Ciragan Palace Kempinski Istanbul

Turkey , Istanbul
ISTANBUL, Ciragan Cad., 32
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100 reviews shown

10/10

Exceptional

17 Feb 2026

vincent

Best hotel in Istanbul!

Partner

10/10

Exceptional

27 Jan 2026

Thomas

Truly, elite hotel experience.

10/10

Exceptional

20 Jan 2026

Olga

Excellent choice for a central location in Istanbul.

Business

10/10

Exceptional

16 Jan 2026

Peri

Everything was amazing and we really enjoyed our stay

10/10

Exceptional

16 Dec 2025

Shofurah

Our stay at Çırağan Palace Kempinski was truly memorable, thanks to the exceptional hospitality throughout.

The butler service was incredibly thoughtful — they even offered to bring items up or down for us when we couldn’t make it in time. Turn-down service was consistently well done, and the minibar was replenished promptly every day.

One gesture that really stood out was how the housekeeping team placed a prayer mat in our room after noticing we were using face towels for prayers. It was such a considerate and respectful touch that made us feel genuinely cared for.

Even though we didn’t book a suite, the level of service we received never felt any less special. Combined with the palace’s stunning architecture and beautiful surroundings, the experience was simply wonderful.

We truly enjoyed our stay and hope to return again for another memorable visit.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

faisal

Good

10/10

Exceptional

30 Nov 2025

Sujeevan

Lovely! Great services.

Business_and_leisure Family

10/10

Exceptional

24 Nov 2025

Jamshid

Had an excellent experience. No complaints.

Partner

10/10

Exceptional

21 Nov 2025

AMMAR AHMED

For someone who travels at least 100 days a year and owns boutique hotels, I arrived at the Hotel with modest expectations, especially after reading a few negative reviews beforehand.

But the reality was far better than what I had anticipated.

The staff were impressively well-trained, attentive, and genuinely warm. Communication was excellent throughout my stay, and the service was smooth, professional, and consistently thoughtful. I didn’t encounter a single issue worth noting.

As a hotel owner, I pay attention to details — and here, the details were truly handled well. The experience exceeded my expectations across the board, and the negative reviews I read simply did not match what I witnessed.

Overall, I left very satisfied and pleasantly surprised. I would absolutely stay here again.

10/10

Exceptional

18 Nov 2025

Ali Oguz

Great hotel with exceptional service and views.

Leisure Partner

10/10

Exceptional

15 Nov 2025

JOANNA

Let me just say if you didn’t know you wanted to stay at a real palace and be treated like royalty, now you need to add that to your bucket list! I originally booked a regular room (I was already happy that the hotel was a functioning palace and I booked it mostly for the Turkish Hamman) but was offered an upgrade at the suite on the Palace side facing the Bosphorus - I am thankful to the sweet lady at the reception that told me about it. The entire butler team, led by Necmeddin along with Erhan, Goksel and Ayhan are impeccable when it comes to customer service (think what you expect to get at a 3 Michelin star restaurant) - and I have stayed at many nice hotels. They always go above and beyond to ensure my parents and I had the most memorable experience, even though it was only for one night. I was left speechless how thoughtful and sweet they all are to ensure the entire experience was as special as possible and of the highest standard - (even the last part with the type of VIP taxi for transfer) and I’m someone that doesn’t get impressed easily given my extensive travel experiences. I would definitely come back to stay the palace suite again for a special occasion - money well spent for the unforgettable and the rare experience you get. Now I need to start looking at where else in the world that I can stay in a real palace!

Leisure Family

10/10

Exceptional

14 Nov 2025

Frank

Everything was like you would expect at that price. But there was NO flaw or any reason to pay less either... Incredible bedding, beautiful rooms, the best breakfast ever, and a setting next to the palace that really make you feel like nobility!

Partner

10/10

Exceptional

07 Nov 2025

Amar

Every thing

Leisure Partner

10/10

Exceptional

05 Nov 2025

Gerald

We had an executive suite overlooking the Bosphorus. The suite was gorgeous and the view stunning. The hotel looks like a museum. The service is wonderful and friendly. Restaurants superficially high end but not really that good. It is a bit off the beaten track but a ten dollar taxi fare from most places you might like to visit.

