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Alena Apartments

Crete · Greece

Koronaiou 13View location

8.8/10Excellent72 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition8.6/108.6
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alena Apartments

There is no 24-hour reception.

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Located in Chania (Chania Town), Alena Apartments is within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. This guesthouse is 6.3 mi (10.2 km) from Agia Marina Beach and 2 mi (3.2 km) from Golden Beach.

Make yourself at home in one of the 10 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 20.00 per room (one-way)
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Greek

    English

Nearby attractions

Municipal Art Gallery of Chania 0.2 km / 0.1 mi
Historical Museum of Chania 0.2 km / 0.1 mi
Cathedral of the 3 Martyrs 0.3 km / 0.2 mi
Folklore Museum of Chania 0.3 km / 0.2 mi
Cretan House Folklore Museum 0.3 km / 0.2 mi
Mitropoleos Square 0.4 km / 0.2 mi
Franciscan Monastery of Aghios Fragkiskos 0.4 km / 0.2 mi
Cathedral of the Presentation of the Virgin Mary 0.4 km / 0.2 mi
Chania Central Market 0.4 km / 0.3 mi
Etz Hayyim Synagogue 0.5 km / 0.3 mi
Old Venetian Harbor 0.5 km / 0.3 mi
Mosque of the Janissaries 0.6 km / 0.4 mi
Mosque of Kioutsouk Hassan 0.6 km / 0.4 mi
Greek National Football Museum 0.6 km / 0.4 mi
Ancient Kydonia 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO ECONOMYSTUDIO • ECONOMYSTU.EY

    Photos are not available for this room type.

    Alena Apartments

    STUDIO ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE CITY VIEWAPARTMENT • DELUXE CITY VIEWAPT.CV-DX

    Photos are not available for this room type.

    Alena Apartments

    APARTMENT DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Alena Apartments

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEWAPARTMENT • CITY VIEWAPT.CV

    Photos are not available for this room type.

    Alena Apartments

    APARTMENT CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alena Apartments

8.8
Excellent
72 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
9.6 /10
50 reviews shown
2/10
Poor
09 Jun 2022
Bradley
Booked my room months in advance, but when I showed up I was told there had been a mixup and no room was available.
8/10
Excellent
17 Jan 2022
Ruby

Good Location!

The place has a great location, middle of downtown, few minutes to the Venetian Port. The apartment is functional but the furniture is old and show that. Good space for two ppl but not more. The bathroom definitely needs remodeling and is crowded. I think they save money buying the cheapest furniture, appliances, bedding, etc. We park in the street and we’re able to find space nearby.
Partner
8/10
Excellent
16 Aug 2021
NIKOLAOS

Great location, good apartment, friendly owner

The apartment was located at a very central point of Chania. A few minutes walk from the popular pedestrian path.

The apartment was clean and had all the facilities needed to live there for many days. Even a washing machine!


The balcony was very big and nice to sit there.

If you own a car, it may take some time to find some parking at the street.

The owner was very friendly and available to address our requests or questions.

Would book again, next time I come to Chania.
Friends_and_family Family
10/10
Exceptional
14 Feb 2020
Maira
Very lovely place to stay in Chania! The apartment was very clean and spacious, with a comfortable bed, and Georgios was very kind and accommodating. The kitchen was also very well equipped with all types of utensils, but would be great if it had salt, pepper and sugar included in the kitchen too. Location wise - it was a good location and within walking distance from the bus stop and the nearby attractions. Would definitely stay here again next time I’m in Chania (-:
Leisure Self
10/10
Exceptional
20 Jan 2020
Brani
Extra convenient location; 2 min walk from the main bus stop, easy walk to old town,restaurants, several food markets around. Apartments are cleaned on daily bases and they are fully equipped, I felt like at home.The owner was very helpful in terms of navigating through the town, best tavernas, beaches etc .Highly recommended & I would come back.
Leisure Self
8/10
Excellent
26 Sep 2019
Paul

Very convenient

Ideally situated for the main bus station (2 minutes walk) and visits to the Old Venetian Port (10 mins). Room was dated but very clean and with all facilties, iron, hairdryer, kettle, fridge etc. Recommended for short stays at either end of your holiday. Georgios, the owner is very helpful and easy to contact with any queries prior to your stay.
Partner
10/10
Exceptional
01 Sep 2019
Bradley

Great apartment great location & hosts

Great location, owner waiting at airport as arranged, easy access to bus station & local amenities-10 minute walk to nea chora beach. Really enjoyed our time here.
Partner
10/10
Exceptional
01 Jul 2019
Barrie

Overnight stay

Very convenient place to stay, close to bus station
Partner
10/10
Exceptional
18 Dec 2018
jennifer

Best little spot in Chania!

