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Giannoulis Santa Marina Plaza

Agia Marina Nea Kydonias

Agia Marina ChaniaView location

8.8/10Excellent162 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.4/108.4
Condition8.6/108.6
Location8.8/108.8
Neighborhood7.8/107.8
Value9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Giannoulis Santa Marina Plaza

When you stay at Giannoulis Santa Marina Plaza - Adults Only in Chania, you'll be on the beach, within a 15-minute drive of Agia Marina Beach and Old Venetian Harbor. This beach hotel is 1.6 mi (2.6 km) from Platanias Beach and 3.7 mi (5.9 km) from Golden Beach.

Make yourself at home in one of the 51 guestrooms featuring minibars and plasma televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Chania? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and a meeting room.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 16

Hotel policies

On bay No cribs (infant beds) available Children not allowed Minimum guest age is 16 Green Key (Foundation for Environmental Education) By ocean Caters to adults only Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 16 years old and younger are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Property Registration Number 1042Κ014A0006601
  • Minimal age
    16
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Greek

    English

Nearby attractions

Stalos Beach 0.2 km / 0.1 mi
Agia Marina Beach 0.8 km / 0.5 mi
Go Karting Kato Galatas 2.6 km / 1.6 mi
Platanias Square 2.8 km / 1.8 mi
Platanias Beach 2.9 km / 1.8 mi
OLEA Shopping Center 3.1 km / 1.9 mi
Golfland 3.2 km / 2 mi
War Shelter of Platanias 3.3 km / 2.1 mi
Sunset Beach 3.4 km / 2.1 mi
Kalamaki Beach 3.5 km / 2.1 mi
Agioi Apostoloi Beach 3.5 km / 2.2 mi
Iguana Beach 4.6 km / 2.9 mi
Eastern Gulf 5 km / 3.1 mi
Golden Beach 5.9 km / 3.7 mi
Aptera Beach 6.2 km / 3.9 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Giannoulis Santa Marina Plaza

8.8
Excellent
162 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
7.8 /10
Value
9.0 /10
Amenities
9.0 /10
75 reviews shown
8/10
Excellent
16 Jun 2026
Wendy
The property was very nice. A bit older, but very well maintained. The rooms are generously sized and the bed comfy. We had a small deck with a water and sunrise view. Walkable area and right on the beach. The staff was so nice and very helpful. The free breakfast was typical buffet style with many choices. I would stay here again.
Family
8/10
Excellent
14 Jun 2026
Retno
Overall, the hotel is great: clean, spacious rooms, a large and beautiful swimming pool, and lovely gardens.

However, there are a few things that could be improved. For example, the in-room beverage facilities could be better. If you want to offer coffee pods, please don't charge your guests for them. You are in the luxury hotel category, so this should be included. It is also standard practice to provide two small bottles of complimentary water each day. A selection of teas presented in a tea box would also be appreciated and would certainly enhance the guest experience. Most guests are unlikely to use more tea bags than you provide, but leaving only two tea bags per day feels a little stingy.

On the other hand, you probably don't need to provide bathrobes. Given the hot climate, very few guests use them, so you could save some money there instead.

We also couldn't find an ironing board or iron in the room. It could be better if it is available.

I was also disappointed with the breakfast selection. There was a heavy focus on eggs and sausages prepared in different ways, while vegetarian options were limited. I had hoped to see more traditional Greek breakfast items, such as feta cheese, local pastries, and other regional specialties.

