very helpful.
Self
10/10
Exceptional
08 May 2024
Verified traveler

Good and quiet location

Fantastic stay. Great service staff. Clean and big room. One or two of the electronic plugs in the room beside the bed didnt work though.
Partner
4/10
Poor
26 Apr 2024
Lisa
Stayed in the Mansion Villa. The property and room decor is quite unique. But the room itself is basically right up against the street. This means you can hear every motorbike, car and other vehicle passing by. If you are a light sleeper this room is not for you. I left after one night and checked into another hotel because I could not sleep. I'm not sure that other rooms on the property would have been much quieter. Also, there was no \"do not disturb\" sign, and housekeeping staff attempted to enter the room while I was inside. The room could use a bit more cleaning, especially the rugs. Location is good.
Leisure Self
10/10
Exceptional
21 Apr 2024
Bart
A beautiful, historic facility and fantastic staff that take care of all your needs. The rooms can use updating and the A/C in our 1st room was too weak (the staff moved us into another room that had better a/c) but restaurants are a short walk away and again, the staff are great.
Leisure Partner
8/10
Excellent
17 Apr 2024
michael
A modernized historuc mansion in George Town. Rooms are spacious and well appointed with period furniture. Bathroom spacious with rain shower faucet and room for 2 😊
Small outdoor lap pool that was welcoming after hot day of sightseeing. Staff were pleasant but clearly not equioted to run a hotel and service guests. Overall good value for the money
Leisure Self
10/10
Exceptional
26 Feb 2024
ROBERT

EXCELLENT

Second time around in 5 years. Excellent accommodation. Professional, clean and very good location.
10/10
Exceptional
26 Feb 2024
Punita

Beautiful and Relaxing Heritage Hotel

authentic and wonderful! The room was spacious and beautiful, Staff is kind and caring and the grounds were relaxing. Shower was really good with decent water pressure. Our stay was great
Partner
2/10
Poor
21 Jan 2024
Verified traveler

Terrible stay.

Absolutely terrible. The hotel had a party in the courtyard right outside my room. Very noisy until very late.
2/10
Poor
24 Dec 2023
Jonas
It's the first hotel that I've checked out earlier than expected because I couldn't sleep at all during my first night. The room is really spacious and rather clean. But they don't have proper pillow; the pillow was extremely thin. The aircon wasn't cooling the room enough as well, so I was perspiring. In addition, the property is beside a main road and so it's always very noisy. I think the place should have sound proof window and good pillows.

I do understand that it's an old mansion but if it is being converted to a hotel, much more should be done.
10/10
Exceptional
25 Nov 2023
Valerie
The mansion has been beautifully restored to its former glory and it was a total delight to stay in it. The staff are just wonderful, in particular Priya and Steph, who gave us useful directions on eating places and shopping, and were just so obliging. Great to watch the video on the restoration works.
Leisure Partner
10/10
Exceptional
14 Nov 2023
Shaun
A beautiful property close to the shuttle bus and launderette. The room was clean and has air conditioning. We were on the first floor and it was great coming back to the hotel as it is so beautiful. The staff were welcoming and professional. Would stay here again.
Leisure Partner
10/10
Exceptional
24 Sep 2023
Karen

Historic mansion

A very relaxing stay here. Staff were friendly and helpful. Good location but due to humidity I used ‘grab’ to get around. Beautiful old historic mansion. Highly recommend.
Partner
10/10
Exceptional
12 Sep 2023
Lindsay

Perfect.

Perfect.
Partner
10/10
Exceptional
11 Sep 2023
ruby jayanthi
Priya and her team were very helpful, they gave us good suggestions on food and activities to do during our stay. Thank you for making it a memorable stay for our family.
Leisure Family
10/10
Exceptional
05 Aug 2023
Andrew
The property was really well located in a smart area just on the edge of the old town which allowed us to explore areas we would have not thought to look up. The hotel is very spacious and cute, but the pool is the real gem, especially after a day exploring. Great dining close by in all directions
Leisure Partner
10/10
Exceptional
28 Jul 2023
KENNARA
Nice place
Leisure Family_with_children
10/10
Exceptional
12 Jul 2023
Thad