This is my second time here, cos its the best!Comfy, roomy, extras..
And its central , quiet and yet close to everything!
8/10
Excellent
10 Nov 2018
Verified traveler

Pleasant

Fine for a short stay.Quiet area.great location.
8/10
Excellent
01 Jun 2018
Verified traveler

Perfect place to stay

Perfect location, just 2 mins walk to the K-Tel bus station with buses that goes to many places outside of Chania. Did not have a car so buses were very convenient, reliable, and combined with Anendyk ferries an economical way to travel in Crete. Georgios, the owner was very helpful, knowledgeable, kind and approachable which made our 2 weeks stay in Chania very enjoyable. Room cleaned daily and kitchen came with complimentary Cretan olive oil, wine and rake which we enjoyed. Love Crete and its friendly locals, beaches, food, scenic views of mountain and sea, historical monasteries, beautiful alleys for strolling and not so crowded in May.
Thanks from Toronto, Canada.
Partner
10/10
Exceptional
15 Apr 2018
Yoshie

Great service

Everything in the room was fantastic condition. I loved the big balcony. The owner was very kind.
Family
6/10
Pleasant
13 Mar 2018
karen

Good location to all the tourist places.

Super close to bus station, so really handy fo getting in and out. Great grocery store very close by. Hotel is a little dated, but great price and staff really nice as well.
8/10
Excellent
16 Dec 2017
Cindy

Nice and convenient stay in Chania

The apartments are well located - you can't miss if arriving by bus and easy walking distance to anything in the centre. The kitchen is very well equipped.
8/10
Excellent
20 Oct 2017
Verified traveler

Good location and great host

Georgio the owner is very responsive to all my questions and emails. He waited for me at 12am due to my late flight. I appreciate that. Alena apartment is a few minutes walk from the bus station which makes it easy for my transportation between the airport and Chania town center.

The only drawback was the street noise. Other than that, everything was great staying at Alena. A well equipped kitchen gave me the flexibility to prepare my breakfast. Overall it's a nice place to stay.
10/10
Exceptional
19 Oct 2017
Margaret

central location, spotless clean, home from home!

I could not recommend the Alena apartments enough. George made us feel so welcome; There was wine and water left in our apartment when we arrived as well as a map of the area and lots of local information and advice on where to eat. The apartments is two minutes away from the bus station so if you go up the coast for the day, you are back to the apartment minutes after you get back. The cleaner came in every day, fresh towels every day and sheets most days. I would advise booking the deluxe apartment as we had a huge veranda with sun loungers and seating and the sun was strong in the afternoons. The venetian harbour is about 8 minutes walk away and is so beautiful. Overall I would return to the Alena Apartments and would definitely recommend them. We stayed 11 nights and thoroughly enjoyed it.
Family
10/10
Exceptional
09 Oct 2017
Marie-Andree

Great stay

We had a great stay at Alena apartments. The room was clean and well equiped. The beds were confortable. The place is well located and very close to the bus station.
Partner
10/10
Exceptional
12 Sep 2017
Lulu

Will definitely stay here again

The hotel (more of an apartment) was gorgeous and clean! It was spacious and nicely equipped with a full kitchen and a washing machine. The location was also great - 1min away from the bus station and a 5-min walk to the harbour. There are a ton of restaurants and supermarkets and shops around. The owner, Georges was so friendly and helpful. This was our second time in Chania ... wish we had stayed here the first time too. Will definitely come back!
Family
10/10
Exceptional
08 Jun 2017
Christopher

Independent traveller

The hotel is less than 1 minute walk from the bus station and provides excellent location for onward travel and access to Chania old town.
Partner
10/10
Exceptional
10 May 2017
Verified traveler

