Bull Costa Canaria & Spa

Spain , Gran Canaria
SAN AGUSTIN, Las Retamas, 1
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75 reviews shown

10/10

Exceptional

11 Sep 2023

Joseph

Over great place to stay for a relaxing and more low key vacation.

Leisure Partner

10/10

Exceptional

23 Dec 2019

Sean

Really lovely stay. Location close to the beach means you hear the waves as you go to sleep! We stayed for 10 days which was probably too long ... although the food is excellent, a buffet gets tired after a week.
The spa is lovely and the treatments reasonably priced.
Staff are all very nice, and extras in the bar/restaurant are also inexpensive.
Would certainly visit again.

Partner

8/10

Excellent

28 Dec 2018

Verified traveler

Very close to beach, which was quiet at this time of year. Promenade to walk round to other beaches provided a change of scenery.

8/10

Excellent

28 Apr 2018

Verified traveler

Holidays are what you make them

I love this hotel I have ben many times before and I am going back again in October. There are a few things they need to improve upon but nothing that would spoil your stay.

Family

10/10

Exceptional

11 Mar 2018

Verified traveler

Lovely relaxing hotel

Excellent facilities, especially the spa. Beautiful gardens and close to the beach. Hotel staff were unfailingly polite and helpful - the one exception being a very brusque female receptionist. Great transport links and pleasant evening entertainment. Food was a delight.

10/10

Exceptional

20 Jan 2018

Keith

A great holiday in a fine hotel

I took my wife and two grown up children for a week to this hotel.From the moment we walked into the foyer to the moment we ,regretfully, left none of us could fault the experience.The rooms were well appointed and kept spotless by charming staff.The food was extremely good with a wide choice at every meal.Alcohol was plentiful but if you are are \"wine buff\" they only serve basic,quite drinkable,wines and local spirits which were quite adequate within the all inclusive.The cocktails were excellent though. The spa was outstanding,well equipped and spotless as was the gym.
The staff were helpful and friendly at all times.Although the hotel was full there was always room in the lounges,by the pool or in any of the facilities. The best holiday hotel we have ever stayed in and we shall return.

10/10

Exceptional

16 Jan 2018

Jessica

Wonderful Stay!

The service was excellent. Servers constantly checked on us. The buffet was a high variety of quality food. There is also a cook standing by in addition to the buffet, making something special for the evening. My favorite nightly special was the pasta tossed in a wheel of cheese. The room was very clean. We got a sea view room and it was a gorgeous view of the ocean. We we’re at the end, so could barely see the pool. This vacation was a very pleasant one. We didn’t have to do anything for ourselves! Perfect getaway.

I want to specifically note the bartender at the pool bar, Fernando (hope I spelled his name correctly). He is so kind, even when there is a line of customers and it might get stressful. He also takes the time to make drinks with the proper ingredients and garnishes. I could tell I wasn’t the only one that was happy to have him as a bartender. He makes the pool bar a more pleasant experience!

Partner

10/10

Exceptional

11 Jan 2018

Verified traveler

Great, clean hotel with a beautiful garden

This hotel was a total surprise. We were not expecting much but it turned out to be amazing. The rooms were big and comfy, very clean with good beds and the food was really great as well. The hotel also has a beautiful garden and the staff is really nice and helpful. The spa can be used free of charge. Everything is very well organized. All in all we were extremely happy with the stay and didn't want to leave.

Partner

10/10

Exceptional

31 Oct 2017

Verified traveler

Fabulous hotel

This hotel is one of the best we have stayed in. Beautiful surroundings with excellent facilities. Spotlessly clean and well maintained. We were fortunate to be allocated a room on 7th floor with lateral sea view. Room spacious and modern. Hotel staff are very friendly and helpful. Food and all inclusive drink package great. First time we had waiter service at all inclusive. Great spa free of charge. Highly recommended to anyone going to San Agustin. Can't wait to return.