Pleasant stay

It's Penang, traffic is hell and parking is not plenty. And it is Georgetown so road is narrow. Those things are the worst of the entire stay BUT I find no fault with the hotel. It was quiet, the quickest, easiest check in I have ever had - EVER. My husband had to find tiny spot by their entrance so we can drop our luggage, all the while traffic is flowing inches away. They have staff to carry the bags upstairs where our room is located. Then he has to go find parking, luckily right next to the hotel, there was a spot but to get to that spot he had to drive around to find the street leading to it. All the while hoping no one else has taken that spot. The hotel itself was so quiet, I hardly ever see any but 2 occupants while passing the entrance. The pool was refreshing from the heat, it was during the time when they had heat problems. Yes, the stench from all those open storm sewer wafting up it gets really hard to enjoy anything, even while eating at those restaurants nearby. But that's just how Malaysia is. I wish I can pluck the hotel and put it somewhere else in Penang where the traffic is not as crazy and parking is not a stressful to get. Otherwise, the room was clean, the bathroom was huge and clean and hot water works and my boys love the upstairs bed. We didn't hear any noise from the nearby mosque. Actually we slept really well.
Friends_and_family Family
10/10
Exceptional
05 Jun 2023
Lisa
The rooms are large and comfortable with characterful decorations. Staff are available and able to give local information. There were water and coffee available and the pool was nice to have a cooling dip, though the poolside was not great for all day chilling out.
Super close to the town but not full of backpacker noise and hipster establishments.
The wifi in the room was weak and in an old building some noise such as heavy footsteps carries from other rooms
Leisure Self
10/10
Exceptional
03 May 2023
Manerah
Charming stay in this beautiful mansion. The property is decorated so elegantly and in theme with the history of the location. Will definitely book this stay in the future. Thank you.
Leisure Family
10/10
Exceptional
30 Mar 2023
Kendra

Gem

Had a wonderful and very comfortable stay at Jawi Peranakan Mansion. The staff was very friendly and super helpful, couldn’t have asked for me. Would definitely stay again!
Friends_and_family Friends
10/10
Exceptional
21 Mar 2023
Siang Boon
Peranakan heritage n great location
Leisure Family
10/10
Exceptional
02 Feb 2023
Suzanne Jana
Perfect location. Charming mansion with outside and interiors kept as true to the Peranaken style as possible.
An oasis in a handy location.
Leisure Family
10/10
Exceptional
31 Dec 2022
CHI CHENG
Huge room, good service, walking distance to nearby attractions
Leisure Family
10/10
Exceptional
24 Dec 2022
Sanford
It’s a nice historical hotel to stay in Penang. Staffs are friendly. Rooms are clean and neat. A lot of shops and local foods in walking distance. Great place to stay
Leisure Family
8/10
Excellent
28 Nov 2022
Ping Chern Ryan
Nice 3 star hotel with big rooms for a big family. The location is within walking locations about 15 mins walk to places like Penang street, 10 mins to a nearby 7-11.

At night there is this place called Supper which serves good Taiwanese fusion nearby.

The pool was a great addition for the kids.

One bad thing is this place isn’t good for light sleepers. The mosque prayers will affect you for a short while in the morning. Rooms near the road will also be loud as cars drive pass at night. Tip: bring a air freshener or the lobby could include it as the air was abit stale especially at the lobby.

But overall it’s a good place to stay if you aren’t a light sleeper.

Leisure Family_with_children
10/10
Exceptional
18 Jul 2022
Linda
Beautiful accomodation in a heritage house. Excellent location and the pool was a bonus
Leisure Family
8/10
Excellent
13 Jun 2022
Adrian
Staff, Muiz (sorry if i did not get his name right), was very attentive and hospitable for most parts of our stay.

We encountered a faulty water heater, which was a bummer, because the stay would have been amazing. Muiz did attend to the issue but unfortunately it requires a new unit to be replaced and it was over the weekend.

Overall stay was good. clean, cozy and homely.
Leisure Family_with_children
6/10
Pleasant
08 Jun 2022
Yen Choon

Feel like an old budget hotel

Disappointed with the cheap amenities & toiletries. Towels were old, rough and yellowish. Room has windows but no views out. TV cannot be viewed from bed. Lacks attentions to details overall. Won’t stay again.
Friends_and_family Family
8/10
Excellent
27 Jan 2022
Wai Kiet
So comfortable room , no private parking , good for relax .
Leisure Friends
10/10
Exceptional
26 Dec 2019
Donna