Despite these points, I enjoyed my stay and would happily return.
Partner
10/10
Exceptional
05 Jun 2026
Neil
Lovely Simple Boutique Hotel in an excellent location to all amenities.
The Hotel is simple but very clean located in an excellent Beach location but also having good access to Tavernas & Restaurants. There is a bus stop near the Hotel and a convenient Tour Operator also as well as convenience Shops. All the staff here are a close team playing an important part in ensuring you have a good stay. Really relaxing place to be , everything is easy and straightforward…
Partner
8/10
Excellent
25 May 2026
Dennis
Beach & pool was nice
Friends
8/10
Excellent
30 Apr 2025
Marie-Hélène
C’était bien pour un 4 étoiles, la porte de la douche avait l’air sale mais je crois que l’eau est dure.. Le personnel était vraiment sympathique ce qui a amélioré notre expérience. Le petit déjeuner inclus avec notre séjour varier et généreux mais pas le meilleur que nous avons eu!
Leisure Partner
8/10
Excellent
19 Jul 2024
PANAYIOTA
The hotel is very conveniently placed right by the sandy beach. The room was very clean and generally the hotel areas are clean. The staff are very friendly and service was excellent.
Could do with outside toilets and changing rooms, so guests wouldn't have to go back to their room after a swim.
Leisure Partner
10/10
Exceptional
23 Apr 2023
elizabeth
The staff was so helpful and friendly! We enjoyed our stay very much. They assisted with every aspect of our stay.
Leisure Partner
8/10
Excellent
20 Sep 2022
Anshuman

Old style hotel, great staff and location

Property is a bit old style. Very friendly and helpful staff. Very good breakfast and in general, food is good

Location and s good and got its private beach and sunbeds etc.

But its mainly for certain age group, mostly above 60 or so.

Location is a good to go to Platanias as well as Chania, short cab or bus drive to both those places for bars, restaurants and night life.
Friends_and_family Friends
10/10
Exceptional
14 Sep 2022
Verified traveler
My husband and I chanced upon this property as we looked for a beach hotel.
Our first impression was met with a very warm welcome. During our stay we were so impressed we requested to extend our stay. Katerina was a wonderful host and this request was painless. Nothing is too much for her to make sure you are happy and comfortable and walks in and out of reception to the pool checking her guests needs are met. Excellent customer Service. The pool is clean and sparkling. Breakfast service impeccable. We are so impressed with this small private but comfortable hotel. Gold stars!
Leisure Partner
10/10
Exceptional
18 Sep 2021
Verified traveler

Awesome smaller hotel with fun staff!

Amazing hotel with great ocean views and awesome food! They change up the breakfast and dinner every day so you never get bored of the same food! The staff is also very friendly and nice.
Partner
10/10
Exceptional
22 Aug 2021
gregori

Great week

Amazing hotel
Great food for lunch
Less for breakfast though
Partner
6/10
Pleasant
18 Aug 2021
Verified traveler
We stayed in the hotel for 2 nights and it was a last minute decision to book there. The position of the hotel is excellent - straight on the beach, with private beach of the hotel, and that’s exactly what we’ve booked this hotel for, together with the wish of having some fresh breeze and sound of the waves entering our room. For this we’ve originally booked a beachfront double, but managed to change for a suite, which had a large terrace overlooking the sea and the beach. As fantastic as it sounded, we could hardly keep the door to our terrace open, as our suite turned out to be just above/next to a kitchen, so instead of fresh air we’ve had smell of kitchen and some grill all the time. The hotel overall seemed to be something of an assembly line, in which there were so many guests, that, either because were not enough hands or time to clean the rooms thoroughly, the room didn’t give us an idea of freshness. The breakfast in the hotel is probably ticking all the boxes in terms of items to choose from in the breakfast buffet, but was very basic and didn’t impress us with the great quality. Then there was some language barrier, too, as a chef at the egg station didn’t manage to understand what “fried eggs” was. That said, the reception staff was friendly and the beach bar was fairly good. To sum up, great location, but only OK hotel.
Leisure Partner
10/10
Exceptional
16 Aug 2021
Terence

Great stay!

Loved my stay! The staff was super friendly and incredibly helpful.
The bed was very comfortable and a good variety of breakfast
Friends_and_family Friends
8/10
Excellent
14 Aug 2021
Giovana

Great just for the location and friendly staff

Great location and amazing private beach. Hotel staff is extremely helpful and friendly.

