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Courtyard Saratoga Springs

Saratoga Springs - NY · United States

11 Excelsior AveView location

8.8/10Excellent549 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location9.0/109.0
Neighborhood9.0/109.0
Quality6.0/106.0
Value7.2/107.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Saratoga Springs

Take advantage of recreation opportunities including an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Saratoga Springs?

This hotel has 3000 square feet (270 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 146 air-conditioned rooms featuring refrigerators and LCD televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

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With a stay at Courtyard by Marriott Saratoga Springs in Saratoga Springs, you'll be within a 5-minute drive of Saratoga Springs City Center and Saratoga Racetrack. This beach hotel is 3.1 mi (5 km) from Saratoga Performing Arts Center and 0.6 mi (1 km) from Saratoga Farmers Market.

Make yourself at home in one of the 143 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Saratoga Springs?

This hotel has 3000 square feet (270 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 5 to 15 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Saratoga Farmers Market 0.7 km / 0.4 mi
Saratoga Springs City Center 0.7 km / 0.4 mi
New York State Military Museum 0.9 km / 0.6 mi
The Parting Glass 1 km / 0.6 mi
Putnam Den 1.1 km / 0.7 mi
Saratoga Springs Public Library 1.1 km / 0.7 mi
Skidmore College 1.2 km / 0.7 mi
Caffe Lena 1.2 km / 0.8 mi
Congress Park Carousel 1.3 km / 0.8 mi
Canfield Casino 1.4 km / 0.9 mi
Universal Preservation Hall 1.4 km / 0.9 mi
Congress Park 1.4 km / 0.9 mi
Saratoga Springs Visitor's Center 1.5 km / 1 mi
Tang Teaching Museum 1.7 km / 1 mi
SUNY Empire State University 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 146
  • Number of floors (main building): 7
  • Suites: 9
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Nearest Bus / Metro Stop
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
Show 63 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool
  • Sun loungers
  • CasinoExtra charge
  • TV lounge
  • Hot tub
  • Hairdressing salonExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • Tennis
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-4

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 0 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable2 photos

    Courtyard Saratoga Springs

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 0 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable2 photos

    Courtyard Saratoga Springs

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Saratoga Springs

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Saratoga Springs

8.8
Excellent
549 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
9.0 /10
Quality
6.0 /10
Value
7.2 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
04 Jul 2026
James
Good quality hotel. Easy to everything.
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Maud
We thought that housekeeping might come in with fresh towels and since the did not, we had to go to the front desk for fresh towels. We stayed for 2 days and had 3 bath towels and 3 face cloths.

