Name: Trevi Palace Hotel
Address: Via Mazzarino, 2, Roma, 00184, IT

10/10

Exceptional

28 Jul 2026

Josiane

L’hôtel est très bien situé. Tout se fait à pied. C’est mon deuxième séjour en 2 ans et j’y retournerais encore. Le déjeuner est parfait pour commencer la journée. J’ai apprécié le personnel à la réception qui s’est bien occupé de nous.

6/10

Pleasant

26 Jul 2026

Magalie

L’air climatisé n’était clairement pas efficace avec la température extérieure. Nous avons dû demandé au minimum fan mais la nuit a été difficile. Mes enfants étaient « trop grands » pour les lits que nous avions dans la chambre. Un petit rafraîchissement de la chambre serait aussi adequat

10/10

Exceptional

25 Jul 2026

MARIANGELES

Very nice staff!

10/10

Exceptional

20 Jul 2026

Michael

Perfect location, very helpful staff, nice breakfast

Family_with_children

10/10

Exceptional

20 Jul 2026

Gregory

Perfect location, wonderful staff, nice breakfast

Family_with_children

10/10

Exceptional

20 Jul 2026

Michael

Perfect location, within walking distance to all major attractions, very friendly and helpful staff, nice breakfast.

Family_with_children

10/10

Exceptional

12 Jul 2026

Joseph

Excellent location with extremely friendly and helpful staff. Location is walking distance to everything! We never needed a taxi or subway to get to any of the prime city sights. Highly recommended!

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Hilary

Overall a good stay. It was very hot in Rome, so the room was warm even with air-conditioning. The breakfast was fantastic, with great service.

10/10

Exceptional

03 Jul 2026

Pearl

Location is fantastic... walkable to all the sights you want to visit in Rome, and just a short bus ride from either train stations. Staff, especially Martino at the front reception desk, is super friendly and helpful.

Although there is air conditioning, it's not very powerful so when we went recently (late June during the heat wave) it was barely cooling us down... but better than outside! Mini fridge also wasn't that cold.

For the price range in this area, this is a solid boutique hotel.

Family

10/10

Exceptional

01 Jul 2026

Julio Cesar

La ubicacion perfecta, el personal super atento, amable y muy responsable, la limpieza impecable, en fin nos gusto mucho el hotel, el unico inconveniente es que no tiene elevador pero en nuestro caso la chica nos espero , y nos ayudo ella personalmente con las maletas, de verdad un hermoso gesto de su parte. Lo recomendamos 100 %.

10/10

Exceptional

27 Jun 2026

HENRY

Todo excelente, en la Recepción conseguimos una chica colaboradora, nos recomendó varios restaurantes que valieron la pena de ir. La señora de la limpieza excepcional. Buena ubicacion!!!!

Family

10/10

Exceptional

23 Jun 2026

Cynthia

The location and room was perfect for what we needed. The staff was all kind and helpful. We even were able to check in early which is always great after a very long flight.

Family_with_children

10/10

Exceptional

18 Jun 2026

Richard

I chose it because of its central location to all the sights worth seeing Trevi, Pantheon Coliseum all worth it. It was great Kris at the front desk was the best took care of our luggage situation when it was delayed. Brought 5 large luggage’s to our room. I didn’t really stay for the accommodations we needed a room to get cleaned up and sleep after endless walking in the heat and two tours of Rome and the Vatican. It served the need nicely never tried the breakfast wanted to experience all Rome culinary offerings. It’s a 3 Star hotel so they don’t change your towels often or at all but we only stayed 4 days and we were out everyday. It’s was a nice stay overall.

Family_with_children

2/10

Poor

18 Jun 2026

Sandra

The room was not what was represented in the pictures. There was no one on the property at night to help us. We couldn’t get the drawer open to find the blankets, there were no amenities.
There was a drawing of a naked man on the shower wall.
There was mold on the sink. The room smelled of mold. When we arrived the windows were open but that didn’t get rid of the smell. We only stayed one night. I feel we should receive a full refund. We checked out after one night, the desk person told us our housekeeper is very good. But offered nothing. She said we gave you the family suite. It was very dirty.

