Grifo

10/10

Exceptional

06 Mar 2026

Rebeka

Very lovely

Friends

10/10

Exceptional

14 Feb 2026

DENIZ

Even though we planned everything at the last minute, the hotel’s clear guidance and the super easy check-in/-out made everything stress-free for us.Room was spacious, very clean.Would definitely stay again!

Leisure Family

10/10

Exceptional

24 Dec 2025

Lois

Everything was absolutely fantastic!

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Hector

.

10/10

Exceptional

06 Dec 2025

Lam

The hotel is located in the heart of Venice and walking distance to major attractions.

Leisure Family_with_children

2/10

Poor

03 Nov 2025

Donald

This hotel has bad management and we did not get into the hotel, it is worse than Airbnb , it showed its name as “HOTEL” Grifoni, but there is no RECEPTIONIST or anyone or real person who can answer the phone and speak English to help foreign visitors on site. We stood in the rain ☔️ in front of the hotel and left , so very disappointed 😔 , please avoid booking this Airbnb , NOT HOTEL, and make the same mistakes I did

Partner

10/10

Exceptional

30 Jul 2025

Lindsay

Great location, close to train station and water taxis. We liked that it was in a quieter neighborhood but still had excellent dining options within easy walking distance. It was nice to retreat back to the hotel after visiting the busy tourist attractions.

Leisure Family

6/10

Pleasant

21 Jul 2025

Michael

Not much to say good or bad. This isn’t really a hotel. It’s a room with a code used to entry. There is no front desk. No one to call if you have an issue. Communicating leading up to the stay is basically zero. Expedia also can’t really do anything to help communicate as the Grifoni doesn’t really respond to Expedia either. That said, the room was nice but small and once we got the instructions on how to get into the building and then the room, it was fine.

Leisure Family

8/10

Excellent

18 Jul 2025

Camille

Very nice boutique hotel. It was clean and in a good location.

Friends_and_family Family

6/10

Pleasant

23 Jun 2025

Sierra

It just looked like someone tried to renovate but did it DIY style. The hooks for the towels were done with sticky tape and fell off, no control over our own air condition, tv ended up not working when raining, bed was hard.

Friends_and_family Family

6/10

Pleasant

17 Jun 2025

Verified traveler

Okay place to stay

The check-in was easy did not have to meet with anyone, we were given codes for the main door and to rooms. It advertised that there was AC, but the thermostats are locked and it was pretty warm in the room. The main bed was fine, but the extra bed was very hard. Was located in a good location.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Tahys

Excelente hotel y la ubicación sumamente cerca de todo. El cuarto muy lindo y el baño de igual forma. Quiero felicitar el echo de que tenía un secador de pelo con un difusor y agradezco el echo de que tengan difusor ya que soy rizada.

Leisure Partner

2/10

Poor

03 Jun 2025

Karen

Disappointing Stay at Hotel Grifoni Venice

I recently booked a stay at Hotel Grifoni in Venice, expecting a decent hotel experience for the $420 per night rate I paid. Unfortunately, my stay was far from satisfactory.

From the moment I entered the room, I was met with an unpleasant surprise - a swarm of mosquitoes. Despite the fact that I had not opened the window, it seemed the housekeeping staff had done so when cleaning, allowing these pests to infiltrate the room. I spent a significant amount of time and energy trying to eliminate the mosquitoes, which left me feeling exhausted and irritated.

The size of the room itself was acceptable, but the lack of a proper table and the presence of only a small bedside table was quite inconvenient. This made it challenging to work or unpack comfortably, as I had expected from a hotel at this price point.

Moving on to the bathroom, the size was adequate, but the lack of a countertop and proper ventilation made it feel quite humid and uncomfortable after taking a shower. Additionally, the towel hooks felt loose and insecure, and the towel warmer was visibly dirty.

To add to my disappointment, the hair dryer in the bathroom was broken, with the electrical wire exposed, posing a potential safety hazard.

Overall, my experience at Hotel Grifoni was far from the quality I had anticipated, given the price I paid. The mosquito infestation, limited furniture, and subpar bathroom amenities made for an unpleasant stay.

Friends_and_family Family

2/10

Poor

27 May 2025

Kiley

Do not book this hotel- there is no one at the property and no response when you message or call. We called because the AC was not working, they said they would send someone, no one came. Parking says it’s on site and it is not, we had a hard time finding parking and when I reached out hours before we arrived I didn’t get a response but 2 days after we checked out. Lots of hotels in the area, pick a different one.