10/10

Exceptional

11 Jun 2017

Alan

Lovely Hotel right on the Beach

When we arrived we were told the hotel was overbooked (here we go I thought) but..we were told we could still have the room we booked or get a free upgrade and we could go and look at both rooms before we decided.
We went and looked at the original room first, a high floor room, this one being on the 6th floor (the hotel has 7 floors). The room seemed very nice, the balcony looked over the pool, gardens and down to the beach. We would have been quite happy with this room.
We then went to look at the upgrade offered, which was a beachfront bungalow. The bungalow had a large open plan bedroom/living room and the largest shower room I have ever seen. There was a private terrace which over looked the beach and to top it all there was a Jacuzzi.
We had planned on exploring the island but just couldn't tear ourselves away from the terrace and Jacuzzi. We had a lovely relaxing peaceful holiday.

8/10

Excellent

29 May 2017

Verified traveler

Very good hotel

This is a well run and well maintained hotel. Room nicely fitted. Facilities top class. Food really good, with real ground bean coffee at breakfast, and, a first for me in gran Canaria , also available during dinner. For tea drinkers, proper teapots and milk jugs with scalding water to make a proper brew. Thick back bacon as well as the usual thin streaky you normally get in spanish buffet. Beverages good value, only €2 for a glass of house wine, free to all inclusives.
Sun beds allocated so no towel wars. Lovely spa, two really super rooftop solarium and jacuzzi areas, one fkr those who forgot to bring swimwear.
Entertainment a bit tepid, some of the acts are chancers, the Drifters tribute duo were so bad it was a form of entertainment in itself. Minor niggle for twin bed users, fixed locker wall lampshades make it difficult to move beds apart any distance. Safe is charged for, not good, but bottled water provided daily to room. WiFi free but bit rates are abysmal. Hotel seems to have no late checkout policy, not even for a charge, a pity as with so many late arrivals it should be possible to get a few hours extra at departure, even 2-3 hours makes a huge difference on you last day.
Location is perfect for city, airport and playa buses. Playa is a healthy 30-40 minute scenic walk.

Partner

8/10

Excellent

12 May 2017

John Duncan

A lovely hotel in a very nice location right on the waterfront. The pool area and gardens were particularly nice. However, they operated a strange system of find a sun bed and tag it as yours for the complete holiday. Finding a spare bed at the beginning was difficult and not necessarily in an area that suited. For example our beds were constantly in the shade and next to a rubbish bin while other beds in the sun lay empty most of the day.
It was most disappointing that in this day and age a 4 star hotel did not provide tea/coffee making facilities in the room.
The dinner buffet was generally good but with so many different food islands it also became difficult to coordinate a complete plate of food. It would not have been too difficult to use the different islands to create themed food areas.
Room cleaning was extremely hit and miss, some days excellent, some days very poor.
We were all inclusive and could very much have eaten and drank all day but pathetically were charged for having a basic ice-cream cone in the afternoon. (Solution; order a more expensive ice-cream dessert from the snack menu which was free!!!)

Partner

10/10

Exceptional

09 Mar 2017

Helen

Excellent hotel for a relaxing holiday.

If you want an easy, relaxing holiday then the Hotel Costa Canaria is a great choice. The food, bedrooms and spa are all excellent. Its a very quiet hotel in a quiet resort, the average age is 60, but this suited us as I wanted a serene enviroment. We rented a car but there is a bus stop outside and plenty of taxis available. We'll definitely be back.

Partner

8/10

Excellent

23 Feb 2017

Verified traveler

Nice stay

Great experience. Nice weather, good hotel, with great service. Would return,

Family

10/10

Exceptional

21 Feb 2017

Tony

Excellent beachfront spa hotel

Very friendly and efficient staff, recently refurbished facilities generally very clean and well-kept including gardens. A bonus that it's adults only especially during half-term week when we went.

Partner

10/10

Exceptional

29 Nov 2016

Michael

Excellent hotel, very friendly waiting staff and food very good with plenty of choice for everyone

Partner

10/10

Exceptional

27 Sep 2016

Verified traveler

Comfortable clean relaxed atmosphere

The hotel staff are very professional and contentious and work extremely hard.
Nothing was too much trouble.
Beds were extremely comfortable. This hotel is well placed situated from the main resorts, bus stops are located just in front of the hotel and are very frequent and good value.