The breakfast was not included, but it was excellent. The staff were friendly and polite.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Thomas
-
Self
10/10
Exceptional
20 Jun 2026
Christine
So friendly and super clean.
Partner
8/10
Excellent
15 Jun 2026
William
Very nice
Family_with_children
10/10
Exceptional
09 Jun 2026
Sierra
Staff was great and room was very clean.
Friends
8/10
Excellent
30 May 2026
Todd
From the helpfulness of the staff on check-up through their helpfulness on departure I enjoyed my stay here. The rooms were very nice.
Partner
10/10
Exceptional
29 May 2026
peter
My wife and I stayed for 3 days while she had a back proceedure. I asked the front desk if we would get a balcony room so she could rest in the sun. The hotel put us in a great room upgrade at no cost. The dining was good and cooked to order. A great stay.
Partner
10/10
Exceptional
25 May 2026
Juan Rong
Its good and clean
8/10
Excellent
08 May 2026
Gerald
Very clean great customer service
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Mela
Clean and comfortable
Partner
10/10
Exceptional
25 Apr 2026
Joan
Excellent place to stay near Skidmore College.
10/10
Exceptional
24 Apr 2026
Mary
Lunch delicious. Worth it
Partner
10/10
Exceptional
21 Apr 2026
Robert
There is no hot tub. There is a heated pool, however.
Family
10/10
Exceptional
01 Apr 2026
Janet
Clean modern spacious room
10/10
Exceptional
01 Mar 2026
Laurie
Wonderful staff. Both rooms were very clean. Quiet. Very comfortable beds. Will stay again. All 6 adults loved it and the pool was a little chilly but clean and the kids loved swimming! Plus loved having a Starbucks in the lobby.
Laurie B.
Family_with_children
8/10
Excellent
25 Feb 2026
Jeff
Great staff
Partner
10/10
Exceptional
16 Feb 2026
Elizabeth
Clean and spacious room; kind and helpful staff
Leisure Family_with_children
10/10
Exceptional
11 Feb 2026
Carol
Room was spotless.
The wi-fi was iffy due to the number of people staying at the hotel and using it, as was explained to us by the very polite and competent man who came to try to get Netflix for us. He succeeded.
The lobby was nicely appointed with bar, restaurant, fireplace, comfy chairs, etc.
It was a nice surprise that Starbucks is in the same area and everyone we dealt with was very pleasant.
10/10
Exceptional
05 Feb 2026
Christina
Had a blast
4/10
Poor
03 Jan 2026
James
Breakfast was NOT included, there was no safe in the room, there was no housekeeping on New Years Day, which we were not told of, the price stayed the same per night tho. Which ment no extra waters, coffee, towels, etc…..
Overall, the hotel was clean, and the beds comfortable.
8/10
Excellent
23 Dec 2025
Marcello
Good hotel. Just be careful when including breakfast: the Starbucks in the hall seems to have no idea that's a thing and will charge you.
Leisure Family_with_children
10/10
Exceptional
29 Nov 2025
Nathan
Clean room, friendly staff. Great experience
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Josann
Room beautiful, facility was clean. Lobby great! Walk to downtown great!
Leisure Partner
10/10
Exceptional
13 Aug 2025
Brenda
Great hotel for all! Walkable to town, for stores, restaurants etc etc. During horse racing season a free trolley bus service from the hotel to the race track is a great bonus! Also during race season, a bistro for evening dining, indoors or outdoors! Champagne on arrival, small indoor swim pool, and outdoor fire pits all added to our hotel fun!
Leisure Family
6/10
Pleasant
11 Jul 2025
STAN

Saratoga

Was not told that they do not give fresh towels or clean the room on second day nor were we told that we have to ask
On the morning of the check out there was no internet since 7:00 am until we checked out
Business
8/10
Excellent
06 Jul 2025
Geraldine
the location was convenient. I do not like the room cleaning schedule. While the room was to be cleaned every other day, food was left in the fridge from the previous occupant and we had trouble closing our curtains. So, a couple of times, they did a refresh, and only once in 5 days was the room really cleaned and the beds made. The little breakfast place was well done, and the front desk staff were great.
Leisure Partner
10/10
Exceptional
06 Jul 2025
Johnny
Great place
Leisure Partner
10/10
Exceptional
15 Jun 2025
Michelle
Great stay
10/10
Exceptional
29 Apr 2025
Kimberly
Nice property. Amazing staff
Leisure Family_with_children
10/10
Exceptional
15 Mar 2025
Ridhima
Great property . Convenient as chess tournament was being held at the property . Very helpful and friendly staff . Recommend it
4/10
Poor
13 Mar 2025
Bryan
Shower did not work, poor internet connection, tv did not operate properly
8/10
Excellent
30 Jan 2025
Brian
Customer service is friendly and all my concerns were handled in a timely manner
Business Self
8/10
Excellent
04 Jan 2025
Robert
It cold and snowing could not see
8/10
Excellent
10 Nov 2024
Verified traveler
Everything was great except temperature control in room.
Friends_and_family Family
6/10
Pleasant
22 Oct 2024
Meylin
The weekend stay is quite costly, and there is no daily cleaning service or fresh towels provided. Additionally, you have to pay extra for the internet, which is honestly not very good.
Leisure Family
6/10
Pleasant
14 Oct 2024
H
Room was so so, First room I had was not clean bedding looked like someone just slept in it and tub was dirty also door did not lock correctly rm 309
8/10
Excellent
07 Oct 2024
William
Could not watch Sunday Night Football, their provider does't have the station. Not good for a $300 a night room
Leisure Partner
10/10
Exceptional
07 Sep 2024
Eric
Great place to stay in Saratoga Springs. Walkable to town. Easy parking. Shuttle service. Nice Room. All of the things you would want and expect from Marriott.
Partner
4/10
Poor
13 Aug 2024
alan
Room was damp/ humid. Needed to change room and only room to change to was different than the reserved room. No dining options after 10 AM until late afternoon and couldn t even get coffee. The employees were excellent and tried to compensate for the hotels deficiencies.
Leisure
10/10
Exceptional
11 Aug 2024
Ben
Just stayed for one night. Everything was smooth!
Business Partner
8/10
Excellent
05 Aug 2024
Allyson