The hotel per se however is outdated. The pool area is not appealing and breakfast could have been better. The bedroom was old, but decent size. Balcony of our room was dirty and with a broken chair, and the bathroom was a little dirty.
Partner
6/10
Pleasant
14 Aug 2021
Verified traveler
The hotel is nice and staff very careful. Unfortunately the first room we had was directly on the very noisy street in front of the hotel and we couldn't sleep at all because of the noise. We asked if we could have an other room and the one we were given had its air conditionning broken...and it was 40 degrees outside. The room didn t get cooler then 30... when we informed the reception they said the technician came and said the air conditionning was working properly and the room was cool but not at all. So at the end, we didn t sleep for 3 days and all we got was a fan! I was so disapointed and it occulted all the friendly staff's effort to make our stay enjoyable.
Leisure Partner
2/10
Poor
14 Sep 2020
Verified traveler

The hotel was closed, but they didn't inform us

We made a reservation and received a confirmation from Hotels.com few weeks in advance, and our credit card was charged. Called the hotel the day before arrival just to ask a few informative questions. Someone answered the phone and told me that the hotel is closed for the season. Few hours after that, I received an email from the hotel that they are indeed closed and proposed to move me to an affiliated hotel (which did not meet our needs). So few hours before the flight, we had to find another place to stay and change our trip plans and itinerary.
COULDN'T YOU TELL US THAT WHEN YOU RECEIVED THE RESERVATION?
Called Hotels.com - they were not aware of the fact that the hotel is closed - in their view we had to pay the entire amount because they thought we checked in. Eventually, this was resolved, but that's certainly not the type of service you would expect
Partner
10/10
Exceptional
21 Oct 2019
Grigory

Nice and clean

Very nice hotel. Make sure to make reservation on second floor sea view.
Friends_and_family Friends
10/10
Exceptional
14 Oct 2019
Maxine

Relaxing stay

Lovely hotel, beautiful comfortable rooms, excellent service. Local area very touristy.
Partner
10/10
Exceptional
29 Sep 2019
Haley
Very beautiful nice beach zen atmosphere very relaxing. Great location easy to get around with excellent restaurants and shopping all around
Leisure Friends
8/10
Excellent
29 Apr 2019
PKS
The only drawback of this hotel was that during breakfast and dinner, there was very limited selection of vegetarian food.
Leisure Partner
10/10
Exceptional
11 Oct 2018
RitaMoore
Friendly staff and level of cleanliness plus location to beach
10/10
Exceptional
31 Aug 2018
Autumn
We truly enjoyed our 5 night stay here. The hotel staff went above and beyond to make sure our stay exceeded our expectations. The breakfast buffet was the best we've ever had with ample choices and variety. The grounds were beautiful and the views breathtaking. Literally steps from a beautiful, private beach. The rooms were cozy - we stayed in room 115 which is basement level. We were pleasantly surprised that even the basement rooms have a private terrace. The beds were very firm, but overall comfortable room. If you're looking for a quiet place to relax, this is the place. Very pleased with our stay. Thank you!!!
8/10
Excellent
03 Jul 2018
Verified traveler
good location, friendly people , breakfast very good
10/10
Exceptional
01 Oct 2017
Verified traveler

Great Experience

We stayed for our honeymoon, and loved it! Nice hotel, wonderful staff, good food, and beachfront location.
6/10
Pleasant
24 Sep 2017
Verified traveler

Not overally impressed

Based off the rating and name I thought it would be a much nicer hotel than what it was.
Partner
2/10
Poor
18 Jul 2017
Christiana