Leisure Family

10/10

Exceptional

04 Nov 2025

Zina

Ciragan Palace is an amazing property with every little details covered. The attentive staff, whose friendliness and helpfulness make an amazing property a magical stay

Friends_and_family Friends

10/10

Exceptional

24 Oct 2025

Manuel

Fantastic

Leisure Family

10/10

Exceptional

19 Oct 2025

Cleophius

It was such a fantastic experience, leaving a lasting impression. Everyone was very friendly and professional, making us feel welcome from the moment we arrived. The services provided were to the tee, with attentive staff ensuring every need was met promptly. The rooms are charming, elegantly decorated with modern amenities, and feature large windows that let in plenty of natural light. Additionally, guests receive complimentary drinks that are replenished regularly to enhance comfort.

10/10

Exceptional

14 Oct 2025

Lucivaldo

Beautiful view

Leisure Friends

10/10

Exceptional

04 Oct 2025

Eric

Top shelf service and comfort!

Leisure Partner

10/10

Exceptional

01 Oct 2025

lawrence

Beautiful place!

Leisure Partner

6/10

Pleasant

30 Sep 2025

Tomislav

I dod not get the room I booked. Neither the bottle of wine which was listed as perk. After insisting, and one hour spent in changing the room it was PK.

Leisure Partner

8/10

Excellent

23 Aug 2025

Aiko

At the time of checkin, the reception tried upgrading the room for a hefty extra by initially mentioning there wasn’t a room with a good view with the booked room class. This was even though the booked room was one of those “Bosphorus View” room (not a partial view). The “one wine bottle” promised when reserved was never offered, and we were never informed what the “VIP Access” might have been. In the end we “negotiated” back to have a room with a Bosphorus view, but saw many rooms that we were able to see from the terrace rather empty. The strait view was fantastic but why did we have to go through this, and obviously missed what was to be offered. We’d give high rating for the view but not for how the hotel is managed.

Leisure Family

10/10

Exceptional

03 Aug 2025

Solomon

Good

10/10

Exceptional

28 Jul 2025

Aarati

The service was exceptional from start to finish. Everyone made the effort to know our names. Highly personalized service. From the reception to the concierge and everyone else, the staff was not only friendly and helpful but always smiling. Emre at the concierge desk was extremely helpful and so was Zeki Yusufoglu who arranged a lovely breakfast for us at 3:30 am for our early morning flight. Nasiba,the lovely lady in red was very knowledgeable as she gave us a tour of the palace. The breakfast was vast and fresh and delicious. Rooms very clean and grand and room service was impeccable. Would stay here again. Highly recommend it.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Davd

Expensive but worth the money. First rate hotel on the Bosphorus.

Leisure Family

10/10

Exceptional

14 Jul 2025

Nevzat

All good!

Business_and_leisure Family

10/10

Exceptional

12 Jul 2025

Lilia

I loved everything about that hotel and the service was great

Leisure Partner

10/10

Exceptional

06 Jul 2025

Areej

Lovely hotel, great rooms, amazing food options

Leisure Partner

6/10

Pleasant

06 Jul 2025

Verified traveler

Krish

Location, its either a very long 25 mins walk to get out or tax with high traffic

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Des

Brilliant hotel

Partner

10/10

Exceptional

08 Jun 2025

Ali AL-

Good choice

Leisure Partner

10/10

Exceptional

06 Jun 2025

Areej

Amazing food, service, rooms & the best terrace in istanbul

Leisure Partner

10/10

Exceptional

27 May 2025

MARIA

I have traveled to more than 40 countries. To me the Cirigan Palace is the most beautiful hotel in the world. My favorite for service, food and location. Every morning starting your day w bkfst overlooking the Bosphorus and feeling like a princess in an Ottoman palace.

Leisure Family

10/10

Exceptional

26 May 2025

Robert

Everything was great.

10/10

Exceptional

02 May 2025

Matt.

Amazing property, incredible location, great service, friendly staff, well managed and maintained, great breakfast variety. Highly recommended.

Leisure Family

10/10

Exceptional

30 Apr 2025

Vladimir

It was luxurious, views are amazing

Business_and_leisure Family

10/10

Exceptional

16 Apr 2025

ENRIQUE

One of the best experiences ever! Mr. Urgun, the concierge, was amazing! Cannot say enough good things about him, or our stay! Out of this world! We will come back again!