Friends

10/10

Exceptional

10 Jun 2026

Rebecca

We were in the annex but it was still very close to the front desk and breakfast area. The breakfast was excellent. The location is perfect for walking to many destinations.

Family_with_children

8/10

Excellent

09 Jun 2026

Michael

The staff was great and the location was good. The room was a little dated and a little tight for 5pcs but we had no issues with the hotel or the room.

10/10

Exceptional

05 Jun 2026

Michael

Staff was friendly

Partner

10/10

Exceptional

04 Jun 2026

Lyubov

.

Family

10/10

Exceptional

04 Jun 2026

Lawrence

Very helpful staff and friendly staff

Partner

10/10

Exceptional

02 Jun 2026

Mark

The staff were exceptional. We missed our connection and arrived late after the front desk shut down and the staff went above and beyond to ensure we were able to find and get into our room.
Fabulous team.

Partner

10/10

Exceptional

21 May 2026

Shannon

We had a fantastic stay at the Trevi Palace Hotel. The staff was so incredibly nice and helpful, especially Martino at the front desk. Our room was perfect for what we needed and enough space to get ready for the day, along with an amazing location. I would recommend this hotel to anyone traveling to Rome.

Partner

10/10

Exceptional

07 May 2026

Drew

It was a great stay and location was excellent for walking Rome.

6/10

Pleasant

06 May 2026

Benjamin

Staff was very friendly in a great location good walking distance to popular destinations. Elevator noise is kind of loud and ran constantly.

Partner

10/10

Exceptional

04 May 2026

Augusta Helen Somerville

Location was amazing and staff were incredibly friendly, attentive, and offered amazing travel suggestions for our stay. Would definitely stay again and we highly recommend!

Family

10/10

Exceptional

04 May 2026

ROBERT

Yes

Friends_and_family Family

10/10

Exceptional

02 May 2026

Drew

The staff were great and so friendly. It is in a great location in walking distance to all amenities. We had a great 4 day stay. If we ever come back to Rome we would stay here.

8/10

Excellent

24 Apr 2026

Robert

The room is nothing special but it was clean and is in a great location. It”s within walking distance of most of the main sites and the area seemed very safe. Also, the staff was very welcoming.

Family_with_children

10/10

Exceptional

16 Apr 2026

Lauren

The property was very clean and comfortable, the staff was extremely friendly and the location was great! We were within a 10-15 minute walk from the Trevi Fountain and the Colosseum. We were also close to great restaurants and a delicious gelato place.

Family_with_children

6/10

Pleasant

11 Apr 2026

Pawan

Didn't eat the breakfast but saw them serving the same pastries 4 days in a row that were left covered but in the open. Definitely not fresh food.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Chyrel Kate

I loved to staying in their.The place is very clean, they offer a free WI-FI and the towels they change daily and close all the tourist spot,

10/10

Exceptional

06 Apr 2026

Silvia

wifi worked well. breakfast was excellent (we had it included). room was fine but badly needed options to hang things in room and especially bathroom. bed was comfortable. location is fantastic.

Partner

10/10

Exceptional

05 Apr 2026

Mauricio

Very good option, centric, very close to main attractions!!!

Family

10/10

Exceptional

31 Mar 2026

Elise

Stayed here for 3 nights and the location is perfect. Far enough to avoid tourist trips but close enough to walk to everything (Colosseum, Trevi, Spanish Steps). Bus stop right outside to take you to Vatican or the Roma Termini train station. Room was cleaned every day and balcony was cute.

10/10

Exceptional

29 Mar 2026

Roy

Staff was excellent and communication was stellar from the time I made my reservation. Location worked perfectly, short walk to so much history, and close to the Rome Marathon start.

Family

10/10

Exceptional

27 Mar 2026

Wayne

Beautiful, clean, spacious accommodation centrally located with friendly, helpful staff.

