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Holiday Inn Ponce & Tropical Casino

Puerto Rico Island · Puerto Rico

3315 Ponce By Pass,00728-1502 Ponce,prView location

9.2/10Excellent1,003 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.6/109.6
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Ponce & Tropical Casino

When you stay at Holiday Inn Ponce & Tropical Casino by IHG in Ponce, you'll be near the airport and within a short 5-minute drive from Carribbean Cinemas Ponce Towne. This casino hotel is 3.2 mi (5.2 km) from Vicens Coliseum and 3.3 mi (5.3 km) from Montaner Stadium.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ponce? This hotel has 1240 square feet (112 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Carribbean Cinemas Ponce Towne 4.9 km / 3.1 mi
Vicens Coliseum 5.2 km / 3.2 mi
Montaner Stadium 5.3 km / 3.3 mi
School of Fine Arts 6.7 km / 4.2 mi
Museo de Arte de Ponce 7.3 km / 4.5 mi
Casa Wiechers-Villaronga 7.6 km / 4.7 mi
Parque de Bombas 7.7 km / 4.8 mi
City of Rum 7.8 km / 4.8 mi
Plaza of Delights 7.9 km / 4.9 mi
Casa Armstrong-Poventud 8 km / 5 mi
Cathedral of Our Lady of Guadalupe 8 km / 5 mi
Teatro la Perla 8 km / 5 mi
Museum of the History of Ponce 8.2 km / 5.1 mi
Museo de la Musica Puertorriquena 8.7 km / 5.4 mi
La Guancha 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Holiday Inn Ponce & Tropical Casino

9.2
Excellent
1,003 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Iraida L
Mi familia en general la pasó muy bien.
10/10
Exceptional
30 Jul 2026
paula
We had a great stay at the Hampton Inn! The hotel was very clean, the pool was awesome, and the breakfast was good with plenty of options. The view was absolutely beautiful.
Overall, we had a great experience and would definitely stay here again!
10/10
Exceptional
29 Jul 2026
Evelyn
Me gustó todo.
10/10
Exceptional
29 Jul 2026
Alfonso
Very clean, modern room with a comfortable bed. Friendly staff; Adriana was very helpful
8/10
Excellent
29 Jul 2026
Nelson
El ck-in llega espera
10/10
Exceptional
29 Jul 2026
Stephanie
El lugar sumamente limpio y el staff súper amables y serviciales.
8/10
Excellent
28 Jul 2026
Jennifer
A good amenity would be that the breakfast were included at least for two .

Another thing that I observed was that the pool bar was closed on Sunday.If the reason is for the low occupancy in the hotel , maybe put an employee (at least one) to be around and ask if someone would like something to drink or eat.
10/10
Exceptional
27 Jul 2026
Francis
Bella stadia y el Soto bien ELEGANTE
10/10
Exceptional
26 Jul 2026
Mellany
El personal súper atento. La limpieza 1,000-10 super familiar el lugar y tranquilo. Definitivamente regreso y lo recomiendo al 100%
10/10
Exceptional
24 Jul 2026
Milvia
Limpio y excelente servicio. Durante los días de semana la barra de la piscina está cerrada.
Sugiero que la abran todos los días.
Además, sería bueno que los socios tengan descuentos en bebidas alcoholicas.
10/10
Exceptional
24 Jul 2026
John
The biew from of the hotel is the best, The property have everything for a good vacation and is close to all.
10/10
Exceptional
22 Jul 2026
Naida
Close to everything, ocenview spectacular.
10/10
Exceptional
21 Jul 2026
Marangely
La persona que me atendio fue muy atenta y contesto todas mis preguntas amablemente. La pase de maravilla.
Family_with_children
10/10
Exceptional
20 Jul 2026
luis
Una vista hermosa al mar caribe.
Partner
10/10
Exceptional
18 Jul 2026
Geritza
Habitación y áreas limpias, incluyendo los baños del área de la piscina. El housekeeping staff fue muy amable y atento cuando le solicité cambiar unas toallas porque un día nos quedamos en la habitación en la mañana y no deseábamos el servicio. El desayuno es buffet, bastante completo. Comida caliente, yogures, panes y frutas. Hay estacionamiento cómodo.
Family_with_children
10/10
Exceptional
18 Jul 2026
Dagoberto
Great service
Partner
10/10
Exceptional
16 Jul 2026
Frank
The room was very clean and the staff were amazing. They were able to help with everything and were very polite to us.
Family_with_children
8/10
Excellent
14 Jul 2026
Magaly
El mejor y ubicado en un lugar espectacular, una pena que después de haberle indicado al recepciónista por una habitación bonita vista desde el balcón ( dentro $ de la habitación elegida) me ubicaron con vista al techo del lobby y con vistas a varios perros ladrando, pero todoooo lo demás excelente !
Family_with_children
10/10
Exceptional
13 Jul 2026
Reinaldo
Friendly staff. Clean room and parking lot is excellent.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Hilda I
Todo estuvo perfecto. Súper limpio y el staff súper servicial
Family_with_children
10/10
Exceptional
12 Jul 2026
Walter
EXCELLENT PLACE TO STAY
4/10
Poor
12 Jul 2026
Celeste
Staff was terrible. No help at all accept for one young man. I was harassed by the staff saying that the amenity bands were supposed to be on my entire stay. It was not good
Family_with_children
10/10
Exceptional
11 Jul 2026
Eliú
Muy buen hotel
Partner
8/10
Excellent
11 Jul 2026
Raul
Excellent. starting. point. for. all. Island. touring
10/10
Exceptional
08 Jul 2026
Frankie
good place
Family
10/10
Exceptional
07 Jul 2026
German
A mi familia y a mi nos encanta venir aquí. Su personal y facilidades están a otro nivel.
8/10
Excellent
06 Jul 2026
Richard
Mi experiencia en este hotel fue, en general, muy buena. Las habitaciones estaban limpias, eran amplias y modernas. La ubicación también es excelente y el servicio del personal fue sobresaliente: todos fueron muy amables y atentos durante mi estadía. El desayuno fue muy bueno.