Partner

8/10

Excellent

21 Sep 2016

Richard

Lovely hotel, great facilities

We wanted a 10 day break with great facilities good weather and good food, the Spa was fantastic. This hotel is in a quiet area but close enough to busy areas if needed. For a real chill out break it was perfect.

Partner

8/10

Excellent

09 Sep 2016

Verified traveler

Grand Canary at its best

nice stay, with entertainment during day (without being pushed)
ENtertainment nice in evening, just sad, they close at midnight...
BUT
The map in Hotels.com shows the Hotel far (500mtr) away from beach. Incorrect, just across the beach-walk, so nicely accessible

Family

10/10

Exceptional

05 Jul 2016

Aimed

Beach, pool and SPA = WONDERFUL!

The hotel is excellent! The environment, the beach by the hotel, the pool, spa and bar. But the same does not apply to room and the buffet.The room has two beds together like a double bed, this is bad. As for the buffet, the food is really bad qualities. The taste was not great. Except breakfast that was fabulous.

Partner

10/10

Exceptional

17 Dec 2015

Neil

A good introduction to \"All inclusive\"

On arrival we found that the sea view room we had booked was not available so to compensate for this we were given a garden room and uprated from half board to all inclusive at no extra cost. This more than compensated for the loss of the sea view.

The hotel is located on the sea front and is set in large gardens. The location is quiet and access to the paved path that enables walkers to explore this fine location is an easy one. If you have opted for half board there are various cafes and bars that are within a short walking distance.

10/10

Exceptional

30 Sep 2015

sandra

Happy Holiday!!

Stayed with my grown-up daughter for one week and had a fabulous relaxing time. The new spa with its massage beds, steam room, sauna and various Jacuzzis was amazing. Outdoor pools were a bit chilly to get into but ok once you are in! Food was good, lots of choice. Best meal was the steak brought out on a hot stone available at lunchtime by the pool. The staff were wonderful, helpful, cheerful and obliging - couldn't fault the service or cleanliness. Tended to be older couples which was probably why the evening music was more \"strictly\" however there was some flamenco dancing one night which was very colourful and entertaining. The hotel is on the beach so no need for transport. It's black sand but it is possible to walk to the golden dunes. There are a couple of good restaurants handy (El Capitan and Balcon de something) if you fancy a change of scene in the evening. There is a bus-stop where you can get a bus to Maspalomas or the airport and there is a water park not too far away too. The only thing which was a tad annoying was that there weren't any ice machines or ice buckets. We had to ask for ice at the bar and carry it in a large glass. If we forgot to do this on the way back to the room it was quite a trek back to the bar (we were on 5th floor) Seemed a bit strange to not have ice machines when there is a mini fridge in the room to put drinks in. Would I go back? Yes definitely!

Family

10/10

Exceptional

06 Sep 2015

Fran

Rest and Relaxation

The Gran Canaria Hotel is outstanding in every way. First class facilities, the room was amazing, I had the most brilliant views (overlooking pool and a full sea view). All the staff were very very helpful, there was a slight hiccup when I checked in about the duration of my holiday but it was all sorted and dealt with in a quick, professional way by the lovely reception staff.
We were on half board, which was perfect for us. The food was great, such an amazing choice both in the morning and evening and it was delicious. Again the waiters/waitresses were efficient and very friendly.

10/10

Exceptional

18 Mar 2015

Chris

Great place, even for a younger couple.

Great hotel in every way. Much older crowd, but it was very relaxing and enjoyable.

10/10

Exceptional

02 Jan 2015

Win

Sunny Relaxing Break for New Year

Good value as room excellent and extensive buffet and friendly staff and entertainment at night. Great location on the beach too. We original went B&B but upgraded after dinner at hotel on our first evening.