A lovely place to stay when visiting Rome.

Self

10/10

Exceptional

26 Mar 2026

carla

Everything was great! Will definitely be back!

Family_with_children

10/10

Exceptional

26 Mar 2026

Carey

Staff was wonderful! Breakfast was excellent. A wide variety. AC was fine. They kept it at about 76F, which is a little warm for us, but we were able to open the window for some fresh air. Will definitely stay there again.

Family_with_children

10/10

Exceptional

17 Mar 2026

Mallory

We stayed in a family room since we are a family of 5. It was great and everyone had somewhere to sleep. The area of the hotel was safe. The hotel staff was super friendly. It is a boutique hotel with less than 15 rooms. They didn't have any conditioner so if you have long hair consider bringing your own.

10/10

Exceptional

16 Mar 2026

Elaine

Wonderfully friendly staff and great location for seeing the main sites in the centre of Rome. They were happy to store our suitcases after check-out so that we could collect later. We stayed in the annex towards the back of the building and found it very quiet. Would definitely recommend.

10/10

Exceptional

13 Mar 2026

Rachel

I can't say enough good things about this hotel. The location is perfect - basically a 10-20 minute walk from most of the key sites in Rome city center with the exception of the Vatican.

The staff were kind, welcoming, and extremely helpful. The room was spotless, comfortable and quite roomy for a European hotel.

We added the breakfast - good food and very convenient to eat before morning activities.

There was a fair amount of street noise which is understandable in a city center, but we were so exhausted that it did not impact our sleep at all.

This was a great find and I highly recommend this property.

Partner

8/10

Excellent

08 Mar 2026

Julie

The rooms were nice for the price point. The beds were small twins which wasn’t great for adults but the room and bathrooms were a good size for Europe. The breakfast (extra cost) offered a good variety of food and the fresh squeezed orange food was a highlight. The staff was friendly and helpful. The best part of the hotel was the location, with so much of Rome within a mile and a fairly easy walk. There was also a Taxi stand around the corner. This would have been a great hotel for my 30-year-old body but I find that my 55-year-old body needs more a supportive bed, particularly when walking 6-8 miles each day!

Family

2/10

Poor

05 Mar 2026

Pranav

.

6/10

Pleasant

22 Feb 2026

Alvaro

Staff was amazing!

Partner

10/10

Exceptional

15 Feb 2026

Cheyenne

Stay was great. Room was very clean. Staff were amazing and so helpful

Leisure Partner

10/10

Exceptional

15 Jan 2026

Pedro

The breakfast saved us many Euros

10/10

Exceptional

12 Jan 2026

Macarena

Wonderful hotel, amazing location. The staff was attentive and kind.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Peter

Easy checkin, great location, good communication

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Juan Antonio

Great room, great staff.

Leisure Partner

10/10

Exceptional

06 Dec 2025

Hector

.

10/10

Exceptional

04 Dec 2025

Mary

The Trevi Palace Hotel is a small family owned boutique hotel that is centrally located to many of Rome’s famous sites. The staff is outstanding! Martino works days and will help you with planning all the activities you want experience, along with some ideas he thinks you’d enjoy. He’ll plot out your day/night experiences on a map of the city. Kristela works the late afternoon and night shift and will do anything to make sure you feel safe & and have a fun night life. I highly recommend this hotel in Rome!

Self

10/10

Exceptional

30 Nov 2025

Daniel

Very convenient location , basically walkable to everywhere . Be mindful that the room is not at the same place where you check in , you might have to walk a little bit , and the building has no elevator, so carrying your luggages is a must. Last but not least, internet is not good .

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Paul

Had a balcony room which was great. Staff was very friendly & helpful. Breakfast was plentiful with many options. Only negative was room was small compared to US standards.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Alan

Great location, staff were brilliant, couldn’t have been more helpful, happy to give advice regarding places to go and how to get there. Rooms were clean, breakfast had plenty of choice and service was friendly and quick. Second time we have been here and would certainly go back

Leisure Partner

8/10

Excellent

09 Oct 2025

Teresa

The location, cleanliness and staff were all great! The only complaint is that there is a lot of road noise.