Excellent central location

Comfortable room, excellent value for money. Spotlessly clean, daily maid service. Air con worked well.
Partner
8/10
Excellent
08 May 2017
Brian

Very central

Good apartments - very easy access - 100 metres from bus station so great access from airport and also for buses to other places . very close to shops and the old town with its restaurants and harbour - 10 mini walk. 15 min walk to town beach.
8/10
Excellent
19 Apr 2017
Mo

Convenient location

The apartment has everything you may need even a washing machine. Very close to shops and the bus station and a short walk to the Harbour and the Old Town. Georgios and the staff are very friendly and helpful.
I have trouble walking so the location and the hotel having a lift were great. I felt very safe and comfortable here.
10/10
Exceptional
07 Apr 2017
Cheryl

City break

Chania is a lovely place for a city break. Car hire is cheap and it's easy to get around the island. The Alena is in a really good location and tremendous value for money.
Partner
10/10
Exceptional
20 Feb 2017
kevin

Nice apartments very close to bus station.

Very friendly welcoming staff, the apartment was clean and facilities were excellent.
10/10
Exceptional
23 Dec 2016
Mary

Good studio apartment near everything

I stayed for 3 weeks in the Alena studio apartment in the middle of winter. The location is exellent. When you get off the bus and look up, you can see the sign across the road for Alena. Round the corner is an excellent supermarket. The town and shops start just 30 seconds walk away. The water and harbour are 5 minutes walk away. I was very comfy in this apartment. The room was a good size, the heating worked well, the bed was comfy and the room kept very clean. The kitchen was so well fitted out. No rubbish, all good cooking pots, china and cutlery. I even had a washing machine and a bath robe if I needed it. And there was good wifi connection too. I can't fault it and would highly recommend it to anyone thinking of staying in Hania.
10/10
Exceptional
25 Oct 2022
Gilles
Personnel très accueillant et serviable.
Emplacement idéal en plein centre ville et près de tout à pieds.
Stationnement dans la rue pas compliqué à trouver une place.
Appartement très propre.
Merci pour tout
Leisure Partner
8/10
Excellent
24 May 2022
Jochen

Preis Leistung Tip top

Für den Preis eine tolle Unterkunft. Sehr zuvorkommender Vermieter. Schon zentral gelegen
Self
8/10
Excellent
08 Oct 2021
Jette

Super beliggenhed og meget fin service

God, ren lejlighed med exellent beliggenhed. Dog noget byggestøj, fra renovation af nabo/genbo huse.
Servicen var helt i top.
2/10
Poor
06 Oct 2021
EVGENIY

Нас не поселили.

Нас не поселили. Сказали, что мест нет, хотя у нас было забронировано. Мы от дома добирались 12 с половиной часов и пришлось поздно вечером искать новое жилье.
10/10
Exceptional
04 Jul 2021
michele
Hotel appart agreable, tres propre, commerce et resto a côte. Un inconveniant le parking , dufficile de se garer dans la rue . Le propriétaire nous a trouver une place rapidement et on le remercie.
Je recommande cet hotel pour les routards comme nous car l hotel est calme.
Friends_and_family Friends
8/10
Excellent
28 Sep 2020
Patrick

Séjour itinérant en Crète

Hotel idéalement placé proche de la gare routière (pour gorges de Samaria) et de la vielle ville. Très bon accueil. Très belle terrasse. Cuisine bien équipée.
Un petit rafraichissement de la chambre et de la cuisine serait le bienvenu.
Partner
2/10
Poor
13 Sep 2019
Andre
ho^tel vieillot
Partner
10/10
Exceptional
24 Mar 2019
Jeremy

Super endroit

Super accueil, rien à redire!!
Partner
10/10
Exceptional
18 Dec 2018
Verified traveler
Gillade allt! Trevlig personal,nära till busstationen och sevärdheter i stan.
10/10
Exceptional
02 Aug 2018
Laura
Excelente experiencia
Partner
10/10
Exceptional
07 Jul 2018
Irina

Приятное пребывание в комфортных условиях!