Leisure Family

6/10

Pleasant

25 May 2025

John

The central area was good. Really convenient was the grocery store right across the walk and the two restaurants right beside were good quality and price. Inconvenient was the no AC allowed at all if the outdoor temp is below 25°C. The windows open and along with the outside air comes the outside noise. But, that's Venice. The shower was small. Might be difficult for a bigger person. All things considered, was pretty good.

Leisure Family

10/10

Exceptional

30 Apr 2025

Lee

This was an excellent hotel - well placed and comfortable ☺️

Leisure Family

10/10

Exceptional

10 Dec 2024

Shannon

The room was clean and comfortable. There is no front desk but you can communicate with the hotel through WhatsApp. It is a bit of a walk to the main areas.

Leisure Family

10/10

Exceptional

24 Nov 2024

Andrew

Great service

6/10

Pleasant

01 Nov 2024

Nicole

The hotel was nice but we prefer to stay somewhere that has an actual front desk when traveling, if there are any issues its nice to ask someone in person to speak with, we also noticed there were no hooks for hanging things & there was a family next door with a baby & several small children that were very active so & we could hear them speaking, crying & running up & down in the room & the stairs, we asked for a fan or to turn on the \"fan\" mode on the a/c system to help tune out the noise but that was not allowed, so I would say bring ear plugs but the place was clean & the restaurant across the street was EXECELLET, its not high end but is VERY GOOD!

Leisure Partner

8/10

Excellent

14 Oct 2024

Jessica

A lovely 4-night stay at this hotel. We didn’t have any problems with the key codes for the building and the room as they were sent through to us in advance. The room we had was large, comfortable and freshened up daily. The location is great - close to the train station and near lots of great shops, restaurants and cafes.

The only negative is that the walls of the hotel are really thin, and so you can hear people coughing and walking around in the rooms nearby. We didn’t find this too much of an issue, however, but something to bear in mind if you’re looking for a really quiet hotel!

Leisure Partner

2/10

Poor

12 Oct 2024

Verified traveler

Worst hotel in years.

I travel 60-70 nights a year. This was probably the most unorganized and unhelpful hotel I've ever stayed at.

As others have pointed out- they have no front desk, so they send two links- one is for checking in online, the second is to pay the city taxes.

The first link they sent was obviously broken, and they didn't respond to a request for a correct link for almost 3 weeks. I finally had to call FIVE times the day before check-in- their Whatsapp wasn't working, they weren't receiving emails, they weren't receiving text messages.

They didn't respond to hotel.com messages either. Finally hotels.com called their number and got them to send an actual email with the correct links after I told them I would cancel the reservation if it wasn't received (remember, no way to enter the hotel!).

Upon arrival- their advertised air conditioning didn't work, and the thermostat was dead. I called their support line- the lady on the phone, who couldn't have been more unhelpful, demanded proof that the thermostat was dead, and asked for a video. So I sent a video- she was supposed to call me back, and did not.

At that point I wrote it off. Do NOT stay here under any circumstances if you wish to actually enjoy your stay in Venice.

Friends_and_family Family

6/10

Pleasant

09 Oct 2024

NABEEL

It was cold and management won’t not turn on heat at night also there is no staff on site in case you need anything.

Leisure Family

2/10

Poor

07 Oct 2024

Dennis

If I could give a 0 I would. They kept sending broken links to upload documents. It took forever to get that sorted with them, but eventually we did. Then come check in time and they never sent the codes to get into the room. I had to find another hotel at 10pm. I texted and called them at 7pm (was supposed to have the code at 3) and no response. The next morning they casually text, sorry we forgot to send you the codes. They wanted me to then come at that moment. I said no.
Completely unprofessional to leave people stranded because they forgot.
Expedia eventually did a refund. The relocation service on Expedia though was not good. The only thing they could come up with was a hotel 45 minutes outside of Venice. I did a search at 10pm and made one phone call and had a new hotel. Not sure why Expedia had such a hard time.

10/10

Exceptional

05 Oct 2024

hector

O

Leisure Family

8/10

Excellent

04 Oct 2024

Catherine

We really appreciated where it was located, within walking distance to lots of things, and easy access to restaurants, bars and coffee shops.