NEVER AGAIN IN THIS HOTEL

We booked the room and didn't notice that in the paragraph it said basement. Nowhere else was written this. The day we were flying there we noticed that it said basement and contacted the hotel for an upgrade and to pay the difference. The hotel said that they were fully booked and all the other hotels in the group had no available room. They refused to refund us and we checked in the UNDERGROUND room. It was like being in a HOLE, you COULD'NT RELAX OR SLEEP because all the hotel's engines and fans were at the room next to us. One day we informed the hotel that if they do not change us room or refund us we would call the police due to the TERRIBLE NOISE next to our room. Magically a room was available at another group hotel and we moved there. Very unfriendly staff, terrible staying. Only one man at the reception was very friendly. NEVER AGAIN IN THIS HOTEL. STAY AWAY.
Partner
10/10
Exceptional
08 Jul 2017
Blue Eyes

Great hotel made by friendliest staff ever

Great location as a base for the whole area and really nice hotel with staff who couldn't be more friendly or helpful especislly the reception and breakfast crew. Hotel almost had a boutique feel about it as it felt that personal.
Great restaurants nearby the staff recommended and would definitely go there again.
Only minor things I would improve would be more fresh fruit at breakfast but that may be a Greek thing and a bed that could handle a passionate night!
We both loved it
10/10
Exceptional
01 Nov 2016
louis

It's the staff that makes it what it is

Very well kept , pleasent and relaxed atmosphere , clean and comfortable rooms . Great staff

Partner
10/10
Exceptional
20 Sep 2016
Karen

Excellent hotel, close to the beach

We really enjoyed our stay. On arrival we were a bit disappointed with our sea view. We were on the ground floor and had to sit outside to see the sea and was not the view we expected from the photos. However the room itself and the hotel more than made up for this. The staff were very friendly. The breakfast was excellent with so much choice of food. I had an accident and dislocated my shoulder. The staff were fantastic at sorting out my trip to hospital and made the remainder of my stay as comfortable as it could be. It was my partners first stay in an adults only hotel and he found this side of the hotel very enjoyable. The hotels location so close to the beach was so good. We would certainly return to this hotel.
10/10
Exceptional
11 Sep 2016
Verified traveler

Relaxing second honeymoon

We had a wonderful experience in this nice hotel. The staff was friendly and spoke English. They gave recommendations along with a map on how to get to other areas outside of Chania. The breakfast was delicious and had so many choices! The view from our balcony was gorgeous. I loved being able to just walk a few steps on to the beach. There was plenty of choices in the evening including a romantic dinner on the beach or walking/close driving distance to many delicious restaurants. The only minuses was parking could be difficult, and the restaurant forgot our salad that was supposed to come with our lunch. But those minuses were minor and barely worth mentioning. I highl recommend this jewel, especially as an adult getaway for relaxation and romance.
8/10
Excellent
15 Apr 2016
joe

nice comfortable place with excellent facilities

we had a very pleasant stay.
Partner
10/10
Exceptional
30 Oct 2015
John w.

Couples retreat

We had a super stay at the Santa marina plaza. Fresh orange juice every morning. Fantastic helpful staff. Very clean rooms.... We would highly recommend this hotel.
Partner
8/10
Excellent
26 Oct 2015
Barb

GREAT LOCATION

This is a great hotel to use as a base for travelling around the west side of Crete. It is right on the beach and close to restaurants. We rented a car a few of the days that we were there to go to Elafonisa, and the Irini Gorge. The front desk staff were able to arrange anything we needed. We also took a bus and taxis from this hotel as well, so it is easy to get around. The breakfast is quite extensive, but the restaurant staff were not very friendly. The front desk staff on the other hand were extremely helpful and professional.
Partner
10/10
Exceptional
11 Oct 2015
Helen

Lovely hotel & friendly staff.