Good but room wasn’t restocked

The room was nice but had 2 tissues left in the box with no refill box and a quarter roll of toilet paper with no refills. We had to call. Seemed like when getting it ready it wasn’t properly stocked. The AC was hard to figure out. It’s a very nice property and in a great location.
Friends_and_family Family
10/10
Exceptional
08 Jul 2024
Jenette
Liked everything!!
Leisure Partner
10/10
Exceptional
08 Jul 2024
michael
Was close to everything.
Leisure Friends
6/10
Pleasant
07 Jul 2024
Ora-Anne
Bree was wonderful at the front desk at check and throughout our stay. Bree seem to be working all the time well, sweet lady.

The hotel looked fairly fresh but some attention could be paid to cleanliness in the pool and hot tub area. For a 5 night stay we had our room serviced only one time - not great. The gym needed cleaning it was never even vacuumed- I clean up some debris once as I could take it being there day after day. The property could be better cleaned and cared for. Nice people working there however!
Leisure
10/10
Exceptional
05 Jul 2024
James
Great location.
Leisure Self
10/10
Exceptional
18 Jun 2024
lee
Great place
10/10
Exceptional
09 Jun 2024
Paul
Clean upto date and very helpful and polite staff
Business Partner
6/10
Pleasant
01 Jun 2024
Kevin
Middle of nowhere. Food is awful. Staff was nice
Business Self
8/10
Excellent
08 May 2024
Aleksandr
very nice
2/10
Poor
12 Feb 2024
William
No hot tub no ELEVATORS no thanks and the best you could do is not charge me a cancellation fee pathetic.
10/10
Exceptional
23 Nov 2023
p a
Ok
Leisure Family
4/10
Poor
22 Oct 2023
sam
Wouldn’t go back
Leisure Family
8/10
Excellent
20 Oct 2023
Verified traveler
Rooms especially bathrooms could use a good sprucing up. Tubs and shower areas are pitted and out of date, but the facility was clean. Overall stay was good.
Partner
10/10
Exceptional
09 Sep 2023
Verified traveler

Bet on this one!

After hospitality agita elsewhere I booked this on the last race wknd of the season. Kora and Bri at the front desk were friendly, helpful & made check-in a breeze. Guest relations Mgr also seriously helpful. This was so refreshing after a long day. Forget hotels close to the track. This is the place to stay. And there's a frequent free shuttle to Broadway and the track. Can't ask for more. Thank you!
10/10
Exceptional
29 Aug 2023
Jeff
Great accessibility room
Business_and_leisure Family
10/10
Exceptional
29 Jul 2023
IKECHUKWU

Great place!!

The Courtyard is neat, safe and serene with amazing service from the Reception to cleaning and other aspects.
Business
10/10
Exceptional
17 Jul 2023
Heather
The staff were very accommodating and friendly during check in. The hotel is in a convenient location from downtown Saratoga.
Leisure Partner
8/10
Excellent
19 Jun 2023
Robert
The staff at the front desk was not so friendly ..

The bathroom was not so clean

The room was not serviced while we were there
Business
10/10
Exceptional
29 May 2023
Ryan

Great location

Staff is always accommodating and friendly! We stay here all the time, never a disappointment.
Friends_and_family Family
10/10
Exceptional
10 May 2023
NOEL
Great location
Leisure Friends
10/10
Exceptional
01 May 2023
Ryan

We’ll be coming back!