Como punto a mejorar, el área de la piscina se sintió un poco descuidada. No había servicio de bebidas o alimentos, tampoco una barra abierta ni personal atendiendo esa área. Además, no había música, lo que hacía que el ambiente se sintiera un poco vacío. Con algunas mejoras en ese espacio, la experiencia sería excelente.
Family_with_children
10/10
Exceptional
06 Jul 2026
Juan
Tremenda vista, higiene y cuidado
Partner
10/10
Exceptional
06 Jul 2026
Jacqueline
Todo excelente!!!
Family_with_children
10/10
Exceptional
06 Jul 2026
Milagros
Clean room
Self
10/10
Exceptional
05 Jul 2026
Wanda
Las facilidades son modernas, limpias y muy bonitas. Los empleados muy atentos.
Family_with_children
10/10
Exceptional
05 Jul 2026
Ermelinda
Lugar excelente, cómodo y excelente para despejar tu mente
10/10
Exceptional
04 Jul 2026
Alex
Very clean and staff are very professional.
Family_with_children
6/10
Pleasant
03 Jul 2026
Yathaira
El elevador en nuestro piso no estuvo roto por 3 dias la maquina de hielo rota la maquina de caffe rota me cobraron 5 dollares por un cafe de 3 oz y habia una señora jodiendo todo el tiempo porque mi esposo no tenia la pulsera que te dan para ellos saber que eres un wesped no me gusto para nada este lugar
Partner
8/10
Excellent
30 Jun 2026
Franrick
Everything is good, but the fact they don’t let you stay at the pool after check out is upsetting.
8/10
Excellent
30 Jun 2026
Franrick
Property is good, but the fact they don’t let you stay at the pool after check out is an upset.
Family_with_children
10/10
Exceptional
29 Jun 2026
Dalilah
Room was not cleaned, we asked for clean towels.
10/10
Exceptional
29 Jun 2026
Nydia Ivette
Excellent
10/10
Exceptional
29 Jun 2026
Pedro
I love the environment. The people was amazing and the view is to kill for 100 out of 100. I love it.
Partner
10/10
Exceptional
29 Jun 2026
Nydia Ivette
Excellent
Family_with_children
6/10
Pleasant
28 Jun 2026
Raul
Gerente mujer al hablar su tono era neutro como molesta. El resto de los empleados parecian nuevos. Estaban como asustados e inseguros cuando se les hacian preguntas. Hotel solo es bueno para pasar la noche. Muy buena seguridad y limpieza.
Family_with_children
10/10
Exceptional
28 Jun 2026
Jose
Everything was good
10/10
Exceptional
27 Jun 2026
Israel
Everything was A+. Clean, the breakfast was delicious and well prepared, the site was really quiet great for sleeping and rest, the personnel was very service oriented, and there was enough parking spots.
Family
8/10
Excellent
27 Jun 2026
Mayra
Stayed there one night, unexpectedly after having car issues nearby. And for it being a rushed and brief stay, it was a very pleasant stay. Staff were very friendly and helpful.
Family_with_children
10/10
Exceptional
26 Jun 2026
Iris
Habitación limpia, área piscina limpia
Family
8/10
Excellent
26 Jun 2026
carmen
Great view from mountain top
Family
8/10
Excellent
25 Jun 2026
Christopher
The rooms, are not very cool. It gets hot at night.
10/10
Exceptional
22 Jun 2026
Dellis
Cleaning and friendly staff
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Evelyn
I would like to give special recognition to Neysha at front desk, Carlos who should be head bar tender and allowed to manage pool bar. Carmen, the hostess at restaurant is superb and made us feel at home.
Partner
10/10
Exceptional
22 Jun 2026
Walter
This is a great place, great location with a great staff. I will definitely recommend this place to anyone.
Family_with_children
10/10
Exceptional
21 Jun 2026
Abner
Excellent facilities. Great parking. Close to many good places to visit.
Partner
10/10
Exceptional
21 Jun 2026
Noelia
Great
Family
10/10
Exceptional
21 Jun 2026
Nixsa
Cuarto remunerados, limpios, amplios. Piscina excelente y una vista muy impresionante.
Family
10/10
Exceptional
21 Jun 2026
ANA L
Excelente servicio al cliente, hotel limpio, piscina limpia. El desayuno buffet estaba riquisimo y con buena variedad. Definitivamente recomendado. Y tan pronto tenga la oportunidad se repetira la estadia
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Jose
Hotel is conveniently located near the highway exit/entrance. Staff is friendly and helpful. The hotel surroundings and rooms are well maintained.
Partner
10/10
Exceptional
20 Jun 2026
Solymar
Todo muy bonito!♥️🥰
Family_with_children
10/10
Exceptional
19 Jun 2026
Anel