Having a keyless entry was great - no keys to think about.

It was very quiet at night, making up for some bad sleeps that we’d had in Florence!

Leisure Partner

8/10

Excellent

13 Sep 2024

Naomi

Enjoyed our stay at Grofoni hotel. Our room was a good size and very clean. The location was really good too, about a 10 minute walk from the train station and 5 minutes from Sa Toma. It was a quiet area, very local and not too ‘touristy’, with a couple of restaurants outside and some really good trattorias close by.

We heard no noise from the restaurants outside. We could hear the people above us walking around but it wasn’t anything we couldn’t handle. If this might bother you, just bring earplugs. The room had air conditioning too but we didn’t need it as the weather was quite cool. There is no lift in the building so bare it in mind if you’re less able as you’ll need to carry luggage up the stairs.

The hotel doesn’t have a check in desk so everything is done via links send in email. I had issues with this on hotels.com as they seemed to redact the emails that were sent from the hotel. I called them a couple of times before we were due to arrive and had to pay the city tax in a link, and then check in with a Google form. You then get codes to enter the building and your room via WhatsApp message the day before your arrival. I’d suggest calling them if you don’t receive your check in links.

Our only improvement would be there were no tea/coffee making facilities in the room. There were items in the downstairs communal area but we weren’t sure if we were allowed to use them!

Other than that we’d stay again when we visit Venice again. It was a really affordable base.

Partner

8/10

Excellent

08 Sep 2024

Carmen

It was quiet and walkable

Leisure Partner

10/10

Exceptional

15 Aug 2024

Rajneesh

The hotel was excellent, easy to check-in with codes provided in advance via WhatsApp. The service was amazing. The staff in the morning during breakfast, Teressa, had have provided excellent service, met our requirements for the food even for next day when we had to check out early in the morning. Highly recommended for a family or anyone to enjoy Venice island. It was very easy to walkable to major attractions.

Leisure Family

10/10

Exceptional

03 Aug 2024

John

Very nice property, conveniently located between parking and primary locations to visit.

Leisure Family

10/10

Exceptional

30 Jul 2024

Doruk

Really good hotel. Easy and quick communication. Quick respond any questions. Clean room , in the city heart. Good staff.

Leisure Family

10/10

Exceptional

28 Jul 2024

Filippo

Once we booked Grifoni, I have to be honest, I saw some reviews and was upset that I couldn’t cancel my reservation. I expected the worst and was anxious leading up to our stay. However, there is absolutely nothing wrong with this boutique hotel.

We had no problems finding it. I used Apple Maps because Google Maps gave directions over nonexistent bridges. Apple Maps provided two routes to get there from either the Ferrovia (train station) or Piazzale Roma (bus terminal). I was under the impression that finding the hotel would be a huge task, as the reviews had suggested. To my surprise, we arrived after only a 12-minute walk with no problems. Keep in mind, my young children, husband, and I had five pieces of luggage to haul in the incredible heat.

The room was spacious and perfect for my family of four. The bathroom and shower were also excellent and larger than many of the bathrooms in 4-star hotels we stayed at in Italy. We didn’t opt for the included breakfast since there are plenty of cafes nearby that offer breakfast options.

Let’s face it, as another review mentioned, you don’t go to Venice to spend time in your hotel. The location is great, just a 15-minute walk to the Ponte Rialto and St. Mark’s Square. This boutique hotel is exactly what it claims to be: a quaint, accommodating place that serves its purpose.

Leisure Family_with_children

8/10

Excellent

20 Jul 2024

Dragan

The stay was good. The only issue we had there was no fridge (it was hot outside and cold drinks would help a lot). Also the AC is on timer and you have to turn it on all every hour.

Leisure Family

10/10

Exceptional

19 Jul 2024

Jaclyn

The property was clean and very well located. Teresa was delightful (she served breakfast and cleaned the property)

Leisure Family

10/10

Exceptional

17 Jul 2024

Robert

Hotel property and staff was amazing. Comfortable beds and room was updated with modern decor and trendy. Awesome breakfast and Teresa was exceptionally pleasant to deal with and very kind.

Leisure Family

10/10

Exceptional

03 Jul 2024

Breanna

Teresa was amazing and excellent location

Leisure Family

2/10

Poor

26 Jun 2024

Sobiesky

Horrible no AC and you tried calling and they didn’t answer or care

Leisure Family

10/10

Exceptional

25 Jun 2024

Julie

Room was very clean, centrally located. Teresa was amazing. Only issue could be the shower size for a larger person, it’s a tight squeeze to get in and out.