Staff was wonderful! Went above and beyond to make sure we had a great stay! Allowed us a later checkout to accommodate our schedule!
Friends_and_family Family
4/10
Poor
06 Mar 2023
Maria
The staff was extremely nice and helpful. The pool area was extremely disappointing. The pictures of the pool, make the main pool look very big, when in reality it is very very small. The water was VERY cloudy and even murky. The flooring around the hot tub was cracked, and dirty looking. It is apparent that this area is not well maintained. I did not appreciate the deceiving pictures on the website. I would've went somewhere else, as we chose to go there for the pool and couldn't even enjoy it.
Leisure Family_with_children
8/10
Excellent
21 Feb 2023
Lee Ann
They had a starbucks on premise! it was only open until 11 am though. We enjoyed it for 2 mornings though!
Leisure Family_with_children
8/10
Excellent
18 Feb 2023
William
Room safe didn’t work. Only had local cable, with no availability of Netflix or any other internet tv capabilities.
Business Partner
10/10
Exceptional
30 Jan 2023
Verified traveler

Great Stay

The hotel was very clean and the front desk staff was very friendly and efficient. The beds were quite uncomfortable, but that was the only negative to the whole stay. We wanted a place close to Skidmore and this definitely worked!
Friends_and_family Family
10/10
Exceptional
03 Jan 2023
Shakiela
Relaxation in the cut quiet and great friendliness spacious
Friends_and_family Family
6/10
Pleasant
02 Jan 2023
John

The in room coffee was not stocked. Heat not working well.
4/10
Poor
01 Jan 2023
Verified traveler

Great if you don't need to use the bathroom

We woke up to a water main break, no water in the hotel, unable to use the bathroom for anything, showers etc. Not notified by the staff, and it was not posted anywhere in the building.
Partner
10/10
Exceptional
13 Oct 2022
timothy

Satisfied in Saratoga

Clean hotel. Great breakfast and walking distance to downtown. Nice lobby bar.




Friends_and_family Family
10/10
Exceptional
14 Sep 2022
Nicola

Great for business travel

Perfect for business travel, spacious room convenient to my conference. Very helpful staff.
Business
10/10
Exceptional
02 Sep 2022
Christopher
Fruit infused water in the lobby a nice touch
10/10
Exceptional
22 Aug 2022
Shirley
Very nice hotel with friendly staff.
Partner
6/10
Pleasant
07 Jul 2022
FREDERICK

Need Improvement

Welcoming was as expected. By the contrary, no one explained the procedure of cleaning room. After two days we were told that need to call scheduling a date and time for cleaning. After 1st cleaning only notice that no vacuum nor cleaning the mirrors nor the windows facing the outside of the room! A big dead fly was at the edge of the window since day one to our departure. Bathroom was adequate. No breakfast included . The hourly for breakfast closing at 10am, said a lot. Moreover the price for a simple breakfast like a cup of fruit, a boiled egg, bottle (small) of an orange juice for over $20 not including the Tip out of proportion. As summary, for price paid vs the quality of service, never compare. To expensive.
Friends_and_family Friends
6/10
Pleasant
06 Jul 2022
Quincy
The first room smelled like cigarette smoke and we had to change rooms. The shower/tub in the new room did not drain and was very slippery.

