Name: Grande Albergo Alfeo
Address: Via Nino Bixio, 5, Syracuse, 96100, IT

10/10

Exceptional

05 Jul 2026

Resty

We stayed here for a few nights and had a great experience from start to finish. The room was very clean, the staff was welcoming and helpful whenever we needed anything, and the breakfast had plenty of fresh options each morning. The air conditioning worked flawlessly, which made the room especially comfortable after a long day of sightseeing. I'd definitely stay here again and would recommend it to anyone visiting the area.

Partner

8/10

Excellent

25 Jun 2026

Julien

We had a large very nice high ceilinged room. Very trad. Very good bathroom. A good buffet breakfast in a very smart old fashioned open roofed room in the middle of the hotel.
Front desk staff very good. Breakfast staff were a bit sniffy and not particularly friendly. Air conditioning good. A lovely central city old fashioned hotel. Easy walking distance to the island. Good local shops and a very good restaurant. A bit noisy because of the road at night. But not bad.

Partner

8/10

Excellent

25 Jun 2026

ROXANA

Very clean room.Near the downtown.

Partner

10/10

Exceptional

08 Jun 2026

Janet

This accommodation was very comfortable and I would highly recommend it.

Friends

8/10

Excellent

07 Jun 2026

Laurence

All clean and tidy. Good location. Decent breakfast. Was a good base for exploring the town.

Partner

8/10

Excellent

24 May 2026

Ted

Location convenient to Ortigia and train station. Lots of good restaurants in the immediate area.
Did have a lot of street noise.

Partner

10/10

Exceptional

22 May 2026

Trevor

An absolutely beautiful hotel with a lovely breakfast and excellent staff in a perfect location to both see Syracuse and Ortigia

Friends_and_family Family

8/10

Excellent

18 May 2026

Rob

Good hotel. No complaints. Very conveniently located. Bathroom had a slight smell of mildew. Would stay there again. Very easy to access the city by foot from there and staff was nice.

Family

6/10

Pleasant

10 May 2026

keith

Breakfast menu fine. The air conditions was great.

The front desk staff was uninterested and not interested in welcoming anyone.

10/10

Exceptional

24 Apr 2026

Linda

Great location, easy walk to all the sights in Siracusa and Ortigia. Spacious room with a Balcony overlooking the main street. Reception and Breakfast staff helpful and friendly.

Partner

10/10

Exceptional

22 Apr 2026

Leanne

All of the staff were wonderful - kind, helpful and welcoming from the moment we arrived. A special mention must go to the glamorous young woman on reception with the most incredible eyeliner. She was so friendly and approachable, and her English was fantastic (certainly far better than my very basic, poorly spoken Italian 😅). Sadly, I didn't catch her name, but I hope she recognises herself.

When we arrived, she kindly checked with another member of staff to see if our rooms were ready, luckily we were able to check in early. She then showed us our location on a local area map and gave us excellent recommendations on where to eat, drink, and visit, along with helpful tips on how to get around.

On our last evening she was more than happy to arrange a taxi to the airport for us the following morning, which was greatly appreciated.

The rooms were very clean and spacious, with fully working air conditioning. One of the rooms also had a small balcony, which was a lovely added touch. ( The road can be a little loud if you have the window open but we wore earplugs at night so no problem for us). The breakfast buffet offered a wide variety of options, including pastries, fruit and yoghurt, cereal, bacon and eggs, olives, cheeses, sun-dried tomatoes, and more - plenty of choice for me as a vegetarian.

We would highly recommend the Grande Albergo Alfeo and would happily stay here again. Thanks again from Leanne, Freya & Louise.

Family

10/10

Exceptional

21 Apr 2026

Christopher Charles

A lovely grand hotel with smart, super friendly staff, excellent daily room servicing and a really nice buffet breakfast. Really good value for money with a luxury experience. Great location too with loads of places on your doorstep.

Partner

4/10

Poor

19 Apr 2026

Rachel

I would not agree with the 4 star rating. This hotel is centrally located just outside Ortiga old town, the breakfast was good and the rooms were spacious but that is where the positives end. The hotel is tired with peeling paint in places throughout. The patio area in front of the main doors is now used to store garbage and recycling. There is no bar or restaurant despite what the website states. The experience was like a B&B.
The central open-air patio has plastic furniture but without any cushions so you cannot comfortably relax anywhere but your room. I tried sitting there but it seems to be used just as a smoking location for visitors.
The rooms appear to have central aircon but we were told it was not operational so the room temp was +25c by mid afternoon making sleeping very difficult. Due to the location right on the main road it is too noisy to open the windows. Very disappointing experience and would not stay again.