Leisure Family

10/10

Exceptional

14 Jun 2024

Alisya

We thoroughly enjoyed our stay at Grifoni Hotel. The best part of the stay was interacting with Teresa in the mornings and enjoying her breakfast and amazing cappuccinos to start the day! She’s very hospitable and extremely helpful for tourists who aren’t familiar with the area. I would suggest packing lightly because Venice doesn’t have roadways that vehicles can travel on, the walk from where you’ll be dropped off to the hotel is a little under 3/4 of a mile and includes several sets of stairs and small bridges that need to be crossed. I would highly recommend the location as it is in the center of the city yet not on the main canal so you avoid some noise from the lively city. Enjoy!

Leisure Family

6/10

Pleasant

08 Jun 2024

Rachel

Room was spacious and clean, but the bathroom window was see-through. Streets can be loud so pack earbuds. It was a little stressful getting there without any in-person staff. The lady who cleans and prepares breakfast was wonderful. We enjoyed the breakfast options.

Leisure Friends

10/10

Exceptional

22 May 2024

Heather

This property was in a great location. Easy to walk to from train station. There is grocery store right next to it. It included a nice breakfast. The room was clean and nicely decorated. The bathroom was clean and had a large shower with a hand held. Although there isn't a front desk the property provides codes so you can access the property's main floor and a storage room where you can leave your luggage before check in and after check out (that room also includes a toilet). My husband had left his medicine in the room when we checked out, and we were so thankful that the cleaning staff found it and contacted us shortly afterwards just as we were about to leave on the train and we were able to run back and get it. Thanks.

Leisure Family

8/10

Excellent

19 May 2024

Robert

Good sized room with comfortable bed. Located close to facilities and tourist attractions.

Leisure

8/10

Excellent

17 May 2024

Sarah

Lovely room, no staff at property but easy remote check in. Photos misleading as i believed I had booked the room with a balcony, but really clean, beautifully decorated and good location for Venice if you don’t want to be too close to the centre

Leisure Family_with_children

10/10

Exceptional

13 May 2024

Daniel

The rooms were beautiful and very clean. Close to restaurants and amenities.

Leisure Family

6/10

Pleasant

02 May 2024

Amy

The hotel is located very convenient and there is a supermarket downstairs. Wished the room had more tables as it only had 2 very small night stands. No counters space in the bathroom. The hotel ran out of water while my child was shower. It only had burning HOT water. Then no water at all. Text the hotel staff and didn't get back to me until the next day. No front desk staff.

Leisure Family

8/10

Excellent

24 Mar 2024

Mariel

There was no one to receive you and you can’t leave your luggage before the check in time.

Leisure Family_with_children

4/10

Poor

21 Feb 2024

Stephanie

Initially our first impression was great that this hotel was very nice but soon after that faded. The bathroom smelled extremely awful worse than sewer water! The cleaning staff was very rude. Whoever was responding on Expedia wasn’t clear about how to pay taxes since the links they sent didn’t work. Finally they said to pay with cleaning lady so we did and she yelled NO, NO, NO! Like we were children, when tried to pay for the taxes with a card. I gave her cash then she didn’t have change so I had to overpay not by choice. Will not recommend this place to friends or family and will not consider this hotel again.

Leisure Family_with_children

10/10

Exceptional

29 Jan 2024

Antonis

Very beautiful accomodation in the center of Venice with helpful people that work there.

Leisure Family

10/10

Exceptional

28 Aug 2023

Michelle

Very convenient hotel. Good location for main sights but outside the busy areas. Lady who did breakfast and cleaned room very friendly.

Leisure Family

10/10

Exceptional

29 Jul 2023

Gary

Location great. Breakfas

Leisure Family

6/10

Pleasant

23 Jul 2023

ryan

Property location is a Diamond. However - I do think that if the room is marketed for a family - Better storage options should be considered especially in the bathroom.

Leisure Family

10/10

Exceptional

03 Jul 2023

Heather

The hotel was in a great location with a couple of really yummy restaurants right outside the door and a little grocery store as well.
The rooms were spacious, super clean, and well air conditioned. I would definitely come back here again!

