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Ponce Plaza Hotel Casino
Puerto Rico Island · Puerto Rico
Reina StreetView location
9.2/10Excellent1,182 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ponce Plaza Hotel Casino
The Ponce Plaza Hotel & Casino, located in downtown Ponce, seamlessly blends modern design with historical architecture. Its 1882 facade, preserved by the Puerto Rico Institute of Culture, is a testament to its rich history. Originally built by Francisco Roubert, it later housed the Liceo Ponceño, Ponce's first all-girls school.
Following years as a commercial property, the Muñoz family meticulously restored it, creating the unique hotel it is today.
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With a stay at Ponce Plaza Hotel & Casino, you'll be centrally located in Ponce, steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. This casino hotel is 0.2 mi (0.3 km) from Parque de Bombas and 0.4 mi (0.7 km) from Teatro la Perla.
Make yourself at home in one of the 69 air-conditioned rooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
-
You need to know
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10.00 per person
- Self parking fee: USD 11.15 per night (in/out privileges)
- Pet deposit: USD 100 per stay
- Pet fee: USD 55.50 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Plaza of Delights
0.1 km / 0.1 mi
Casa Armstrong-Poventud
0.1 km / 0.1 mi
Cathedral of Our Lady of Guadalupe
0.1 km / 0.1 mi
Casa Wiechers-Villaronga
0.1 km / 0.1 mi
Parque de Bombas
0.2 km / 0.1 mi
Museum of the History of Ponce
0.2 km / 0.1 mi
City of Rum
0.2 km / 0.1 mi
Museo de la Musica Puertorriquena
0.4 km / 0.2 mi
Teatro la Perla
0.5 km / 0.3 mi
Museo de Arte de Ponce
1.2 km / 0.7 mi
Parque de la Ceiba
1.5 km / 0.9 mi
El Museo Castillo Serralles
1.9 km / 1.2 mi
El Vigia Observation Tower
1.9 km / 1.2 mi
El Vigia Hill
2.3 km / 1.4 mi
School of Fine Arts
2.5 km / 1.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1882
- Total number of rooms: 69
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Transfer serviceExtra charge
- Secure parkingExtra charge
Show 39 more facilities & services
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- Hotel safe
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area
- Clothes dryer: 2
- Library
- Café
- Bar
- Restaurant: 1
- Poolside snack bar
- Conference room
- Meeting room
- Projector
- PrinterExtra charge
- PhotocopierExtra charge
- FaxExtra charge
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Casino
- MassageExtra charge
- À la carte lunch
- Brunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Picnic
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPonce Plaza Hotel Casino
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE KING SIZE BEDSINGLE • KING SIZE BEDSGL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPonce Plaza Hotel Casino
SINGLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPonce Plaza Hotel Casino
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPonce Plaza Hotel Casino
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPonce Plaza Hotel Casino
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPonce Plaza Hotel Casino
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ponce Plaza Hotel Casino
100
reviews shown
Orlando
Muy bueno, limpio, accecible y todo en orden. Muy recomendado
Kyreek
Great place to stay,
Ezequiel
Excellent service in the hotel and the restaurant. Excellent food and friendly personel.
Laura
Todo limpio y acogedor. El personal de recepción excelente ❤️
Daiana
Breakfast was excellent.
Melissa
Breakfast excellent, Air condition terrible, I reported three times one night, not function. Staff excellent, so kind and diligent. Room clean, but there no towels, but I really don't needed, since I always Trip with mines.
Paul
The hotel was excellent. The breakfast excepcional. The casino was big and great with music to dance. The room was very clean, big and with a balcony with espectacular view of cruceta and serralle castle.
Tiffany
Easy check in, convenient location and clean property
Lydia
Excellent service and rooms clean with sufficient towels and the personal very good, beautiful hotel
Jessica
Noisy
Gretchen
I had a wonderful stay at this property. The view was absolutely breathtaking and one of the highlights of my trip. The staff was excellent—friendly, professional, and always willing to help with anything I needed. They made me feel welcome from the moment I arrived. I would definitely recommend this property to anyone looking for a relaxing stay with amazing scenery and outstanding service.
Jordan
Basic rooms, terrible gym.
Caricel
This hotel is beautiful and convienently located near restaurants, gift shops, and entertainment. The staff was exceptional and helpful. The rooms were nice and full of amenities. If you have a balcony, it gives you a great view of the plaza and the mountains. The pool is small and located adjacent to the parking lot which is a bit weird considering anyone cane come in off the street and get in the pool. Other then this small detail, the hotel itself is wonderful.
Esther
El cuarto súper amplio. Restaurantes y Bars cerca. Desayuno excelente!
Ilsa
1
Elimar
Espectacular
Carmen
Me gustó todo el lugar. El área del casino y baile muy respetuoso y se pasa súper bien!!!