10/10

Exceptional

27 Jun 2014

Granny Dot

Great Food

Have stayed at this hotel before that is why we returned again this year. Great staff, excellent food and the hotel is right on the beach. I would definitely recommend this hotel.

6/10

Pleasant

17 Mar 2014

Average Bloke

It was OK. When we arrived our reservation was wrong which the hotel didn't seem bothered about. Fortunately Hotels.com sorted it out (top marks to them). The swimming pool was absolutely freezing and the shower in our room ranged from red hot to stone cold without adjusting the controls. However, generally the hotel is OK but that's all. Nothing more - nothing less.

6/10

Pleasant

31 Jan 2014

Andy

Good hotel but unacceptable extra charges.

Pro's: Good sized room and bathroom. Excellent sea view. Clean. Good location. Nice staff. Con's: Rather \"faded\". In need of a redecoration upgrade. The main complaint is the cheek of charging 4 euros a day to use the in-room safe and the complete lack of any free Wi-Fi facility anywhere in the hotel. With the popularity of smartphones etc. most hotels nowadays are realising the need to provide free internet access. Making high charges for Wi-Fi is the modern equivalent of outrageous hotel telephone costs.

10/10

Exceptional

19 Nov 2013

Verified traveler

excellent hotel - good entertainment - great food

This was my second time at this hotel - I will certainly be returning.

8/10

Excellent

27 Oct 2013

Brummiemate

Perfect hotel for a relaxing holiday

Stayed here for 2 weeks at the end of Sept 2013 and had a very enjoyable time. Hotel has an ideal location with its gardens and grounds extending down to the sea front. Allocated to a room on the top floor with a sea view which was lovely to watch the world go by. Weather was excellent during our stay and the hotel and its grounds provided plenty of choices of seating areas dependent upon whether you wanted to soak up some rays or cool off in the shade. All public areas including pool and gardens excellently maintained. Would recommend this to persons wanting a chill out holiday as there is no irritating noise to be had late at night - most nightlife in the area is over by about 11.30 pm.

8/10

Excellent

07 Oct 2013

Linda

The hotel was lovely and food excellent

The only criticism we have is that as we were on a half board basis (not all inclusive as many were) we were not able to purchase drinks etc., and make payment for these at the bar. We had to use a room tab and pay at the end of our stay.
This did spoil our stay as we then tended to go out to other premesis for our lunch and drinks where we could pay as we went along to avoid a large bill at the end of the week.
This was the only problem and we found the facilities excellent as I am unable to walk long distances and the grounds and pools in the hotel were beautiful and location of the beach wonderful for me, being so close to the hotel.
St Augustin is a very nice resort and we were able to explore other resorts nearby when we chose to.
We have not been abroad for our holiday since 2007 (prior to recession we went every year) and this holiday was a wonderful, relaxing break for us.
Also we would like to say that Expedia were excellent in helping us once we had made our booking and after sales full marks for all their kind assistance liasing with monarch when I booked the wrong seats!
We will be recommending you to all our friends and associates as we are in sales ourselves.

Mr & Mrs Rainbow
(Directors of Rainbows Carpets)

Partner

8/10

Excellent

28 May 2013

Verified traveler

Good food

Food is very good with plenty of choice at all meal times. Staff can sometimes be a little inattentive in the bar areas as they are very busy and with the AI options and cashless systems they are less likely to get tips. A good sunbed reservation system.

Partner

8/10

Excellent

15 Mar 2013

Ray

Pleasant enjoyable stay in Gran Canaria

This is a fine hotel in one of the best spots in Gran Canaria. Rooms good, catering good, lovely gardens running down to the beach and two nice outdoor pools. Staff service friendly and excellent.There is plenty to do in the Hotel who have an super Activity Team working hard on guests behalf. Every evening their is some enjoyable professional entertainment and often dancing for guests. There is a regular bus service by the hotel which can take you quickly to other resorts in the south of the Island at rock bottom fares. Maspalomas and Playa Ingles can be reached on foot via the seaside esplanade in 30 to 40 minutes.
In March the hotel is occupied by guests aged 50 and over.This is no place for Children or the under 40's at this time of the year. It is a lovely safe haven for those of advancing years and is highly recommended. The only downside was the low temperature of the swimming pools which tended to attract only the hardiest of swimmers.