Leisure Family

8/10

Excellent

21 Jun 2023

Christopher

Shower was a bit small and no shelves to place your shampoo/conditioner. No frills and no person on site.

Leisure Family

8/10

Excellent

14 Jun 2023

Jennifer

Nice location. Easy walk to major points of interest in Venice.

Leisure Family

10/10

Exceptional

11 Jun 2023

Hamid Reza

The room was very clean, and the hotel has gone through major renovation, yet maintaining its original facade and historic nature. The balconies were particularly pleasant opportunities for a relaxing start to the day. There is no front staff, but I could get quick responses through texting, and the codes were sent for checking in on time.

Leisure Family

4/10

Poor

24 May 2023

Rosanne

My friend and I travelled North of Italy and Venice was our last stop. It was unfortunate that Grifoni Boutique was our least favourite stay.

We weren't comfortable and were looking forward to returning home. The good thing was, we were only in Venice for two days and maximized our time exploring that we were only in our room to sleep and shower.

Pros:
- Right across the grocery store. We stocked up on fruits and water
- Away from the tourist crowds but within walking distance to the main attraction. If you haven't been to Venice before, the streets are always congested and we preferred a quieter area.

Cons:
- Not comfortable! Our room was very humid and we didn't have control of the a/c. We visited in the spring and keep in mind, it will get hotter if you're visiting in the summer. The bathroom was very moist and you can see the condensation on the walls.
- We were spoiled from our other stays and had cleaned towels everyday. Grifoni only provided one towel per person the entire stay. Since the ventilation in our unit was poor, we were drying ourselves in a damp towel.
- The bed was very springy and pillows are flat
- You can hear everything. We can hear every step from the person staying above us and their conversations.
- Since there is no front desk, I contacted staff by WhatsApp. We asked if there was an iron in our rooms. As well, we inquired how to book a porter to take us to the train station. They took two days to respond - after we checked out.

Leisure Friends

10/10

Exceptional

22 Apr 2023

Aneth

The booking process was a little unusual. Had to reach out to get the correct link to an online form, which was later sent through WhatsApp. I also had to pay the city tax through a site, and this could have been due to my check in date and time being Sunday at midnight. I was given a form with pictures and directions on how to arrive but Maps was able to direct us as well (we compared both) the code to enter the building and then enter the room was very easy.

Leisure Partner

10/10

Exceptional

16 Apr 2023

anna

Great location, quiet street, updated interiors and bathrooms. The hotel let's you to store bags before the check in.

Leisure Family

8/10

Excellent

03 Nov 2022

Teresa

Very nice stay. Clean, updated, comfortable, and great location.

Leisure Family

8/10

Excellent

17 Oct 2022

Dorian

Good quiet stay

Very clean, comfortable new room. If you are after a quiet out of the main part of Venice spot this is perfect. It is a bit of a walk to St Marco, however it does have restaurants and bars close by with a small convenience store right at front.

Friends_and_family Family

8/10

Excellent

14 Oct 2022

Guillermo

The place is nice! The bed a bit hard, only 1 pillow per person you can ask for more but since is contact less you will get what you need next day. Don’t follow the directions they give you! They make you go grow a lot of bridges that are not adécuate with ramps for luggage. Follow google for me was easier on the way back!

Leisure Partner

6/10

Pleasant

16 Jun 2022

Joel

Good hotel

The location was good, and access was good. Only issue is the air conditioning had an error and it was a very hot period so a little uncomfortable during the evening

Partner

8/10

Excellent

31 Jan 2022

petra

All good, just two points to improve to me:
No plastic wrapping/plastic bottles please.
The noise of the central heater (close to the bed) kept me awake.
The (telephone) service of Bestveniceapartments was excellent, very helpful girl!

Leisure Family

8/10

Excellent

21 Jul 2020

Aarinder

Good location and clean rooms.

Overall a good central place in Venice. Only downside was the walk from car park to the hotel with suitcases. Most locations were about 10-20 mins walk.