Jorge
Muy limpio y bien mantenido. Cerca de todo, centrico .
Camila
Breakfast is top notch, the coffee is delicious you must have coffee with breakfast. Rooms are very clean and the beds are comfy and the hotel is in a perfectly preserved historical building. Over all great.
Kelvin
It was nice and clean
Luis
Good experience. Pool at good temperature. The outdoor between the parking and the rooms is something like an industrial zone. It needs to be organize on an aesthetic form.
Myrna
The entire hotel was in pristine condition. We especially liked the mattress of our king-size bed, which was of superior quality.
The staff greeted us with smiles, which made us feel very welcome. Without a doubt, we will be returning to this hotel.
The staff greeted us with smiles, which made us feel very welcome. Without a doubt, we will be returning to this hotel.
Maria
La propiedad es excelente y el personal también, pero el ruido en los alrededores me dificultó dormir
Victor
Volume of music, in the breakfast place, was high.
Ruth
Cuarto limpio y espacioso excelente desayuno
La piscina pequeña pero el lugar excelente
La piscina pequeña pero el lugar excelente
Frances M.
Excelente servicios me gusto mucho
Angel
Clean and very convenient. Staffing is very helpful and accommodating.
Zenaida
Me gustó mucho el hotel.
Jorge
Nice clean room and friendly staff. There is plenty of parking and the area is beautiful.
Maria
.
Orlando
Great location
Shauna
The street outside of our room was very loud... the bathroom was out of hand soap... and the ac didn't properly cool. As you can imagine, not very restful! But it was clean and the staff was kind at check in. We did leave a day earlier than planned... the casino was fun, though!
Nestor
Hotel muy bien ubicado, estacionado gratis bajo techo, personal amable, bonitas facilidades incluyendo la piscina. La habitación fue muy amplia, cómoda, limpia, y muy bien mantenida.
Ramfis
I keep coming back to this hotel because the experience is always excellent. The staff is friendly, professional, and helpful at all times. The rooms are impeccably clean, spacious, and beautifully decorated. The attention to detail and welcoming atmosphere make every stay enjoyable. I highly recommend this hotel and look forward to returning again.
Diana
Clean and spacious room, great breakfast and parking in the facility. Staff friendly.
mohan
Well maintained and very plesanr experience.
Karla
The best location, good staff and a BIG parking lot.
Elba Lillian
Room was good . Staff was
Lydiannette
Great service. Amazing please. Very clean.
ariadna
My room was 215 at the end of the hallway, the noise at night from the street dogs and cars with really noisy music was non stop making difficult to sleep. You will be able to sleep around 4 am mostly Friday and Saturday. The breakfast was amazing really good. The staff nice and friendly.
Jose
El mantenimiento del cuarto fue pobre y el baño necesitaba limpieza, necesita mantenimiento en cuanto a la limpieza.
Dolly
At the beginning we asked for pillows and hangers as there were exactly 4 pillows and 5 hangers. They did bring them up promptly after calling. Overall the room was clean, day before checking out no one came to stock it with toilet paper or empty the trash. Other than that it was a great stay. With the parking they should have a card that allowed us to come in and out without having to come not only to the reception to get the parking ticket validated but then having to go to another spot to make sure that it was active before we were able to leave every single time.
Leilani
Everything was great
Gladys
Nos gustó todo.Muy limpio y ambiente agradable.Personal muy atento. Lo recomiendo.
Quintin
Room was newly renovated. Very spacious, staff was very helpful. Location is excellent
Richard
Excellent service on all our immediate requests for extra towels, pillows, etc.. parking indoors could be a bit difficult but one outside was an excellent option.
wilfredo
Immaculate affordable hotel with a great location!!!
GUSTAVO
Good everything
Janine
Everything was great! Will be back soon.
Kevin
We always enjoy staying here.
Jose
Great place
Ana
Nice place!
Manuel
Everything was great the only complaint I had was that the street noise was heard inside the room especially at night time but every thing else was great.
Leticia
Very nice and convenient stay. Clean and centrally located , we enjoyed our stay .
Hector
Nice location,exelent parking and location for the price
Michael
Check in was great
jennifer
Un lugar muy tranquilo y con una buena ubicación en el centro del pueblo de Ponce
Belinda
Very comfortable beds, private parking!
Edgardo
Beautiful hotel, very attentive staff.
RAFAEL
Al llegar al hotel el ascensor estaba dañado, por lo cual tuve que subir con mi equipaje varios pisos por las escaleras. La habitación estaba limpia; no obstante el área del piso de la ducha no estaba del todo limpio. Había partículas de sucio que se fueron por el desagüe una vez se activó la ducha. Lo peor de todo es que la habitación quedaba hacia una calle principal y hasta altas horas de la noche el ruido era inmanejable: bocinas de autos, gritos, algarabía, carros a exceso de velocidad, entre otros. No se podía dormir bien. En verdad, no volvería a quedarme en este lugar.