Partner

8/10

Excellent

02 Dec 2025

Reita

Good front desk staff, welcoming breakfast staff, clean room and good area for walking to attractions.

Partner

8/10

Excellent

17 Nov 2025

Eric

The room was nice the location convenient. No view to speak of but centrally located

Leisure Partner

8/10

Excellent

01 Oct 2025

Linda

The bathroom shower leaked all over the floor so we put a towel on the floor. The toilet push button was very finicky
The rooms were dated
The breakfast was very good
Excellent location
The staff were very helpful

Partner

10/10

Exceptional

30 Sep 2025

susan

Great location very walkable. Staff was pleasant and breakfast was plentiful and tasty. Stay here again.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Debra

The hotel is very central in the main town of Siracusa. Plenty of good restaurants on the doorstep and only ten minute walk from the station. Ortigia only a 15 minute walk away. The bathroom facilities and room decor are slightly old fashioned but all working fine.

Leisure Self

8/10

Excellent

09 Sep 2025

Vania

Great Stay

Overall, the experience was great. Friendly staff, clean rooms, great breakfast and a central location with easy access to all the main sites. Parking is not available on site however there is a public lot within a five minute walk.

Friends_and_family Family

8/10

Excellent

21 Aug 2025

Nicolo

Very close to Ortigia. Great shopping and dining options. Parking is difficult to find at night

Leisure Partner

10/10

Exceptional

29 Jun 2025

Marco De

Charming Sicilian Hotel near Ortiga & marina

Charming Sicilian Hotel within walking distance to bustling Ortiga. Lots of restaurants and shops nearby. Friendly staff and delicious daily breakfast with made to order cafe. Bonus- complimentary granita provided to hotel guests daily in the lobby. A/C is a welcome respite to escape the hot summer temps.

Friends_and_family Family

6/10

Pleasant

08 May 2025

Peter

Located on a busy route with cars and motorcycles revving all night. No A/C so window had to be open. Mosquito bites, poor sleep, modest breakfast. Desk staff were meh, and maintenance person was not much use. Breakfast crew were attentive.

Leisure Partner

8/10

Excellent

26 Mar 2025

Brian

Good proximity to Ortigia.

Leisure Partner

6/10

Pleasant

10 Feb 2025

SHUN HUNG A

One more point of disappointment was the water tap pouring out salty water. We have to use bottled water for brushing teeth!

Friends_and_family Family

4/10

Poor

17 Jan 2025

Usman

Terrible room in 4 star hotel in catanis

Well staff are excellent so is lobby and breakfast I had a roof on third floor with no window but a door with metal stairs leading up to a porthole or something like balcony ! It started vibrating In wind at night and water started flooding the room floor ! I had a terrible night as it rained and blew all night ! I love the staff at reception and the dining area but why this room is even in use only hotel knows it’s disgraceful and disgusting for a four star hotel ! But from previous experiences I know hotels com won’t do anything about it ! What a shame as hotel com used to be efficient once

Self

10/10

Exceptional

29 Dec 2024

bryan

Good

10/10

Exceptional

30 Nov 2024

Fang

Less than 10 mins walk to Ortigia

Leisure Self

10/10

Exceptional

16 Nov 2024

John

All good

8/10

Excellent

23 Oct 2024

R

Good location

Perfect location - easy walk to/from the Siracusa railway station and to Ortigia. Nice restaurants (Agape recommended) nearby. Very good breakfast. The main road was very very noisy - Get a room that is not facing the main road. We were 1st floor - could be quieter higher up?

Partner

10/10

Exceptional

17 Oct 2024

Stuart

Nice hotel ,good breakfast and big spacious rooms, very close to main attractions and only 10 minute walk from station

Self

10/10

Exceptional

04 Sep 2024

Paula

Close to shops and Ortigia.

Leisure Partner

10/10

Exceptional

31 Aug 2024

J

A nice, spacious room. Excellent breakfast service and food. Good location a short walk from Ortigia. Also within a longer walk of the archaeological area Neopolis. Reasonably priced. Our second stay.

Leisure Friends

6/10

Pleasant

04 Jun 2024

Paul

Laundry service takes 24 hrs and not available on weekends.