Останавливалась на две ночи в апартаментах с террасой. Удобное расположение отеля - напротив автовокзала и близко от исторического центра города. Комфортный номер с кухней и красивой террасой, оборудованный всем необходимым для длительного пребывания.Очень чисто, доброжелательный персонал. Несколько каналов российского телевидения.
8/10
Excellent
04 Jul 2018
Bernd
Perfekte Lage, sowohl für An-und Abreise, als auch zur Erkundung von Chania, alles zu Fuß erreichbar.
Family
8/10
Excellent
27 Jun 2018
shukfan

相當合意的旅館

地'區及交通方便,價錢適合。
Friends
10/10
Exceptional
16 Jun 2018
italiana
posizione strategica x spostarsi con i bus. Albergatore gentile e cordiale
10/10
Exceptional
08 Feb 2018
GERARD

Excellente adresse à CHANIA

Appartement entier situé dans un immeuble équipé d'un ascenseur - proche de la gare routière et au centre ville - Possibilité de se garer gratuitement dans la rue au pieds de l'immeuble et d'atteindre le port vénitien en marchant moins de 10 mn - Emplacement parfait comme l'appartement équipé de tout le nécessaire et même d'un lave-linge et d'un compartiment congélateur - Tout est propre et le personnel chargé de l'entretien connait parfaitement le travail car tout est impeccable, même la terrasse sur laquelle on peut faire sécher le linge ! Je recommande d'autant que le responsable parle anglais et qu'il est très sympa.
10/10
Exceptional
31 Oct 2017
Verified traveler

Sympathique

Solution familiale agréable à proximité immédiate du cœur de la ville.
8/10
Excellent
08 Oct 2017
Jacques

Hotel très pratique : localisartion et équipement

Très bien situé à proximité de la gare centrale et de la vieille ville.
Accueil prévenant.
Équipement de la cuisine très complet.
Décoration pas à notre goût.
Le prix barré mis en avant et les 3 * laissent penser que le standing est nettement supérieur.
Partner
10/10
Exceptional
26 Sep 2017
Michel

avec terrasse et merveilleusement situé

Endroit superbe, bien situé près dela vieille ville et du terminal de bus. magnifique terrasse et cuisine complètement équipée
. Télévision écran plat avec plein de stations en français et en anglais.
Partner
10/10
Exceptional
17 Aug 2017
Laurence

Superbes vacances

L'accueil est très chaleureux,l'appartement est très bien situé avec une très belle terrasse.
Très calme à deux pas du port de la cannée.Trés belle endroit que nous recommanderions à nos amis.
Partner
10/10
Exceptional
03 Jul 2017
Elin
Rent och funktionellt nära busstationen, snäll och hjälpsam ägare.
Family
8/10
Excellent
16 Jun 2017
Gunnar

Positiv överraskning

Bokade detta för det var klart prisvärt och precis intill bussterminalen. Vi hade tidig bussavgång. Hade inga förväntningar. Till vår förvåning trevligt bemötande och en väldigt välstädad proper fullt utrustad studio med pentry samt en ganska stor balkong.
Området runt bussstationen är småruffigt men kändes säkert. Gångavstånd ned till centrala turisdelarna.
Öm man letar något prisvärt med möjlighet til självhushåll och inte bryr sig om havsutsikt mm lull så är detta klart att rekomrndera.
Partner
10/10
Exceptional
16 Jun 2017
annette

Pratique, propre, excellent choix

Georgios a reception etait formidable. Il y avait tout ce qui fallait pour faire les repas. La station de bus etait juste a cote, a une minute, tres pratique pour l aeroport . Seulement 5 minutes a pied de la vieille ville. Excellent choix, seul bemol des fetards un soir dans un bar a cote.
Partner
10/10
Exceptional
06 Jun 2017
Stefanos
Η διαμονή ήταν πολύ καλή
Family
10/10
Exceptional
05 May 2017
Isabell

Close to the bus station

The apartment had all we needed. I booked it because it was close to the bus station. And of course it is not so far to the harbour anyway. Good that we could borrow bicycles for free.
Partner
10/10
Exceptional
25 Mar 2017
Verified traveler

tres bien

emplacement agreable car central , hotel calme, à portée de nombreuses promenades.

Location & surroundings

Alena Apartments
Koronaiou 13, Crete Island, Greece

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