Leisure

8/10

Excellent

09 Oct 2025

Karla

We loved our stay here! The staff were all so kind and helpful in every way! The room was a bit small and we wished there was a vanity in the bathroom but other than that we loved our stay here! Proximity of property is perfectly located!

8/10

Excellent

09 Oct 2025

David

Great location. Near Trevi fountain. Very safe to walk around. Staff was awesome.

Leisure Family

10/10

Exceptional

08 Oct 2025

Marc

Centrally located from most of the main tourist sites, it is only about a 10-15 minute to most of them. Safe neighborhood and rooms are secure. Burger King is next door. We never had breakfast there since it was a little expensive and just ate at a local cafe instead. Staff was friendly and helpful.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Terrance

The young woman that greeted me was amazing, very helpful with giving us ideas to travel through the city. She also suggested a restaurant which we ate at twice. She made the city look easy to get around. The room was great, bed and linen were amazing.

Leisure Family

8/10

Excellent

06 Oct 2025

Chris

Front desk staff were Amazing.Walked into neighbouring building and our room. Helped us carry bags up the stairs. Breakfast was great as we ordered whatever eggs we wanted. Location was perfect, walked to the colosseum, Spanish steps, the pantheon.

Only negative was construction to store next door which woke us both mornings at 8, and went on most of the day, which was challenging with jet lag. We didn’t know how to contact staff to request more pillows or a new hair dryer without walking to the main building. Mattress was very hard.

Leisure Partner

8/10

Excellent

05 Oct 2025

Timothy

The staff was great Daniela at the front desk was awesome. She arranged by airport transfer the place is clean, but I would definitely recommend some earplugs. I do a lot of traveling so I’m prepared. I stayed at the top of the stairs. The room was a little noisy, but the staff was great. We spent one night in the suite and that room was really nice. I would probably stay here again, very convenient location.

10/10

Exceptional

05 Oct 2025

Christa

Great room and staff! Safe area and walkable to Trevi Fountain and dining. Highly recommend! Daniela took excellent care of us! Room was big and very comfortable.

Leisure Family

8/10

Excellent

04 Oct 2025

Steven

Very nice hotel with great staff who were always friendly and helpful. Location was great and walkable to all the main attractions.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Leonard

Didn’t particularly love that we had to stay across the street & there was no elevator but Martino was very happy to help us with our bags. The room was clean & modern. All the staff were very friendly & helpful.

Leisure Friends

8/10

Excellent

28 Sep 2025

tian

No elevator. Everything else is OK. Very close to the attractions.

Leisure Family

6/10

Pleasant

26 Sep 2025

Amy

The location was good. Lack lustre with no view of anything but the street….but in a good location for walking to Trevi.
The room I was in was more of a seperate entity and actually down the street from the office. It was an unmarked door that appeared to be in more of an apartment building than part of the actual hotel. It was odd. When I first arrived I had no hot water and no wifi. A quick visit to the office and the lady at the front had it all fixed within a few hours.
The room itself was large and spacious.
No extras were given (not even bottled water).
I am not sure for the price I paid that I would stay again. There are a few other hotels a block over that seemed to be a better value.

Business Self

8/10

Excellent

22 Sep 2025

Sharon

We stayed in the annex because they were suppose to be larger and less stairs but the rooms are not big at all. It was more like a one bedroom with a bathroom for 1 person. Not a studio or efficiency due to no kitchen. Imagine if you live in the United States and you have a bedroom for your child and your child may have an onsite small bathroom with a shower, toilet and a sink. Additionally the rooms was suppose to be on the first floor however, to get there you have to walk up about 30 or more marble like stairs. The lady at the front desk was very nice to take our luggage up the steps and she was struggling, but leaving we had to do it and you have to be very careful because we both almost broke our suitcases. It was very difficult. The Spanish steps, the fountain and shopping, even the high-end stores were 10 - 15 minutes away walking. If you need taxi please use Uber or you will never get one. The train is not far but you will have to take a Uber. We actually took the train for an hour and was in Florence Very beautiful and the food was so delicious. Great mini day trip. Overall the room was beautiful but small. Hope this helps you