Clean a big rooms, very nice staff, good bar and rest. Great location and a very cool pool.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Jessica
The staff was very helpful and attentive. Rooms were clean. The pool area was my favorite part of my stay!!! Parking was very convenient. I would highly recommend this location.
Partner
10/10
Exceptional
19 Jun 2026
orlando
Excellent view! Nice and clean!
Partner
10/10
Exceptional
17 Jun 2026
John
The only thing is sad about all the dogs around the property. Some of them are beautiful. Other than that no complaints
Partner
10/10
Exceptional
17 Jun 2026
VANESKA
Todo espectacular.
Business
10/10
Exceptional
15 Jun 2026
Ingris
Everything was good
Partner
10/10
Exceptional
15 Jun 2026
Emilia
Un buen casino, con meriendas y refrigerios y buenos premios.
Partner
10/10
Exceptional
14 Jun 2026
Betsaida
El trato del personal y la limpieza
Family_with_children
10/10
Exceptional
14 Jun 2026
Waleska
Excelente en todo. Hermoso
Partner
10/10
Exceptional
11 Jun 2026
Edwin
Beautiful place and location. Great view of city and coast
Family
10/10
Exceptional
11 Jun 2026
Edwin
Excellent location is the best part. Room was great
Family
8/10
Excellent
10 Jun 2026
Michelle
The room was clean and the pool was nice
Family_with_children
10/10
Exceptional
10 Jun 2026
chrystal
El lugar está ubicado en una montaña, excelente para relajarse y disfrutar
10/10
Exceptional
09 Jun 2026
Jorge
Lugar tranquilo, buena vista , desayuno temprano y piscina espaciosa
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Diana
Super bien
Family_with_children
10/10
Exceptional
07 Jun 2026
Agustin
The environment was peaceful and tranquil.. great place to recharge
Partner
10/10
Exceptional
05 Jun 2026
Dairen
Mi esposo y yo nos quedamos tres noches, la pasamos muy bien. Escogimos este hotel por la tranquilidad para ir a descansar. La piscina estaba limpia y todas las áreas del hotel en óptimas condiciones. Siempre nos quedábamos en el de Mayagüez y esta vez quisimos ir al de Ponce y se convirtió en nuestro favorito.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Jesus
Buenisimo
Family
6/10
Pleasant
03 Jun 2026
Martin
Beautiful place nice rooms nice casino . The one bad thing was the food it was good but super expensive I bought 2 what had to be 6oz coffees they charge me $10.75 that is rediculos.
Family_with_children
10/10
Exceptional
02 Jun 2026
lydia Marie
Lovely view
Business
8/10
Excellent
01 Jun 2026
Michael
Hotel is atop a hill and easy to access, with decent views to the water on the horizon. Facility and room were clean and well maintained. Bed was comfortable. Pool area was nice with a view as well. Plenty of parking, as that seems to be a concern with many hotels on the island. Didn't eat onsite or visit their casino.
Partner
10/10
Exceptional
01 Jun 2026
Carlos
Buen desayuno.
Partner
8/10
Excellent
31 May 2026
omar
Buena pero hay mejores
Partner
10/10
Exceptional
30 May 2026
manuel
Everything is very good and nice
Family
10/10
Exceptional
30 May 2026
Ivan
Clean room, clean facilities, comfy beds and pillows, very kind staff. Loved the view from our room! Definitely coming back.
Family_with_children
10/10
Exceptional
29 May 2026
Arturo
First of all, the attention of Isamar at front desk was great from the time i make my reservation.Then when myself and my wife meet her she was so profetional and she make us have one of the best expirence in our special event vacation.She received us with nice decoration at our room.Honestly i recomended her and the hotel to stay. 100%
Family
10/10
Exceptional
27 May 2026
Pablo
Recomendado
Partner
8/10
Excellent
26 May 2026
Riet Matt
Pool area is okay but no umbrellas for the chairs. Bar and restaurant in the upper price segment. Location outside the city, car required.
Partner
10/10
Exceptional
26 May 2026
Heylee
Breakfast and clean room.
Family_with_children
10/10
Exceptional
25 May 2026
Jeanette
My experience was great. Very clean. Friendly staff.
Friends_and_family Family
10/10
Exceptional
25 May 2026
Alexa
Enjoyable stay. Everything was great!
Friends_and_family Family
10/10
Exceptional
25 May 2026
Mirelys
We had an excellent experience at this hotel. The customer service was exceptional from the moment we arrived; the staff was very friendly, attentive, and helpful. The facilities were very clean and well maintained, which made the stay even more enjoyable.