Great

Everything was perfect
Partner
10/10
Exceptional
22 Dec 2019
Ricardo

I will return

Great service, great staff
Friends_and_family Family
8/10
Excellent
29 Nov 2019
Verified traveler
The historical presentation and their bathtub. Even though the place is small - it provides a feeling of home
Leisure Family
10/10
Exceptional
05 Nov 2019
Nadia
Extremely helpful staffs! Thanks to Jason for all the tips and looking after small details. Great for families, i was traveling alone and enjoyed myself
Leisure Self
10/10
Exceptional
28 Oct 2019
Verified traveler
What a lovely place to stay. The colonial feel mixes seemlessly with beautiful Malay antiques, making the hotel feel like a very beautiful museum, and yet everything is so comfortable and the brilliantly kind and attentive staff make you feel totally at home without every invading your privacy. This is a really special place. Breakfast was ace too and the shower was very much 21st century. Wonderful.
Leisure Partner
8/10
Excellent
19 Oct 2019
EvelynChow
The staff were very helpful & friendly. The property is lovely, truly unique, with small but beautiful grounds. The room is very spacious and airy - very comfortable.
Rooms situated on the ground floor would tend to be less quiet as breakfast is served in the dining hall right outside the rooms. So those who prefer to sleep in should request for a room on level 1, subject to availability of course. Overall a very enjoyable stay!
Leisure Friends
8/10
Excellent
16 Oct 2019
Verified traveler
The design was superb. The rooms were beautifully finished. The hotel had lovely touches. However, in some places it looked not quite finished (the side to a work shop or new dining area) as you look about the window. Also, the bed was pushed up against the window and therefore could not easily open the wooden slat shades without first moving the bed.
Leisure Family
10/10
Exceptional
05 Oct 2019
MTD
Unique property with friendly staff. Room was well appointed and clean.
Leisure Partner
10/10
Exceptional
26 Aug 2019
Verified traveler
Beautiful hotel. Very attentive staff. So comfortable and centrally placed.
Leisure Family
10/10
Exceptional
16 Aug 2019
Verified traveler
No comments, the mansion is well maintained but has lots of mozzies.
Leisure Partner
6/10
Pleasant
26 Jul 2019
dolores

Beautiful and atmospheric but not the best sleep

Beautiful building with atmospheric touches. The staff were all absolutely perfect - so friendly and helpful. Breakfast was good and the hotel felt very homely and comforting. However, the bed was very hard and the call to prayer is quite intrusive. 5am and 9pm from a loud tannoy nearby. Not sure why they have to shout their prayers so loud? ! So our sleep was not as good as it could have been, otherwise I would have given this hotel 5 stars
Partner
10/10
Exceptional
10 Jul 2019
Verified traveler
The staff were outstanding. They went out of their way to make sure we were comfortable. They even got soy milk in for our breakfast each morning. The hotel was interesting and authentic.
Leisure Partner
10/10
Exceptional
28 Jun 2019
Roger

Jawi Peranakan

This was our third stay and the quality of service and rooms remains excellent. A great place to stay while exploring old Georgetown.
Partner
10/10
Exceptional
26 May 2019
Verified traveler
Beautifully restored, amazing staff and a great location.
Leisure Self
10/10
Exceptional
15 May 2019
Ann
The hotel has a mix of modern and Peranakan design which looks very authentic to Penang. The location is accessible and the service provided by the staff was just amazing.
Leisure Friends
2/10
Poor
17 Apr 2019
LJW
Such a shame that I was left with a bad impression on this lovely property. The staff were kind and hard working. I left tips and a gift for them. I received my confirmation of reservation for 4 nights paid in advance and it indicated that the reservation desk closed at midnight and customers arriving after were required to check in the following morning. I was not made aware of this until after my booking. As I was arriving into the country on an evening flight, this concerned me. I messaged them in advance voicing my concerns of being able to check in. I never heard back. The day of arrival my flight was delayed. I messaged them again, indicating the I definitely would not be able to arrive before midnight. Again, I never heard back. I arrived at the airport, now closed, at 1:00 a.m. a solo female traveller, with no recourse but to find alternative accommodation for the night. I arrived at the hotel in the morning and checked in. I was asked to provide proof about the claim that the reservation desk closed at midnight and that I had messaged them twice. I was able to provide this to them. The staff agreed that the problem lay with them, that I had been given the wrong information, but that they did not have the authority to provide a refund. I said no problem, I would follow up with management. I was told that since I checked in that morning, it was considered an early check in and I was not entitled to a nights refund. Unprofessional, outrageous, arrogant customer service.
Leisure
10/10
Exceptional
25 Mar 2019
ST
Very convenient location. Interesting and unique decor. Good breakfast. The best service and staff! Would recommend wholeheartedly!
Friends_and_family Family
10/10
Exceptional
27 Feb 2019
A
Restoration work on the property is amazing. A small oasis within a busy city.
Leisure Self
10/10
Exceptional
28 Jan 2019
Verified traveler
Wonderful ambience, great location and terrific staff. Loved the decor and history of the building and it was a very enjoyable stay
10/10
Exceptional
27 Jan 2019
Verified traveler
A lovely oasis in the town, the building enchanting
The staff were wonderful and helpful
Complimentary tea/ coffee throughout the day
10/10
Exceptional
25 Jan 2019
Verified traveler
Lovely hotel and very attentive staff, small but comfortable swimming pool, in the heart of Georgetown.
10/10
Exceptional
24 Jan 2019
Verified traveler
The staff are efficient, friendly and incredibly helpful. The breakfasts delicious and generous. Although centrally located in George Town, the hotel is surprisingly peaceful, perhaps because it is set back from the road. Its stylish ambience and the welcoming plunge pool add to the feeling of an oasis of calm in the city.
10/10
Exceptional
24 Jan 2019
Verified traveler
We stayed here for 2 nights in January and wished we had stayed for longer. The rooms and communal areas have been exquisitely restored in keeping with this beautiful building yet all the spacious rooms have amenities are 21st century. There is a lovely plunge pool for when you have been out and about sightseeing and the hotel is perfectly positioned near to the UNESCO zone. The staff are all excellent and attentive and breakfast great. I highly recommend this hotel.
10/10
Exceptional
12 Jan 2019
Gillian

