Yoke Mui Patricia
Decent accommodation, neat & tidy room (although our room was not made when we arrived at 3pm). Had to whatsapp Naman to get cleaners over which they did come pretty quickly and ended up checking in about 3.45pm-4pm. This happened to another couple as well as they were also checking in at the same time as us. But the cleaners did a quick job in getting the rooms ready - I didn't expect 100% cleanliness under that circumstance (quick job), but room was relatively neat and amenities provided in the bathroom and room were acceptable. If you are not fuzz about not having a front desk at your accommodation and are pretty independent and savvy, I think this property may work for you. To me, I prefer a front desk as help is always readily available without having to whatsapp and wait for a response (which normally was prompt with exceptions at times). Once I asked for help to call a cab for me, but the lady on whatsapp said she couldn't do for me from where she was but if she were to type in the p/up add (which is the hotel), it shouldn't be a prob. In this case, she wasn't helpful. Overall, it's an ok hotel and location was good. They tried to help as best as they could, but there's still a limit of what they can do for the guests being operating remotely. Also, the Nespresso coffee machine didn't work in the chill room and there was no manual around to help us troubleshoot it - so it was left there like a white elephant. I would give it a 3.7* for this hotel out of 5.