8/10

Excellent

19 Oct 2012

Verified traveler

Hotell for adults

When I looked at the advert. on the net, it looked as all the rooms had seaview, but our room had only a view to the backyard with lots of noise, We couldn't upgrade, for there was no room with seaview available, but they found us a room in a little block (Ithink they called it) in the garden. So we were satisfied with that glims of the sea. But the avert was not telling the whole thruth.

Partner

10/10

Exceptional

05 Aug 2012

Mike

Lovely hotel, shame about the smokers.

Excellent hotel and thoroughly enjoyed our stay. As non-smokers however we had some irritations. The hotel itself of course was no smoking inside and a small notice reminded guests that this included the rooms balcony. Judging by the occasional smell some guests ignored this. Also occasionally it seemed that the smell of smoke came in through the air conditioning into the room.
A bigger problem for us however was the outside smoking. It seemed that lots of the guests smoke on their sunbeds which was an irritation. Even worse we were unable to use terrace bar in the evening due to the heavy smoke all over the outside area.
We really like the system where you can put a tag on sun loungers and they are yours for your stay. No need to get up early and put towels out etc.

Partner

8/10

Excellent

09 Apr 2012

Verified traveler

A great location and hotel

An excellent all inclusive or half board option for anyone that wants to visit Gran Canaria. Located just outside all the main tourist areas made this perfect for us as wanted a quieter option. Good quality buffet style meals every morning and night. Most rooms Overlooked sea and beach just meters from end of garden/swimming pool area. Would happily visit again.

Partner

8/10

Excellent

17 Dec 2025

Joergen

Alles ok

Partner

4/10

Poor

06 Oct 2025

Stian

Lite hyggelig betjening, mer opptatt av å rydde inn maten før tiden enn gjestene.
Insisterte på belaste betaling i vår lokale valuta ved utsjekk, sleip.
Måtte betale mat og drikke i poolbaren separat?!

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Giuseppe

Alles super kein Streß bei der Liegen am Pool da die für jedes Zimmer für den gesamten Aufenthalt reserviert sind.
Essen super
All inklusive Getränke top.
Sauberkeit verdient 5 Sterne

Leisure Partner

10/10

Exceptional

26 Apr 2025

Silvia

Eine Unterkunft direkt am Meer zum Wohlfühlen und Entspannen

Leisure Friends

10/10

Exceptional

27 Dec 2024

jesus

Está es la segunda vez que vengo a este hotel y sigue siendo maravillosamente bueno

Leisure Partner

10/10

Exceptional

13 Dec 2024

Kirsi

Huippuhyvä!

Huippu hotelli, ihana puutarha.Meillä oli paras huone ,iso terassi ,oma poreallas terassilla ja meri edessä. All inclusive oli hyvä. Spa kuului hintaan .

Partner

8/10

Excellent

09 Oct 2024

Doreen

Gute Ausstattung, insbesondere das Spa, eher für das Publikum 50 geeignet

Leisure Family

10/10

Exceptional

02 Jul 2024

Ralph Friedrich

keine negativen Ereignisse

Business_and_leisure

10/10

Exceptional

26 Jun 2024

LUCA

Bellissima

Leisure Partner

10/10

Exceptional

05 Jun 2024

Elena Donatella

Ottimo hotel

Ottimo hotel consigliatissimo, spa fantastica, mangiare ottimo, personale gentilissimo e preparato

Friends_and_family Friends

10/10

Exceptional

26 Oct 2023

Vittorio Fabio

consigliatissimo.. struttura veramente top

8/10

Excellent

08 Oct 2023

Nils

Hier ist ein sehr schöner und erholsamer Urlaub möglich.