Partner

8/10

Excellent

07 Jan 2020

Verified traveler

Good bit overpriced but i guess its because of the period

Leisure Partner

8/10

Excellent

07 Dec 2019

Verified traveler

Venice for 4

Nice location! Away from the busy area of the square, but easy access to all activities. Had no trouble with a late night check in. Just note that if you have large luggage, you have to carry your luggage over several bridges. There is no elevator, so you have to carry your luggage up several flights of stairs depending on your room. Also no place to store luggage when leaving, so we did find a storage place near the train station that wasn’t too costly for the day. Room was very spacious and slept 4 comfortably. Bathroom was nice size and shower was large. Room and facility was very clean! Had trouble with the safe and turning on the heater. Since we checked in late, there was no one to help with these situations even when we called the phone number provided. Breakfast was very good and fully supplied. Hostess was gracious and kind. Good location away from the business of St Mark’s Square, yet close and within easy walking distance. Found many quaint shops and great restaurants when walking to get to our destinations.

Friends_and_family Family

10/10

Exceptional

27 Oct 2019

VARUN

good choice

The room was cean and nice and the place was wanderfull. i am happy with my choice

Partner

10/10

Exceptional

18 Sep 2019

Maricela

Would come back

I overall loved the place, location, cleanliness however it would be most convenient if the agency would ask for the passports via email so they can send the codes to open the 2 doors instead of walking from one place to another

Family

8/10

Excellent

25 Aug 2019

Verified traveler

Property was great!! There was quiet a walk to our hotel from check in but it was expected, there is a small supermarket at the bottom which was great and restaurants very close. The hotel is in a great quiet location, amenities were great too!!

Leisure Partner

4/10

Poor

28 Jun 2019

Verified traveler

Hotel is in a good location in the middle of main attractions ( rialto bridge and st marks square) however I was extremely upset with the fact that no one mentioned that there wasn’t a reception at the hotel and that you had to check in through a third party agency. We lugged our bags all through the streets to the hotel only to be told we need to walk somewhere else to check in. There was no mention of the agency at all nor the signs you need to follow to find the area to check in after we found out that we needed to go somewhere else. We needed to call 3 times on our journey just to figure out where to go, completely unacceptable! I was in contact with Elisa days prior to the trip in which she asked when I would be arriving and failed to mention the fact that checkin is not at the hotel location. Infuriating when it’s nearly 40 degrees outside.

The rooms are very basic. Only provided soap and 1 small container of shampoo. The breakfast was also very small. Cereal and croissants are your only option.

We chose for a hotel over Airbnb since it was only 1 night that we were staying however if I was to do it again I would go Airbnb. Less complicated and you know exactly what you are getting.

I would never stay here again.

Leisure Partner

6/10

Pleasant

29 May 2019

Manu

Plan ahead

Good. Except the breakfast sucks, the service is okay. Have to walk 2km to reception to get access to hotel. So make sure to plan ahead

Partner

10/10

Exceptional

26 May 2019

Louise

Good location and value for money

The location was great and thank to the detailed directions at reception we found the rooms fairly easily.
the room was clean and neat. would have liked at least one chair to sit on in the room and more comfortable cushions on the bed.
food in the morning was a good spread to fill the tummy for a lovely day of exploring Venice.

Family

10/10

Exceptional

09 May 2019

Verified traveler

Very nice hotel located in s central location. Very clean and the morning breakfast was very good.

Leisure Family

2/10

Poor

08 May 2019

Verified traveler

We had a horrible experience at this hotel. The check in is not on site and there are no staff at the hotel to assist you. The room was sparce and freezing cold.

Leisure Partner

10/10

Exceptional

03 Mar 2019

Verified traveler

Beautiful clean room. Lovely modern bathroom.
Right next to a supermarket.
Only ten minutes walk from the station.

Yes, the reception is at a different location but that didn’t bother us at all really. Only an extra 5minutes out of your way.

Leisure Partner

6/10

Pleasant

15 Feb 2019

Verified traveler

The reception is about a 12 minute walk from your room. Room is very nice and modern however there were stains on our duvet.

Leisure Partner

8/10

Excellent

21 Dec 2018

Verified traveler

This is overall a very nice place to stay in. Reception is about 12 minutes walk from the hotel itself and you can't check in till 3pm so if you have big luggages I wouldn't recommend it (you have to cross several bridge) but you can always take the vaporetto. The staff were all very friendly, and they give you clear instructions on how to get to the hotel.

The room itself is nice - I love the bathroom! It's very very clean. Read some reviews before and people were complaining about the bed but I personally did not see any problems with it. Also, theres a supermarket right across the hotel so that's very convenient if you want to grab something. Breakfast is included and it starts at 8am but unfortunately I had to leave before 8 so can't comment on that.