Frankie
The room was comfortable with a small balcony with a nice view.
The hotel has all you need, microwave, coffee make , hair dryer etc.
The outdoor pool looks clean and was never crowded despite being a small pool.
Staff was friendly.
The hotel has all you need, microwave, coffee make , hair dryer etc.
The outdoor pool looks clean and was never crowded despite being a small pool.
Staff was friendly.
marie
Clean room, educated staff and great breakfast.
Johanny
Excelente ubicación
Myriam
The hotel is nice with a great location. However, the room ACs can only be controlled by the front desk staff and they don’t work properly either.
Lydelisse
Excelente servicio y el desayuno delicioso. Facilidades limpias y bonitas.
Roberto
for me everything was good no negative things happened
Patricia Maria
The room was clean and spacious. The hotel conveniently located by the city center with parking.
Danette
Clean rooms, nice size mini fridge, beds are comfortable and breakfast was delicious at Melao’s.
John
Highly Recommended
Carmen Ana
The room was very nice and comfortable. The only problem I encountered was that the phone in the room didn’t work and I was not able to communicate with front desk. Also the save didn’t work as well. There was no lobby to receive the guest with accessible parking. You had to park your car. Go down an elevator to be able to access the lobby with the front desk. Then walk and get to another building, get another elevator to get to your room. You had to do the same ordeal everyday to stamp your parking ticket at the front desk. At night you could hear a lot of noise coming from outside from cars with loud music. Other than this inconvenience everything else was good.
Rosa E
Great foe the price. Will come again.
Milagros
Very comfortable, clean room. Convenient to restaurants, Plaza dela Delicias and about twenty min ride to the beach.
Alfredo L
Clean room, and good customer service
Luis
Extremely comfortable and modern leather, very clean. It has an extremely comfortable, modern, and clean bathroom.
Santos
No use el cuarto por que tuve problemas y desearía se me devuelva el dinero.gracias
Jeannette
The floor was not clean. The iron did not work. I was not impressed by the hotel. I won’t stay there again.
Michael
Customer service was great I would definitely stay again.
Sully
Excelente súper seguro limpio moderno y todos fueron súper serviciales. Ah y el desayuno expectacular
Angel
Clean room and when needed to fix a broken towel hanger, staff was knocking the door in less than five minutes. Breakfast is included with your room rate and is à la carte with excellent selections.
Lymaris
More bedding, the room was cold
Ileana
Excellent. Loved the location, breakfast was amazing and the staff was great.
Dulles
Like
Jean Carlos
Clean room, excellent bed
Larry
Location is ideal for travelers, accessible. Good breakfast at Melao. Staff hospitality excellent. Would come back.
Ivelisse
Clean, professional staff, great location
Colleen
The room was very clean and the beds were comfortable. The breakfast was good and the service was great! Jennifer was so friendly and gave us some good recommendations.
Kevin
We always enjoy our stay at this property. The rooms are clean and quiet, and the property is immaculate. The location offers many places to eat and is a lovely walk after dinner. The casino is well taken care of and the staff and both the hotel and casino are very attentive. The only disappointment was the closure of Lola, the restaurant that used to be in the lobby of the hotel although we enjoyed dinner at Diverso, which is just around the corner.
Edilberto
Excellent
GUSTAVO
Excelente ubicación
Adnan
Very nice hotel. Centrally located.
Edgardo
Thanks. Great location and super safe
Katherine
Very clean, breakfast was awesome at Melaka
Very centric
Very centric
Elisabeth
Very good location.
Jonathan
We had a good stay overall. There were some cleanliness issues and although the front desk staff were extremely friendly, housekeeping did not clean our room for the duration of the stay, even though we asked frequently. The breakfast was amazing and the coffee even better. The pool is small but cute. The convenience of being close to restaurants, bars, and local community was worth it. I just hope they do a better job with daily room cleanings.
Cyrinda
Would recommend it was a nice hotel and location was amazing cause everything is walking distance
Victor
Excellent Boutique Hotel
Esperanza
Beautiful place. Many local stores and restaurants near by. Housekeeping could do better with the cleaning of the room and can get noisy at night with local traffic. Good place for adults with older kids not babies.
Nestor
Muy buena localización, amplio parking cubierto, habitacion con cama muy cómoda, limpia, bien equipada, y buen aire acondicionado. Áreas comunes de la propiedad bien cuidadas, y una bonita área de piscina.
Carmen
Excellent location, staff very friendly and helpful. Breakfast was good, on Sunday very crowded
chenyun
Center location , parking in the garage .
Location & surroundings
Ponce Plaza Hotel Casino
Reina Street, Ponce, Puerto Rico
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Ponce Plaza Hotel Casino
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