8/10

Excellent

15 May 2024

Imelda

The hotel is very worn and need some updates

Partner

10/10

Exceptional

02 Apr 2024

Nicholas

Lovely old historical hotel in good location

Lovely old historical hotel in good location

Partner

10/10

Exceptional

04 Mar 2024

Robin

I very much enjoyed my stay at this wonderful hotel . The front desk staff were very friendly and helpful. The breakfast staff was impeccable and the breakfast was excellent ! Housekeeping made sure all your needs were met. The location was perfect. I took the Interbus from Catania Airport and got off at there last stop which was a short and easy walk ( with 2 pieces of luggage ) . Ortigia was also a short walk over the bridge to explore. Many walkable things to do in opposite direction as well. Plenty of restaurants nearby ( must try the Indian restaurant across from hotel ) . Definitely recommend staying at this Hotel.

Leisure Self

8/10

Excellent

18 Oct 2023

Bruce

Good hotel within walking distance to Ortigia. Nice breakfasts. The public parking lot (15 Euros per day) is a few blocks away. Our room was nice and large with comfortable beds. Staff were courteous, friendly, and helpful. We'd preferred to have had more lights in the room. Shower stall needed updating. There was a shortage of surface area and closet space in the room and the bathroom to unpack you stuff.

Leisure Partner

10/10

Exceptional

10 Oct 2023

Mikaela

All around wonderful stay. It is a bit dated as others have mentioned but it was comfortable and very clean.

6/10

Pleasant

18 Aug 2023

John

CcR

10/10

Exceptional

29 May 2023

Susan

Nice hotel. Parking is challenging.

10/10

Exceptional

17 Apr 2023

David

The Grande Albergo Alfeo gave personalized service and attention that is uncommon. The room was beautiful and clean. A 3 minute walk across the bridge to the old town of Syracuse. Highly recommended -- we've already scheduled and booked our return to Syracuse next week.

Business Partner

10/10

Exceptional

18 Jan 2023

Lian

Excellent helpful staff. Lovely decor. Fabulous breakfast.

Leisure Partner

10/10

Exceptional

04 Sep 2022

John

Grand indeed... Hotel is an amazing building... rooms are spacious and clean. Staff are attentive to you needs...

Partner

10/10

Exceptional

19 Jun 2022

Nino

Excellent location. Large and comfortable room. Good breakfast

Leisure Family

10/10

Exceptional

13 May 2022

mary

Picked on a good hotel. Great staff offering excellent service with a smile extremely helpful. Suggestions for improvement... add some seeds,figs or dates for b fast.

10/10

Exceptional

06 Mar 2022

Tessa

Well positioned for sightseeing

Beautiful old building, adequate rooms … well positioned for sight seeing

Partner

2/10

Poor

14 Feb 2022

IOK HOU

Disappointed

Very chaotic. Water heater is not working and only moderately warm water came out. The bath tub is dirty. I dont know whether the tap water of the hotel is drinkable or not but it does has a strange taste. I am a Gold member of Hotels.com but the staff seems to know nothing about it and the benefits that the hotel provided to us. Breakfast is also chaotic as there is basically no staff there to serve you food and you have to wait.The only positive about the hotel is the staff seems to be really nice.

Self

10/10

Exceptional

22 Nov 2021

Anthony

Excellent Accommodations

Beautiful hotel, service. Excellent Breakfast

Friends_and_family Family

6/10

Pleasant

14 Nov 2021

Jingyi

Nice hotel but room for improvement

Reception staff could be more friendly when we checked-in. It would also be better if the rooms had kettles for making tea etc. I had to ask receptionist for a kettle and there was only one in the breakfast room, so I wasn’t able to use in my room. Otherwise the room was quite comfortable and clean.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2021

Philip

This hotel was amazing. Excellent value for money, fantastic room and exceptional staff. Great location. Fabulous breakfast. I think it is quite small but had the feeling of a grand hotel. Stay there!

Leisure Partner

4/10

Poor

30 Oct 2020

Vishal

Not recommended

The room was quite old looking, and there was no hot water. Food at the restaurant was terrible and same could be said for breakfast. The hotel needs to undergo a major renovation to regain its appeal (the position and the building are actually good). The staff was very nice and helpful

Partner

6/10

Pleasant

27 Oct 2020

Eoin

2nd stay, same unhelpful staff

started the stay with an argument at reception as our bed allocation was wrong (1 king instead of 2 beds for friends). Instead of seeking a solution silently the receptionist just said, we dont have 2 beds available. This wasn't the case as i stood my ground and miraculously a bedroom appeared. Hotels.com are partially to blame as all 4 hotels on my visit didnt have the correct information. Despite this, some training in the art of customer service wouldnt go a miss with this receptionist.