Lovely hotel. Friendly staff without being overbearing. Great food especially the breakfast buffet. Had a lovely relaxing stay. Would go back & would defiantly recommend to family & friends.
10/10
Exceptional
27 Sep 2015
Viv

Superb hotel very close to beach

We really enjoyed our stay at this hotel, all staff and guests too were friendly. Staff made us feel welcome and any queries we had were dealt with straight away. Food was always good, room comfortable and spacious. Beach next to hotel garden few minutes walk from our room making access easy. Adequate number of sunbeds for sunbathing. Was very pleased we selected this hotel, thank you.
Partner
6/10
Pleasant
02 Sep 2015
Andres

Not the best

Over priced for everything
Family
10/10
Exceptional
29 Aug 2015
Marek

Absolutely beautiful!

Extremely nice personnel and very nice hotel. Quiet and very classy with perfect location
Partner
2/10
Poor
28 Aug 2015
Verified traveler

Avoid

Check-in: Having a prepaid confirmed booking is no guarantee that you will get a room once you get there. This hotel routinely overbooks and sends you to another hotel. This can be highly inconvenient when you have to spend part of your vacation shuttling from one hotel to another, and packing and unpacking. There is no guarantee that the other hotel may have the type of rooms that you paid for.
Rooms: Rooms in this hotel are about the same standard as an average motel in the U.S. Furniture and fittings are old and look tired. This hotel has two types of rooms – sea-facing and sea-view. If you got the lower level sea-view room, only thing that you can see from your room is the swimming pool. You can spend your romantic evenings on the deck looking at the swimming pool and empty chairs.
Facilities: Facilities in this hotel needs upgrade. While we were there power will go on and off in the evening. This can damage your sensitive electronic equipment if it is plugged-in. Air conditioners, when they are working, make more noise that cold air.
Beach: This hotel has a narrow beachfront. They provide the usual beach chairs and umbrellas. The water quality is passable, if you don’t mind the occasional bits of plastic floating around. Unlike more classy hotels, this one doesn’t provide beach towels in the room. You have to go to the small beach restaurant to rent a towel against a cash deposit of 7 euros - highly inconvenient.
Breakfast: Moderate spread. Not much variation.
10/10
Exceptional
06 Jul 2015
Sonia

Lovely hotel with chairs on the beach.

We had a wonderful time in Greece and this was helped greatly by the hotel and the team. Despite what must have been a challenging week in Greece the attention to the food, our room and assistance was great. Very good value too.
10/10
Exceptional
05 Jul 2015
Phil

Great hotel for a week in the sun!

Santa Marina Plaza is a very well run and laid out hotel. The small amount of rooms plus adults only criteria made it perfect for a relaxing week in the sun, with a real mix of ages and nationalities.
The hotel does a great breakfast buffet, the poolside lunch menu is great and with the option of eating in the restaurant, on the beach, or at one of the many surrounding places then you are spoilt for choice for food.
The location of being beachside means you can choose between the private beach area or the pool to spend your days which is a real bonus.
The rooms are spacious with great air conditioning and the staff definitely go out of their way to make the stay as easy as possible.
Would definitely recommend to others looking for a relaxing break!
8/10
Excellent
27 Jun 2015
Verified traveler
Very quiet and relaxing loads of sun beds ,room very comfortable, lots of restaurants of a good standard nearby .long sandy beach great to spend the day on
Partner
10/10
Exceptional
17 Jun 2015
Roger

Excellent hotel near to beach.

On arrival our room was not available until the next day, the receptionist told us the whole of the hotel group had experienced a 'computer glitch'. We half expected a problem as T A reports the hotel has a habit of over booking....We where escorted to a room in its sister hotel 100 mts away, when taken to the room it had not cleaned and made ready.Eventually we where given a room in the afternoon. We returned to the 'Plaza' the next day for breakfast. As compensation we where given a free safe a bottle of wine and fruit. We where given a room later that day and from then on the holiday went without fault and would not hesitate to stay at the hotel again.


Partner
10/10
Exceptional
05 Jun 2015
Verified traveler

Superior hotel - clean, modern, comfortable.