Leisure Partner

10/10

Exceptional

16 Jun 2023

Manuel Linares

Todo ha estado fenomenalmente alojamiento piscina spa muy bien bueno más que bien solo encontrado para dar una sugerencia que en el spa pusieran la modalidad y señalizaran como se hace el circuito todo lo demás fabuloso

10/10

Exceptional

04 May 2023

Elena Donatella

Super hotel

Tutto fantastico hotel super confortevole consigliatissimo personale gentilissimo

Friends_and_family Family

6/10

Pleasant

10 Apr 2023

Volker

Gebucht: Suite mit Meerblick All-Inclusive. Suiten sind Bungalows (2 Suiten je Bungalow) am Ende Hotelanlage. Ausstattung gut, separater Schrankraum. Großzügiges Bad mit riesiger Dusche, WC Bidet.
Terrasse mit Whirlpool, 2 Gartenliegen, 2 Stühle Tisch. Vor Bungalows ein Stück Rasen mit Liegen für Gäste, dann Strandpromenade schöner Strand. Suite Whirpool wurden täglich gereinigt, Terrasse gefegt.
Es fehlt Wasserkocher und/bzw Kapselmaschine.
Außenanlage des Hotels ist großer Pluspunkt. Viel Rasen, Palmen, Sträucher, Blumen, sehr gepflegt und sauber.
Die Pools machen einen sehr gepflegten Eindruck.
EG, mit Rezeption, Bar Restaurant ist auch alles sehr sauber, wirkt aber in die Jahre gekommen. Nur ein öffentliches WC gefunden, nicht ausreichend für Gästeanzahl. Im Herren-WC nur eine Kabine ein Urinal. Urinal kaum nutzbar, da mehr Design als nützlich.

Rezeption: Mitarbeiter sprechen Deutsch, sind höflich hilfsbereit. Check-in Check-out problemlos.

Frühstück ist von guter Qualität und Auswahl
Mittagessen in Ordnung
Abendessen: Vorspeisen,Salate Desserts gut, Hauptspeisen kaum gewürzt, häufig schlechte Qualität.
Getränke: Cocktails Longdrinks leider nicht mit gewohnten Zutaten. SB-Getränkestationen werden abends leider ausgeschaltet, kein Mehrwegkonzept
Service: sehr personenabhängig von supernett bis arrogant
Sauberkeit Geschirr Handtücher einige Male mangelhaft
Achtung bei Leihwagen: öffentl Parkplätze in Umgebung total überlastet

Leisure Friends

10/10

Exceptional

01 May 2022

Bjarne

Dejlig ferie

Som sædvanligt et meget dejligt ophold

Partner

6/10

Pleasant

16 Dec 2021

lars

A noisy experience at a normally quiet hotel

I have been at Bull Costa Canaria a few times and the hotel has its ups and down. Firstly I would like to highlight the ups during this stay. The cleaning lady Vanessa made it to our hart with her good mood and friendliness. The staff at the reception were also perfect, skilful and helpful. The swimming pool kept the promised 26 degrees for the whole stay. The room was comfortable as always. To the down side. First of all, the demolition of the next door hotel was a very noisy story, that made it impossible to use the balcony (that normally is a treat) and made it difficult to stay in the hotel area for the day. The staff in the restaurant were not the most friendly and service minded that I have met and the food was not up to normal standard. I guess the hotel save money on the food to survive the effects of Covid as well as the effects from the demolition of the next door hotel. Will I come back? Well, not during the next year or two.

Partner

10/10

Exceptional

27 Aug 2021

ALAIN

Très correct

Tres bon séjour de 10 jours début Aout 2021. Confort des chambres tres correct, bonne literie. Balcon vue plage a 200m pour le bruit des vagues. Bonne restauration très complete. Climatisation un peu faible lors des jours de Calima (vent chaud du désert) car tout l'hotel l'utilise a fond. Propreté ok

Partner

10/10

Exceptional

19 Aug 2021

Bjarne

Bare rigtigt dejligt

Vi har været der flere gange og kommer igen. Hotellet har simpelthen bare det hele.