I was purchased a bottle of water for $3 meanwhile some guest received free water. There was no complimentary water bottles in the room.
Leisure Family
10/10
Exceptional
08 Jun 2022
Jennifer
Great area, close to everything. Staff was friendly and accommodating. Would absolutely stay here again because of the staff and condition of the hotel.
Leisure Family
10/10
Exceptional
23 May 2022
Roberta
Comfortable, clean, very responsive staff.
Leisure Self
4/10
Poor
05 May 2022
Michael
Heat/air didn’t work properly was as cold as could be and hot as hell. The one bed mattress so wore out it was like you guys picked it up off the side of the road for $315 for one night I would expect a lot more
Business Family
10/10
Exceptional
20 Apr 2022
Heather Lashbrook
Staff was very friendly and helpful
10/10
Exceptional
19 Apr 2022
Ross
Nice!
10/10
Exceptional
02 Apr 2022
Ross
Hotel was just what I wanted.
8/10
Excellent
16 Mar 2022
Justyna
Nice płace
4/10
Poor
21 Feb 2022
Andrea
We were told by a maskless young woman when we checked in that due to Covid there is no traditional maid service. So the hypocrisy struck me right away. She said certainly the maid would come in to refresh the room but if we wanted towels or anything we would have to ask. I was so confused as to what “refreshing the room” meant. Broken elevator…. No biggie. Room placement right next to elevator …. thanks maskless woman….. locked safe so we had to call down to have it opened so we could use it...and the phone didn’t work. ….crumbs on floor and hair on comforter. Then insult to injury the next day, we never got that refresh and so went to the desk to request coffee packets and the gentleman on duty, rather then just grab us some coffee packets was a bit indignant that we surely should have been told about no maid service so we really shouldn’t be perplexed. This was not good customer service. I really feel sorry for the maids as they surely are not getting their same tips. Courtyard…. Rethink some of your ways please. Oh also even during a heavy snow day, they would not turn on the nice lobby fireplace. We walked by Embassy and Hampton Inn and saw people enjoining cocktails in their lobby around their fireplaces and we had immense lobby envy. Staying at a Courtyard should be the easiest thing in the world but everything was sort of a problem here.
Leisure Family
4/10
Poor
19 Dec 2021
Donna
The rooms were very clean and I say rooms because we had to change rooms twice. The first room had no heat and the second room the toilet didn't flush. We were finally able to settle into the third room.

It was snowing when we arrived and the outside was very slippery. It was not salted or sanded.





Leisure Family
10/10
Exceptional
22 Nov 2021
Helen
It was a great spot to gather with friends!
Leisure Friends
8/10
Excellent
19 Sep 2021
Monica Forero
Loved the whole area! Saratoga is beautiful!!
Leisure Friends
10/10
Exceptional
18 Sep 2021
Christopher
Place is very nice. Staff was very helpful
Partner
10/10
Exceptional
05 Sep 2021
Joanne
all good
Leisure Family
10/10
Exceptional
03 Sep 2021
Alison
Nice property. Well maintained. Nice lobby area. Rooms was clean and in very good condition. Comfortable beds.
Leisure Family
6/10
Pleasant
24 Aug 2021
joseph
We spent 4 days there. After he 3rd day I asked if they were going to clean our room since no one had cleaned the room On the 3rd morning we asked housekeeping and they wrote it down and said they would. It did not get done. I then went to the front desk and asked about it and was told that I should have been told when I checked it that there would be limited housekeeping. I asked was it limited or non. He stated he would get me some clean towels which he went to get and handed them to me to put in my room. No one said anything about limited room cleaning.
Leisure Family
10/10
Exceptional
23 Aug 2021
craig
Staff was fantastic
Business
6/10
Pleasant
19 Aug 2021
Verified traveler
Rooms are dated wish the amenities were nicer
Leisure Family
8/10
Excellent
13 Aug 2021
Verified traveler
It was convenient however very overpriced
Leisure Family
4/10
Poor
02 Aug 2021
Verified traveler
Way over priced. Hot tub broken. Just not worth it.
Leisure Friends
6/10
Pleasant
02 Aug 2021
Jeffrey

PRICEY DURING RACE SEASON

It was nice enough but $654 including tax is too much to pay for this hotel...I know its race season so supply and demand rules, but give me a break...at least provide a complimentary breakfast or cocktail at the bar...SOMETHING
Friends_and_family Family
4/10
Poor
01 Aug 2021
Verified traveler
Cost way to much. Rooms need to be updated. Cost way to much for the room value! Not returning
Leisure Family
8/10
Excellent
27 Jul 2021
Verified traveler
Great stay. Staff were all pleasant.
Leisure Family
10/10
Exceptional
04 Jul 2021
Verified traveler
Clean
Business Family
10/10
Exceptional
04 Jul 2021
Verified traveler
Nothing stood out good or bad
Leisure Family
4/10
Poor
29 Jun 2021
Rosemary

Pathetic

make sure you call in advance to see if anything is open because they are still using COVID as their excuse
Business

Location & surroundings

Courtyard Saratoga Springs
11 Excelsior Ave, Saratoga Springs, United States

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Courtyard Saratoga Springs

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