The holiday didn't get off to a good start because they were overbooked and I was shipped off to another hotel for the first night. However, after that, I couldn't fault it. Spacious rooms and en suites, extra large and very comfortable beds, good balcony with excellent view over pool and sea. Very good buffet breakfast; good lunch menu poolside; good dinner buffet.
Partner
10/10
Exceptional
09 May 2015
Valerie

absolutely wonderful

We had a wonderful stay in this hotel. The breakfast buffet has a great variety of food, hot and cold, and fresh orange juice and coffee daily. Staff is incredibly friendly and helpful. We had a sea view room and it was spectacular. I would highly recommend this hotel to anyone who wants a quiet getaway. The pool area was never crowded and the beach is less than 100 meters from the building.
Family
8/10
Excellent
24 Apr 2015
Robyn

A nice getaway from it all

Lovely, clean hotel with pleasant staff. Only a 15 min bus journey to the main town, Chania or an 1 hour and a half walk just straight all the way. Only downside is we went from April 15th to April 22nd and there was not much to do around the hotel as many places only open up for high season. Useful supermarket right next door also.
Partner
8/10
Excellent
01 Oct 2014
David

Comfortable hotel, close to beach and amenities

We had a lovely relaxing holiday in a very comfortable hotel. The beach was close at hand but so was the pool and bar. We ate out at the many nearby restaurants, especially recommend Koupes. We did eat in the hotel, the food was of a good standard and value for money. All in all a very pleasant stay and would not hesitate to return next year.
10/10
Exceptional
27 Aug 2014
lucas

Wonderfull

Stayed for three nights. From start to finish it was a wonderful experience. Excellent location, super friendly and helpful staff. This is my forts ever review, I normally cba but I felt compelled.
10/10
Exceptional
13 Aug 2014
Adam

Lovely location for the beach

We stayed here for our honeymoon and received a cake, wine and bed decorations on our visit. We upgraded prior to the stay and got
Room 114 looking over the beach - a must. The room was literally 10 seconds from the beach and pool. The beach was glorious and weather was very hot. Room itself was good but not spectacular. You are paying for the location really
8/10
Excellent
14 Jun 2014
J

Excellent but overbooking

Great hotel, staff & location.

However, moved to different hotel on 1st evening due to overbooking
8/10
Excellent
14 May 2014
Traveller56

Very nice new hotel

Everything was wonderful, staff very helpful,
only the pool should be a bit warmer
Partner
8/10
Excellent
09 Apr 2014
Rachel

Excellent time at Santa Marina Beach Hotel

We were moved to the Santa Marina Beach Hotel as we visited very early in the season and they only had sufficient guests to open one of the hotels as they were very close together and similar. The staff were extremely helpful and efficient and friendly. This is exactly as you would expect it to be from the details given on the website. It is on the beach and the terrace is a wonderful place to sit and have a drink over looking beach and sea. The food has reasonable variety with several options at every meal and the meals are different each day. The buffet food is excellent considering that it is mass produced. We also enjoyed swimming in the pool, which was suitably sectioned for children and adults so that the children couldn't move from one to the other without getting out of the pool.
The best bit about this visit was the exceptional staff, whose English was extremely fluent and suggestions were extremely useful.
10/10
Exceptional
24 Jun 2013
Rosebud

A lovely friendly hotel suitable for couples.

A problem with availability of our rooms on arrival was dealt with expeditiously and resolved after two days (during which we were offered apartments and free evening meals).
8/10
Excellent
03 May 2012
Kris

A very good option!