Overall a great stay!

8/10

Excellent

19 Dec 2018

Sulabh

Clean Rooms but frustrating check-in process/fees

The hotel room was nice and breakfast was good with freshly baked croissants. The problems are with the check-in process. After the booking, we got a text that we have to check-in at a different location than the hotel and that they will charge 5 euro for every bag that you leave with them in case you arrive before the check-in time.

The hotel is about 2-2.5 km away from the place where you are supposed to check in with both the places not having any elevators.

The actual place of stay had very clean rooms but there was no one to assist in case you need anything (as there was no reception desk).

After a long day of walking and sight-seeing, I didn't appreciate going all the way back to the check-in place to pick up my luggage in the night and then having to travel for 2.5 km to get to my hotel room, which wasted a good 1-1.5 hours of my time.

Also, the fact that the 5 euro fee for holding the luggage is not mentioned at the time of booking especially if you are traveling with family or kids.

Partner

4/10

Poor

05 Nov 2018

Sandy

I had the pleasure in staying at Grifoni with my family. However did not enjoy the distance in having to check in from my room, no elevator so we had to walk with our heavy luggage to the 4th floor and limited breakfast. Not one of the most comfortable place to stay with all the money I spent one night.

8/10

Excellent

29 Oct 2018

Kman

Check-in and room location is pretty far from each other, however very good value for money. Great breakfast, good location, nice room and bathroom, great lighting

2/10

Poor

24 Oct 2018

Barbara

Not a great first impression.

Finding hotel check-in area was a horrid experience and I was expecting it too. Bring Eruros to pay city taxes before getting room code. Traffic bad. There is a 525 address across alley too. They like to make fun of lost tourists there. The reception area does not fully disclose rules and pitfalls of the area to guests. We were told to buy water taxi tickets on the boat. Only to receive $60 fine per person. Purchase BEFORE leaving dock. Welcome to Venice! Asked hotel service for 2 days for some extra pillows. NONE ever came. Said they would call us back. NO calls. Only given 1 flat pillow per.person. very basic room. Walls are paper thin. They love their noisey dishes at 6am. Cold American coffee. jackhammers every morning at 8am. No sleeping in for you. Be prepared for a good walk when getting off the water taxi to get to your room too. No elevators at well. Hard bed. But that was consistant.

Partner

8/10

Excellent

19 Oct 2018

Verified traveler

Clean and good location

Really clean.Good breakfast.Would be good to know beforehand that the reception is located in a different location.Info and service still excellent even before the trip.

Family

6/10

Pleasant

13 Oct 2018

sheira

Not as advertised

This is not a hotel, there is no reception and no one there only between the hours of 8-10am when I lady makes coffee. We had to collect our keys from a different location. Also we booked a double and a twin and only the double was made up. When we asked the bed to be made up via text as requested by then they said that this was not possiable. I could of paid less and just had a double. The next day they cleaned our room and I assumed they would then make the other bed but they never did. Clean rooms and bathroom and great location. But they did to change their advertising as this is not a hotel!

Family

6/10

Pleasant

11 Oct 2018

Verified traveler

This hotel is walking distance to all amenities and points of interest. We didn’t receive the information on how to locate the reception office until after the fact, which was difficult to locate. In future I would stay on the mainland and take the train to the main station.

10/10

Exceptional

07 Oct 2018

Verified traveler

Great location and even thought there is no reception on the venue it is only a few blocks away

6/10

Pleasant

26 Sep 2018

JEAN-CARLO

Office was so inconvenient

Friends

6/10

Pleasant

19 Sep 2018

carrie

Check in location is very far from the room. Must go there to check in. Building is smelly. Bed and pillows uncomfortable, used a blanket as a pillow.

6/10

Pleasant

14 Sep 2018

Verified traveler

Good location of the hotel,, central check in is a different location very inconvenient.. hotel is clean however the beds are the hardest beds I have ever slept on.

4/10

Poor

28 Aug 2018

S

Wouldn't stay here again

My husband and I were very dissapointed in this hotel. To start you have to check in at a completely different location.. they have no elevator so after walking there and walking up two sets of stairs with luggage we were early and they couldn't let us check in before 230. Understandable that we couldn't check in but they charge 5 euro per bag to store your luggage this is the first place that charged for this it should be included. After finally getting to the hotel there is no elevator in the building so be prepared to carry your suit case up the stairs again. The room was nice had a big bathroom but the bed it self was like sleeping on the floor.