Friends_and_family Friends

8/10

Excellent

10 Sep 2020

Pierluigi

Good location in a otherwise easy city to handle. Friendly, otherwise efficient front desk staff that ignored my complaints about my neighbor's clothesline in his balcony (I guess in Siracuse is a behavior tollerated in a four stars hotel) Spartian breakfast served by a team of waiters working like a swiss clock. Clean rooms. Quiet neighborhood with plenty of tourist traps posing as bars, restaurants and stores

Leisure Self

8/10

Excellent

20 Jul 2020

Eoin

pleasant stay

Really nice hotel in a good location, comfortable bed, nice room, and shower.
Reception could do with some customer service training however

Self

4/10

Poor

10 Jan 2020

Verified traveler

iuldn’t recommend.

No hot water the first night. Very noisy! Construction going on constantly, like a jack hammer being used. Very annoying. Nice staff, though.

Friends_and_family Family

8/10

Excellent

25 Dec 2019

Verified traveler

Good location for seeing Syracuse tourist sites.

The hotel is in a good location for seeing the sites of Syracuse and Ortygia. The room was spacious. The breakfast offered many choices.

Partner

10/10

Exceptional

03 Nov 2019

mrs k l arney

Really good location see all of Siracuse.

Friends_and_family Family

8/10

Excellent

23 Oct 2019

Verified traveler

Very good location. Ok breakfast. Hôtel built in 1900 but modernized a few times

Leisure Family

8/10

Excellent

26 Sep 2019

Verified traveler

Well located city centre hotel but no swimming pool or off street parking (& finding an on street car parking space quite difficult).

Leisure

2/10

Poor

11 Sep 2019

Gina

A Serious Malfunction

Arrived to hotel, apparently the elevator, phone and wifi was not working due to lightning from a storm earlier in the morning. Hotel still had electricity otherwise. When we got to our room we noticed that the AC was not working. After telling the staff they said they would look at it and fix it while we were out. After coming back from our outing, the AC was still not fixed and it didn't seem like anyone had shown up to look at it. After calling the front desk the staff insisted that there was nothing wrong with the AC unit. It wasn't until 11pm that they finally sent a staff member to look at the AC unit. We were then told that the AC unit had a serious malfunction and that it was definitely broken. He said that certain AC units were not working, others were. What's upsetting is that this was probably knowledge to the entire staff however, they passed it off to us as if nothing was wrong nor did anyone issue an apology. We were able to switch rooms the next day. However, the elevator and wifi was still not working.

Friends_and_family Friends

8/10

Excellent

31 Aug 2019

Verified traveler

Sicilian holiday

Very nice hotel, large room, convenient location near Ortigia. Good breakfast, excellent pastries. Enjoyed the restaurants and gelaterias in the area. Air conditioning was not to US standards but we were comfortable enough. Hotel staff was excellent!

Family

8/10

Excellent

22 Jul 2019

Verified traveler

The overall experience is good and within short walk to Origas

Leisure Family

10/10

Exceptional

21 Jul 2019

Verified traveler

Location was excellent, just a short walk over the bridge. Rooms comfortable and clean.

Leisure Friends

8/10

Excellent

15 Jul 2019

Lorenzo

Syracuse my favourite Sicilian city.

It was located just outside of Ortagia. A coffee bakery close vicinity and loved our stay.

Family

10/10

Exceptional

15 Jul 2019

michael

Grand hotel, small price

This really was a grand hotel for a small price - huge rooms, high ceilings, great AC, great breakfast - and a 5 min walk to Ortigia (which was magical). Street Parking was easy - and free.

We had a walk-in shower which helped on the hot Sicilian summer day - as did the complementary granita.

We wouldn’t hesitate to stay here again

Partner

10/10

Exceptional

04 Jul 2019

Sonia

Nice hotel

Great hotel in central location

Partner

10/10

Exceptional

18 Apr 2019

Carol L

Conveniently located,comfortable, well kept,hotel.