Business_and_leisure Family

10/10

Exceptional

14 Sep 2025

Samantha

This was the most fun and beautiful little boutique hotel just minutes from the Trevi Fountain. Such a perfect location on a quiet street. We loved the people, wonderful breakfast and location!

Leisure Family

10/10

Exceptional

13 Sep 2025

Steven

Great staff, lovely room

10/10

Exceptional

12 Sep 2025

Brandon

Clean room. Easy walking access. Good location.

Friends_and_family Family

8/10

Excellent

11 Sep 2025

Dairy

Good Area, Very easy Check In, Nice Staff

Leisure Friends

10/10

Exceptional

07 Sep 2025

Sandra

The staff was very nice and helpful. The room was cleaned daily. Will come stay there again in the future.

Leisure Partner

6/10

Pleasant

06 Sep 2025

Steven

Great breakfast. Room was ok. Pull away beds for extra people. Felt unsure about arrangements from hotel to cruise pier. Feel it was over priced. Hotel likely benefiting

Leisure Family

2/10

Poor

02 Sep 2025

Sharon

I recently stayed at this hotel and while its great location makes it convenient for visiting most attractions, there were some drawbacks. The staff at the reception were very helpful and friendly. However, the room was tiny, which made it challenging for two adults with luggage. The room itself was very basic and the AC unit was noisy. Additionally, the morning noise from the breakfast setup was annoying. I had expected more amenities and a more comfortable space, but unfortunately, it did not.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Gaurav Singh

Room was clean and spacious. Lots of dinning options within walking distance. Trevi Fountain, Pantheon, Colosseum and several other landmarks were with in 10 min walk.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2025

Michael

Stayed for 3 nights family of 4 everything was great.

Leisure Family

8/10

Excellent

29 Aug 2025

Adam

Fairly close and walkable to attractions but further than it looked on map. Convenient stores within a block. No elevator in auxilary building was minor nuisance. AC and electricity shut off when not in room which was annoying as couldn't leave electronics charging. Worst was that cleaning staff left window open. Coming back to room after walking Rome in August looked forward to entering a nice cool room, not a hot humid one. At least AC was good enough to cool room ina reasonable amount of time.

Leisure Family

10/10

Exceptional

27 Aug 2025

Mariana

Very nice little hotel. Excellent staff. Very centrally located.

Leisure Family

10/10

Exceptional

21 Aug 2025

Grzegorz

it would be well-polished...

Leisure Partner

10/10

Exceptional

17 Aug 2025

Mayra

The rooms were nice and big. The service was excellent. Area was quiet and bed was comfortable. Internet was weak. Transport access was convinient.

Family

6/10

Pleasant

15 Aug 2025

Pietro

The place was great however
No staff after 9pm
Only one entrance available after hours
Via security key and only elevator service available to get to your designated floor no stairs access
No phone in room to call front desk
No vending machine available even just for water
The location was close to everything within a 15 to 20 min walk but you really needed to get a taxi to get around
So that’s my reason for give my low scores

Leisure Family_with_children

8/10

Excellent

14 Aug 2025

Henry

Property is located near colosseum and trevi fountain. Convenient access to major attractions but need pretty good stamina to walk

Leisure Family

8/10

Excellent

06 Aug 2025

Claire

X

Leisure Self

10/10

Exceptional

06 Aug 2025

Sunilkumar

Great location to all must see places

Leisure Family

8/10

Excellent

05 Aug 2025

Yong

Friendly and helpful staff. Excellent location.