10/10

Exceptional

24 Aug 2018

Emily

Cozy hotel room, great services and friendly staff. Right in the heart of Venice. The check in staff was very accommodating to our special circumstances having a late check in. It was an easy process and a great stay!

8/10

Excellent

23 Aug 2018

CP

Nice hotel 15 min. walking distance to attractions

The buding has less than 10 rooms and is kept very clean. There is a supermarket and restaurants across the street from the hotel. The rooms seem to have been remodeled recently. You have to check in at the Venice Pleuwy office located at Piazzale Roma 515. The hotel building is approximately 15 min walking distance from the Venice Pleuwy office. No front desk service at the hotel but the staff from Pleuwy was very helpful and available until 11:00 pm. The hotel has no elevators. It looks and feels like a residential building in Venice.

6/10

Pleasant

21 Aug 2018

Verified traveler

Place to check in is terrible. You have to bring your baggage’s upstairs and bring them down again. This is very cumbersome. The hotel iwhere to stay is quite far the bathroom can be seen outside see thru curtain at night you can be seen. Not a good place do not recommend to friends

8/10

Excellent

19 Aug 2018

Tabitha

There was a little misunderstanding on my part, I thought that the Griffoni was a hotel that had a front desk on sight we’re we resided, however, it there wasn’t. Nevertheless, the room was very clean, and suitable for my needs. I

10/10

Exceptional

15 Aug 2018

Ritesh

Hidden Gem of Venice

Definitely a great place to stay in Venice. Just make sure you check in on Santa Croce before heading up to the site, best Piazzale de Roms. Due to space concerns they don't have a lobby there on site. This place is smack dab in the middle of most things. Great pasta around the corner, gelato about 4 min walk away, St Mark's Basilica 17 min walk away. A grocery store is literally located across the street. The free breakfast is limited but delicious. The decor/trimmings/fixings of the room are great. Definitely well worth the price. It's not the Ritz Carlton, but it has the necessary comforts! The water bus stop is about 6 mins away. We couldn't have found a better gem. We will definitely stay again when we return.

Partner

10/10

Exceptional

13 Aug 2018

Sonja

We only stayed for 3 nights, but the great location of the Hotel made it easy to get around and make the most of our time. The room was new and clean. The lighting was interesting and the shower was great. Breakfast was good, but just a bit awkward with the lady making our coffee out of a cupboard. I would definitely stay here again!

6/10

Pleasant

10 Aug 2018

Michelle

A lot of Money for practically no service

Arrived to collect keys and then had a boat trip to th property with 4 Sui cases, took us half an hour. Parking was also half an hour away and £32 per day!!! Room was small but clean. Distinct lack of mirrors in the room - it want an apartment, it was a bedroom and bathroom. Air con was excellent, powerful and effective, all newly refurbed and very nice. Breakfast was basic buffet, nothing cooked but was fine. Check out is 10am sharp though, so be prepared to get moving straight after breakfast.

Partner

10/10

Exceptional

28 Jun 2018

Francis

Absolutely The Best

This hotel has definitely exceeded my expectations. It was by far one of the best hotels I’ve stayed in a while. It is extremely clean and well organized. Easy access and fairly close to the train station. Highly recommend. You will not be disappointed.

8/10

Excellent

16 Jun 2018

Monique

Comfortable stay at Hotel Grifoni Palace

Great Location and very nice clean little Hotel. Staff don't speak English and the breakfast could be a little better / more variety. Other then this we were very satisfied with our stay at Hotel Grifoni Palace.

Partner

10/10

Exceptional

09 Jun 2018

Fed

Nice!

Easy checking. Clean room. The only thing missing is the elevator. the staff was very nice and breakfast is always on point. my family and I enjoyed our stay there. Thank you so much.

4/10

Poor

05 Jun 2018

Verified traveler

Check in was no where near the hotel...you had to pay for a water taxi which drops you off 10 + blocks from the hotel and then carry your luggage all the way over cobblestone streets

10/10

Exceptional

03 Jun 2018

david

Amazing Property

This was an extremely nice property. Modern, Clean and in the heart of Venice. The room was extremely large new and well kept. I would recommend this property to anyone and would pay for their evening if they were not completely satisfied.

Partner