Partner

6/10

Pleasant

07 Jun 2021

Denis

Manque flagrant de personnel en général
Personnel de service dans les restaurants et bar incompétent et manque indéniable d'organisation

Partner

10/10

Exceptional

27 May 2021

Giorgio

Da non perdere

Hotel bellissimo posizione splendida personale gentile cucina curata e buona ottima esperienza

Friends_and_family Family

10/10

Exceptional

17 Nov 2019

Verified traveler

Albergo molto ben curato e con alcuni dettagli davvero particolari. Pur essendo parecchio grande permane una tranquillità assoluta. Personale disponibilissimo e sempre gentile. Immerso in giardini lussureggianti. Gli unici suoni che si sentivano erano i canti dei pappagalli che volavano sopra le altissime palme. Piacevole trascorrere del tempo nella SPA. Un 10 a tutto!

Leisure Partner

10/10

Exceptional

04 Nov 2019

Elena

Hotel maravilloso

Hotel maravilloso para descansar, spa de lujo y atención de los empleados de 10. Lo único a mejorar es que por las mañanas y a medio día las señoras de la limpieza no tienen cuidado con el descanso y dan portazos continuamente y hablan a voces y no pudimos dormir la siesta ningun día.

Partner

10/10

Exceptional

12 Oct 2019

margarita

Buen servicio, buena comida y bebida y muy buenas instalaciones.

Partner

10/10

Exceptional

09 May 2019

Verified traveler

CUMPLE CON TODAS MIS EXPECTATIVAS: CERCA DE LA PLAYA, TRATO EXQUISITO, COMIDA EXCELENTE, HABITACIONES AMPLIAS, LIMPIAS, COMODAS.

Leisure Partner

8/10

Excellent

27 Dec 2018

Verified traveler

Vor nicht allzu langer Zeit renoviertes Hotel an unmittelbarer Strandlage. Zustand daher sehr gut. Sehr großzügige Zimmer mit einem außergewöhnlichen Angebot der Küchencrew. Persönliche Auswahl der Liege, die durch entsprechende Namenskarte markiert wird.

10/10

Exceptional

04 Nov 2018

Fee

perfekt am Strand gelegenes Hotel, sehr sauber und sehr zuvorkommendes Personal!

10/10

Exceptional

04 Oct 2018

Magali

nous avons passé nos dernières vacances de septembre 2018
hotel tres accueillant
un spa digne d 'un centre de thalassothérapie avec une piscine chaufée en été à 37.5 C° -et l 'expérience mer morte purement du bonheur.
les étiquettes sur les transats vous permettent de réserver par avance votre place ( vous pouvez en changer si vous le souhaitez )
certes la nourriture très allemande donc un peu de grasse, mais il y a de la diversté et surtout les fruits issus du terroir de la grance Canarie.
Belles ballades à faire sur le bord de mer . la plage est délicieuse avec un sable gris et très fin ..

8/10

Excellent

23 Apr 2018

Verified traveler

Séjour reposant

Les + : accueil (Ricardo très professionnel)
Propreté des chambres, bonne literie
Gentillesse du personnel
Le spa (accessible pour tous )
Le calme et la végétation
Les - :la nourriture , les desserts chimiques
Manque une bouilloire dans la chambre
Les mouches en nombre au bord de la
piscine

10/10

Exceptional

14 Apr 2018

Bjarne

Rigtigt dejligt sted

Fantastisk sted - maden var dejligt - og omgivelserne dejllige

Partner

8/10

Excellent

08 Apr 2018

Hans

Sehr ruhiges Hotel mit grossem Park , schöner Pool , auch Indoor mit Spa. Ziemlich weg vom Zentrum. Guter Service, bequeme Betten. Ideal zum ausspannen.

10/10

Exceptional

01 Apr 2018

Lars

HotellCosta Canaria, San Agustin, Gran Canaria

Ett hotell som blir bättre och bättre för varje gång jag kommer dit.
Goda frukostar, fina rum, bra städning och ett alldeles fantastiskt spa.
Två uppvärmda pooler, egen solstol, poolbaren med goda rätter gör att helhetsintrycket ger hotellet fem stjärnor av fem möjliga!