Business_and_leisure Partner

10/10

Exceptional

13 Apr 2025

Bony

Iconic hotel and overall experience was fitting

Leisure Family

10/10

Exceptional

24 Mar 2025

Paul

Wonderful stay as alway. Lovely attentive staff.

Areas for improvement

1. Dining options
2. Gym could be upgraded

Leisure Self

10/10

Exceptional

16 Mar 2025

NEERA

The people at the hotel are the most caring, attentive, helpful and friendly people I have ever come across during my forty years of travel. Breakfast experience at your hotel is exceptional and I doubt can be imrovrd upon by anyone else. On 14/3/2025, the lady serving the breakfast guests was the kindest, most efficient and handled the whole floor on her own. She deserves a special mention.
Next to the people, your property is beautiful, very well maintained and very peaceful.
Would recommend it to all my friends.

Partner

10/10

Exceptional

08 Mar 2025

faisal

Good

Leisure Friends

10/10

Exceptional

23 Feb 2025

faisal

Good

Leisure Family

10/10

Exceptional

17 Feb 2025

FABIANE

Wonderful

Leisure Partner

10/10

Exceptional

16 Feb 2025

Syed Ebrahim

We stayed at the Yildiz Palace Suite and from the moment we checked in, it was an incredible experience.

A butler 'Ayhan' came to greet us and we were blown away by the opulence of the hotel and the palace. A few minutes after entering our room which was fit for a royal couple, Ayhan entered for soap service. He offered us two complimentary bars of soap which were really nice.

We felt very well taken care of as the head butler 'Najmet Din' greeted us the next morning and escorted us to the breakfast at Akdeniz. The breakfast buffet was the best I have ever had. The attention to detail and variety of food was brilliant.

Even check-out was a breeze and the butler came to our suite instead of us having to go to the reception. They allowed us to check out three hours later than standard and even saw us off outside the palace.
Ciragan Palace Kempinski has defined what a 5 star hotel should be.

Leisure Partner

10/10

Exceptional

12 Feb 2025

Gamze

Everything was beautiful. Great location, beautiful views great breakfast however service was a bit slow considering the caliber of the hotel.

Pool area was nice could use a little refresh and new cups which were a bit old and gross but beautiful hotel

10/10

Exceptional

11 Feb 2025

Tuvia

A fantastic experience

A beautiful hotel… well located… amazing level of hospitality and attention to details… the breakfast is very diverse, great quality of ingredients. Overall, a fantastic experience

Partner

10/10

Exceptional

02 Feb 2025

Ayse

Gizem and Ozan at the Akdeniz restaurant were phenomenal! Exceptional service and attention! Thank you

Leisure Partner

10/10

Exceptional

24 Jan 2025

Gillian

Hotel was gorgeous and opulent amazing pool area and hotel amenities. Lots of noise from the palace which has events in nearly every day so if you want a quiet time beware of this as loud music goes onto midnight

Leisure Partner

10/10

Exceptional

20 Dec 2024

Arie

We love the room we stayed at the Yildiz Palace suite. It’s nice experience to stay in a real historical Palace and the staff are very nice and helpful.

Leisure Family

10/10

Exceptional

17 Dec 2024

faisal

Good

Leisure Partner

10/10

Exceptional

23 Nov 2024

Russell

Beautiful grounds, spectacular location.

Leisure Self

10/10

Exceptional

19 Nov 2024

Verified traveler

Very nice

Business_and_leisure Partner

10/10

Exceptional

19 Nov 2024

Olga

Beautiful hotel with great service and food options. Will come back again!

Leisure Family

10/10

Exceptional

18 Nov 2024

Verified traveler

Amazing property. I have been staying at the Kempinski Istanbul for years. And it’s always consistent with the service and very welcoming staff. Also they renovated the hotel and it’s better than ever.

Business_and_leisure Partner

10/10

Exceptional

09 Nov 2024

Mohammed

Safe and excellent facilities

Leisure Family_with_children

10/10

Exceptional

01 Nov 2024

SUSAN

Loved everything about this property. A true Gem…definitely a must!! The decore the service the restaurants the rooms stunning! Will definitely return.