Jawi Peranakan Mansion, Penang—true heritage

This is one of the most charming boutique hotels on Penang Island. It has been sensibly and tastefully renovated and is beautifully furnished with antiques and textiles. The service here is impeccable, quietly and sedately efficient, helpful, and genuinely pleasant. The breakfasts are wonderful. The hotel is centrally located for visitors who are happy to wander around and explore the heritage area by foot. I highly recommend this establishment without hesitation for those who would like to obtain a sense of what the “older” Penang could have been like.
Friends
8/10
Excellent
08 Jan 2019
Verified traveler
Beautiful rooms, much attention to detail. Excellent service, can't say enough about the uniformly fabulous staff. Best coffee I had in Malaysia at breakfast.
Pool is quite small and very small area with uncomfortable deck chairs near it. Smoking is allowed in the pool area and because the area is so tight, we non-smokers had to leave when there were smokers there ( most days).
Leisure Partner
10/10
Exceptional
06 Jan 2019
Verified traveler
Pure charm. Lovely ambience and breakfast. Perfect location. Awesome staff. Penang at its best
10/10
Exceptional
29 Dec 2018
Verified traveler
Fantastic stay, beautiful property, friendly and helpful staff!
6/10
Pleasant
19 Dec 2018
Eileen
Not as expected from the pictures on the website. Stairs in room so steep they were dangerous. Breakfast ok but very lacking in protein. No where comfortable to sit outside and relax.
10/10
Exceptional
12 Dec 2018
Verified traveler
Beautiful small n cosy hotel
Family
10/10
Exceptional
10 Dec 2018
Verified traveler
Centrally located, easy to access a number of attractions by foot.
Good service
8/10
Excellent
10 Dec 2018
Verified traveler
Nice location near to eateries. They have limited selection for breakfast so will advise to head out to eat as there are alot of nice foods around the area. Pool was kinds small so dont have the feel to swim. Overall the hotel staffs were very helpful .
10/10
Exceptional
03 Dec 2018
Linda

Best boutique hotel!

Friendly staff whom were so accommodating and went beyond their duties to ensure we enjoyed our stay. Pradeep the front desk staff was helpful to make our stay a pleasant and memorable one, made us felt at home. Will definitely visit again.
Family
10/10
Exceptional
10 Nov 2018
Verified traveler

Wonderful stay

Huge rooms, very comfortable and relaxing, and the staff were wonderfully attentive.
Friends
10/10
Exceptional
05 Nov 2018
Water
We stayed only one night but had great experiences from all staff and everything that mansion provides.
10/10
Exceptional
24 Sep 2018
Verified traveler

A real treat

The room, service, breakfast and location were top notch. A real experience of traditional Penang.
10/10
Exceptional
19 Sep 2018
Verified traveler
Amazing! Such a classic hotel with so much character. Each room is uniquely decorated and has so much charm. Very clean and comfortable. And the staff is extremely friendly and accommodating. I stayed for three nights and loved it!
10/10
Exceptional
06 Sep 2018
Jacqueline