Whatever they claim, it is not a 5 star hotel. In fact, it is probably not even a 4 star hotel. However, it is a 3 star hotel with superb service and with clean, convenient rooms. The staff is very friendly and helpful and they serve a great breakfast. It is not a prime location but it is excellent if you rent a car. All in all, I strongly recommend it.
Family
6/10
Pleasant
22 Apr 2012
Tony

not a 5 star

The bar tender need too be more human. The breakfast is not a 5 star breakfast.Room is ok at least in 114 beach front. Wifi dont work and sunbed is wet if it rains the day before( and the personel is too lacy too carry the madrases under the roof at night).4 star and that what it is, maximum... the only place thats five star is the restaurang Cosmos in Platanias. Regards the two swedish rooms 112 and 114 week 15.
8/10
Excellent
15 Jun 2011
Bence

Good hotel

Very nice hotel, clean rooms and all. Staff for the most part very friendly except the server at the buffet who told me my \"zaros\" water bottle was forbidden (even though we werent using it, just had it with us as we were taking it with us on our day trip).
Also the beach was surpringly nice in front of the hotel and the water was warm and clean.
Only real issue was that on our 2nd night the Air conditioning stopped working and it got pretty hot, so the lack of AC and the generally uncomfortable bed made it not a very restful sleep.
Partner
8/10
Excellent
30 Apr 2011
Justin

Very clean , not fancy but will definitely go back.

Very clean , not fancy but will definitely go back.
10/10
Exceptional
26 Jun 2026
Jolin
Underbart läge alldeles på stranden, nära till flera restauranger och shopping. Frukosten var något enkel, saknade goda brödsorter (fanns flera varianter grovtbröd) fantastisk omelet som tillagas av en mycket trevlig kvinna på plats. Positiv personal som verkligen vill göra allt för dig! Städningen kanon, de kommer 2 gånger per dag. Och så skönt att inte ha ungar springandes i poolen eller under frukost!!
Partner
10/10
Exceptional
28 May 2026
Kjell
Veldig bra hotell, som jeg kan anbefale videre. Flotte fasiliteter, veldig renslig på rommene. Personalet var helt fantastiske. Flott beligenhet, med kort vei ned til stranda.
Frokosten var veldig bra.
Partner
10/10
Exceptional
16 Oct 2025
Sandra
Sehr nette Mitarbeiter! Frühstück und Abenessen sehr gut, a la carte Mittagessen in Poolbar sogar noch besser.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Tone
Hyggelig personale, flott hotell for kun voksne, deilig mat: helt topp!
Partner
10/10
Exceptional
07 Jun 2025
Verified traveler

For ferie med hvilepuls

Fint rolig hotell, fantastisk personale, flott beliggenhet i forhold til tilgang på strand. Passer for de som ønsker en ferie med hvilpuls og gode fasiliteter
Friends_and_family Family
10/10
Exceptional
23 Apr 2025
R.
Gepflegte ruhige Anlage am sehr schönen Strand. Das Personal war super aufmerksam und alles lief Hand in Hand. Vielen Dank für die tolle Urlaubswoche.
Leisure Partner
10/10
Exceptional
08 Aug 2024
Arne

Hyggelig opphold

Fantastisk service fra ankomst til avreise
Friends_and_family Family
10/10
Exceptional
20 Jun 2022
Frode N

Ticker av alle bokser for et flott opphold

Helt topp hotell, fantastisk beliggenhet rett på stranden med magisk service.
Rene rom og godt vedlikeholdt, flott mat i restaurant og frokost buffe.
Dette må man kunne klassifisere som et komplett pakke av kos og nytelse, uten å betale skjorta.
Personale var meget imøtekommende og ga det lille ekstra som vi alltid ønsker.
Partner
8/10
Excellent
30 Aug 2021
Eerika

Hieman pettynyt

Olemme majoittuneet useissa 4* hotelleissa ja tämä ei kyllä mielestämme sillä tasolla ollut. Hotelli hieman vanhempaa laatua, mutta perus siisti kyllä. Ilmastointi oli todella huono, joten kunnon yöunet jäivät väliin kuumuuden takia. Mukava ja avulias henkilökunta.
Partner
10/10
Exceptional
25 Oct 2019
Jasper