Leisure Family

10/10

Exceptional

04 Aug 2025

Judith

Daniella was great..we were able to store our luggage due to tour that ended at 11:30 andwe had to be checked out at 11am

Leisure Friends

6/10

Pleasant

03 Aug 2025

Ronald

We originally booked a room in the annex building on Expedia. It said there was an elevator on the website but after booking we found out there were 31 steps to get to the first floor!! That was impossible as I am currently handicapped in need of a hip replacement. We tried to get a refund but the hotel would not give it to us. Instead they told us they would \"upgrade\" us to a triple room in the main building with the elevator. We thought that would be fine but upon arrival our room was a double with only a double bed. They put in a roll-away bed and we were told it was now a triple!! The room now was very cramped, the beds were hard and the pillows even harder! They would not give us any compensation for this which I thought was wrong. To add insult to injury they said they had luggage storage but then charged us 60 Euro store it there! On a positive note the staff was very, very nice! Especially Kris and the gentleman at the desk. Really wonderful people. I would not stay there again but you can judge for yourself

Leisure Family

10/10

Exceptional

01 Aug 2025

Charles

Great room, excellent service, staff are wonderful and very helpful. Centrally located right in the middle of many attractions. Will stay here next time we are in Rome.

10/10

Exceptional

24 Jul 2025

Miriam

Close to Rome attractions. Would definitely recommend. The staff was extremely polite and helpful

Leisure Partner

8/10

Excellent

17 Jul 2025

Rossella

We had a great stay. Very clean and great location. I wish they had more amenities like extra soap and lotion. And a shower cap. I would recommend this hotel.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Verified traveler

Our last night in Italy. After 15 nights, we needed hotel in Rome before the flight. It is the cheapest hotel in our vacation but THE BEST ONE WHEN COMPARE VALUE FOR MONEY!
We loved the hotel staff (front desk) the room is great, location is amazing.

Need to improve their wifi.

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Neil J

Average hotel

It was an average, okay small hotel and room. The beds were not comfortable and did not have comforter which made it harder to sleep. The front desk leaves at 8:30 pm and there is no onsite staff available to help. The staff also lock the front door after 9 pm for safety reasons and you need to go around to access the side door and the elevators. The hallways to the rooms were narrow and felt crowded. The room was clean but did not offer blackout shades. The room next door was moving things around and the walls seemed thin and we could hear the noise all along.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Joseph

Great stay and staff

It was great nice size room air conditioner. Very comfortable bed and amenities. Love the automation in the room and outside sitting area.

Partner

10/10

Exceptional

10 Jul 2025

Julia

Amazing hotel!

Our stay at Trevi Palace Hotel was amazing! The location was perfect - close to trevi fountain , colosseum and steps from a bus stop that can take you to Vatican and Trastevere at night. The staff was so kind and helpful. The room was clean and very spacious. I would definitely recommend staying here.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2025

Rockwell

Good hotel walking distance to Trevi Fountain, restaurants and shopping area.

8/10

Excellent

30 Jun 2025

Stephanie

I liked the location of the hotel I did not like that we were in a separate building with no elevator.

Leisure Family

10/10

Exceptional

29 Jun 2025

Maria

It's very beautiful.The showers are lovely.
In the balcony looking out was beautiful.I like everything about it so did my sister

Leisure

6/10

Pleasant

28 Jun 2025

Svitlana

Pro: Hotel is located close to the fountain de trevi and other must see places. Room is too small, bathroom needs remodelling and it is no shower gel :-(
Staff is very helpful and very friendly. Not sure if I will stay there again.

10/10

Exceptional

26 Jun 2025

Julia

Amazing hotel!

Wonderful staff, great location and clean rooms!

Friends_and_family Friends

10/10

Exceptional

20 Jun 2025

Jaime

Front desk staff was welcoming and helpful. We booked the family room with a queen bed in 1 bedroom and 3 twins in the 2nd bedroom, perfect for our family. The room was clean and comfortable.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Mary

Very Impressed!!

Very impressed from check-in to check-out! I will definitely return!!

Friends_and_family Family