Very good

Fantastic service. Good location in the heart of Georgetown. The mansion has been been beautifully restored. Recommend stopping here
Partner
10/10
Exceptional
04 Sep 2018
audrey

A memorable stay

Good location. Within walking distance to many popular eateries. The whole mansion is beautifully furnished. Though breakfast is continental, there is daily local dish prepared on top of the usual eg. Chinese pancske, fried noodles, curry puff etc.The only thing to note is that the bed is slightly on the firm side...other than that it was perfect. Not recommended for young children.
10/10
Exceptional
18 Aug 2018
Dan

Beautiful Moorish mansion in the heart of the city

From the charming courtyard and pool, to the elegant yet comfortable rooms, to the very gracious staff, this place oozes impeccable old-world charm with overtones of Persia. We had an absolutely wonderful stay here and would do it again next opportunity!
6/10
Pleasant
13 Aug 2018
tina
Even with friendly & helpful staff, I would not book this place again.
Family
8/10
Excellent
03 Aug 2018
Mildred
Comfortable stay and staff were very hospitable. Very limited TV channels, though and could hear the noise from outside
10/10
Exceptional
17 Jul 2018
Verified traveler

Wish we could give 10 for service

Chris Ong the owner has come up with a fantastic idea with his hotels in Georgetown. We stayed in this one and visited two others. Who would want to stay in a high rise such as the Oriental when you can stay in a small intimate historical building such as these and the stupid thing is they are cheaper!!
But the truly outstanding thing is the service .The boys and one girl were so attentive without being pompous.They truly couldn't do more. We were there for seven nights and wish it was longer. Ideal for wandering around the nearby heretage area followed by as swim
,
10/10
Exceptional
12 Jul 2018
sam

Great hotel, fantastic staff and great location.

Had a lovely stay and would definitely return. Very accessible to all interesting features of George Town. Pool small but very refreshing and relaxing.
10/10
Exceptional
20 Jun 2018
Shaun
Beautifully well kept and clean hotel. With friendly and extremely polite staff. Very welcoming, and eager to make happy. Room was comfortable and large, well appointed.
Fridge and safe in the room with plenty of drinking water provided. Coffee or tea from breakfast area. Hotel is approx ten minute walk to the main art streets and another 5 minutes to Little India. Some good and famous restaurants on the same street approximately 5 mins away (Hameediyah Restaurant 184a Campbell St for Nasi Kandar), be prepared for a long line). Or at a tangent 10 minutes to the New Lane Street Food Stalls and nearby Durian Stall.
We would happily stay again next time we are in Georgetown.
10/10
Exceptional
16 Jun 2018
Mat

Impeccable Service

Service at the Jawi Peranakan is first rate - very prompt, attentive and yet unobtrusive from all the staff. Guests feel most welcomed.

The rooms are tastefully furnished with Moorish/Indian accents and the grounds provide a tranquil respite from the traffic outside.

Guests don't have to walk too far for meals and shopping. There is a good mix of high-end as well as cheap dining options nearby. Shops at Campbell Street and Chowrasta Market are about a 10-15 minute walk away.

All in all, it was a memorable stay that surpassed our expectations!
10/10
Exceptional
23 May 2018
Verified traveler
It is an awsome hotel decorated ery tasetfully. The hotel is small but but personalized. Staff is excellent
10/10
Exceptional
13 May 2018
Dorothy
great hotel, huge rooms with everything that you need. friendly staff! walking distance to many places or just a short cab ride away. highly recommended!
8/10
Excellent
02 May 2018
sleepster

Nice property restoration

If you are looking to stay in a small intimate hotels with a supremely nice staff then this is a good choice. The small property is a well restored old mansion. The furnishings are tasteful. The room is spacious yet cozy. The bathroom is very functional and pleasing. The bed is comfortable and the A/C is more than adequate. The only negative for some people might be the street noise that is beyond the managements control. It is only traffic and not any other kind of noise.
10/10
Exceptional
29 Apr 2018
David

A lovely boutique hotel.

Lovely place. A century-old main building modernised but retaining an elegant colonial feel with antique and traditional furniture and fittings, while being modern where it counts. We were a family of three who stayed six nights. Our two-level suite with a courtyard was very well serviced. The staff are lovely: Puspa and Muizz in reception and the waiters and general helpers Goffa, Rupel Debu, were not only friendly but went out of their way to be helpful and offered acts of generosity. Checking out felt like saying goodbye to friends. We were suitably impressed by the colonial splendour of the Eastern & Oriental Hotel but on balance preferred the friendly intimacy of our boutique address.
There were faults, which I'll mention for the sake of a complete report though they won't matter to most people. Our suite had two TVs, which sounds impressive, but one was just a repeater since they had to play the same channel simultaneously. The two showers were good, but one of the washbasin taps emitted little more than a trickle. The stairs in the suite were steep and narrow and definitely not recommended for infirm or large users. The hotel lies outside the Georgetown old town where most tourists spend most of their time, but it's not as far as it looks on the map: Chowrasta market is only a five-minute walk away.
A favourite hotel for us.