Family

6/10

Pleasant

08 Jan 2018

Maria

Bo inte här om du inte tål cigarettrök

En bra vistelse men med ett stort aber. Detta hotell påstås vara rökfritt men det stämmer inte. Rökstationerna utanför dörrarna drar in massor av rök i hela hotellet, restaurangserveringingarna utomhus är tillåtna att röka på och även runt poolen och i hela trädgården. Det är rök precis överallt. Gästerna får inte röka på sina balkongen men många gör det ändå. Det kommer in rök i ditt rum om du öppnar din balkong. Hotellet i övrigt är fint, håller klassen av ett fyrstjärningt hotell. En stor eloge till fantastisk personal i restaurangen.

Family

6/10

Pleasant

16 Oct 2017

Pejo

Tranquilidad y comodidad

Lo único que pondría como relevante es el hecho de que no todas las habitaciones cuentan con bidé. Hay sólo en algunas habitaciones de algunas plantas y, según nos comentaron, ha de solicitarse. También ha de considerarse que el hotel no cuenta con aparcamiento exclusivo. Es un aparcamiento público que llegando a horas punta hay dificultad para aparcar.

8/10

Excellent

15 Oct 2017

sergio

Muy buena ubicación , el spa está muy bien

Nos dieron una habitación superior tipo suit , aunque el baño era muy antiguo , pero en términos generales el hotel está bien calidad precio . El spa esta realmente bien , para ser un gratuito .

8/10

Excellent

28 Aug 2017

Verified traveler

Gutes Hotel, mit Swimmingpool und Animation

Gut: das Personal ist sehr nett, das Zimmer sauber, das Essen war okey. Das Aussenareal ist sehr schön und die Animation bietet Abwechslung. Der SPA-Bereich ist genial, es kommen keine Zusatzkosten dazu.

Nicht sehr gut: das Bett bzw. die Matrazen

10/10

Exceptional

02 Jul 2017

David

Superbe! Hôtel splendide

Hôtel splendide, nous y avons passé 3 nuits et n'avons pas eu le temps de profitez de tout ce que l'hôtel offre...

Pas grand chose à redire si ce n'est des horaires qui pourraient être mieux adaptés srtt à la vie de vacances estivales...

10/10

Exceptional

03 Apr 2017

Helli u Herbert

Traumhafter Garten, Gratis Wellnessbereich

Wir hatten ein Upgrade auf einen Luxusbungalow, direkt am Meer mit eigener Terrasse, inkl. Jacuzzi! Alles war sehr sauber, das Personal wirklich freundlich und zuvorkommend, das Speisenangebot (wir hatten Halbpension) sehr vielfältig, es gab auch landestypische Gerichte und Showcooking. Der riesige Palmengarten war sehr gepflegt, es gab auch ausreichend weich gepolsterte Liegen, sowohl um die Pools, als auch im Garten. WLAN war im gesamten Hotelbereich gratis und hochwertig! Die Animation am Tag und das Showprogramm am Abend (wurde von uns nie in Anspruch genommen) war gottseidank unaufdringlich und somit nicht störend. Gerne genutzt haben wir den relativ neuen gratis Wellnessbereich, mit Massageliegen, Totes Meer-Grotte, Dampfbad, Sauna, Meerwasserbecken... - leider war hier um 18h Schluss. Es gab auch einen eigenen,während der Nacht versperrten Zugang zum Meer. Auch ein Fitnessraum mit neuwertigen Geräten war gratis nutzbar.
In unmittelbarer Umgebung der Anlage gabs wenig Geschäfte und Unterhaltung, aber da wir ein Mietauto, mit Parkplatz gleich gegenüber vom Hotel hatten, war dies kein Problem - eher ein Vorteil!
Wir haben den Aufenthalt (1Woche) wirklich sehr genossen!

Partner

4/10

Poor

26 Mar 2017

sebastian

Receptionisterna ljuger

Personalen i receptionen ljuger och ger dålig service