We really enjoyed the Grand Albergo Alfeo hotel. It was comfortable, clean, has modern conveniences, and is well-run. Someone was at the front desk at all times and that individual was able to give us answers to just about any question we asked. There is a convenient, not-tha-expensive, public outdoor parking lot available. Extensive choice of food available for the hotel breakfast. The hotel is within a 10 minute walk of Oritigia, the bridge-connect island which is the \"old town\" area of Syracuse. Lovely shops, central square, art museums, cathedral, great, small restaurants. On the \"mainland\" the major and beautiful archeological site is a long, but doable, walk from the hotel. Ancient, beautiful amphitheatre, and caves.

Partner

8/10

Excellent

13 Apr 2019

Verified traveler

Comfortable clean rooms and good location close to Ortygia

Leisure Partner

10/10

Exceptional

21 Feb 2019

Verified traveler

The property claims free parking. That is a bit disingenuous. Free parking is available on the road near the hotel....if you can get it. There is a public car park very close by for 10 Euros for 24 hours. To claim free parking is misleading.
Having said that it’s an excellent hotel, room was large clean and comfortable and the staff very helpful and friendly. I would stay there again

Leisure Family

8/10

Excellent

07 Jan 2019

Verified traveler

Great location but a bit out dated and tired. Needs to be refurbished

6/10

Pleasant

13 Oct 2018

Verified traveler

So so

So so ... we felt the staff could not care less if were there or not .... clean room, internet worked, breakfast ok, .... just no service ...the lights were burnt out if hall where are room was situated, we requested a new bulb and were told it would be changed, and nothing happened, needed to see where to put our key in the key hole, so we used our iPhone,s flashlight because the hotel did nothing .... lots of little things like that .., so the hotel gets a 5 out of 10

Partner

8/10

Excellent

24 Sep 2018

Verified traveler

Good charming hotel

Good stay. Close to center of activities and Main Street. Hotel restaurant is not suggested. Friendly staff. Public parking one block away and cheap. Great restaurant within walking distance. Would recommend staying here.

Partner

10/10

Exceptional

15 Sep 2018

Gillian

Captivating Palmero

The staff at front desk were very accommodating. Location of Hotel was perfect and room good.

6/10

Pleasant

14 Sep 2018

Verified traveler

Traveling in Sicily with an infant

The hotel was in a nice location and the staff was friendly, but the bathroom smelled horrible.

Family

2/10

Poor

21 Aug 2018

Spb2nyc

Sayed 3 nights and my vacations was spoiled by hotel. I changed rooms twice so checked 3 rooms and all was very bad. First room has terrible odour from shower tub and hotel can’t fixed it. I changed room and didn’t get any compensation. Second room has view to very small back courtyard and I heard well all terrible sounds from the other washrooms, which was delivered directly right to my room. Third room has a view to the main courtyard and there was noisy till 11.40 pm and then - till 1.30 am! - staff noisily moved tables and chairs. So no relax, no good sleeping. Avoid this hotel.

10/10

Exceptional

13 Jun 2018

Verified traveler

Great location for exploring Ortigia. Excellent breakfast choice.

8/10

Excellent

21 May 2018

Verified traveler

Worked for us!

Fine older hotel, with sparkling clean rooms, and a good breakfast. Restaurant not open while we were there, hosting private events, but many many restaurants in a ten minute walking radius. No parking, but we found street parking nearby, and there is a large lot 5 minutes walk away.

Partner

6/10

Pleasant

16 Apr 2018

Verified traveler

The location is fine and the hotel is nice from the outside, but the room smelled like pine sol and in need of a redo, it felt claustrophobic due to lack of a proper window.

8/10

Excellent

04 Apr 2018

Jan

A 'grand' hotel very near historic Ortegia.

Staff were friendly and helpful. The hotel surpassed our expectations for one so reasonably priced. The room was quiet, despite being near a fairly busy road. It was spacious too and had a balcony with good views of the area. The bathroom was spacious and shower easy to use. The dining room was light, spacious and airy and had a very good selection of foods for breakfast. The lounge had complimentary hot drinks in and was rarely used, but my travelling buddy and I enjoyed relaxing there. There was a useful 'supermarket' nearby. Also bus stops. The station was only an 8 minute walk away and the trains ran to time, unlike the buses! It took less than 10 minutes to walk into the historic area of Ortegia where there was much of interest to see and photograph. The archaeological zone was in Syracuse was a 15 minute bus ride from the hotel and the bus only cost 1 euro! We viewed both a Greek and Roman amphitheatre there and also had a 45 minute tour of the underground catacombs. The hotel and it's situation surpassed our expectations and we would definitely recommend it! :)

10/10

Exceptional

29 Mar 2018

Kate

Good Location, close to sites and restaurants

Very enjoyable stay. Hotel in an excellent location, delicious breakfast, friendly staff, room clean and comfortable.