Business_and_leisure Partner

10/10

Exceptional

21 Oct 2024

Brian

Simply amazing,
Would stay again next time in Istanbul.

Business_and_leisure Family

10/10

Exceptional

15 Oct 2024

Tamara

I cannot recommend this hotel enough, the staff are friendly and eager to help, the hotel is beautiful and the location on the river and the views perfection

Leisure Partner

10/10

Exceptional

11 Oct 2024

Judith

Espectacular!

Un hotel espectacular! El mejor en el que me he hospedado hasta la fecha. Detalles decorativos en las habitaciones y las instalaciones. Excelente servicio. El mejor desayuno con una vista espectacular y su propio muelle. Definitivamente volveré!!

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

murat

Very good

Business_and_leisure Family

10/10

Exceptional

02 Oct 2024

Nicholas

Amazing

Business_and_leisure Partner

10/10

Exceptional

29 Sep 2024

Nicholas

Wonderful

Business_and_leisure Partner

10/10

Exceptional

28 Sep 2024

Andrey

One of the best hotels in Istanbul for celebrating special occasions

Leisure Family

8/10

Excellent

24 Sep 2024

Ayse

Spectacular Hotel

It was an amazing experience, one I will never forget. The only downside was the service in the breakfast area and the cafe near the pool. It was hard to get the attention of the staff in these areas. But the service from the personal butler in our suite and staff attended to our room was above and beyond. It is definitely a place worth staying at.

Friends_and_family Friends

10/10

Exceptional

24 Sep 2024

Yusra

We had an absolute amazing hotel experience. We can’t fault anything it was more than our expectation. Thank You so much

Leisure Friends

10/10

Exceptional

22 Sep 2024

Wassim

Great place

Leisure Family

10/10

Exceptional

15 Sep 2024

Arthur

Great facilities and place to stay. It’s an advantage to be out of the centre but readily accessible.

Leisure

8/10

Excellent

09 Sep 2024

Mamuka

Location was great

Business Self

10/10

Exceptional

29 Aug 2024

Roya

Excellent hotel

Leisure Partner

10/10

Exceptional

24 Aug 2024

Konstantinos

Dear Ciragan Team,

We want to express our sincere appreciation for the exceptional service provided during our recent stay. From the warm and friendly welcome at check-in to the meticulous attention to detail throughout our visit, every aspect of our experience exceeded expectations. The staff was incredibly responsive and went above and beyond to ensure our comfort. We would like to offer a special thanks to Emre Yalcinkaya and Murat Karaca for their professionalism and proactivity in making our holidays so memorable.The cleanliness of the room and the overall atmosphere made our stay truly enjoyable. It’s clear that the team is dedicated to providing top-notch service, and we look forward to returning. Thank you for making our stay memorable!

Best regards,
Konstantinos Choromidis and Maria Kapetanaki

Leisure Partner

10/10

Exceptional

11 Aug 2024

Karin

Lovely property with beautiful infinity pool overlooking the Bosphorus!!

Leisure Family

10/10

Exceptional

10 Aug 2024

NIZAR

Loved it

Leisure Family_with_children

10/10

Exceptional

07 Aug 2024

Aftab

Excellent view and very courteous staff

Leisure Family

8/10

Excellent

27 Jul 2024

Petrica

N a

10/10

Exceptional

25 Jul 2024

Jai

Ultimate Hotel with the most INCREDIBLE Hammam!

What an incredible experience! The hotel is truly one of a kind with amazing heritage behind it.

The service is impeccable and the food was superb. Must have dessert every day at Gazebo and the pastas at Bellini were delicious.

The best best recommendation is the Hammam. They did a bubble massage for our son and he loved it.

Definitely a hotel where I’d love to have a long stay.

Friends_and_family Family

10/10

Exceptional

25 Jul 2024

Jai

Ultimate Hotel with the most INCREDIBLE Hammam!

What an incredible experience! The hotel is truly one of a kind with amazing heritage behind it. The service is second to none and the food was superb. Must have dessert every day at Gazebo and the pastas at Bellini were delicious.

Not really centered as a kids hotel but they went out of their way for our 7yr old. The best best recommendation is the Hammam. They did a bubble massage for our son alongside us and he can’t stop talking about it.