10/10
Exceptional
17 Apr 2018
Verified traveler

An outstanding heritage hotel in Georgetown.

The best place we've ever stayed, without a doubt. There was no wifi in the room when we were there due to 'new cables being installed'. We saw no evidence of this and, strangely, it worked fine in the lobby but not the rooms. If this is important to you, it would be wise to ask about this before booking. Everything else was perfect. We couldn't ask for more. Such attentive and friendly staff too.
Partner
10/10
Exceptional
07 Apr 2018
David

Perfect in every way!

Perfect
Partner
10/10
Exceptional
06 Apr 2018
Angstypixie

Convenient location with excellent service

Location of the hotel is quite central and very convenient. Most areas are walkable and popular food places are just a short walk away.
We got the suite which housed 4 of us comfortably. Upper “bedroom” can be warm during the night but hotel staff provided an additional fan when requested.
WiFi as mentioned by other reviewers is intermittent and weak. Even our portable WiFi router didn’t work at times - hotel staff mentioned that there were digging regulations that prevented them from upgrading to fibre optic (this might be the cause?).
On the whole, we enjoyed our stay here and hotel staff were extremely attentive, friendly and service was top notch. Our parents enjoyed their stay very much. Thank you JPM!
10/10
Exceptional
29 Mar 2018
Verified traveler

Beautiful Peranakan Style hotel

The moment we walked in we felt immediately relaxed. The room was spacious and well decorated with traditional peranakan motifs. The staff were friendly and gave good recommendations for food and cafes nearby. The only thing was that the blanket was a bit thin so it felt a bit chilly, but overall a wonderful experience! We will definitely be back
10/10
Exceptional
27 Mar 2018
Cindy

Wonderful stay

What a beautiful place! The owner has put a lot of thoughts into the decoration as you can certainly appreciate all the details that went into it.

Our room was on the 1st floor near the kitchen/pool area. I was surprised that we didn’t have any noise issues. We did request for a quiet room and was given this room, which did not have a view (the windows open into the side wall).

The staffs were the best part about this hotel as everyone were super attentive and willing to help.

The pool area was cute..it is not big but adequate given the size of the hotel. It was nice to plunge into the pool after a day of
walking around in the heat.

Only small issue was the hotel’s smoking policy - while no smoking was allowed in the room, it was allowed at the outdoor area - pool area, front garden..I was surprised that the owner would allow smoking near such a historical building.

Location also was a bit far from center of the town. We ended up taking an uber after dinner in lieu of a 10 min walk..it was tough to navigate the sidewalk given it was blocked off for restaurants, cars or just stuff.. but overall, a great stay!
10/10
Exceptional
16 Mar 2018
Verified traveler

Gorgeous property and great service.

A wonderful stay here in early March with my wife. The property is beautiful and even better than the photos. It has been stylishly and thoughtfully designed with a traditional decor. The room was huge with a sitting area, big bed and a modern bathroom, all beautifully decorated. The wifi was good and plenty of plugs for recharging devices in the room. Fresh bottled water was left in the fridge daily as well as bottles of filtered water. The service at the mansion was second to none. All the staff were very friendly and helpful. There were lovely touches such a large shared breakfast table, snacks/drinks available to help yourself throughout the day and a quiet sitting area upstairs. After a swim, a member of staff would bring a cooling drink of iced water or lemon tea which was thoughtful and refreshing. My wife had a birthday just after we left the mansion and the staff left a small cake and lovely birthday message for her in the room the day before we checked out (it was delicious!). I believe the quality and service at the mansion surpasses its 3-star rating. I would stay here again in a heartbeat and not hesitate to recommend it to friends. Thank you for helping us have a most enjoyable stay.
Partner
10/10
Exceptional
28 Feb 2018
Verified traveler

room

Got a basic room. One flaw was we could hear guests having breakfasts in the morning.

Location & surroundings

Jawi Peranakan Mansion
Jalan Hutton, 153 1, George Town, Malaysia

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Jawi Peranakan Mansion

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