They also offer plenty of convenient parking. The room was comfortable, spacious, and impeccably clean. I would definitely recommend this hotel and would gladly stay here again on a future visit. Very satisfied with the overall experience!
Partner
10/10
Exceptional
23 May 2026
Marieliz
La experiencia fue increible y el restaurante es espectacular ademas de la atención y la comida 100%.
Partner
10/10
Exceptional
22 May 2026
joel
Great customer service
Partner
10/10
Exceptional
16 May 2026
Leslie
La habitación súper limpia y todo muy limpia
Friends_and_family Family
10/10
Exceptional
15 May 2026
Angel
We enjoyed the view, room, restaurant and the staff's custimer service
Partner
10/10
Exceptional
14 May 2026
Maitee
Nos encantó todo, la limpieza, las facilidades, la piscina, la vista, el desayuno
Family_with_children
10/10
Exceptional
09 May 2026
Ivelisse
Beautiful!
10/10
Exceptional
05 May 2026
VANESKA
Lo pasé muy bien. Me gustó mucho
Business
10/10
Exceptional
04 May 2026
Flor J.
El cuarto muy acojedor y limpio.El staff muy amable y servicial.El aire acondicionado muy bien.
Self
10/10
Exceptional
03 May 2026
Cathryn
Super clean room. Beautiful amenities the pool was incredible and fun for all ages. The view from the pool is unbelievable. The stop at the restaurant was really friendly. New to Puerto Rico but I will definitely stay here again.
Friends_and_family Family
10/10
Exceptional
03 May 2026
Luis
Ac room awesome
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Jose
Very good amazing
Partner
10/10
Exceptional
30 Apr 2026
EDWARD
GREAT FACILITIES. CLOSE TO ALL AMENITIES, FOODS, HISTORICAL PLACES, BEACH, OTHER CITIES TO VISIT. NICE PLACE TO REST. GOOD PILLOWS AND LARGE BED

Location & surroundings

Holiday Inn Ponce & Tropical Casino
3315 Ponce By Pass,00728-1502 Ponce,pr, Ponce, Puerto Rico

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