10/10

Exceptional

28 Mar 2018

Maria

Beautiful hotel, rooms lovely breakfast amazing!

Partner

10/10

Exceptional

07 Mar 2018

Michael

A very pleasant place to stay

Great hotel which was easily accessible from both the train and bus stations.

Partner

10/10

Exceptional

04 Nov 2017

Jeanne

Hotel in Siracusa

After a few attempts to negotiate the one way streets in Siracusa, and directions from the Hotel staff we were able to park our rental car a short walk away in the secure parking lot (at a very reasonable rate) for the duration of our stay in this charming old city.
The hotel was excellent , as were all the helpful staff . Lovely rooms, amazing breakfast buffet . Located walking distance to the bridges that take you to the small historical Island of Ortigia , where we spent the whole of the next day just walking ,experiencing it`s energy , ruins and beautiful buildings.
Ortigia has lots of shops , street markets and small restaurants .We watched many people swimming in the Mediterranean and sunbathing on the small beaches located between its rocky coves,

10/10

Exceptional

29 Oct 2017

stevef

Classic older hotel in ideal location

Great hotel with charm. Elegant common areas and dining room.

10/10

Exceptional

26 Oct 2017

Terry

Best room to date!

One of the most confortable rooms we have stayed in this trip. Excellent location, large room, very confortable bed, good AC within walking distance of the old town and the histroic sites, ect.

Partner

4/10

Poor

24 Oct 2017

ROBERT

DODGY

CONSIDERING THE 4STAR RATING THIS HOTEL GETS WE CONSIDER IT AVERAGE AT BEST AND DISGUSTING AT WORST. THE ROOM ALLOCATED TO US INITIALLY WAS SMALL AND AVERAGE , BUT THE SHOWER IN THE BATHROOM WAS FRIGHTENING. I HAVE PHOTOS TO SHOW THE DIRT AROUND ALL 4 SIDES OF THE CUBICLE WAS OBVIOUSLY THE RESULT OF NOT BEING CLEANED IN ANY WAY FOR MONTHS. YOU COULD HAVE PICKED IT UP WITH YOUR FINGER, IN FACT I DID. NOT JUST THE NORMAL STAINING AND DARKENING OF SEALANT WHICH YOU EXPECT GENERALLY BUT BLACK SCUM. I ASSUME NO-ONE HAD STAYED IN THE ROOM FOR MONTHS OR IT WOULD HAVE BEEN CLEANED AT SOME POINT. ON OUR INSISTENCE THEY RELUCTANTLY GAVE US A DIFFERENT ROOM, AFTER CHECKING THE FIRST ROOM, WHICH WAS BIGGER AND CLEANER AND FOR WHICH OBVIOUSLY THEY DIDNT CHARGE EXTRA, BUT NO APOLOGY, JUST MILD IRRITATION THAT WE RAISED THE PROBLEM. WE WERE ANNOYED, BUT NOT SURPRISED, WHEN ON CHECKING OUT WE HAD TO PAY THE LOCAL TAXES WITH NO ADJUSTMENT FOR INCONVENIENCE. OTHER THAN THAT IT WAS OK, BUT NOT FOR 4 STAR. NO NEWSPAPERS OF ANY KIND, CERTAINLY NOT ENGLISH, ABYSMAL TV SERVICE. EVERY SHOPPING CHANNEL AVAILABLE BUT NOT ONE INTERNATIONAL STATION AS IN MOST HOTELS ABROAD. NOT EVEN A WORKING TV IN THE 'LOUNGE'. ALSO THE INTERNET FACILITY IN THE LOBBY WAS PRIMITIVE, SLOW AND USELESS. WI FI IN THE ROOM WAS OK MOSTLY. WE CANT COMMENT ON THE FOOD BECAUSE LUCKILY WE HADNT PAID FOR BREAKFAST OR DINNER, AND THE STATE OF THE SHOWER DIDNT BODE WELL FOR THE KITCHENS. STAIRS CARPET DANGEROUS.

Partner

8/10

Excellent

20 Oct 2017

lawrence

Nice hotel

Nice Hotel not far from Historic district.