Voksenhotel

Dejligt hotel nær ved stranden. Gratis liggestole. Super morgenbuffet med friskpresset appelsin juice. Vi kommer snart tilbage
Friends_and_family Family
10/10
Exceptional
17 Sep 2019
Peter

great place

we very much enjoyed our stay in this hotel. Very friendly people and great service.
Partner
8/10
Excellent
26 Aug 2019
patrick

séjour en crete

hotel de tres bonne qualité personnel tres pro. Tres bonnes qualites de prestations . nous as surclasse pendant notre séjour .Prestations des chambres super vue sur mer avec bruit des vagues.
Family
10/10
Exceptional
27 Jul 2019
Jan Ohm

For adult couples

Flott opplevelse for voksne par. Adults only hotell med egen strandlinje. Fra basseng og poolbar er det kun 25 meter ned til egen strandlinje med solsenger og maks 10 meter til sjøen. Veldig stille og behagelig hotell med fantastisk service. Alle våre ønsker og behov ble ivaretatt på beste måte og var klart da vi ankom.
Partner
10/10
Exceptional
25 Jun 2019
Angela

Perfect hotel in Agia Marina

perfect hotel for a relaxing stay by beach.
staff very professional and welcoming.
comfortable and spacious room with super sea view
breakfast and dinner with plenty of options and food always very fresh and well presented.
Partner
10/10
Exceptional
12 Jun 2019
Verified traveler
Sehr gepflegtes Hotel für Ruhe suchende! Toller Service und Top Personal ! Das Essen war sehr lecker , schon beim Frühstück gab es alles , was das Herz begehrt.
Es war unser zweiter Urlaub in diesem Resort und ganz bestimmt nicht der letzte!
Leisure Family
8/10
Excellent
02 Jun 2019
Kerstin
Lage direkt am Meer/Strand. Personal sehr professionell. Super Betten und eine richtige Bettdecke.
Leisure Partner
10/10
Exceptional
13 May 2019
Verified traveler
Sehr nettes , freundliches , hilfbereite Personal. Esses sehr gut .
Leisure Friends
10/10
Exceptional
28 Jul 2018
Jan Ohm

Fantastisk hotell for voksne par

Er veldig godt fornøyd med dette lille voksenhotell i Agia Marina. Var nå andre gang vi var her og ble oppgradert til juniorsuite ved ankomst uten ekstra kostnad. Hotellet har egen liten strand eksklusivt for hotellets gjester og det er knapt 50 m å gå fra lunsjrestauranten ved poolen ned på stranden. Her ligger man definitivt ikke trangt som andre steder på stranden i Agia Marina. Frokost og lunsj er meget god og middag a la carte nede ved sjøen bør også prøves. Middagsbuffet prøvde vi bare en gang. Helt greit men det er så mange gode restauranter i byen som også bør prøves. Service er upåklagelig og de var ekstra oppmerksomme og fulgte opp da en av oss hadde fødselsdag under oppholdet.
Partner
8/10
Excellent
29 May 2018
Julia

Kann man empfehlen! :)

Super Hotel direkt am Meer. Das Personal war sehr nett und hilfsbereit. Das Essen war jeden Tag anders aber Buffet-Standard, aber für das sehr gut. Trinken muss man allerdings extra bezahlen, dass war nicht in der Halbpension die wir gebucht hatten inbegriffenen.
Das Hotel ist schon etwas älter, aber sehr sauber. Uns war es auch sehr wichtig, dass es Parkplätze am Hotel gab, da wir einen Mietwagen hatten. Parkplätze waren immer frei. Wir würden auf jeden Fall wieder dieses Hotel buchen. Um die Westseite der Insel zu erkunden ist dieses Hotel perfekt, auch um die Samaria Schlucht zu durchwandern.

Location & surroundings

Giannoulis Santa Marina Plaza
Agia Marina Chania, Agia Marina Nea Kydonias

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