5 nights was still not enough for us!

Friends_and_family Family

10/10

Exceptional

23 Jun 2024

tarek

Best hotel ever

Leisure

6/10

Pleasant

16 Jun 2024

Nikolaos

Beware of the concierge they overcharge for everything

Maybe try four seasons or the peninsula for better luck

Leisure Partner

10/10

Exceptional

14 Jun 2024

David

Very elegant and stylish. Great food, loved the dinner at sunset at the Bosphorus Grill at sunset. Excellent service. Highly recommended

Leisure Partner

8/10

Excellent

14 Jun 2024

FERNANDO

For an hotel of this category, there needs to be an excellent gym. The current one is very lamentable. Also we had the inconvenience of having to change rooms due to the constant noisy parties which probably are good for the hotel yet not so for the guests. Moreover, it was a shame that guests were not allowed to visit the original palace, for some reason or other. It was disappointing. We never could go to the prime restaurant. Always not allowed to go find it. Food was good, service also good.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Angel

Wsnferfull

Leisure

10/10

Exceptional

08 Jun 2024

NITIN

Beautiful property with great service. But I had paid almost double the price for the boaphorus view room then it should have been.

Partner

10/10

Exceptional

04 Jun 2024

Hanan

We had a wonderful time at Kempinski hotel, amazing hotel with an old palace amenities and excellent customer service, the food is the best!

Leisure Family

10/10

Exceptional

29 May 2024

Kimberly

My partner and I had an incredible stay! Everything was top quality and service was excellent! Can’t wait to come back xo

Business_and_leisure Partner

10/10

Exceptional

27 May 2024

Farrah

It was great experience to stay in Ciragan palace. Everything was excellent.

Leisure Family

10/10

Exceptional

03 May 2024

Margaret Shirley

The hotel and staff were perfect. We couldn’t have wished for a better time

Leisure Partner

10/10

Exceptional

16 Apr 2024

Nadim

Beautiful hotel to stay in

Leisure Partner

10/10

Exceptional

19 Mar 2024

Anthony

Definitely 5 star

Leisure Family

6/10

Pleasant

27 Feb 2024

Raffi

Room was outdated. Had an exhaust smell from a kitchen.

Business Self

6/10

Pleasant

18 Feb 2024

Ali

Kahvaltı hiç uygun değilde bu otel için

Business_and_leisure Partner

10/10

Exceptional

11 Feb 2024

Turgut

Excellent service, excellent property

Leisure Self

10/10

Exceptional

31 Jan 2024

Sandra

the staff and facilities are impeccable. It is a pleasure to be in this hotel;

Leisure Family

10/10

Exceptional

25 Jan 2024

Sandra

everything was wonderful. staff and breakfast and every recommendation by the concierge team specially Simao!!!!

10/10

Exceptional

17 Jan 2024

MARIA

The hotel is amazing!
And the restaurants inside are the best!
Definitely I’ll come back!

Leisure Partner

10/10

Exceptional

24 Dec 2023

Maragrita

Amazing place! Food and staff were excellent! Beautiful property full of history. My 6 year old loved it too!

Leisure Family_with_children

10/10

Exceptional

16 Nov 2023

Mirrakhmat

Expensive but good quality

Great place but no upgrade for gold members

Friends_and_family Family

10/10

Exceptional

12 Nov 2023

Juan Carlos

Magnificent Property.
Everything was Excellent

Business_and_leisure Self

8/10

Excellent

04 Nov 2023

Majid Mike

My Review.

It is not necessary for the front desk representative to claim that they are “upgrading” us at the check in and then assign you a room on one of the lower levels next to rooms going through remodeling with the crew working all day. Unfortunately, this is becoming a common occurrence when hotels see the reservation through a “third party.”

Partner

10/10

Exceptional

23 Oct 2023

Nuriya

Stayed at the hotel with my daughter we had such a lovely time! We chose a regular room but due to our Expedia gold membership we got an upgrade with the best room and a fantastic view! Hotel was luxurious, people were amazing, hospitality to the max! Must visit if you want to have a wonderful weekend in Istanbul! Definitely will come back.

Leisure Family

10/10

Exceptional

09 Oct 2023

Leonidas

Amazing accommodation. Highly recommender

Partner