Family

6/10

Pleasant

15 Oct 2017

Rob

Perfect location but otherwise tired and basic for a supposed four star hotel. Wifi poor too. Breakfast staff were great otherwise not really interested.

Partner

8/10

Excellent

13 Oct 2017

SJ

short break in rainy syracuse.

we had enjoyable trip. Our room was comfortable and had an exterior staircase to small balcony. Breakfast was good with fresh fruit and plenty of pastries.
Hotel was in handy position a short walk to Ortiga and also a quiet area.
Only negative was there wasnt any information about hotel in room and hairdryer kept falling apart. All staff were pleasant and helpful.

Partner

2/10

Poor

08 Oct 2017

Gary

Bad hotel

Hotel old and very,very filthy

Partner

10/10

Exceptional

08 Oct 2017

KEN

Great location

Nice place with very friendly staff. A bitt run down but in the process of fixing up. Great location.

Family

10/10

Exceptional

22 Sep 2017

Daniel

Very nice hotel

Nice hotel, clean, well located, walking distance to everything there is to see in Siracusa, close to a large parking lot. At a very reasonable price. I recommend.

10/10

Exceptional

18 Sep 2017

Andreanne

Excellent address in Syracuse

Very happy with my 2 nights stay at the Alfeo. The location is excellent, with both Ortygia and the Syracuse train/bus stations within walking distance.
My room was comfortable and clean. Of course, other hotels offer rooms with views and balcony, but frankly, I was only there to sleep and spent most of the day outside. The bed was extremely comfortable, the AC wasn't too noisy, the area was quiet enough, there was free wifi, the bathroom was functional end there was a safe. For me it ticks all the boxes with regards to the room. My only gripe was that I didn't figure out how to control the AC, it was too strong for my taste; I solved the problem by switching it off for the night and sleep with the windo open.
I only had breakfast at the hotel. It was FANTASTIC. The best breakfast I've had while in Sicily. Never found ricotta filled croissants in a hotel again, despite looking for them.
Service was friendly and attentive. I'm not a guest who needs much assistance, but all my queries at reception or in the restaurant were answered promptly.
I would definitely consider staing there again on a future trip to Syracuse.

8/10

Excellent

13 Sep 2017

Buddy-Joe

A good stay.

Wifi was hit and miss... other wise a great place to stay. A block away is a parking lot.. this made parking our super easy.

Partner

8/10

Excellent

12 Sep 2017

Victor

Close to town

Old building with nice décor. Spacious room. 10 min walk from town and major local attractions. Beach is not in walking proximity - there are some spots within town you can get into sea, but small and not really convenient access.

4/10

Poor

26 Aug 2017

Verified traveler

Shower backed up. No hot water. Unhelpful receptionist/concierge -- gave terrible parking advice (obvious once you know the area). Bad breakfast -- all pastries, essentially.

Family

8/10

Excellent

06 Jul 2017

Verified traveler

City centre hotel close to amenities

Hotel has a grand setting with a good location (but a little shabbiness with very old and worn rugs in lounge and carpets in the halls - not sure if these were meant to be that way - as the hotel has obviously been refurbished in recent years). Staff were pleasant and overall helpful. Breakfast was standard - but with a good selection of pastries. Rooms were clean, of a decent size and with air conditioning. Negatives were en-suite bathrooms without windows and without a working extractor fan - so retained smell of damp (although bathroom facilities were good and bath had a jacuzzi). No coffee/tea making facilities - but a small fridge with refreshments in the rooom, and granite on tap in the hotel lounge.
Parking our hire car was sometimes a problem - especially at the weekend in the evenings.

10/10

Exceptional

06 Jun 2017

Geoffrey

Convenient and comfortable

A very convenient hotel, well run and comfortable, and very close to the old town in Syracuse.

Partner

10/10

Exceptional

04 Jun 2017

Jessica

Great location, staff and comfort

Great location, easy walking distance to see the sights. The staff was very helpful and friendly. The bed was soft per US standards and we had a small view of the water. The room was very large and the wifi worked great. I would stay here again.

Partner

10/10

Exceptional

18 May 2017

BART

A VERY PLEASANT SURPRISE!

Hotel was great. Maybe the best value of all in our trip to Sicily. Only a few blocks to the bridges over to Ortigia. Initial impression of neighborhood is not great, but just that the old buildings in this area could use a coat of paint. Not a bproblem at all. Great breakfast! Friendly, helpful staff!

Family